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Hilton London Ontario

Detroit, MI, US (DET)

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Based on 307 reviews
Room & Rates

1 DBL BED ACCESSIBLE ROOM

GRAB BARS IN BATH-STROBE ALARM-MP3 CLOCK, COMP WIRELESS-SERENITY BED-LUXURY LINENS
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2 DOUBLE BEDS

COMP WIRELESS-MP3 CLOCK-CRABTREE/ EVELYN,
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2 DOUBLE BEDS DELUXE ROOM

COMP WIRELESS-LARGER ROOM-MP3 CLOCK, CRABTREE/ EVELYN BATH AMENITIES
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2 DBLS BUSINESS CLASS STE

LOUNGE ACCESS WITH CONTINENTAL BREAKFAST, COMP WIRELESS-SERENITY BED-LUXURY LINENS
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2 DOUBLE BEDS JUNIOR SUITE

COMP WIRELESS-REFRIGERATOR-MP3 CLOCK, CAN CONNECT TO K1J FOR 2 BDRM JR STE
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1 KING BED NONSMOKING

COMP WIRELESS-MP3 CLOCK-CRABTREE/ EVELYN,
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1 KING BED DELUXE NONSMOK

COMP WIRELESS-LARGER ROOM-MP3 CLOCK, CRABTREE/ EVELYN BATH AMENITIES
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1 KING BUSINESS CLASS STE

LOUNGE ACCESS WITH CONTINENTAL BREAKFAST, COMP WIRELESS-SERENITY BED-LUXURY LINENS
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1KNG 1BDRM DLX BUSINSS STE

EXECUTIVE LOUNGE ACCESS W/ CONT BREAKFAST, COMP WIRELESS-SERENITY BED-LUXURY LINENS
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1 KING BUSINESS RM NONSMOK

EXECUTIVE LOUNGE ACCESS W/ CONT BREAKFAST, COMP WIRELESS-MP3 CLOCK-CRABTREE/ EVELYN
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1 KING BED JUNIOR SUITE

COMP WIRELESS-SITTING AREA-MP3 CLOCK, CRABTREE/ EVELYN BATH AMENITIES
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1 KING 1BDRM EXEC FL SUITE

COMP WIRELESS-PARLOR-2 BATHS-WET BAR, DINING ROOM-MP3 CLOCK-CRABTREE/ EVELYN BATH
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1BDRM PRIME MINISTER SUITE

COMP WIRELESS-PARLOR-BOARDROOM-FIREPLACE, WET BAR-MP3 CLOCK-CRABTREE/ EVELYN BATH
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Hilton London Ontario
300 King Street, London, ON Canada N6B 1S2

Why Stay Here

Free Wi-Fi
On-Site Dining
Free Parking
Fitness Center
Pool
Over 21,000 Square Feet of Meeting / Event Space

Resort Details

Whether you`re here for hockey, baseball or soccer you`ll find that the hotel in London, ON will make the perfect home base for you team. Hilton London Canada hotel is within minutes from all of the shopping and entertainment attractions of London, Ontario. Recreational amenities including a state-of-the-art fitness center with an indoor pool, sauna, and whirlpool; make them the first choice for travelers. While you are staying with us, check out what is going on around the city. Covered parking is available at Hilton London Ontario hotel. Warm hospitality and comfortable luxury in downtown London.

Accommodation Details

Hotel facilities at the Hilton London Ontario: 323 spacious hotel guest rooms. Hilton London, CA hotel offers beautifully appointed guestrooms that offer up-to-the-minute amenities including dual-line telephones with voicemail, data ports and high-speed Internet access and wireless high-speed access. 44 private access Executive rooms and a private lounge for executive floor Guests at the hotel in London, Canada. For Guests desiring upgraded services, we offer Executive Class accommodations. Guests staying on Business Class receive complimentary upgraded continental breakfast and evening hors d`oeuvres served in the private lounge as well as complimentary local phone calls. Experience the luxurious comfort of the duvets and Egyptian cotton sheets, plush bathrobes and nightly turn down service.

