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Best Western Plus Lamplighter Inn & Conference Centre

London, ON, Canada (YXU)

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Based on 841 reviews
Room & Rates

Standard Room, 2 Queen Beds (WaterSlide - 4Feet Height Restriction)

2 Queen Beds
375-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed (WaterSlide - 4Feet Height Restriction)

1 King Bed and 1 Full Sofa Bed
375-sq-foot (34-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (South Wing)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (South Wing)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Romantic Suite, 1 King Bed, Non Smoking, Fireplace & Jetted Tub

Romantic Suite, 1 King Bed, Non Smoking, Fireplace & Jetted Tub

1 King Bed
420 sq feet (39 sq meters)

Relax - Fireplace
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, Refrigerator (North Wing)

Suite, 1 King Bed, Non Smoking, Refrigerator (North Wing)

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Twin Murphy Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

1 Queen Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

1 Queen Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (North Wing)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (North Wing)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (West Wing)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (West Wing)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed
Relax - Fireplace
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, jetted bathtub
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Atrium Room, 2 Queen Beds, Pool View (WaterSlide - 4Feet Height Restriction)

2 Queen Beds
375 sq feet (34 sq meters)

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Lamplighter Inn & Conference Centre
591 Wellington Rd S., London, ON Canada N6C 4R3

Rooms
Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in London? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, CAD 5 and CAD 30 for children (approximately)
  • Pet fee: CAD 10 per pet, per day
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The property will be renovating from 11 October 2016 to 13 October 2016 (completion date subject to change). The following areas are affected:

