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Hotel Metro

London, ON, Canada (XDQ)

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Based on 386 reviews
Room & Rates
Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View

2 double beds
Overlooking the courtyard

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

1 king bed
Overlooking the courtyard

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

1 queen bed
Overlooking the courtyard

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Loft Suite, 1 King Bed, City View or Courtyard View

Loft Suite, 1 King Bed, City View or Courtyard View

1 king bed
Overlooking the courtyard

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Hotel Metro
32 Covent Market Place, London, ON Canada N6A 1E8

Rooms
Make yourself at home in one of the 20 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour health club. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and express check-in. Planning an event in London? This hotel has facilities measuring 1000 square feet (93 square meters), including a meeting room.

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Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Late check-out fee: CAD 65.00
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Local Calls
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Room Service
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 386 reviews
from Toronto, Canada
Submitted on 30-04-2016
The room was very unique, large and clean! We had the king loft and enjoyed it very much. There's an attached restaurant/bar to the hotel where you could have dinner and drinks. Parking was a bit challenging, but worked out fine. The location is right downtown (close the Budweiser Gardens and many restaurants).
from Toronto
Submitted on 08-05-2016
This boutique hotel was well-appointed and provided excellent customer service. When we arrived, we did not receive the room we had booked. The front desk person went over and above to see that we received another room that fit our needs. We will definitely be back
from Stella, Canada
Submitted on 13-05-2016
Great place to stay in downtown London adjacent to the Market and Labatt Centre! The room was exceptionally clean and comfortable with cool and thoughtful design features. The Blue Duby restaurant is separate but accessible from the hotel with a great bar and lunch with superb service. Breakfast was not included and there are limited breakfast places available nearby on a Sunday morning. Reception staff were very busy on our arrival and a greeting while staff sorted paperwork in preparatio... Read more
from Belle River, Canada
Submitted on 15-05-2016
My favorite hotel in London! Friendly staff, loved the modern room, great location right downtown. Ultra modern décor, loved the reclaimed brick wall and dark colours. Parking was convenient in the garage across the street.
from
Submitted on 17-05-2016
Exposed brick and a modern twist on the boutique hotel theme. I took a waterfall shower and could have stayed in there for hours. Didnt get to try the tub that looked like it could have fit Andre The Giant and a friend, but maybe next time. The Lady that checked me in (Jamie) was super nice and recommended some great spots to visit during my stay. The room itself was immaculate. I hated to even undo the perfectly made bed, but you do what ya gotta do haha. Cant wait for another visit :)
from Ayrshire, United Kingdom
Submitted on 31-05-2016
Great location near Budweiser Gardens. Parking across the street underground, below Covent Garden Market. Large room 406, on the top floor. Great rainforest shower. Plenty of towels. Comfy big bed. Kuerig coffee maker. Staff were pleasant. Very modern boutique hotel and we enjoyed our stay. Downtown London has 'some' unsavoury characters hanging around especially King St but keep your head down and walk past, they didn't bother us but can imagine it might be a bit off-putting for some.
from Ontario
Submitted on 02-06-2016
very contemporary nice beautiful hotel great everything staff beds comfortable fridge in room big bathrooms lo ations the best parking fine a gem hidden on that street so nice will return like so nice
from Columbus, Ohio
Submitted on 03-06-2016
I stayed here a few years ago and returned because my first experience was great. And it was great this time too! This hotel is reasonably priced but is quiet and has a luxury feel. I love the spacious, clean room, with a desk and an easy chair, and plenty of outlets. There is a large dedicated shower, and plenty of counter space next to the sink. And they have thick white robes! There is a refrigerator with a freezer compartment, so I could keep food items which I had purchased at the Cov... Read more
from michigan
Submitted on 03-06-2016
Spent the night when we saw Carrie Underwood at the Gardens. In addition to being so very convenient, this is a lovely boutique hotel. Service was wonderful and the rooms clean and unique. Loved the Blu Duby restaurant next door as well. Covent Gardens Market is across the street, and a fun place to visit. Dinner, show and a wonderful room added up to a fabulous getaway! Will be on the lookout for more concerts so we can visit this hotel and restaurant again.
