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Homewood Suites by Hilton London Ontario

London, ON, Canada (YXU)

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Based on 624 reviews
Our Homewood Suites in London, Ontario hotel features 106 spacious suites.
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Homewood Suites by Hilton London Ontario
45 Bessemer Rd., London, ON Canada N6E 0A2

These generous rooms are equally suitable for both work and leisure activities, so if you're looking for temporary housing or corporate housing in London, Ontario, you've come to the right place. All suites offer a range of amenities such as:* Fully equipped kitchens with full-size refrigerators, microwave ovens, coffeemakers* Two phones* Iron and ironing board* Hair dryersGuests at the Homewood Suites London Ontario hotel enjoy a complimentary Suite Start? hot breakfast seven days a week and a Welcome Home® reception Monday through Thursday evening, whether they are with us for a short break or extended stay. We also offer a fabulous array of hotel-wide amenities for our guests, including:* Swimming pool* Fitness Center* High-speed wireless Internet access* Complimentary local phone calls* On-site laundry facilities* Complimentary grocery-shopping service* 24-hour Suite Shop® convenience storeEverything about our Homewood Suites by Hilton® London Ontario hotel is designed with the comfort of our customers in mind. Our guest accommodations are second to none, making us the perfect place to stay in London, Ontario for either a short or extended stay. Make Yourself At Home®!

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Golf

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 624 reviews
from Kelowna, Canada
Submitted on 18-05-2016
Homewood suites is an excellent hotel and priced very well for the quality. I will stay at any location if available as my first choice. The suites provide a kitchen, living room and separate bedroom. This works well as I get up early , and can work without disturbing my wife.
from Oshawa
Submitted on 20-05-2016
Overall the service and room was good for the price. Breakfast could be improved, the eggs, bacon and sausage was cold both mornings. Appreciated the bereavement rate the 2nd night we stayed. Would stay again hopefully under better circumstances.
from Orangeville
Submitted on 24-05-2016
This is a very clean hotel. The customer service was amazing. We were very happy with the room. The fact that there is a full functional kitchen is great especially if you are traveling with a family. The bbqs outside are also a great bonus. I highly recommend this hotel.
Submitted on 25-05-2016
I stayed at this hotel with my family and had 2 rooms booked. Both rooms were great and the staff was also. I travel a lot staying in many hotels in Canada and the US but not many as nice as this one. The place was clean up to date. We had a late night and needed to sleep in so we pulled the blinds and the room stayed dark in the morning.
from Windsor, Canada
Submitted on 25-05-2016
The initial experience was wonderful with the booking agent. I had booked one night through Expedia and could not book the second night in the same room. I called the hotel directly and the agent was so helpful- she worked her magic and was able to secure me the second night in the same room. From the moment we arrived to check out- the staff was so friendly and helpful. The hotel was very well kept up and our stay was quiet and peaceful despite there being a boys hockey and soccer tournament g... Read more
from Markham, Canada
Submitted on 31-05-2016
We stayed one night. We had a beautiful spacious room with a living area, small kitchen, bedroom and bath. The decor is lovely and the layout is well planned. We enjoyed the breakfast and I made good use of the desk space in the suite and the wifi. My only regret was that we didn't have more time to relax and enjoy the amenities in this lovely hotel.
Submitted on 02-06-2016
Always love staying at the Homewood Suites and at a previous Diamond Level, Hilton Hotels have my loyalty. Close to lots of late night take out, shopping and the highway, the location is prime and convenient. Always love the stocked kitchen of plates and flatware, pans and casserole dishes if the mood strikes for some homemade food. If not, enjoy the prepared food during the evening social hours for the guests during week nights. Good sized workout room, pool and business area. There is little... Read more
from Toronto, Canada
Submitted on 05-06-2016
We stayed overnight. The hotel was very cozy, everything that we needed was at our fingertips - fridge, utensils, extra bedding for the sofa bed. Excellent hotel to stay for a family with kids. We will definitely book again when we go for a longer stay.
from Guelph, Canada
Submitted on 06-06-2016
I have stayed at several hotels in London and this one has always been consistent with great hospitality. The staff are always going out of their way to make your stay a great way one. Very clean hotel and close to the 401.