  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Local Calls
  • Game Room
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 841 reviews
from Blenheim, Canada
Submitted on 21-05-2016
The hotel is in excellent condition, the pool was well maintained, The restaurant was well staffed and clean, the food was excellent. The room was clean and in good condition. The bed was very comfortable. I would recommend the hotel to anyone.
from
Submitted on 22-05-2016
We decided to attempt a family getaway with our 3 year old and 9 month old, and we are so glad we did. We had a wonderful time and our 3 year old has already asked to go back!! The pool area was great, and staff were very friendly. We were given a standard room with two queen beds, but no patio area or anywhere to get away from the little ones when they went to bed. I decided to call and see if anything else was available and if it were possible to upgrade. Marshall at the front desk was s... Read more
from Toronto, Canada
Submitted on 22-05-2016
Good location, great pool and Shelly was good for breakfast. As an option a lot of other restaurants are very close. We had a king suite and were worried because there were a few weddings happening but it was quiet when we went to bed. The pool area while very busy was like a little getaway. We will definitely go back when we visit London again.
from Mississauga
Submitted on 23-05-2016
Hotel is very clean ,front desk people very professional and friendly, rooms are very clean and well stocked . It's not just a hotel , it has this mini water oasis that feels like you are down south. Water slide in side a rock mountain, hot tub and fair size swimming pool , all heated. Game room has nice games for kids young and old . Go to the web side to find out more. We will be back. Enjoy my friends.
from Toronto
Submitted on 27-05-2016
Was great fun. People were kind and hotel was very clean. My husband and I were completely satisfied with our stay. Great for families as well and looking forward to bringing our kids for our next stay. I know they will love it like we did.
from Ottawa, Canada
Submitted on 03-06-2016
Spent 2 nights there with my husband and daughter. The room was nice (for Best Western standards) and clean. The pool is very nice and the water is warm, but the slide only opens at 5pm, which was no good for us. We were on a tight schedule, so I put up the "please make room sign" @ 10am. When I came back at 2pm room was still not done. I called the front desk and asked for my room to be cleaned at 4pm and that was no problem. Wifi is not very good.
from Gloucester, United Kingdom
Submitted on 05-06-2016
Quite a few members of our family stayed here for a family wedding, rooms were excellent, nice pool and waterslides. Breakfast was excellent. We walked to the Mall which was a bit further than expected, the receptionist said it was not far, but in 30 degree heat half an hour each way was not so good, but hey we are English, we coped!
from
Submitted on 06-06-2016
My family and I love this hotel! The rooms are well appointed and clean. The beds are super comfortable too. Love the pool and the atrium. So nice to sit on the balcony overlooking it. Highly recommend this hotel to families. The restaurant on site is affordable, which is a bonus!
from Windsor, Canada
Submitted on 06-06-2016
Slightly disappointed. Rooms dark and if you overlook the pool, you aren't opening your blinds to get "natural" light when you are getting ready. So room lighting should be better. Room felt dingy. Beds were comfortable though. For the price, I was expecting more updated rooms. Was a little disappointed with the pool. Though love the balcony for sitting on when kids are in bed.
from Salem, IN
Submitted on 24-06-2016
We stayed on the way to Niagra Falls and I picked it because my son loves to swim. The pictures of the pool were accurate and the pool was very clean. The staff was helpful and friendly. The room was also clean.
from
Submitted on 24-06-2016
This hotel is very clean, beautifully decorated and the staff is very friendly and careful to make you feel welcome. The restaurant is great for families and the pool and waterslide are a great feature as well.
from
Submitted on 25-06-2016
Each time we travel the Highway 401, we never miss a chance to stop at the Lamplighter. We just love the Atrium full of tropical flowers and plants, event palm trees all around the very warm pool and water fall. We appreciate the restaurant Shelly's so much, that we never eat outside the hotel. There are plenty of parking places. The rooms are spacious and we always use the mini fridge and the free Wi-Fi. Every employee is professional. Last, and not the least, the hotel is clean through and thr... Read more
from Ithaca, United States
Submitted on 27-06-2016
This was the perfect place for our family to stay while en route to Wisconsin. It was easy to find, had great amenities for us and our dog. The staff was friendly and helpful. We had a great time in the pool atrium area where the water was clean, the water slide was operational... we enjoyed the retractable roof.
from London, Canada
Submitted on 28-06-2016
Extremely clean and rooms fairly sound proof. The pool and hot tub were clean and not over chlorinated. The children loved the slide and the oasis atmosphere was beautiful and serene. Plenty of free convenient parking. Also mini fridge and outdoor patio included with room charge.
from
Submitted on 08-07-2016
