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Hilton Vancouver Airport

Vancouver, BC, Canada (YVR)

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Based on 779 reviews
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Hilton Vancouver Airport
5911 Minoru Blvd, Richmond, BC Canada V6X 4C7

Stanley Park, GM Place, BC Place, BC Ferries and Washington State border are all within 30 minutes.Our Richmond, Canada hotel is comprised of 237 beautifully appointed guestrooms and suites. All suites have separate living and sleeping areas, many with balconies, ocean and mountain views. All hotel rooms at this Richmond, CA hotel feature high-speed Internet access and large work desks with ergonomic chairs.Our Hilton Richmond airport hotel recreational amenities include a fitness center, indoor Jacuzzi«, heated outdoor rooftop swimming pool (open June - September) and tennis court. Carmichael's, the dining room of our Richmond, Canada airport hotel, offers premium steak and a west coast fusion inspired menu. "Sax On Minoru" offers casual fare with a touch of jazz and the best martini menu in town.Travel should be more than just A to B. Travel Should Take You Places.?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 779 reviews
from Kamloops, Canada
Submitted on 20-05-2016
Beautiful room. Super Quiet. Heavenly bed, bedding, pillows.....amazing home away from home. Phenomenal atmosphere. Great location close to airport. Reasonable rate for parking considering the calibre of hotel.
from Seattle, Washington
Submitted on 20-05-2016
Located close at the edge of the "Chinatown" of Richmond, it's close to several popular Chinese restaurants. We checked in on Saturday at around 2pm but the room was not ready. We were told that we can leave our car in the front & get free "water" in the lobby. After the free cocktail we got at the Embassy Suite in Portland OR, this was a little let down for a Hilton. We had a corner king suite which had great views to the north but the east side faced an apartment block. I would imagine tha... Read more
from Oakville, Canada
Submitted on 23-05-2016
Complimentary Internet access was extremely weak. Very weak signal 98% of the time. So really there was no complimentary Internet access.. The rest of the hotel is great. Friendly staff and service was excellent
from Ottawa, Canada
Submitted on 24-05-2016
Used to be a great place that had a voucher option if you forgo the cleaning service for a day. Also used to offer me nice one bedroom suites. But based on my last visit, these are no longer. Now it is just your typical brand name hotel, high price, little value.
from Oakville
Submitted on 25-05-2016
Was part of a wedding party over twenty people and staying for 5 days and the staff of the hotel went out of their way to make all our stay very pleasant and could not do enough to accommodate our group. Hotel is close to shopping mall and train into central Vancouver. The hotel shuttle from the airport to the hotel was excellent and very dependable. I would definitely recommend this hotel.
from Okanagan Valley, Canada
Submitted on 30-05-2016
The room was very comfortable. The beds were terrific. The staff was very attentive and helpful. We would certainly stay again. The hotel is located in an area where you have access to many stores and shops.
from Havertown, United States
Submitted on 30-05-2016
Just as nice a hotel as you could want. Although we were outside the city center, they arranged transportation and got us to airport for a 6AM flight back to US with little problems- four people and ten bags!
from vancouver, Canada
Submitted on 30-05-2016
We have booked 34 nights for our guest from China from May 22 to June 2, 2016. Some of our guests already checked out today. And they said they enjoyed a great and professional services from your hotel. The rooms are so great and clean. The manager, Simon, treats them like family members. We want to say thank you to your hotel, especially Simon, he always answer the questions with a lot of patient. It's definitely a great experience staying at Hilton Vancouver Airport Hotel. We will definitel... Read more
from Nova Scotia
Submitted on 31-05-2016
Hotel was fair value in a good part of town. Location was or appeared to be near the downtown core and the attractions of downtown. Also close to the Richmond oval which was important to me. Staff were very friendly and helpful and breakfast was very good with great service.
from Richmond, Canada
Submitted on 05-06-2016
Good quality hotel with a good location. Nice rooms, quiet setting even though its close to the airport. Lounge is small but classy, good afternoon and evening specials. A bit dated but well kept. Bathrooms could use upgrades, time to get rid of the tub/shower combos.
