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Hilton Garden Inn Toronto Airport

Toronto, ON, Canada (YYZ)

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Based on 831 reviews
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Hilton Garden Inn Toronto Airport
3311 Caroga Drive, Mississauga, ON Canada L4V 1A3

Welcome to the new Hilton Garden Inn Toronto Airport hotel. Our Mississauga hotel is located just minutes from Toronto's Pearson International Airport (YYZ), major corporate offices, and Toronto Airport's largest convention centres. Restaurants, Shopping and Major Attractions are just a short drive from the Hilton Garden Inn Toronto Airport. Whether you are travelling for business or leisure, the Hilton Garden Inn Toronto Airport will exceed your expectations.The Hilton Garden Inn Toronto Airport not only has our guest's comfort and convenience in mind, but the sustainability of our environment as well. Our hotel has been built Green From The Ground UP! The hotel has applied for LEED® Certification as Canada's first new build hotel through Leadership in Energy and Environmental Design.Our product...Guests at the Hilton Garden Inn Toronto Airport are treated to stylized comfort in 224 spacious guestrooms including Standards, Junior and King Suites. Each guestroom is equipped with:* Exclusive Garden Inn Sleep System® adjustable beds* Herman Miller MIRRA® chair and ergonomic work stations* 32" HD LCD televisions* Complimentary wired and wireless high-speed Internet* In-room hospitality centre with refrigerator, microwave and coffee maker* Two telephones with voicemail and data portFor guests planning meetings and events, the Hilton Garden Inn Toronto Airport has 5,100 square feet of flexible meeting and banquet space, accommodating up to 300 guests. Our facilities include a magnificent ballroom, dedicated boardrooms, state-of-the-art audio/visual equipment and a complimentary business center. Our professional staff provide creative catering services and anticipate your needs to ensure the success of your business conference, training seminar, reception, or gala social event. Book your event now with our easy-to-use E-events reservation tool.Our services and amenities...The Hilton Garden Inn Toronto Airport has outstanding services and amenities, to meet and exceed the expectations of our guests, including:* Complimentary 24 hour Airport Shuttle* Plenty of indoor covered parking and outdoor parking* Great North American Grill® serving breakfast, lunch and dinner* Evening Room Service from 5:00 pm to 11:00 pm nightly* Pavilion Bar and Lounge* Pavilion Pantry® convenience mart available 24 hours daily* Complimentary 24-hour business centre with secure remote printing from your guestroom* Complimentary state-of-the-art Precor® fitness centre* Indoor swimming pool and whirlpool* Guest laundry facilityOur location...The Hilton Garden Inn is conveniently located in Mississauga, minutes from Toronto's Pearson International Airport (YYZ), and easily accessible from all major routes including Hwys 401, 427, 407, 409 and 403, the QEW and Gardner Express Way. Whether Business or leisure brings you to the hotel, we are close to the offices, services and attractions that will make your stay enjoyable. Please see our Local Guide for detailed information on the area.***** Everything. Right where you need it.®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 831 reviews
from Edinburgh, United Kingdom
Submitted on 19-05-2016
Visiting overnight whilst in Toronto - had dinner at with Cousins whilst at Hotel - excellent room and facilities good value hotel. Staff and Management very attentive, particularly the Barman in Lounge Zoral and the coloured lady at Reception, good free transport arrangements to Airport
from Ahmedabad, India
Submitted on 21-05-2016
If you have to plan a meeting nearby the airport this is your hotel. Good international restaurant, very comfortable rooms, kind staff ready for all your needs. And at no more than one hour and half from Niagara Falls. There is also a pull and very professional gym in case you need to fit your body.
from Calgary, Canada
Submitted on 22-05-2016
If you have to stay near the airport, this is a reasonable choice. Rooms are soundproof (against flight traffic), a decent size and nicely laid out. I would rate the rooms as far better than comparably priced hotels nearby. No gift shop is a negative - particularly when there are also no nearby stores for basic sundry items. Coffee Mate creamers in the rooms instead of cream is also a bit cheesy and inconvenient (especially as I don't like fake food). Staff were nice, professional and helpfu... Read more
from DeWitt, Michigan
Submitted on 25-05-2016
Good pre-flight hotel. Service was good, room was good sized and clean. Breakfast buffet had nice variety and really plenty of good to choose from. Easy ride to airport to drop off my son for his flight to Europe.