My wife and I drove from Detroit to use this hotel as our headquarters to enjoy some of London's attractions. We had our three small children (7 and under) with us and thought they could use the pool while we took a break in between activities. Little did we know the kids did not want to leave the pool and the water slide. The staff was extremely considerate and engaging. They treated our kids kindly and made them feel welcome. The hotel was extremely clean and well maintained. (I saw a gardene... Read more
from Windsor
Submitted on 09-07-2016
We had an Awesome time, wonderful stay and lots of fun with grandchildren. Pool was fantastic, staff always friendly, good food at Shelly's Restaurant, very clean hotel and planning to go back as soon as we can.
from
Submitted on 12-07-2016
Very nice reception and helpful staff. Although we didn't use the pool, it looks great. Hope to come back. The waitress at the restaurant was friendly and nice. 10 minutes from the freeway. Overall remarkably clean and efficient 4 to 5 stars
from Warner Robins, Georgia
Submitted on 12-07-2016
We had a good experience in this hotel. The pool is beautiful. My daughters had a great time in the pool. This place is a little bit noisy. During our visit a lot of children was noisy and few dogs barked. But not during the night. The rooms were clean and smell good.
from London
Submitted on 13-07-2016
Our son's wedding was at the Lamplighter so we were there for rehearsal, dinner, brunch etc and everything was top notch. The staff were very friendly and accommodating. Our suite was huge! We had a full fridge, sunken living room, huge bed, separate Jacuzzi and shower. We loved it and entertained over 30 people on the day of the wedding. the food for the wedding was excellent and the rehearsal dinner and brunch at Shelly's(restaurant attached to the hotel) was very good and reasonably pric... Read more
from Waterloo, Canada
Submitted on 15-07-2016
This was our 3rd visit to the Lamplighter. We were in town for an event at Budweiser Gardens. The parking is super convenient and has easy access to the rooms. We just had a basic room. One thing I was disappointed in was the charge for the cot. While only $10, we got to the room and the cot couldn't even open up. We had to pull the mattress off the cot and my son slept on the mattress on the floor. Again, it's only $10 but it would be nice if we were told it didn't actually fit! Another disappo... Read more
from Barrie, Canada
Submitted on 19-07-2016
This is our second time staying here and we haven't even checked out yet and I am planning our third visit! Hotel is beautiful, clean, staff are excellent. Pool and slide are so much fun for the kids. Great location close to restaurants and shopping. We made great use of the games room, in room movies, guest laundry and the atrium seating area overlooking the pool. We will be back again for sure.
from
Submitted on 19-07-2016
This place is awesome! Had a follow-up visit at the London University hospital. This hotel provided a "medical" rate which was very fair and a great room which was like a suite. Friendly staff that provided information that led to a fantastic dinner downtown. Their hospitality helped calm nerves and make for a pleasant stay. Great location to downtown and nearby pubs. One of the "best" Best Westerns I've stayed at (and I have stayed st a lot both in Canada and the US). I will be back!
from Belleville, Canada
Submitted on 20-07-2016
My son, daughter and I travelled to London for my daughter's surgery. I chose the hotel specifically for the pool and slide so that the kids could have a little fun before my daughter had to go to the hospital. They had a great time! After the surgery, the room was an excellent place to rest and recover. Not only did the hotel staff go out of their way to ensure our comfort, the room itself was large, comfortable and very clean. We would recommend this hotel to anyone looking for a great pla... Read more
from
Submitted on 20-07-2016
This hotel was very clean, had all the amenities we needed, and the staff in the restaurant and lounge were exceptional. What a fantastic pool and water slide. Unique experience. This would be wonderful for a family with kids.
from Mount Pleasant, Canada
Submitted on 21-07-2016
We arrived just after 3pm on Thursday and checked into room 120. Our room was only a few steps to the pool. The pool was busy but we were able to stay for a few hours and have some fun and the kids loved the water slide. Lifeguards were on site and watching the slide closely. The pool also has a hot tub and towels available. The hotel and pool were clean and the staff friendly. I would recommend to families or anyone who is looking for a place to stay in London. Parking was free.
from Ridgetown, Canada
Submitted on 24-07-2016
My son enjoyed the pool and waterslide. It would have been nice to know that we could not use the pool when we arrived due to a wedding so we could time our arrival differently but was otherwise an enjoyable stay.
from Thunder Bay, Ontario
Submitted on 25-07-2016
awesome hotel beautiful pool area great restaurant shuttle driver was a wonderful lady made my daughter feel safe as she drove us too our appointments at the hospital (make sure to tip her she deserves it wish I cold remember her name), they take the over flow for Ronald McDonald house and that is how we had our stay there very polite staff if I need to go down to London again this is where I will stay.
from Vancouver
Submitted on 26-07-2016
Very nice place to stay. the Atrium and pool were almost resort quality. There is a waterslide and hot tub as well as a large swimming pool. Great place for families. Only drawback was that breakfast was not complimentary.
