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Pacific Gateway Hotel

Vancouver, BC, Canada (YVR)

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Based on 1006 reviews
Room & Rates

Delta Room, 1 Queen

1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Double Beds

Club Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

0B

2 double beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

0B

2 double beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 Queen Bed, Marina View

Deluxe Room, 1 Queen Bed, Marina View

1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds, Marina View

Deluxe Room, 2 Double Beds, Marina View

2 double beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed, Marina View

Deluxe Room, 1 King Bed, Marina View

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed, Marina View

Club Room, 1 King Bed, Marina View

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 queen bed
250 sq feet (23 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 double beds
250 sq feet (23 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
250 sq feet (23 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
250 sq feet (23 sq meters)

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed, Marina View

Club Room, 1 King Bed, Marina View

1 king bed
250-sq-foot (23-sq-meter) room with river views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds, Marina View

Deluxe Room, 2 Double Beds, Marina View

2 double beds
250-sq-foot (23-sq-meter) room with river views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed, Marina View

Deluxe Room, 1 King Bed, Marina View

1 king bed
250-sq-foot (23-sq-meter) room with river views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 Queen Bed, Marina View

Deluxe Room, 1 Queen Bed, Marina View

1 queen bed
250-sq-foot (23-sq-meter) room with river views

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

0B

1 king bed or 1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

0B

1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

0B

1 king bed or 1 queen bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Pacific Gateway Hotel
3500 Cessna Dr, Richmond, BC Canada V7B1C7

Rooms
Make yourself at home in one of the 374 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and ski storage. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is complimentary (available 24 hours).