Restaurants, Lounges & Bars

The London Grill and Market Cafe offer a range of menu selections beautifully prepared by the culinary team. JJ Keys Lounge offers an opportunity to sit and relax and enjoy a beverage and finger foods.

Meetings & Conventions

Hilton London Ontario Hotel in London, CA offers 18 meeting rooms, totaling 30,000 sq. ft. of meeting space, with the largest meeting room, having 12,300 sq. ft. of space.

Nearby

This London, ON hotel is located just 15km from the London International Airport (YXU), three blocks from Via Rail Station, Greyhound Bus Terminal, and minutes from the 401 Highway. Conveniently connected to the London Convention Centre 2 city blocks from Victoria Park 4 city blocks from the John Labatt Centre 2 km from Western Fair and Slots 3 km from London Children`s Museum 4 km from the University of Western Ontario and London Health Science Centre 6 km from Storybook Gardens Walking distance from Grand Theatre, Covent Garden Market, Citi Plaza, and Museum London. Take advantage of the packages at the hotel in London, Ontario and treat yourself to a golf getaway or take the whole family on a mini vacation.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 307 reviews
from New Prague, Minnesota
Submitted on 20-05-2016
Staff here is excellent, friendly, and very welcoming. I have stayed here more than once and each time the experience is the same. I like the location, and can walk to lots of local establishments. Will stay there again.
from Picton, Canada
Submitted on 24-05-2016
I would really recommend this hotel .Excellent room and parking easy to access .This is the second Double tree I have stayed at and will be looking forward to staying at another of hteir excellent so far Hotels .
from Winnipeg, Canada
Submitted on 24-05-2016
Staff very accommodating to move me to a quieter room when a party was brewing in an adjoining room. Left a piece a jewellery behind when I switched rooms. Staff contacted me about it and delivered to my room.
from bayfield, Canada
Submitted on 24-05-2016
Room was very comfortable, room clean, good beds and quite roomy. Bath spruced up recently, definitely felt higher end than before. Cleaning and room care was complete and unobtrusive Staff VERY friendly and accommodating. Buffet breakfast was actually warm and had good choices both hot and cold, pastries fresh and the coffee good and plentiful in carafe
from toronto, Canada
Submitted on 25-05-2016
Clean, friendly and welcoming staff. Excellent location if you have business in downtown London. Train Station is within walking distance if that is your choice. About 15 minutes straight drive from the 401
from
Submitted on 15-06-2016
Love this joint! Close to anything you need- impeccable service (Bruce and Rebecca) and hospitality - cannot go wrong booking here. Restaurant +++ Plenty of gym equipment Lots of restaurants within walking distance - shopping however shuts down before evening - so if need that - will need a car ---
from Orangeville, Ontario
Submitted on 16-06-2016
Everything was great during our stay. The building itself was a bit dated but renovations that have been done to upgrade the decor are well done. I would recommend this hotel to anyone needing to stay in London
from Toronto, Canada
Submitted on 18-06-2016
Have stayed at this hotel in the past and can say without hesitation that the front-end desk staff are the best in the business. Combination of good personalities/hiring and good training. Rooms are spacious and very clean and location is excellent. Would stay here again in the future.
from Toronto, Canada
Submitted on 19-06-2016
We stayed at Doubletree in London for a baseball tournament and were very happy with our stay. The rooms were nice, clean and well accommodated. The pool was great and the staff were very welcoming and friendly.
from London, Canada
Submitted on 20-06-2016
The rooms were well kept and comfortable. The breakfast menu was excellent. The elevator was very reliable. We rarely had to wait for one. The meeting rooms were a bit chilly and there were some difficulties with the audio-visual services in the meeting rooms.
from Wasaga Beach, Ontario, Canada
Submitted on 26-06-2016
Upon arrival...greeted at the entrance lobby by a very friendly greeter named Tom, check-in was very well managed and our room was very clean and tidy....just one little incident....the tap in the bathroom keep dripping all night...a minor thing, but annoying as well. Our reservation confirmation said that our check out was 11:00 am...however the information on the door of the room said 12:00, I think they need to change that information. The ice machine...mentioned on the door said there was ... Read more
from calgary,alberta
