Sign In Support Why Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: $5 Books Your Hotel Details 

Prince of Wales

Toronto, ON, Canada (YYZ)

Hotel + Flight from
Based on 1430 reviews
Regional points of interest also include American Falls and Bridal Veil Falls.
Room & Rates
Important Information
No rooms found matching your search criteria. You have the following options:
Prince of Wales
6 Picton Street, Niagara-on-the-Lake, ON Canada L0S1J0

Make yourself at home in one of the 110 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this Victorian hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 5.00 km.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.


Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CAD 17 per person (approximately)
  • Pet fee: CAD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Resort fee: CAD 15.00 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Partner property pool access
  • Partner property access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Based on 1430 reviews
Submitted on 27-05-2016
The Prince of Wales Hotel is lovely. The staff at the hotel is just amazing and so helpful. We also ate at the hotel's restaurant and had tea in the hotel's Tea Room. Anywhere you went in the hotel and staff was there to help you. Jake was great.
from London, Canada
Submitted on 29-05-2016
The hotel was quaint and definitely takes you back to more traditional time. The architecture was unique and the features were quite detailed. My room was amazing with a suite and fireplace (although the weather outside was 33 C). There were small details they hotel made my stay special. The most memorable was the hotel driver Greg. He was awesome. Not only did he drive us he was very hospitable and very friendly. His customer service was top notch.
from east amherst
Submitted on 01-06-2016
I waited to write this review. After you read my review of a sister property, the Pillar & Post, you will understand why. I am a frequent visitor to Niagara-on-the-Lake (NOTL). We visit for get-aways, the vineyards, the Shaw festival and the beauty. I've stayed in quaint B & B's, and many, many times at the Vintage Hotels. I feel they are missing the mark, and have gone somewhat downhill. The First sign, was two years ago, when we went to Queen's Landing for Thanksgiving (American). The di... Read more
from Toronto, Canada
Submitted on 04-06-2016
My wife and I stayed at the Prince of Wales hotel in mid-May 2016 for my friends' wedding. It's a lovely hotel right in the middle of Niagara-on-the Lake. Our room on the 2nd floor was good size with a king-size bed. Clean and comfortable. Bathroom was decent size and water pressure was good. We didn't have a nice view from the window but that was ok as we didn't spend much time in our room. Overall, we were very pleased with this hotel. Service was excellent, including the restaurant for brea... Read more
from Toronto
Submitted on 05-06-2016
This is our second visit to this establishment. We were greeted by the lovely Victoria who handled our check in wonderfully. She told us the hotel was full but we had been upgraded to room 208. Noting we were already paying close to $400 a night we thought this would be delightful. Alas, this was not the case. Our room seemed great at first look but once we settled we noticed the plastic stuck on the wall in the bathroom, peeling wall paper, torn wall paper, stains on the curtain, holes w... Read more
from Georgetown, Canada
Submitted on 07-06-2016
Brought my team to the Prince of Wales for a spring team meeting. We enjoyed a great day and a half of meetings with an excellent dinner and wonderful accommodations. The staff were very attentive and met all our needs. I highly recommend the Prince of Wales, this is an amazingly run facility, hats off to the General Manager Kelly!
from Boisbriand, Canada
Submitted on 28-06-2016
We just loved dining at l' Escabèche... Wayne was our waiter, very attentive to our needs, humoristic yet stylish and discreet. At the Churchill Bar, we dined outside, and we enjoyed the service of Kelly who managed to be very efficient while having to go in and out to get the food and our drinks! Always with a smile!
from Guelph, Canada
Submitted on 29-06-2016
We had lunch on the patio at the Prince of Wales hotel. We did not stay in the hotel but were very impressed with the bar and the restaurant. Staff were very pleasant and knowledgable. We were able to watch the horse and carriages as we chatted with our friends while waiting for lunch. Food was very good and they have a great selection of beers.
from Dallas, Texas
Submitted on 29-06-2016
We had a deluxe king suite. It was in the courtyard section Overlooking the street. We loved everything about the room and hotel. The interior of the room was decorated for royalty. From the time we arrived to the day we left, hotel staff was extremely attentive and knowledgeable of the area. We felt like we were in a fairytale. Loved the Prince of Whales Hotel very much!
