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Ambassadeur Hotel

Quebec (Quebec City), QC, Canada (XLK)

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Based on 445 reviews
Room & Rates
Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

2 Full Beds
300 sq feet (28 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

1 Queen Bed
300 sq feet (28 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

2 Queen Beds
300 sq feet (28 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Ambassadeur Hotel
3401, boul. Saint-Anne, Quebec, QC Canada G1E3L4

Rooms
Make yourself at home in one of the 145 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Pamper yourself with onsite massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, a hair salon, and wedding services.

Dining
Satisfy your appetite at one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Quebec? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 17 per person (approximately)
  • Refrigerator fee: CAD 10 per night
  • In-room microwave fee: CAD 10 per night
  • Crib (infant bed) fee: CAD 10 per day
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Sauna
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 445 reviews
from Ottawa, Canada
Submitted on 16-03-2016
We checked in March 13 only to overcharged on the package and the room. When we returned after a few hours they said our room was clean.. I was disgusted to find the sheets had coffee stains in them and that they didn't even fill up the coffee machine Nor wash the toilet. I spoke to a supervisor there and he practically laughed in my face. I also when I booked the rooms I specially ask that they put me on a lower floor and they put us on the top floor. I emailed both supervisor and even the... Read more
from Ottawa, Canada
Submitted on 30-03-2016
The location was perfect for us (and the price!). We requested a joined room in advance and got it. The pool area is great, our 5 year old absolutely loved it. However, the room was VERY dirty. When we arrived, I noticed the blankets were stained (and with other people's hair!) and requested for 2 clean ones. The cleaning lady said she changed them, however nothing on the bed was moved and the stains were clearly still there. The bathroom floor was also dirty. We also had to complain about ... Read more
from Montreal
Submitted on 10-04-2016
Traveled here with the girlfriend and two kids (aged 7 and 9). The hotel was no frills, but was clean. The kids loved the pool area, though the water was a bit cold. The location is also decent, with a number of family restaurants within walking distance and a short drive to attractions.
from Sydney, Australia
Submitted on 26-04-2016
Multi generational family stay which suited us all. Managed to have rooms close together. Resort spotless, Rooms adequate and good sized modern bathroom. Price amazing as last minute booking. Staff friendly and welcoming. Provided information requested. Oldies loved the hot spa and kids loved the pool and water play area. Great to come back to relax after a day wandering through the old town. Even had lifeguard on duty in pool area. Cheap eats close to resort. Numerous fast food outlets and reat... Read more
from Montreal, Canada
Submitted on 10-05-2016
The hotel is 5 minutes away from the beautiful city of quebec. The rooms a regular and the people are very understanding. The pool inside the hotel is great for kids. They have a water kids area which is great and a jacuzzi also for adults. Very great place.
from
Submitted on 12-06-2016
Clean, good-sized fridge, quiet. Pool area v nice with lots of seating. Balcony on every level overlooking pool (no need to spend extra for private balcony). Close to restaurants, bike path, highways.
from Saint John, Canada
Submitted on 13-06-2016
Stayed here for 2 of our three nights in Quebec City... Hotel is located near the Bai du Beauport Concert grounds which is why we booked here.. average hotel nothing to fancy but it did the job for what we needed. Pretty simple to get into Old Quebec from this location which was a nice surprise. I would stay here again as the rate and location was great. did have a chance to take advantage of the pool but had a look at it and it looked pretty good. Fitness facility was old and had several pieces... Read more
from Ottawa, Canada
Submitted on 17-06-2016
My room was on the 3rd floor facing the Saint Laurence river. Nice view but I found that at night time you can hear screaming and talking loud in the hallway and the walls are kind of thin since you can hear the next door occupants. I also had one problem which was that it does not have electric doors for handicap people or anyone really that has problems opening the doors. The restaurant downstairs on the main floor has a very good breakfast and the staff are very polite.
from Surrey, Canada
Submitted on 23-06-2016
