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Best Western Plus Westwood Inn

Edmonton, AB, Canada (YEG)

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Based on 221 reviews
Room & Rates

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Refrigerator, Tower

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Refrigerator, Tower

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Business Room, 1 King Bed, Non Smoking, Refrigerator

Business Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Refrigerator, Ground Floor (Pet Friendly)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Standard Room, 1 King Bed, Refrigerator, Ground Floor (Pet Friendly)

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Executive Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Refrigerator, Ground Floor (Pet Friendly)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Standard Room, 1 King Bed, Refrigerator, Ground Floor (Pet Friendly)

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Refrigerator, Tower

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Business Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Double Beds, Refrigerator, Tower

Standard Room, 2 Double Beds, Refrigerator, Tower

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Full Beds, Non Smoking, Refrigerator

Standard Room, 2 Full Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Full Beds, Non Smoking, Refrigerator

Standard Room, 2 Full Beds, Non Smoking, Refrigerator

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Queen Beds, Refrigerator, Ground Floor (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator, Ground Floor (Pet Friendly)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Hide room details
Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch TV
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Westwood Inn
18035 Stony Plain Rd Nw, Edmonton, AB Canada T5S1B2

Rooms
Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators. Your room comes with a Select Comfort bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western Plus Westwood Inn. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Edmonton? This hotel has facilities measuring 1100 square feet (102 square meters), including meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • An early check-in fee will be charged
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities will be closed from 18 September 2016 to 15 October 2016 (dates subject to change):