from pittsburgh,PA
Submitted on 29-06-2016
We attended a wedding at Niagra on the Lake and opted to stay here despite most of the guests staying at a local Hilton ( at a lesser price). We were only staying for a night and decided to splurge on this hotel since the bridal party was staying here and the reviews led me to think it would be luxe. The rooms are connected thru a series of halls. To get to our room we had to walk out and up and down and around. I felt a bit like a hamster in a habitrail. This is a small thing. The rooms are ver... Read more
from Essex, United Kingdom
Submitted on 01-07-2016
Stayed for 2 nights, courtesy of family living in Canada. Absolutely beautiful hotel and the surroundings are never to be seen anywhere else. Evereything was perfect - the area, the hotel, the staff and the food were second to none. We stayed in the Honeymoon suite (although it was our 40th anniversary!!) - stunningly beautifully preserved room with unbelievable views. Would certainly return if we visit Canada again
Submitted on 02-07-2016
This is a vintage hotel in the heart of Niagara-on-the-Lake. It is across the street from a lovely park and along Picton Street which is filled with quaint boutiques and eateries, including wonderful confection shoppes. Our room was private, quiet, clean and comfortable. It was as if we had the hall to ourselves because we never heard a door close or anyone talking. There was fresh fruit in our room along with bottled water. Each evening a rose was delivered to our room.
from Oakville, Canada
Submitted on 02-07-2016
We booked a suite at the Prince of Wales over the phone, that was to include a king bed, pull out couch for our daughter, crib for our baby, bottle of wine, and breakfast for two. The hotel lobby was gorgeous, and the staff friendly and helpful upon check in. When we got to our room, there was no bottle of wine and no crib for the baby, which wasn't a big deal - a staff member outside our room brought a crib in for us. After dinner and some local sight seeing we came back to the room and discove... Read more
from Livingston, New Jersey
Submitted on 05-07-2016
We had a lovely stay at the inn. Great location. Beautiful room. The hotel upgraded our room. Left roses every night as well as fresh fruit and water. The sister hotel had an outdoor pool so we relaxed and rested one afternoon. Local biking wineries shopping and great food all around us.
from Santiago
Submitted on 05-07-2016
This is an old very quaint hotel with a comfortable restaurant cum bar. We stopped in here for lunch after visiting Niagara Falls. We were welcomed warmly and given a nice table in the bar. We ordered Fish and Chips which were really delicious. It was a biggish helping with two portions of fish each, we accompanied this with glasses of bubbly and a wine. Our server was very friendly and we had a most enjoyable lunch. Aside from this the ladies restroom has to be one of the prettiest I have ever ... Read more
from North Ridgeville, Ohio
Submitted on 06-07-2016
My husband and I stayed at the prince of Wales hotel this past Sunday and Monday July 3 and 4! It was wonderful! We were upgraded to a suite with a fireplace and whirlpool . And the hotel gave us a bottle of wine for my husbands 65 th birthday. Service was impeccable and we had dinner in escabeche restaurant which was incredible plus two breakfasts in the same place. The location was perfect, no car needed! We walked everywhere including to the waterfront only two blocks away! Can't wait to retu... Read more
Submitted on 06-07-2016
Simply a great experience all round from the initial selection of a package, where we were helped by Kelly. The stay was simply terrific (2 nights). We attended high tea on the first day. A truly relaxing experience. The service was first class as was the baked goods, sandwiches and tea (s). We ate in the bar later that evening and had an awesome homemade Angus burger in a relaxing environment with great service to boot. The Spa experience was first class as was the breakfasts that were p... Read more
from solihull
Submitted on 06-07-2016
After a day or two in Niagara( more than enough) it was great to drive to Niagara on the Lake town The hotel is a group of good vintage hotels in the region Old Englisg Manor House styles Great Defoe,clean big bedrooms Well stocked toiletries Heated bathroom radiator Modern upto date wifi and music and entertainment system Extremely helpful staff Provide free shuttle to various hotels and restaurants so no need to drive Excellent wine tours by them Amazing breakfast selection Could get a... Read more
from Northern Virginia, Virginia
Submitted on 08-07-2016
We left Buffalo early in the morning aiming to take breakfast at the Prince of Wales before exploring Niagara on the Lakes. The hotel building is a wonderful sight on the main street and we entered into the bar area and walked through to the finding room. The bar reminds one of a Victorian pub in London. Breakfast was wonderful and the waiter Neil (from Australia) was delightful. We would like to return and stay
from Marietta, Georgia
Submitted on 11-07-2016
We had spent four nights in Toronto and were concluding our trip with four nights in Niagara-on-the-Lake. This was rated as one of the top hotels in the area. I must say that other than our housekeeper, the first bellman at checkin (who was off duty the rest of our visit) and the location of the hotel, there was not one other positive thing I can say about this particular hotel. The front desk would benefit from taking the 'Ritz Carlton' course in customer service. No one greeted us with a 'hell... Read more
from Mississauga, Canada
Submitted on 13-07-2016
Vintage ambience was amazing. Staff were extremely friendly and very helpful. Luxurious room and amazing room service food. Easy access to shops and restaurants. Enjoyed our evening walks down the street. Unfortunately our bed was uncomfortable (topper was lumpy and mattress was pretty hard). I highly recommend using the spa, which was fantastic!
