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FINAL WEEKEND: $5 Books Your Hotel Details 

Fairmont Banff Springs

Banff, AB, Canada (YBA)

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Based on 5227 reviews
Room & Rates

Fairmont View room

1 king bed or 1 queen bed or 2 single beds
200 sq feet (18 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Fairmont Room, 1 Queen Bed, Non Smoking

Fairmont Room, 1 Queen Bed, Non Smoking

1 queen bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Fairmont Mountain View, 1 Queen Bed, Non Smoking

1 queen bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

2 queen beds
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Stanley Thompson Deluxe, 1 King Bed, Non Smoking

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Stanley Thompson Deluxe, 2 Queen Beds, Non Smoking

2 queen beds
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Mountain View Suite, 1 King Bed, Non Smoking

Junior Mountain View Suite, 1 King Bed, Non Smoking

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Stanley Thompson Suite, 2 Queen Beds, Non Smoking

2 queen beds
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Fairmont Gold, 1 King Bed, Non Smoking

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Fairmont Gold Mountain View, 1 King Bed, Non Smoking

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Fairmont Gold room

1 king bed
Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Fairmont room

1 king bed or 1 queen bed or 2 twin beds
200 sq feet (18 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

1 king bed or 1 queen bed or 2 queen beds or 2 twin beds
300 sq feet (27 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, satellite channels, pay movies, and video-game console
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Guests who book this room type will not have free access to all property facilities
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Fairmont Banff Springs
405 Spray Ave, Banff, AB Canada T0L0C0