Submitted on 17-06-2016
Very clean and quiet hotel located in Richmond. Close to shopping, restaurants and gyms in the area. Staff is extremely friendly and helpful. Rooms are quiet, comfortable and clean. I have enjoyed my stay here immensely and I look forward to visiting again.
from Columbia, South Carolina
Submitted on 18-06-2016
Hotel shuttle will pick you up. Beds comfortable. Rooms small and hallways dated but clean.Very friendly check in staff and breakfast staff. All in all a good stay.Breakfast well cooked and tasty as well as quick polite service.very close to CF mall that has lots of stores and food choices.
from Redding, California
Submitted on 18-06-2016
We are Hilton Honors members and needed a place to stay before embarking on our Cruise out of Vancouver. This hotel was a bit out of town, but the staff was friendly, and the hotel was clean. We took the SkyTrain into Vancouver for the afternoon and evening which was a fun adventure.
from Denver, Colorado
Submitted on 19-06-2016
Quiet, comfortable hotel. Excellent shuttle service to/from YVR. Hotel staff is very friendly. Helpful with recommendations and giving directions on logistics. Close to shops and restaurants. Convenient to the airport.
from Lancashire, United Kingdom
Submitted on 20-06-2016
This was our second stay at the hotel. It has an excellent shuttle bus service to/from the airport every 30 minutes. The rooms are clean and well equipped. We had breakfast in the restaurant and chose the continental buffet. There was a good selection of various foods.
from Singapore, Singapore
Submitted on 28-06-2016
I chose this hotel because of Richmond location. Planning to explore Asian restaurants in the area beside visiting downtown. Plenty of parking space in the multi storey building. Plenty of space in the room, a good Hilton standard. Not a new or newly renovated hotel, but the management has done a good job on maintenance. My room equipped with a microwave in the minibar area. It turns out to be a good equipment to warm up my leftover food.
Submitted on 28-06-2016
I stayed here because I needed to catch an early flight. It is very close to the airport with a reasonable price. Hotel was generous. The gold card member got an upgrade to a suite; however, I didn't have a chance to access any facility due to a short stay. No matter what, it meets Hilton standard, a comfortable bed and clean room.
from Williamsburg, United States
Submitted on 28-06-2016
We stayed at this Hilton on our return from an Alaskan Cruise that ended in Vancouver, BC. The hotel is easily accessible from the Canada Line metro, and is nearby the airport, with shuttle service to and from the airport. We were very pleased with the service, the room and amenities provided.
from Nairobi
Submitted on 02-07-2016
Ended up here after a missed flight connection with family. I enjoyed my night and morning here and the staff were always helpful whenever I had any query. Good friendly service and breakfast buffet was good value
Submitted on 02-07-2016
The staff were all very pleasant and professional. We liked our one-bedroom suite, however, an additional sink would have been better. Parking fee of $19/night is a bit steep. The location was walking distance to shopping and restaurants.
Submitted on 04-07-2016
very interesting stay... original room assigned had a out of order sign, apparently the sink was not working. returned to lobby and got an upgrade. staff was extremely friendly. great location to many shops and restaurants in the richmond area. hotel also has shuttle to airport.
Submitted on 07-07-2016
I went on a trip with my family and this hotel is a disaster! Don't stay here. The outside is a dump with garbage overflowing (for days-never emptied the whole time we were there) and a front entry so filthy I didn't want to walk on or through it. The staff is uncaring and cold. Rooms I reserved weren't given. Facility is old and musty with non-working elevators etc. It's a mess, find somewhere else.
from Purcell, Oklahoma
Submitted on 08-07-2016
Hotel and staff were gracious and very helpful . Free shuttle to airport was great and driver very knowledgeable . Breakfast was Bountiful and staff friendly. I would recommend the location for close to the airport and yet quite and close to a drugstore and resturants.
from Brookfield, Illinois
Submitted on 09-07-2016
Ok hotel although a little expensive. Had a 6:30am flight and the shuttle is only twice an hour. 2 people were left at hotel by shuttle as they were not quick enough. Guess they missed their flight. Poor internet access, kept going on and off not optimal for business
from Fenton
Submitted on 10-07-2016
We utilized this hotel as a stay over at the end of an Alaskan cruise, hoping to experience the city before returning home to the US. The hotel provided close transfer to the airport plus easy exploring opportunities to downtown Vancouver with a very short walk to the Skytrain. Our trip was as complete as it could possibly be and helped us to highlight this great city.