from San Antonio, United States
Submitted on 25-05-2016
Everything was just OK. My bed had a huge dip in the middle, and it was hard as a board. The breakfast was not included in our room rate, and we saw two people turned away from service even though the sign said they arrived within time limit. It was upsetting.
from Phoenix, Arizona
Submitted on 04-06-2016
Great, central location!! Service was excellent!! We were on a family trip and found accommodations were sufficient for our family. Hotel was clean. Mobile app works excellent!! Love being able to pick my room!!
from Toronto, Canada
Submitted on 05-06-2016
Our company has held a few business meetings at this location, size is great for our small groups , catering food and service are excellent, and parking very convenient. has become our first choice location to reserve for our meetings going forward.
from Toronto, Canada
Submitted on 06-06-2016
There was nothing I disliked but on the flip side nothing stood out as making me feel there was something different and unique. The shuttle bus to and from the airport runs on a schedule and if you miss one, there will likely be a thirty minute wait for the next; which happened upon arrival but it was warm so it was no issue. Check-in was swift and I was happy that there was a business centre that allowed printing. The room was clean, nice a spacious, floor to ceiling windows that offered lots... Read more
from Vancouver, Canada
Submitted on 06-06-2016
This Hilton is super close to the airport. Really nice rooms, nice bathroom, good beds, great pillows. Lots of plug ins for phones, laptops etc. Unfortunately no HBO as I found out yesterday when I sat down to watch Game of Thrones. Crappy Tv options. That was the only bad thing I can think of. No HBO.
from Collingwood
Submitted on 06-06-2016
From the front desk to the check-out, this hotel was an experience that I hope to have again! The friendly and professional manner of the wonderful person who welcomed me and gave me my room made me feel at home! The room was spacious, the bed left me wishing I could take it home because I slept so comfortably. Breakfast was excellent and coffee was plentiful. Would stay here again in a heartbeat and the cost of the stay was reasonable for the value!
from Ottawa, Canada
Submitted on 09-06-2016
Amenities: Didn't use fitness room or pool. Might have used pool (brought bathing suit) if it weren't for the fact that people walking in from the B1 level parking have a direct sight-line down into the pool, which didn't make me feel safe. Restaurant: Lovely buffet breakfast (fruits, yoghurts, oatmeal, waffle station, chef-made omelettes, a variety of breads/muffins, juices, coffee/tea service at the table). Didn't have lunch there. Supper's menu was OK. Great staff at breakfast; one supper wa... Read more
from HUntington Beach,CA, United States
Submitted on 10-06-2016
from the staff, rooms & food all was excellent. the staff was very attentive and pleasant. the rooms were clean and prepared. the restaurant & bar were excellent. the hotel met my needs as far as location and accessibility to my clients. also very close to the airport which made it easy when departing
from Ayr, Australia
Submitted on 18-06-2016
Great room, nice not to have a wet shower curtain in the bath. Staff very efficient, shuttle bus a bonus runs every half hour 5 past the hour / 25 to the hour 24 hours a day. Small shop in the lobby a thoughtful addition for travellers. Spacious and being on the 10 the floor, quiet.
from Sarnia
Submitted on 26-06-2016
the hotel was excellent, all facilities and parking stay for the next week helpful, and inviting. The rooms have all the conveniences that one needs for an overnight stay, the shuttle service to the airport on the half-hour is excellent. The pick up at the airport on our return was quick and on time, the driver pleasant. The Restaurant has deteriorated in value for dollar.
from Ada, Michigan
Submitted on 27-06-2016
Best Accomidations at best price at Toronto Airport happen to be at the hilton garden inn. Superior service, simple bus service to airport and train downtown, and a very alert staff. They found my left behind clothes in a drawer and they were nicely packaged and ready when i came back from downtown meeting.