from
Submitted on 07-06-2016
The hotel is modern and very cool. It didn't feel like most hotels and had high ceilings. The one thing that was weird is we had a king room and it didn't have a window in it, just a door where the window would be. I knew when we booked but parking is under the market across the street and cost $15/ night.
from Vancouver, Canada
Submitted on 13-06-2016
A great little boutique hotel in the downtown of "currently restoring" London. Although the views are not spectacular, the rooms are great. Modern and funky. Very Kimpton in nature. Staff are spectacular. Definitely worth a return visit.
from Wallaceburg, Canada
Submitted on 19-06-2016
Some rooms do not look like the pictures I felt like I was in a gymnasium. Yes the room was large and had a nice shower and tub but that did not make up for the fact that there was no view!! And that's because there was no window! Instead there was a closed, locked door). We paid as much as everyone else in the hotel and when we asked the front desk why there wasn't a window we were told that there was nothing they could do, we just got unlucky because someone has to stay there. I have never an... Read more
from Aberdeen, United Kingdom
Submitted on 22-06-2016
Everything about this hotel is perfect. The staff are super friendly and helpful, great recommendations for food and travel nearby. The room was big, spacious, great facilities. Huge bath. Great big windows with plenty of light. Aveda products. Last night the staff brought up board games to our room. Little mini fridge in the room. Free phone calls to canada. Cannot recommend enough.
from Newmarket, Canada
Submitted on 27-06-2016
We stayed here for my best friends wedding weekend. I was impressed with the cute decor as we arrived in the lobby, and the fruit infused water station; the flavor changed each day. The hotel is right in the heart of London, we did not have to get into our car once the entire weekend. I like to describe the decor as urban and chic. Despite some of the drugged or homeless people that roam the streets in the area, the hotel was well secured and clean. One word of advice, get to the drug store befo... Read more
from Leonia, New Jersey
Submitted on 30-06-2016
We loved the décor, including the very elegant bathroom with a shower that is almost a room in itself. The room was huge, with very comfortable beds, very cool and quiet on a sticky summer day. The staff was friendly and helpful. Location is fun, with Covent Garden Market just across the street. If you go out the back door you are on bustling Dundas Avenue, so there's a lot to see and do.
from Toronto, Ontario
Submitted on 01-07-2016
We have stayed here before when visiting London, and I am so glad there is a boutique hotel now that offers a nice alternative. The decor is modern, fresh, lovely. The staff is friendly, approachable and accommodating. The onsite restaurant is pretty good as well. The location is ideal to walk downtown, hit some good restaurants, and a show at either concert hall. Will definitely stay again.
from Timmins, Canada
Submitted on 14-07-2016
I booked this small boutique hotel on the recommendation of a colleague and I was completely blown away. Getting into the parking can be a bit difficult if you don't know your way around due to the one way streets, but it's reasonable, safe and close by. The rooms are just gorgeous - comfortable and modern with a large soaker tub and a large shower with a rainfall head. The coffee, tea and water both in the lobby and in the rooms are free and there are a variety of flavours. The WiFi is also ... Read more
from
Submitted on 19-07-2016
I brought my husband here for his birthday and it was amazing! The room looked just like the picture! the staff was super nice and checking in was so simple! its in a great location as well! I would highly recommend!
from Governor's Harbour, Eleuthera
Submitted on 20-07-2016
Lovely room, gracious and helpful staff. When we are back in London we will definitely stay at the Metro. The room was modern, and very quiet. Bathrobes are a nice touch. Perfect for couples or business travel.
from Trinidad
Submitted on 21-07-2016
I love trying different hotels and I wanted to try something that was not a chain. I do not regret this . The only room was the loft which was very modern and a pretty decent size. This is a small hotel but has a lot of charm . the main entrance is not in a very desirable looking location but the back entrance is on the main street in downtown London close to all the restaurants. The service was very good , they may not have all the amenities but they are extremely pleasant to deal with. I would... Read more
from Ajax, Canada
Submitted on 22-07-2016
By far the best hotel I've been to as I travel all around for work. Hotel Metro accommodated me for approximately 2 months. Their customer service is beyond excellent, their prices are reasonable and they genuinely care about their clients. If in London highly recommend this hotel! Thank you very much for your hospitality.