from Columbus, Ohio
Submitted on 11-07-2016
Although an "airport" hotel, the location of this hotel is removed from the airport, and within a vibrant urban community. Most airport hotels are isolated from amenities, but this is within easy walking distance of restaurants, coffee shops, and shopping. We used this as a quick stopover after arriving very late to Vancouver. The rooms are clean and modern, and the staff are very welcoming. We booked through Hotwire for a reasonable rate that included free wi-fi.
from Sechelt, Canada
Submitted on 13-07-2016
The staff were more then accommodating the suite we had was comfortable and clean. Parking (there is a charge)gave easy access to your floor without going through the lobby. Good on site restaurant walking distance to mall
from Essex
Submitted on 14-07-2016
Following a flight cancelation, stayed at Hilton thanks to air transat. The hotel was very good, staff attentive, sympathetic and more than helpful. The food was amazing as were those who served it. Not a hotel we would normally book, but would certainly do so in the future.
from Winkler, Canada
Submitted on 15-07-2016
Our stop at the Hilton was just what we needed to get a travel break before our Alaska Cruise, as well as before heading home after the cruise! Great facility, location, service! The convenience to the ferry, airport, cruise ship connections were awesome.
Submitted on 18-07-2016
Everything on the standard! Staff helpful, friendly, food is good. Breakfast is offering big choices! Rooms are comfortable and on 17th floor, with good view...Like their big bed and bathroom. After flight, you deserve something like this! Very good work, keep going!
from Hermosa Beach, United States
Submitted on 20-07-2016
I have stayed at this hotel many times and I have always been very pleased with the entire experience. Some staff members always remember my name. They are always willing to go out of their way to make my stay go well. This hotel is one of the best.
from Vancouver, Canada
Submitted on 20-07-2016
Shelton Hotel beside Hilton had better service and rate. No free bottled water and slipper provided in the room. Shampoo and soap are very cheap. Free internet sometime very slow. Shuttle bus is very convenient for both Shelton and Hilton.
from Kelowna, Canada
Submitted on 20-07-2016
Use this hotel for business trips, close to airport with shuttle running regularly. Canada line is within walking distance if you want to go into city. Some very good sushi restaurants close by. Room and guest services always good, breakfast buffet has good selection and is fresh.
from Tucson, Arizona
Submitted on 21-07-2016
We spent a day and night here after a cruise. We had a VERY early flight the next day. We checked in at 11:00 am and the delightful customer service agent gave us a nice suite. My husband had gotten sick on the cruise and he needed to rest, so it worked out well. We were in 812. A bit close to the ice machine but fine. The room had 2-47" TV's, a great bed, frig and nice desk. The staff was great and we enjoyed a light meal in the restaurant. The hotel is two blocks from a great mall and is in a... Read more
from Waterloo, Canada
Submitted on 22-07-2016
This is the only hotel I stay at in Vancouver because of the experience each time and the staff that treat you extremely well. Rooms are clean, food is great, handy to the airport and Richmond. It's a pleasure to stay here!
from Toronto, Canada
Submitted on 23-07-2016
I had a four night stay for business. As a status member I was upgraded to a suite. The room was spacious and well equiped with a small sofa , chair, coffee table and desk area.There was a mini fridge and microwave. This property does not have an executive floor or lounge which would have been nice. The service was okay- it was not poor nor was it great. The breakfast buffet was very good with prompt and friendly service . I went one evening to check out dinner but was not greeted or served fo... Read more
Submitted on 24-07-2016
Nice hotel. Staff very friendly and the rooms are large Suites with refrigerators but to my fellow Airline Crews don't even bother spending your money on food here since we don't get any Hilton Honors points why eat at this hotel right plus things are much cheaper around the area if I don't get points I never eat at the same Hotel
from Kamloops
Submitted on 26-07-2016
We love this hotel and have stayed here close to 20 times over the years. The rooms are spacious, clean and very good. The staff are just great, and have always added to our enjoyment. However, on our most recent visit we were shocked at the "nickle and dime" charges attached to our room which added up to a fare chunk of change. We had booked one night for $295.20. However, guess what we thought when the final bill was $361.87!! Parking charge: $14.95, parking tax: $3.14, GST on parking: $0.9... Read more
from Bonita Springs, Florida
Submitted on 26-07-2016
I am a diamond member and was greeted as such but not offered any upgrade. The room was spacious and well appointed. One of the elevators was out of order but the staff had adjusted by making the service elevator available -- greatly appreciated. There is a very nice Breakfast buffet but it does needs a larger sign saying "wait to be seated." Somewhat embarrassing not to see the sign (miniscule) and find a table only to be told by the maître 'd that we needed to be shown a seat. The dinner m... Read more
from Arkansas, USA
Submitted on 28-07-2016
This is the second time I've stayed at this hotel, and this time was only one night. The desk staff was very helpful and friendly, and noted I'd stayed before and welcomed me back. I returned my rental car in the evening, and used the airport shuttle (it picks up a :15 and :45 each hour) which was on time and very efficient. Room was large and comfortable, with a very small balcony (hope you don't have fear of heights). The 9th floor was very quiet. Was glad to see the elevators were in wor... Read more
from Edmonton, Canada
Submitted on 29-07-2016
This was the third time in a year we stayed in this hotel. Its location is excellent, diagonal to Richmond Center (a mall). Many restaurants are within walking distance. Complimentary internet. Good services, the hotel tried their best to put our 3 rooms nearby.