from Ontario, Canada
Submitted on 13-07-2016
Prince of Wales is my fave of the Vintage Hotels in NOTL. We had a lovely suite with view of the street on picture perfect spring weekend. Room service remains slow and in general their food service is better than last stay, but not where it should be. But the high tea is a must do. Excellent experience
from toronto
Submitted on 13-07-2016
we really enjoyed this grand old hotel. The service was impeccable - from check-in, to the dining room wait staff to anyone we would meet in the hallways. Our room was charming, and we were delighted to find a celebratory bottle of wine for our anniversary - so thoughtful! It was a bit of a splurge for us price-wise but a well earned treat and one we highly recommend!
from Innisfil, Canada
Submitted on 14-07-2016
My husband and I returned to the Prince Of Wales for our 25th anniversary. The hotel was aware it was a special occasion and they went all out. When we entered the room it was unbelieveable. We had the corner suite where the windows look out to the two main streets. On the table was 25 roses that my husband had ordered and the General Manager Kelly had arranged a fruit and cheese tray along with a card. Such a special thing to do. We went down to dinner and were seated in Gerard's section. ... Read more
from New York City, New York
Submitted on 14-07-2016
Prince is king when it comes to patron service. We had an excellent first stay in a beautiful king room with jacuzzi tub, in a splendid, vintage hotel that drips with charm. Lobby, hallways, pool area, even the exercise room are over-the-top ornate decor with roses everywhere. Our room came complete with daily fresh fruit, a rose at turn down service, free internet and in-room fridge. The staff is excellent and very helpful. This hotel prides itself on saying "yes," and making customers hap... Read more
from Canada
Submitted on 16-07-2016
We just spent three days as a quick couples getaway in Niagara on the Lake. We choose the Prince of Wales because it was central to all we wanted to do. It was perfect. Had high tea, with Grace as our server, and it was delicious --full of oodles of goodies to eat. Wonderful breakfasts. Quiet room. Great service.The only things we didn't like were the smell of chlorine in the lobby and the poor water pressure in our bathroom sink. Loved all the white tablecloths, decorative roses and persona... Read more
from Gettysburg, Pennsylvania
Submitted on 17-07-2016
The staff, environment, and food are all outstanding! The staff were friendly and took pride of the facility. They were happy to show us around. We had the best burger of all times! Go there and travel back in time to experience grandeur.
from Sao Paulo, SP
Submitted on 17-07-2016
We had kid paddled on the lake and decided to stop for a bite at this charming old style hotel. The deserts are amazing and the cheese plate tasty. Don't forget to try the Chardonnay local wine. Great flavor. First time at tried the Canadian wine.
from Dallas, Texas
Submitted on 17-07-2016
Excellent restaurant and the perfect spot for lunch. Quality food and menu options with a wonderful view out on the covered patio. Ask to sit in Natalle's section for extraordinary service, recommendations and just the right amount of attention with consideration. You might even recognize her famous doppelganger. Will be back next time in Niagra-on-the-Lake.
from Port Saint Lucie, Florida
Submitted on 19-07-2016
We highly recommend this hotel. It is located right on the main street close to all the shops and restaurants. It is a historical hotel. And decorated beautifully. The staff was very courteous, friendly and helpful. We had reserved a room with 2 double beds and when we arrived we were told they didn't have that type of room available so they had upgraded us to a suite with a separate living room w/ fireplace and a roman tub in the bathroom. What a nice surprise! The room was very nice. The town ... Read more
Submitted on 20-07-2016
We LOVE the price of Whales. The hotel is so old world that you feel as if you've stepped into a different century. It's richness is evident in the decor and the beautiful architecture. Luxurious fabric and furniture are evident everywhere within the hotel. The staff are extremely professional and treat you like an important guest. They are super friendly and respectful at the same time. The three restaurants offer different choices depending on your mood. Our favourite is the pub because of th... Read more
from Burlington, Canada
Submitted on 21-07-2016
We visit the NOTL area many times a year, more so during the summer months. We have stayed at all of the Vintage Hotels over the years, and twice at the Prince of Wales the past year. We have enjoyed dinner and brunches many times throughout the past year. This past Saturday we had a late lunch in the bar area, and were served by Travis. He was very attentive and helpful during our meal. Food was good, but not great. The one thing we have noticed overall is that the quality of the hotel an... Read more
from Burlington, Canada
Submitted on 21-07-2016
My husband and I planned a weekend get away. Everything was great from the rooms to the service to our spa experience. Was our first time visiting and will defiantly return. Recommend to anyone looking for a weekend get away.. Make sure to check out the spa very relaxing and romantic.