from Vancouver
Submitted on 06-06-2016
We attended a friends wedding in London Ontario and needed to find a hotel to call home base while we were in town. Our only two requirements were included breakfast and a pool. The Homewood Suites have both and more! Our room was on the 6th floor and it was very comfortable. There was enough room to have the playpen out of the way (our daughter is 6 months old) and we didn't want our movements to awake her, so the spacious room size was nice. Kitchenette was great. Microwave, 2 stove-top elem... Read more
from Mississauga
Submitted on 12-06-2016
Very accommodating for tournament teams. The staff was extremely patient with the kids and parents. I wish all hotel were as patient. The staff was very helpful at checking me in when I showed up early.
from Ottawa, Canada
Submitted on 16-06-2016
This hotel has everything you want or need. The service staff are extremely professional and helpful. Our room was spacious and clean. The kitchenette came in handy and having a full fridge was great. Lots of room for drinks and fruit.
from Windsor, Canada
Submitted on 16-06-2016
Great place to stay as a team. Staff always accommodating to our team needs. BBQ in the court yard and the use of in suite kitchen tool is a bonus for families on a tight budget. Beds are comfy and spacious. Our usual place to stay.
Submitted on 18-06-2016
Have stayed here several times. Friendly and helpful staff. Several staff remember you from previous stays. Disappointing that they are seem to be animal friendly. We hate to know that dogs and cats stay in a room. Adequate breakfasts and evening happy hour is a nice feature.
from North Vancouver, Canada
Submitted on 19-06-2016
This facility offers Excellent accommodation with feel at home atmosphere...complimentary breakfast is delicious and offers great selection, some evenings also offer free dinner. The suites have fully equiped kitchen and friendly staff even offer custom ordered grocery shopping for your best experience! Deffinitely recommended!
from Toronto, Canada
Submitted on 25-06-2016
Stayed here for one night on our way to the US. This is a modern and immaculately maintained hotel with great facilities. The staff were very friendly and the suites incredibly spacious with everything you might need for your stay. The bed was extremely comfortable and the free wi-fi a good speed. There was a good variety of hot and cold options for breakfast and everything was well stocked; the food was pretty good too. Overall, great value and very impressed - would certainly return.
from Canada
Submitted on 26-06-2016
This was our second stay at this hotel (also stayed in Spring 2015) and we enjoyed it once again. The check-in was the best ever ... friendly and so efficient, probably all done in less than a minute! It's nice to have a FULL suite with separate sitting area and all of the kitchen amenities. Hot breakfast was good. Hotel location is convenient with easy access to Hwy 401 and nearby shopping (White Oaks Mall) and restaurants. Would suggest that management replace the alarm clocks. The time ... Read more
Submitted on 27-06-2016
I have stayed at this hotel annually and always receive a good welcome. The staff are attentive and the hotel very clean. The location is so convenient near the highway yet easy enough to get downtown.
Submitted on 29-06-2016
Very accommodating, clean hotel with kitchen amenities. We only utilized refrigerator and a few dishes ( dishwasher ). Would highly recommend. Complimentary breakfast excellent. Weekend, with full hotel. Corner room very quiet. Friendly staff. Lots of parking.
from Wallaceburg, Canada
Submitted on 30-06-2016
All the staff were great and we got a jacuzzi suite for 2 nights for 340 bucks!! Free breakfast is awesome and they keep it fresh by changing up the breakfast menu. Room had a kitchen as well. Overall amazing stay. Will come again. 10/10
from Mississauga, Canada
Submitted on 03-07-2016
Great ambiance, very clean hallways, elevator, and guest rooms. Very comfy beds. Hot tub, and saltwater pool were very refreshing! Great place for kids and adults, and even pets!! Good location right off Hwy 401. Good hot breakfast! Apples, oranges, and bananas available all the time in the food service area, as well as coffee and tea.
from London, Canada
Submitted on 04-07-2016
The hotel itself was quite good... The complimentary breakfast staff was awful... Kept running out of food there wasn't any coffee and all they ever did was laugh and joke... outside of the complimentary breakfast buffet was quite good
from Windsor, Canada
Submitted on 07-07-2016
Been going to London for awhile, this is my first stay at the homewood suites. I stayed for 2 nights. - staff was very nice from the moment of check in right up until I checked out - they offered a free breakfast and a free dinner (only during the week mon-thurs) - my room was spacious, clean and very comfortable. Felt more like an apartment. Overall I was very pleased and plan to return. There is also an indoor pool and fitness room. Outside they have a garden area and a basketball net. I... Read more
from Thedford, Canada
Submitted on 07-07-2016
There isn't anything that you could want or wish for that they haven't already thought of and provided. The complimentary breakfast was outstanding. Lots of variety. The rooms are spacious and extremely quiet. It is the place to stay when home is too far away.