from Toronto, Canada
Submitted on 30-07-2016
Great hotel located in Richmond by the international airport. The corner room was fantastic, balcony and floor to ceiling windows. Very clean accommodations. Had the steak and mashed potatoes from the room service menu, it was delicious and came surprisingly fast!!
from Hong Kong, China
Submitted on 01-08-2016
Stayed here for a week with my family last month - we stayed in a two bedroom suite which offered great value for money. The only comments is that the two bedroom suite has only one bathroom and the living room is sandwiched between the two rooms with no window, so making the living room a bit "depressing", but otherwise the bedrooms themselves are fine and comfortable. The fact that we had a balcony to ourselves was a pleasant surprise and great way to enjoy the sunny days in Vancouver. Bre... Read more
from Gray Court, South Carolina
Submitted on 03-08-2016
While this property isn't in a very entertaining area it is strategically located for the airport. The on site restaurant was good and the staff very accommodating. Shuttle service to the airport was good. A drawback would be the lack of a concierge level.
from Mississauga, Canada
Submitted on 06-08-2016
We are a family of 4 and we chose to stay here because we attended a wedding that was held in their ballroom. We were leaving the next day so it was nice to just go up to our room after the reception. The hotel is beautiful. It has a modern lobby with complimentary refreshments for guests (water, lemonade, cookies & a variety of fresh fruit). Parking was free for us but not sure if there's normally a cost. You can access the parking garage through the main level, 2nd & 3rd floors. Ther... Read more
Submitted on 07-08-2016
Hotel is about 10 minutes from the airport. It has a shuttle. Rooms are as expected and clean. The breakfast buffet has a lot of choices and the restaurant is very nice. There is plenty of covered parking. The staff are helpful. The only negative is the fitness centre, it is really small without a lot of equipment.
from Brussels, Belgium
Submitted on 07-08-2016
We spent just one night at this hotel, before an early flight out of Vancouver International Airport the next day. The location close to the airport is practical - and there is a courtesy shuttle bus to and from the airport every 30 minutes, if I remember correctly even 24/24h. The lobby looks very nice - the rooms are a little bit more tired. We had a good work out in the fitness room, although it is a little dark and as a place not very motivating. The staff was very friendly and helpful, we ... Read more
Submitted on 08-08-2016
Stayed for one night in the one bedroom king suite to catch an early flight. Room was quite nice however one of the blackout curtains in the bedroom would not close properly which left a significant amount of daylight coming into the bedroom (which made it hard to get to sleep early while it was still bright). The wifi was awful and barely worked. I had to continuously try reconnecting my device but it was so slow that I eventually just gave up. Disappointing experience but without these issues ... Read more
from Barrie, Canada
Submitted on 10-08-2016
did not like location given it is in Richmond and takes too long to get into Vancouver or near tourist areas, restaurants. The hotel is fine, the price is lower than in Vancouver but travel costs to get anywhere make up the difference
Submitted on 10-08-2016
The best run Hilton I have ever been in. I have seen my fair share of them being a Gold Member.The breakfast, in particular, was refreshingly nice. It is the only Hilton were the GM leaves you his personal details on your bedside table. The breakfast staff was impeccable. It was close to the airport. I would definitively recommend this hotel.
from Toronto, Canada
Submitted on 10-08-2016
Great location in Richmond. Friendly and helpful staff happy to accommodate our requests. Nicely appointed lobby, restaurant and room. Conveniently close to airport and transit; great restaurants nearby.