We arrived on Tuesday our room was ready and we we upgraded to a better room on the second floor that faced the pool. Gena salois checked us in very happy friendly young lady. Who you can tell enjoys her job! Every time we say her with customer or on the phone all smiles and bubbly. Our room was clean and had lots of towels. We went to the pool 2x and enjoyed that. Its a lot of fun for the kids. There were lots of places to eat close by. And it was easy to get to Quebec city from the hotel. Fo... Read more
from
Submitted on 26-06-2016
Our family of 5 stayed here for 3 days. The room was a decent size, and included plenty of bedding. We liked the in-room fridge and availability of storage spaces. The room could have used more lighting. We loved that the pool area looked different (and more fun) than most hotel pools, but wish the pool would have been a little bigger and much warmer. The location was convenient to get in and out of the old city, as well as to get to things outside the city. The front desk staff was super.... Read more
from
Submitted on 09-07-2016
We had a one night stay and picked this hotel specifically for the use of the pool and hot tub. Our 18 month old son loves the water. we were told we were not allowed to use the hot tub with our son. he could not even put his feet inside to warm up from the freezing pool water. no one under 18 years old is allowed in the hot tub even with an adult! ridiculous! this is not a 3 star hotel. it's a 2 at most. the bathroom needs to be caulked. the wallpaper was peeling. there was no bathroom fan. o... Read more
from
Submitted on 10-07-2016
The Hotel is tired. Old outdated rooms. No comfortable chair(s)in the room. The old porcelain bathroom sink was chipped. The bathroom had mold. Did not have one good night sleep because the old air conditioning system sounded like a wind tunnel. The front staff were pleasant and helpful. Unfortunately, we were routinely contact the front. The coffee machine overflowed; after cleaning the room there were was no soap, no towels and no coffee. Do yourself a favor and find another hotel.
from
Submitted on 13-07-2016
We chose this hotel due to its price and that it had a indoor pool. Upon arriving, the room given smelt bad. They upgraded us to another room quickly. Overall, it was a good stay. The room was clean, the pool area was great for our 8 year old and it was an easy trip into Quebec Downtown for our tour.
from Port Rowan
Submitted on 19-07-2016
We were so fortunate to be upgraded to a suite and it was absolutely delightful and really appreciated. The room has been renovated with the exception of a few pieces of furniture; ie, table & chairs. The walk-in shower was a super addition - we didn't try out the spa tub; however, it did look very inviting.The room was clean and well appointed; however, the windows were milky from leaks in between the panes of glass. The hotel is old and is showing its age. The staff were very pleasant and... Read more
from Ottawa
Submitted on 20-07-2016
We went to Quebec to bury my sister and needed a few rooms for the family. The hotel was clean and the staff polite. It was well located for us and there are several restaurants nearby and we sampled a few of them during our stay. We did find the hallways a bit humid from the pool area which you can view from the end of each hallway. The pool area itself with the horrible was awesome and we took advantage of it. The bar was almost empty on the Thursday night we arrived and you could only pa... Read more
from
Submitted on 21-07-2016
I stayed there for just one night with tour. It was very clean with so big elevators. My room was twin but the beds was so big for one person. I think each of them could be a double. I didn't stay for breakfast beacause the tour was in rush.
from
Submitted on 25-07-2016
It is a very short less than 10 minutes drive by car right into the center of Old Quebec from this hotel. Super convenient! We thought parking in the city was very easy and cheap (we are used to NYC!). The room was brand new renovated with wooden floors, which is great for people with allergies. The downside: if someone walks around their room next door with shoes on, it can be loud! The hallways were very smelly and not very nice, but ok. The pool area was nice but much smaller than the picture... Read more
from Portage la Prairie, Canada
Submitted on 27-07-2016
A friend recommended this hotel for us. Given our budget, it provided reasonable accommodation. The room was clean, location convenient, beds reasonably comfortable. Nothing to make it stand out in a way that I would want to return here rather than scoping out other options in the area though.
from Toronto, Ontario
Submitted on 30-07-2016