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 22 and CAD 30 per person (approximately)
  • Self parking fee: CAD 19 per night (in/out privileges)
  • Valet parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation (varies based on length of stay)
  • Late check-out fee: CAD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Porter / Bellhop
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1006 reviews
from Whitehorse, Canada
Submitted on 21-05-2016
We stayed at this hotel after my daughter had her wisdom teeth out. Upon arrival, I was not impressed by the fact that parking was an additional $19/day. However, the experience was overshadowed by the friendliness, caring and genuine concern shown by one of the concierges. Jose remembered me, asked after my daughter and helped me figure out the best place to go for soft food. After I walked in sweaty from a morning run, he had me wait for 10 seconds while he went to get some fresh water for me.... Read more
from Kaleden, Canada
Submitted on 22-05-2016
Location was great, just a free shuttle to the airport :) CLEAN rooms! Bellhop/bellman Jose and Malako are AMAZING!! THE BEST!! Great conference service, food was delicious! Clean rooms, excellent housekeeping staff!
from Kamloops, British Columbia
Submitted on 22-05-2016
I stayed for 3 nights for business meetings and I am looking forward to returning in a few weeks. The hotel was very clean. There was construction in progress in a few areas of the hotel which we were advised of at the time of check in. I didn't hear any of it during my stay. The hotel staff were amazing and every time we walked past them as a group or individually they took the time to say hello and even paged the elevators for me a few times as I was coming into the lobby. Parking was in... Read more
from Markham
Submitted on 25-05-2016
Stayed here for a week for a business trip. Rooms were roomy, clean and quiet. Bed comfort is about average for me. The on site restaurant, Pier 73, is actually pretty good. Good food, and the I enjoyed the ambience by the water. They also service the hotel room service. The only minor bad part is the location. It's not near a SkyTrain stop. There's a bus that comes by just outside the hotel that takes you to the Bridgeport station, which is great but the service stops after 7pm. They do have a... Read more
from Rainy River, Canada
Submitted on 25-05-2016
My wife booked me in a club king room and it was wonderful. What a view, I was very happy to stay here on my last night in Vancouver. Being close to the airport and having the shuttle really helped me when I checked out the next day.
from Provo, Utah
Submitted on 29-05-2016
We spent 2 nights here after disembarking from a cruise ship. I wanted a place with a free airport shuttle. Pacific Gateway runs their shuttle every 20 minutes, 24/7. It enabled us to have access to the Sky Train and quick access to the airport when we left. It is located on a river and a short walk across the bridge brought us to an area with lots of restaurants and shopping. The room was elegant & clean. I loved the toiletries. The bed was very comfortable. The staff were very friendly & helpf... Read more
from Seattle, Washington
Submitted on 31-05-2016
Spacious, clean room with very comfortable bed and fluffy pillows. My husband slept like a baby. Some rooms have a great view of the marina, while the other side has the city and airport view. Beautiful lobby with friendly, helpful front desk personnel. You can bike to the night market. The bikes are available for rent at the hotel.
from Milwaukee, Wisconsin
Submitted on 04-06-2016
My wife and I are traveling with the "Discover Alaska" tour company and the first leg of our trek brought us to Vancouver and the Pacific Gateway Hotel. The Hotel property is near the airport and is a 3-wing building in the shape of the letter "Y". The outside of the building looks a bit worn. The lobby floor was quite impressive. I couldn't tell if the floor was marble or granite, but whatever it is, it was highly polished. The room we were initially given was not in the best of shape. ... Read more
from
Submitted on 05-06-2016
We stayed here for two separate nights at the beginning of a tour and then again at the end. Very comfortable King room with a wonderful bed which was essential after travelling! Did not try the attached restaurant but had the buffet breakfast located in the hotel itself which was more than satisfying. Would stay again if visiting the Richmond area.
from Kelowna, Canada
Submitted on 09-06-2016
This is a good location for a conference or if you are planning a family reunion, wedding or event that requires your guests to fly in via International or South Terminal airports. Its easy to get to and from the airports. Richmond has several great shopping areas that you can travel to including the newest designer outlets located a 10 minute walk from the hotel.
from Duncan, Canada
Submitted on 15-06-2016
Just attended a three day conference at the Pacific Gateway Hotel. (BCEDA) Food was excellent, staff were very attentive and aimed to please at every turn. Obvious pride in their job and their hotel shows through in how they treat their guests. Definitely look forward to staying there again. ps - Dulce handled our checkout very efficiently and with friendliness and humour.
from Vancouver Island, Canada
Submitted on 19-06-2016
We just stayed the one night but were happy with our stay. The shuttle was on time and leaves every 20 minutes to the airport. Check in was quick and easy. The rooms are basic but clean and quiet. In the morning there was a really nice coffee service set up downstairs in the lobby at 4:00 am. We really appreciated that. Not too many hotels do that anymore. For an early flight I always look for that in a hotel stay. Only negative for this hotel would be not may places to eat close by other ... Read more
from Boca Raton, Florida
Submitted on 19-06-2016