  • Swimming pool

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Free Local Calls
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 221 reviews
from Grande Prairie, Canada
Submitted on 10-05-2016
Posted sign renovating but really needs everywhere (hallways, carpet, etc.) and inside rooms. Not a new hotel. 2 Buildings attached to main lobby. Was in smaller 3 floor building. One small elevator. Fast when working. Stuck once. Took stairs. Really pet friendly - lots of dogs. Very very bad Internet. Sometimes worked sometimes not. After complained magically worked...for a while. Plus side - room 2 queen. Very roomy . Surprised double sofa bed. Large washroom. Door separate tub... Read more
from Calgary
Submitted on 10-05-2016
I made the mistake of staying at this Best Western in April and will not stay there again. They charge an environmental fee, which is close to 5% of the room rate which is not mentioned until it shows up on your bill when you check out. The renovations are very poorly done. The faucet on the shower almost falls off the wall what you go to turn it on. The toilet seat does not stay up because the toilets they purchased are too large for the area they installed them in. The elevator make a terrib... Read more
from
Submitted on 17-05-2016
I stayed there during Christmas and everything was impeachable. The staff was really well trained, the room was really comfortable and the price was fair. I recommended for everyone who wants a good night of sleep, paying a good price for it.
from Courtenay, Canada
Submitted on 24-05-2016
Room cleanliness was poor until we complained. However when dogs left unattended in rooms were reported, the staff said that there was nothing they could do as the guests were just leaving the dogs in the room while they went out for hours. Continuous barking could not be stopped.
from
Submitted on 29-05-2016
Booked this hotel through a name your price website and as with most of those types of sites the room you get at the hotel is not selected from their premium rooms. I can understand that as you are getting a discounted rate. The general look of the place is sloppy. The room that we got was as far from the front desk as you could get and still be inside the hotel and there was a dog barking in a room 2 doors down from us. We unpacked our bags and went for supper. When we returned the room keys wo... Read more
from Brownvale, Canada
Submitted on 30-05-2016
Even though this hotel is under renovations I felt the service was not up to usual standards. We ran out of items such as cups, coffee, Kleenex and low on toilet paper. The ramp for handicapped is almost impossible to navigate the luggage ramp around
from Medicine Hat
Submitted on 06-06-2016
Was not happy with this hotel at all. When I booked our room initially we only needed one and then I realized I needed two, then I phoned the hotel to book another room and this seemed to be a difficult concept for the person I was talking too. Check in and check out was a disaster and they gave one of my rooms away when we got there, Thank god I had my email receipt, Phone never worked in room and only cleaned room once during our stay. Also our room keys never worked and always had to be repr... Read more
from
Submitted on 14-06-2016
All of the hotel staff were very friendly and efficient. The rooms were spotless and very big! the new renovations are absolutely gorgeous! Would definitely stay at this location again in the future!!
from vancouver, Canada
Submitted on 17-06-2016
We had an excellent stay the room was very good and bed very comfortable breakfast options were great and staff very good we needed a hotel close to the university and it was just the right locations for us
from canada
Submitted on 23-06-2016
I have been to this hotel twice. The first time was excellent. Clean room, comfy bed and I told everyone I know about the hotel - great location to the mall. However, the last time I stayed there will be my last time. I checked in late (around midnight) because I was driving through to BC and the front desk agent offered me a king room (I had requested it) but I would have to pay extra for it. Since I was leaving very early I declined. When we got to the room, I was disgusted. It was the l... Read more
from Port Coquitlam, Canada
Submitted on 27-06-2016
This is my hotel of choice when I stay in Edmonton for a couple of reasons. the people are extremely nice and helpful. The rooms are large and newly renovated or about to be. The pricing is excellent. I have stayed at this location in the neighbourhood of 50+ stays over the last 2 years. I have seen the renovations happen with the new ownership and can't wait to see the finished product. The pool is very nice and the fitness centre has a new look. If you have been here before but it has been aw... Read more
from Gravenhurst, Canada
Submitted on 29-06-2016
The lobby looks nice, and the bed was comfortable. The room badly needs updating, the carpeting looked dirty, I wouldn't walk in my bare feet. The bathroom had been updated but whoever put in the tub put it so it is slightly slanted out and the water pours off the side of the tub onto the floor. The towels were not clean and when I called the desk they send new ones that had just as many stains as the old ones, I would say new towels are in order. The air conditioner was extremely noisy. Also ... Read more
from North Battleford, Canada
Submitted on 06-07-2016
Comfortable beds, good selecrion for breakfast. Was quiet and rooms and whole hotel seem to be newly renovated. The only thing that isnt great is the pool it is very small, but my daughter enjoyed it. Staff were very friendly.