from
Submitted on 27-07-2016
We were really pleasantly surprised with our stay. The room was really nice. The pool and games room/restuarant on site made it a great stay for my kids. The pool is very warm and features a fun waterslide that my son loved! Would definately stay here again!
from
Submitted on 29-07-2016
everything about this place is wonderful from front desk to food to the pool housekeeping we callled the desk about a movie they were up asap got it going for us we stayed two nights but could of stayed more it was such an amazing time everyone here is awesome delivery of food drinks to room asap
from Vancouver, Canada
Submitted on 30-07-2016
We were on a family visit to London, Ontario. The hotel was great.. The beds were excellent. The mattresses were very comfortable. Two queen beds with two side chairs , table, fridge, tv ... We were too tired from our driving to enjoy the pool but it looked great. The hotel is very clean. The staff were very friendly and helpful. We had a small dog and they gave us a full package of doggie bags and a plastic water and food bowl. I would definitely recommend staying here.
from Grimsby, Canada
Submitted on 30-07-2016
we've stayed at this hotel many times as a mini get away for my husband and I. we've also enjoyed the times we've come with our grandchildren who just love the facility especially the pool, hot tub and water slide. we will be back again and again!!!
from
Submitted on 31-07-2016
Clean, comfortable and very friendly ! Will be back next year for family vacation! pool was wonderful. Beautiful atrium, would be great for a wedding. Restaurant on site had good food at decent prices. Beds were comfortable and so were pillows!! 5 stars for sure!!
from Ancaster, Canada
Submitted on 03-08-2016
very nice hotel, we paid the extra for a room in the atrium area which has a balcony overlooking the pool; very beautiful view. My children adored the waterslide and pool. Great to have the extra space in the suite. well worth the money. front desk staff were very efficient and friendly and as we arrived early, my room was not quite ready, but they sent me a text when it was.
from Sudbury, Canada
Submitted on 03-08-2016
The Best Western Lamplighter offers a great place for our family to stay as we have 4 children under the age of 5. The pool was a great attraction for them and will be the highlight of their summer this year.
from Sarnia, Canada
Submitted on 07-08-2016
We wanted to bring our young children to Storybook Gardens & Adventures on Wonderland. This was a great hotel to stay at between day trips. The kids LOVED the pool. My daughter like the many fish in the pond. One of the hotels employees gave her some food for the fish, this was the highlight of her trip! Room service via text messaging was VERY convenient. Restaurant was also good.
from Brampton, Canada
Submitted on 08-08-2016
I booked this hotel because I had to go to London with my two kids for a couple of nights. It was great. My kids said wow as soon as we went into the room. It was clean spacious and my son was impressed with the new flat screen tv. I knew before I went that the slide was under repair which was fine as long as I knew in advance so I was prepared. Nothing like going somewhere and being disappointed. The pool, hot tub and the nice little waterfall were great. I loved that the roof opened so it was... Read more
from
Submitted on 08-08-2016
Stayed with the whole family (including our dog for some nights). The pool, hot tub, and waterslide are awesome!!!! Had a great breakfast every morning at Shelly's. Everyone was really friendly and accommodating! Will definitely stay here again!
from Windsor, Canada
Submitted on 09-08-2016
I bring my kids to the Lamplighter every year for a mini vacation while visiting relatives in London. Every year, we have a 5 star experience. This year was a bit different, but still a good trip in all. The big disappointment was that the water slide was closed for maintenance. To be honest, the water slide is the main reason my kids love this hotel so much. Other than that, everything else was really good. Our atrium room was perfect and I do love how you receive a text soon after your arrival... Read more
from
Submitted on 11-08-2016
Food was a disappointment. Restaurant! Service slow and presentation -1 flavourful-1. Very slow with completing transaction. Conference was a success otherwise. Hospitality room was sufficient & well stocked. Catered food was excellent much different than restaurant.
from Bowling Green, Ohio
Submitted on 12-08-2016
My husband and i have been here before. The first impression lasted because we thought the hotel was awesome! This time we just stayed overnight for our trip to Montreal and since webleft home late, we needed a place to stay before heading straight to Montreal! We never had second thoughts of choosing this hotel for the night. Its close to town, gas station, not very far from the highway but the hotel is in a secured location! The only thing i don't like is how stingy they are with their breakf... Read more
from Sarnia, Canada
Submitted on 12-08-2016
This is the place we stay when coming to the London Cancer Clinic. We love the resort feel. The rooms are very clean and comfortable. We love the fact that there is a tub and a separate shower. You have Shelley's restaurant on site with great food. The pool is amazing! If you have kids this is the place to bring them. They also give hospitals rates which is helpful. The grounds are kept up as is the entire place. Very clean and elegant .