Hotel was clean and in an excellent location near the Airport. The shuttle was easy and there were several other restaurants in the area. I wouldn't recommend the Pier 73 Restaurant next door EVER. Saw staff there pouring wind back into a bottle. Staff at hotel and the Restaurant in the hotel were great.
from Middle England
Submitted on 21-06-2016
Stayed at this hotel for 1 night in June 2016 as an overnight stop before flying out of Vancouver Airport. Views from window overlooking the harbour. Very comfortable bed, good sized room. Not overly noisy despite being on the flightpath for the airport. Shuttle to the airport was efficient. Ate in the harbour restaurant attached to the hotel, which gave reasonable value for money.
from Dublin, Ireland
Submitted on 25-06-2016
Restaurant Pier 73 which is attached to the hotel is absolutely fantastic, their fish is simply outstanding. The rooms are fairly standard. Unfortunately my key card kept deactivating and this was a real pain, especially when I needed to come down and que for 20 minutes to get it activated. Happened me three times over 24 hours and happened to my wife once. Can extend your checkout time for 10 CAD per hour which is an excellent service. They also have a lovely gift shop.
from Lac La Hache, Canada
Submitted on 27-06-2016
Hi, overall not bad, upgraded once that was nice after 6 stays, parking's good, don't think they have rewards program or at least the didn't tell me about it. reasonable rates and rooms were clean, nothing local to see close by.
from Vancouver, Canada
Submitted on 29-06-2016
I had a great stay; the room was comfortable, clean and had everything I needed. If you read my reviews you know itâ??s tough to get 5 stars out of me because there is always room for improvement, this was a solid 4 stars. I love watching planes, so the view was exceptional for me as they flew right by my window, look the other way and you could see the luxury yachts heading down the river out to sea. The rest of the hotel was great as well. Front desk service was very good, great court yard to... Read more
from Tromso, Norway
Submitted on 30-06-2016
Hotel located near the YVR-Airport. Infrastructure according to the needs. Own shuttle service for free provided on a 24 hr-runnig scedule every 20 min. Helpful staff, friendly and competent on any of its duties. Location permits to get easy access to Airport as well as to train service towards downtown Vancouver (riding time Airport - downtown approx 25 minutes). Tickets are sold by HTL shop in the lobby and should really be provided from there and not only at the Airport Station (cheeper than ... Read more
from Deerfield, Illinois
Submitted on 30-06-2016
Very convenient hotel if you fly out of Vancouver early in the morning. The shuttle to airport runs every 20 minutes 24-7. Beds were Elbert comfortable and I believe the building has been recently updated. Very pleasant for the short time we were there.
from Hubert, North Carolina
Submitted on 02-07-2016
Close to airport,with shuttle service. Very knowledgeable people at front desk. Close to the river,nice walk after dinner. Great clean room with all you need. Restaurant on the water and just a walk down the walk way.
from
Submitted on 04-07-2016
Arrived after a late flight - had reserved for two adults and a 17 year old and were advised we had a king bed - no sofa bed, nothing available with two beds. Frustrating after a long day of travel. Housekeeper who brought the cot to our room, breakfast waitress, shuttle drivers, and valet who visited with us while we waited for the shuttle were really friendly. Front desk service not at the same level.
from Vancouver, Canada
Submitted on 07-07-2016
Pacific Gateway is always a nice place to stay after a flight. It is so relaxing, clean, staff are great and the Pier 73 Restaurant is awesome. They just renovated their deck with fire pits which is so nice to relax by and take in the view.
from Vancouver, Canada
Submitted on 07-07-2016
Stayed last week and ended up in one of the new one bedroom suites that the hotel has introduced. Beautiful unit with a small but practical kitchenette, large living room and a large bedroom with a very comfortable king bed plus a bathroom. Loved the layout and the decor, very clean look. Good use of colours with very attractive wood accents. the new furniture is very attractive and fits in very well. TV in living room is about 50 or 60 inches and a 40 inch in the bedroom. Quiet surround... Read more
from Jalisco, Mexico
Submitted on 08-07-2016
The hotel is located just a short drive from the airport and offers a shuttle that runs every 20 minutes. Staff are friendly and efficient, rooms are comfortable, and there are reasonable amenities. There are two things that I personally did not like. The on-site restaurant is super expensive and there are no other places to eat nearby. Also, there are no refrigerators or micros in the room which makes bringing food from outside rather prohibitive. Other than these, a good hotel.
from Port Macquarie
Submitted on 09-07-2016
We had an early flight so this hotel was just what we needed. Clean, comfortable, helpful staff and a 24 hr shuttle bus. We didn't try the restaurant so can't comment on the food but we could see it has a good location on the water front.
from
Submitted on 10-07-2016
We stayed for 2-3 days while in Vancouver visiting family. Wonderful location to meet. Convenient. Close to airport. On the river. Nice restaurant and bar on the river. Easy access to parking and central for driving. We stayed again only 2weeks later.
from Las Vegas, Nevada
Submitted on 11-07-2016
From the initial booking and until I left, the staff was always more than pleasant. I was there for 4 days and they always were sure to ask how my day was going when they saw me. The rooms are clean and well kept. There is only one restaurant at the hotel so if you want something else you may want to take a taxi somewhere if you don't have your car. The hotel is about 5 or so minutes from the airport and is right on the river. It is also about a 10 minute walk from the outlet mall and rail s... Read more