from Muriel Lake, Alberta, Canada
Submitted on 10-07-2016
friendly staff, hotel said it was under construction but did not notice. Breakfast was good and the breakfast staff was amazing!!! Couple of downfalls (but did not affect our stay): pool was cold and the toilet flowed very slowly.
from
Submitted on 14-07-2016
When you walk in the pool is off to your left in front of the reception deck. The staff was very efficient and we were on are way to the room. The room was clean and enough room to set up a playpen we had brought. The children loved the pool and when we went down for breakfast, was very surprised to find bacon, French toast, cheese omelet, the food was awesome . It was very easy to get to West Edmonton Mall from this hotel. Thank you for the fabulous experience.
from Calgary, Canada
Submitted on 15-07-2016
This hotel is situated well, very close to the West Edmonton Mall. It is very clean and has great staff. Check in and out was very efficient. Friendly and helpful staff at counter. The hotel is not new - but is clean. Lobby is updated and is spacious.
from Toronto
Submitted on 18-07-2016
I had a nice and pleasant stay at this hotel. Most of the staff was friendly, and the hotel itself was clean. The room which I had was upgraded to a King by the hotel and it was very spacious and comfortable. I was on the top floor so it was super quiet and although parts of the hotel were dated looking, the rooms themselves were nicely furnished. The location is only a 15 minute drive from West Edmonton Mall and was in a pretty good location if you want to remain in shopping/restaurant district... Read more
from muenster, Canada
Submitted on 20-07-2016
old hotel that has been redone but still looks and smells like an old hotel. very comfortable beds. good location to West Edmonton Mall and highway to jasper national park. lots of restaraunts near by also. will still at another bestwestern hotel next time in Edmonton
from Grande Prairie, Alberta, Canada
Submitted on 25-07-2016
When booked we were told they were under renos and they would put us in the renovated tower room. We were traveling with my sister in law and her family and requested rooms next to each other. When checking in everything went smooth and we were able to get rooms right next to each other in the newly renovated rooms. I had never seen the old rooms but the new ones were nice. The great rate we received also included a free hot breakfast. The breakfast ladies were amazing and worked so hard to keep... Read more
from RED DEER, Canada
Submitted on 25-07-2016
I attend to my appointment and will not be in the hotel by 2pm, 3 hours after check out time. I was worried my family has to wait for me in the lobby. The friendly staff (Kris) suggested kids can spend time in the pool and offered to use the room till 2pm without extra cost. My kids enjoyed their complimentary hot breakfast, lots of choices. Service is great!! Good value for the money. good location, very near WEM and Panda chinnese fast food. Great people, comfortable place to stay ;)
from
Submitted on 02-08-2016
Men and my mother have stayed here many times and for years. Almost every time we visit we stay at this hotel. They have great staff, very friendly. A nice pool also a great breakfast in the mornings! Sadly no restaurant anymore as they just renovated the place. Great rooms specially since the reno. And it's like a 5min drive to West Edmonton Mall which is great!!! I highly recommend staying here!! ­???
from Banff National Park, Canada
Submitted on 02-08-2016
Although this Hotel is under some reno's, could not really tell by the main desk or the rooms. Once they have everything completed, I am sure they will get top reviews because the way the staff behaves, it shows they enjoys working there. It made our stay very pleasant. The room had very comfortable beds, breakfast was what Best Western Plus is all about &Tina made it all the more enjoyable, Thanks!
from Calgary, Canada
Submitted on 08-08-2016
This hotel has had renovations done to it. Breakfast is satisfactory. Within a 10 minute drive to West Edmonton Mall (WEM). Pool is small but nice. Fairly quiet hotel and would recommend to family travel. This hotel offers discounted WEM waterpark and galaxyland passes.
from Calgary, Canada
Submitted on 08-08-2016
Elevator is not working and not safe, (door on level sticks open) exposing wires and hazards to all. There was a very long hair on top of the extra pillow in the drawer, the renovations that say on sign to be competed by March, are still nowhere near complete, the lineup at breakfast can be eliminated if the system was evaluated and organized (put toaster, and juice, coffee machine on a separate table) too many guest discouraged with the very SLOW move line, because all are waiting for others t... Read more
from Saskatoon, Canada
Submitted on 09-08-2016
We stayed July 24-27. Hotel/rooms are very clean. Rooms are kind of small, but sufficient. The pool seemed clean and was salt water. Breakfast was mediocre, but nevertheless, FREE!!! We'd recommend this hotel if you don't have 5 star expectations.
from Kelowna, Canada
Submitted on 09-08-2016
This is a good hotel close to West Edmonton Mall. The continental breakfast was great and had a lot of options. The room was clean and the beds are comfortable. The only negative was there weren't enough towels in the pool area and when we asked the front desk they told us to use our room towels instead of getting more brought to the pool.
from Calgary, Alberta
Submitted on 13-08-2016
