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Mount Royal Hotel

Calgary, AB, Canada (YYC)

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Based on 954 reviews
Room & Rates

Superior Room

2 queen beds or 1 sofa bed
Overlooking the mountains

Entertainment - Wired Internet access and cable channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
210 sq feet (20 sq meters)

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Two Queen

Premium Two Queen

2 queen beds
310 sq feet (29 sq meters)

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Mount Royal Hotel
138 Banff Avenue, Banff, AB Canada T1L 1A7

Rooms
Make yourself at home in one of the 135 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
After a day on the slopes, enjoy recreational amenities including a nightclub and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and ski storage.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CAD 15.95 per person (approximately)
  • Pet fee: CAD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 954 reviews
from Macau, China
Submitted on 19-05-2016
It located along the Banff Ave, the center of Banff which you can walk to the shops, restaurants in a couple of minutes. The room itself is ok, big enough, the breakfast is good. However, the soundproof isn't very good, could be distributing if you are sensitive to noise.
from Port Macquarie, Australia
Submitted on 21-05-2016
I stayed for two nights in this hotel and can't praise it highly enough. Although there were a couple of downsides, the elevator was very slow getting people to the third floor, once there my room was right at the end of the long corridor, it was quite a hike and the last thing I can say in the negative was the porterage. We had booked our group in to have their bags taken down, but something happened with our request and the porter did not turn up until just before we were to leave. On a posit... Read more
from New York City, New York
Submitted on 21-05-2016
The hotel is perfectly located in the middle of town. Close to shops and snow gear hire places. We had a hire car, but there was a bus that left every morning to go to the ski slopes. Laundry onsite. Snow gear storage facility onsite. Our heating wasn't working when we arrived, but this was fixed shortly after. We were offered free breakfast as reimbursement on our last day, however left early and could not make use of the vouchers. No fridge or kettle or anything. Just a room with 2 beds ... Read more
from Edmonton
Submitted on 23-05-2016
Always have a great experience when we come here. The staff are knowlegable and friendly. Great location. Very relaxing atmosphere. It is so close to all the tourist attractions or if you choose to stay in there are great amenities.
from Edmonton, Canada
Submitted on 24-05-2016
This is a very central and friendly hotel but there are a lot of stairs and corridors to reach the bedrooms.Very clean bedroom and bathroom but it could do with a fresh coat of paint. A very good buffet breakfast and excellent front desk staff. Free parking on site.
from footscray west
Submitted on 31-05-2016
Historic hotel in the center of town (but the town is not that big!). A short walk out the door leads to to any number of places to eat, and to the start of a number of walking trails, etc. Rooms are located above a number of shops (on street level) off a long corridor that, with some twists, follows the street line. The problem is that I found myself over the top of a sports bar on the night of a competition where voices carried up until nearly 3AM in the morning (the night before it was absolu... Read more
from Hartlepool, United Kingdom
Submitted on 04-06-2016
What a great place to visit. The hotel was great, very clean. The staff would go out of thier way for you. The small town offers many shops and restaurants. The Sulphur mountain cable car to the top is awesome. The scenery is out of this world. If you want first nation Indian stuff to buy there are the shops for it. The Indian museum is great and offers free coffee. Banff is very clean and a pleasure to visit.
from Boise, Idaho
Submitted on 05-06-2016
We arrived in Banff with no hotel reservations, and stopped at this hotel to book a room. They gave us a good discount on a king suite, which is a beautiful room with a living room, fireplace ,bar, spa tub and dining area. We would rate this room a five except the furniture is very old and worn, scratches on the tables, and the shower is very small for such a nice room. They only left us two bath towels, along with three bathmats. Go figure. Not really worth the price.
from Vilna, Canada
Submitted on 05-06-2016
Overall a very good experience with Mount Royal Hotel and Banff. Would definitely recommend to family and friends. Clean hotel, friendly and helpful staff. Location was fantastic. Looking forward to our next stay.
from Calgary, Canada
Submitted on 07-06-2016
Good Locations , at the Banff road but the hotel have no A\C and No refrigerator that the most important .... No water or wine in the room as well No worst to pay for that price to get that service ....
from
Submitted on 18-06-2016