from Region of Waterloo, Canada
Submitted on 12-08-2016
I am going to give a review based on past stays here. The pool is always fun. It was a bit of a let down that the slide was closed but with feeding the fish at the pool and the pool and hot tub it was not so bad. We have always liked our rooms previously but this time we noticed that it was starting to look outdated and a bit grim. The bathrooms for sure compared to newer hotels needs a face lift. Our room had an old 13 LTR toilet which is a complete water guzzler. The room itself feels out o... Read more
from Epsom, United Kingdom
Submitted on 12-08-2016
We stayed for three nights with 1yo. Plenty of space for travel cot, easy access from car to room. Really good pool to swim and play in (not so great if you want to do lengths). Food in immediate vicinity is reasonable and there is a huge mall down the road if you fancy that. You are well placed to drive to see local attractions, we were only an hour to Pinery national park by Lake Huron. Good value if a deal is on
from Woodstock, Canada
Submitted on 13-08-2016
The hotel and the rooms are very clean and comfortable. The atrium is gorgeous with tons of healthy plants and a great pool area. A terrific value and a perfect location close to restaurants and shopping. There is even a shuttle to Victoria Hospital/LRCP if needed. We would definately reccommend this hotel. A fantastic place to stay with polite and friendly staff!
from Whitby, Canada
Submitted on 15-08-2016
We have stayed at the Lamplighter numerous times over the last few years, the rooms are very clean and modern and the beds extremely comfortable. The staff are great and very accommodating. The atrium pool area is fantastic with a very tropical feel. Shelly's restaurant has excellent food and service. Makes for a great family getaway.
from Sudbury, Canada
Submitted on 15-08-2016
Clean well-appointed rooms. Excellent sleeping comfort, very helpful front desk. Plenty of chain restaurants nearby but not central to the downtown core. It was a $15 cab ride to the Budweiser Centre.
from
Submitted on 16-08-2016
When you think of this place you think somewhere to bring the kids. Nope even without them you can have a resort type feel with a relaxed well cared for atmosphere! It was certainly a different experience. We had a late supper and drinks in the atrium where were able to sit talk and enjoy the sound of the waterfall and the beautiful surroundings. My one complaint is there is no sound proofing between the doors and wall to the hallway. It being a fairly newer area of the hotel we were stayin... Read more
from Milton, Canada
Submitted on 16-08-2016
When travelling through London I always stay at The Lamplighter Inn. The location is convenient. parking is ample, the hotel is beautiful and the rooms are very modern. My only wish would be later operating hours for the hottub
from Windsor, Canada
Submitted on 27-08-2016
I brought boys my to the Lamplighter for 2 nights and they had a blast. The rooms and pool area are immaculate. Easy to get to, the location is perfect for shopping, dining, and sight seeing. It's also ideal for just lounging around at the pool area. This was not our first time and it won't be our last. It is an awesome last minute getaway without breaking the bank. Make sure to ask for an atrium facing to get the full tropical effect.
from Ontario
Submitted on 31-08-2016
We just celebrated my daughter's 10th birthday with 12 guests plus ourselves. We were in Room 147 (important because you get additional 'green' space outside your room) which was situated perfectly outside the lighthouse waterslide. Juan was so efficient and quick to bring tables and chairs so we could set up for the birthday party, and was friendly. Our room was clean and neat and they have updated many of the rooms along the back of the hotel. I would highly recommend having a child's birthday... Read more
from LaSalle, Canada
Submitted on 31-08-2016
We all really enjoyed our stay. Rooms are clean, beds are comfortable and the hotel service is wonderful. We originally had a room overlooking the parking lot and since we were only staying one night I requested if there was a room overlooking the pool area. They were very accommodating and were able to give us a room overlooking the pool area. My kids who are aged 7&10 loved the water slide I actually went down a few times myself and we all loved it. We will be returning in the near future!... Read more
from
Submitted on 05-09-2016
Great rate for great accommodations! Comfy beds, clean rooms and good water pressure in the showers (not always the case in most hotels). The water slide and pool made us feel like we were on vacation. Despite facing the pool area, the rooms are very quiet. Will definitely stay here again on our next trip to London.
from Trenton
Submitted on 08-09-2016
Took the family using my points. Hugh room. Carpet was stained bad. Bed was nice. But the best part was the pool, but not any pool but a pool with a spiral slide out of a lighthouse. Cool. Kids loved the pool.
from
Submitted on 10-09-2016
This hotel is nice but I reserved a room on line on when I arrived gave my credit card expecting to pay the rate online when I got the bill in the morning it was 40 bucks higher than expected .... Now I need to go complain, or do most just leave and pay?
from St. John's, Canada
Submitted on 10-09-2016
