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Chateau Jasper

Edmonton, AB, Canada (YEG)

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Based on 717 reviews
Room & Rates
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi, 27-inch flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Chateau Jasper
96 Geikie Street, Jasper, AB Canada T0E1E0

Rooms
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. Additional features include complimentary wireless Internet access and wedding services.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Chateau Jasper. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 15 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Local Calls
  • Indoor Pool
  • Lounge/Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 717 reviews
from Gold Coast, Australia
Submitted on 11-05-2016
A group of four on a road trip from Calgary to Vancouver. We stayed at this hotel for two nights. The room was clean comfortable and well appointed. As advised in previous reviews, the beds have been replaced and are very good. Reception staff were efficient, friendly and helpful with recommendations for places to see and things to do. The only sour note to our stay was on our last night. We had done a lot of running around and just wanted to have a meal and go to bed, ready for an early start t... Read more
from
Submitted on 19-05-2016
We were unsure of this hotel due to some of the reviews, but generally we have had a great stay. The beds and linen were excellent, very comfortable. Breakfast was either full or continental buffet. About 20 min walk to town. The rooms were a little tired, and hot. A relative simple change which would in my opinion up the standard is to provide proper glasses and mugs rather than paper/glass.
from
Submitted on 19-05-2016
I stayed here after my trip to Banff and on my way to lake Louise. The hotel staff were very friendly and helpful. The beds were comfortable which is important to me. Unfortunately my room was a little worn. Some of the carpet had been worn away. It was not a major problem for me. If you don't mind walking then it is a beautiful location and quiet. It is just a bit of a walk to the main part of Jasper
from Sherwood Park
Submitted on 21-05-2016
Didn't read any reviews about the Chateau Jasper before we came. We had a room in another hotel Booked but due to an asthma attack (older fireplace in room) couldn't stay there. So we had to locate another hotel in a hurry! We asked to see a room at Chateau Jasper and loved it! Very bright, well appointed and great bed and bathtub! The staff were so very accommodating during a power outage and handled themselves very well. We were given the option of moving but chose to stay. The hotel was ver... Read more
from greater london
Submitted on 24-05-2016
On arrival we were given room 131 (2 queen sized beds) and told by the receptionist this had just been renovated so they would appreciate feedback. The room was a good size and decorated with pleasant furnishings. The queen sized beds with super bedding were the most comfortable of all the 6 hotels I stayed in during my 2 week visit. My only criticism being the bathroom was too small with the door opening too close to the toilet. I didn't feel having the kitchen area with sink was necessary and ... Read more
from Exeter, United Kingdom
Submitted on 27-05-2016
Stayed here for a two night stay having previously stayed in Lake Louise. Good size room overlooking road (which appears to become a car park for coaches at night time). Free parking, free Wi-Fi, in room safe (which was a bit too temperamental closing for me to use, so didn't), fridge, coffee machine, air con and two double beds. Warm room even with air con on so ditched the duvet for a sheet and blanket, which helped. Bathroom OK but door took quite a bit of room. A short 15-20 minute walk into... Read more
from Edmonton
Submitted on 28-05-2016
My friend and I spent a night in Jasper as we had much to do and see. The weather wasn't the best but that was ok. The hotel is on Geike St., two streets off Connaught, the main street. The staff allowed us to check in early as the room had been cleaned. The room was a two double bed that faced the Discovery Trail and the road to Pyramid Lake. The beds were comfortable. We had a mini fridge located in the closet with the safe below it. Bathroom was spacious and the tub was a bit longer t... Read more
from Midlands
Submitted on 30-05-2016
We had 2 nights at The Chateau Jasper. Our rooms were great. We asked for a twin room and were given 2 wonderful comfy Queen Beds. It was ideally located for a short stroll into the gorgeous little town of Jasper or to sit in the park area. The woods ran behind, so we took a stroll and had fabulous views of Jasper. Staff were very helpful. It was fabulous seeing 3 Elks sat on the grass outside the hotel when we arrived! The Rocky Mountaineer Train Station is actually walking distance too. Would ... Read more
from London, United Kingdom
Submitted on 05-06-2016
Great wifi, great location and comfortable bed. Superb facilities in the room with two basins. Helpful staff and good food in their restaurant. Also very useful being driven to the station to catch our train.