Submitted on 28-06-2016
Booked this hotel for 3 days on one of the large booking websites. We had an excellent rate. When we checked in the receptionist had to call someone and ask if our rate was a hidden rate. I never did find out what she was talking about. The room we were given had two queen comfortable beds. I think this room was designed for wheelchair access since the counters in the bathroom were very low. The room needed refurbishment as it was rather run down. We were attending a family function so we were ... Read more
from guelph, Canada
Submitted on 29-06-2016
Great location with lots of restaurants near by to choose from. quiet and great value in dining. Parking arrangements great. Friendly staff. Lots of walking opportunity with many boutique shopping. Beautiful park in walking distance.
from Edmonton, Canada
Submitted on 30-06-2016
The building is solid with very minimal sound transfer form one room to the next so sleep and relaxing is easy. If you travel as much as I do you know how important this is. The showers are great and hot water was plentiful.
from Toronto, Canada
Submitted on 30-06-2016
Everything as pretty good. Rooms are clean but signs of aging can be seen. Staff was helpful. Breakfast was OK, would be much better if they use those watery eggs ato breakfast. The fruit was nice though.
from vancouver, Canada
Submitted on 02-07-2016
Stayed for a night. Meet all expectations except that the full breakfast could be better. with more choices for meats, like smoked fish etc. also an omelette station and some artisan bread would not be bad.
from
Submitted on 03-07-2016
Super friendly and accommodating from the moment of arrival. The lobby is bright, spacious and modern. Greeted by lovely staff, especially Wesley who made us feel comfortable and welcomed right at check in. He was able to accommodate an early check in, answered our questions and made us feel special about placing us on a newly renovated floor. He went above and beyond! We had further interactions with him over our two night stay, and would recommend this hotel highly from his service alone. Othe... Read more
from
Submitted on 04-07-2016
Let me start by saying that I can't remember the names of all of the terrific people that helped us while we were here, so I ask the management to please look up who was working where on July 3rd so they receive their due credit. Now, to the review. I've been a Hilton Honors member for many years and stayed at many Hilton hotels, each one unique and most with great service. This hotel has captured my heart in every way! From the moment we walked into the lobby, we were welcomed with open arms,... Read more
from Hamilton, Canada
Submitted on 06-07-2016
The booking was last-minute for Trackside Music Festival in London. Despite the volume of people, checking in and out was quick. The gentleman who attended us was so charismatic and kind. Major downside? The pool wasn't in great condition. The pool itself was dirty, and the hot tub jets didn't work. We left after a few minutes. On the upside, the Starbucks in the lobby was just what I needed on Saturday morning. Overall, it was rather pricey ($170 with no continental breakfast), but th... Read more
from Vancouver, British Columbia
Submitted on 07-07-2016
Excellent hotel All the employees are friendly a professionals Internet is very good Rooms are confortable and clean I do recomend this hotel Breakfast is good Fitness center has good equipments and the swiming pool is very nice
from London, Canada
Submitted on 11-07-2016
This is a very nice hotel. The staff was extremely helpful and very pleasant. I ate at the hotel. The food was excellent plus you get a warm cookie! The hotel was conveniently located so I was able to try several restaurants in the area as well. I like to walk in the morning prior to my meetings. The walk to Victoria Park was a good distance for a morning walk and a pleasant destination.
from Toronto, Canada
Submitted on 14-07-2016
Doubletree London is a great choice for a business trip stay in London. The folks here are very friendly and helpful - everyone, even the housekeeping staff welcome you and engage you in discussion. The room are recently refurbished. The one suggestion I have is that the perks formerly offered to Gold Members when this property was a Hilton be restored.
from
Submitted on 14-07-2016
Stayed overnight for a business trip. Rooms are spacious, amenities are decent. The gym is not the best, so if you plan to workout be prepared. Rates are very reasonable and the hotel is close to the main city. Hotel is good value for money but please realise it is double tree not the Hilton main brand
from Dayton, United States
Submitted on 14-07-2016