Heard that the hotel was newly renovated, but disappointed to find that both of our rooms were not. Dusty air conditioner and stained bath tub, but everything else in working order. Standard 2-Queen-bed room was spacious and comes with a double sofa bed. Nice buffet breakfast with hot items (French toasts, pancakes, omelettes, bacon, hot oatmeal, etc.). Located 8 minutes from West Edmonton Mall and 12 minutes from Telus World of Science.
from N.Ireland, United Kingdom
Submitted on 13-08-2016
Checked in for two nights. Reception newly renovated and looking good. Room had recently been decorated and was nice and a really good size. Lift and corridors don't meet the standard of reception. Lack of a restaurant is a disadvantage as it is a bit out of town. Breakfast was good but very busy. Easy to get to from the airport and only took about 30 minutes. Advertised "Dry Cleaning" but really it is a self service laundry. WIFI really consistent. Will be staying again in a few days. A good h... Read more
from Calgary, Canada
Submitted on 15-08-2016
This hotel has been renovated and the room was great. The free breakfast was very good. Lots of hot food items as well as cereals and porridge. The hotel is only a 5 minute drive north of West Edmonton Mall. It is also walkable to get to the mall.
from Canada
Submitted on 15-08-2016
easy to find and great location near to family entertainments within good quality of service and overall appearance. Recommended to a family trip in term of prices for even longer stay,rooms interior,including pool and gym.
from Calgary, Canada
Submitted on 15-08-2016
Great location close to West Edmonton mall with easy access off Stony Plain Road. Lobby upgrades look great. Didn't use the pool but it look inviting. Breakfast selection was good and we certainly got enough to eat.
from St Thomas Ontario
Submitted on 24-08-2016
This is my second stay at this location in the past year. The hotel has been undergoing renovations that are making this an outstanding place to stay. From the professional staff and the well appointed rooms you won't be disappointed. I will definitely be back.
from
Submitted on 27-08-2016
The room was nice and well maintained. We stayed here 3 nights because of the great location near the West Edmonton Mall. Which by the way, is the nicest mall I have ever seen. For the best start walk in through entrance 50. Anyways, back to the hotel. The breakfast was adequate and never felt crowded. The price was good also. All around amazing stay.
from Regina, Saskatchewan
Submitted on 28-08-2016
The bathtub was way too narrow for larger (fat) folks and too short with the slanted back. The small tub is reason enough for us to not return to this hotel! Room's office chair was too narrow with side arms - the hotel could not replace it with a larger or one without side arms. Breakfast chairs are too narrow with side arms. The 2 breakfast seating areas were way too small for this size of hotel! A/C units are smaller than the larger ones found in Holiday Inn Express, etc. hotels. It was... Read more
from
Submitted on 29-08-2016
This was better than expected. Everything was clean and new. Check in was fast and friendly, Stayed 2 nights and everthing was great. I think that going to breakfast early would be a great idea because it go really buisy latter on but I have never seen a better breakfast staff. They were even finding tables for people and were so helpful. Breakfast food was great. I only wish the swimming pool was a bit bigger but the pool was still good. I will be going back to this hoetl in a couple of months.
from Chestermere, Canada
Submitted on 30-08-2016
Stayed here over the long weekend in August and the hotel has many issues. The elevator wasn't working for the 3 nights that we stayed there. Normally not a big deal but is a pain to drag luggage up stairs and down a long winding hallway to our room. The room was ok as it had been recently renovated but was awkward in set up. No place to sit down in the room except on the beds and there was a huge two inch gap on the main doorway that let in lots of noise and light from the hallway. The poo... Read more
from
Submitted on 08-09-2016
Our hotel room was smelly, like stale smoke. The paint was peeling off of the doors. Breakfast was definitely sub par. Dirty carpet, dirty pull out bed. Out dated room. I will not be staying at this hotel ever again.
from Saskatoon, Canada
Submitted on 10-09-2016
I was in Edmonton for Business. The staff and hotel were very accommodating to my needs during my week stay. Hotel will be great once all renovations are complete. The rooms were clean and quiet. Location was good, for both shopping and resturants
from
Submitted on 20-09-2016
Clean room, small beds for queen size, the bathroom door didnt shut properly, cheap service, swimming pool bathroom was out of order, no hotel service booklet in room to tell u what they offered or surrounding restaurants. Very goood complimentary breakfast.
from Manitoba, Canada
Submitted on 20-09-2016
After reading some of the reviews on here, was a little hesitant. But after spending 4 nights here the first part of September, we had no complaints at all. We stayed in a double Queen room, that was a pet room. The beds were super comfortable and the room was very large.We found the Breakfast to be quite good, with the selections of eggs, bacon, sausages.french toast, and pancakes. Along with all the cold selections. Would have been nice if there was a Hot Tub in the pool area. Our friends also... Read more
from White Oak, Pennsylvania
Submitted on 20-09-2016