This was my second time staying at this hotel. Both times service was excellent right from making the reservation. The rooms are lovely and the restuarant has excellent food. Room service was on time and food was hot. They also have rates for travellers visiting London for hospital reasons. Phenomenal service and would recommend wholeheartedly. Two thumbs up!!??????
from Newmarket
Submitted on 12-09-2016
I was so impressed with the service we received while we stayed at this location. The lady at the front desk was courteous and inviting. The Hotel itself is beautifully designed and it was perfect for my son to roam around and explore. The room (263) was more then comfortable it had a TV in each room and it was climate controlled.The pool was just perfect and it made our stay much more fun.
from Shelburne, Ontario, Canada
Submitted on 14-09-2016
In London I need a suite so I can work in a separate room without waking others. The Auality Inn and Suites is less expensive and you get less. The Best Western is more luxurious and so sometimes I pay the extra. The breakfast is not included but the restaurant serves a $6.25 Breakfast more than I could eat.
from
Submitted on 15-09-2016
This hotel is my first choice in London whenever my son's ever had a tournament in the area. The pool and water slide are fantastic. The area is central for many amenities. The room was clean and spacious. I would highly recommend this particular hotel.
from Toronto, Canada
Submitted on 16-09-2016
I stayed at this hotel while attending a conference. I was very impressed with the service, the catered food, the cleanliness and the interior look and feel of the hotel. The atrium of the hotel is just absolutely stunning. It's like a tropical oasis that takes you away from everyday life. The man-made waterfall, the beautiful fish swimming in the water and the tropical plants are so well taken care of and perfectly placed in the atrium. Its a must you must to take a moment to sit and relax in t... Read more
from Oakville, Canada
Submitted on 16-09-2016
I recently attended a conference and stayed at the Lamplighter Inn in London Ontario. The conference facilities are great. My hotel room was clean and comfortable, the housekeeping and front desk staff we very friendly and eager to help make my stay as pleasant as possible. I look forward to my next stay
from Wellington County, Canada
Submitted on 18-09-2016
This has fast become one of my favourite hotels in my travels through Southern Ontario. Clean and bring with excellent staff and rooms that make you feel comfortable whether for one night or several. Restaurant is terrific with good food and great staff
from Angus, Ontario, Canada
Submitted on 19-09-2016
We traveled to London for the Air Show 2016 and decided to stay at a hotel to avoid the over 3 hour trip one way. We booked through CAA and was impressed with the photos of the hotel, pool and restaurant. Well............the pictures don't do it justice. This hotel was amazing! The hotel staff are the friendliest, even walking around the hotel, which is beautiful, if you walked by a staff member, they would greet you with a smile.....so nice! They made you feel special...We arrived at the hotel,... Read more
from Woodstock, Canada
Submitted on 22-09-2016
Great place, lots of fun for families. Awesome pool area, slide, nice little arcade. Very clean rooms, friendly staff. Love the "text" the front desk feature! Perfect location on Wellington Street, close to all types of restaurants, and hospital.
from Kenosha, Wisconsin
Submitted on 25-09-2016
This hotel had a great pool area with a water slide. There was a game room. Room was very comfy and quiet. The staff was friendly and helpful. It was in a great location. Handy location to restaurants etc. including one restaurant on site.
from
Submitted on 25-09-2016
Myself, my wife and three kids stayed over on a Sunday evening. Everything was great! We have stayed several times in the past and have recommended this hotel to many of our friends and Co worker's. It looked like minor updates were done to the property since the last time we stayed (about a year ago). It's nice to see that this property is being well kept and maintained. Staff was very friendly and rooms were definitely in our opinion 5 star! We will be back. Thank you to the staff and hotel f... Read more
from Barrie, Canada
Submitted on 26-09-2016
The London International Airshow was being held on the weekend of September 16th. My wife and I decided to stay for the long weekend. We stayed at the Best Western Lamplighters Inn. We were not disappointed. The Inn is much larger and more luxurious than we had thought. One has a a welcoming first impression when one arrives. There are well dressed, very professional staff to greet you upon check in. Our room was a nice size and well appointed. It is a small point but entry into the room is eas... Read more
from Brighton and Hove, United Kingdom
Submitted on 29-09-2016
I have been to a lot of hotels but this one surprised me like no other. For the cost, which was pretty cheap, I wasn't expecting much, just a decent few nights sleep whilst exploring the local area. My wife booked this one, she showed me one picture of the pool area and I said "do it" it looked great for our boy. It didn't let down and exceeded my expectations, the pool area was exceptional, the atmosphere great, room was large, spotless, the entire hotel was excellent. The staff here were so... Read more
from Ajax
Submitted on 30-09-2016
