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Hyatt Regency Montreal

Montreal, QC, Canada (YUL)

Hotel + Flight from
Based on 2084 reviews
Room & Rates
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Hyatt Regency Montreal
1255 Jeanne-Mance, Montreal, QC Canada H5B1E5

Make yourself at home in one of the 605 air-conditioned rooms featuring refrigerators and plasma televisions. Your room comes with a pillowtop bed. Digital programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), babysitting/childcare, and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and an Internet point. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and parking (subject to charges) is available onsite.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

The Hyatt Regency Montreal offers an indoor pool bordered by a large cedar-decked lounge area. The adjacent workout area offers fitness machines, free weights, and a sauna, as well as massage treatments by appointment.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

The preferred airport for Hyatt Regency Montreal is Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) - 15.4 km / 9.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 12.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 19 per night
  • Valet parking fee: CAD 30 per day
  • Pet fee: CAD 35 per room, per stay (maximum CAD 20 per stay)
  • Cleaning deposit: CAD 75 per stay
  • Rollaway bed fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 2084 reviews
from Canada
Submitted on 03-06-2016
This hotel didn't meet expectations for the brand or class. Rooms seemed dirty with old bathtubs and old caulking. They missed the mark on the small things that mean a lot to women business travellers such shower caps in rooms and decent hairdryer instead o the one stuck on the wall. There was also no bottled water in the rooms, another pet peeve of mine. Common spaces were fine, conveniently located on top of shopping mall. There are nicer places to stay in this city for the same price.
from Osoyoos, Canada
Submitted on 03-06-2016
VERY disappointing. The room was naff and the view didn't exist. On the 4th night water began coursing along an old leak and dripping onto a soon saturated carpet in a water torture tapping rythm while the hairdressers there for conference giggled, screamed, puked & rode the elevators like a rented mule all night. Breakfast bar was shameful by Hyatt standards - food was cold, eggs were poured from a carton and there were TATER TOTS in the buffet with a hefty jug of ketchup plunked beside them! ... Read more
from Connecticut
Submitted on 04-06-2016
The a hotel is perfectly located in Downtown, walking distance from all major attractions. Friendly, clean, great view from the 10th floor, very quiet room. It is slightly outdated, can use some bathroom update. Regency Club has expresso coffee and tea at any time, great afternoon meals and night deserts. Overall a very positive experience
from Long Island, New York
Submitted on 06-06-2016
Rooms are in desperate need of repair and renovation. The bathroom was literally falling apart. The tub was separating from the wall, where green mold was seen beside the chipped paint. The bedding was old. The whole feel of the room was not what I expect from a Hyatt, which I frequent often. Only stayed one night as a stopover on my way to Old Quebec from Long island, NY. The location was the only good thing about this property.
from Chicago, United States
Submitted on 08-06-2016
nice hotel, decent service, beautiful swimming pool, big room, kind and helpful staff, but had a really bad experience eating dinner at the hotel restaurant/barâ?¦ Would stay there again, but eat elsewhereâ?¦
Submitted on 27-06-2016
If you go with the right mindset, you'll have the most interesting conversations given your ability to approach people, it may have been a fluke, who knows. A mix of old Québec immigrants hybrids, Americans, quebecers, educated and well spoken in general at the bar. I was there on Québec national holiday pre-party, June 23rd. one of the waitresses, gave me amazing service, I'm a whisky mami, had a great blend of refined liquor, and a killer pasta, gentlemen at the bar and ladies at the bar... Read more
from Washington, DC
Submitted on 29-06-2016
This is your classic downtown hotel with very impressive common areas, a great location, but the rooms are starting to wear just a bit. It's still a very nice hotel and I would recommend it, just know you'll notice the hotel has been around a bit when you are in your room. The location is within easy walking distance of just about anything you'd want to see in the heart of Montreal, and that makes it a great place to stay.