Submitted on 27-06-2016
Came for just an overnight stay because of connecting flights from Europe to Caribbean. Even managed to squeeze in a visit to Niagara Falls. We had booked a room with Hilton Garden Inn and were not let down. The room was very clean and spacey. The bed was comfortable and we both slept like babies. The only downer was the really loud aircondition fan rattling about. We had to turn it off during the night, which meant the room got quite hot. The breakfast was good but the service didn't match. E... Read more
from Rockland, Canada
Submitted on 27-06-2016
Perfect stay to go downtown on the UP Express, using shuttles to get to the airport/train. Very affordable. Hotel helped me out by setting up flowers in the room I had delivered. Love Hilton, and this one doesnt let you down. Free wifi and parking.
from Windsor, Canada
Submitted on 27-06-2016
Clean and quiet hotel. The bartender in the bar area is outstanding - top notch personality and service! Rooms are comfortable. Not fancy, but nice and clean. I was on business and I would stay there again - very good price to quality ratio.
from Niagara Falls, Canada
Submitted on 02-07-2016
Great value for Toronto hotel close to all amenities and location of wedding on lakeshore location. Very helpful staff accommodating early check in when arriving from out of town. Clean room and linen
from Toronto, Canada
Submitted on 03-07-2016
Very convenient to the airport and major highways for access to Toronto & suburbs, although be aware there are 2 seasons in Toronto - Winter and Construction. Getting around by car can be a challenge if not from the big city and used to traffic. Great hotel though and stay were very efficient. Will definitely be back.
from Depew, New York
Submitted on 06-07-2016
Very nice hotel. Clean and updated. Only negative having to pay for parking while staying at hotel. Welcome to staying in Toronto. Breakfast was great. Made to order or choose from breakfast buffet. Would stay there again for sure.
from Toronto, Canada
Submitted on 06-07-2016
More than 50 guests came from 12 different countries came to attend wedding of my daughter. Airport shuttle service, efficient staff and facilities in the hotel were excellent. They all had amazing experience.
from Vancouver, Canada
Submitted on 08-07-2016
This hotel continues to be a good experience for the business traveller. Proximity to airport, resturants, major highways, and the occasional shopping malls make the location very efficient. Ideal for commuting vacationers and business individuals.
from Candiac, Canada
Submitted on 08-07-2016
Not sure why people rank this hotel so high? Standard room with 2 queen beds is very clean, beds and pillows are comfortables. However service is no more than average and there is certainly a lack of training to the staff. 1)We ordered a bottle of wine from room service. It took 30 minutes to come with the wrong bottle of wine.. The lady doing the room delivery was trying to convince me that the 2 wines were white and the same....She was not doing the difference between a Chardonay and a ... Read more
from Calgary, Canada
Submitted on 09-07-2016
After over 30 hours of travel to get back to Canada we checked into this hotel around 2AM. Exhausted and not in a good mood we just wanted to go to bed. Check in was alright, the shuttle from the airport was great and easy. The hotel was in a really good location, it was nice and clean and welcoming.Breakfast was really good. A quick walk away from a tim hortons in the morning as well, so that's a plus. After getting up to the room I realized I forgot to ask for extra pillows at check in, so I ... Read more
from Coquitlam
Submitted on 11-07-2016
We stayed at the Hilton Garden Inn Toronto Airport on two separate nights. Services were very courteous and checking in was fast. Hotel room was nice and bed was very comfortable. On top we got a great deal on room rate. Will definitely stay again in the future!
from Winnipeg, Canada
Submitted on 14-07-2016
I stay at this hotel often when traveling to Toronto for business and have never been disappointed. The hotel is clean, the rooms are always impeccably clean and the staff and there to ensure your stay is memorable. The rate is average for a hotel of this caliber. The restaurant menu is small but has good options and many healthy selections. I always look forward to my arrival at this consistently high caliber hotel. Keep up the great work and service!
from Mexico City, Mexico
Submitted on 15-07-2016
The hotel is really close to the airport, you have the option to take the shuttle to avoid the cab, the facilities are fine and they make some improvements in the rooms, the staff is really friendly and always want to help you
from Monterrey, Mexico
Submitted on 18-07-2016
Is a pretry new hotel. The rooms are big, new and clean. The bed is amazing, you can rest all day and all night. The hotel breakfast is good( not impress) but the custom omelett worth it. They have a shuttle to the airtport and from the airport. If you have a car they will charge you 15 usd for the parking lot.
