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Quality Inn & Suites

Buffalo, NY, US (BUF)

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Based on 337 reviews
Room & Rates

Standard Room, 1 King Bed, Jetted Tub

1 king bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace

1 king bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Queen Beds, Accessible

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, Fireplace

Standard Room, Fireplace

2 king beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Jacuzzi Room

1 king bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Efficiency, 1 Queen Bed, Non Smoking

1 queen bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 2 Queen Beds, Non Smoking

Executive Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

1 king bed
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, Non Smoking

Suite, Non Smoking

2 king beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Quality Inn & Suites
5234 Ferry Street, Niagara Falls, ON Canada L2G1R5

Rooms
Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features include complimentary wireless Internet access and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Quality Inn & Suites.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 15 per night
  • Crib (infant bed) fee: CAD 10 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 337 reviews
from toronto
Submitted on 16-04-2016
Location is good/ price is good/ and room is good. Remember when you pay your bill do not pay the "Destination Tax" it is a voluntarily tax which you can refuse its not a lot but it his a hidden tax which you do not have to pay and which you should not have to pay....
from Woodstock, Canada
Submitted on 21-04-2016
The staff were very friendly and the location is wonderful to walk on clifton hill. The continental breakfast is very good, constantly being replenished. Towels located at the pool are very convenient. My only negative thing to say is paying for parking while you stay at the hotel is a rip off...where do they expect you to park? They know you have to park so its an extra buck in their pocket. I understand if its locked or secured parking but it isn't. Park at your own risk.
from Toronto, Canada
Submitted on 25-04-2016
My kids and sister and I decided to spend a night in Niagara since we were going to 1 of the water indoor parks and found the quality Inn the place was well kept and clean and the receptionist was just as great and accommodating I was really happy with my stay and would recommend even for family or couples or single we were offered complimentary breakfast which was good the breakfast room was a bit on the smaller side but there was food for every taste which was good overall would I stay here ag... Read more
from London, Canada
Submitted on 03-05-2016
We visited this hotel on a Saturday night using wag Jag. We were not expecting much to begin with, but were greeted with a pleasant front desk staff and then a much larger room than expected room. Pool area is top-notch! Special Thanks to Alycia & Lyndsey
from Stratford, Canada
Submitted on 09-05-2016
I have read several reviews and was a little afraid of what I would find once we arrived, I booked through Hotwire. Check- in was quick and easy and the front desk was excellent and very friendly all weekend. I did ask for a room in the main hotel as previous reviews had said to do so and they had no issue giving this to us. Our room was two King sized beds with a fireplace. The room was clean, beds and pillows were comfy. The bathroom was updated with a shower only. The continental breakfas... Read more
from Ontario, Canada
Submitted on 07-06-2016
Check-in was friendly, fast and efficient. Parking was good. The room was fine. The pool and whirlpool were relaxing after a busy day. It was the next morning when we tried to go to the hot buffet breakfast that we discovered the problem. The room with the food and toasters was small unventilated and packed with parents trying to prepare enough food for their families in a preparation area that could reasonably accommodate 3 people at a time. For anyone who is claustrophobic it was a no go. My w... Read more
from Arlington
Submitted on 07-06-2016
Visited last summer; knew nothing about Niagara Falls, trusted brand name. When we arrived, we were issued a room across the parking lot on the second floor. The room was pretty beat up, had loose wires hanging out of the air conditioner, torn carpet, etc. and the locks were loose on the door. Went back to the front desk and asked if there was something else available. The clerk was really sweet, trying to be helpful. Unfortunately, she gave me keys to a room already occupied by someone else, s... Read more
from Oshawa, Canada
Submitted on 08-06-2016
The location was great. Walking distance to just about anything by the falls. But away from the busy and noise of the tourist area. We had a suite it is the out building. Feel it had been halfway renovated, our room had new carpet and fresh look to the bathroom. But wallpaper was lifting at edges a bit. And a skylight had a leak in the hallway. Another down was that the ice machine on our floor was out of order as well at the main lobby one. So with no ice and no fridge in the room made if har... Read more
from Hamilton, Canada
Submitted on 08-06-2016
If I could give this place 2.5 I would. Three is too high, two is too low. The location is decent. It's a short walk to all the attractions, easy to find and you're close to pretty much everything you could need. The front desk staff are very friendly. Things you may not know: There are two buildings. One is like a low budget strip motel, the other like a low budget hotel. Parking is $15, and if you don't get a decent spot you're parking way at the back in a dark area. This place has paper th... Read more
from Flanagan
Submitted on 17-06-2016