I enjoyed staying at the DoubleTree. The staff were friendly. The rooms were clean and well appointed for my needs (plenty of plugs, desk, internet, coffee maker). The internet service was pretty reliable. Having a Starbucks in the lobby is a plus.
from
Submitted on 18-07-2016
I stayed at the Doubletree for 2 nights, meeting up with family from the UK. My room was lovely, clean, comfortable. When I retired for the first night, I could hear shouting among a large number of people through the adjoining wall. When it became apparent they were not going to quiet down, I phoned the front desk for the first time after midnight but there was no answer. I repeatedly called throughout the early morning hours, letting it ring many times, even phoning the outside line instea... Read more
from Toronto, Canada
Submitted on 23-07-2016
The front desk staff are very friendly & very helpful! The hotel was very clean and the beds in the rooms were so comfortable! Very well located in the heart of downtown London with many places to eat and shop right around the corner!!! Highley recommended!
from Windsor, Canada
Submitted on 25-07-2016
Stayed here Canada day weekend when the hotel was fully booked for a music Festival. Staff was courteous and well advised with all local attractions. Close proximity to all shopping in downtown areas especially the Indoor malls and famous Market. Hotel was super clean and newly renovated. Excellent value and lots of extras on site. Indoor pool, gym, restaurant and every guest gets a free Delicious Double Tree signature in restaurant made chocolate chip cookie.
from Mississauga, Canada
Submitted on 26-07-2016
The location is excellent, rooms are recently renovated. On the whole good stay, located in DT London. A/c makes lot of noise. As a HH member nice to recieve complimentory water bottles and hot cookie.
from St. Catharines, Canada
Submitted on 26-07-2016
We are regular guests at this property. We travel regularly worldwide. This property one of our favorite stops and the place where we feel most welcomed and truly at home -- mostly because of the excellent staff! Fernando, Susan and their staff rock!
from
Submitted on 27-07-2016
Location is great. Staff helpful and friendly especially in restaurant. Comfortable rooms. Lots of movies to choose from. The ice machines don't always work or they're not on your floor. Loved the food.
from Denver, United States
Submitted on 27-07-2016
I HIGHLY recommend the Doubletree by Hilton - London, On. Conveniently located in the heart of London. I stay in hotels more nights a year than I like to think about and the 5 nights at this hotel were truly the most pleasant I can recall. The entire staff is professional, warm, friendly and welcoming.
from Windsor, Canada
Submitted on 29-07-2016
Wonderfully welcoming staff - LOVE the cookie! The bathroom was a little lacking in a clean mirror and a well scrubbed tub but overall we were VERY happy with the accommodations (Fabulous bed!) and the breakfast!
from
Submitted on 30-07-2016
Front desk was very helpful & friendly. We had a King Suite , which was pretty large. My only issues with the room were the bed was like sleeping on a sinkhole. Doubletree...Putting a foam topper on the mattress doesn't solve the problem. Maybe it's time you invested in new ones. Second issue was more of a design issue. The height of the bathroom vanity seemed to be designed for visiting 7-year-olds. It literally came up to my thighs. We were going to eat at the hotel restaurant , ... Read more
from Markham, Canada
Submitted on 03-08-2016
Business trip to London. Proximity to local bank where I was attending a business meeting - perfect! The hotel staff were friendly and helpful. Hotel was clean and room was great. The only negative to mention is that, although there are a couple of pub style restaurants in the immediate vicinity, the better restaurants are Four or five blocks from the hotel. There are a lot of shady looking characters on the streets and I wouldn't like to walk around the streets of London on my own at night... Read more
from Canada
Submitted on 05-08-2016
Great location in London Ont. Very clean hotel. Great gym and nice indoor pool. Comfortable beds and great sleep!. Upon arrival we got warm cookies, a very nice touch to our family vacation offered by Double Tree.
from Calgary
Submitted on 05-08-2016
I stayed at the Doubletree for four months for business in winter 2016. The staff were very friendly and did their best to make everything as comfortable as possible. The restaurant has a decent and easy continental breakfast bar. If I was I a rush I could grab a Starbucks in the lobby and be on my way. The rooms are all large, I stayed on almost every floor and every type of room. The rooms have been recently updated and as a bonus you can open windows even on the highest floors. I got know th... Read more