from Allentown, Pennsylvania
Submitted on 05-07-2016
We arrived in Montreal for the Jazz Festival on Wednesday, June 29th. Our rooms were ready, clean, and spacious. Easy check-in, parking and bell service. The Hotel is walking distance to many of the sites, ports and Jazz venues. We have a 'special needs' young woman with us and the hotel personnel were very accommodating and considerate.I must thank Naomi, the hostess at breakfast, who was always friendly and helpful with securing our table of 7. Our consigliere, Ivan, was extremely knowledg... Read more
from Santiago
Submitted on 05-07-2016
This Hyatt Regency is rather impersonal as it has a busy railway station feel, with hordes of people coming and going all the time. The reception and bar area are very dark and the décor gives one the feeling of being in a nightclub. There are, however, a few areas that are brighter and a small outdoor terrace area, which I am sure would be pleasant in good weather. The rooms are comfortable, but average and décor is a little tired. The best thing about staying here is it's wonderful location ... Read more
from Regina, Canada
Submitted on 06-07-2016
The place needs a facelift ( not a major one) Mostly bathroom, shower heads and taps. Check in is crazily busy. The location is sensational and is worth the minor inconveniences. Especially for any major festivals (eg. Jazz Festival) you are in the center of the action
Submitted on 06-07-2016
It is the only hotel that has a huge terrace overlooking the festival grounds of the Montreal Jazz festival and yet their bar was not open until late afternoon. There was very little shaded areas. Sad, as with a little investment the place could be packed and making a lot of money!!! Very disappointed!!
from Dundee, United Kingdom
Submitted on 10-07-2016
Stayed here only 1 night but a great central hotel. Really nice pool area but we did not have time to use. Arrive 1st July Canada Day Lots going on in street out with hotel. Not noisy though in rooms Hotel was very busy but staff very helpful
from Cornish
Submitted on 10-07-2016
Perfect location and beautiful hotel. Did not reserve with hotel but used Expedia. We saved $100!!! Valet parking over $30 but having the option on weekends of using public parking for $11 for the weekend. An excellent option if you are planning to park it and not go in and out. We were fortunate to have adjoining rooms within not often enough available. The concierge was very helpful in aiding us with both bus tour and dinner reservations. Umbrella's available for loan with the rain.
from Boston, Massachusetts
Submitted on 11-07-2016
while a bit pricey hotel does have a great location and even better staff especially Peter and Marlene; the attitude and service are just great given how busy they were during the jazz festival.....will be going there again next year
from Vancouver, Canada
Submitted on 12-07-2016
I have mixed feelings about this hotel. We stayed here for 2 days, and was impressed at the location of the hotel. this is a great hotel to stay at if you are checking out the Jazz fest, and I have to say that in general we found the staff to be very nice. The rooms were a decent size as well... those are the good things. There were a few major negatives about this hotel - firstly, the condition of the hotel is deteriorating. Check out reviews from the other travelers as well, and you will noti... Read more
from Winterthur, Switzerland
Submitted on 12-07-2016
We stayed in this hotel at the beginning and the end of our trip in Canada and where surprised of the central location just in the middle of lots of activities at the time. Rooms are spacious and clean, staff is friendly although the infrastructure is not quite top modern. We enjoyed the inside pool. The bar on the terrace has a great view over the street and the Place des Arts.
from Calgary, Canada
Submitted on 13-07-2016
The hotel is connected to Complexe Desjardins (a mall) and is very convenient for shopping and food. It is just across from Place des Arts, so it really has the best location if you go to see a show/concert or for the festival (I was here during the Montreal jazz festival and the big scene was literally in front of the hotel). The receptionist gave room with the best view for the festival: 924 (has connecting door with 926, so it is great if you travel with kids). Best view of the festival in... Read more
from Atlanta, Georgia
Submitted on 13-07-2016
Great location of this hyatt. Efficient checkin-out. However, I have been many times in this hotel before; didn't got the impression they were aware.. Friendly staff. Refurbished breakfast , bar diner area. However rooms have the brown look and feel of the seventies. Small bathroom. Not anymore at par in 2016.
