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Sandman Signature Vancouver Airport Hotel & Resort

Vancouver, BC, Canada (YVR)

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Based on 620 reviews
Room & Rates
Signature Suite, 1 King Bed with Sofabed

Signature Suite, 1 King Bed with Sofabed

1 king and 1 sofa bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Signature Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe, One King and One Sofa Bed

Deluxe, One King and One Sofa Bed

1 king and 1 sofa bed
Furnished balcony with city views

Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Practical - Free local calls, single sofa bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

2 queen beds
Furnished balcony with city views

Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed with Sofabed, View

Deluxe Room, 1 King Bed with Sofabed, View

1 king and 1 sofa bed
335-sq-foot (31-sq-meter) room with city views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Signature Room, 1 King Bed

Signature Room, 1 King Bed

1 king bed
335 sq feet (31 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Signature Suite

Signature Suite

1 king and 1 single bed
650 sq feet (60 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Signature Penthouse

Signature Penthouse

1 king bed
650-sq-foot (60-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds, View

2 queen beds
335-sq-foot (31-sq-meter) room with city views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

2 queen beds
335 sq feet (31 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Loft

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Signature Room, 1 King Bed

Signature Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed with Sofabed

Room, 1 King Bed with Sofabed

1 king and 1 sofa bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Signature Suite

1 king bed or 1 single bed or 1 sofa bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
335 sq feet (31 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Penthouse, 1 King Bed

Penthouse, 1 King Bed

1 king bed
Balcony with city views

Layout - Separate dining area
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Executive Room, 2 Queen Beds

2 queen beds
Balcony with city views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Sandman Signature Vancouver Airport Hotel & Resort
10251 St Edwards Drive, Richmond, BC Canada V6X2M9