from Preston, United Kingdom
Submitted on 08-06-2016
A lovely hotel in a very quiet part of Jasper. The room was very large and the wifi was free and very efficient.The staff are delightful and the evening meal was of a good quality.The beds were extremely comfortable and the complimentary coffee in the room was greatly appreciated. The Spa is a great activity after a long day sightseeing and the hotel transfer to the Rocky Mountaineer train was fabulous. I would recommend this hotel without reservation.
from
Submitted on 09-06-2016
We stayed in Chateau Jasper as base to explore Jasper. Staff were professional. Room was clean and comfortable. Wifi was good. To be expected for the price you pay. Minus- the room rates are in the high side. I suppose it is because we are in a touristy place, everything here is pricer.
from Alberta
Submitted on 15-06-2016
This hotel is showing its age...had a stale smell and stuffiness in the rooms and everything was extremely outdated. A 3 star property at best. The location is ok but recommend going elsewhere for breakfast. Pricey and service was very slow.
from Gimli
Submitted on 16-06-2016
This hotel was looking tired - in need of a facelift. Nice lounge for an evening drink. Comfortable beds though even if the room decor and hotel are dated. We stayed one night in April on our drive through the park.
from Wakefield, England, United Kingdom
Submitted on 16-06-2016
Reception staff very friendly and the room was fantastic..2 large beds and plenty of space to walk around only negative no in room safe. Big clean bathroom. Breakfast was not included but could be purchased each morning and was very nice. Free parking a bonus. The hotel is located a 15 min walk from town.
from Paramus, New Jersey
Submitted on 24-06-2016
Even though the hotel decor is dated, our room was very nice. We stayed in one of their suites- which gave us a nice sitting area in addition to a large bathroom and very comfortable bed.The hotel is a 15-20 minute walk from town and has free parking which was a nice bonus compared to other hotels we stayed in, in Canada.The restaurant was not too good- our food came out cold, and we felt very rushed by the wait staff.
from
Submitted on 24-06-2016
Good clean accommodation excellent hot tub and pool Reasonable but basic dining (fine dining claimed, but not the case!) Best to eat breakfast out Helpful, international staff, but a good 15 minute walk from town This incurred unexpected extra costs as I have mobility issues They could do with putting on a shuttle bus
from toronto, Canada
Submitted on 24-06-2016
the hotel is very dated and therefor overpriced for what you get. and when we went for breakfast several items on menu was not available and the buffet was not replenished after a busy morning.the staff tried their best to be helpful but this hotel need better management
from Sao Paulo, SP
Submitted on 30-06-2016
The Chateau Jasper has a good location, not to far from the city center , this hotel has a restaurant, spa end pool. The room is ruge big, very comfortable . A great choice do enjoy Jasper national park.
from Waxahachie, Texas
Submitted on 01-07-2016
Room nice; daily housekeeping. Staff friendly. Wifi good in the room. A little distance from town, bit of a walk, but not too far. Good place to stay in Jasper. We didn't eat at the restaurants so unable to comment. Drive medicine lake to see wildlife; Fraser river rafting was so much fun! .
from Ipswich, United Kingdom
Submitted on 04-07-2016
Stayed June 2016 We had the pleasure of staying in this hotel during our recent holiday Let me start by saying it was to celebrate my wife's 50 th birthday When we arrived we had been upgraded to a suite which was lovely. On entering the room was a present including champagne and chocolates for my wife. I would like to take this opportunity to thank the staff for this unexpected surprise The room was spotless and the bed was confortable. It had a single jacuzzi bath which I used daily. The hote... Read more
from London, United Kingdom
Submitted on 07-07-2016
Had to move rooms, due to noisy extractor fan which staff could not say if it would stop overnight or not. Moved ok, got a decent sleep. Necessary after long days on Rocky Mountaineer. Pretty dated and drab; breakfast staff incomprehensible; food just adequate.
