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Best Western Plus Saint John Hotel & Suites

Saint John, NB, Canada (YSJ)

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Based on 373 reviews
Room & Rates

Standard Room, 2 Queen Beds

2 Queen Beds
324-sq-foot (30-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed and Sofabed

Suite, 1 King Bed and Sofabed

1 King Bed and 1 Full Sofa Bed
516-sq-foot (48-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
384-sq-foot (36-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
384-sq-foot (36-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
516-sq-foot (48-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
384-sq-foot (36-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch LED TV
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Saint John Hotel & Suites
55 Majors Brook Drive, Saint John, NB Canada E2J0B2

Rooms
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area.

Dining
A complimentary full breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Saint John? This hotel has 1125 square feet (105 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

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Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 15 per accommodation, per night (maximum CAD 100 per stay)
  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 373 reviews
from St. John's, Canada
Submitted on 22-04-2016
I travel frequently to Saint John and always stay here at the Best Western Hotel. It's conveniently located around restaurants and shopping areas. Accommodations, services, and staff are great. For me it's a home away from home.
from
Submitted on 10-05-2016
My stay was as good as usual with other Best Westerns. Room was clean and spacey. Front desk was friendly and helpful. The only thing disappointed us was the little noisy air conditioner working on quiet night background, and the slow WIFI connection.
from Leamington Spa, United Kingdom
Submitted on 17-05-2016
The rooms and facilities are fine and at the level one would expect from the brand. The desk and breakfast room staff, as well as those charged with cleaning and maintaining the room are friendly and efficient. There is nothing to deter anyone from staying here while on a visit to Saint John. Nearly there is very good access to food and other shopping, and plenty of dining choices within 5-10 minutes of the hotel. On the downside, a minor complaint is that the breakfast is only OK. It is good en... Read more
from Carlsbad, California
Submitted on 23-05-2016
The hotel was nice, but what made it outstanding was Stacy. She had so many ideas on places to visit and things to do. Her personality made our stay at this hotel memorable. She changed or room to a quieter location, away from a room with noisy children without hesitation. Wish there was a Stacy at every hotel I stay at. Hotel is located in an area of strip malls and warehouses. Nothing attractive for me.
from North Bay, Canada
Submitted on 19-06-2016
Staying here was one of the best highlights from the fresh linen and non commercial smelling sheets. What was surprising was the way the staff reassured us about not having any little buddy. They even had some coupons and advice for us on where the locals go out.
from Vancouver, Canada
Submitted on 23-06-2016
We stayed two nights - spacious clean airy rooms with very comfy beds and linens. Could open window which was great and rare in most hotels. Fridge and coffee maker were good to have. Need a car to stay here. Was a 10 to 15 min drive to downtown inference centre. Front desk staff helpful. Pool looked good - smallish but clean and pleasant looking. Is on edge of town near box stores but better rooms than delta and Hilton hotels downtown. Simple breakfast included. Restaurants avail in close walki... Read more
from Denver, Colorado
Submitted on 24-06-2016
Saint John, NB was a stop during our 2,000 roadtrip around New England and Eastern Canada. I can't say there was much appealing about the town itself but we were looking forward to our room at the Best Western Plus. It came with a Jacuzzi in the room! After driving for 10 hours, that sounded nice. Well, the water was gray, so we didn't use the Jacuzzi. =( The rooms were large enough and plenty clean. The breakfast was average for a hotel of it's class. We stayed at a few Best Western's d... Read more
from Nalcrest, Florida
Submitted on 02-07-2016
very clean hotel & easy on/off to the highway. the staff was all friendly & helpful. the breakfast buffet has a nice variety. yesterday was Canada day ~ so everything around us was closed. but there is planet of shopping options close by.
from Northwest Territories
Submitted on 07-07-2016
I booked a suite several months in advance because I knew my husband and I would appreciate out own space after a long day of driving. The room had a strong odour, similar to the smell carpets have when they've been steam cleaned. It was hard on the lungs. We took the kids swimming and the water was so cold that they only stayed in about 15mins and wanted out. (There is no hot tub). Returning to the room we tucked the kids into the King bed and we decided to watch some tv in the living room. Wh... Read more
from Newmarket, Canada
Submitted on 08-07-2016
Stacey at the front desk was just super. She took the time to write out detailed directions to the Digby ferry, which we really appreciated. What a lovely person to welcome guests. Room was clean. The bed was comfortable.
from Canada
Submitted on 08-07-2016
Just a great place to stay, clean and comfortable rooms, a lovely selection of items for the breakfast in the mornings and above all friendly staff that take time to speak to you and make you feel welcome.
from Niagara Falls, Canada
Submitted on 11-07-2016
