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BEST WESTERN PLUS Macies Hotel

Ottawa, ON, Canada (YOW)

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Based on 442 reviews
Room & Rates

1 Double Bed

1 Double Bed, Non-Smoking, High Speed Internet Access, Shower Only
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Two Double Beds

Two Double Beds, Non-Smoking, High Speed Internet Access, In-Room Safe, Coffee Maker, Hairdryer, Iron And Ironing Board
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1 Queen Bed

1 Queen Bed, Non-Smoking, High Speed Internet Access, In-Room Safe, Coffee Maker, Hairdryer, Iron And Ironing Board
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2 Queen Beds

2 Queen Beds, Non-Smoking, High Speed Internet Access, Refrigerator, Safe, Coffee Maker, Iron And Ironing Board
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1 King Bed

1 King Bed, Non-Smoking, Business Plus Room, Pillow Top Mattress, Refrigerator
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2 Queen Beds

2 Queen Beds, Smoking Room, Pillow Top Mattress, Refrigerator, Safe, High Speed Internet Access
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1 Double Bed

1 Double Bed, Non-Smoking, High Speed Internet Access, In-Room Safe, Coffee Maker, Hairdryer, Iron And Ironing Board
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1 Queen Bed

1 Queen Bed, Smoking Room, High Speed Internet Access, In-Room Safe, Coffee Maker, Hairdryer, Iron And Ironing Board
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2 Queen Beds

2 Queen Beds, Non-Smoking, High Speed Internet Access, Sofabed, Refrigerator, Safe
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1 Queen Bed

1 Queen Bed, Non-Smoking, High Speed Internet Access, Sofabed, Refrigerator, Safe
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1 Queen Bed

1 Queen Bed, Non-Smoking, Murphy Bed Only, Board Room
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1 Queen Bed

1 Queen Bed, Non-Smoking, Mini Suite, High Speed Internet Access, Couch, Refrigerator, Safe
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1 King Bed

1 King Bed, Non-Smoking, Mini Suite, Fireplace, High Speed Internet Access, Refrigerator, Safe
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1 King Bed

1 King Bed, Non-Smoking, Mini Suite, High Speed Net, Refrigerator, Safe
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1 King Bed

1 King Bed, Non-Smoking, Business Plus Room, Pillow Top Mattress, Refrigerator, Continental Breakfast
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1 Double Bed - BEST WESTERN PLUS Macies Hotel - 1

1 Double Bed

1 Double Bed, Non-Smoking, High Speed Internet Access, Shower Only
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2 Queen Beds

2 Queen Beds, Non-Smoking, Pillow Top Mattress, Refrigerator, Safe, High Speed Internet Access
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BEST WESTERN PLUS Macies Hotel
1274 Carling Avenue, Ottawa, ON Canada K1Z 7K8

Choose this familyrun Ottawa Ontario hotel situated close to the War Museum the Museum of Civilization and the Notre Dame Basilica Welcome to the BEST WESTERN PLUS Macies Hotel a fullservice hotel located in the heart of Ottawa Ontario This Ottawa hotel has been family run for over 70 years and is committed to providing the best customer service at the best value Guests will be close to local attractions including the National Art Gallery Parliament Hill the National Arts Centre and the University of Ottawa The BEST WESTERN PLUS Macies Hotel offers 123 spaciouslyappointed guest rooms each complete with cable television and highspeed Internet access and are 100 nonsmoking The hotel also features an onsite restaurant and lounge Additional amenities at this Ontario hotel include an outdoor swimming pool and hot tub steam room fitness center full business services and meetingbanquet facilities This Green Key award winning hotel is located minutes away from the Congress Center the Royal Canadian Mint Rideau Hall and the Museum of Nature Guests will find great shopping right across the street at the Westgate shopping mall This charming Ottawa area hotel also offers convenient access to local events such as Winterlude the Canadian Tulip Festival the Ottawa International Jazz Festival and the Changing of the Guard For superior customer service and a central location in Ottawa Ontario make a reservation today and save at the BEST WESTERN PLUS Macies Hotel