We had booked a stay for 4 nights this was our second visit to this hotel . The first time it was a very good hotel but this second time was disappointing it seemed a bit tired . The hospitality tray was not replenished and when I asked for refills at reception the young lady did not seem to happy about it. Also the first evening the people in the next room were shouting at people outside very abusive , this went on until early hours of the morning. If you have a room at the front on the street ... Read more
from Hamilton, Canada
Submitted on 19-06-2016
Seeing as I attend every year just wish I would see improvments from year to year. I stay for 5 nights plus every time and my hotel room for the past few years is alway all the way in the back with no easy access.
from Toronto, Canada
Submitted on 20-06-2016
I would say that the hotel is good, great location, good restaurant downstairs. somewhat smallish rooms, just the basic in the room. I was alone, and it was OK for me, but even for a couple it would've been tight.
from Sydney, Australia
Submitted on 20-06-2016
Stayed in Room 455 which was large and quiet - no traffic noise. Wifi was always fast and reliable. Right in the centre of town - short walk to lots of restaurants and cafes. Free onsite parking. Pleasant staff. Would stay here again.
from Perth, Australia
Submitted on 22-06-2016
The location of this hotel is really good but it could be a lot cleaner, the red covers on the bed were stained and the bathroom was dirty. The owners really should put some money into the upkeep of the hotel. We weren't very impressed with the paper cups for coffee and plastic cups instead of glasses. It's also a very busy hotel for tour groups, avoid the lobby in the afternoons.
from bromsgrove
Submitted on 24-06-2016
Had a 3 night stay, I thought ,what have we done to deserve this small dark room an antique coffee machine ,paper cups, in the bathroom/toilet (yes they have a sense of humour) sit on the loo, opposite you are 2 toilet roll holders embedded in the wall SIX FOOT away, you are unable to reach them, unless your SEVEN FOOT tall. It took 20 minuets for the coffee to boil ,2 sachets were not replaced, To me this was an expensive stay in a ONE star backpackers unit
from Calgary, Canada
Submitted on 24-06-2016
I don't plan to stay anywhere else anymore. It's the perfect location and price :D. You are central to everything Banff has to offer. The rooms are clean and the staff are friendly. It's fantastic that there is a large parking lot as well. Thank you for accommodating pets too.
from New York City, New York
Submitted on 29-06-2016
The hotel is conveniently located at the center of town, close to the main street (Banff Ave) as well as the coach station. However, interior decor is somewhat dated so if you are after the newest furnishings, this is not for you. The only other comment is that some of the rooms are not universally accessible, so will be somewhat problematic if you have mobility problems. Overall, a great place to stay!
from Manchester, United Kingdom
Submitted on 02-07-2016
Hotel: Modern hotel located on Banff main street. Parking to the rear, we were there at Canada day weekend (very busy) and there was enough parking. Staff: Very pleasant, polite and welcoming. Room: Modern room, relatively small by North American standards but has everything you need and everything seems new. Internet wireless signal is throughout the hotel and it's so strong I can actually write this review from across the street whilst I wait for my girlfriend who is shopping. Facilities:... Read more
from Aberystwyth, United Kingdom
Submitted on 04-07-2016
This is a well established hotel. It is centrally located, clean and comfortable and so welcoming with its friendly helpful staff. should we ever return to Banff we would not wish to stay anywhere else
from Dublin, Ireland
Submitted on 04-07-2016
Stayed in the Mount Royal Hotel for 4 night from June 21st. Lovely hotel with a lot of character. Ideally located in the main street (Banff Avenue), close to bars, restaurants, shops and beautiful walks by the river. It is the perfect place to stay in Banff. The staff are very warm and friendly and always ready to please. Rooms are absolutely spotless, we were offered a room upgrade on our second night, I have to say this was entirely at the discretion of the manager, as we did not request ... Read more
from LINCOLN
Submitted on 04-07-2016
The rooms are nice, the beds good and the location on the Main Street in the middle of town makes everything easy. But if you have a problem, Sean at the front desk is a wonder....does things with alacrity. We had a problem and she resolved it with a smile. Wish they had FOX news instead or in addition to CNN....
from Hartlepool, England, United Kingdom
Submitted on 05-07-2016
A friend and myself travelled on an esscorted tour with New Market Holidays in May 2016. This Hotel was the last stop in Banff. It's an excellent location on Banff Avenue right in the middle of all the shops. It's very clean, very friendly and there is something fo every one, Tony Romans restaurant is basically built on to the hotel. It's good for convenience but a little pricey. However you can't go wrong on the Avenue for eateries. If you fancy a lively night then I would recommend wild Bill... Read more