The room was spacious and the bed was extremely comfortable, friendly staff and since they need at least 200 characters, I'll start with Mickey Mouse, Donald Duck, Pluto, Goofy, Minnie Mouse, Speedy Ganzales, Under Dog, Bugs Bunny, Tasmanian Devil, Elmer Fudd,Woody Woodpecker, Homer Simpson, Fred Flintstone, Clarlie Brown. Popeye, Rocky, Bullwinkle, sorry but that all of I can think of for now
from Saint Johnsbury, Vermont
Submitted on 12-07-2016
Yes, this BW is in a commercial area, but it certainly offers the traveler a warm welcome and a clean room. Two restaurants are within walking distance; we tried Swiss Chalet and it was very good. The complimentary breakfast has something for everyone. I have discovered over the past five years of returning to BW that you can't go wrong.
from El Cajon, California
Submitted on 13-07-2016
The rooms (We stayed twice on our Vacation -coming and going.) were both very nice. The staff was helpful and friendly. The rooms were clean and comfortable Quiet, with excellent beds. The hotel was well located. The staff, both at the front desk, and in the breakfast room were most excellent. The lady in the breakfast room made great coffee.
from
Submitted on 20-07-2016
We stayed here after taking the ferry from Digby to St. John. The front clerk was a little grumpy but we had arrived a little late. The next morning the breakfast was ok and the pool was fun. I probably wouldn't go out of my way to stay here again but it was fine.
from Ottawa, Canada
Submitted on 29-07-2016
We stayed at this hotel for one night while on our way to Boston. Overall we had a great experience. The check-in was fast and the staff nice. The room was great. Breakfast was better than on other hotels.
from Rockville, Maryland, Usa
Submitted on 01-08-2016
A typical Best Western Plus. The rooms are clean and everything is in working order. The breakfast could have been better. The hot options were scrambled eggs and sausages, not very tasty. Another con is the location. It is a bit far (few minutes drive) from the main city's attractions (Market square, Reversing Rapids, etc.).
from Beverly, Massachusetts
Submitted on 04-08-2016
From the time we arrived until we checked out the hotel staff was very helpful. The bed in the room was like sleeping on a cloud, we heard no noise from adjoining rooms, and the breakfast in the morning was very good. Nothing bad to say about this Best Western Plus and we would definately stay there again.
from
Submitted on 08-08-2016
We stayed in St. John for just one night and this hotel was a good stop for us. It was very conveniently located and close to lots of restaurants. We didn't arrive with much time to fully explore the area before we headed out for our next stop on our road trip, but we did go to St. Martin, which was relatively close. The hotel was clean and comfortable and the staff was friendly. The breakfast was also good and we were happy there was a high chair available for our daughter (often not the case a... Read more
from
Submitted on 11-08-2016
Although well out of downtown, the property is near the airport and some major malls. The property is new, clean, attractive, and well-maintained by an accommodating staff. It offers a comfortable stay and good value for money.
from Saint-Eustache, Canada
Submitted on 15-08-2016
Nice hotel located near every service, including restaurant and shopping center. The breakfast is good but too busy. So we don't have enough space to take our food. The personnel is great and help us to find good restaurent for lunch and diner.
from East Bridgewater, Massachusetts
Submitted on 28-08-2016
great rate clean place motorcycles welcome..pool was ok could've been warmer..no hot tub , breakfast was eggs sausage the usual garb..well maintained an very clean..front desk very helpful as to shuttles where to eat ect...beds very comfy
from Bowmanville, Ontario, Canada
Submitted on 28-08-2016
This location was perfect for our route we had planned and we were not disappointed. The room was clean and comfortable. Air conditioning was a bit loud but we were so tired it didn't bother us. The complimentary breakfast was okay and got us on our way for the day. There is an indoor pool and gym but we didn't use it. Overall, an excellent place away from home!
from Calgary, Canada
Submitted on 28-08-2016
This was a very good clean hotel with fairly large rooms and a nice bathroom. The beds were comfortable. The breakfast could have included a few more items like bagels which would have improved it. Some items were a bit cold. As I had spent several nights at different hotels and had a complimentary breakfast many times I know it could be better. The hotel is very close to the shopping mall and all the restaurants so an excellent location. I would stay at this hotel again if I ever visit... Read more
from
Submitted on 01-09-2016
We stayed here on our way to the states and on our way back. The staff is very welcoming and the hotel is very clean. The breakfast was good, fresh fruit, cereal, eggs, sausages. My only disappointment was the beds. On our first night the bed was of the cheap springy kind. On our way back it was a better quality one with a pillow top but it was old and sagged in the middle. So my guess is that some rooms have newer beds than others. I would expect better beds than the ones we had for the p... Read more
from Mukilteo, Washington
Submitted on 08-09-2016
I'm a reward member and stay at Best Westerns without a second thought. But this one is a long way from downtown (if you are planning to do a walk or visit a downtown venue), not as well appointed as many others, and the air conditioner had a noisy fan (again not the level of maintenance I expect from a BW). Perhaps the standards are lower in Canada or the competition for guests is less intense.