I was really disappointed after reading some reviews for this hotel and found that the reviews were not what I found. The room was not too bad but the washroom was very very small and was falling apart. I stayed in room 124 right on the end and to my surprise you did not need to use a pass to get in any of the doors to the outside so anyone could come and go as they felt like. There were signs everywhere "beware" do not leave anything valuable in your car, obviously they had issues in this ar... Read more
from Guelph, Canada
Submitted on 02-10-2016
We asked for a king atrium room overlooking the pool. Check in was seamless and staff was pleasant. Room was clean and balcony overlooking the pool is very nice. No complaints. Will be back. Close to many ameneties.
from Brampton, Canada
Submitted on 03-10-2016
Except for no free breakfast an excellent hotel. Location and appearance and cleanliness were superior. I would recommend this hotel if you are in the vicinity and if you have children the atrium pool and fitness area were beautiful
from Windsor, Canada
Submitted on 09-10-2016
After a negative experience at another hotel- this was a pleasant surprise. I had asked for a quiet room in the back to be away from the crowd and I was happy with this choice. I was there for one night and I did not care to be near the pool area but if you are travelling with family- this could be a better choice. They offered me a pass for the pool but I was not interested since I had a busy day. The standard room with king sized bed is good sized for solo/couple and really clean. It had full... Read more
from Toronto, Canada
Submitted on 13-10-2016
I came down to London, at the end of September 2016 to catch a concert at Bud Gardens. I stayed at this hotel and it was wonderful. From the very first moment the customer service was tremendous. The room itself was also spacious and clean, and everything I needed was there neat and ready. The pool area is amazing and the fitness centre was great. The location is great as well and it was a very reasonable taxi fare over to the concert. I will stay here again for sure.
from Newmarket, Canada
Submitted on 16-10-2016
I've been to this hotel before but this was the best stay yet. On Thanksgiving weekend, we had a suite with 3 adults and a 20 month old. The rooms were clean, modern and the pull-out couch was the most comfortable one I've ever slept on. The front desk staff was professional and the chambermaids were very friendly and welcoming. Of course the atrium with the pool is why we came back and my granddaughter loved it.
from
Submitted on 17-10-2016
I just stayed for a couple days and they were very catering to all my needs. Great place to stay. Checking in was quick and easy. They have a system where you text them any problems and it is very convenient. Staff is helpful and friendly. Room is clean and tidy. No complaints here.
from
Submitted on 21-10-2016
We stayed at the BW Lamplighter for our 25th Anniversary. We stayed in a lovely Junior King Suite. It had a very nice sitting room with a couch, chair and a very big TV; a desk along with another TV in the bedroom. The room was sparkling clean, the staff were very accommodating. Check in was quick and we used the express check out! Will definitely stay there again. We left a couple of small articles in the dresser and they mailed them back to us for the cost of postage!
from Niagara Falls, Canada
Submitted on 22-10-2016
I love this hotel so so much! I love the vibe! Its so much fun!!! There's waterslides and pools + a hotub. I'm going for my birthday because i love it so much! There's also a resteraunt thathas good food for a good price!
from Halifax, Nova Scotia
Submitted on 28-10-2016
I had stayed at a Best Western in another town the evening before and was impressed enough to choose this location for our evening in London. What a mistake! From the previous location, I was quoted a rate at the Lamplighter however upon booking by telephone was surprised to find the rate $40.00 higher; again I had very much enjoyed my stay and agreed thinking availability may have changed. Upon checkin, the receptionist was friendly however didn't go over the usual information at all- I had to... Read more
from
Submitted on 05-11-2016
1) 1/3 the price 2) large artrium space with a slide, pool, tables with a view and good climate control ( feels like Florida) 3) kid friendly atmosphere 4) restaurant on site 5) rooms facing the artrium (book early) 6) did I mention: 1/3 of the price
from Windsor, Canada
Submitted on 10-11-2016
I arrived , and right away everything started up on the right foot The checkin went smoothly Directions were given to my room The room was a King size suite with pullout sofa. The rooms were configured with the bathroom and shower between them This is perfect for a family of 4 The rooms were clean and the decor was lovely . We had a window which faced the Atrium. A nice stay amongst many restaurants and shops . We will return again. And The best thing the hotel was very very quite . I got to ... Read more
from Sarnia, Canada
Submitted on 13-11-2016
Absolutely gorgeous room. The facilities are fabulous. The pool area looked amazing! The breakfast wasn't bad but next time I think we'll go out to a restaurant to eat. I appreciated that the front desk attendant texted to ensure everything was alright upon our arrival to the room. The bed was huge and comfortable, the spa bath was great, the shower was the absolute best! We will most certainly be returning.
from Parry Sound, Canada
Submitted on 13-11-2016
