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Holiday Inn Hotel & Suites West Edmonton

Edmonton, AB, Canada (YEG)

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Based on 152 reviews
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Room & Rates
Business Center

Standard Room Nonsmoking

  • One Bed
  • Two Beds
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

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Business Center

One King Bed Leisure Nonsmoking

  • One King Bed
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

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Business Center

Two Queen Beds Nonsmoking

  • Two Queen Beds
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

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Business Center

One King Bed Spa Suite Nonsmoking

  • One King Bed
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

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Business Center

One King Bed Executive Suite Nonsmoking

  • One King Bed
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

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Business Center

1 King Bed Accessible Nonsmoking

  • One King Bed
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

Hide room details
Business Center

Two Queen Beds Accessible Nonsmoking

  • Two Queen Beds
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

Hide room details
Business Center

One King Bed Spa Ste Access Nonsmoking

  • One King Bed
This room measures 280 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Conveniences include a desk, complimentary newspapers, and a wake-up call service. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

SUITE FEATURE NONSMOKE

1BD SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Hotel & Suites West Edmonton
11330 170th Street, Edmonton, AB Canada T5S 2X1

Hotel Features.
Holiday Inn Hotel & Suites West Edmonton's restaurant serves breakfast (after rennovation is complete on 4/30/2013), lunch, and dinner. A bar/lounge is open for drinks. Room service is available. Recreational amenities include an indoor pool, a spa tub, and a 24-hour fitness facility. This 3-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Complimentary wireless Internet access is available in public areas. This Edmonton property has 80 square meters of event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. Guest parking is complimentary. Additional property amenities include laundry facilities, ATM/banking services, and complimentary newspapers in the lobby.

Guestrooms.
112 guestrooms at Holiday Inn Hotel & Suites West Edmonton feature coffee/tea makers and complimentary newspapers. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have cable channels and pay movies. Also included are irons/ironing boards and clock radios. Guests may request wake-up calls.

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Notifications:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 