from Houston
Submitted on 11-08-2016
We came off of a cruise and wanted something that would be close to the airport for our flight home. This hotel ended up being the perfect place to stop. It worked well because it was only a 10 minute shuttle ride to the airport, but there were better things about the location. We were only 3 blocks away from the train station. That gave us the ability to take the train down to the water front and access for our day in Vancouver. We wanted to go down and catch the Greyline hop on/hop off bus... Read more
Submitted on 13-08-2016
Accomodation provides by the my company. Always enjoy the room, clean and cozy, within walking distance to shopping place. Menu in their cafe has variety choice. Good food, nice room and Pleasant staff
from HK
Submitted on 14-08-2016
Since it's a chain hotel, you can expect there is a certain standard in everything. The hotel's environment, the room, the staff and the location are perfectly reliable. You won't receive surprises. The staff is helpful and quick to respond to all your requests and enquiries. The location is near the airport and the hotel also provides free shuttle connecting the two which is convenient for those who are not driving on their own. The only setback is one of the elevators is under maintainence at... Read more
from Edmonton, Canada
Submitted on 15-08-2016
Ashly is the best!! Very welcoming and friendly! Maryam and Omar was from the restaurant was amazing! The food was good, nice location it close to everything. The beds are so comfortable. Housekeeping lady did an amazing job of making my bed almost every day. Thank you all for a wonderful experience at the Hilton Vancouver Airport. The overall experience was really pleasant.
from Plano, Texas
Submitted on 16-08-2016
We visited first of August. We arrived late and the staff was wonderful. Breakfast had a variety to choose from..The omelets were delicious. Great wait staff. Rooms were clean and comfortable. We had a great balcony to enjoy the evening time.
Submitted on 02-09-2016
Great staff, helpful and pleasant. Shuttle to and from airport provided, two blocks from the sky train station. Clean and well maintained. Nice room with fold out bed for our third person. Security seemed good. Good reliable wifi in the sitting room area but not so good in the bedroom. Nice lobby waiting area available and were 2 blocks walk from a shopping area. Overall very nice.
from Crestwood, Kentucky
Submitted on 05-09-2016
We stayed here two nights after a cruise. This hotel is a $30-40 cab ride from Canada Place and located two blocks' walk from the train line, which makes it convenient to get anywhere in town. It is also two blocks from an indoor mall; however, the mall closes at 6-7 pm daily. The neighborhood is okay, but there is little nearby of interest. They offer a free airport shuttle every 30 minutes. Rooms are very nice. I would stay here again, especially if cost is an advantage versus downtown, ... Read more
from Murrieta, California
Submitted on 07-09-2016
I just returned from an Alaskan cruise and had an opportunity to relax overnight before catching my flight home. Although this property is listed as the Airport Hilton it is approximately 7-10 min from the airport. Fortunately the property provides a regular shuttle service and access is easy squeaky. The property was extremely clean and the service was very good.
from Texas
Submitted on 07-09-2016
This hotel is ideal to stay when you arrive or prior to your departure from Vancouver. Convenient shuttle service to the airport shared with two other nearby hotels every 1/2 hour or so. The rooms are decent and service is very good, but I wouldn't stay here for my whole vacation. It is pricey and it didn't seem to have anything of interest nearby and the smell of garbage on the street from what I assume are from nearby restaurants is really overpowering, especially at night. (Not the hotel's ... Read more
from Stillwater, United States
Submitted on 07-09-2016
This was the first time we've stayed at this hotel. We upgraded to a suite which was very nice and comfortable. Did not have any outside noise. The bed was very comfortable. We ate dinner in the dining room. Our meal was very good. The shuttle service to the airport was convenient and quick. It would be handy if the hotel provided shuttle service for cruise passengers. We took a cab which was about $30. I would highly recommend this hotel.
from Lexington, South Carolina
Submitted on 10-09-2016
My wife and I had to stay over in Vancouver after finishing our Alaskan Cruise and we couldn't have picked a nicer place to spend a Friday night. Easy access to the rail to head down town this hotel had cozy beds and a great restaurant where we ate a late breakfast and dinner. The dining room staff was very courteous and and the food was delicious. If we are ever back in Vancouver, we will definitely consider this property again!
from Indian Land, United States
Submitted on 10-09-2016
Overall a good hotel, with good clerks. The beds were comfortable and the rooms were clean. The biggest drawbacks was the spotty internet and the lack of towels for the pool and hot tub. The parking was also more expensive than I thought it should be.
from Whistler
Submitted on 12-09-2016
Front desk was very polite and courteous. Awesome location, very close to skytrain. Lots of restaurants and amenities close by. Pool was closed for cleaning but access to adjacent hotel was given. I would definitely stay here again.
from New York City, New York
Submitted on 12-09-2016
Stayed at this hotel for work as we have one of our vendor stores in the airport. The location, staff, rooms were great! Quick shuttle to the airport which is about 7 mins away and the food options are decent! Will be staying here going forward.