from Bridgewater, Canada
Submitted on 09-09-2016
Facility was clean. The staff members were friendly - speaking to you when meeting you in the hallway or elevator.. Convenient location with shopping and restaurants nearby. The breakfast was good with good selection.
from
Submitted on 10-09-2016
Hotel was very clean. Staff was friendly. They are doing renovations. Carpets could be replaced but clean. We had a king suite with sitting room, and separate bedroom with king bed. Bed was very comfortable and were pleased with the price. Breakfast included was ok and staff very nice. Room had a small fridge and two tv's. Would stay again no question.
from
Submitted on 12-09-2016
Nice BW Plus hotel. Room and hotel facilities were clean and in nice shape. Staff was very helpful with tourist advice. Comfortable accommodations all around. Complimentary breakfast was pretty average. Travelers should know this is located in a larger shopping mall and some distance from the Saint John waterfront and other tourist spots.
from
Submitted on 27-09-2016
A GPS for Canada is something we will bring with us when we travel to the country again! St John is a LOT bigger than we thought! The lady at the desk stated that they are considering renting them as most people from the states had the problem as we had. WE considered adding the map to our GPS but the company wanted $79!
from
Submitted on 06-10-2016
We made the mistake of not phoning ahead and were disappointed to learn that hotel accommodations were not to be had due to the St. John refinery shutdown for maintenance. However, the two staff at the front desk were so helpful in trying to help us secure other accommodations. They were pleasant, friendly and sympathetic to our (self-induced) plight. We appreciated their time and efforts on our behalf.
from Ottawa
Submitted on 06-10-2016
This hotel is typical Best Western Plus. The location is right in the middle of a newer area of Saint John. You will need to drive to get to the ocean or uptown. Close by are restaurants and chain stores. The staff however are extremely helpful and friendly and actually helped us a few times to find things in the city. The rooms are clean and comfortable. The heater is a little loud but you can adjust by turning to low. Was here for business and used the business centre to print a copy of ... Read more
from Grand Falls, Canada
Submitted on 17-10-2016
We booked this hotel due to the location and ease of access. The check in went quick and the rooms were very clean and beds were excellent. They serve breakfast from 6AM to 10 AM they provide a coffee maker and fridge in the room. They have a beautiful pool and gem room. We thoroughly enjoyed our stay.
from Ohio
Submitted on 23-10-2016
We wanted to drive the Fundy Trail and see the St. Martins Sea Caves on our fall color trip to the northeast this October. We spent one night in this hotel in Saint John, and really enjoyed our brief time there. The hotel was easy to get to from NB Route 1 and near a shopping center with several restaurants. Check in was quick and easy and the receptionist quite helpful and pleasant. The room was spacious, good wheelchair access for anyone who may need that, the king bed quite comfortable, g... Read more
from Halifax, Canada
Submitted on 26-10-2016
We were headed back to Nova Scotia from Boston and it was getting late. I booked a room at the Best Western Plus in St. John and found a very comfortable, clean room at a reasonable price. The only thing we did NOT like was the pillows. They were very firm and large and it was not easy to get comfortable. But the room was great and the included breakfast was much better than the typical make-your-own-waffle offering. There were scrambled eggs, hash browns, oatmeal, fresh fruit salad, and a large... Read more
from
Submitted on 02-11-2016
I stayed at this hotel for a conference I had to attend nearby. The first night when I checked in, the TV remote was missing, and the heating was not working properly. They did rectify the problem the next day, but was shocked they did not do a quick inspection on the room before giving it to me or any other customer. The cleaning service were also very poor in stocking up on the shampoos and bathroom supplies. Other hotels I have stayed at they always stock new supplies whenever they clean the ... Read more
from
Submitted on 11-11-2016
Well, not as advertised. This hotel is showing its age. While the rooms were clean and the front desk staff were courteous, the hotel leaves much to be desired. The rooms were quite small for a new motel, the heat is off in every room before you arrive (including the gym, brrrrr), the room heat is blasted in by a very large fan by the window that billows out the curtain and is surprisingly loud and woke us up every time it kicked in, the pool was shut down (upset kids) and finally, the workou... Read more
from Halifax, Canada
Submitted on 13-11-2016
Can't believe in all my years on business in Saint John, I've never stayed in this area. I love this part of the city, this is a newer Hotel and I love Best Westerns for value, convenience and comfort. Free breakfast is a huge bonus. Booked through Expedia, received an excellent rate as a result. Next door to several shopping plaza's, Winners, Dollarama are accross the street from this Hotel, East Side Mario's is literally just around the corner, 3-minute walk. Not to mention several restaura... Read more
from
Submitted on 24-11-2016
The hotel is located close to Champlain Mall and offers plenty of choices for food within walking distance. The rooms are clean and comfortable and the staff is friendly. I would definitely stay here again if I was in Saint John.
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