from Waterloo, Canada
Submitted on 22-07-2016
I highly recommend this hotel! It's a fantastic location and the facilities are great. The staff is very customer focused and went out of their way to make the stay comfortable and fun. I'll definitely stay again!
from Tonawanda, New York
Submitted on 23-07-2016
Just checked in, very easy, valet parking. Clean rooms with nice touches, turn down service. Delivered yellow rose to room, with complimentary oranges, bottle water and coffee. Going to try the hotel restaurant, but is in heart of Niagara on the Lake and many great places to try.
from Victor, New York
Submitted on 24-07-2016
We went to Niagara-On-the-Lake for a mid week getaway a few summers ago. I had always wanted to stay here and my husband surprised me! It is considered one of "The Vintage Hotels" group, very boutique and upscale. I thoroughly enjoyed every minute of our stay and all that we did that week. Our room was spacious and luxurious, and the staff was wonderful. We explored each day, walking for exercise all through the green lush area near the water on the many hiking or biking paths which also lead to... Read more
Submitted on 25-07-2016
We stayed here in late April during non peak season so the hotel was less busy and rates were cheaper. Beautiful vintage hotel well kept and clean. Has a fitness room and beautiful indoor pool with hot tub which we got to enjoy all to ourselves. Staff was extremely courteous and helpful with anything we needed. Niagara on the Lake is a beautiful town with great shops and restaurants all within easy walking distance from the hotel. Room was very spacious and the bed was very comfortable. H... Read more
Submitted on 26-07-2016
I had the honour of being taken for a meal by our Canadian distributor Remington Medical in Canada. The food was superb as with the overall look of this quaint hotel. The decor and architecture is something which takes your breath away as soon as you step into the place. Its situated on the quaintest street I have ever seen.
from Chicago, Illinois
Submitted on 26-07-2016
Our family stayed at this hotel for one night. The purpose was to be at walking distance from all the quaint shops and explore town. The hotel location is really convenient and has good parking. The room was beautiful and very comfortable. The attention we received from staff members was very good too. I have to say that I was a little bit disappointed with the selection of the morning buffet. The food quality was good but I was expecting something better.
from Toronto, Canada
Submitted on 26-07-2016
The Prince of Wales weekend was wonderful. My brother, myself and our spouses took my Mother here for her 80th Birthday weekend. We went the see "Engaged" at the Shaw festival on the Friday night. Quite funny, but a bit repetitive. The Prince of Wales hotel is very well maintained and the staff go out of their way to make you feel welcome. Rooms are very comfortable, as well as, the beds. The rooms are traditional decor, but all is spotless. Air conditioning noise in our rooms was the only c... Read more
from Texas
Submitted on 26-07-2016
We stayed at The Prince of Wales the first weekend in June and had a fabulous time! We were celebrating our 50th anniversary. Our room was on the 3rd (top) floor of the main hotel with a gorgeous view of the park across the street! Our room was lovely, very authentic Victorian! Roses are everywhere in the hotel. And each evening they deliver a beautiful long stem rose at turn down. Gregg is a bellman/valet at the hotel and is your first point of contact upon arrival. He has a beautiful smile a... Read more
from Grantham, United Kingdom
Submitted on 28-07-2016
We stayed here on our wedding day. On arrival we were looked after by Hazel who made our day with an early check in so I could get into my wedding dress and a wonderful upgrade to a suite that was unexpected and great.she made sure everything ran smoothly including moving cars from the entrance so the horse and carriage could pick us up on time. On our arrival after the wedding our afternoon tea was served by friendly and professional staff as was our drinks and dinner later. The suite was large... Read more
Submitted on 29-07-2016
We have stayed here a few times and have loved it every time. The hotel is so sweet and charming you can't help but feel comfortable. We have stayed here with and without breakfast packages and either way it was delightful. Having a leisurely breakfast in their restaurant sun room with the paper they provide every morning is the perfect way to start the day and if you have time to try their afternoon tea, I strongly recommend it. It is a charming experience and extremely delicious. The hotel has... Read more
from Port Huron, Michigan
Submitted on 29-07-2016
A friend and I stayed at Prince of Wales hotel this past week. We were in one of the "out" bldgs. and loved it. Each room was different and lovely. The air conditioning was strong enough to keep room cool on a very hot day. The hotel is in a perfect spot to walk downtown or attend the theatre. Staff was very attentive and helpful. I had a couple of treatments in the spa which was nice. The next trip I would stay at the Prince but do spa treatments at the updated Pillar and Post.