Submitted on 07-07-2016
I was impressed with the reception when we arrived, and with the social hour snacks and beverages. We did have problems with the room, a stale cigarette smell, when we requested a non-smoking room. They moved us right away. The new room was better, however, one of the air conditioners wasn't working properly and the consistency of the shower temperature wasn't good as well. But overall, the stay was good.
from Ajax, Canada
Submitted on 09-07-2016
My room was a King 1 Bedroom suite which had a King bed in a separate room and the front room has a sofa bed. The kitchen had a refrigerator, microwave and stove top but no oven. The room was nice and quiet and the sofa bed was very comfortable. The hotel is located around lots of other hotels. It is 10 minutes away from Downtown London and 20-30 minutes away from Port Stanley. They provide complimentary breakfast and dinner (Monday-Friday) (You may have to ask for the menu). Dinner usually had ... Read more
Submitted on 10-07-2016
Was a little worried it would be noisy as a whole bunch of kids baseball teams were staying there but the staff did a great job of keeping them quiet. Room was clean and tidy. Did not hear any traffic from the highway. AC and heat worked great. Room has large fridge and small kitchenette fully stocked with utensils.
from St Catharines
Submitted on 11-07-2016
We stayed here for 5 nights for a family vacation and it was exceptional. The service, the room, the amenities, the location and the complimentary breakfast at and evening social were fantastic! Our kids had a blast in the indoor pool, basketball court and little mini putt outside. Staff were so pleasent and accommodating. Thanks for a great stay!
Submitted on 15-07-2016
Homewood Suites is great for families, very clean and with friendly staff. The rooms are all suites and you can have a private 1-bedroom king suite with a pullout sofa bed. A full size fridge is included as well as a 2-burner stove, dishwasher, and microwave. I missed having an oven. Having breakfast included with a lot of variety was great. For dinners we had vegetarians who had also booked to be with us and from Monday to Thursday there is a supper which cuts down on the costs of families ... Read more
from Burlington, Canada
Submitted on 16-07-2016
In general the stay was excellent. The meal option on the Wednesday evening was not to my liking. And I find the pillows too soft but everything else was great. The breakfasts were as expected and when I arrived I was warmly greeted.
from Saskatchewan, Canada
Submitted on 17-07-2016
We overnighted here because we flew into London late and were travelling on to Chatham, so we overnighted. We had a king junior suite and it was just right for a 10 hour stay. We got in at around 1245am and left around 1130am. The front desk fellow was very kind and gave us as many waters as needed because we were members, Hilton honours members. Very close to Tim Hortons however they do have free breakfast and coffee. But I like my Tims, which is walking distance but we drove. I minute to drive... Read more
from Hamilton, Canada
Submitted on 19-07-2016
My family had the opportunity to stay here this past weekend. They hotel was very clean, the staff extremely friendly and helpful, and the rooms were great. The salt water pool was very nice. Our family loved it, and the kids thought it was amazing. Breakfast was great. The eggs were a little sketchy, but the rest was fantastic. If you are in London, this is where you should stay.
from Ancaster, Canada
Submitted on 20-07-2016
Great hotel. One of the cleanest hottest I have ever stayed in. Staff work very hard. Fast check in and check out. Pool was clean and warm out do. Really enjoyed it. Room clean organized. Staff always willing to help. Hot breakfast was the perfect way to start the day.
from Ontario, Canada
Submitted on 24-07-2016
Stayed 2 nights, booked a king bedroom suite, with their staff over the phone, as we didn't want to share a sleeping area with our 25 year old son. We were given a studio suite instead. They offered to change rooms to 2 queen beds but only for one night, with an price increase, so we didn't change rooms. The blanket for the pullout couch needs to go. I think it was melted in the dryer and felt like sandpapered. Shower stall (no tub) lacked hot water and only had one ledge to put soap on so every... Read more
from Ottawa, Canada
Submitted on 24-07-2016
I stayed here on a business trip and I was very pleased with the hotel. In particular, the room was larger than most hotel rooms. The breakfast was also very good with a good selection of hot and cold items. The hotel is easy on/easy off the 401, and is a really great value overall.