from Chicago, Illinois
Submitted on 23-07-2016
This place blew us away. The room was bigger than we expected. So clean and beautiful. It looks brand new. The front desk staff was so kind and helpful. It was such a lovely stay. We literally only stayed there as a half way point in our drive and were really bummed to leave. We will likely be back to actually visit the town of London. And when we do, I guarantee we will be back at Hotel Metro.
from west palm beach
Submitted on 23-07-2016
Great value for the $. Right downtown London Canada. Beautiful bath tub right in the room so you can soak and watch TV at the same time. Large clean modern rooms. Friendly staff. Easy parking. Right down town next to quain shopping/ dining center and convention center.
from
Submitted on 25-07-2016
Our room was ready early and was very clean. This was our second stay at the Hotel Metro. Everything was as we remembered from our last stay. The location is great the decor is very nice and the staff is very helpful and meet our every need. Will definitely stay here again on our next visit to London.
from
Submitted on 26-07-2016
My SO and I were coming from Simcoe County to London for a Tenno Con event in London. Everywhere else was booked so we booked a room here. Did we ever luck out! The room was beautiful and unique! I could probably live in that bathtub. The front staff was more than accommodating. We were having car troubles and couldn't check in until 7pm. They held our room for us regardlessly and asked if we were okay when we did arrive. Unfortunately, we didn't order any of the food from their lounge/restaura... Read more
from
Submitted on 26-07-2016
My best friend and I like to travel. We don't often get to but when we do we like to make the experience like a mini vacation. In the past we have always stayed in chain hotels getting your standard hotel experience. Staying a Hotel Metro has taken our expectations to a whole new level with their adorable boutique hotel. I read the reviews and knew that the downtown was under renovations and the neighbourhood was a little rough but my experience was wonderful. The hotel was very clean, comfortab... Read more
from
Submitted on 27-07-2016
Had a wonderful time here, the room was very clean and well kept. The lady at the desk was very helpful in regards to parking and other needs. Would recommend highly as it is in the Downtown London Area.
from Toronto, Canada
Submitted on 30-07-2016
My husband and I have stayed at a lot of boutique hotels as we prefer it to large chain hotels, and Hotel Metro lived up to our expectations. The staff were very friendly. We mainly dealt with Ryan at the front desk and he was always pleasant and offered info on the events and how to get around. The hotel itself is decorated very modern. As a previous reviewer said, it has a Kimpton feel to it which is a plus. Our room #307 had a wood feature wall and contemporary furniture. The shower and b... Read more
from Toronto, Canada
Submitted on 30-07-2016
My husband and I enjoyed our stay! No complaints whatsoever. The front desk was very welcoming & friendly, the room had a nice historic/industrial vibe to it. Very large windows & super comfy room. We loved our stay and look forward to our next visit here. Thanks Ryan for your hospitality!
from Troy, Michigan
Submitted on 07-08-2016
If you are looking for a smaller intamite hotel this is it. It has modern rooms which are large and clean. The staff are friendly and helpful happy to make recommendations on where to eat which were some good choices by the way. Would be happy to go back. We also ate in the hotel and the food was excellent an all round wonderful weekend.
from London, Ontario, Canada
Submitted on 09-08-2016
One of the nicest hotel I have ever stayed at!! Modern, service was great! Parking was close and even though there is a night club around the corner-super quiet room, didnt hear a thing All open concept rooms-free wifi Love The Blu Duby below as well- love their menu
from
Submitted on 11-08-2016
Had a wonderful stay at Hotel Metro, everything exceeded our expectations! From the minute we checked in, to the minute we left, we were made to feel welcomed and at home. Our room was very spacious and clean. The room was quiet and we had a comfortable night's rest. Parking is conveniently located near the front, as are amenities and restaurants nearby. The exposed brick and open-concept washroom made the room classy and elegant, we really enjoyed our stay here and will likely be back sooner th... Read more
from
Submitted on 15-08-2016
We arrived at Hotel Metro in the early morning after a red eye flight. My first time to London. We were greeted by a very awake and very accommodating front desk staff member (Robert). We couldn't check in due to high occupancy (book soon) but were assured that once the guest checked out of the room they would get a rush on cleaning it and call us when it's ready. We went for breakfast in the area and a few hours later, like magic, Robert popped his head in the door of the market and told us ou... Read more