Rooms
Make yourself at home in one of the 439 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a nightclub and indoor tennis courts. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/cafť. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Pet deposit: CAD 20 per night
  • Pet fee: CAD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Airport Shuttle
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Night Club
  • Outdoor Seasonal Pool
  • Porter / Bellhop
  • Room Service
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 620 reviews
from Chilliwack, Canada
Submitted on 08-05-2016
I was in Richmond for a family outing and we stayed at the Sandman Signature. It's placed well in the city with good access to the airport and city centre. The hotel has a lot of amenities such as multiple pools, fitness centre and water slide for the kid. We got a reduced rate on a suite as we were part of a group so it was well priced. The room was decent and had 2 tv for the suite. It was decently clean but could use a bit of a style refresh. Overall I would stay here again if I was in Rich... Read more
from Sooke, British Columbia, Canada
Submitted on 17-05-2016
We stayed here with a girls ball team for a weekend tournament as our usual hotels were booked. The rooms are okay but lacking in some basic amenities. Fridges are not standard in the "executive" rooms. There are a few available by request so I requested one when I booked but it was not there when we checked in. They did manage to track one down for me the next morning. There were a number of lights in our room that did not work but they were also fixed when I mentioned it the next morning. The ... Read more
from Nanaimo, Canada
Submitted on 17-05-2016
This hotel is in the process of some upgrades but is still very nice. The lobby is very nice. The pool and waterslide were well used during our stay. The front desk staff are very helpful and courteous.
from Victoria, Canada
Submitted on 23-05-2016
Just back from a weekend hockey tournament in Richmond. We have stayed here before and it was fine. This time was very different. The faucet in the bathtub actually shot off the wall when turning the shower on. Called the front desk and was on hold for 20 minutes before I walked downstairs and left the phone off the hook. Talked to front desk person who was dumbfounded and actually came straight up to the room to see for himself. Phone was still on hold. He said he would put us in another room... Read more
from
Submitted on 24-05-2016
We always stay at the Sandman Signature when connecting in Vancouver overnight. They have great rates, clean rooms, reliable shuttle, always helpful Front Desk staff and nice attached restaurants/ coffee bars. They have a park and fly deal that can't be beat! We never will stay anywhere else with this kind deal!
from
Submitted on 29-05-2016
This hotel is great for kids they have a water slide in the pool it goes outside then back inside the hotel. They have great food like Chop for dinner or Denny's for breakfast. It is a little pricey but I think it is worth it.
from Hillside, Illinois, Usa
Submitted on 03-06-2016
This hotel is clean and looks impressive. The outdoor pool is beautiful and inviting for a dip or to just relax on the deck. There are several restaurants within walking distance. My unsatisfactory rating is due to the fact that our reservation was lost and when the room was rebooked upon our arrival it was for 1 night instead of the needed 3. We went to the pool on the second day and were locked out of our room when we returned. The front desk staff was not very helpful in trying to reme... Read more
from Canada
Submitted on 05-06-2016
If you go on the Sandman Signature website, the first thing you'll see are their properties described in three words: "Elegant, Relaxed, Comfort." They also describe the Sandman Signature brand as their "entry in the upper tier accommodation market and one we‚??re sure will impress you." From this, you can't blame me for having a reasonable number of expectations when it came to staying at a Sandman Signature property. However, this hotel did not live up to them. I left my MacBook charger beh... Read more
from La Habra, California
Submitted on 14-06-2016
From the moment we tried to check in after 4 PM and Amanda nonchalantly told us our room wasn't ready and to wait 20 minutes, while others were getting their rooms, to her not even calling us when the room was ready, to hearing planes land after 11 PM and take off as early as 5 AM and having an air conditioning system that wouldn't shut off unless manually turned off, it was not a hotel we would ever stay in again. However, the rooms were clean and big.
from Eugene, Oregon
Submitted on 15-06-2016
Stayed for two nights. Easy parking. Easy check-in. Crazy maze of towers and halls. Room was okay. Great shower. Good AC, but the minimum temp allowed is 18.5 deg. C. Bed was comfortable but the bedding is definitely dated. Overall the entire hotel is tired and in need of a renovation.
from Carlisle, Pennsylvania
Submitted on 19-06-2016
Basically just what you would expect for an airport hotel - - busy and really hustling. Still, everything was adequate and we were just looking for some place to stay after an evening arrival into Vancouver.
from Mississauga, Canada
Submitted on 19-06-2016