We stayed through a Groupon special and I think we were given the worst possible room in the entire hotel. No fridge as stated in the ad. Tried to hit us up for parking at $15/day on top of the bill. The hot tub was under repair while we were there. Asked Maintenence to fix our lamp( there was only one other one in the room so it was very dark) after the second day of waiting my husband fixed it after I about ripped my toe off on the bathroom door jam because I could not see anything. The sink w... Read more
from Newfoundland and Labrador, Canada
Submitted on 20-06-2016
Myself along with my sister and brother in law stayed for the first weekend in June, we booked a few months prior and got a great price. We were told our room was going to be on the opposite side of the main building but when we arrived we were located on the third floor of the main building so no arguments from us. Our room was large and bathroom was great as well. We had no view out of our window as it was just the next building but we didn't travel to the Falls to look our window so we did... Read more
from Cambridge
Submitted on 23-06-2016
Spur of the moment drive up (5hrs) to surprise my fiancé with seeing the falls and Canada. The location of the hotel to the falls and amenities was perfect. Walking distance to everything (we even walked to Canada!) the concierge that day was so helpful and told us to go get situated in the room and come find him and he would give us suggestions of what to do! there ended up being fireworks that night and he suggested to go view from the rainbow bridge and it was incredible! The hotel was clean... Read more
from Montreal, Canada
Submitted on 25-06-2016
Walking distance everywhere. Clean, not expensive, good selection breakfast included. Would recommend to others. The only inconvenience is lack of fridge in the room. We paid 68 CAD per room taxes included.
from SoCal
Submitted on 26-06-2016
From the parking lot forward there was just a dirty, badly kept feeling about this place. The parking lot was full of trash, the public floors unmopped or vacuumed. I almost cried but it was nighttime and we were stuck. ( The next day it looked better, I must say.) It was a large room, clean beds, clean bathroom, but that's about it. There was a horrible smell, like urine, coming from the air conditioner. Very strong so we couldn't use it. We tried it again the next day but it was worse... Read more
from Chicago, Illinois
Submitted on 27-06-2016
Parking was a bit tight but we got one of the last spots when we arrived. The location is a convenient walk to everything. Room was clean and surprisingly quiet. Our room was on the first floor and I was worried we'd be bothered by outside noises. Good soundproofing for the outside and neighbor noises. Beds were comfortable but pillows were a bit too soft for my taste. Breakfast was satisfactory. Certainly enough to keep us going for a good part of the day. WiFi signal wasn't very good.
from
Submitted on 04-07-2016
My family and I travel a lot and this by far was one of our worst experiences at a hotel. Our first two nights the hotel put us in a motel across the lot, this is called there "courtyard". It appears they bought a motel that went out of business and "renovated" them. The street noise and people coming in and out of there rooms is so loud we only got a few hours of sleep. Our AC broke the 2nd night and we asked to be moved into the hotel building and were told it was full. We made up our mind... Read more
from
Submitted on 05-07-2016
We stayed at this hotel last week. I was hesitant at first reading reviews, but we had no issues while we were there. Quiet floor, clean room and everything working, comfortable beds, average breakfast included and good staff. Within walking distance of both sides of the falls (we walked from one side to the other). Its nothing fancy, but if your looking for a nice affordable place, be sure to check this one out. L
from Reeders, Pennsylvania
Submitted on 06-07-2016
Clean room, king size bed, Jacuzzi included... nice size bathroom, but the shower is small. Front desk personnel are quite attentive and always have a smile, no matter what time of day or night you stop by. Just for that, they get two-thumbs up!
from Dover, Delaware
Submitted on 07-07-2016
The location is within easy walking distance to the falls, although there is a parking lot for pay even nearer. The room was an average size, quite clean and neat. However, we had to request a fridge, which lacked a freezer compartment and there was no microwave, due we were told to Canadian fire regulations that required fire extinguishers in every room. Staff members on the desk, particularly Leslie and Tristan were unbelievably helpful with all our requests and needs. To everyone they were c... Read more
from
Submitted on 13-07-2016
Booked well in advanced, we were able to get a good rate during peak of vacation time. Located close to Clifton Hill and the Falls. 5 minutes walk to everything. Tons to do and lots of Restaurants close by. Hotel was clean and quiet. Was a bit warm in the indoor pool area. And parking was 15$ per day extra.
from
Submitted on 15-07-2016
You get what you pay for but this hotel is in a pretty good location with lots of restaurants and shops outside your door. The falls aren't super close but definitely walkable. The part we stayed in used to be a motel and although its nothing fancy we were happy with our accomodations. The kids enjoyed the pool area which had a hot tub and a sauna. Breakfast was decent with scrambled eggs, sausages, cereal, toast, yogurt, and a waffle station. The breakfast area was extremely cramped though, ... Read more
from Chilliwack, Canada
Submitted on 17-07-2016
If you want a cheap place to stay this is the perfect location. Very old and beat up. Parking not secured is 15.00 a day (not sure what you are paying for when it's not secured) Guest service staff was nice and helpful. Free breakfast was good but room where the food was is not air conditioned and if there are large families in there you don't get to eat cause there isn't enough food for everyone.