This hotel looked amazing online, but the room was only satisfactory with clean. My husband slept in his clothes because he was a bit weirded out at the beds, which were old and uncomfortable. I had my own pillow thankfully, or I may not have used one. The pool was very very busy, not the hotel's fault. And there was a lifeguard (or someone from hotel) sitting at the pool area. Credits for that. But the pool was a by gross looking- cloudy and a bit green. I made my children shower after using it... Read more
from Waterloo, Canada
Submitted on 30-07-2016
This hotel is 5km from old Quebec and 5km from Montmorency Falls. Close to lots of restaurants. Lots of free parking. Pool area looked very nice. Rooms overlook the pool, but that is an upgrade. Our bathroom and beds were nice. Bathroom was mostly updated. The bathroom floor was old and not that nice. If stopping by Qubec this is a good place to stop. Only complaint was only one elevator was working, and slowly. Used the stairs a lot. They were in need of an upgrade or at least some p... Read more
from south of Buffalo
Submitted on 01-08-2016
I had a reservation, but it was a slow process checking in after having driven 568 miles. The clerk repeatedly apologized for the delay which I appreciated. Bed is hard, like sleeping on the floor hard. No refrigerator in the room and no continental breakfast. I am a motor coach driver and have stayed many places with much better beds and refrigerator and microwave in the room and continental breakfast for less money. I dislike sleeping in beds without fitted sheets. My bed is made with a ... Read more
from
Submitted on 05-08-2016
This hotel was pretty good for the price. It was close to the old city and the staff were friendly and helpful. The pool looked nice but was crowded and so I didn't make the effort to try it out. The only thing that was subpar was the beds. They were very uncomfortable and made it hard to sleep. Everyone woke up with sore backs. The rooms were also very crowded. We got a room with two queens and they were right beside each other with no room to move. Way too cramped.
from Montreal
Submitted on 06-08-2016
This is a wonderful hotel to stay at especially with children as it has a great indoor pool. It is situated very close to many restaurants all in walking distance from hotel. The staff is very friendly and helpful.
from
Submitted on 10-08-2016
I requested another room, the guy gave me another room to visit and we decided to take it (anything would have been better than room 221 (I suspect mold in the bathroom and with 3 kids it's unacceptable) and brought all our belongings to that new SMALLER room on the 4th floor. Front desk is a BIG Mess, please do yourself a favor and higher professionals people to welcome guests and someone else to be in charge of the phone. When I came down to advise them that I'll will be taking the new room, ... Read more
from Louisville, United States
Submitted on 10-08-2016
This hotel is modern and clean. The staff is very friendly and helpful. It is well worth staying as the shuttle buses will pick you up and take you downtown for the tours. By staying away from the city the rates are much more reasonable. We did not have a reservation and were very fortunate to have found such a nice hotel with vacancy.
from Moncton, Canada
Submitted on 18-08-2016
Really clean rooms. The bathroom sink was a bit awkward and because of that there was no counter space to put our things. We didn't go to the pool, which was the main reason for choosing this hotel because there seemed to be a family reunion or something and they were monopolizing the pool and the whole room.
from Toronto, Canada
Submitted on 25-08-2016
I stayed here with my two children on our way back to Toronto from down east. The children loved the pool area. There are a few family restaurants which make it easy when the kids were hungry. However beware not all room have a bath tub which is something I was looking g forward to after a very long drive. When I called the front desk they changed my room without an issue to a room with a very lovely soaker tub. However both room that I saw the mattresses were horrible and kept rolling away ... Read more
from Meaford, Canada
Submitted on 28-08-2016
Awful, bad. Our room had a hole in the bathroom door. Our air conditioning did not work for 4 out 5 nights which made room really warm. The pool wasn't heated. To get into hot tub you need a step ladder. To make it even worse we weren't offered a discount for our stay which I thought they would offer since we were almost moved into a suite during the second night there because of our AC problem. For these reasons I give it a terrible rating. However the staff did a great job when we called ab... Read more
from
Submitted on 28-08-2016
The room was absolutely horrible. The bathroom door had a gigantic hole and the dresser had mouse poo in it. The room air conditioning did not work. We had up to call up frunt desk 4 out of 5 days of our stay to fix the air conditioning . The pool was not heated and the hot tub needed a step ladder. How ever the service was acceptional.
from Brampton, Canada
Submitted on 05-09-2016