Submitted on 12-09-2016
We stayed at the Hilton on Sept 10, 16. Have to say was disappointed with being charged with so many extra being parking $14.95 plus $5 for parking taxes.... Then the buffet that we have been given for free at Econo Inn they wanted $20 per person promoting it as hot and cold breakfast items.....shameful. There is a White Spot within waking distance...go there instead. And last but not least, the air conditioner in the room didn't work. We turned it on full blast went to a concert r... Read more
from Whistler, Canada
Submitted on 13-09-2016
Upon arriving at the airport, at 1:30am, I phoned for the free shuttle which arrived in a timely manner. Our party arrived at the hotel to find our keys ready and our beds so very comfortable. Breakfast was delicious. The buffet had a great variety of items. Our check out was a breeze. The airport shuttle arrived on time and the driver was very helpful with our luggage.
from Kingston, Jamaica
Submitted on 13-09-2016
We stayed here after a cruise and before a flight for one night. VERY convenient and timely shuttle allowed for going between airport and hotel while making arrangements very easy and trouble free. Well kept hotel, attentive housekeeping staff brought us extra pillows and water without our even askng. Sometimes it can be difficult to get the restaurant or the front desk on the phone but it appears this can be quite a high volume hotel which may have been the case. Lovely restaurant in the lob... Read more
from Cambridge
Submitted on 16-09-2016
Was able to check in early. Easy free shuttle to/from airport. Close to light rail line to city centre. Good breakfast. Nice clean spacious rooms. Good service. Helpful staff. Would stay here again for sure.
from Prince George
Submitted on 16-09-2016
Very nice hotel, the bed was very comfy. Got the king suite, so it had a separate bedroom and sitting area. The TV is digital so, as it goes, to no fault of the hotel I don't think, it was very spotty, breaking up all the time. Wifi service was the same, it would shut down randomly. Check in/out was great, housekeeping was great too, everyone was super friendly
from Lone Tree, CO
Submitted on 17-09-2016
Nice typical Hilton hotel with decent restaurant and bar. Front office staff is very helpful and welcoming. It has a well stocked bar with friendly service too. Grema, the bartender was awesome in helping pick drinks and appetizers. As my party chose to linger beyond her shift, it was wonderful of her to transition service to the next bartender by introducing him and assuring us of more great service. She made it known that my party was in good hands. Airport shuttle ran on time too. On the ... Read more
from Marquette, Michigan
Submitted on 17-09-2016
My wife and I stayed here while waiting for our cruise ship to arrive. This is a nice, clean and friendly hotel. Though this is not your typical Hilton. They do not have valet parking staff nor do they have staff to handle your luggage or assist you with tours or dinner reservations. The desk staff will assist you if needed. But other than that, the rooms are nice size and the price is better than downtown. You are quite a way from downtown but if you have a rental car, you could be downto... Read more
from Seattle, Washington
Submitted on 18-09-2016
Located close at the edge of the "Chinatown" of Richmond, it's close to several popular Chinese restaurants. We checked in on Saturday at around 2pm but the room was not ready. We were told that we can leave our car in the front & get free "water" in the lobby. After the free cocktail we got at the Embassy Suite in Portland OR, this was a little let down for a Hilton. We had a corner king suite which had great views to the north but the east side faced an apartment block. I would imagine tha... Read more
from Cary, North Carolina
Submitted on 20-09-2016
Stayed here for 4 nights. Overall it was fine and I don't have any complaints, but there was also nothing terribly special. I would stay here again if I was in the area, but would also be happy to try another place. The hotel is in the middle of Richmond with lots of things in easy walking distance: train to Vancouver (3-4 blocks), big shopping center (2 blocks), and lots of restaurants. Parking is paid (tip: you can park in some spaces on the ground level behind the building if they're ava... Read more
from Birmingham
Submitted on 21-09-2016
Quick check in and friendly staff, very clean hotel; foyer, lifts, rooms, restaurants, bar. Great transport links with the Skyrail and a free shuttle to and from the airport. Basic gym and spa facilities but nothing less than you would need for a good workout! Outdoor pool was a bit small and unmaintained during our stay in September. Overall a lively hotel and would definitely stay again if in the area.
