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Courtyard Edmonton West

Edmonton, AB, Canada (YEG)

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Based on 494 reviews
Room & Rates
Room, 1 King Bed

Room, 1 King Bed

1 king bed
350 sq feet (32 sq meters)

Entertainment - Free WiFi and wired Internet access, iPod dock
Food & Drink - Microwave and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Sofa bed, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Room, 2 Queen Beds

Room, 2 Queen Beds

2 queen beds
350 sq feet (32 sq meters)

Entertainment - Free WiFi and wired Internet access, 32-inch TV, iPod dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Courtyard Edmonton West
10011 184th Street, Edmonton, AB Canada T5S 0C7

Make yourself at home in one of the 136 air-conditioned rooms featuring microwaves and iPod docking stations. Complimentary wired and wireless Internet access is available. Conveniences include phones, as well as desks and complimentary newspapers.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Edmonton? This hotel has facilities measuring 4500 square feet (418 square meters), including meeting rooms. Free self parking is available onsite.


Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 20.00 per person (approximately)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • ATM Machine
  • Business Center
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 494 reviews
from Neverland
Submitted on 16-05-2016
Service was amazing! Our room(s) were spotless... Only complaint we had is that the beds in both rooms were on the 'firm' side. For a longer stay, a more comfortable bed would make this THE perfect hotel! Food & drink specials were a pleasant surprise. Wait staff went over and above to make things right. On checkout, we were told we could request a foamie for our mattress!) They truly believe in customer service - something that is sorely lacking in a lot of hotels. Well done Courtyard!
from Tampa, Florida
Submitted on 20-05-2016
The hotel is a newer property and as you would expect from Marriott, it's nice, clean and looks update. My annoyance is with the room keys and the way the problem was handled by the staff. The room key never worked more than one time before having to return to the front desk to have it recoded. In fact, one day of my four night stay required four visits to the front desk. Not only annoying but inconvenient. Nothing delights a guest more than reaching your room at the end of the hallway on... Read more
from Fort Mcmurray, Canada
Submitted on 20-05-2016
The staff at reception were prompt and friendly. Our room was very clean and spacious. The beds and pillows were excellent quality. Good water pressure in the shower. Grounds were well maintained. Overall a perfect stay.
from Calgary, Canada
Submitted on 23-05-2016
Spent three rainy nights in Edmonton for the long weekend. Happy to have free wifi in the room, but it was too slow and unreliable to use so no streaming video for us. Also no on demand (what is this, 1999?) Tried the breakfast both table service and buffet. The eggs Benny was edible but nothing to write home about and the buffet kept the vultures at bay but did little to inspire. Enjoyed the hot tub (the pool is too small to be useful - has Marriott considered lap pools instead?). Spent some... Read more
from Calgary, Alberta
Submitted on 24-05-2016
Food and service was good. We had a comfortable sleep. It would have been nice if there was an option to rent movies. The place had a nice renovated look. We were also fairly close to the mall. We would stay here again.
from Toronto, Ontario
Submitted on 31-05-2016
I stayed at this beautiful hotel for two nights after flying in from Toronto for a business and family trip. I was travelling with my mom and my two young children. I cannot say enough about how helpful and accommodating the staff are. At every turn, I was asked how I was doing and how I was enjoying my stay. All of the staff were friendly and warm, and even remembered my name as I passed them in the hallway. When my room-service meal arrived slightly cold, our entire party was given free b... Read more
from Montréal
Submitted on 01-06-2016
Nice and quiet location. Conveniently located close to services and restaurants. I was in Edmonton for a 5 days business trip and this was perfect. House keeping kept the room clean at all time. I wish the refrigerator was bigger though.
from Sandy, Utah
Submitted on 04-06-2016
We were only in Edmonton one night so I didn't spend a lot of time at the hotel, but my experience there was good. The room was clean, the food in the cafe was good, the staff was friendly. There are lots of stores around the hotel, but not really walking-distance. There are a few across the street though if you need to walk. The hotel was near the office we were visiting so it worked well for us. May not be the best location if you are looking to visit downtown or elsewhere in the city unl... Read more
from Fort McMurray, Alberta
Submitted on 05-06-2016
Special thanks go out to management and staff here for their attention to detail and their care and compassion afforded us during our recent ordeal. They are truly professional in every sense of the meaning. We look forward to seeing you all again in the near future.