Rooms
Make yourself at home in one of the 764 air-conditioned rooms featuring refrigerators. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafÚ. Or stay in and take advantage of the resort's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CAD 30 per person (approximately)
  • Self parking fee: CAD 25 per night
  • Valet parking fee: CAD 39.00 per day
  • Pet fee: CAD 39 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Free Local Calls
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Shopping
  • Steam Room
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5227 reviews
from Toronto, Canada
Submitted on 24-05-2016
The positives: -great spot, close to town, beautiful views of mountains/trees -pretty, clean hotel -very attentive staff -great restaurants to eat (we tried the italian one and it was amazing!) The negatives: -is it worth $600-800 a room a night? Nope. I don't know about you but I can definitely find a better way to spend my money. -They make you pay $25 to self park your own car. -They make you pay $1.00 ish to sit by the window at the restaurant (strange!)
from Calgary, Canada
Submitted on 24-05-2016
spent 2 nights in a double queen room, presidents club. room had very nice view and amenities (including 4 large and delicious cookies on the desk). it is not spacious, but was well laid out and comfortable. had fondue dinner at waldhaus (very good). this was a girls spa weekend retreat, and retreat we did the next am for our whole day spa package. we had requested a wake up call and tea to be brought to the room for 730, neither happened. breakfast in the lounge was ok. it seemed picked over... Read more
from Albuquerque, New Mexico
Submitted on 24-05-2016
Amazing stay, with great service! Wish we had more time to enjoy the hot spring. The views were spectacular. Breakfast was better than Fairmont Lake Louise and far cheaper. Did get to try the afternoon tea, but understand that it is worth the experience.
from Sydney
Submitted on 25-05-2016
This hotel (Castle) has to be seen to be believed. We were there for 2 nights. Our group had a scavenger hunt and you would not believe the nooks and crannys in this building.In movies you see all these European castles, well this is what that is. It is hard to imagine how this architecture was brought to the Rockies. The staff, food and accommodation were excellent.
from Calgary, Canada
Submitted on 25-05-2016
We are from Fort McMurray and we stayed here two nights before travelling onwards. The Fairmont chain has been amazing through oit the wildfires in Fort Mac offering special rates at almost all of their Canadian locations. We very much appreciated that as we obviously would not be able to afford the hefty price it usually is. When we showed up they were expecting us (did that online check in thing) they waived our parking charge and treated us really well. We were travelling with a cat (someth... Read more
from Kuwait City, Kuwait
Submitted on 07-06-2016
Excellent Hotel to stay at , good atmosphere and location lovely staff and hestoric building a place to remember for life, hotel is will preserved and very clean . Recommend to live the experience to allÔ?? Thanks
from Naples, Florida
Submitted on 07-06-2016
We just returned from a six night stay at the Banff hotel. We had one Fairmont gold room and one Fairmont gold suite. We had stayed there about five years prior and wanted to return with the entire family. We had called ahead to concierge to book activities for the week. Sadly, an email got lost and many of the details were left hanging. Spent a lot of time on the phone with them just trying to figure out where we were supposed to be when and other activities never even got booked. Then we... Read more
from Sarina, Australia
Submitted on 07-06-2016
What can you say to impart the beauty and luxury of this incredible place. A truly beautiful experience to stay here. The food, rooms, staff, location and incredible castle have to be seen to be believed. Discovering the various rooms full of history, photographic records and art takes hours. Well done Fairmont!
from Mississauga, Canada
Submitted on 07-06-2016
My wife and I spent the weekend at the hotel. The staff were amazing and very attentive, the food was good and although the rooms were quite small they were very nice. The hotel is walking distance from downtown Banff and there is lots to do. We would go back for sure. The view out of our window was spectacular. The mountains are just breathtaking.
from Alberta, Canada
Submitted on 08-06-2016
I might be biased because I was upgraded to the Stanely Thompson room with the balcony... But I really enjoyed my stay ­??? The rooms are large and clean. The beds are so comfy and the showers are surprisingly good for a 100 year old hotel. The staff is very helpful. One gentlemen found me wandering around lost and said I could follow him back. Another helped me pack my bags up the stairs to the parkade. Hint: get valet parking (the spots are very tight and far from your room) and get a map t... Read more
from Houston, Texas
Submitted on 21-06-2016
Fairmont Springs looks and feels like a fairy tale castle. We stayed there 2 nights and it was just not enough. It is huge, it is beautiful and the service is out of this world. We had suite with 2 double beds. we got the moutnain view but what gorgeous view. I could sit at the window with my coffee for hours. The amenities were luxurious, from toiletries to Keurig coffee maker. If I ever go back to Banff, Fairmont is the only place I will stay at.
from Swindon, United Kingdom
Submitted on 21-06-2016
We walked from Banff to the hotel, we were made to feel really welcome, the view from the room where we ate was spectacular, this area is reserved for people having afternoon tea. It was great to be shown the different teas on offer, lots of choice. Go with an empty stomach, you get two platters, one with sandwiches and scones, the other with cakes and some fruit. Cost was c.$40 per person but well worth it for the experience. Suggest you book, we got lucky as a table was free but don't leave it... Read more
from Ann Arbor, Michigan
Submitted on 21-06-2016
The common areas are beautiful, the staff is wonderful, the food is good to very good, but the "deluxe" rooms are very very small and not particularly well appointed. There are lots and lots of tour busses. The prices are exorbitant, and then they add a "resort fee" whether you use the resort facilities or not. My advice is to have lunch here, but stay at the Rimrock.
from Romford England
Submitted on 21-06-2016
This is a unique hotel which despite its age provides all the expected modern services. Nice rooms, but not large. Super service levels from ultra friendly staff. It's the stand out scenic hotel in Banff with magnificent scenery all around. It has + 700 to 800 rooms approx, so expect to get lost as you seek your way around. Definitely a unique experience to stay here ..... Your friends will be envious.
from Calgary, Canada
Submitted on 21-06-2016