from California
Submitted on 22-09-2016
Lousy morning staff ....horrible smell in hotel early morning. Staff on arrival was great, room was beautiful. Requested morning wake up call and nothing. Nothing to say to us when asked why they forgot.
from Florida
Submitted on 23-09-2016
Stayed at this property for 2 nights in a Junior suite. Room size is OK, not big. Higher floor may have a view of YVR approach. Room is generally quiet because there're not many rooms on the same floor and all guest rooms are on the outer side of the build with the elevators in the middle. No working vending machine throughout the building. The only mini market is at the front desk with a few water and snacks. Not a Hilton standard. On the up side, it's conveniently located with walking distanc... Read more
from Taipei, Taiwan
Submitted on 24-09-2016
The Hilton Vancouver is a great business hotel close to the airport. Regular free shuttle service runs every 30 minutes and takes barely 15 minutes each way. The hotel is surrounded by several Asian food places in the town of Richmond offering a huge variety of choices. The lobby is clean, comfortable and spacious and the staff courteous and very helpful. Computers hooked to a Laser printer are right in the lobby eliminating the need to locate a business center and making it a breeze to print ... Read more
Submitted on 27-09-2016
This is a pleasant hotel situated near the Vancouver International Airport. There is a free shuttle to and from the airport. The hotel is pleasant and comfortable. There are coffee shops and resturants nearby.
from Rancho Cucamonga
Submitted on 28-09-2016
The dining and bar staff anticipated your wants and needs. Very friendly and helpful. The lobby has fresh coffee and fruit out in the morning, water, lemonade and fruit during the day and water, fruit and something sweet (cookies, mini-cupcakes or other treats) in the evening.
from Ottawa, Canada
Submitted on 29-09-2016
I always stayed in this hotel as I travelled to Vancouver. The staff are very friendly and rooms were very clean. It is convenient location for dining, shopping and transportation. Create experience as usual. I will come back again next trip.
Submitted on 03-10-2016
Hilton Airport Hotel used to be superior quality. Now it is showing its age and that's too bad. Reasonably priced but it is in need of a facelift. Location is very good if you need to get to it from the airport. Good shuttle service 24 hours to and from YVR. Very good staff. Good access to public transportation to get you to and from downtown Vancouver. Good access to shopping centres.
from Merritt, Canada
Submitted on 03-10-2016
Wonderful friendly staff made me feel welcome from the time of me booking my stay until the day I left. Large, clean room and prompt room service!!! The menu at the restaurant was kind of lacking in the variety of items, but food was very good!!
from Ho Chi Minh City, Vietnam
Submitted on 04-10-2016
The price for benefit was nonexistent. Would not recommend. My partner and I stayed there and the price was very high, we spent $500 for one night and no breakfast included and when asked why the only answer was they are busy and they do not have to give extras like breakfast.
from Kanada
Submitted on 11-10-2016
Great hotel, friendly helpful staff. Restaurant was fabulous! Great menu and reasonable. Not far from the mall. I would definitely recommend this hotel. Skytrain wasn't far to travel downtown and reasonable price.
from Portland, Oregon
Submitted on 12-10-2016
For a fairly inexpensive hotel, near everything, this is very nice place. Friendly people, very modern and clean suites, and good self-park attached garage. Only issues I had were there were only 2 elevators for a place with so many floors and rooms (so big waits), over-priced breakfast buffet that wasn't that good, expensive parking (which should have been included at no extra cost), and $4.50 small bottle of water in the mini-fridge (!!!!). Overall, a very good place to stay, if you overlook ... Read more
from Montreal, Canada
Submitted on 12-10-2016
I chose the Hilton because of it's name & I figured that the brand represented a high standard. Sadly, I was disappointed with my stay & will next time consider the Sheraton. My junior suite was too small, & the d├ęcor & furniture was dated & looked worn. Items like the microwave need to be better cleaned & I shouldn't find hairs that are not mine on the pillowcases. Sheraton looks more modern with an onsite Starbucks & restaurant with great food & service!
from Vancouver, Canada
Submitted on 14-10-2016
Nice, clean and friendly. I stayed in this hotel every time when I came to Vancouver. It is close to Airport, restaurant and shopping centres. The staff in the restaurant were very friendly and they even remembered my name even I have not seen them for a year.
from Hampton, Virginia
Submitted on 17-10-2016
Hotel offers free airport shuttles and an excellent free breakfast.. We had a bedroom and a separate living room. There was a connecting outdoor patio and sitting area attached to the room with a view of the city.