from
Submitted on 05-08-2016
Great hotel, clean and very friendly, accommodating staff. Close to everything downtown. Definitely would stay here again. Even experienced a maintenance problem which was taken care of quickly and effectively within minutes by a friendly staff person. Within walking distance of almost everything you'd like and need.
from Miamisburg OH
Submitted on 09-08-2016
The room was large and clean. Check in was fast and the clerk was friendly and welcoming. The hotels location to Budweiser Gardens was unbeatable and the city of London is clean with a lot of food / drink options. Had a nice stay, if we're ever in that area again we would definitely stay there. We got a kick out of the recycling bin in the room, something I've never seen in the States but somehow seems quintessentially Canadian.
from Windsor, Canada
Submitted on 12-08-2016
Fantastic the Hotel was really great the staff was awesome the breakfast staff was fantastic I would recommend to anyone it was a nice place to come and relax while on a night in London Ontario thank you again
from Norristown, Pennsylvania
Submitted on 15-08-2016
My husband and I stayed here two nights to attend a convention. The location was very convenient and within walking distance of the Convention Center. The room was clean and comfortable. The staff and service were excellent, and the cookies you get when you check in and out are certainly a nice bonus. Parking was easy, they have a garage right next to the hotel that was secure. Over all, very pleased with our stay here, we will return if the convention is held in London again next year.
from Hope Island, Australia
Submitted on 14-08-2016
Good hotel in centre of city. Rooms good but best aspect is the staff. Super friendly and helpful especially when a little help or support is needed. Also good food and outgoing bar and restaurant staff.
from Kalamazoo, Michigan
Submitted on 17-08-2016
The hotel staff is very friendly, and the hotel itself is cleanly with up-to-date appliances and decor. I also loved the location - great for those guests that would like to explore the downtown area.
from Ottawa, Canada
Submitted on 06-09-2016
We stayed on the 6th floor which has not been renovated. The room and the bathroom felt a bit dated and the toilet was noisy. The free internet did not work over 2 days. Despite these issues, our stay was very positive and the staff were excellent. I recommend this hotel
from Winnipeg, Canada
Submitted on 16-09-2016
Great hotel. I enjoy the gym, pool and hot tub. Rooms are excellent and hotel staff are welcoming and professional. Always enjoy this consistently great experience. I also enjoy the fact that there is a Starbucks in the hotel lobby.
from Toronto, Canada
Submitted on 17-09-2016
Stayed overnight at Doubletree Hilton. Convenient central location with indoor parking ($15/night surcharge). Lounge and restaurant on 2nd floor very nice. Close to good selection of restaurants. Room was well equipped with coffee making facilities and good supply of toiletries. I can recommend this hotel to my friends. Photo is view from our room.
from
Submitted on 19-09-2016
Clean, simple, highest level of service, right in heart of downtown London, ON. Will always stay here when in London whether business or leisure. Only wish the Starbucks (in lobby) was open beyond 6pm.
from Ottawa, Canada
Submitted on 22-09-2016
Staff is excellent. Cookie is good, but could not take advantage due to sugar restriction. Condition of the hotel is average. It appears the owner does the bare minimum to upgrade. Forget the hot tub. It is a warm to cold tub. Even after complaining they did nothing about it.
from chatham
Submitted on 25-09-2016
Stayed at the hotel on a last minute trip to London. The front desk staff was polite and attentive to our requests and made sure we were well informed of the amenities of the property. We will definitely stay here again. The location is perfect for events in the downtown and close to many fantastic eateries.
from Welland, Canada
Submitted on 25-09-2016
Arrived late, and it was easy to access the hotel parking. Staff were friendly and helpful. Room was clean and quiet. Bed was surprisingly comfortable. Bathroom was newly done up. So that was nice to have. Hotel is well located. I ordered room service and the food was good and well presented.
from Calgary, Canada
Submitted on 27-09-2016
I was in town for the Canadian Country Music week and was treated very well. The rooms were very comfortable and clean. The staff were exceptional! The DoubleTree is attached to the Convention Centre which made it very easy to get around.