Submitted on 19-07-2016
The hotel is very comfortable, clean, and well staffed. The breakfast buffet is plentiful and also well staffed. I found all the staff members I encountered to be pleasant and helpful. I would stay again the next time I am in the area.
from Winnipeg, Canada
Submitted on 20-07-2016
Highly recommend this hotel!! 5 minutes from the airport by taxi or you can grab the shuttle. Staff are super friendly, rooms are always very clean and fresh. Beds are very comfortable and are dial-a-comfort ones. I have been coming here since it opened in 2009 and it has felt like my own room since then.
from Scarborough
Submitted on 20-07-2016
Nice Hotel with everything you need. Nice big room with two tvs. The shower was nice and the bed was nice. Wish I had a view of the airplane lands. I found the parking to be confusing when leaving as I didn't know I had to pay at the gate not front desk.
from Guelph, Ontario, Canada
Submitted on 22-07-2016
I stayed at this hotel when I had an early morning flight. The location was great and the shuttle showed up on-time. (Runs 2x per hour.) Room was comfortable and clean. I had to leave my car in the parking lot past check-out time as family was picking it up for me after I flew out and this was no problem with the hotel.
from Kitchener, Canada
Submitted on 22-07-2016
Love staying at the Hilton Garden Inn at the Airport, Toronto. We stay there couple times a year and are very pleased about service, staff and ambience. Easy transport to the airport and downtown Toronto.
from Seattle, Washington
Submitted on 24-07-2016
Overall great stay. Excellent location, very clean rooms. Restaurant sufficient, good price for breakfast buffet, food ok. Ran out of essential items like syrup early. Parking easy and convenient. Thumbs up overall.
Submitted on 25-07-2016
Reception staff were friendly and allowed us to access our room prior to the stated check-in time - a godsend given that I've been to some hotels where they've made me wait around despite the room being ready! Also very helpful on advising us how to get to downtown Toronto as we were on a long layover. Rooms were nicely furnished, very clean. The view from the room was nice. Very comfy beds, too! I think the shuttles were twice an hour - the shuttle driver was pleasant, too. If I'm in the area a... Read more
from Boston, Massachusetts
Submitted on 25-07-2016
Pros Clean Airport shuttle Fairly New or recently remodeled Wi-Fi speed was decent Really nice views from the upper floors Cons Easy to get confused with the nearby Hilton Inn and Suites. Drain in shower had a slight odor Not much else
from Hong Kong, China
Submitted on 25-07-2016
Fast check in at midnight. Clean and spacious room. AC adequate. king sized bed enough for couples. Best is to have complementary water, slippers and bath gel. Overall nice stay otherwise. Good value for money. Will recommend to friends and stay again.
from Pointe Claire, Canada
Submitted on 29-07-2016
Was in Toronto for a business meeting and this hotel was recommended by other business associates. Very clean rooms. Very comfortable beds. Front desk service was great. Lots of nearby restaurants. I would stay here again.
from Welland
Submitted on 03-08-2016
Very good stay great rooms, great service! It was under construction for the lounge and restaurant which we would have made use of since there isn't very much around that is walk distance. overall good hotel for value paid.
from Toronto
Submitted on 09-08-2016
Excellent experience . Very easy shuttle access to and from airport. Will definitely use this hotel again. Too bad restaurant under renovation, but no inconvenience for me. Not enough time for exercise, but used the laundry facility.
from Columbus, United States
Submitted on 10-08-2016
They take their service seriously. Management and staff are the best. We stay in hotels about 220 days a year, this is alway a stay we look forward to. I suggest you try the restaurant, I have never been disappointed with service or the food.