from Columbus, Ohio
Submitted on 11-07-2016
This hotel was convenient for an early flight departure; they have a hotel shuttle that runs to the airport every 20 minutes. The rooms have been updated and are clean, but the hotel overall is a little tired. They do not have a restaurant that provides room service, but there is an adjacent restaurant (Pier 73) from which you can order for for pick-up. This was actually a nice option it negates the typical 15% delivery charge associated with room service. The food was good, the bed was comfy an... Read more
from Vernon
Submitted on 11-07-2016
Would have left a 4/5 as this hotel is fine but nothing special. However the fact that we paid so much for an "average" hotel knocked it down a star. Wayyy overpriced for what it is; and it is NOT up to my standards for a 4 star hotel. The bed in our room was only a double bed, no fridge in the standard room which most hotels have these days, the carpets are old and look unclean, bathrooms look unclean in places because they could use updating (tub drain is dirty looking with a black grime ring,... Read more
from Chicago, Illinois
Submitted on 14-07-2016
Although we had no complaints on the room cleanliness and comfort, I do think a quick walk-around by management with a keen eye is required. There are many little things that one does not expected to see at a Preferred Hotel. The furniture in our room was functional but not in the best condition. I was surprised that parking was an additional charge for a one night stay as there is plenty of space in their lot and most guests take advantage of their complimentary airport shuttle. I am not fami... Read more
from Salt Spring Island, Canada
Submitted on 15-07-2016
My wife and I enjoyed our stay. We needed one night and chose it as the best value for a park 'n fly type stay, leaving the car there for a week. We paid extra for the room on this basis, but saved money compared to even discounted airport parking. All in all a good value. We enjoyed the river side location as well as the free shuttle to and from the airport. Everything went very smoothly and the staff were courteous and cheerful throughout. Our king bed room and bedding were comfortable. ... Read more
from
Submitted on 16-07-2016
The good: - convenient; close to the airport - clean The meh: - $15 parking? What the heck! - my bed sunk and I ain't fat! - no bathrobe ....it's supposed to be a 4 star hotel right? - can u put an extra towel or two? - shower drain was clogged The property is older and definitively can use a little TLC outside.
from Mackenzie, Canada
Submitted on 17-07-2016
We have stayed at this hotel for a number of medical trips & have received consistently GREAT service. We are offered a discount that really helps us financially & we receive the same high standard of service as all other guests. The cleaning staff (this year Pat & Anita cleaned our room) is awesome & everyone is very helpful & friendly to all members of our family.
from Kitchener, Canada
Submitted on 17-07-2016
The pro's: - very comfy beds & nice views - very friendly staff - easy check in, check out - beautiful lobby - all the major tour companies pick up from the lobby - convenient location to the airport but not for downtown activities The average: - room size - equivalent to a nice $100-150/night room (this is NOT a 4-5 star room). Layout was tight, the desk chair in our room was worn out & bathroom was tiny. - lots of parking - rooms were clean and housekeeping did a great job - Pier 73 was gr... Read more
from Nerja, Spain
Submitted on 18-07-2016
This airport hotel is in an unenviable position backing onto the Fraser river. It is possible to walk out of the hotel and find a quiet place to sit or walk which is amazing considering it is on a major flight path. There is a new outlet within walking distance of the hotel which is very well set out and has all the big names at very good prices. The pier resteraunt is as it implies set on a pier on the Fraser river. The food is good and average prices. There are free shuttles to and from the ai... Read more
from
Submitted on 18-07-2016
We stayed at this hotel for 3 nights. It was ok but definitely not a 4 star as advertised. Location is good and the coffee was good. BUT our room was really dirty. The bathroom was full of hair, the tub was grimy, just grossed me out really. $19 per day to park a car in the lot as well seems unnecessary. I would not go back to this hotel.
from Abbotsford, Canada
Submitted on 20-07-2016
"Fool me once, shame on you! Fool me twice, shame on me" This little saying rather sums up our experiences with PGH. Last year, summer 2015, we arrived atx PGH after a gruelling flight from Europe, tired, hungry and thirsty.A call to room service revealed that room service was operating on summer hours!!! We rested for a few hours until they were in operation. An order for 2 martinis was placed.After 1 and a half hours they arrived. Cost $48.00. Subsequent letters to the Owners/Management went u... Read more
from Cheshire, UK
Submitted on 20-07-2016
An airport hotel is a place to put your head. The Pacific Gateway ticks all the boxes for a decent airport hotel - quick, free shuttle from terminal to hotel and vice versa, comfortable bed, quiet room, reasonable price. We had a couple of minor issues which are irritating after a long day of travel - the key cards didn't work in the elevator so we couldn't get to our floor and the room type allocated was incorrect, so we had to sort that and swap rooms. The staff dealt with the issues prompt... Read more
from Victoria, Canada
Submitted on 21-07-2016
Location is great (Airport), with access to most municipalities despite the traffic. Hotel is very business like, minimum frills, but functional and efficient. Bed linen stood out for me - excellent quality. Food access - non existent. Judging by other reviews, I wouldn't waste time on room service. Greatest Chinatown in N.America is only minutes away.
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