We chose this hotel as we had children and they boasted a pool and water play area. My grandson (9) refused to go back into the pool after a couple of days because when he was swimming in the pool he got hair wrapped around his toes. There was also a Band Aid on the pool deck for two days which was an indicator of the cleanliness of the pool area which "grossed him out". As for the rooms, the air conditioning was so noisy that we had to turn it off. The first two nights we were kept awake b... Read more
from Ottawa, Canada
Submitted on 12-09-2016
We came to Québec city for the Festival de l'été. One of our only options was this hotel, we were told that we got an upgraded room. We were all happy! We get to our room and wow if this is what an upgraded room looks like I would hate to see what we had initially reserved!!! We dropped off our stuff and headed to Québec city, a short drive. Good thing I wasn't expecting to walk as we had called the hotel and the lady on the phone had said we could walk from the hotel to Old Québec city ..... Read more
from Mumbai (Bombay), India
Submitted on 13-09-2016
Checked into the hotel and found it quite clean and nice. We had booked a a room with 2 double beds as we r a family of 4. The room is spacious, well kept, bathroom with bath tub and shower. Equipped with coffeemaker, iron and ironing board. Well working AC - though I wonder why the common passages are kept so warm?! The hotel is surrounded by a series of restaurants and popular food joints. The very poor and slow wi fi is the only anti thesis to an otherwise pleasant experience.
from
Submitted on 13-09-2016
Clean and very spacious double room with two double beds. Clean hotel. A good view on St. Lawrence river. Located between Montmorency Falls and Quebec city center. Huge parking lot. Quiet area. For those who don't drive it is too far from the Old City. But if you drive, it's OK.
from Bristol, United Kingdom
Submitted on 14-09-2016
Despite other reviews My mum brothers and I stayed here for two nights whilst travelling along the St Lawrence from Montreal. Cheap but clean bit dated , pool area clean though pool a cool and hot tub very hot. Nice friendly staff, Dora's next door for breakfast. All in all what you'd expect for the price and I would recommend for a night or two
from Montreal, Canada
Submitted on 08-10-2016
Although this hotel is located on a suburb boulevard it is clean and well kept. Can be a good option for a short stay for a good price / quality ratio. A bit far from the old city. Good fast food options close.
from Goderich
Submitted on 17-10-2016
We really enjoyed our 2 night stay. The room was clean and nice. The pool and splash pad were great for our kids. It was a little disappointing that kids under the age of 18!!! are not allowed in the hot tub, not even with parental supervision. But couples were allowed to have their drinks while using the hot tub even though this was clearly stated to be prohibited. The "pool guard" (young girl) clearly wasn't capable to stand her ground and address the drinking, but made sure my kids didn't ent... Read more
from Jakarta, Indonesia
Submitted on 20-10-2016
I stayed at Hotel Ambassadeur with a tour and we had to leave early in the morning to continue our trip. In the morning, I dropped my earring in the sink and panicked as it was a pretty expensive one (and I had a personal attachment to that particular earring too). A helpful hotel staff tried several ways to retrieve it but apparently we had to wait for the hotel engineer to open the sink pipe. Since I had to leave soon I left my contact details to the hotel staff. Later that day, the hotel emai... Read more
from Milford, Massachusetts
Submitted on 05-11-2016
I had a great experience while visiting Quebec for the first time. This is a wonderful hotel to stay in, the staff is excellent, the rooms are swell, and the pool area is warm and inviting. Parking is great, because you can, for the most part, be up close to the building, and easy in and out. You can access Subway restaurant from the hotel for a quick sandwich, and the pool is warm, the spa is hot but not overly hot, and its a pleasant atmosphere to meet and have a drink, or play games, or wh... Read more
from Lewiston, Maine
Submitted on 11-11-2016
Comfortable, value price, well appointed Hotel with indoor heated pool. Quiet and warm surroundings in the area between downtown Quebec city and St Anne Beauprie, Plenty of parking and Eateries in a one block area, Helps to have a GPS since you are in a central location to all tourist sites.
from Magog, Quebec
Submitted on 27-11-2016
Hotel is very clean, pool is great either for kids or adult. Decor of the pool is great. You can have a balcony in your room that lead of the pool area. The staff is very nice. I like the aspect that I was in the pool and see the snow falling outside.
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