This was our first time in Edmonton. We chose this hotel to be close to the West Edmonton Mall. This facility did not disappoint. We were very pleased with the cleanliness of the facility along with the location. There seems to be a full facility especially on weekends. If you would decide to stay on a weekend, expect to take your breakfast to your room. There is not enough space. That was not a problem for us.
from Calgary, Canada
Submitted on 25-09-2016
Hotel elevator not working and had to walk up 4 flights of stairs with luggage. The room was good but would have expected them to have made arrangement to get the elevator fixed but the said couldn't find anyone. We found this strange for as size of the city.
from Vancouver, Canada
Submitted on 25-09-2016
Booked a king size bed for two nights. Elevator was broken, so put in a queen room, because cannot get to fourth and fifth floor where the king rooms are.Was told price was the same but when I checked the website, I had to asked the front desk manager to adjust the price lower per room. The pool area was under so not accessible. Our room smelled of fresh paint but it was overwhelming and when I tried to air the room out, there was no screen on the window. The heater/ air conditioner was not fu... Read more
from
Submitted on 26-09-2016
First off, the service/staff is really great...very professional and friendly, so nothing in this review is negative towards them. We visited for a romantic birthday staycation. We stayed for a couple of nights, that I booked via expiring (grrr) airmiles. The room that they put us in had 2 beds...they were probably queens, but felt small. The room was on the main floor, and was the strangest configuration that I've ever seen...I believe that the room had been renovated, but backwards somehow.... Read more
from Prince Albert, Canada
Submitted on 26-09-2016
This s an older hotel that is in the process of being updated. The lobby/arrival area is really nice and redone - but the rooms are the old style rooms they have tried to update. Not really sure that they hit the mark. The location is good if you need to work on the west side of Edmonton but is quite a way away from the downtown area. Location is very quite, though. Didn't find much for amenities near the hotel. There is a small family owned restuarant about half a block from the hotel wi... Read more
from Calgary, Canada
Submitted on 29-09-2016
We specifically booked this hotel for the pool - it was out of order, with no notice given. Fine, we get to our room that has a Jacuzzi tub, and bingo! Also out of order. I phoned the front desk and was told 'you only paid for a bed, that's all you get'. Nice customer service. There was exposed electrical in the room, doors banging outside our room so it was quite loud, and both elevators were out of order, which was not nice for people having to carry their own luggage up five flights of stai... Read more
from Regina, Canada
Submitted on 02-10-2016
We stayed here for two nights but not in the row as we went to Jasper in between those nights. The lobby was recently renovated and looks nice. The staff was very approachable and friendly. The only issues were both the pool and elevator were out of order. First night was on the first room so having no elevator didn't affect us til the second night where the room was the 2nd floor. It wasn't a bad trek but must have been irritating for those on higher floors. The beds and pillows were comfortabl... Read more
from Calgary, Canada
Submitted on 02-10-2016
My wife and me stayed overnight in BW+ located in Edmonton NW area. The front desk service, newly renovated room, and hot breakfast were very good. Swimming pool and elevator were temporarily not operating due to ongoing renovation. The wifi was bad. Although connected, we were not able to surf the web.
from Ab Cdn
Submitted on 03-10-2016
have stayed here a number of times over the years and was very pleased to see all the renos done and how great it is now! This is in great location for West end shopping etc. Staff was great and very accommodating. Newly reno'd room was very nice. Breakfast was very good - great selection and friendly staff
from Martensville, Canada
Submitted on 03-10-2016
Nice hotel, good service. Nice rooms and decent Beds The pool was closed for work which we weren't informed of but would have been nice to know. All and all good stay other than that. The free breakfast was delicious and a nice touch.
from Panama City, Florida
Submitted on 05-10-2016
Convenient stay after a late arrival at Edmonton airport before heading to Jasper and the Canadian Rockies. The hotel was completing a renovation at the time of our stay but that had no effect on our stay. Hotel breakfast was excellent. Good value for the price. An above average Best Western.
from Hinton, Canada
Submitted on 06-10-2016
We went in and found out the hotel elevator was broken and our room was going to be on 5th floor...Really, not happening... Front desk extremely kind and helpful, and that is the only reason we stayed. We did get a room on 3rd floor. Room very nice, upgraded. But worried if seniors had booked, what did they do... walk up the stairs too. Sad how you are not informed of such important details. After a three hour drive, surprises are not a good thing...
from Calgary, Canada
Submitted on 10-10-2016
Accessible location. Proximity to West Edmonton Mall and restaurants locally. Notable improvements in appearance and cleanliness since recent renovations. In-house breakfast a vast improvement. Bathroom sink area outside of the actual toilet / tub-shower room is a positive feature.
from Fsj, Bc