from Coastal Maine, United States
Submitted on 15-08-2016
Almost by accident we booked a stay at the Hotel Metro in downtown London Ontario while traveling across the country to Michigan. It popped up as an interesting spot via Trip Advisor, and though off the main highway area, we decided it looked like a good bet! We found it with no difficulty--and the staff were very good about helping us actually get into the place because of a large and lively beer-fest that was happening that same night in the Covent Garden area right next door! Traffic was bloc... Read more
from
Submitted on 24-08-2016
I got an upgrade from 1 queen room to King. The room was big enough for an individual. The best part was the toiletries and bathrobe were really nice (branded and good quality). I got scared for a moment because next door keeps on banging their door whenever they come out. I think there were workers at the room across mine. And the front desk didn't tell me the room has an adjoining door. I had a complimentary set of coffee and tea (they use Krueger coffee maker). Everything was complete includi... Read more
from Ottawa, Canada
Submitted on 01-09-2016
I spent three days at Hotel Metro. It was perfect! It's in the heart of downtown London and I could literally walk everywhere. My room was super funky and trendy and modern. Hotel staff were amazing, especially front reception (thank you Ryan and Jaime!). In the room, they had every amenity you could think of, including in-room massage options. All of their toiletries were Aveda, which I love. I can't wait for my next stay. Thanks again!
from Clearwater, Florida
Submitted on 01-09-2016
We stayed there recently on our way to Windsor, ON. Picked this hotel as it looked so neat on website and did not disappoint in that department. Check-in was somewhat difficult as we arrived on Saturday which is very busy day for Covent Garden Market so could not unload in front of hotel....had to bring bags from parking garage across the laneway...a bit awkward. We checked into our very spacious king room....however I went to open what I thought was a door to maybe a balcony, turned out it was ... Read more
from New York City, New York
Submitted on 09-09-2016
I stayed at this hotel when I visited London to take my son to university. I absolutely loved it. The rooms are gorgeous and spacious and the front desk people are so accommodating and helpful. The location is fantastic with the market across the street where most anything can be purchased, and It's also a short walk to restaurants, transport and shops. I tried the Hotel's restaurant and thought it was brilliant. I will most definitely be staying at this gorgeous hotel with it's delightful peopl... Read more
from Toronto, Canada
Submitted on 09-09-2016
This place was great all in all. Suite tub amazing! Staff were wonderful and helpful with dinner recommendations. This hotel is central to lovely dining which you can walk to. We highly recommend this place
from
Submitted on 18-09-2016
Two of us stayed at your hotel on business and absolutely loved the accommodations. The room, friendly staff and central location were fantastic. Will definitely visit again, but this time for personal travels!!! Highly recommended.
from Ottawa, Canada
Submitted on 22-09-2016
The rooms and decor are beautiful and unique, very modern style. The staff are very friendly and helpful. It is in a very convenient location, everything you need is just minutes away! Also the hotel restaurant, Blu Duby, is amazing!
from Saint Louis, Missouri
Submitted on 23-09-2016
Everything was exceptional. From the moment we walked in the door, we were greeted by a friendly and informative host, offered candy, enjoyed the relaxing aromas and enjoyed some great mango infused water. I was excited to see they offer spa services in the room with a 24 hour notice and will definitely remember that for my next stay. The rooms were large in size, modern, gorgeous and comfortable. The rain shower was relaxing. I will definitely stay there again on my next visit. You'd be silly t... Read more
from
Submitted on 25-09-2016
Me and my fiancée went to stay here for a concert just down the street. From the moment you walk in the door, it is completely beautiful. The gentleman who took care of us when we walked in was amazing and knew of all the places to go while we were there. There's so many restaurants within walking distance! The room was incredible!!! I was very pleased w this hotel
from
Submitted on 25-09-2016
-nice room. front counter at first abrupt but then helpful -had rose petals and chocolate covered strawberries ready in room. Did not have wine available right away but brought to the room. -rooms were clean and tidy. -loft room very chic
from
Submitted on 25-09-2016
Room was nice. If you are going to anything at Budweiser Gardens this is the place to stay. Only negative was it is on a very small street at check in it was hard to find a place to stop and entrance to parking garage is on a different street.
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