from New Brunswick
Submitted on 17-07-2016
We had the queen suite (2 bedrooms with a common area). This room is in dire need of renovations. 1 of the bedrooms has an bad odor, the common area is small, no fan in the bathroom, carpet is old an dingy. Breakfast room is way too small. We had to eat in the boardroom as all tables were full. Pool is ok. My sister had a room with 2 queen beds and that one was in better shape than mine. All hotel staff we dealt with were awesome!! Check-in was quick, staff was knowledgeable and very h... Read more
from Trumbull
Submitted on 20-07-2016
Waited a long time to have the room vacuumed. The room received a quick job. Garbage in the hallway and the room and entire facility was tired and needed to be repaired. Found another room at Ho Jo's down the street. Asked to cancel the room and the front desk said no problem. Contacted Groupon to go through the proper channels for the refund and The Quality Inn denied the refund. Ended up being an expensive nights sleep. Ho Jo's was great! I would avoid this Quality Inn at all cost!!
from Melbourne, Australia
Submitted on 20-07-2016
We arrived here at 12pm after travelling 48 hours from Australia and having our first hotel cancelled on us. We were early and asked if there was any chance of getting into our room a little earlier as we had been travelling for such a long time. The said they would try and to come back in an hour. We we came back it was still not ready. We waited and waited and kept checking, each time we checked the staff were a little ruder. The room was not ready until 3pm. After checking in we found t... Read more
from
Submitted on 25-07-2016
The only 2 positive things I have to say about this hotel is that all staff were very friendly and accommodating and the location was awesome. Other than that, yikes! The hotel desperately needs renovations. New linens would also make a huge difference. Carpets were stained everywhere. Our smoke detector was barely hanging on the wall. some of the ceiling tiles were missing in the hallway. Our bathtub leaked and it felt as though it was about to come crashing down on the lower level. It j... Read more
from Cleveland, Ohio
Submitted on 07-08-2016
Doors to suites don't close easily - ensure you pull the closed tightly. Staff is friendly & nice. WiFi is horrible - you can't stay connect & if you do it is S L O W! Pool, small. Air conditioning is good gets very cold, loved that. Ice machine slow & ran out of ice fast. Bath tub is not made for tall people & is a weird shape, be carful not to fall. Paper towels holder always drops rolls on the floor. It worked for what we needed but could be better. Have stayed at worst. It's just Eh!
from Kingston, ON
Submitted on 09-08-2016
Security sucks- we were given a key to an occupied room. We were given a room that was not as promised. The floor was filthy. Curly black hair found on the toilet seat of the clean "suite" we were upgraded too. The bed was hard as a rock. Seriously....I am large chested and couldn't sleep on my tummy due to how hard it was. The cot they gave us was more comfy. Something like 13 fuzzy tv channels....and this is in the hotel portion of the hotel. They opened the pool....we found out later ... Read more
from Toronto, Canada
Submitted on 10-08-2016
The shower stall was so small I had to go outside the shower to turn around.The T,V, was blurred and snowy. No Sports channels and very pro U, S channels. This is common in Niagara Falls Hotels, No fridge, stained ceiling, old cabinetry and soiled carpets. The bed was comfortable. The breakfast nook was exactly that. Not enough counter space. Food- take it or leave it. Staff Ok! Not what a family would expect out of a hotel, Oh Yes! Parking is $ 15.00 extra and they want a $ 50,00 deposit for ro... Read more
from Cleveland, Ohio
Submitted on 10-08-2016
This outdated hotel has minimal amenities and uncomfortable beds. I booked it based on a Groupon opportunity. I would not stay there again. After paying upfront the Groupon costs, I was not made aware of the additional approx $20 per night parking fee.
from Bowmanville, Canada
Submitted on 11-08-2016
The room was in need of renovating. Soap from the previous people was still on the sink and the garbage had not been emptied. The king bed was comfortable as were the pillows but the bedspread had a questionable stain on it. The room was tired looking and is in need of renovating. Perhaps because we got a deal on Groupon we were put in the old section of the hotel. Would not stay there again..
from Hamilton, Canada
Submitted on 15-08-2016
advertise a price but don't tell you that it could be in American $$. We were quoted a price but when we got the credit card statement it was in American dollars. I think that is pretty sneaky to get a few extra dollars from Canadians. We live in Hamilton and stayed in Quality Inn in Niagara Falls Ontario
from Toronto, Canada
Submitted on 16-08-2016
- The room is very old and is in need of a renovation - There are practically no outlets for us to charge our electronics. We had to unplug the television and lamps for us to do so. - The wifi is terrible; it disconnects very often and is very slow. - The tea/coffee maker is also very dirty. - It was very difficult to close/open the door.
from Napier, New Zealand
Submitted on 16-08-2016
We arrived at 3am - phoned to advise we would be late. Put car park permit on car inside window as requested. A day latter we were accosted by a senior staff member as our permit had expired. She indicated they had no record of the car and it was about to towed. This had nothing to do with us - they checked us in and they issued the permit. How embarrassing being spoken to in this manner in the car park area. It really left a bad taste. And the sorry still made it feel like our fault. When we tr... Read more
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