from St. Albans, United Kingdom
Submitted on 05-07-2016
Although the exterior of the hotel was not impressive, this was more than compensated by the actual accommodation and the service provided. Mathieu (Evening Manager?) was welcoming and the room we were allocated was a large suite (not sure if this was an upgrade or not as the booking had been made by Trailfinders). Although the decor was a little dated, everything was clean and in good condition. When I asked whether Mathieu would print out our boarding cards if I checked in via my smartphone... Read more
from Sydney, Australia
Submitted on 11-07-2016
This hotel is well located, near shops , restaurants , A lovely stop over on a Rocky Mountain tour. Rooms clean and comfortable. Staff were particularly helpful when I left my Kindle in the room and arranged to have it sent back to Australia.. I recommend Banff and this hotel. KW
from Ada MI
Submitted on 11-07-2016
Great location in downtown Banff. You can walk to all kinds of restaurants. Nice exterior. But the rooms are in drastic need of renovation. Uncomfortable beds, small and STINKY bathrooms, and poor cleanliness make this a very poor choice. Hotel is owned by a tour operator who appears uninterested in keeping the place up.
from Salisbury, United Kingdom
Submitted on 13-07-2016
Again another very good hotel. Well located. Rooms are equipped well, beds are comfortable. Although you do get a little noise from outside, mainly due to being right on the main road. One slight downfall is again a hotel that gives paper cups for your coffee etc. Detracts from the flavour of the coffee. Recommended.
from Anglesey, United Kingdom
Submitted on 13-07-2016
On arrival we were upgraded to a suite at the front of the hotel. This was very spacious and well furnished but is a little dated and tired. It was however very comfortable. The main downside to being on the front is that there is a lot of noise until 4am. Earplugs are provided in the room which is indicative of the outside disturbances! All the staff we met were very pleasant. There is plenty of available parking at the hotel but being in the town centre means that all shops, restaurants and wa... Read more
from Chelmsford, United Kingdom
Submitted on 13-07-2016
The Mount Royal hotel is situated about 10mins walk from the rockymountaineer terminal and is in the middle of town. Restaurants and shops on either side and opposite the hotel. This hotel is convenient for getting around in Banff but is more a budget end hotel. Not sure why we were given ear plugs in our room, that is a new one for me! We slept well without the need for the earplugs...
from
Submitted on 15-07-2016
We were recommended to the Mount Rotal Hotel by friends and they did describe it as 'quite an unusual hotel'! It is in an excellent position and is attached to the very famous Tony Roma Restaurant. Our first room was very light and airy, but whilst we were unpacking, we could hear the sound of a dog barking. We immediately complained to the hotel reception staff, who did explain that it was a pet friendly hotel but agreed that no dog should be left unattended in a room. They did try to contact t... Read more
from Cincinnati, Ohio
Submitted on 17-07-2016
We were excited to be downtownBanff for our 2 day visit of the park and surrounding area. In the Park we had great experiences findin wildlife enjoying the scenery. coming back from a long day we find out room not clean, made up nor new towels. i did get a response finally and a houseman came to make it right which they did only as far as they could but for the amount i risked i did not feel i got the full reward.
from Toronto, Canada
Submitted on 18-07-2016
We regret to book this hotel as we stayed in Banff. With noisy and lousy environment, low maintained rooms, careless services and over priced, you should avoid this hotel. We checked in at 3 PM with room not really ready. The room is really worn out, seems no maintained for long time. Returned to room around 8 PM and started felt the smoking smell from bathroom and vent. Called front desk over 15 minutes and no one answered. My husband went down to lobby to directly complained to the staff the ... Read more
from Weston super Mare, United Kingdom
Submitted on 18-07-2016
The hotel is situated on Banff Avenue right in the middle of Banff, the location could not be better. The rooms are modern and clean. We had breakfast a couple of times and the food was good, varied and the staff very helpful.
from Southampton, United Kingdom
Submitted on 19-07-2016
Went to Canada for a two week holiday, flew into Vancouver, Seven Cruise to the inside passage, went watching, back to Vancouver, boarded the Rockie Mountaineer Train, great journey, when got Banff, it was wonderful, the hotel and staff were brilliant, meal in restaurant was cooked to the highest standard, only had two nights but very memorable, Would love to go again one day, this was a holiday of a lifetime
from pointe-fortune, QC
Submitted on 20-07-2016
We had phoned the night prior to our arrival to make a reservation. When we arrived the next day everything was ready. The service is excellent. Staff was friendly and helpfull. Well situated in downtown centre.