from Ny
Submitted on 19-07-2016
We used Hyatt points to get two free nights in Montreal, about a four hour drive from our home near Saratoga Springs, NY. The hotel was in very good shape and a short walk to several nice restaurants, Chinatown, and the Museum des Beaux Arts. Ivan at the concierge was most helpful in suggesting places to dine, and he also got the reservations. We drove but parked the car for two days (at C$21 per day). You probably should also. There is no place to park your car if you drive it to a restaurant. ... Read more
from Ann Arbor, Michigan
Submitted on 19-07-2016
Hotel was packed due to convention and Jazz Fest (which kept us up every night). Elevators were slow. Room was tiny and in need of upkeep. Wallpaper was torn, big crack in bathroom sink, toilet ran all night, cobwebs in the drapes.
from Chicago, Illinois
Submitted on 20-07-2016
I had the best 5 nights in Montreal! I stayed at the Hyatt Regency Montreal and was very pleased with the service, the breakfast assortment, the staff and the convenience of the location. The Hyatt Montreal is located (in walking distance) of museums, old town, Chinatown, the waterfront, historical churches, and even local festivals and train system. I ate SO well and loved the pulse of the city. It kinda feels like Venice Beach meets The Village, sprinkled with urban Chicago. It was a very ... Read more
from Toronto, Canada
Submitted on 21-07-2016
Stayed here with 8 friends they were extremely accommodating gave us 3 rooms side by side and changed something that was an error in our booking and accommodated our needs. We also had a shower that wasn't working which was fixed right away. Great stay and excellent location Merci
Submitted on 25-07-2016
This hotel is quite advantageous when taking in a festival or other event in the area of the Place Des Arts. Everything happens directly in front of the hotel, on St. Catherine St. The hotel sits on top of an underground mall with a wide choice of food options as well as direct access to the Metro and Chinatown. A nice swimming pool as well.
Submitted on 26-07-2016
My boyfriend and I travelled here 4 days the hotel location was great however the staff was nice until we noticed our iPad we brought with us was stolen from our room. When we reported the issue they promised to get back to us and told us we were being impatient .. Only because we had a flight an hour after we had this issue. To end it off we will not be coming back to the Hyatt, and do not recommended bringing any valuables chances are you will not have them by the end of your stay!!!
from New York
Submitted on 26-07-2016
Very well located in front of Place des Arts, the main cultural section in downtown Montreal and withing the heart of city and next to a very busy, attractive food and clothing mall called Complexe Desjardins. Some rooms are very small and hotel lobby/rooms are a bit more difficult to reach however inner decoration and the great large terrasse make easily up for it !
Submitted on 28-07-2016
location, location, location! Right outside the hotel is summer stage, many outdoor free show, and food. swimming pool is great view, room is nice, bed very comfortable and clean, love self parking to avoid the wait to get car, 24 hour is 21CAD, I parked for 3 full days 43CAD. 10 mins walk to old Montreal center. My kid love this hotel, we will back next summer.
from Bethesda, Maryland
Submitted on 30-07-2016
We absolutely loved this hotel, the location was fantastic and it was perfect for the jazz fest, looking right down onto the stage. The entry to the hotel is a little awkward (you have to take an elevator to the lobby) but the public areas are fantastic. The hotel is walking distance to old town and Mont Royal, you can't ask for a better locale!
from Minneapolis, Minnesota
Submitted on 02-08-2016
I was attending a conference at the Hyatt. The Good * I received a Diamond member upgrade to an executive suite * The level of food and beverage in the Regency Club Lounge was very good 3 of the days and really poor 1 of the days. The Bad * Check in - evening for Diamond members - took more than 20 minutes * The room was tired and dated * The bed was old and uncomfortable * The service at the breakfast buffet area was really bad 2 days and really good 1 day. It wasn't a matter of how bu... Read more
from North Vancouver, Canada
Submitted on 02-08-2016
This hotel is casual yet I was not disappointed. The staff were all excellent. Well, except the concierge who is a bit burnt out. But in general I would recommend this hotel to most people...except kids. It is more of an adult oriented facility for business professionals and conference attendees I think. I don't like kids these days and it is better for them to go to one of those "family oriented" places that are truly geared for entertaining kids. Many parents these days have zero control... Read more
Submitted on 03-08-2016
The wife and I booked a family vacation to catch the tail end of the International Jazz Festival. We were recreating the first trip we ever took together as well as celebrating our 5 year anniversary. We took the little one and in-laws with is. The hotel itself lives up to its reputation. We have absolutely no complaints about the hotel, the room, amenities etc. We were principally interested in the Hyatt because of its location. From our hotel room window, we could see, and sometime passively p... Read more
from Quebec
Submitted on 10-08-2016
Courteous staff, clean lobby, clean rooms. Great location, conveniently near to the Palais des Congrès and shopping center. Staff were always very nice and helpful. Enjoyed my stay, will probably come again next year.