from York, United Kingdom
Submitted on 30-07-2016
I was so looking forward to staying here.It was to be the highlight of our trip.Sadly I was put off at check in.The staff were lovely,but we were not offered anyone to take our bags to the room.Also,we were not in the main hotel,but an annex,which meant we had to carry our bags up 2 lots of stairs,which was a great struggle.On entering the building where our room was,the carpet was filthy,and the whole annex looked as though it hadn't had a Hoover for weeks.We also even struggled to find bar and... Read more
from Kalamazoo, Michigan
Submitted on 30-07-2016
Loved sitting on the patio for lunch at this restaurant ! Great place to people watch and enjoy the beautiful flowers that are planted all over this lovely town. We tried the sangria...yum! Decided on the fish and chips and it didn't disappoint! Delicious! Great service too!
from San Jose, Costa Rica
Submitted on 31-07-2016
The hotel is beautiful & worth going for 'afternoon tea' even if you don't stay there.The rooms are beautifully decorated & the beds so comfortable you won't want to get out of it ! We didn't use the restaurant, but ate out in one of the many restaurants nearby.
from Toronto, Canada
Submitted on 03-08-2016
My husband won a "Staycation" to one of the "Vintages Hotels" in Niagara-on-the-Lake. We chose Prince of Wales as it is located right downtown. We were close to everything, Theatres, shopping and the lake. The hotel was stunning beautiful and large bouquets of roses everywhere. Outside, was gorgeous with beautiful healthy flowers everywhere. Our room was beautiful, the bed was so comfy, with high end linens. The bathroom was huge with a large soaking tub, a roomy stand up shower with lots of w... Read more
from Ajax, Canada
Submitted on 03-08-2016
Great central location in the heart of the town. Room was in the annex part of the hotel and was tastefully decorated. Cannot beat the tranquility and the old hotel charm. Lots of parking out back. Very friendly staff. Definitely will return
from Ottawa, Canada
Submitted on 03-08-2016
Stunning flowers greet you curbside and continue into the lobby. Our group was greeted by friendly staff, assistance with restaurant ideas, and overall a good stay. Only point we noted, and very minor, the hallways were extremely cold with the AC maximized. Rooms, however, were comfortable, so no problem overall.
Submitted on 03-08-2016
Just north of "one of the seven wonders" lies a beautiful retreat from the maddening crowds. This hotel offered beauty, cleanliness, a warm atmosphere, and a very friendly staff. We ate dinner elsewhere but our breakfast was great. The pub makes a "mean" Bloody Mary; even at 11:00 am. The Reception lounge is classy. We'll be back.
Submitted on 04-08-2016
This hotel is located right on the main strip in Niagara-on-the-Lake. Near to shopping, restaurants, wineries, orchards, parks and more. The hotel itself is somewhat of a well cared for antique as guests cannot help but feel transported back in time as they walk the halls or take the old fashioned elevator. Ecellent staff and amenities. Rooms are beautiful and well kept.
from Arlington, Virginia
Submitted on 07-08-2016
Niagara-on-the-Lake is lovely and we enjoyed everything about our visit --including going to one of the Shaw Festival shows. What we didn't enjoy was booking a birthday splurge room at the Prince of Wales Hotel. We booked a Deluxe King Summer Lovin' package and got a written confirmation that we'd get a Deluxe King, with a fireplace and balcony. Did we get what had been confirmed? No and then the front desk staff tried to tell us that a "patio" was really a "balcony". Ridiculous! We arrived ear... Read more
from Courtice, Canada
Submitted on 09-08-2016
We stayed at this fabulous facility as a short get-away, and it could not have been better. The food was great, and the service (by the front desk, lounge and dining room personnel, and maid service) were top notch. It is decorated in 'vintage' period, not modern glass and chrome. This made it comfortable and inviting, not sterile as modern can sometimes be. Cleanliness and presentation of room and lobby was great. Planning to return again.
from Amherst, New York
Submitted on 09-08-2016
The Prince of Wales is a historic structure with great charm, excellent service, and a wonderful location. We have stayed there many times and will undoubtedly stay there again. It is a special place and makes a trip to Niagara-on-the-Lake perfect. The hotel is in the center of town, which makes it very convenient for shopping, walking around the scenic area, and going to the Shaw Festival plays.