from Edmonton, Canada
Submitted on 06-06-2016
My husband and I stayed her for our first wedding anniversary and they made us feel nothing short of comfortable. When we returned from dinner, we found the champagne and chocolate covered strawberries that we had pre-ordered, as well as two towels folded into swans kissing with little chocolates all over which is a cute little touch! All of the staff we friendly and accommodating, the room was comfortable and tastefully decorated and we also received free breakfast in the morning - which incl... Read more
Submitted on 14-06-2016
We had a positive experience! Great buffet breakfast every morning. The team enjoyed the pool! I would recommend this hotel again. They gave us a great rate and waved the breakfast everyday. That saved our families $$$$.
from Toronto, Canada
Submitted on 26-06-2016
The Courtyard Edmonton West is my favourite place to stay close to West Edmonton Mall - where my business interests are. The property is clean, the staff is friendly, and the restaurant is pretty good too! (I generally order the New York Steak) I have to mention Kumar that is on the front desk. Kumar has been the one to check me in most of my stays and he is exactly the friendly and helpful type of greeting that you should always receive arriving at a hotel. It is always great to see Kumar ... Read more
from Western part
Submitted on 26-06-2016
This hotel is well suited to what I do. It has a comfortable sleeping arrangement, ample work space, wired as well as wireless (fast) internet, it is clean and well run. I've been here several times and have been pleased each time. Colleagues have also told me good things about this hotel, so I know it is not only me.
from Medicine Hat, Alberta, Canada
Submitted on 27-06-2016
Good little hotel at a great location. It is really close to shopping, including the West Edmonton Mall,which is starting to show it's age; plus dining to suit any and all tastes and any and all budgets. It is within very easy access to the Anthony Henday for getting around Edmonton and area
from Grande Prairie, Alberta
Submitted on 30-06-2016
This was an excellent place to stay. I would recommend this place for anyone to stay. The staff were very friendly and helpful. Check in was very quick. The front desk called my room 10 minutes after i got in to see if everything was ok with the room and the check in was ok. The rooms are very clean and the bed is very comfy. The building is very quiet. The restaurant not so great. I ordered wings and nochos and took to my room. The wings were over cooked and hard, eat only a few. The nochos... Read more
from Medicine Hat
Submitted on 03-07-2016
Great hotel! Amazing customer service by EVERY staff member we encountered. They always asked how your stay was going, if they could get you anything or help in any way, just all very friendly! From pushing the elevator button for you when they saw you coming, so it would be there for you, to promptly bringing up more towels one night, extra pillows, it just was amazing service!
Submitted on 05-07-2016
We lucked out into staying in this hotel 2 years ago, my husband got an awesome deal and we were shopping for the weekend at West Edmonton Mall. We remember the excellent customer service (staff wanting to ensure we knew about all of the amenities, where we could find them, etc.) but more than that, I loved that the restaurant and lounge area were there as soon as you came in, it felt very welcoming as soon as you walked in. The colours and decor are also awesome. This time we headed to West Edm... Read more
from Yellowknife, Northwest Territories
Submitted on 05-07-2016
Found this hotel a few years ago. Now try to make a point of staying here whenever we come to Edmonton. Rooms are comfortable and clean . Staff are always very nice and friendly. Food is great. Location is close to great restaurants and shopping.
from Ottawa, Canada
Submitted on 09-07-2016
I've stayed at several Marriott hotels for both business and family vacation and I have not been disappointed. I received what felt like VIP service all the way through my week long stay. Adding breakfast to the rate was inexpensive and worthwhile for the range of full breakfasts available, and great service from Anabel and others. My one dinner in the restaurant was convenient and quick and the meal not bad. There were some family / children sports team guests but it was never noisy. The room w... Read more
from Saint John, Canada
Submitted on 09-07-2016
I was very impressed with what the front staff did to accomplish the booking of the room for us there is no tips or guidelines because they did an excellent job .the only thing I think for the money you are paying there should be breakfast included at no charge
from Lethbridge, Alberta
Submitted on 10-07-2016
This hotel was plenty good enough for a quick two-night trip to Edmonton. It is very close to WEM and major arteries but far enough out to be quiet. We had exceptional sleeps- excellent beds, blackout drapes and quiet! The staff were all consistently friendly and helpful. The experience could have been enhanced by on-demand movies, room service and a bigger canteen but it was still a great place to stay that had enough of the right stuff.