Based on 152 reviews
from Edmonton, Canada
Submitted on 23-03-2016
They are always so friendly and so great with my little 7 year old son. Really nice hot tub and pool area and the food is tremendous. Lots of pillows and very comfy mattresses! It's very clean also, and the shower has a nice even pressure. Take your family here and avoid the big mall accommodations, you won't be sorry.
from Calgary, Canada
Submitted on 11-04-2016
This seemed to be the best choice closest to my clients in West Edmonton. Unfortunately the only restaurant/lounge option onsite is a Ricky's, which isn't ideal for meetings. Room was clean and was fine just for the night, but personally I'd prefer to stay downtown next time and deal with the drive, especially if staying for longer than one night. 3 star at best
from Calgary, Canada
Submitted on 11-04-2016
This was my first stay in this property and I was very impressed! The check in process was very quick and painless. Francis, the gent that checked me in was very efficient and was kind enough to point me to all the amenities and facilities that the property has to offer. Was upgraded to a suite due to my loyalty status and that was very much appreciated. Welcome amenity points was credited to my account right away. The property is along a busy boulevard and a few minutes from West Edmonto... Read more
from Calgary, Alberta, Canada
Submitted on 24-04-2016
Nice hotel, comfy beds, pool and hot tub enjoyable. There is a Ricky's attached to the hotel. Very easy access to west Edmonton mall, the rooms is a typical hotel room. Definitely could be priced better as it is not anything special compared to other holiday inns.
from Calgary, Canada
Submitted on 25-04-2016
Duration of Stay: Fri,April 22 to Sun April 24, 2016. Hotel Property: Very nice property, large rooms with coffee make, a mini fridge & Telus Optic TV.. Bathroom is of a good size, very well light & with a long granite vanity top. Beds are really comfortable. Location: Very close to the West Edmonton Mall and lots of restaurants. Ricky's Restaurant is part of the hotel . Staff: Very friendly and helpful. Would I stay here again: Most Definitely.
from Vermilion, Canada
Submitted on 05-06-2016
stayed here for the st.albert track and field challenge and OMG cannot wait for another stay. Welcoming staff and the beds OMG OMG, the best. You will want to practice high jump trying to get into them but its worth it once you are in. Plush soft and incredible sleep.
from Toronto
Submitted on 22-06-2016
We stayed here June 10-12 while visiting our son. We booked last minute & we had no problems. The hotel is very nice, rooms were clean & beds were comfortable. It was a short drive to West Edmonton Mall & just down the street from Olive Garden! What more could you really ask for? I would definitely stay here again.
from SAskatoon
Submitted on 22-06-2016
I go to Edmonton a lot for business and always stay here; booking is so easy, the rooms are always neat and clean with super comfy beds & pillows which is a must. Also having access to the AC myself is a bonus; i like to be in control of the room temp!Staff is super friendly & helpful.
from
Submitted on 23-06-2016
This hotel was priced at $161 (Gold room) for a wednesday night, (3rd highest hotel in edmonton, aside from the fairmont and westinn which were a bit higher). One would expect that such a price would be for a nice hotel. The lobby was nice. Hallways were nice. Rooms were very outdated. Phone was dirty. Not sure if it was blood or lipstick. The bedroom looked creepier then the sofa area, almost considered sleeping on the couch, seemed more relaxing than inviting then the creepy bedroom. Will not ... Read more
from Abbotsford, Canada
Submitted on 05-07-2016
The hotel was clean and staff were friendly. It has a Ricky's Restaurant attached which simplifies eating arrangements. The hotel is situated very close to the West Edmonton Mall and several other shopping spots.
from Calgary, Canada
Submitted on 09-07-2016
I always try to stay close to the mall when I'm Edmonton for business. I have tried a couple of other hotels in the area, which were less expensive as I'm alway on a budget. I was extremely impressed with the comfort of he beds as well as all of the amenities. I will definitely stay here again if the price is in my companies budgeted allowance.
from Montreal, Canada
Submitted on 10-07-2016
The hotel staff is great and always looking after the client interest. Location is perfect for any leisure and-or business trip. Nice restaurant near the lobby and lots of parking space. Highly recommend.
from
Submitted on 13-07-2016
I had an unintentional stay in the city last pm and when I phoned them with my issue they welcomed me with open arms. Check in was fast and helpful, rooms were imaculate and chilled and the bed soft. Everything i look for in a hotel. If you are ever in the north end highly recommend this hotel
from WINNIPEG
Submitted on 20-07-2016
We have no regrets in regards to staying at this hotel. Staff were friendly, comfortable bed, facilities clean, everything we needed, good location. We will travel to Edmonton again to see family, and will be happy to stay here again!
from COUNTY OF GRANDE PRAIRIE NO. 1
Submitted on 01-08-2016