from Toronto, Canada
Submitted on 10-08-2016
I had a wonderful stay at the Hyatt Regency, and would most definitely recommend it to anyone who asked. It was a bit on the expensive side, but I have no complaints about the trip. The staff was polite and patient, the room was clean and presentable, and the facility was well kept.
from Whitby, Canada
Submitted on 06-09-2016
Need renovation. Rooms are outdated and dark. There were several issues with the elevator service. The hotel is overpriced for the quality of the rooms. The only thing this hotel has going for it self is the location.
from Toronto, Canada
Submitted on 07-09-2016
We stayed at this hotel as our friends were hosting there wedding there. I should start by saying that the wedding venue was beautiful and the location of the hotel was great. BUT: The room was not as clean as expected (hair on the bathroom floor at time of check-in). I was disappointed to see that there was a night table and lamp on only one side of the king sized bed. I like to have my own lamp and somewhere to put some things next to the bed. Check out was a disaster - we waited for 15 m... Read more
from Thunder Bay, Canada
Submitted on 09-09-2016
Loved the location of the hotel. The rooms were great and comfy beds. They had a modern bar with an outside patio. You could walk out the door and walk down Catherine street where there were many shopping options! We also walked to downtown from the hotel which had the best restaurant's and the waterfront area had endless things to do. It was Formula 1 weekend so it was crazy busy everywhere.They had a huge concert across the street so you didn't have to go far for entertainment.
from New York City, New York
Submitted on 09-09-2016
Check-in was quick and easy, although as a Platinum member I did have to go back down to front desk to request complimentary water bottles. I expected them to be in the room. The cold fruit-infused water in the lobby was a nice touch though, especially during the hot summer days we were in town. The standard room (2 beds) were fine - a bit small for a couple sleeping in one bed - slightly outdated but does have plenty of power outlets and a few USB ports. The ports are not powerful enough to ... Read more
from Oradell, United States
Submitted on 09-09-2016
We were in Montreal for four days. We visited family and friends. In between, we swam at the hotel and had a delicious breakfast daily. Super location. Across the street from Museum of Contemporary Art. Walking distance to the Old City and Port.
from New York City, New York
Submitted on 10-09-2016
I absolutely love staying here! The location is fantastic in downtown Montreal, close to all the action. Rooms are spacious with views as far as Mount Royal. There is complimentary wifi, which is a nice perk for international travelers. For Regency Club members, there is a nice lounge that serves snacks and beverages throughout the day as well as complimentary breakfast, which is pretty good for a hotel. This is the first place I would recommend staying for anyone visiting Montreal. I can't wait... Read more
from Toronto, Canada
Submitted on 11-09-2016
The rooms are a little dark, but the location more than makes up For it. You can walk most places and the staff at the front desk is very helpful. The pool area is nice and the massage therapist is amazing.
from Boston, Massachusetts
Submitted on 12-09-2016
Great weekend at the centrally located hotel. The staff was wonderful. We were there for a birthday and they got us a complimentary cake. Very caring staff. We enjoyed being there & will definitely be back.