I was training for a long distance bike trip and this was the perfect place to stop for the night. The pool area is very cool and the water slide wasn't supposed to be opened but it was so that was fun to go down. The rooms were very clean and the hotel is big. There was a minor problem at check in but after a bit it go sorted out.
from Toronto, Canada
Submitted on 14-11-2016
I stayed at the Best Western Lamplighter for three nights with my daughter for a tournament. Great pool and fantastic water slide! The atrium is a great place to relax and socialize with friends or family. It feels like a bit of a tropical getaway. The rooms are nice and clean and come equipped with a mini fridge for convenience. Located next door is Shelley's restaurant, which has a very nice menu with a great price point. One of the best parts is you don't even have to go outside to have a me... Read more
from Cincinnati, Ohio
Submitted on 16-11-2016
I stayed at the Best Western Lamplighter for 1 night when I was passing through London on a business trip. I am a Best Western Diamond reward member and was upgraded to a 1 bedroom suite without asking and the suite was terrific.The staff were great at the front desk and I would stay here again.
from
Submitted on 17-11-2016
The customer service we had during our stay was nothing less than exemplary. I booked online & messed up the dates not once but twice. Pamela accommodated was very accommodating. It was a great stay!!
from Hamilton, Canada
Submitted on 19-11-2016
We were at this hotel for an overnight family stay. Great hotel with very attentive and friendly customer service! Hotel room and all common areas were very clean, despite the hotel being very busy during our stay. When in London, we will stay at this hotel again!
from Hamilton
Submitted on 21-11-2016
The staff are courteous and knowledgeable and extremely helpful no matter what your needs are. The room was absolutely perfect and when I booked the room I asked for a specific area (facing the pool and on the ground floor) and they were able to accommodate me, which I very much appreciated. I stayed there with my daughter and two granddaughters and the kids love to sit on the balcony and look at the pool, when they're not in the pool having a blast!
from Sarnia, Ontario
Submitted on 21-11-2016
I must say that my wife and I were totally impressed with not just the great room but the kindness and professionalism of the hotel staff. Thanks so much for making our stay a memorable one! This was for our annual Christmas party and I hope we are able to come back next year.
from
Submitted on 21-11-2016
We always stay here when we have hospital appointments for our children. The hotel offers a free shuttle and the staff is always friendly. Unique hotel beautiful layout and great pool with water slide. Check height restrictions and water slide times. We often miss the times it is open.
from Saskatoon, Canada
Submitted on 24-11-2016
What an amazing hotel!!! The rooms are clean and the beds are very comfortable. The pool area is second to none. The staff are very helpful and friendly. If you are in the London area, stay at this hotel.
from London, Canada
Submitted on 27-11-2016
We stayed overnight in the fall 2016 and especially enjoyed the restaurant at the hotel. We ate dinner and breakfast there. Prices are very reasonable, food was good and pleasant staff. Our room was comfortable, parking very accessible. The pool area is very nice.
from
Submitted on 28-11-2016
I stayed here with my daughter and her friends for a birthday getaway and everything was perfect. Friendly and helpful service, impeccably clean room, well maintained and enjoyable pool area and very easy check out made for a very enjoyable getaway.
from Canada
Submitted on 28-11-2016
Great sevice right from the front desk. We had an Atrium room overlooking the pool. Big clean comfortable room with a balcony. Recommend having dinner at Shelly's in the hotel. This was a business stay but my wife and I will definitely be back. Great experience!
from
Submitted on 30-11-2016
This is the second time my daughter and I have hosted her birthday at this fantastic hotel! Everything from the check in (complete with a welcome text from the front desk) to the check out was handled with ease. Being a large group with many needs can be challenging at times but not for the best western lamplighter! Garbage magically disappeared from our gathering outside our room, extra towels were delivered within minutes to our room at 10pm and the rooms were comfortable and left us with ... Read more
from Hamilton, Ontario, Canada
Submitted on 01-12-2016
It is a beautiful place to stay. courteous staff, comfortable rooms, nice and spacious. Shelly's Bar and Grill is a great place to dine. There are other dining places in the area, variety store within walking distance. It may be a no-smoking inn, but there are some areas set aside for smoking. The indoor pool and slide and hot tub area are fantastic. and depending on where your room is you could view the pool from your balcony.
from owen sound, Canada
Submitted on 03-12-2016
I stayed at the Best Western Lamplighter Inn in London for five days in November. My husband had surgery and I made the hotel my home while he was hospitalized. When my husband was discharged from the hospital, he came back to the hotel to spend a night before our long drive home - the hotel staff made sure we were equipped with everything needed to make his post-op stay safe and comfortable - even supplying a wheelchair for our use! I have stayed at this hotel numerous times over the years an... Read more
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