Submitted on 10-08-2016
I have nothing bad to say about my stay at this hotel. Check-in was friendly and efficient. Room was clean and comfortable with all the typical amenities you would expect of this level of hotel. I had the hotel breakfast one morning, it was pretty good, but for the price next time I would just do the Canadian thing and go to Tim Horton's instead. I was concerned that being so close to the airport it might be noisy, but I did not notice it at all during my stay. I was also easy walking dista... Read more
Submitted on 13-08-2016
My boyfriend and I stayed here one night because our flight back to windsor wasn't until the next day. We arrived at the hotel just after midnight since our flight home from dominican was delayed, we had no issue checking in that late. The rooms were spotless, the bathroom was sparkling white. They even had neutrogena products in the bathroom which I thought was awesome. The only thing I didnt like was the bed was hard as a rock, my boyfriend liked it but I could barely move the next day haha bu... Read more
from London, Canada
Submitted on 29-08-2016
Clean Hotel despite renovations underway on the main floor; very comfortable beds. Microwave, Keurig Coffeemaker and mini-refrigerator were appreciated. Very quiet hotel. Close to airport and various convention/show venues.
from Vancouver, Canada
Submitted on 29-08-2016
The Hilton Garden Inn staff is very accommodating and friendly. They are very proud of the work that they do and consistently ask for feedback. I enjoy the familial atmosphere and always choose this location for my Toronto travel.
from Murfreesboro, TN
Submitted on 04-09-2016
Convenient location to airport, comfortable, clean, helpful staff, excellent quality breakfast, shuttle to airport runs every 30 minutes 24/7. Amenities were plentiful, selection of pillows available,.
from Montreal
Submitted on 04-09-2016
Been coming here for ten years enjoy the top service and the pool is used often. There is ample parking outside of the hotel and acces to major highways is excellent Elevators are frequent and are adequate
from Toronto, Canada
Submitted on 07-09-2016
excellent, clean with great accommodation, we had a good time there and beautiful building.The breakfast is nice and rooms are really beautiful. Staff was helpful, very friendly and professional. For us was the first time to staid there and we are really greatful with our choice
from Victoria, Canada
Submitted on 13-09-2016
We had a fantastic stay at this hotel. Upon arrival we were upgraded to a beautiful king room/suite. The room was amazingly clean, our food and service was excellent and our wake-up call delivered right on time. The free shuttle to/from the airport was an added bonus. We would stay here again.
from Irmo, SC
Submitted on 13-09-2016
I have actually stayed here a few times and generally the stays are ok - not exceptionally good, not bad. This time though was notably different...I struggled for quite a while on how to rate this...but after reading the word associated with 3 dots "average" it was clear this needed to be 2 stars. The staff were nice enough and it wasn't too crowded (I have been here when it was - what a mess). The issues started when I think I was upgraded to a suite type room that had clearly been smoked in ... Read more
from New Brunswick, Canada
Submitted on 14-09-2016
We spent one night here en route between the UK and Fredericton. There is a shuttle service between the airport and hotel. The wait after getting off the plane was quite long but the a.m. was punctual and runs every 1/2 hour. The hotel room was great. I found the restaurant expensive.
from Regina, Canada
Submitted on 14-09-2016
I checked into this hotel after midnight, following my arrival. My check in was good, but a slow computer made it less efficient. Shuttle The shuttle drivers were on time and were both courteous and professional, and the vehicles were clean. Hotel Staff The same person who checked me in also checked me out. He was also courteous and professional. He explained to me the Wi-Fi, as well the elevator security feature they added. I went for one drink at the bar when I arrived, and it was full of cus... Read more
Submitted on 13-09-2016
We stay here every time we fly out for holidays. Never have any problems. From checking in to taking the shuttle to the airport the staff are wonderful. We like that you can park your car at the hotel and not have to take it to a over flow lot. Looking forward to our next stay
from Vancouver, Canada
Submitted on 14-09-2016
The hotel was understaffed to deal with a hockey weekend with kids and family. Was on a trip with friends and the hotel ran out of food at the bar. The room was dirty with a large red stain on the rug. The bathroom was not cleaned. The TV did not work and the restaurant was under staffed and to small for the amount of people.
from NewBrunswick,Canada
Submitted on 18-09-2016
Stayed at HGI in transit. Conveniently located close to Pearson int.airport. Shuttle service very useful. The hotel had been recently renovated. Recommend for short stay.would stay again. Free internet service.
from Pickering, Canada
Submitted on 20-09-2016
this hotel has excellent customer service! the staff were very friendly and helpful. the staff made it very easy to check in and out. the maids always cleaned the room would help you out whenever needed.
from Beverley, United Kingdom
Submitted on 22-09-2016
We stayed at this hotel before our flight from Toronto back to the UK. Short courtesy bus ride to the hotel to the airport so very convenient. Rooms spacious and clean, small restaurant but good quality food. Recommend for staying before or after arrival in Toronto.