from Toronto
Submitted on 29-09-2016
Parking lot full. Park across the street but difficult. No real welcome to speak of. No assistance with anything. The restaurant on the second floor - strange menu but OK for Sysco Food. Servers very strange. Heard them talking about guests from quite a distance. Not really up to a professional restaurant standard. Decent enough rooms. But not relaxing as a hotel.
from
Submitted on 29-09-2016
Well on my first night here I realized that my room had not been cleaned properly eg bathroom sink full of hair and whiskers, yuck then on night 3 my friend and I were sitting watching the game when I saw a bedbug !! I had to insist on my room being changed
from
Submitted on 29-09-2016
Was given the room beside a conference / party room which maybe wouldn't have been a problem if there hadn't been a party going on. Don't understand how this hotel has such disrespect for guests that they would do this. Bed was ok. Room clean and comfortable.
from Patong, Thailand
Submitted on 30-09-2016
I have stayed here on business alot. And it is very disappointing. Not very quiet. Maids trying to get into your room before check out and even if do not disturb sign on door. They have no accountability and really don't care about the customer at all..it is sad as I would expect better serve at a Hilton chain. Not worth it..many other places to stay in this area
from Toronto, Canada
Submitted on 02-10-2016
Was in London attending a concert. Had to stay the night. Hotel good. Breakfast and parking not included so was pricey for what we needed. Hotel parking lot was full. Had to park my car across the street. Staff not helpful at all with parking issue.
from Grimsby, Canada
Submitted on 04-10-2016
The Doubletree was immaculately clean and offered great service. For myself and my coworkers attending the function, they accommodated early check in for almost everyone. There was a little glitch- when I got to my room it had been cleaned, but the beds weren't made. I advised the front desk, and they were quick to fix the problem and very apologetic. I didn't mind the oversight at all, but I was very happy with their efficiency in fixing it. Overall very impressed!
from Brooklyn, New York
Submitted on 05-10-2016
We were visiting our son who is a grad student at Western. The location was great, service excellent and overall experience great. We would definitely stay here again while visiting London. The bonus is our son lives only a mile from the hotel.
from Newmarket, Canada
Submitted on 07-10-2016
Overall, I was very happy with my stay at this Doubletree. The room was comfortable and clean. The bed was comfortable and the rooms were large. The in-room service delivery was stellar and everyone was extremely polite. My only concern was with the lack of complimentary parking and the lack of communication with respect to this. One request - vending machines on each floor are better than having to come down to the lobby in your jogging pants and slippers!
from
Submitted on 30-10-2016
This review if very overdue. I'm a young business professional, and I have stayed at this hotel more times than I can count over the last two years. The Staff at this hotel treat me like my own family and go out of their way to make sure that I have a fantastic stay each time. The Breakfast and Dinner staff at Blake's always greets you with warm smiles and fantastic service. When super busy, they are very apologetic and do their best to serve you and others as quickly as possible. Rebecca and... Read more
from Leamington, Canada
Submitted on 01-11-2016
Fantastic staff, comfortable and clean rooms. Nice hot tub and great cookies. Hotel staff willing to go above and beyond making sure your every need was met. Even gave us a cookie upon check out for the road. Loved my stay.
from East Gwillimbury, Canada
Submitted on 02-11-2016
My husband & I booked 2 nights at this hotel so that we could attend an event. When we arrived we were upgraded to a king bed. The bed was comfortable & the pillows are amazing! The room was very spacious and had a couch. The restaurant in the hotel had great food. If you don't want to eat at the hotel there are lots of restaurants in walking distance. The pool & hot tub were great! I would stay here again.
from London, Canada
Submitted on 02-11-2016
From check in to check out the staff was amazing. Kimberley and Michelle from Banquets, The Banquet team Mellissa and Ely. Brenda in the restaurant was great. Robert and Tom as our Bellman always with a hello and offering assistance. Taylor from Freeman AV was amazing! The young man Garrett who set up the ballroom was the kindness young man. Would reccomend the Doubletree Hilton in London Ontario for any Business or Pleasure trip to the Forest City. Thank you DoubleTree by Hilton for a great... Read more