Requested a quiet, suite on the top floor when booking. Got 2nd floor overlooking the pool. This hotel is tired (as others have said). No desk in suit, but there is a fridge and microwave. Bed is "heavenly". My issue upon arriving in my room was to discover a used, old coffee "pad" in the coffee machine and no replacement coffee (although the pot had been washed). If this is how they clean the rooms after a checkout, I am wondering if they even changed the sheets? This is supposed to be a premiu... Read more
from Edmonton, Canada
Submitted on 20-06-2016
Busy place, good amenities, a bit dated but clean. Stayed one night asked for top floor, stayed on 19th floor view of city centre was very nice. Ordered room service from Chops restaurant, very tasty and delivered quickly.
from West Midlands, United Kingdom
Submitted on 23-06-2016
This hotel is looking a little dated but the room was huge and clean, staff helpful. Used pool area mainly a waterchute and dip pool and hot tub, again clean but pool was cold as it had just been refilled. Good supplies of hot drinks in the room and nice toileries. Plentiful supply of ice. The restaurants/grills in the complex were a little on the expensive side but a Tim Hortons coffee shop within walking distance. Would stay again.
from Kamloops, BC
Submitted on 24-06-2016
Stayed 1 night...room was clean and price was decent. Lots of parking. Navigating hallways to find room were a little confusing. (Especially after a few beverages at the Shark Club next door) Free wifi worked well and room was surprisingly quiet being so close to the airport.
from Adelaide, Australia
Submitted on 26-06-2016
Wouldn't use them again. Pre booked airport transfers it seems that if they are there you will get a ride if they aren't coming then take a taxi and you better check or you will miss your connection. Coffee or tea? Beg for sugar or milk and you will get 1 sachet delivered. Sorry not happy
from Olympia, Washington
Submitted on 26-06-2016
We picked this hotel because it is where the Amtrak bus let us off, for tomorrow's flight from the Vancouver airport. The price was OK for the nice amenities, but we really didn't need the amenities given our short stay here. We did like the restaurant, had good small plates. A couple of quibbles about the room: the lights in the bathroom were very dim - could hardly see anything, which is not good for a bathroom. And why do modern hotels have doors that require a great clicking sound when closi... Read more
from Ahmedabad, India
Submitted on 27-06-2016
Our experience is very very bad for this hotel, when we have checked in one lady has asked our credit / debit card, as we have paid all the money to our agency in India, we have not carried out the same, then met one more manager but he was also not ready to cooperate nor to listen to us, he has taken our passport in their custody, after some time again we met one more manager as he was around 50 or 50 + we guess he is mature but he is also not ready to listen our voice, our Indian agency has bo... Read more
from Mississauga, Canada
Submitted on 28-06-2016
I was very disappointed in this Sandman location. I have stayed at the Sandman Signature by the Toronto airport and was surprised at the difference. We traveled with friends from the US and were shocked when they had to pay $2.50 to print off their boarding passes. We were on the 16th floor and still the noise from the highway kept us up. They need to put better windows in! Dinner at CHOP was not worth the price. Our meals were served incorrect and cold. Definitely not what I expected fro... Read more
from Iloilo City, Philippines
Submitted on 02-07-2016
Went for a lunch and dinner on their chop rest. Dessert comes with the meal.. And both instances they did not serve it. Waited for dessert but never came.. There is a weighing scale on the lobby during the day. Later at the evening. It was removed. I asked the GUEST RELATION MANAGER. If wheres the weighing scale. He gave me a reply like " what is that in his face" i asked him again about the weighing scale and he simply say "NO". And that is the service you get to have.. Even the staff seems n... Read more
from Prince George, British Columbia, Canada
Submitted on 04-07-2016
We had booked 5 days at the Sandman hotel in Richmond, there for a volleyball conditioning camp (we are actually still there as I write this). We had 4 people booked and two would not want to share a bed. The Sandman hotel room we had booked was not suitable we found out, however the worker at the hotel asked me to hold on and see what he can do for us. He called over to the next door 'sister' hotel, the Sandman Signature. They found us what we were looking for and even matched the price. T... Read more
from Ashmore, Australia
Submitted on 11-07-2016
Arriving into Vancouver from Australia on Air Canada usually means a really long day. Flights arrive around 7am and you usually have to wait around until 3 or 4 PM to check into your room. The free shuttle service runs every half and hour and they were happy to take me to the hotel to drop my bags in the secure luggage room and then run me back to the airport so I could take a train into the city. The young man at the front desk who helped me was friendly and accommodating, and the shuttle dri... Read more
from Lloydminster, Canada
Submitted on 13-07-2016