from Mississauga, Ontario
Submitted on 28-07-2016
My husband and I were traveling with 2 small kids on a long road trip and wanted to find a nice hotel to stay. Our needs were clean, comfy with late checkout as we weren't arriving until midnight and breakfast included if possible. We booked at a rate of 152.00 with tax was 170.00 for a 12 hour stay. Fine.. when we arrived everything seemed fine except we noticed the couches were quite stained which was gross for such an expensive hotel. The beds were comfortable, the fridge made a lot of noise... Read more
from Niagara Falls, Canada
Submitted on 31-07-2016
The staff was very friendly, rooms were clean. Whenever you encountered a staff member they were always friendly and courteous. The complimentary breakfast was good. The complimentary light dinner during the week was nice. The kids loved their stay and the room. I would definitely go back.
from Burlington, Canada
Submitted on 05-08-2016
All around awesome! Loved the poutine bar and pool area. Was hoping to rent a movie once the kids went to bed but $18 for one movie is a bit steep even if it's a new release. If priced lower we would have rented one for sure. Also asked about a bed rail for my son and the hotel doesn't provide them. Would definitely be something great for a nice hotel like this to offer.
from Pittsburgh, Pennsylvania
Submitted on 05-08-2016
Last minute reservation and glad we found the hotel because it was clean and staff was very friendly. Check in was a breeze and they moved our room when I presented a honors card because there was something going on that may have caused the room to be noisy. Room was spacious, clean and perfect for a quick overnight stay. Breakfast was nothing special and the forks were so flimsy that it was impossible to cut the waffles. Not the cleanest breakfast area. Kelly at check out was incredible an... Read more
from Leamington, Canada
Submitted on 05-08-2016
Staff is very friendly and helpful. The king studio suite is spacious and quiet. The bed was very good. A quiet and restful sleep. Breakfast was good. It was a typical free hotel breakfast with fairly good selection. Would definitely stay again. Good location as well.
from Greater London, United Kingdom
Submitted on 08-08-2016
The suites have good size rooms, and they all seem quiet, equipped with all you need. The staff were very friendly and welcoming. A good location for passing travellers. There are plenty of nice restaurants close by and if you venture further into London there are some nice places to visit.
from London, Canada
Submitted on 11-08-2016
We enjoyed our stay and wish we could have taken advantage of the complimentary breakfast and evening social. Staff was able to store our bikes for us so we didn't have to leave them on the car rack. Definitely would not hesitate to return.
from Emirate of Abu Dhabi, United Arab Emirates
Submitted on 12-08-2016
Spent 3 nights with the family and the suites are spacious, clean and very comfortable. Very professional and friendly staff and prompt in responding to any requests. Excellent experience from checking in until we left. If you are travelling with the family, this is the place to go to.
from Mississauga, Canada
Submitted on 13-08-2016
Friendly staff. Spacious room, very clean. With kitchen!!! I really like that as I have a little one so it's so much easier. Salt water pool to relax in. Breakfast and light dinner provided too! Great hotel.
from Manitoba
Submitted on 14-08-2016
Hotel is great. Just a few things that would make it better. The pool area is small, so there is virtually no space around the outside of the pool to sit if you're a non-swimmer. There is no good dining options within a short walk, but the hotel next door has a bar. Rooms were spacious and clean and very reasonably priced. I'd stay again.
from Windsor, Canada
Submitted on 05-09-2016
Very clean, friendly staff, love that it included a kitchenette and there are social activities and free dinners and breakfasts provided. We will 100% stay here again should we find ourselves in town.
from Kitchener, Canada
Submitted on 07-09-2016
We had a great time and will definitely be coming back! The location of the hotel was near everything you needed restaurants and shopping malls and museums! We didn't have to travel far if needed to go out! Loved it!!
from Ottawa, Canada
Submitted on 07-09-2016
We stayed at this hotel for 3 nights in early September. It is very good value for money. The room we had was a suite (I think all the rooms are), with separate bedroom and living room, attached to which is a full kitchen so is very spacious. Hot buffet breakfast was included in the price: the selection of food items is very good. The hotel is equipped with a pool, gym and business centre, which we did not use but seemed to be quite nice. Also included in the price from Monday to Thursday i... Read more
from Greenville, South Carolina
Submitted on 08-09-2016
Love staying in these suites. Nice size room and the kitchen is really nice. Full size refrigerator! We were in town for business. This hotel was 5 minutes from our DC. Plenty of restaurants nearby! Staff very friendly and tasty cookies available at front desk.