from Perth, Canada
Submitted on 02-11-2016
So nice to have friendly, helpful and knowledgeable people to make my stay clear of any stress. My check-in was timely and my questions were answered professionally. I really do appreciate the layout and comfort of the Hilton/Double Tree in London, and the one in Mississauga was just as clean and comfortable.
from Ontario, Canada
Submitted on 06-11-2016
We were given a free upgrade to the executive rooms. Very spacious room, huge bed, but rooms need a decor update. Everything was clean and the bed and pillows were so comfortable. Only 1 packet of coffee in the room, so basically half a cup each and nothing left for the next morning. All the staff were friendly and helpful. Location was ok, not too far from bars and restaurants
from Niagara-on-the-Lake, Canada
Submitted on 08-11-2016
Blakes restaurant has wonderful meals but even better staff!!!!! Very enjoyable meal from start to finish with high quality food to very nice presentation. Plenty of choices with a variety of menu options. Thank you for the genuine hospitality!
from London, Canada
Submitted on 08-11-2016
Added bogus charges to bill. After reservation completed the request to have additional items ready and when I arrived and that wasn't done. Found cleanliness below expectations. Saw one of the executive suits and they are much better accommodations. That floor didn't have marks on walls and was cleaner. Had larger beds, better pillows, larger tv's.
from London, Canada
Submitted on 08-11-2016
I had to change rooms because I was getting calls at many times with no one on the line; two in particular were annoying one at 12:30am and the other at 4:00am. I had asked the front desk for the do not disturb telephone service. I changed rooms but the fan in both rooms was not working. The engineer was to fix both problems in the system and did not,
from
Submitted on 09-11-2016
It was wonderful staying at the Double Tree, especially the service, made my stay very pleasant. Robert C. The Bellman, was so sweet and helpful. I am in awe with how lovely Canadians are. What a great example for the rest of the world. Service is key! It was very clean and loved welcome cookies.
from Ontario, Canada
Submitted on 09-11-2016
The Cleaning Staff Lady was Very Friendly, Helpful and had a Super Smile. Rooms were clean and well stocked with bath items. Big Bath towels, and Good Coffee. Parking was complimentary and protected. See you next visit
from ottawa, Canada
Submitted on 13-11-2016
Great business hotel in the heart of downtown London. Friendly and helpful staff. I always stay at this hotel, and consider it to be my home away from home in London. The rooms are clean and spacious, and the fitness facilities are excellent.
from Windsor, Canada
Submitted on 17-11-2016
Great view of the Super Moon from our room window. Could have used a window wash however beautiful property. Pillows need to be firmer. Nice lobby, meeting space was nice as well. Warm cookie at check in was amazing!
from Chatham, Canada
Submitted on 23-11-2016
Was in town for fun. Parking was good but filled up in the evening and I was displaced. Not a big deal because the hotel removes the parking fee from the stay. Local pubs, restaurants and the park with ice rink about 2 blocks away. BLAKES restaurant wa excellent for breakfast. All the staff was very nice.
from Oshawa
Submitted on 25-11-2016
Restful stay, once you get into the bed. Very short people need a step stool. Room was set up nicely for both getting my work done and relaxing. Food service staff in dining room and room service quite attentive and friendly.
from
Submitted on 25-11-2016
good stay, rooms were nice staff was great, clean presentable. The restaurant staff was great, food was over cooked and drinks were over priced. The lobby was beautiful rooms wers spacious beds were comfortable. The cookie was a nice greeting
from Punta cana
Submitted on 26-11-2016
Doubletree mgmt failed to meet commitments. The principle of commitments and meeting them is important. Mgmt committed to parking and breakfast...they failed to provide both. You pay for parking but are not guaranteed a spot. You may have to park across the street at an Impark, despite having paid the Doubletree, and then set the alarm for six am to RE plug the meter.
from London, Canada
Submitted on 29-11-2016
from check in to check out. totally professional. Excellent location and walk to everything down town London. Great value for the stay. did not try the restaurant or recreation centre. So unable to comment. Highly recommend this hotel
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