Stayed at the Sandman Signature for a training seminar and was quite pleased. The hotel has a trendy modern vibe to it. The rooms are clean, quiet, and well appointed. We had a room on a high floor and even the views were good. The tower we were in is kind of round and all rooms are easily accessible to the elevators. Sometime being near the elevator can be noisy but we never heard anything in this hotel. The check in was quick and friendly when we arrived and the agent provided info on where we... Read more
from Raglan, New Zealand
Submitted on 13-07-2016
We have stayed here a few times over the past 5 years as a stopover break for a day from our direct flight from NZ before heading onto another 8 hours in the air travelling to Quebec the next day. Kids (and mum) always love the waterslide and Dennys is handy being in the hotel as the kids love pancakes
from nanaimo
Submitted on 16-07-2016
First, my family thoroughly injoyed this hotel. It's got everything and is clean and comfortable. The issue is, I forgot my bathing suite which I know was totally my fault. It's the way the hotels response has been to my multiple attempts to get it back. 2 emails. 3 calls messages left for housekeeping and 2 messages left for front desk manager. Not one returned call, nothing. I have offered to pay for shipping. It's summer and my only suite. It took me a long time to find one I loved and cost ... Read more
from Prescott, Arizona
Submitted on 18-07-2016
Initially they would not meet check in time commitment. After some debate they found a room that they knew the AC was not working in. When we discovered the issue that they were already aware of - we know this because the MOD told us they knew one of the fans was not working. We then moved us to another room #1507 only this time the tub would not empty because the drain was so plugged up with hair from previous guests. Neil from housekeeping had the unfortunate job of removing all of the debris... Read more
from
Submitted on 20-07-2016
Perfect for our needs, shuttle available & marvellous check-in agent Snigdha was able to move us into two single beds instead of a king & couch. The beds were great, the restaurant Chop served us tasty food & Denny's was around the parking lot for morning fare
from
Submitted on 21-07-2016
Having arrived after 14 hours flying from Australia with a 3 and 1 yr old we were all desperate for sleep. Getting to the hotel super early I asked if we could check in. They accommodated us easily although weer last or original room and fridge it didn't matter as we could crash and love to fight another day.
from Bahia de Los Angeles, Mexico
Submitted on 25-07-2016
check in delayed by an hour, when I finally made it to the room, it was stifling hot and the A/C struggled to cope all day. Curtains had to be kept closed to make any impression on the heat. And so to dinner - I decided to go to the steak house where nobody was there to meet and greet. I asked the Bar person where I could eat and he shrugged and said anywhere, no good evening, no welcome. I asked for a beer and with a role of the eyes I was asked what I liked, and being new to Canada I had no id... Read more
from Fort McMurray, Canada
Submitted on 29-07-2016
Checked in with several rooms to overnight before s flight and could not get adjacent rooms as requested. Check in requires filling out a form for each room even if all booked by a single person. Rooms are ok. "Business Centre" is a joke. You have to pay to use a computer to print anything out. OK for the price point but that is all.
from Victoria, Canada
Submitted on 01-08-2016
Traveled for an overnight work trip from Victoria to Vancouver July 20th 2016. Since it was mid July and Adele was performing in Vancouver on the 20th, hotel rooms were at a premium. It was impossible for us to get a room in Vancouver under $400, this room was under $150. I have stayed in Signature Sandman‚??s in the past and have been very impressed. This hotel has lovely potential. The grounds are very nice with 3 pretty pools offering pleasant surroundings and a variety of 2 story build... Read more
from Monterey Park, California
Submitted on 04-08-2016
The hotel is accessible to the 99-Freeway leading North to Downtown Vancouver. The indoor pool and water slide are great for children. There are two outdoor pools. Chops restaurant is expensive. Denny's is located on the premises. Free WIFI and parking. The suites are very spacious. However, the maid service is performed by outside contractors who are not up to par. The entire property needs remodeling. I gave this hotel a 3-Star rating because its prices were excellent. The front desk... Read more
from Mississauga, Canada
Submitted on 06-08-2016
This hotel was more luxurious than expected for the airport strip of hotels. Booked through a search engine and therefore price was lower than expected as well. Very nice hotel with lots of amenities that we unfortunately did not have time to use due to flight times. Room was clean and everything worked and supplies were good. A fridge in the room would have been handy, and in fact this hotel was the only one we stayed in all of B.C. that did not provide a fridge. The TV was a bit tricky to... Read more
from Campbell River
Submitted on 10-08-2016
Stayed at the Sandman Signature before our flight out to Europe the next day. Nice outdoor pool on a hot day, but there was no air conditioning! It was really hot and the hotel had to hand out fans to try and cool everyone's rooms down. To the hotel's credit, the manager on duty did what he could to help and offered us the penthouse as there was no other option. However we also had trouble with their elevators! When we got back from our trip we found our car was broken into. On a positive note, ... Read more