from Edmonton, Alberta
Submitted on 16-07-2016
Staff was very friendly right from check in. Great location, near mall and other stores and very easy to find. Nice clean rooms with lots of space. Pool was warm which was great for kids. Large hot tub was also a bonus.
from Plamondon, Alberta
Submitted on 19-07-2016
we had ordered room service. They forgot the cutlery and got the order wrong. By the time we got our cutlery the food was cold.... :( however they did give us free complementary breakfast in the morning for the inconvenience.
from Amity, Oregon
Submitted on 20-07-2016
We stayed here on a business trip. The check in process was very easy. The person who checked us in was so helpful. The room was comfortable as well. No free breakfast, but that is typical with Courtyard Hotels.
from Saskatoon, Canada
Submitted on 22-07-2016
This is the hotel of our choice every time we visit Edmonton. We have been staying there at least once a year since it opened. The hotel is located very close the the West Edmonton Mall. The rooms are spacious and tastefully decorated. The bathroom is large and comfortable. Most importantly, the hotel staff are always friendly and provide exceptional customer service; we feel very welcomed every time. We highly recommend this hotel!
from Langley, Canada
Submitted on 25-07-2016
Appeared they had not been open long and were doing a lot if training in all areas. Trainee at check in was pleasant but understandably slow. They did their best to accommodate my special room needs. Did not explain breakfast options so had to request discount after the fact. Dining room staff appeared to be training as well but food was good and servers good natured. For some reason our room was not freshened and made up after the first night. When i mentioned it on check out, i was comped ou... Read more
from Rothesay, New Brunswick
Submitted on 25-07-2016
This hotel is a very welcoming place to stay. It is clean, modern and the customer service overall was excellent. The dining staff were very attentive and our young children loved it when the chef came to the table to say good morning. I accidentally left the privacy sign on our door all day and when I called housekeeping, they promptly came to tidy our room after 5pm. Great location. Very close to west Edmonton mall.
from Montreal, Quebec
Submitted on 26-07-2016
The room is spacious, clean and comfortable; The lobby is convenient with various facility; The stuff there is very friendly and helpful. We had good time and very good experience, highly recommend to others
from Kuwait City, Kuwait
Submitted on 30-07-2016
Check in was efficient and friendly. Room was very clean, well equipped and spacious. I did not use the gym or pool, but these appeared to be very popular with other guests. I would stay here again in the future.
from Cold Lake, Canada
Submitted on 31-07-2016
Nice place to stay. We situated to some of Edmonton'sattractions, shopping, dining, etc. The food from Aqua Bistro was excellent if you in room dining.There are many other great restaurants nearby too.
from Königsbrunn
Submitted on 01-08-2016
Stayed at this Courtyard for 2 nights at the end of our vacation. We chose it mainly because of the vicinity of the West Edmonton Mall, but never regretted oir choice. The room was spacious and modernly furnitured. Good price via expedia included full breakfast. Nice seeting around an outside artificial fireplace. Pool and hot tub are only indoors and not so charming.
from Saskatchewan, Canada
Submitted on 03-08-2016
This hotel exceeded my expectations. The staff was great right from check in to check out. The on site restaurant has good food and is open late. Bonus for those who are checking in late. The fitness room was good and well equipped.
from Richmond, Canada
Submitted on 03-08-2016
We stayed at this hotel with a group for a National Ball Hockey tournament. Hotel check in was easy and the room we had was clean and bright. The tournament liaison arranged for a banquet room where the teams could eat meals, socialize and store some equipment so that other hotel guest wouldn't be disturbed, given the 10pm "quiet time" hotel policy. Unfortunately, the hotel did not uphold its end of the bargain. On the first evening, hotel staff asked people who were socializing to leave the... Read more
Submitted on 05-08-2016
We travel a lot for Hockey Tournaments, this hotel was an exceptional place to stay for our family. It was very clean and rooms were spacious. The lobby was equipped with computers for kids to play games on. There was a large area to hang out for drinks and relaxing outside of our room. The staff always went above and beyond to ensure we were happy with everything and the service was amazing. Also, nice and close the West Edmonton Mall. We would stay here again.