from
Submitted on 07-07-2016
Overall the stay was quiet and decent. The lobby was updated and looked nice; however, as you walked down the halls and entered the room, it was like a throw back to the 80s.....it felt like I was in an old folks home. It was WAY over priced and would not recommend to anyone. We would definitely just gone straight home (3 hours away) and come back to jasper for the day. Definitely wasn't what I was expecting, would not return to that hotel unless tell rates are lowered, quite a bit. I understan... Read more
from Welwyn Garden City, United Kingdom
Submitted on 10-07-2016
Lovely rooms big and spacious with 2 large beds, comfortable surroundings. Free WIFI. nice cooked breakfast. Dinner was excellent Beautiful surroundings. Excellent views. Very quiet, Short walk to town and train station
from Seattle, Washington
Submitted on 12-07-2016
Very clean, but a bit dated. The older woman at the front desk was not very friendly on multiple occasions, but I found the other younger desk staff to be very helpful. Good location a little away from it all.
from Amersham, United Kingdom
Submitted on 13-07-2016
Arrived late afternoon & was s bit disappointed at the exterior, it looks nothing like a chateau at all, but check in was relatively painless, and the room was stunning, huge, clean & very wel appointed, the dinner & breakfast were good honest food, but adequate if a little overpriced, the only dowside is that some of the younger female staff are a bit vacant & ditsy, let's hope there assurance that there will be plenty of transport to the station early tomorrow is correct
from
Submitted on 15-07-2016
A lovely hotel well situated in a quiet neighbourhood. Room was big and bed very comfortable. Wi fi free and good coverage. Breakfast was enjoyable with plenty of choice and good value. Evening meals were also good and service very good. Plenty of help from staff about things to do in the area.
from Stamford, United Kingdom
Submitted on 15-07-2016
This hotel has good staff but is a bit tired looking and long walk from town. The rooms are dated and the furniture old fashioned. The f Good thing is it's very quiet and there is a great place to eat nearby at the Inn. It came as part of a Rocky Mountaineer package and was ok but not Gold Leaf.
from New York City, New York
Submitted on 15-07-2016
For Jasper, the accommodations were okay (meaning I don't think there were really so many options unlike Banff). The rooms were dated and I didn't like that there were old comforters on the beds. The fitness center is also pretty non-existent with just 1-2 machines and some very old weights in a tiny loft area above the very small indoor pool. We paid for the buffet breakfast each morning; the selection was standard. The juices were watered down. The staff were kind and warm but for the c... Read more
from Wokingham, United Kingdom
Submitted on 17-07-2016
Have been travelling around BC and Alberta for two weeks and generally the hotels are overpriced when compared with European alternatives. The rooms are tired, clean and generously sized. Most of the standard rooms have 2 queen size beds. They are ok, but for the price charged - very expensive. Breakfast is not included but available downstairs. A short ten to fifteen minute into town and adequate parking is available. Wifi is also provided. There is not much more to write - very standar... Read more
from Edmonton, Canada
Submitted on 19-07-2016
Desk staff very courteous. Rooms were very clean. No cigarette odors. Beds were comfortable. Ample parking above and below ground. Great mountain views from our window. Great amenities,I just wished we could have stayed a little longer.
from
Submitted on 22-07-2016
We definitely enjoyed staying in this hotel which was nice quite and comfortable, would certainly visit again and would do recommend this lodge to others . The staff is quite courteous and willing to serve you as when needed.the stay was certainly value for money and quite comfortably located.
from Cardiff, United Kingdom
Submitted on 22-07-2016
We had one night here and sadly having read previous reviews I cannot disagree that it could do with a major makeover The rooms were tidy we had 2 queen beds which were comfy But it's the little things that make a stay - having thin plastic cups to drink from, paper cups for coffee / tea and having to use sachets of creamer- does little to impress
from Caerdydd
Submitted on 23-07-2016
Stayed for two nights . Hotel had very kindly upgraded us to a suite as we were celebrating our anniversary. Huge room with king size bed and large bathroom with bath and shower. Sitting area with TV and fire. Comfortable bed and plentiful towels although some towels were past their sell by date! Reception staff were always polite and helpful - contacted reception three times with different queries and spoke with different member of staff on each occasion and they were all pleasant. We were late... Read more
from Rossendale, United Kingdom
Submitted on 23-07-2016
Having read some criticism describing this hotel as dated I was a little concerned. However we found a welcoming, clean, efficient hotel perfectly in keeping with its surroundings. Maybe the name raises expectations- it certainly has nothing in common with a chateau, but in Europe it would easily be classed as 4*. My only criticism/suggestion would be to give smokers somewhere other than the bench immediately outside reception. It looks and smells awful as you walk in.