Submitted on 25-09-2016
I was there on business. The price is very comparable to other hotels in the area, but the other hotels don't have an awesome bartender working there like this hotel has. Keep up the good work Simon! Hopefully I'll be able to come back one day.
from Dudley, North Carolina
Submitted on 26-09-2016
Want to feel like you at home while away, then stay at this hotel. They treat you with most upright respect and help you with any issues or questions you may have. Your rooms are keep cleaned and spotless
from Connecticut
Submitted on 28-09-2016
I stayed here one night before an early morning flight. I had room 1115 which faced away from the airport and faced the city skyline. My room had a kIng bed and a small sofa along with a work desk. While it is an older hotel, it seems to have been recently updated. The room was comfortable. They have a restaurant in the lobby. The front desk was friendly.
from Winnipeg, Canada
Submitted on 28-09-2016
I would recommend anyone to this hotel, the service is great, the hotel is very clean, i had absolutely no problems with my stay. Room service was great, the food was great. The location, was great, i could easily get to my business meeting easily.
from Saint John, Canada
Submitted on 01-10-2016
Loved the breakfast here with fresh fruit eggs with bacon and sausage. There was a chef there as well to make you an omelette but I didn't need him with everything else so good there. The rooms were clean and the price was right. Breakfast was not ordered with the room so it was $13.99 extra but worth it. Buffet style so you can eat as much as you like.
from Henderson, Nevada
Submitted on 01-10-2016
Located close to Toronto Pearson Airport via a free shuttle, this hotel is great for transit passengers and offers day rooms. The shuttle is available from bay S5. Follow the signs to hotel shuttles. Shower stall a plus in the bathroom. Courteous staff.
from Kapuskasing, Canada
Submitted on 02-10-2016
Very comfortable, nice, modern we totally enjoyed our stay and we will return. Staff was nice and welcoming, the place is clean,bed are very comfy. Restaurant close by, near airport. You won't be disapointed.
from Banff National Park, Canada
Submitted on 03-10-2016
Arrived at hotel after long day of travels, very comfy room and bed, slept well, had a great meal in restaurant, flew out following day! I would recommend this hotel, very close to airport so made returning our rental car easy!
from Cypress, Texas
Submitted on 06-10-2016
First, I only had two of the hotel staff I was in contact with and both were fantastic! When I checked in (very early) the young lady at the desk found a room that was ready and then noticed that I was double booked. I'm not sure how that happened but she fixed it right then and I will not be charged for a no-show. She was also very friendly and welcoming! Later that night I went to bar for a glass of wine and the bartender was fabulous! Simon, he's the best! I also learned that the hotel had re... Read more
from Calgary, Canada
Submitted on 11-10-2016
I write this as an Hilton Honors Diamond member - Book a room here a it was close to the airport and the rate was cheaper than the Hilton around the corner. Shuttle service serves both Hilton hotels but it was slow. The room was fine, regular no upgrade, clean bathroom, wide hallways, comfy beds. Because of flights and teh game, we spent maybe six hours in the room. The executive lounge is nothing exciting and not what I am used too. I am staying here one more time later in the month but if I... Read more
from Fort Worth, Texas
Submitted on 11-10-2016
Super clean, comfortable rooms. Very friendly, knowledgable front desk personnel. The free shuttle to the airport runs every half hour 24 hours a day. The rooms are very quiet, so you can actually sleep.
from Queens, New York
Submitted on 12-10-2016
Had three rooms rented here for a family wedding. The staff is very accommodating and friendly. Got all our missing toiletries from the front desk. Abby at the front desk was outstanding. The free shuttle was great to go to the airport. There isn't much to eat in the area. The. best option is to walk 7 minutes to a Tim Horton. If you have a car then you can drive to wherever you need to go. The pool and hot tub as well as gym were all in good condition. Overall it gives great value for the busi... Read more
from Saskatoon, Canada
Submitted on 12-10-2016
Easy process to check in, clean, comfy bed.. can't ask for more. Always stay here on layovers between flights and the shuttle service to Pearson is fantastic (plus the driver is very knowledgable) I will continue to use the Hilton every time I go somewhere
from Mississauga, United States
Submitted on 16-10-2016
I travel for work and stay at a lot of hotels. This hotel is by far one of the best I have stayed in. The staff is attentive, the breakfasts are excellent, the rooms are so clean and comfortable. The restaurant offers a wide variety of choices and chefs are accommodating to special diets. I always feel safe and comfortable in this very clean hotel.
