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Hotel Indigo Ottawa Downtown City Centre

Ottawa, ON, Canada (YOW)

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Based on 859 reviews
Room & Rates
Standard Room, 1 King Bed with Sofabed, Non Smoking

Standard Room, 1 King Bed with Sofabed, Non Smoking

1 king and 1 sofa bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 Queen Bed, Non Smoking

1 queen bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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One Queen Bed, Non-Smoking

1 queen bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Designer toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room

Superior Room

1 bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room

1 bed or 2 beds
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

1 queen bed
Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Hotel Indigo Ottawa Downtown City Centre
123 Metcalfe St, Ottawa, ON Canada K1P5L9

Rooms
Make yourself at home in one of the 106 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have designer toiletries and hair dryers.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and a hair salon.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 4 and CAD 13 per person (approximately)
  • Self parking fee: CAD 21 per day (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Rollaway bed fee: CAD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CAD 75.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fireplace in Lobby
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Sauna
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 859 reviews
from Hamilton, Canada
Submitted on 24-05-2016
We chose to stay at the Indigo during the May holiday weekend because of its location to Elgin Street and The By Ward Market. The staff were very friendly and helpful. All staff, from the desk staff to the housekeeping staff, were very friendly. The bar tender was also very nice to talk to. Whoever is doing the hiring and training is doing a great job. The room was clean and the bed comfortable. The hotel is very quiet. I liked the Aveda toiletries in the bathroom. They are a good brand. The on... Read more
from Toronto, Canada
Submitted on 27-05-2016
We couldn't ask for a hotel in a better location! Steps away from Parliament Hill, Confederation Park and a multitude of coffee shops! Rooms were extremely comfortable and clean. The underground parking was a bit confusing (two sets of elevators, stairs and a bit of a walk), especially since I was travelling with my mother who uses a cane, but we worked around it. Front desk staff was very friendly and amenable to any queries. I would not hesitate to recommend this hotel.
from Keswick, Canada
Submitted on 29-05-2016
Stayed two nights. Room was large and had modern amenities such as glass shower. Very clean. I have rheumatoid arthritis and was bedridden for 18 hours due to travel and I couldn't have chosen a more comfortable bed to cozy up in. Staff were really great and helpful.
from Fayetteville, New York
Submitted on 31-05-2016
We were in town for the marathon. The hotel is only a few steps from the start line. Only way to get close would be to camp out in the park. The pool made for a nice post-race relaxing float. The desk staff was very friendly, courteous and helpful.
from Roberval, Quebec
Submitted on 31-05-2016
Stayed at this Hotel for the Tamarack Marathon race Weekend. Very expensive for this time of the year but all hotels near the starting line are. Very well seated for the event. Everything is at a short walking distance. The expo (place to get our race number), Shopping Mall. Restaurant, Tim Horton, Starbucks coffee. There is an underground parking at 15$ per day. I also love that this hotel has no carpet but wood floor in each room. For allergic person like me, this is what to look for. ... Read more
from Toronto, Canada
Submitted on 03-06-2016
Stayed at Hotel Indigo last week for a business trip. Was located in a central area of the city, convenient to get around. I went to check in but the hotel does not have valet parking. This was a bit of a pain, as they want you to park your car in temporary parking outside the hotel, run in and check in, then park in a nearby parking garage, and walk in with your bags (as there were no bellmen to help with the bags on the initial checking in). The inside of the hotel is nice. Clean and bright.... Read more
from Hertfordshire, United Kingdom
Submitted on 05-06-2016
Rooms small, but comfortable with quirky décor and well equipped. Convenient for the centre of Ottawa, but then again, pretty much everywhere is. You can see pretty much everything within a day or 2 tops. Restaurant/Bar pleasant, food perfectly fine, and reception staff friendly and very helpful
from Phoenix, Arizona
Submitted on 07-06-2016
The room and bathroom were very clean and pretty. The beds were fantastic! I would have to say one of the most comfortable beds ever! The room I was in had a little desk and couch and they were very comfortable too. The bathroom was gorgeous!
from Frankfurt, Germany
Submitted on 07-06-2016
I enjoy staying this hotel. The room was clean and cost. The service was good as well as the breakfast. This hotel needs to renovate the air conditioning in the common area ( too noisy) and the breakfast area that needs more light.
from Bedford, United Kingdom
Submitted on 08-06-2016
This was our base for exploring Ottawa for two days and location wise it was perfect just a few minutes walk from Parliament hill. The welcome was good but the room was basic, I suppose you get what you pay for, the annoying thing was having to chase housekeeping for towels and toilet paper, and it was clear that the room had not been properly serviced.
from Hamilton, Canada
Submitted on 21-06-2016