We have stayed here several times with kids and have had great service and no issues. The pool is fun for the kids and the restaurant had great service also. Rooms always well kept and clean. Our last stay the pool washrooms were really not kept up which was the only negative
from Winnipeg, Canada
Submitted on 01-08-2016
Hotel was great. Perfect location for us as the hotel was only minutes away from the ball hockey venue - we were here for ball hockey Jr Nationals. Room was big and clean and up to date. Beds very comfy. Our room had a fridge but no microwave. The only thing I was surprised about was that there were no recycling bins in the rooms. Every hotel room should have them!! On site restaurant was good too.
from Red Deer, Canada
Submitted on 03-08-2016
Great place. Clean. Had issue with door keys but quickly resolved. Pool was clean and kids loved it. Would go back again. Restaurant had fast service and good food even drink specials for $4. Quiet as well
from Wayne, New Jersey
Submitted on 06-08-2016
From the friendliness of the welcoming staff to the cleanliness of the entire hotel, this was a great value. Our room was spacious and clean. Everything was in working order. Decor was warm and welcoming, and the bed was extremely comfortable.
from Toronto, Ontario
Submitted on 06-08-2016
Really comfortable beds, clean, good sized rooms, friendly staff, amenities include an indoor pool, hot tub, and guest laundry. The attached Ricky's restaurant is over-priced and not great food. Tim Hortons is within walking distance, and other restaurants a short drive away, if you can navigate West Edmonton streets ???.
from Victoria, Canada
Submitted on 07-08-2016
Clean, quiet, comfortable well-serviced with helpful staff. Conveniently located to the Yellowhead highway, West Edmonton Mall and St. Albert. Didn't sample the restaurant or pool/jacuzzi but rest of hotel newer, bright and well-maintained.
from Okotoks, Alberta
Submitted on 16-08-2016
Great stay! Friendly front desk, very clean hotel. Nice and comfy beds. We had a great time in Edmonton after moving to this hotel from the best western plus. 5 stars, 2 thumbs up!! Also very impressed to find out that the holiday inn is pet friendly, with no weight limit (we have a Great Dane).
from Waterloo, Ontario, Canada
Submitted on 24-08-2016
We stayed there for couple nights arriving after long drive only to find the bath tub is very slow drainage and water takes couple minutes to clear. I did complain and front desk says maintenance will look after it in the morning. I called in the afternoon to make sure it is done. The front desk would assure me that maintenance must have taken care of it. I got the answer if the front desk wrote a request then maintenance must have been done. Of course they did NOT. I found that to be annoying a... Read more
from Whitecourt, Canada
Submitted on 26-08-2016
Stayed at this hotel in Edmonton during a family emergency. Found the room clean and convenient. Restaurant was onthe property so was convenient. Was only there to sleep so not much to say. Bed was comfortable and room was clean
from
Submitted on 01-09-2016
I had one of the best experiences every. The desk staff were amazing. I found Tom, Chirag, Francis and the rest made my stay exceptional. They went the extra mile to find ways to make my stay comfortable. The resturant wait staff were helpful and the food was sufficient. All the staff answered my questions and gave me great ideas to spend my time off. This hotel is a great representative of what hotels should be
from Rycroft
Submitted on 05-09-2016
Easy access just off Highway 16. Close proximity by cab to medical destinations. Stayed at Holiday Inn on 170th St., West Edmonton many times in the last two years. Staff always friendly, the room is always clean and comfortable. Restaurant in hotel very convenient, staff always friendly.
from Cold Lake, Alberta
Submitted on 06-09-2016
Overall stay was pleasant although the customer service at check in could of been friendlier. He was not pleasant st all. Room rate was great and the room was clean. Comfortable beds and the room service was quick and tasty
from Edmonton, Canada
Submitted on 13-09-2016
Checked in early - standard two queen bed room - was clean and comfortable. Friendly staff with fridge, microwave and coffee maker. We had our pet with us and were warmly welcomed. Standard swimming pool c/w hot tub and a very good restaurant attached. Reasonably close to WEM and nicely priced.
from Airdrie, Canada
Submitted on 18-09-2016
Had a great stay, had a good sleep each night and there was a timmies close by! Restaurant in the hotel was good too! Hotel wasn't noisy and the staff were friendly and helpful! Would choose it again!
from Drayton Valley, Alberta
Submitted on 22-09-2016
I have visited this location on many occasions. The staff are always friendly and willing to help. There has been times when my company booked me at the wrong hotel, and they still got me in without a problem. Rooms have always been clean, and the restaurant staff and food are just as good.
from Markham, Canada
Submitted on 23-09-2016
Very comfortable hotel, they have comfortable beds with nice linens, very clean. Good location if you are working in the NW Edmonton area. Access to lots of things in the area Restaurant on site. Friendly staff, quick check in and express check out. Small indoor pool.
from Drumheller, Canada
Submitted on 26-09-2016