Submitted on 20-10-2016
It is a clean hotel!! The Richmond area has a lot of Asian places to chose from!! Also the tram to go down town is just a block away!! I have eaten at the hotel several times and always had a good experience!! Overall a good location!!
from West Malling, Kent
Submitted on 23-10-2016
We stayed here for 2 nights on the way home from Hawaii. We were lucky enough to have a suite (due to a points system) and it was very comfortable. There was plenty of room for clothes and suitcases. The seating area was more than ample. Breakfast was included in our deal and there was plenty of choice so it should suit most people. The service was friendly and efficient.
from London, United Kingdom
Submitted on 27-10-2016
arriving from the uk at approx 3,00 a.m. our time - so fairly tripped out. Staff understood immediately and we fast tracked to our room . In the morning we caught up with ourselves via gym and excellent out door pool. It's a very long haul from uk and the staff supported us exceedingly well - it's afairly short hop from airport via their mini bus - a good arrival point -well done guys !
from Port Alberni, Canada
Submitted on 28-10-2016
Great service great bed overall great hotel close to all kinds of restaurants and shopping. Parking is easy. Internet service is quick. Wish the pool was an interior one but there' a nice hot tub and exercise room.
from Vancouver, Canada
Submitted on 29-10-2016
I was recently married at Hilton Vancouver Airport (both the ceremony and reception for 170 people), and can't speak highly enough of the service, accomodations, and the overall choice of Hilton as a wedding venue. Our main contact for our wedding was Omar Aassakkali, who was an absolute life-saver, incredibly responsive, communicative, supportive, and was willing to work with us on so many levels. Quite simply, I don't know how we would have managed to pull off the wedding without his help. ... Read more
from Waterdown
Submitted on 12-11-2016
The staff makes this hotel. From reception to housekeeping, the restaurant/bar, to management there seems to be a concerted effort to ensure that guests will be comfortable and that all their needs are met. Genuine friendly and courteous service.
from Tampa, Florida
Submitted on 14-11-2016
We stayed here prior to our Alaska cruise. As a HHonors member, the staff upgraded me to a suite with a balcony. The room was very comfortable and clean. The staff was very polite and professional. The hotel's location was very convenient for us to walk to some fabulous Chinese restaurants for dinner and breakfast. The only complaint is that during our 2-night stay, one of the elevators out of service the whole time. This created quite a delay in the lobby as only one small elevator worked.
from Kelowna, Canada
Submitted on 15-11-2016
poor internet poor communication ability at front desk over priced breakfast buffet...most hotels include this online check in and check out was fast and worked well I guess if you didn't need to speak to anyone or needed any sort of service then this is the place to stay ???
from Vancouver, Canada
Submitted on 21-11-2016
Attended a conference and found the location convenient. An excellent variety of food served and top notch service. Clean hotel, large room, and comfortable bed. Easy access parking, good location for conference or meetings.
from Marbella, Spain
Submitted on 29-11-2016
Another enjoyable stay at a property we consider to be our second home when we are in Vancouver. The staff has become like family and we look forward to seeing their familiar faces yearly. The shuttle to and from the airport is an added perk and just outside the door of the hotel are two rental car company's of which we prefer Avis. The owner Francisco is very accommodating.
from Montreal, Canada
Submitted on 29-11-2016
Best breakfast I have had at a hotel this year. The breakfast staff make the whole dinning experience most enjoyable. I particularly like the suite rooms offering just a little extra space. Shuttle available from the airport so it is far enough away to be very quiet compared to many airport hotels.
from Bellevue, United States
Submitted on 29-11-2016
I have two day trip to Vancouver, BC. The hotel give me a free upgrade to a suit with free breakfast. The room has nice view and the food quality is good. We are pretty happy with the stay. It's my fourth time stay in Hilton hotel this year. It is great...