from Coaldale, Canada
Submitted on 21-07-2016
They had our room ready at 11am when check in was 4pm. Centrally located this hotel allowed us the freedom to explore banff without driving at all. Great front desk service, and because we were an alberta resident we recieved a $20 food voucher to a local restaurant which took care of one of our meals. I would definitly stay here again.
from London, United Kingdom
Submitted on 21-07-2016
Arrived at the start of a Rocky Mountain tour. Booked through UK travel agent. Had requested central location. Found this hotel to be right in the centre of town with easy car access and good parking. Very disappointed with room allocation which was a tiny room just large enough to allow access round the bed. Very tired decoration and furniture. Window view over car park. The room was very warm, the Windows could not be opened. There was an air conditioning outlet which contained a noisy... Read more
from
Submitted on 22-07-2016
The location of Mount Royal Hotel is in the center of town. You can walk to lots of restaurants, shops, banks with ATM machines. Very helpful staff and very quiet. We highly recommend it. Easy to access the Banff Gondola. Every view from Banff. Street has amazing views of the mountains.
from Southampton, United Kingdom
Submitted on 24-07-2016
The Hotel is in central position in Banff, very Good to get around everywhere and seeing we had come to Canada for our 25TH Wedding Anniversary. Mathieu the Supervisor was attentive to our needs, pointing us to a restaurant which was perfect for our Anniversary Meal, he even went out of his way to sort out a problem I had with our travel agents to get us on the right tour. all the other staff, are Very friendly and the service here is Excellent. The bedrooms are very spacious and spotlessly clea... Read more
from Kent, United Kingdom
Submitted on 24-07-2016
We stayed here for three nights and although the room was very comfortable we were a bit disappointed with it, as it was quite basic compared to what we have normally been used to. Having said that, the room itself was very clean. The only drawback of this room was that the bathroom was very small, and there was a ridge between the bathroom floor and the room itself which, it you are not careful, you could stub your toes on if you have to use the bathroom overnight and don't have shoes on. Th... Read more
from Tauranga, New Zealand
Submitted on 25-07-2016
Our view from the bedroom window was the town clock so couldn't be any closer, and a mountain at the end of the street, must be magnificent in the winter, very nice room, being street front it was a bit noisy till the younger set retired for the night
from Inverness, United Kingdom
Submitted on 25-07-2016
First room I was given had horrible smell, stale cigarette stench or similar. When I complained in morning, apology received along with promise that they would try to give me other room for 2nd night. By lunchtime this was all arranged & I transferred to fresh smelling room. Breakfast was quite good. Hotel is situated on Main Street of Banff. Others guests who had rooms at front complained that it was extremely noisy. Rooms could perhaps benefit from an makeover, but pleasant enough stay.
from Greater London, United Kingdom
Submitted on 28-07-2016
Good mid price hotel in the middle of Banff town. Good size rooms, great staff but the walls and ceiling let you hear every one about the place. They even supplied earplugs on Friday and Saturday night!! Good restaurant, great breakfasts. Free parking was a bonus. Would recommend this place for 4 or 5 day visit to this area.
from Lloydminster, Canada
Submitted on 29-07-2016
The day we stayed was awesome even some minor problems with fridge and aircon control but the rooms were clean and the location was just perfect for everyone to access what they had within the city. Cofee, pizza, beer, food etc.. Thanks guys
from ffm
Submitted on 30-07-2016
We had two rooms within the same category which were totally different. The other room was OK but ours was to the back in direct hearing sight of the local bus station. It was tiny, my nightstand was missing but replaced with the safe on a brick without a lamp and so on. I could have lived with all of that but I'm very disappointed because the rooms vary so much. In addition even though we booked months ago they were not able to give us room close to each other. The only point on the plus side w... Read more
from Edmonton, Canada
Submitted on 30-07-2016
Not my first choice for a hotel considering we paid over $300 per night at this place. Bathroom and sheets were dirty. We told staff and they gad our rooms cleaned right away but the sheets will still dirty when we returned. Great location but would have rather had more for our money and stayed a little further out.
from
Submitted on 03-08-2016
We stayed here for 2 nights, we were so pleased with the location of this hotel. It's in the middle of the town. You are opposite and next door to restaurants, gift shops, clothing stores even a body shop! Our room was small but clean and had everything we needed for our stay. We were on the first floor and noise was not a problem for us as we were overlooking the car park (which still had mountain views)! Stay here if you want a good location and require car parking!