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Concierge Desk
  • Free Area Shuttle
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Wheelchair Access
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 442 reviews
from Cincinnati, Ohio
Submitted on 11-05-2016
The bad: "City Center" name mislead us into thinking this was closer to downtown (it's 3 miles away). Facility appeared somewhat dingy in lobby. Toilet was weirdly small (teeny toilet seat). Internet kept pausing/resetting. The good: There was a strip-type mall across the street with a dollar store and grocery store as well as some eating places. We like to walk or take city busses and there were several nearby bus routes. microwave and minifridge both got lots of use. staff were friendly.
from
Submitted on 17-05-2016
This Best Western Hotel, Formerly the "Marcie" has gone down a lot in quality since we stayed there 3 years ago. It did not live up to the quality of our previous few stays. Also, there is no breakfast included in the price. Catch up with the times, Best Western!
from Barrie, Canada
Submitted on 18-05-2016
This is a quiet, clean hotel which has been newly renovated. Our room had new wood floors and was very clean and welcoming. The staff is very pleasant and accomadating. It is a bit of a drive to the city centre...a few miles.
from Toronto, Canada
Submitted on 18-05-2016
Had to take care of some business plus enjoy the Tulip festival. Arrived early and they found a room for me before regular check in time. People were down to earth and friendly. The little cafe / lounge downstairs is nice and comfortable - Friendly and homey. Staff were very friendly and helpful. Overall a great weekend.
from Brampton, Canada
Submitted on 20-05-2016
Since my last visit, there has been major renovations happening at this hotel. It is great to see that they really want to stay up to date and be competitive with some of the newer hotels in the area. Brand new Hall way carpets, Great hardwood flooring really makes you feel at home (not to take away from the great staff who always go above and beyond to make you feel at home) , great fitness facility with top of the line equipment and a great restaurant with great and reasonably priced menu with... Read more
from Ennismore, Canada
Submitted on 13-06-2016
Since Carleton University had a graduation in town, their prices went up! Just checked the rates for this week and they about $70 less for the same night for the same room! We were not very impressed!
from
Submitted on 13-06-2016
I was very impressed with the staff a reception. They were very helpful showing me how to use the Ottawa bus system which I needed to visit several places across the city. What really impressed me was on my departure. As it was a 30dollar taxi ride from the airport, I decided to travel by bus so I set off although the weather was not very clement, rainy and windy. THe person who I assumed was the hotel manager, caught up to me and said he would give me a ride to the airport. I accepted so off w... Read more
from Regina, Canada
Submitted on 15-06-2016
In close proximity to the Ottawa Civic Hospital, which was a consideration in our choice of locations The woman at the front desk was vary helpful and professional. As there is an independent restaurant located in the basement, breakfast is not included in the room price, but it is good and very affordable. Located on Carling Ave, other amenities are readily available including a mall across the street.
from Toronto, Canada
Submitted on 21-06-2016
When I arrived I got the feeling I was in the wrong place. A best western plus.. I was expecting a bit more upscale than what I saw. The parking lot was disorganized and dirty. The hallways and lobby needed a good cleaning. I asked to see the room before checking in. The brief review showed no issues but upon actually getting into the room it was less than great. There was a lot of long, dark black hair on the bathroom floor and the toilet itself. (I have short, blonde hair) It looked as if th... Read more
from Mississauga, Canada
Submitted on 21-06-2016
The front desk staff was superb. Easy check-in, and within 10 minutes received an in-room call from the desk asking if everything was ok. How often does that happen? The room itself was clean but small, barely holding one queen bed. But, we used Priceline, got a great deal so expected to get a lesser room. Dining room for breakfast was fairly priced and the food excellent although on this day it was understaffed. We would go back, especially at the Priceline Name Your Own Price rate.
from Ontario
Submitted on 27-06-2016
When my husband and I checked in and went to our room, I checked the refrigerator (since I travel with soft drinks and bottles of water). The refrigerator was cool but not cold. I went and informed the desk. They sent someone to adjust the controls on the back of the refrigerator. The room was nice and clean. Near the Air Conditioner, it had two wing chairs and a table. However, the Air Conditioner was so loud that if you sat on those chairs, you could not hear the dialogue on the TV. We ... Read more
from WINCHESTER, Canada
Submitted on 27-06-2016
The room was very nice and the bed was very comfortable. Everything worked perfectly from the wi-fi to the shower to the TV. The staff seemed a little disinterested, yet helped when you could catch their attention. The only downfalls are the lack of fresh air and the smell in the hallways in the morning.
from Noosa, Australia
Submitted on 02-07-2016
Found hotel very convenient as I had to use a bus along Carling Avenue every day. Friendly & efficient staff, both with check in & out. Clean, good size room with 2 double beds. Microwave in room an added bonus. The pool area was nice & well kept. The restaurant look interesting but I did not use. Hotel opposite a small mall with Shoppers Drug Mart open 24 hours, wine store & a couple of restaurants.
from Michigan City
Submitted on 04-07-2016
Good location. Easy off/on freeway access. Coffee shop across the street. Fair price. Large room, very large TV. Fun outdoor pool. However: room smelled, to me like a cigarette-smoke killing chemical. This was not addressed. Beer from the hotel bar was wonderful after our late arrival... but then the bar closed for Canada Day, when the hotel was full of guests. Room was definitely cleaned, but still appeared not super fresh --- fake hardwood flood and no carpet could be to blame. In-room fridge ... Read more
from
Submitted on 10-07-2016
We were 2 friends meeting up to visit old school friends in Ottawa. The hotel was clean, staff was friendly & we didn't have any issues or difficulties. We had a quick swim in the well kept pool,& ate breakfast in the hotel restaurant both mornings. The breakfast was quite good & very reasonably priced.
from New York City, New York
Submitted on 10-07-2016
When My Dad Was having Surgery we Stayed here based on Location ... The Room was nice clean cool AC ... The only thing that was bad is the vending machine on my floor never had any drinks in it .... ( 2nd Floor) I had Breakfast there a few time Food was very good Also the Black guy with the Shaved head & always seems to be wearing the same Gray suit who works at the Front Desk answering the phone is Very Rude and ignorant he also talks like he has a Sock in his mouth but the Highlight of the s... Read more
from Winchester, Ontario, Canada
Submitted on 13-07-2016
This hotel happened to be close to the church and the reception for a wedding we attended. The room was quite nice with a comfortable bed. The staff were attentive to the other guests, yet seemed distracted. It served our purpose for a quick visit. It seems the rooms have been updated but the smell in the hallways in the morning was unpleasant
from Toronto, Ontario
Submitted on 05-09-2016
We stayed over one night to visit family. Hotel is comfortable but outdated. The day was over 30 degrees so the outdoor pool was appreciated. Close access to highways and a microwave in the room were also advantages -- when our kids were younger, if we did get a microwave there was an additional cost. The best thing about our stay was the front desk attendants selling us on the Parliament Hill slide show -- we had read about this but weren't really considering it until the staff shared som... Read more
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