from Jacksonville, Florida
Submitted on 10-08-2016
Fantastic location and staff. I am amazed at how distinctive this hotel is. The rooms have a spacious feel to them and a uniqueness that is rare to find. I can not say enough good about the friendliness of the staff and the efficiency of check in.
from Auburn, New York
Submitted on 10-08-2016
As usual when we visit Niagara on the Lake, the Prince of Wales hotel is centrally located with dramatically appointed rooms and a staff that is pleasant and well geared to help visiting guests. It is always a grand pleasure to visit the area, the Shaw Festival, and the local wineries and staying at the Prince of Wales is to be included in such.
Submitted on 11-08-2016
We didn't have the pleasure of staying. Just a quick pass through. Hotel has been renovated to a very high standard with an old world feel. Loved the look of it and will be back in future. Has a very interesting history
from Kirtland, Ohio
Submitted on 12-08-2016
We had a lovely time staying here for two nights. Our room was spacious and comfortable. The bathroom was enormous. A couple of strange things we noticed: our room phone would not work. It just made clicking noises and never went to a dial tone. As we were traveling from the US this was annoying because my cell phone was turned off (no international plan for a quick trip across the border). We also noticed that there was never anyone sitting at the concierge desk. The front desk staff was usual... Read more
Submitted on 13-08-2016
I went for High Tea, for my first time. Thinking I could get away with avoiding tea, which I have always disliked, I confided in my servers Samantha and Gracie. They were like angels, reassuring me how much i would love a tea they would help me select. It turned out they were fabulous at guiding this 'scared 'coffee drinker to enjoy his first pot of tea. Samantha was very professional yet fun, knowledgeable, and patient. She helped me pick a tea and choose the right menu selections. Grace was ... Read more
from Harwood Ontario
Submitted on 14-08-2016
Stayed here for three days for a business meeting and it was lovely. The meeting rooms were good and the food service fantastic. Supports like cables, overhead projector etc are pricey though so bring your own. Overall great business meeting experience. My room was beautiful with a king size bed and sitting room area. Very clean and quiet. Each day they leave a fresh rose on your pillow and had some fresh fruit too. Felt like a very luxurious stay and it's right downtown so easy walking to resta... Read more
Submitted on 14-08-2016
Beautiful vintage hotel at Niagara on the lake. Services was excellent ! Highly recommend to friends visiting the area. Staff highly professional welcoming. Best for honeymooners See them online under vintage hotel CA. Sally Reynolds
from Toronto, Canada
Submitted on 15-08-2016
This is not a cheap hotel at $450/night but they haven't figured out yet how to live up to the price. We pull up to the hotel and right in front are 2 signs that say valet parking. We pull in and can't find anyone. No valet. So we go into the hotel and they say "drive the car to the next corner and turn right. Ummm that's not valet parking. The lobby staff are confused and nobody seems to know what to do. Finally someone tells us to give them the keys. (we hoped we would get the car back). The... Read more
from Toronto, Canada
Submitted on 05-09-2016
My husband and I recent spent an amazing week in the Prince of Wales Hotel on our mini-moon! The hotel surprised us with a bottle of sparkling in our room to congratulate us on our wedding! We had a great time in the Churchill Lounge with Wayne who suggested the Black and Tonic for my husband and the Preach Cosmopolitan for me! We enjoyed a delicious lunch there as well. (Tip: after 4 pm you can enjoy the sirloin burger for just $5 with the purchase of a drink!) - you're welcome! We enjoyed ... Read more
from Rochester, New York
Submitted on 06-09-2016
Lovely location but we had problems. Getting to the room with our bell hop was not smooth. I had to hold doors for him several times, so the door would not slam his luggage cart. My brand new Tumi bag fell on the pavement. Not cool. Later in the evening I want to call the front desk and the one phone in the room was not working. Our room had a super loud air conditioner...making it tough to get to sleep. The next morning I discovered our refrigerator was not working and my homemade green smo... Read more
from Cleveland, Ohio
Submitted on 07-09-2016
The Prince of Wales is in the center of Niagara-on-the-Lake within walking distance of most restaurants and theaters and shuttle access to wineries. The interior decor is nothing short of stunning with seious attention to period detail. The staff is attentive and ehlpful when available, but there were times when no one was behind the desk and the telephone at the frnot desk was ringing of hte hook. The main problem was an air conditioner so loud that we finally had to turn it off. An open wind... Read more
from Mississauga, Canada
Submitted on 08-09-2016
Spent a day at the Secret Garden spa. Excellent place when you need some time to unwind. I had the most glorious 80 minute massage. In between our spa services we ordered some food which was super late to arrive. The spa was nice enough to reschedule our facials so that we had time to eat and didn't need to rush. It was great customer service and greatly appreciated. And the pizza and brie tray were totally worth it.
