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Hotel Indigo Ottawa Downtown City Centre

Ottawa, ON, Canada (YOW)

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Based on 978 reviews
Room & Rates

Superior Room

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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Standard Room

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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King Executive Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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King Leisure Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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King With Sofa Bed Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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One Queen Bed Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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Two Double Beds Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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Two Queen Beds Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
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Executive Suite Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
Hide room details

One Bed Suite Nonsmoke

  • 42-inch flat-screen TV
  • iHome iPad Docking Station & Alarm Clock
  • Revolution technology showerhead
  • Keurig Coffeemaker
  • Aveda products in guest washrooms
  • Complimentary high-speed Internet (wired & Wi-Fi)
  • Room service
Hide room details
Hotel Indigo Ottawa Downtown City Centre
123 Metcalfe St, Ottawa, ON Canada K1P5L9

Hotel Features.
Hotel Indigo Ottawa Downtown City Centre's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a health club, a sauna, and a fitness facility. Spa amenities include spa services and a hair salon. This 3.5-star property has a 24-hour business center and offers a meeting/conference room and business services. Wireless Internet access is available in public areas and the hotel has a computer station. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. This is a smoke-free property.

Guestrooms.
106 air-conditioned guestrooms at Hotel Indigo Ottawa Downtown City Centre feature MP3 docking stations and CD players. Beds come with triple sheeting and premium bedding. Bathrooms feature showers, complimentary toiletries, and hair dryers. Wired high-speed Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. 32-inch flat-panel televisions have cable channels and pay movies. Rooms also include coffee/tea makers, blackout drapes/curtains, irons/ironing boards, and clock radios. Guests may request wake-up calls and bathrobes. Housekeeping is available daily. Guestrooms are all non-smoking.

 



Notifications and Fees:

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 19 per day
  • Pet fee: CAD 75 per stay
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 978 reviews
from Calgary, Alberta
Submitted on 08-05-2016
I recently stayed at the Indigo for a business trip and thought the overall experience was exceptional. Great location, great service, nice rooms, friendly staff and great value. I'd recommend In Indigo all the way.
from Edinburgh, United Kingdom
Submitted on 13-05-2016
We stayed just 1 night on 8th May, and were upgraded to a suite room. Whilst the room did not have an external facing window it did not affect our enjoyment - it was spacious, clean, with separate sleeping room from sitting room/TV area. Bed was Queen but comfortable with nice pillows. Bathroom had a good shower too. We didn't stay for breakfast so cannot comment on the food. The staff were friendly and couldn't have been more helpful with their tips for "things to do in a day's visit to O... Read more
from Chicago, Illinois
Submitted on 22-05-2016
The indoor pool and jacuzzi are used by a health club, Hotel Indigo, and the adjacent hotel. They were both too dirty to use, with a visible film on the surface. There was no ventilation in the pool room and the chemical fumes were making a few people cough. The pool issues have been reported to the Ottawa Board of Health and are now under investigation. The rooms were modern and clean, but, and this is honest: this was the smallest hotel room I've ever seen in my life. I can't recommend the hot... Read more
from
Submitted on 22-05-2016
This hotel is perfect for families. We travelled with two small kids and stayed at the hotel for 4 days. When we arrived, the lady at the front desk was very welcoming and offered my very restless children a prize from the treasure chest. That helped them get their second wind after 6hrs on the train. When we got up to our room we realised they upgraded us to a suite. I can't express how grateful my husband and I were about that. It's so nice not have the same bedtime as a toddler. The room it... Read more
from Toronto, Canada
Submitted on 15-06-2016
This is a midsize hotel which is a great base to stay in downtown Ottawa: Staff is welcoming and efficient. Rooms are very comfortable with a great chair for reading which one rarely finds in a hotel room. The first floor restaurant has a excellent breakfast and also good for drinks. Location is central easy walk to all the sights and the price is right. we will be back.
from Victoria, Canada
Submitted on 16-06-2016
Not my first visit here. Always appreciate the location and the friendly staff. Had to make a change to the reservation and they were very responsive. Location is close to many amenities, including Parliament and Rideau Shopping Center. In the boutique hotel category with a bit of a modern look. Good choice overall.
from Lethbridge, Canada
Submitted on 17-06-2016
Parking is a little difficult - anything over 6 ft may not fit in the underground parking. Tim Horton's is next door. It's a great location for everything. The staff are very helpful. The one drawback is the noise. It's downtown Ottawa so things move around quite early.
from Dundas, Ontario
Submitted on 19-06-2016
The server in your restaurant this past Tuesday evening was excellent! He was very attentive to both myself and my grandson. Kudos to him.......he's most definitely a keeper! The hotel room was very nice, the Front Desk personnel were very friendly every time we passed by them.
from Waterloo, Ontario
Submitted on 04-07-2016
Clean, quiet rooms. Pool and gym. Business centre and free wifi. Getting to and from the underground parking is a bit of an adventure (it involves taking 3 elevators and walking through the connecting Marriott hotel). Bring a hard copy of a map when comung to Ottawa because the gps systems tend to act up.
from Tweed, Canada
Submitted on 06-07-2016
This is a very nice hotel just a few blocks away from Parliament Hill. My wife and I arrived hours before check-in time, and Katie happily took our bags, and directed us to the hotel's parking lot. Claire was amazing too in giving us advice and directions to numerous attractions in the City. Claire was made for this role. Absolutely ideal. Always smiling, extremely friendly and very professional. The room was very nice, quiet, and the bed was very comfortable. Will definitely go there aga... Read more
from Oakville, Canada
Submitted on 09-09-2016
Indigo is on Metcalfe just south of Parliament Hill..in an historic building which has been preserved on the exterior. Rooms are small but have all you need. If you drive, parking is available under an adjoining hotel ,but luggage drop off is a pain due to little space and no Hotel staff available to help on a busy street. Nice little resto with friendly staff and overall a nice atmosphere throughout,
from Brampton, Canada
Submitted on 24-09-2016
Great check in/out service, Good room and bed. Good room service. Hot tub was broken and covered, and the pool they share with anothyer hotel was too chalky to swim in. Parking was weird, as it was at the other hotel, through a very small entrance.
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