Submitted on 07-08-2016
I chose this location as it was close to a meeting location that my colleague and I had in the area. We chose it over the other hotels in the area as it had the best TripAdvisor reviews. The hotel did not disappoint. The place is very modern with all new amenities. The hotel lobby is open concept with an area for lounging, business centre and restaurant/bar. We used the lounge our first night to watch the baseball game, and the business centre to print out some materials we needed for our meet... Read more
from Regina, Saskatchewan
Submitted on 11-08-2016
My wife and I went to Edmonton for our 25th anniversary. We were able to book two nights with Air Miles but wanted to stay for three. So when called the hotel I spoke with Pauline , she was great. Explained everything and set us up as Marrott Hotel members which gave us an instant savings on the 3rd night. Then explained the breakfast offer, which because this hotel does not have a complimentary breakfast, but at the time of booking you can pay an extra $5.00 and have anything on the menu. If... Read more
from Yellowknife, Northwest Territories
Submitted on 12-08-2016
Excellent service. Any issues I had were dealt with quickly and professionally. I was very happy with the room setup for the king suite and meeting room. I will recommend this option to the owners for future small meetings.
from winnipeg
Submitted on 14-08-2016
Have stayed in this hotel numerous times when visiting family in Edmonton. On each occasion never disappointed. There are a number of hotels in the area but there is no need to try them given what this hotel has. Pool. Exercise area. Lounge/restaurant. Really nice seating area with large television and computers. Free Wi-Fi. Modern, clean rooms.
from Fort McMurray, Canada
Submitted on 30-08-2016
We got an excellent price on Hotwire and were very surprised how great this hotel was. Lovely, very clean room with extra attention to decor and detail. Great breakfast at their restaurant. Starbucks on site that was included in their breakfast menu which was another surprise...delicious, fresh, nutritious, real food at a very reasonable price!
from Calgary, Alberta
Submitted on 01-09-2016
Nice hotel, good location close to West Edmonton Mall and restaurants; the staff is very friendly. The hotel room is clean and nicely decorated. My mom and I had a nice stay at Courtyard Edmonton West for three nights from August 29 to 31, 2016. Thank you, especially thanks Alia at the front desk. I highly recommend this hotel.
from Seattle, Washington
Submitted on 02-09-2016
Hotel is new and the rooms are clean and nice. The location is fine and there is free parking. On my visit the elevator wasn't working and the wifi coverage was spotty in my room (slow and dropping all the time) which was frustrating as a business traveler. I mentioned these items to them when I checked out and they were very apologetic about it, but that doesn't excuse it.
from Great Falls, Montana
Submitted on 05-09-2016
I have stayed in Marriott hotels across the country and have never been in one so noisy. I was on the second floor in the rooms above their event center and it was horrible for sleep. They had events over the weekend and the noise was very loud and clear in our room. I did speak to the manager the next day after 2 calls to the front desk about noise and he was reasonable; however it doesnt reclaim my lost sleep for my kids and I. We purchased the Breakfast Rate for our stay which I thought cove... Read more
from Vancouver, British Columbia
Submitted on 07-09-2016
Pool, fitness room, in-house restaurant & store, business center, free wifi, clean rooms , great service. After staying at different establishments, I think I need to look no further. We asked for a later check out so we could hang out at the mall longer before heading to the airport and they happily accommodated at no extra charge!!!! But the way....good food!
from Edmonton, Alberta
Submitted on 08-09-2016
I've stayed in 50+ hotels in North America bang for the buck this is the nicest and best hotel you can get a room in . there is not one thing I could possibly complain about everything was perfect from the bed the pillows the television and the air conditioning. The restaurant was excellent and extremely inexpensive. big breakfast for eight dollars? crazy. stay here .
from Legnica, Poland
Submitted on 09-09-2016
It was a great experience. A friendly hotel stuff made sure I felt really welcomed and comfortable. I could relax after work in a friendly and relaxing environment. A hotel restaurant offers very good food. Enjoyed it.
from Saskatoon, Canada
Submitted on 09-09-2016
Best kept secret in Edmonton. Like new rooms. Everything works. Great gym and pool. Awesome restaurant and great food. Staff was very attentive and helpful. Will be staying here in the future. Great location. My only concern was that as a Marriott member, the higher speed Internet should be included in the price of room.
from Calgary, Alberta
Submitted on 10-09-2016
This hotel was super nice. Very classy. The people were nice. I liked the bed. There was a nice lobby area to hang out while I was killing time. I liked the pool and hot tub but I wish there was a water slide.