This property has some history as it use to be the YMCA in Ottawa, but it has been transformed into a modern hotel. Great service, clean, quiet rooms and a very good restaurant. A refreshing change from the tired breakfasts offered at Holiday Inn Express.
from London, Canada
Submitted on 27-06-2016
I stayed at the Hotel Indigo in Downtown Ottawa for 4 nights while in town on business. The location of this hotel is why I chose it. It was less than a 3 minute walk to where I needed to be for the week. It also had a lot of food options around the area for me to visit during my stay. Walking into the hotel, the lobby was very nice. Check in was quick and easy. My room was on the 4th floor. Because of the design of the hotel, it can be a little noisy so just be aware of that. The rooms we... Read more
from Calgary, Canada
Submitted on 27-06-2016
This hotel is centrally located with easy access to everything. The front desk staff is genuinely friendly and available at all times of the day. I feel comfortable and secure each and every time that I stay here
from Leighton Buzzard, United Kingdom
Submitted on 28-06-2016
Our first time in this particular brand. We were very impressed. The tone was set when I was warmly greeted by Shirley - what a lovely lady. Later on I met Katie on reception - another smasher. Hotel Indigo should be proud of it's staff, they are wonderful. The hotel is ideally located and we found it very quiet even when it was busy. We managed to walk to most places. Car parking is an issue but no ideal solution presents. Just keep calm and follow the arrows!
from Cazenovia, New York
Submitted on 28-06-2016
We stayed for two nights, the room was clean and well kept. The staff was friendly and attentive. The beds are super comfy. And there is no sound between rooms. We were very close to the elevators and we never heard anyone go by our room. The pool is not huge but again it was nice and well kept. It's not a high end hotel but it is very high average.
from Halifax, Canada
Submitted on 08-07-2016
I really enjoyed the location of this hotel, I was in Ottawa due to business and for someone who has never visited the capital I felt I was right in the downtown core. I forgot my toothpaste and the staff were very helpful.
from Canada
Submitted on 09-07-2016
My sister and I were in Ottawa for a celebration and chose Hotel Indigo since it was close to where we needed to be. We were both very pleased with the hotel. Front desk staff always friendly and helpful. The lobby was attractive and our room was very pleasant. The stylish decor is somewhat eclectic as one can expect from Indigo but quite nice and super clean. Our room did not have a fridge or a safe but this wasn't a problem for us on this short visit. Our room had 2 very comfortable ... Read more
from Peterborough, United Kingdom
Submitted on 11-07-2016
Stayed here for 3 nights. We were very lucky in that we were upgraded to a suite, so can't comment on the room we originally booked. The suite we had had a very pleasant sitting room, a smallish bedroom and a bathroom (shower no tub). We were very happy with it and very grateful for the upgrade. Our room overlooked the atrium / lobby and so was very quiet. The staff were very pleasant and friendly, but we didn't use any of the facilities of the hotel instead choosing to eat and drink off-site. T... Read more
from Vancouver, B.C.
Submitted on 11-07-2016
I often choose to stay in this chain while traveling as I like the style and friendliness. This Indigo is one I stayed at before and quite liked. The location is great, just a block off Elgin Street and about a 15 minute walk from Parliament Hill, National Gallery, the Byward Market, the University of Ottawa, and other major attractions. In addition the location is not too noisy being a block in from Elgin and across the street from the library. Rooms are clean and I like the fact that the only ... Read more
from Staten Island, New York
Submitted on 18-07-2016
Considering the price and proximity to Ottawa's major sites the whole experience from the staff to the cleanliness of the room was excellent. The hotel was also walking distance from many great restaurants.
from Miami, Florida
Submitted on 19-07-2016
This hotel has an excellent location, just 2 weeks away from the Parlament. We want to compliment Shirley and Clair who took care of our needs very efficiently. They provided us recommendations of tours, rest etc. However we do find an area of opportunity for the hotel and is related to the restaurant. They do not have a comprehensive menu with choices that would appeal to everyone. It is very limited.
from West Byfleet, United Kingdom
Submitted on 19-07-2016
Stayed here for two nights. Go for room 200. Great room. Very friendly staff. Organised mobile phone charger for me. Great bar facility and breakfast. ( about ‚?¨13) Can't fault it. Got for it. Bus tour ($32) for 1,5 hours)) available within 20min walk
from Toronto, Ontario
Submitted on 22-07-2016
I stayed in the hotel in July. The location is particularly fantastic as it is centrally located. Staff were always helpful, friendly and informative. The rooms are spotless. We enjoyed the use of the pool and sauna. Highly recommended.
from
Submitted on 22-07-2016
We stayed here for 3 nights and really enjoyed our stay. The hotel was very clean and looked great. The staff were friendly. The beds were comfy. We had no fridge which was a bit of a bummer. But I think you can request a room with a fridge. The hotel is very close to places to eat and parliament hill being just a 5 minute walk. We walked somewhere to dinner every night. Ottawa itself is a great city and when we do return we will be looking at Hotel Indigo first.
from ADDISON
Submitted on 25-07-2016
beautiful ,clean hotel...friendly helpful service :) this is what will take us back :) taxi readily available to take us to the market and shopping the only down fall was the tightness in the underground parking garage
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