from Oshawa, Canada
Submitted on 09-09-2016
Stayed overnight, staff extremely pleasant from front desk cleaners and breakfast staff, room large, spotlessly clean, well equipped, nice pool area and outdoor seating, breakfast was excellent and price couldn't be beat will definitely stay here whenever I am in town visiting my daughter at university, and great location for access to 401.
from Arnold, Missouri
Submitted on 11-09-2016
The staff was so friendly and helpful. The rooms were clean and the beds were very comfortable. Felt like being at home. The breakfast and dinners were definitely an added bonus. They had a changing selection everyday, so everyone was excited to see what we were having for the day. And fresh cookies in the afternoon / evening ended the day on a sweet note!
from Lakeshore, Canada
Submitted on 11-09-2016
Stayed to drop my daughter off for university. Met with a smiling friendly Staff. Big beautiful room. Very comfortable, quiet. The pool was a bit small, noisy, salt water but great for a quick swim. Only downside was the complimentary breakfast. Was too "pre cooked" for me. Tasted rather bland. Alot of sitting room however, even with the morning crowd. Great value and location.
from Ottawa, Canada
Submitted on 13-09-2016
Everything anybody would want or need while traveling for business or leisure. Great staff, outstanding service and facility. The breakfast preparation and staff were there to advise and help and were able to provide for special needs.
from Ottawa, Canada
Submitted on 14-09-2016
My husband and I had an excellent stay at the Homewood Suites in London for 3 nights while visiting family in the city. The hotel far surpassed our expectations. The location was easy to get to with ample free parking and with an easy drive downtown. We reserved a one bedroom suite and utilized the kitchenette (with 2 burners, which is somewhat rare) to its full potential by cooking some pretty nice meals. The dishes and cutlery provided were sufficient. My only complaint with the kitchen was th... Read more
from South Bend, United States
Submitted on 15-09-2016
My husband and I were here for 9 days and were very comfortable. The suite was roomy. The beds were good. Staff prompt if you need something. Had some problems with internet and heating/cooling system was too warm or too cold. We finally got it to our satisfaction. We missed the complimentary breakfasts and evening receptions. From past Hilton experiences, they should have been tasty.
from Toronto, Canada
Submitted on 17-09-2016
Great hotel. Always friendly helpful staff ..rooms are clean , quiet and well appointed. Easy on/off highway access. Complimentary dinner is tasty and plentiful. Well stocked breakfast..I plan my schedule to make sure I can stay here..
from Ontario
Submitted on 20-09-2016
I can't think of anything that could have been improved. The suite was well-appointed and spotless. Furnishings were in excellent shape and clean. The room was clean (even in the corners and behind doors). The salt-water pool was comfortable and in good repair. The breakfast was good; OK, whatever was being served as eggs was frightening, but the fresh blueberry muffins more than made up for that misstep. Meagan (our housekeeper) was so friendly and did a wonderful job.
from Vancouver, Canada
Submitted on 24-09-2016
Overall Great experience, clean room, good breakfast and good internet service. Location off highway and a bit far from the city but short drive from good restaurants. Very friendly and well trained staff.