from Toronto, Canada
Submitted on 08-09-2016
I went on a business trip/conference and we stayed at The Prince of Wales, Niagara on the lake and it was by far a great hotel. Ive been to Niagara Falls alot of times with my boyfriend and kids, family, and only been to Niagara on the lake a couple of times. However this time I actually had the chance to really have the feel of staying there. First off the staff at POW was very at tentative and very helpful. They definitely made our stay there an enjoyable one. The hotel is about 150yrs ... Read more
Submitted on 12-09-2016
And the Prince of Wales Inn meets the criteria of indulgence wonderfully. Just walking up to the building, one immediately knows that exceptional service will be provided. The staff are friendly and knowledgeable--from the history of royal ascension to how the walls' surface was created....and also about touristy things. The inn is perfectly situated to comfortably stroll to the theatres (this is Shaw country after all) and to Lake Ontario. Each room is meticulously decorated...a bowl of fresh f... Read more
from Orono, Canada
Submitted on 13-09-2016
We celebrated our parents 60th Anniversary with you and from the moment we started checking in, we were made to feel special. They knew which event we were there for and person checking us in ..insisted on being there to greet our parents to welcome and congratulate them...wonderful touch. They felt very very Special!
from Columbia, South Carolina
Submitted on 13-09-2016
My husband and I visited Niagara on the Lake and stayed at the Prince of Wales and were very pleased. It is a centrally located hotel and very comfortable. A lovely breakfast was included in our rate. We would stay again.
from London, Canada
Submitted on 13-09-2016
Met with Lorraine who gave a wonderful tour of the facilities within the lovely Prince of Wales hotel. Looked at various guest rooms and toured the wedding venue for service and the dinner cocktail reception Wonderful customer service!!!
from Assens, Denmark
Submitted on 19-09-2016
We just sat down for a cold drink outside on the patio. Here you Can watch all the other tourists walk by. Friendly waitress. Had to use the washroom, and I recommend all ladies to go. They have beautiful toilets and sinks. All decorated with flowers.
from Rockford, Illinois
Submitted on 22-09-2016
We didn't stay here but had dinner. It was busy because it was $5.00 burger night, which was delicious. Was ignored but server when we first walked in and had to ask about being seated. Loved the décor and atmosphere tho!!
from Toronto, Canada
Submitted on 23-09-2016
Best place to stay at Niagra-on-the-lake. Staff was very kind and courteous. This is my second time staying there. The food and service at Escabèche was fast and delicious. This time we had a blacony, which was great to have. My husband and I enjoyed drinking wine and people watching on it. I am sure I will be staying there soon in the future.
from Hamilton, Canada
Submitted on 23-09-2016
The Hospitality at the Vintage Prince of Wales Hotel in Niagara on the lake was outstanding! From check in breakfast, cheese tray sparkling wine and the rose on the pillow. Great to see that hospitality. Loved the lamp in our room
from Rochester, New York
Submitted on 25-09-2016
The hotel is one on the Vintage hotels in the area. The room was a small suite style which was fantastic. We ended up eating at the restaurant for dinner which was really good as well. Shrimp and pork belly , roasted chicken and a nice bottle of niagara riesling. Both dishes were well prepared and well portioned. We had the desert selection for two for a finish, which was great. The restaurant will definitely be on my short list for our next visit.
from Boston, Massachusetts
Submitted on 26-09-2016
I had lunch at this hotel with friends from Spain and Canada and USA. It was very classy, food delicious, scenery surreal, then we got a horse and buggy ride right outside and got to see the town by a well informed driver. Vintage Hotel, great decor.