My stay at this Holiday Inn started off great. I snagged a great deal on Hotwire and the check-in process went very smoothly. I thought the hotel's location was fine, although it didn't have much for amenities close by. The place was surrounded by car lots, warehouses, and office buildings. There was a Tim Horton's relatively close by, probably about a five minute walk, but that was it. The room was nice too, with a comfy king-sized bed, a decent sized TV with quite a few channels, a separate d... Read more
from Toronto, Canada
Submitted on 02-10-2016
I sometimes wonder about other business travelers having to stay in hotels on the weekends, and if they experience some of the same issues as I do. You come across a completely different demographic of people staying at most hotels starting on Friday nights. Not the quiet, routine business traveler who is trying to rest up for the next day. It's the main reason why I specifically asked, upon check-in, if the room assigned was a quiet room. And quiet does not only mean not close to the elevators,... Read more
from
Submitted on 04-10-2016
Stayed there to attend a wedding and found the suite to be roomy and comfortable for myself, husband and our two service dogs. The closeness of Tim Hortons was an added bonus. The one thing that needs updating is enough plugs for plugging in phone, I pads and computer for two people. I hate having to move furniture to use a plug - even a power bar would have been handy.
from Parksville
Submitted on 07-10-2016
Great Hotel! Everything new, clean and well maintained. Courteous and friendly staff. The Greener Stay option is great for me as I often put the do not disturb on to avoid the unnecessary room maintenance. 10/10.
from
Submitted on 08-10-2016
Rooms were nice and clean and quiet.currently under some renos????. You get complimentary breakfast included.....down side..only 1 girl working there. At least when we stayed there. Took forever to get served but meal was good.front desk was a little lax. We came back at 1:00 am from wedding...no one at front desk. Beds were great and pillows were also nice.
from Duck Lake, Saskatchewan
Submitted on 18-10-2016
After a very scary drive through a snowstorm we were very glad to reach our destination. The service was great. Our chekin was very quick and our room was very clean and comfortable. The staff was very accommodating and helpful.
from
Submitted on 20-10-2016
Although we didn't stay at this hotel overnight, we did enjoy a wonderful breakfast. We had an appointment at a local business and were given a free breakfast coupon for Ricky's. We were greeted promptly, and shown to a booth, the server Rowena was very friendly. I stuck with the French toast and my husband upgraded to a breakfast bowl. The French toast was the best I have had in any restaurant, nice and fluffy, served with melting butter and syrup. My husband had the chorizo bowl, and I did ... Read more
from Tsawwassen BC
Submitted on 21-10-2016
Very nice hotel and great friendly people Room was on second floor and right beside the elevator but no noise at all from that and a very good location just off 170th street and the Yellow head and only a couple of minutes from Alex Henday I would definitely recommend highly
from Airdrie, Canada
Submitted on 21-10-2016
The staff here are fantastic, led by Chirag who I think is the best front desk staff I have ever encountered. Chirag remembers guest names, always offers complimentary water, asks if there is any thing you need etc. Just very thorough, aware and helpful. The only thing I feel needs to be improved is the elevators, when you push the close door button, the door should close immediately, not 10 seconds later. This is the only Hotel I stay at where this delay happens.
from
Submitted on 24-10-2016
This Holiday Inn gives excellent customer service. Thanks to the front desk staff, especially Michelle, who do everything they can to make the stay exceptional. They care and they show it. Kudos to whoever trained them and to the staff themselves for their exceptional customer service"can do" attitude.
from Saskatoon, Canada
Submitted on 29-10-2016
I spent 3 nights here on business. The location is fairly convenient - off 170th near WE Mall. They have a restaurant on site and their pool area is nice. Furniture and decor in the rooms is a little dated and worn, though...time for a facelift if they want to continue to compete with the new hotels in the area.
from Okotoks
Submitted on 10-11-2016
As usual, the staff made my stay incredible. Michelle and Charag always do everything in their power to make my stay special, and this visit was no exception. From the check-in, to loaning us a microwave oven, to late check-out, everything was picture-perfect. They are always super friendly and take a genuine interest in my (and anyone staying with me) stay fantastic. You can't get better service!
from Fort McMurray, Alberta
Submitted on 15-11-2016
Very good experience except dog barking in next room all morning.on positive note I was up anyway..very friendly staff when checking in. Front desk clerk very helpful.good food choices in the restaurant.
from Fort McMurray, Alberta
Submitted on 18-11-2016
This hotel could be more clean. Had MOLD on the ceiling in the shower. Shower rod was really rusty! Found a couple of hairs in the bed that wasn't mine! Over all I was not pleased with the service at this hotel.
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