Submitted on 24-09-2016
Excellent staff, accommodation, close to everything. Lots of free parking and just off the main highway. Lots of restaurants in the area and close to a major shopping mall. The bed was extremely comfortable and the room had all the amenities. Very clean
from London, Canada
Submitted on 26-09-2016
The front desk ladies were fantastic. They even came to check on us at the pool to make sure we were enjoying our stay. They were accomodating and kind not only to us but great with our children. The facility is equipped with everything you need for an extended stay. The in suite kitchen was stocked. The breakfast was fantastic and the ladies worked very hard to make sure everything was fully stocked at all times. There were multiple hockey teams in the building during our stay and I am ha... Read more
from Ontario, Canada
Submitted on 28-09-2016
The staff reception was friendly and efficient. The room was large, clean and attractive. The kitchenette, including the frig, were spotless. The bathroom and sink area was also very clean. The bed was extremely comfortable. The complimentary breakfast offered fruit, muffins, bagels,waffles, eggs, potatoes, bacon, juice and delicious coffee. The breakfast area was very clean, roomy and attractive. We felt we received great value for the cost, and will definitely seek out other Homewood Su... Read more
from Williams Lake, Canada
Submitted on 30-09-2016
Absolutely fantastic and very accommodating. I would recommend this hotel to anyone staying in the London area. Staff were very friendly and courteous at all hours of the day and it was very appreciated. Would definitely stay here again
Submitted on 03-10-2016
We have been staying in this hotel for 6+ years and love it. This is a great concept and the level of service is excellent. We have found over the years that this particular location is in a class of its own. The staff is friendly, the room clean and they are quick at fixing anything that does not work. A lot of these wonderful hotel locations due to the fact that the costs includes breakfast and light dinner are being taken over by sports teams that are often poorly supervised. When we ask... Read more
from Owen Sound, Canada
Submitted on 03-10-2016
I stayed here with my two kids while visiting my grandfather that wasn't doing very well at all. Staff was incredible! Warm, Kind, and over-all happy to be working there, which is a huge plus! So many grumpy people out there, but they all seemed to get along well, and worked hard. Room was fully efficient, lots of space, and the facilities all wonderful.
from Stoney Creek, Canada
Submitted on 05-10-2016
While away at a weekend workshop, it was great to come to a very clean and comfortable room. The hot breakfast provided was a great way to start my day. The ladies at the Reception area were incredible. They helped with me with a problem with my tablet. :) New technology and the younger generation. I would recommend this hotel to anyone travelling to the London, Ontario area.
from Barrie, Canada
Submitted on 07-10-2016
We stayed here as we had a wedding in the area. We loved our room so much space and very clean. Our bed and pillows were extremely comfortable we did not want to get up lol. We will definitely stay here again if we are in the area!!!!
from Lansing, Michigan, Usa
Submitted on 08-10-2016
Our room was very clean, the staff was exceptional and the location was perfect. The room has all the conveniences of home and the bed was super comfortable. I will definitely be staying here again if I make another trip to London for a concert at Budweiser Gardens.
from Bloomfield, Canada
Submitted on 08-10-2016
Easy fast check in excellent value for dollar clean helpful staff made our stay A1. Great suite made two night stay memorable. Visiting London close to all attractions and shopping. Would return in a heartbeat if in area. Must be number 1 hotel in London.
from Playa del Carmen, Mexico
Submitted on 09-10-2016
Staff was super friendly and welcoming. Suites were very clean and perfectly laid out and cozy. The set-up with desk in the middle and TV turning from chill couch area or to bed was a great option. Breakfast was great & convenient. Would definitely stay here again.
from mx3man123
Submitted on 10-10-2016
We stayed her on Thursday September 29th 2016. We came to London for an Elton John show. This hotel is located right beside the 401 so it a little ways from downtown, takes about 15 minutes to get downtown from hotel. like the other Homewood suites we've stayed in this was equally as clean. We had a King studio room, was laid out a little different from the one we stayed at the night before in St Jacobs. We love that they have a full size fridge, very handy. I went for a swim in this pool,... Read more
from Belleville, Canada
Submitted on 12-10-2016
We have stayed at this hotel several times and have been very happy with it the majority of times. This time the breakfast was literally disgusting. The room met most of our expectations other than the ice machine is very noisy and the bathroom is getting a bit tired looking. I am not sure that we would stay there on our next visit to London.
from Yorkton
Submitted on 18-10-2016
Stayed a week visiting sick relative. Chose location due to very positive online reviews. Have mobility issues so chose accessible room - room smelled of heavy past smoke use - staff brought in air purifier but it did little. Bathroom was good but rest of room horrible - carpets very stained; furniture old, unmatched and very worn - hubby sat in chair briefly and felt it was so creepy he had to leave. About to go to bed and found live ant in bed - requested new room at midnight - staff good ... Read more
from London, Canada
Submitted on 21-10-2016
Very clean suite. Only complaint was the pillows. If you like to sink into your pillow with no support, then you will be ok. Breakfast could have been better, little variety and not sure why you would cook potato's with eggs.