from Victoria, Canada
Submitted on 14-09-2016
This was a return visit for 2 nights. Very close to WEM (like a 5 min drive) Room was clean, quiet and comfortable. Restaurant was ok dinner menu was very limited, but what I did order was tasty. The young lady working the morning and lunch shift was very friendly I enjoyed talking with her. Parking is free and plentiful. Even with a wedding going on one night while I was there I heard nothing from it at all. All staff I encountered were friendly and eager to help. One tip is you will need a ca... Read more
from Vancouver
Submitted on 18-09-2016
The hotel was clean, and the staff friendly. The lobby restaurant had good and tasty lunch offerings. I was there for a conference and all was well handled. 6 min by cab to the west Edmonton mall for a peruse and a roller coaster!! And lots of other shopping and eating places in the vicinity. The pool hot tub and gym looked clean and spacious but I did not use them. Overall a good choice for the area.
from Lloydminster, Canada
Submitted on 19-09-2016
Absolutely loved everything. The rooms were nice, clean and the design was great. The lobby, staff and restaurant were also really good. We had breakfast there (Buffet). We even got waffles made for us :)
from Calgary
Submitted on 19-09-2016
One of my best hotel experiences. Highly recommended the staff were very friendly and polite. The breakfast was also amazing with a great selection of food. Great for anyone who enjoys to lounge late at night.
from Fort McMurray, Alberta
Submitted on 20-09-2016
Its not my first time to stay Courtyard and because of my great past experience i made it as my selection to spend my WKEnd. All of the staff and as usual very professional doing their jobs with great smile an friendly attitude (Front desk, Resturant and Room service,..) skilled enough and having great sense of people skills. THANK -YOU!
from St. Paul, Alberta
Submitted on 20-09-2016
The room was very clean and relatively well lit. The parking space could have been better. the meeting room provided was sufficient to meet the needs of the group. Hotel staff are very accommodating and helpful.
from Red Deer, Alberta
Submitted on 21-09-2016
We just returned this week from taking a course which was hosted at the Courtyard. We stayed for 3 nights and I must say that we were very pleasantly surprised at how enjoyable the experience was. The front desk staff were efficient and extremely friendly and accommodating. The room was clean and spacious and had some small architectural nuances, colors and fabrics that just added a touch of home and of aesthetic value a bit beyond your standard and boring straight walls, two beds and a bathroo... Read more
from Murray Harbour, Canada
Submitted on 22-09-2016
I used air miles to stay for two nights. It took a good chunk of air miles but it was a very nice hotel. Great little gym, pool and also a hot pool. Staff extremely friendly. Nice rooms. Only complaint was the tv definitely didn't have very many channels and the remote had to be used only by pressing the up or down button for the channels? Other than that I enjoyed it. The,water,and goodies you can buy are quite pricey so to save money just bring your own. The room had a small fridge.
from Banff National Park, Canada
Submitted on 22-09-2016
My experience at this hotel was excellent because of the staff. This Marriot property sets the standard for friendly, attentive, professional service. The food is excellent and the vegetarian options were creative, delicious and much more than expected. My needs were anticipated and the day supervisor and staff quickly managed my requests beyond expectations. Clean, quiet room. Wow - excellent value.
from Wasaga Beach
Submitted on 26-09-2016
The front office manager, Sagar Akbari, rescued us from a potential disaster. Expedia erroniously booked us into the downtown location and we could not get through to them on the day we booked in. Sagar was able to get the situation resolved which allowed us to stay at our preferred location.
from Banff, Canada
Submitted on 26-09-2016
The hotel was very clean and the staff was wonderful. They made me feel very welcome. The service at the hotel cafe, Aqua, was excellent and breakfast was very good. The chef came out of the kitchen to ask customers if they needed anything and ensure that everything was as ordered. I really enjoyed my stay. I asked for a microwave in my room and was provided with one. I prefer a room with kitchen facilities, but this worked for my short stay. I would definitely recommend the hotel.
from Saskatoon, Saskatchewan
Submitted on 27-09-2016
We stayed 3 nights, never slept one, the bed was incredibly hard!! Our room stunk when we first came in. The appearance of the hotel, on the inside was outdated! Our room keys kept needing to be re key
from Toronto, Ontario
Submitted on 27-09-2016
Front desk staff were very friendly, professional and efficient. Explained all amenities quickly but thoroughly and even remembered my name as I walked by the next night. Room was spotless, spacious and well equipped with nice lighting with tables and outlets right where you need them. Well thought out. Nice clean lobby, pool and gym room. Didn't use restaurant but bar staff were great.