from Jamaica
Submitted on 12-09-2016
I attended the ACPA Conference in March of this year. It was my first visit to Canada. I was booked to stay at the Hyatt Regency Hotel but ended up staying with some kind friends whom I had met for the very first time when I got to Tredeau International. I loved the city of Montreal because I absolutely love the French language. The conference was good, the people were warm, the place was cold but all in all it was an awesome. I did pass by the Hyatt Regency to cancel my reservation and it ... Read more
from ma
Submitted on 12-09-2016
Our second time staying at the Hyatt Regency, Montreal and it was excellent yet once again. We booked 5 rooms and each one of us was highly pleased and satisfied with the room, the cleanliness, the wonderful breakfast and the courteous and caring staff. From Ms. Azeena Jiwan to Mr. Kevin Wong the follow up and the thorough attention to detail was impeccable. Centrally located with access to everything, you couldn't ask for more. Highly recommend this property and will most definitely stay here a... Read more
from Chicago, Illinois
Submitted on 13-09-2016
It was clean and comfortable. I don't like the late checkin. They also turned off the cooling condenser on the AC so I sweated through the night. Because of the late checkin I did not have a chance to check out the room in advance; when I arrived I was exhausted. The buffet was ok but the eggs were runny. I would investigate alternatives bc I have to return for business.
from East Midlands
Submitted on 15-09-2016
A centrally located hotel if wanting to do tourism in Montreal. Close to the Place des Festivals, but the show when we visited closed about 11, so didn't disturb us. Confused when arrived by taxi to take lift to floor 6, but then went up again to room on floor 3. Maybe the reception staff should explain this. The corridors could do with sprucing up. Our room was fine, plenty of space and well equipped. However, a light in the shower would have been useful as the shower curtains were thick. The h... Read more
from London
Submitted on 15-09-2016
Good centrally located hotel in downtown Montreal. Has all the amenities a business or leisure traveller might need, like a gym and a pool. Built on top of a shopping centre with a variety of restaurants and bars, so handy in the winter too
from Springfield, Vermont
Submitted on 16-09-2016
We took our five kids here, for their first every stay in Canada! The chinese restaurant is inside the hotel, with koi fish ponds. Its really neat, and the kids just loved the food and the ambiance. The rooms were clean, nice, and the staff were very friendly.
from Boston, Massachusetts
Submitted on 16-09-2016
The entire stay was unbelievable the room was perfect, Check - in was quick. The crib that we asked for was already in the room although the front desk says it will be there in 15mn, loved the shower and the water pressure. The kids loved it my 3yrs old daughter want us to live there. The location was fabulous The kids play in water fountains across the street , everything is walking distance My only regret is we only used the pool the last day of our stay, my daughter loved it, very clean ... Read more
from Florida
Submitted on 19-09-2016
Parking was a little challenging and had to take an escalator just to check-in but the rooms were nice and had a huge bar area. Decent location but we needed to drive for food and site seeing. Visited in January 2015.
from Gatineau, Canada
Submitted on 19-09-2016
I was working on the Global Fund Summit and this hotel was walking distance from all the venues I had to set-up and where my colleagues were staying. Rooms are nice and the staff was very pleasant and helpful.
Submitted on 24-09-2016
- The hotel lobby and lounge is very nice and modern. - The hotel room was very run down and beat up. The ceiling was coming down, see picture, and the bathtub was so little and rusted and gross I didn't take a shower. I went to another hotel the next day bc I was so grossed out. - I paid extra for club access and it was the worst club I have ever been to. They had mediocre cheese and bread. The wine and beer was not complimentary! Which is crazy to me bc every other lounge has had one or ... Read more
from Charlottesville, Virginia
Submitted on 24-09-2016
My stay was just ok! The rooms were small, the elevators were slow, There were a lot nicer hotels that were close, and were around the same price. It was really nice to have the mall so close. The employes were very friendly,and helpful. Would I stay again? No,not for that price.
from McHenry, United States
Submitted on 24-09-2016
This Hotel is overall very nice!!! Clean, comfortable, great view from our room. Plenty of amenities, Bar, Wine bar, Breakfast, Pool, Attentive staff. All the things that you expect from a Hyatt. There are some hic ups, although none are really deal breakers. The rooms need updating in a decorating sense the water pressure is great water is hot room was clean the AC was fine the bed and bedding were excellent. I would stay again If you want knock your socks off 5 star this is not it! t A solid... Read more