from Nanaimo, Canada
Submitted on 25-07-2016
We arrived at the hotel to check in and found out we had no reservation. The reason was the online booking agency had gone bankrupt and never booked us. As we were expecting and looking forward to a week of hiking and exploring, we were very upset. The hotel was awesome and even though we were stuck with the financial loss they offered us an upgrade to their best room for 2 nights, offered to help us locate other possible vacancies, and then we came back to finish off our vacation in the same r... Read more
from Nottingham
Submitted on 25-07-2016
Well it doesn't look like a chateau but ...It's an attractive looking hotel, the rooms are pleasant and clean and the beds are comfy. Although the hotel is not right in the centre it's an easy walk into the town.
from
Submitted on 26-07-2016
Staff was friendly and hospitality was amazing! Pet friendly and our Pedro was given a special welcome package! Room keys are reusable as a coupon. We were given a room, but it wasn't made up. We were moved to the Jasper Suite at the same price as the regular price. I would stay there again.
from Greater London, United Kingdom
Submitted on 28-07-2016
Good hotel in a quite location about 10 min walk into town. Smart and clean, good standard hotel. But the restaurant staff were useless, very poor almost non existent management. I refused to pay the service charge it was that bad and the manager couldn't see it !!!! We eat next door at their sister hotel and the staff were brilliant.
from Dunfermline, United Kingdom
Submitted on 30-07-2016
This is a nice hotel situated within walking distance of the main streets in downtown Jasper plenty of shops and restaurants so a good selection of places to eat. Spectacular scenery all around as you are in the Rockies.
from Gibraltar
Submitted on 31-07-2016
Very terrible hotel. Bugs all over the room and yes even in the beds. Speaking about beds terribly made by cleaners who knows what else are beneath these filthy carpets! overall very disappointed with this hotel and it's rooms, also very outdated
from Mount Gambier, Australia
Submitted on 02-08-2016
Stayed here for one night on our way to Calgary. The room was old and dated, we felt like we were stuck in the 60s. TV didn't work and the thermostat was cranked up. The beds were uncomfortable and wasn't worth the price we paid.
from Chandigarh, India
Submitted on 04-08-2016
Jasper has limited accommodation offers. The Chateau offers good size rooms and I liked the fact that there was separate washbasin and mirror ,which makes getting ready for a family quicker.Free wifi and good toilleteries were provided. The reception staff was efficient and helpful. Strangely ,there were only plastic glasses for water and paper glasses for tea/coffee.This spoils the whole experience of drinking hot tea and for the room charges levied,this was a let down. Free parking is also... Read more
from Dublin
Submitted on 08-08-2016
My husband and I enjoyed three nights of our honeymoon here. The staff were not very friendly at reception on arrival, however there was champagne and chocolates in our room. We were used grades to the Presidential suite which was a nice treat. It wouldn't be in the same league as some of the nicer hotels in Ireland but the food is good in the restaurant and it is a pretty handy location for a 10/15min stroll down to the main shopping and eating areas on Connaught Drive. Im not usually fussy ab... Read more
from Reading, United Kingdom
Submitted on 10-08-2016
We stayed two nights in a superior room which was very comfortable and very clean. The bathroom was good and there was lots of space for luggage. Tea & coffee was provided and we enjoyed our stay. The restaurant was pleasant and we found the staff extremely pleasant, especially Huang from Sweden who was so nice!. Ample car parking space outside and underground. Pleasant walk to the small town centre with beautiful mountain views.
from Saskatoon, SK
Submitted on 11-08-2016
Let's face it: Jasper is a popular destination with limited places to stay, so prices are high and vacancy non-existent. Unfortunately that can lead some places to forget (or so it seems) to pay attention to details. If you read my reviews here or elsewhere you will know I tell it like it is, positive and negative. So here goes. The staff were friendly and worked to provide a good stay. Our room was large with two queen beds, a table, dresser and two chairs. The desks that were once in the room... Read more
from Perth, Australia
Submitted on 16-08-2016
Stayed here last night and was given a refurbished room which was very nice. A large room with a huge flatscreen and 2 double beds Our only complaints were the air conditioner struggled to get the temperature down Also they only provide disposable cardboard coffee cups which you can't hold as too hot, no milk and plastic glasses. Come on management we are not at McDonalds here The restaurant next door at the Best Western is great value and good food 9 on TripAdvisor
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