Submitted on 28-09-2016
Great place to eat and drink. We went into the lounge for a 5 pm cocktail and found it hard to leave as the staff was friendly and fun. They had great conversation and recommendations for restaurants for supper as well. We ordered an appetizer and we were definitely not disappointed. Fantastic food and the people around the bar seemed to agree. The place has class without being stuffy and I would love to go again.
from canvey island
Submitted on 30-09-2016
I visted Niagra on the lake for just one night, had been before and seen this hotel. It is in the middle of town, large child friendly park over the road, lake front is les than 10 minute walk away. The high street is on your doorstep, restaurants etc are just outside. The hotel is very efficient, plenty of parking adjacent. the atmosphere is relaxed and calm. the spar just reopened on the day we stayed so did not get to use that. The rooms was comfortable. We walked out and used local venues fo... Read more
from Ohio
Submitted on 07-10-2016
A group of 6 of us stayed there 3 days. This is a wonderful property. Elegant, and rooms were exquisite. The location was PERFECT as it is centrally located to many downtown shops, restaurants, and activities. Within walking distance of Fort George and The Shaw Theatre. Staff was 100% attentive to our needs and genuinely friendly. It's a pricey hotel, but it is worth it if you can afford to stay there. I can't think of a single suggestion on how to improve this property!
from Toronto, Canada
Submitted on 11-10-2016
I'll start with the positives, because I really did have a wonderful stay at the Prince of Wales. I booked a one night stay in a Deluxe King Room through, and when I got there, they upgraded us to a Premium King Room. The staff at the front desk were very friendly and helpful when checking in, and recommended restaurants for us. The room, which was located in the separate Studio building, was beautiful and spacious - the fireplace had a on/off switch, the bed was comfortable, and the... Read more
from Dundalk, Canada
Submitted on 11-10-2016
Make sure you book directly through the hotel so you can request where you would like your room to be located. My preference is the third or second floor facing the park. I booked 10 months in advance but was told they don't allot the rooms until the night before you check in. So someone that walks in off the street can get the same quality of room as you who has pre booked. I arrived early and was greeted warmly by the valet and given a couple of maps of the town to pour over, which I did whi... Read more
from Ridgeway, Canada
Submitted on 12-10-2016
High Tea has been a twice yearly indulgence for quite a while now. What could be better than sitting in the sun room enjoying excellent tea and scones still warm from the oven with clotted cream? On this most recent visit my friend and I were treated like royalty. Our server was very careful to make sure that we enjoyed our experience and explained all of the different types of tea. The tea service included a three tiered cake stand filled with sandwiches, quiche, pastries and of course, a wa... Read more
from Mississauga, Canada
Submitted on 12-10-2016
The hotel was great, rooms nicely appointed. Staff all courteous and professional. Massage at the Secret Garden Spa with Autumn was the best massage I've ever had. Escabeche Restaurant was divine. Our server, Wayne, was the utmost professional. All--in-all, a fabulous getaway. The winery passes were a nice touch.
from Kitchener, Canada
Submitted on 17-10-2016
We stayed for one night at this beautiful hotel . The room was very clean , smelled fresh and had white linens and house coats . The location was perfect , lots of places to walk , nice shops and restaurants and close to the lake. We are at the restaurant in the hotel and loved the menu that had many courses and the wines to correspond . Valerie was our server and she was so friendly and very knowledgable. We enjoyed the wine trolley tour and all the wine tasting . Handy that the trolley left... Read more
from Sainte Agathe des Monts, Canada
Submitted on 18-10-2016
We stayed over night in this hotel...the room was very well decorated...lots of nice staff...and the shopping nearby is very eclectic... We took the caliche ride outside the door, and it was interesting and very well done...We ate at the pub side and it was good, the specialty was fish and chips...we had tea in the tea room...the food was great as was the service...but we sat out in the atrium and the décor there was somewhat disappointing, considering the inside's plush drawing room. The peopl... Read more
from toronto
Submitted on 18-10-2016
We recently hosted our daughter's wedding reception at the Prince of Wales Hotel. We decided to stay at the hotel for a couple of days so that we would be there if something came up. We booked a Premium King room with a fireplace. This gave us a lovely sitting room in addition to the bedroom and ensuite bath. The sitting room was separated from the bedroom with a set of french doors. Everything was clean and ready for us on check in. The staff assisted us in unloading the various wedding b... Read more
Submitted on 18-10-2016
i was travelling with my elderly mother who uses a walker. The room, 178, was perfect for us as it had close access to the main street. The shuttle service is outstanding. We used it every day for dining and the theater. The drivers were courteous and professional. This added a lot to my enjoyment of the trip. We also very enjoyed the Mad Hatter Tea at the hotel. Gorgeous pool. Outstanding service. Just lovely.
from Plano, TX
Submitted on 18-10-2016
This hotel gives attention to detail and is exceptional in every way. It is expensive but worth every penny. Stay here at least once in your life. Chocolate and a rose left on the bed every night. The breakfast buffet is nothing to write home about so you may want to find somewhere else to have breakfast but the comfort of the room was amazing.