from London, England, United Kingdom
Submitted on 28-09-2016
The room was large, clean, and well appointed. It met all my requirements. The staff were friendly, it was annoying that the internet wasn't working all the time. Overall a good well run hotel with and excellent little breakfast at the Aqua restaurant on the ground floor. Would I go back, definitely- I loved the free parking for a change.
from Calgary, Alberta
Submitted on 30-09-2016
Was a very nice room loved the big windows had a problem with the keys could only use once and then they wouldn't work again had to get new key three times in 24 hours and the pool was very cold for my granddaughter
from Vancouver, Canada
Submitted on 03-10-2016
My Dad is a Senior and I forgot to ask for a easy accessible shower, but the staff were very accommodating and did everything to accommodate my last minute request. I was there for a family wedding and all the staff were so helpful. Serena made sure that we had no issues and was very helpful at every turn. Marilyn, our waitress for breakfast was so pleasant at all times, even after only having 6-7 hours in between shifts. Internet strength at all areas of the hotel was excellent, the food was... Read more
from Overland Park, Kansas
Submitted on 06-10-2016
This Courtyard isn't much to look at from the outside, but the inside is everything we could have hoped for. The bistro style cafe was cheerful,modern and the food was delicious. The servers did everything possible to make it seem like we were the most important thing they did all day. One day for breakfast I requested a smoothie with specific ingredients and they whipped it up perfectly. I also asked for a hard cooked egg to take with me for later and it was expertly done, still warm and wrappe... Read more
from Saskatoon, Canada
Submitted on 06-10-2016
The front desk staff were very friendly and helpful, nice clean modern rooms with large windows. The only drawback is there isn't very much parking if u get back late at night other than that had 3 great nights with no problems
from Alberta
Submitted on 08-10-2016
My room was gorgeous and very clean and the bed was very comfortable. The fitness room was a nice size with several pieces of equipment and a set of dumbbells and medicine balls. It had towels and water available to the patrons who used it. I really enjoyed my dinners at Aqua Bistro, the food, coffee and service were all great and prices were decent.
from Calgary, Canada
Submitted on 09-10-2016
arriving in the evening after a long drive it was a pleasure to be greeted by such friendly, knowledgeable staff. She took the time to explain the amenities, provide directions and overall extremely pleasant. Entering the room it was inviting and clean with a comfortable set up. The overall property was clean and inviting. I will definitely stay again
from Calgary, Canada
Submitted on 11-10-2016
The Hotel is clean and new with friendly service. The beds were firm and comfortable and the wifi was good. I would prefer to stay in downtown Edmonton as there is a lot more going on. Really can't walk to any amenities from this hotel.
from Vancouver, British Columbia
Submitted on 14-10-2016
Great service on the front desk, all associates and in the restaurant . One problem with a key failure on the last night that could have been handled better through interest, compassion or sn apology.
Submitted on 16-10-2016
Wife, Mother In Law and I stayed here for a conference. Wife loved the bed and pillows. It was clean, modern and comfortable. The hot tub and pool were awesome after a late night drive in (open until 11pm). We got food at 1030pm and it closed at 11. They were friendly and courteous. Location is very close to West Edmonton Mall, Ring Road and roads directing into downtown so it wasn't too out of the way or inconvenient. Check In and out was fast and convenient. Thank you for offering a Military... Read more
from Calgary
Submitted on 17-10-2016
I stayed at this hotel for work from October 12 to 15, 2016. Every staff member I came across said hello and asked if you needed anything. The rooms were large, clean and comfortable. The location was very close to our conference which was convenient. They had various small social events in the lobby in the evenings. I ate in the restaurant for breakfast and it was very good. The hotel was able to get our group back in for one extra night due to a snowstorm at the last minute which was very... Read more
from Hamilton, Canada
Submitted on 17-10-2016
I stayed for a week and the staff made me feel at home. Great location and amenities. Pool and restaurant both excellent and staff always friendly and helpful. I would always stay here when back in town
from Calgary, Alberta
Submitted on 18-10-2016
The service that we received at your reception at the complimentary drinks and food was excellent!! The whole time we were there, your staff smiled at us, they tried to help as much as they could and the service was efficient. Your staff is amazing!! I wish I would remember his name, but the guy who hosted the drinks & food on Wednesday, October 12, was really great! We would definitely go there again (and it's close to the mall, bonus!) :)