Submitted on 19-10-2016
I stayed here for 2 nights. They allowed me to check in early. My room was clean, comfortable and had the amenities I needed. The staff are friendly and helpful. The breakfast was ample and had all the variety needed. It is good for business travelers.
from Grand Bend, Canada
Submitted on 28-10-2016
Keurig Coffee maker in room with coffee was great in the morning. Pool was great for the kids. Mattresses badly need replacing. Other than that was a nice hotel. Great location to the international centre.
from Ottawa, Canada
Submitted on 29-10-2016
Have stayed at this hotel on numerous occasions and when in Toronto recently it was once again a go to hotel. The rooms are spacious clean and affordable. Staff are friendly and its location to the airport is very attractive. Will stay again when in the west end of Toronto.
from Kitchener, Canada
Submitted on 01-11-2016
Checked in at 7 pm as noted. Went to counter on the left. A woman was reading a piece of paper and barely glanced up . She then said to her male counterpart you check her in I am busy. wow ... the male then said name and id. No hello nothing to make you feel welcome . :( Anyways took my key cards and went to my room. Requested that I ot be put near the elevator or ice machine when I booked. Well, lmao, the ice machine was about 15 feet away and the elevator right behind me . HUM .. Shower had... Read more
from Toronto, Canada
Submitted on 02-11-2016
There was no delays when I arrived and the entire staff were very friendly and kind. They all know their job and take it seriously. I would stay here again and again. The environment was very conducive for relaxing. I love their breakfast and dinner. God bless
from Leduc, Canada
Submitted on 03-11-2016
Very close to the Pearson International Airport with 24 hour free shuttle service to the airport. Not sure if they pick up at the airport since we drove to this location. No need to really go out since this facility has a bar and a dining lounge. Rooms were nice, quiet and clean.
from Amsterdam, The Netherlands
Submitted on 05-11-2016
Hotel is not too big, atmosphere is comfortabel and you immediately feel you at home. Close to the AirPort with a direct connection into downtown via the trains. An eventing at the bar is great with a wonderful bartender Simon. Food at diner and life cooking in the morning is great. Top.
from Regina, Canada
Submitted on 06-11-2016
The service could have been a bit better, but generally this Hilton Garden Inn was what I have come to expect from a Hilton Garden Inn. It was really easy to access all parts of the GTA from this location.
Submitted on 06-11-2016
I must say what a wonderful experience in this hotel. Staff was so warm and welcoming. Room was amazing and comfortable. I will recommend this hotel and I will be returning for sure .Tks so much for a great weekend Hilton Garden Inn.
from toronto
Submitted on 07-11-2016
it's close to the airport and is a new building. The rooms AC unit is extremely annoying. Kept going on and off all night. There isn't much around the area, so you'll need a car. Parking is a bit of a scam. $15 for over night parking, I asked about street parking and they said no you can't. I paid, but later came to learn street parking is totally allowed. Just a cash grab.
from London, Canada
Submitted on 09-11-2016
This hotel is very nice, clean and convenient. Above all else the service is fantastic which is most important. Specifically Husam at the front desk is customer service oriented. He remembers you from previous visits and is ALWAYS doing everything he can to make the customer happy. Thanks for everything you guys have done. Great experience.