from Dallas, Texas
Submitted on 17-08-2016
The money has been spent improving the common areas and restaurants of this hotel, but not on the rooms or staff. The rooms were a bit run down and in need of update. A little musty as well. The major downside of the hotel was the staff. We requested extra pillows and called twice more to hotel staff because they hadn't arrived. After 3 phone calls and being told they were on their way, they still didn't arrive and we gave up. Also, our wake up call never came. Good thing we set a differe... Read more
from Toronto, Canada
Submitted on 17-08-2016
The hotel was clean, but room cleaning was missed at least once. Washroom was very dark, hard to do hair or makeup. Elevator seemed at times to have a mind of its own stopping on random floors. Staff were professional, not necessarily warm and friend. Best eats in the Shark Grill, great food and good portions though they do not serve minors and this was a group with many children, no toddlers. Denny's attached over priced as expected. Dated decor in lobby would have expected more at the price po... Read more
from
Submitted on 01-09-2016
Stayed one night after long flight. Very comfy very clean very quiet. Does what it says on the tin. Dennys close by fir breakfast. Only criticism is the directions from airport on the website are hard to follow and we got lost three times
from Saint Thomas, Canada
Submitted on 04-09-2016
Upon going to bed at 10:30PM, a neighbouring room had a barking dog that persisted in barking that kept my wife and I awake despite several calls to the front desk. Although they indicated that they would send security around to investigate the noise, the barking continued through until after midnight even when I identified which room it was coming from. Never did see the security people, but I'm told that the hotel has a policy against pets in rooms; however, the occupants supposedly met frie... Read more
from Portland, Oregon
Submitted on 05-09-2016
We found a used deodorant dispenser and some bits of food items under the bed and the lights and tv didn't work. Still, considering it was right next to the freeway it was pretty quiet and the kids had a pretty good time in the pool.
from British Columbia
Submitted on 07-09-2016
I've stayed at the hotel many times before flying out of YVR. The hotel is centrally located and offers extended parking. The shuttle to and from the airport is greatly appreciated! The beds are very comfy and the rooms are clean. My only criticism is that the lighting in the bathroom is terrible ... needs to be brighter. Will definitely stay here again next time I'm flying out of Vancouver.
from Melbourne, Australia
Submitted on 08-09-2016
Clean and tidy airport hotel, although seemed a long way from the airport after a long flight. Multistorey, with a Denny's restaurant and a Shark Club in the grounds, so easy to find food for both dinner and breakfast. Which was good, as it was a long way from any other conveniences.
from
Submitted on 09-09-2016
We were here one night with 3 year old kids. We booked the signature Hotel over the regular sandman because we were hoping for something a bit nicer on our last night in the city. Over all it was ok but it didn't impress me. For the price we paid I expected something nicer. The hotel seemed "tired" and could use some freshening up. It's a very large hotel with three towers but only one Check in desk which can be a bit of a wait if you need something. Our key to our room didn't work and I waited... Read more
from Baltimore
Submitted on 13-09-2016
Adequate airport hotel with excellent and helpful staff. Convenient, but crowded shuttle from airport. Room is large--furniture needs updating. Restaurants on-site. Plenty of taxis available for transfer to ferry.
from
Submitted on 13-09-2016
Enjoyed our stay with Sandman... we were unsure what to expect as we never heard of this chain before. VERY comfy beds, clean and friendly staff, close to alot of stuff if your driving. Love the view of the mountains from our balcony, was able to enjoy sitting outside on the patio set. Con: Room service was provided by Chop restaurant... was to expensive to enjoy even for breakfast.
from Tucson, Arizona
Submitted on 20-09-2016
This hotel is conveniently located near the Vancouver Airport and reasonably priced. It has a free 24 hour shuttle. There is a nice restaurant attached (Moxie's). The rooms are well appointed. The beds are comfortable and the shower was clean and nice. Internet was fast and convenient. We found the staff friendly and helpful both on check-in and check out. The hotel had a business center that worked fine though it was located in a strange place. There was also a boarding pass printing ma... Read more
from United Kingdom
Submitted on 25-09-2016
Even though, having read some of the bad reviews on here, we approached with some trepidation, we enjoyed our stay. The room (a deluxe room) was excellent with all the facilities we would expect; we suspect it may be a refurbished room. There was absolutely no aeroplane noise and, as we were above the second floor, no noise from the gym. The staff were pleasant and helpful. The 225‚?? foot slide in the indoor pool is an excellent idea (it‚??s not just children who like pool slides!).We had an... Read more
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