from Prevost, Canada
Submitted on 24-10-2016
Not much to say other than everything was top notch. The mattress was a little soft or used, but I prefer a firmer mattress. I did not ask for one so perhaps it is an option when specified. I would stay here again on my next trip. Although i missed the cutoff for com. supper, i was given a discount card for neighbouring hotel at walking distance.
from Bowmanville, Canada
Submitted on 26-10-2016
The hotel staff was friendly, however we was there for 2 nights tcoming back to the hotel after our first stay I thought me room would be cleaned. It's wasn't.....after I called the front desk they said that they would have someone down to clean our room....needless to say no one came to clean our room. The hotel as well was very loud with kids running up and down the halls.
from Wheaton, United States
Submitted on 27-10-2016
The Homewood Suites would be great for an extended stay - we only needed one night - It was close to the highway so we went for it. Very Clean and kept up. All the staff we saw were helpful and polite.
from Calgary, Canada
Submitted on 28-10-2016
After a terrible experience involving 2 other hotels we were very lucky to be able to get a room for the night at Homewood Suites. Staff were very friendly and helpful, the room was very clean and breakfast was delicious and options were varied. This hotel is made for long term stays as our room featured a full sized refrigerator, stove and microwave. It seems Homewood Suites bailed out more than just us, as a lot of children were here and the noise from the hallways and the basketball court di... Read more
from Angus, Canada
Submitted on 30-10-2016
We had a great stay. Staff was friendly. Kitchen in our room was perfect size. The hotel seemed to be maintained the entire time we were there. We were there with our hockey team and the entire team was satisfied. If we were to come again I would be very happy booking back at the same hotel.
from Harrow
Submitted on 02-11-2016
Things were stolen out of cars. Desk didn't seam to care. manager was off duty, so nothing was done about it. Breakfast was terrible, barely edible. Eggs, meat, potato was cold. No cameras in parking lot.
from Newcastle, Canada
Submitted on 03-11-2016
Son's hockey tournament. I expected a small room where we would have to all squish in together (4 of us), a hotel that insists the kids DON'T play, one that would have more rules then a Mom..nope. They were more then accomidating. Although we were all in rooms throughout the hotel, it didn't cause any issues with us spending time with our team. They alloud us to have a pot luck in the main lobby and the kids to play hockey (with a ball and their ministicks and that is just fine!!) T... Read more
from Ottawa, Canada
Submitted on 05-11-2016
great place to stay and fantastic staff would recommend anytime. Had a great evening with wine and cheese and great conversation. We were down for a convention and they treated us so professional. Thanks
from Ohsweken, Canada
Submitted on 24-11-2016
Love this place. Completely feels like home with those touches that make the stay comfortable. Decent internet, good size TV, bedding and room arrangement makes for a nice work/leisure balance. We didn't stay more than one night but I imagine a longer stay would be even more welcoming and fun.
Submitted on 25-11-2016
Room was clean and building overall is well kept. Staff are pleasant, helpful and accommodating. The location is great it's close to shopping, restaurants and not too far from downtown. The room & its amenities are wonderful. Even though we only stayed one night, we love having the fridge, stove top & microwave in the room.
from Barrie, Canada
Submitted on 26-11-2016
The hotel was clean, the rooms were clean, the kitchenette came in handy, the service and the staff was excellent, I would definitely recommend staying in this hotel, the only problem we had was my son broke out into a rash from too much chlorine in the swimming pool..
from Toronto, Canada
Submitted on 29-11-2016
My boyfriend and I have stayed at a few different places in London but we've stayed here more than once and really like it. Clean, quiet, friendly. Rooms are super clean and very spacious. Lots of easy parking Clean extra large towels. It's our go to spot it seems.
Submitted on 01-12-2016
Recent hotel stay was great. Far from home visiting sick family at University hospital and staff were very kind. Staff were helpful & friendly. Amy at front desk, Megan in housekeeping and serving was fantastic, as well as Megan at front desk and serving, and many others whom I can't remember. Rooms & hotel were clean, parking very accessible. I stayed for nearly 2 weeks & would certainly stay again. Thank you.
Submitted on 30-11-2016
Hotel exceeded our expectations in staff friendliness, cleanliness and comfort. Complimentary evening snacks and hot breakfast were fantastic. Hotel pool and hot tub inviting and very clean. Beds and pillows so comfortable. Satisfaction gaurantee was honoured without asking when 1 television was not able to be repaired. Quality hotel. We will definitely stay again when in London.