Submitted on 10-11-2016
Stayed here one night for my son's hockey tournament. Nice hotel, comfortable beds, clean, breakfast OK but not enough seating, had to huddle around a small table in the bar area with rolling chairs. Elevators a little slow, I think one was out of order. Also I split a room with another family and the front desk didn't know how to split bill on 2 different credit cards at checkout, not a huge deal but now I have to get cash or check from the family. Overall stay was fine, would stay again.
from Cambiago, Italy
Submitted on 11-11-2016
I stayed at the HGI on September 30th for a nightly layover at Toronto Airport. The hotel is near the airport and a shuttle (24h service) that serves also the nearby Hilton can be user for transportation to and from the airport and the hotel. The check in process was very swift as I have used Hilton's online checkin, I was given 2 bottles of water as a HHonors Diamond amenity and I could rapidly reach my room. The room itself was clean and confortable, with a fridge and a microwave that can be u... Read more
from Sudbury, Canada
Submitted on 14-11-2016
We booked and checked in Friday evening. Wonderful check in staff, friendly and personable. Our first room smelled like it had been smoked in. We were immediately given another room and complimentary breakfast for our inconvenience. Handled efficiently and professionally. Room was very clean, bed comfortable. Best price for the area. We will be back!
from Calgary, Alberta
Submitted on 16-11-2016
Stayed overnight before an early morning flight. Conveniently close to the airport and timely shuttles. Very clean and comfortable rooms. Particularly liked the pre-arrival room selection. Staff was friendly and helpful.
from vancouver,bc
Submitted on 16-11-2016
Very good Toronto airport location. Close, but just far enough off the flight path to be quiet. Free shuttle to and from airport where one can catch the fast train to downtown Toronto Union Station at $12 CAD pp for return trip under 7 hours. The hotel staff here was unfailingly polite, professional, and helpful. Laundry facilities for an extended stay. Gas station just around the corner. A 20 minute walk to a varying number of restaurants and then back to Simon in the lounge for a ni... Read more
from Edmonton, Canada
Submitted on 18-11-2016
I stayed here from Sunday Novembember 13th-15, and my room was filthy! The bed sheets had brown stains, the bathroom was disgusting and the phones in my room didn't work! In the bathroom, the mirror was dirty, found a blonde hair in my bathtub and the counter wasn't cleaned properly! NEVER STAYING HERE AGAIN!
from Nashville, Tennessee
Submitted on 19-11-2016
I am disappointed with the customer service of this hotel. To begin with, I made a mistake. Using the HH App, I booked two rooms for an associate and myself, however I booked them for Sunday evening and was not actually in town until Monday evening. Upon arrival my error was discovered, the hotel was booked but they referred us next door to the Hampton Inn where rooms were available. At that time, I asked the desk clerk if they would be kind enough to not charge me for the room, given it was an... Read more
from Port Elgin
Submitted on 24-11-2016
I am pleased to recommend this hotel. The staff are pleasant and efficient. Buffet breakfast was offered and enjoyed immensely. Great variety at the table. Dinner was also very enjoyable. The dining room is under construction, but the alternate location worked well.
from Brighton, United Kingdom
Submitted on 26-11-2016
Stayed here overnight. Great breakfast buffet but poor water pressure in the shower. If you take the free shuttle from the airport, be aware that it goes to both Hilton Hotels (that are close to the airport). Our driver did not announce which hotel we were at and as it was late at night, we were tired and jet lagged, we got off at the wrong one and had to wait another 30 minutes for the shuttle to loop around!
from Sylvan Lake, Canada
Submitted on 30-11-2016
Use to stay at Hampton right next door. Great staff Great breakfast available and evening dining. Good room rate. Free shuttle to airport Shower has starting issues of black mildew and toilet bowl up underneath black. This is cleaning staff issue. Reported to front desk manager. Will be back. Love hilton and best western
from Ottawa, Canada
Submitted on 30-11-2016
We arrived late on a layover and were greeted by friendly staff, and our check-in was quick and efficient. I'd stay here again. I've recommended this place to friends. I can't speak for everyone's experience but I've stayed in "supposedly" upscale hotels before and they weren't as good as this place.
from Dallas, Texas
Submitted on 30-11-2016
In general, I've always been happy with Hilton hotels. They're my go-to hotel for all business travel. This Hilton is minutes from the airport in Toronto and is super-convenient. Underground parking is nice for winter travel in this region.
from Montreal, Canada
Submitted on 01-12-2016
Very cordial staff recognizing repeat customer and choice of room, meals and friendly approach. I have stayed at this hotel many times before and is my number one choice every time I am in Toronto. It is home away from home to me Keep up the good work