from
Submitted on 05-08-2016
Ideally located on the Main Street but can be noisy in the early hours - we got woken twice but were pre warned and the hotel does supply ear plugs. Large room but in need of re furb and bathroom could have been cleaner. Did not use restaurant facilities as lots of choice in town.
from Noosa, Australia
Submitted on 07-08-2016
Great location on the Main Street. Front desk staff were very accomodating when checking in and upgraded our room as we were traveling with an infant. Good value for money compared to other hotels in the area.
from Kitchener, Ontario, Canada
Submitted on 07-08-2016
We were on vacation here for two nights. The hotel has average food fare. The room is in much need of repair and updating (ie microwave, mini fridge, etc.) Cleanliness questionable. Complimentary earplugs supplied for anticipated noise in downtown area (could be construed as a great place to party or a warning for those seeking a relaxed stay). Great venues to dine, explore and shop minutes from the hotel. For the money - consider another place for your stay!
from Auckland Region, New Zealand
Submitted on 07-08-2016
Great location on the center of town. We stayed here for two nights and had a room with two doubles for a couple so there was heaps of room. Our room was on the back side of the building, so didn't overlook the main street, and had no problems with noise. The room and bathroom was tidy and clean and free car parking was great.
from Calgary
Submitted on 07-08-2016
We impulsively decided to stay the night in Banff after enjoying what was originally planned as a day trip. The Mount Royal had two rooms left, a regular room and the luxurious Brewster Suite. The front desk clerk gave us a 10% AMA discount for the standard room.The managed overheard that we were married earlier in the week and he graciously stepped in to upgrade us to the Brewster Suite! The large suite has a sitting room/library, huge master bedroom, and spa-like bathroom with jetted bath. Of ... Read more
from Mission, Canada
Submitted on 08-08-2016
Right in the middle of town, gift stores and food every where. Very busy place, great service. Beautiful Ole Building, well kept up. Toni Romas right in the Hotel, was wonderful. Friendly staff, willing to help you with anything.
from Chorleywood, United Kingdom
Submitted on 10-08-2016
The Mount Royal Hotel is very central to Banff and although we visited in the summer, I am sure it would also be an excellent ski season hotel. We were upgraded to the penthouse suite with a wonderful view over Banff and the mountains. The shops are just across the road and one of the very best breakfast eating places with queues of 20 + people waiting for a table at Tooloulous restaurant just 200 yards away. Avery comprehensive menu , very tasty and value for money. The same cannot be said abou... Read more
from
Submitted on 10-08-2016
We were welcomed with a big smile. Lovely accommodation. Room was clean with very nice toiletries. We were a bit disappointed in the jacuzzi as some of the jets were not working, but this is only a minor qualm. As it is on a main street they provided us with ear plugs in case there was noise from the street but we had no problem with that.
from Harlingen, Texas
Submitted on 11-08-2016
Very good, I hope they make their on breakfast bar to make it cheaper. Good location, shopping , good staff . Big room , clean room. I definitely recommend to all Texan who wants to come to Canada. Canada is beautiful but expensive.
from Borehamwood, United Kingdom
Submitted on 11-08-2016
Right in the centre of Banff. Our room had great views of the mountains. You walked right out on to the Main Street. There was free parking and free wifi. Nice looking building. Easy distance to lots of attractions shops and restaurants.
from Edmonton, Alberta
Submitted on 12-08-2016
Great location and clean. Small rooms, premium room gave us a view of alley, backyard and satellite dish. not worth the extra expense. Very expensive for a tiny room and an old hotel. If not for the location, they would have to try much harder to attract customers.
from Derby, United Kingdom
Submitted on 12-08-2016
Hit.... Due to excellent location in downtown area, free parking and attentive staff. Miss.... Due to small room with "wardrobe" being simply a 1foot wide recess in the wall, tiny bathroom and no safe provided (staff fitted a safe later after we complained).
from Bedford, United Kingdom
Submitted on 14-08-2016
We stayed here for 4 nights. The staff are very friendly and helpful. Parking is free, helpful when we hired a car. Rooms are comfortable, but not massive. It would be good to have a fridge though. Location is great, right in the town centre so brilliant access to shops, restaurants etc. Can be noisy at night, but the hotel gives you ear plugs!!
from Toronto, Ontario
Submitted on 15-08-2016
We would only return to this hotel if they do some major renovation to their room and replacing their furnitures. The sofa and chair has big stain on them and we pay over $300 for the suite per night but it is not worth it.
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