Submitted on 13-10-2016
I booked this hotel on Booking.com and the price is excellent value. This hotel has been slowly updating and renovating. I like this hotel it is easy to find and drive to and from. Breakfast was great.
from
Submitted on 16-10-2016
I have frequented this hotel over the years as I find the location perfect, it was noticeably dated in recent visits. I booked a single night stay last minute, for a discounted price via Trip Advisor, we arrived and the lobby/check in area had been completely renovated, the front desk staff as per usual, were friendly, courteous and efficient. We knew the elevator was out as per their website ahead of time, upon check in we were offered a renovated room where the elevator was down for repair... Read more
from
Submitted on 22-10-2016
I just had a little problem when i did my reservation and i admit that it was my fault. Good thing that Kathreen was there to help me and she did an excellent job. Thanks for your help. Both the front desk are helpful Kathreen and Sheriff. Keep it up...two thumbs up. For sure i will be back in you hotel.
from Calgary, Canada
Submitted on 23-10-2016
Older hotel re-done. Rooms were great and clean, bed were comfy and the front desk staff were simply outstanding. We arrived late but they were able to accommodate us and we ended up taking two rooms. Both rooms were clean, and had new bedding and towel. Not a luxury hotel, but it was very clean and for the price very nice.
from Edson, Canada
Submitted on 27-10-2016
We were upgraded to a king sized room for $10 extra and wow was it ever worth the $. Total for this room including taxes was $98. We have stayed there before and always had really pleasant front desk staff and this time was no exception. The young lady was so pleasant and friendly with a big smile.
from
Submitted on 28-10-2016
The hotel entrance is misleading, it was very nice and looked very modern. But once we got to our room is was very outdated. The room was small & very dark even with all the lights turned on. The windows weren't full windows they were high up and seemed small. So if there was a fire it would be difficult for someone out of shape to get out or if someone was even slightly overweight. The bathroom was old and gross, toilet seat looked disgusting. When the ppl next to us would open their room door ... Read more
from Calgary
Submitted on 03-11-2016
Overall great experience as usual. I recommend all to go as it is newly rennovated and close to Anthony exit. I liked all staff and they do care about their service quality. The pool is now functional.
from Grande Prairie, Canada
Submitted on 06-11-2016
PROS: The lobby and rooms have a clean modern metallic look that I personally enjoyed. The location is excellent on the west side of Edmonton. I've seen reviews of people complaining the rooms are too worn, but I stay in many hotels, and this was above average as far as upkeep goes. CONS: The swimming pool was ice cold and there is no hot tub to warm up in, we didn't stay more than 5 minutes in the pool because it was unbearable. The warm continental breakfast was fantastic, one of the best ... Read more
from Grande Prairie, Canada
Submitted on 11-11-2016
Our family really enjoyed our stay. The rooms are clean and average of a typical hotel. This hotel excepts pets, with a fee of $20 per night. Being that our little dog is a part of our family, we truly appreciate pet friendly hotels. Great stay, great price.
from Edmonton, Canada
Submitted on 15-11-2016
This property has a very nice lobby and had excellent check in service, along with efficient and friendly person that checked us in! There is a pool (small sized) right when you walk in to the the hotel so be prepared to walk from your room to the front lobby when you plan to swim. The free continental breakfast had one of the best fruit sauce with whipped cream that I've had at these free breakfasts. You could put this on the french toast and/or pancakes that they offered. Not much select... Read more
from
Submitted on 18-11-2016
This is a terrible BW hotel I stayed so far. The reception is impolite and the hotel breakfast room also terrible. I saw a lot of bad review about this hotel before I book, because it is close to my working place, and I just need stay only one night, so I decided to try luck. The hotel room is old and dim, this is not a big issue. The breakfast room has no hot water or cold room to supply except breakfast time, I thought this is ok. But for breakfast, you have to line up and wait for 25 to 30 mi... Read more
from Calgary, Ab
Submitted on 19-11-2016
Stayed here for 4 days with my husband well he worked... Pool was a waiting pool, the restaurant was under construction.. The Bar downstairs had no music or warmth. Front Desk, staff did only what they had to as they were all young. We booked a queen size bed. When we got there we got 2 twin. That they said was Queen size, they were going to move us to a queen size room but the bed was a small looking twin that they said was queen. Only thing that was ok was the bed was compfy and maids were aw... Read more
from
Submitted on 04-12-2016
Clean hotel. Typical average room nothing special and no complaints. Pet friendly with fee. Good hotel for the price (booked with online third party - booking.com on phone in the lobby, as hotel was not able to match the price). Will stay again as long as the price remains under $100. Location is decent. If you are looking for a place close to the West Edmonton mall, it is only a few minutes by car. Staff were pleasant and helpful
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