We planned our 35th anniversary stay at the hotel. Amazing room (807) and service for 2 wonderful days. re-lived our special wedding moments of 35 years ago.From the check-in staff ,to the food staff helping us with breakfast (late) and the cleaning staff (amazing swans on the bed). They created a magical two days that we will not forget. It is so wonderful that the hotel still has all the magic of the stonework with the upgrades incorporated in a nice way not to change the magic of the "Castle"... Read more
from Oakville, Canada
Submitted on 01-07-2016
An absolutely amazing hotel, full of history, perfect location to town and amongst the mountains. Take the time to walk the grounds, read the history of the Banff Springs Hotel and see how well it has been respected and maintained over so many decades. Staff throughout were friendly, helpful, professional ....excellent every step of the way.
from Vancouver, Canada
Submitted on 01-07-2016
Have treasured memories of the fabulous Christmas buffets in the Alberta room we enjoyed with family and friends when we lived in Alberta. Revisiting this place brought back pleasurable experiences as well as creating new ones as we met up with grand children on their March break skiing week. We had rooms on the Gold floors which helped to maximize interaction and togetherness. The inclusive breakfast and late afternoon buffets serving delicious food and drinks were an ideal set up for family ga... Read more
from WV
Submitted on 01-07-2016
The Fairmont Banff Springs Hotel and the Banff area was one of the most wonderful places we have ever visited. The hotel was so regal! A "Million" dollar view from our hotel room. Would recommend to add this to your bucket list!!
from
Submitted on 01-07-2016
Our family of 4 spent the week here recently on a two week trip to VI and Banff. The service, staff, and lounge area were truly exceptional-beyond anything we've experienced at the Ritz or 4S. The extra charge for Gold floor access is definitely worth the cost - not only for dining options but for the amazing and helpful staff all around. Memorable trip!
from Nara, Japan
Submitted on 02-07-2016
Very few properties are more spectacular than this rambling historic castle with stunning views over rivers, snowcaps and valleys, and with rooms and lounges so extensive that you can enjoy elaborate hiking trails within the hotel's corridors within. Be aware, though, that, as in many Fairmont properties, the services and facilities within this striking facade are very, very unreliable. Bell boys never brought my bags up to my room. The telephone in my room was broken. The rooms themselves can ... Read more
from
Submitted on 05-07-2016
We stayed here for 3 nights. Firstly the good points. Views are stunning(once you get outside the hotel). The various hikes on offer are brilliant if quite challenging in some instances. Service is excellent. When we got to the room we had a bottle of complimentary red wine waiting for us which was nice and unexpected. The queen size bed was very comfortable and very good for sleeping The steak house was excellent but very very expensive albeit we've found the price of steak all over alberta to ... Read more
from Cleveland, Ohio
Submitted on 05-07-2016
A friend told us to skip the expensive buffet and instead eat a lighter lunch at the outdoor patio. The food was great and the view unbelievable! the weather was warmer than usual so they opened the patio in June (normally not open until July). We didn't stay at the hotel but walked through the shops on the lower level.
from Kirkby Lonsdale, United Kingdom
Submitted on 05-07-2016
Had a wonderful buffet lunch in the Bow Valley Grill room at the Banff Springs Hotel. Fist class meal, a real treat. The whole place is warm and welcoming, full of charm and oozing old style character that just says quality.
from Baltimore, Maryland
Submitted on 06-07-2016
Doesn't compare with Lake Louise or Jasper lodges. Dark, forbidding looking building inside and out - inside layout confusing with poor signage. Room was decent. Staff not very helpful - concierge desk was understaffed at most times. Restaurant wasn't anything special given how expensive it was.
from Greer
Submitted on 06-07-2016
Everyone knows the view and setting of this hotel is amazing, but what made our trip truly amazing was the staff. We asked a staff member directions to a place in the hotel. Instead of just telling us, he actually walked with us, rode the elevator to the floor and took us to the exact location. Every time we went to our floor we were greeted and asked how our day was and talked about it. If you can stay on the 5th floor, the Gold Floor, I highly recommend it.
from Cincinnati, Ohio
Submitted on 10-07-2016
This was a Bucket List building for my architect husband so I arranged to for us to stay there for his 60th birthday. This is way above our usual mode of travel... and I have to say it was worth every penny! From helpful guest agents on the phone, to the concierge staff, to the servers, to the cleaning crews... every single person went above and beyond to ensure our satisfaction. My husband received complimentary desserts several times. We were gifted a bottle of wine and cheeseboard due to my m... Read more
from Honolulu, Hawaii
Submitted on 10-07-2016
While we couldn't afford to stay here, it was nice to stroll through the hotel and shops. A great thing to do to take a break from the bustle of trying to get all the sights in is to have afternoon tea at the Fairmont Banff Springs Hotel. It's quiet, serene, great scenery through the large glass windows, great selection of teas (both the usual and creative), and you don't have to dress up. The food was surprisingly very tasty and filling - not something I associate with afternoon tea. Plenty... Read more
from Brisbane, Australia
Submitted on 10-07-2016
Top Quality hotel and what an amazing location just a short stroll from Banff town and right on the doorstep of some of the most amazing scenery, bush walks, riding , Golf and more.... can't recommend highly enough Service in all the restaurants is supper friendly and the food was top quality our favorite spot is on the terrace overlooking rolling valleys.
from Perth, Australia
Submitted on 11-07-2016
This a stunning hotel and the views from the back of the hotel are amazing. It is located about a 15 minute walk from the town centre. Although we were happy to walk there and back we were a bit surprised that the hotel did not offer a free shuttle (you had to get on a local bus which was fairly inexpensive). The room was nice but the fan in the bathroom was very loud to the extent that when we used the bathroom at night we did not put the light on (the fan came on automatically with the ligh... Read more
from Houston, Texas
Submitted on 11-07-2016
We stayed on the gold level in a junior suite and it was worth it!! Our view of the Bow and golf course was beautiful. The morning breakfast and coffee offered in the gold lounge was perfect! Everything you would want offered for breakfast. The afternoon canap├ęs were average. We wanted a relaxed dinner our first night and took a shuttle down to the golf course restaurant. What a beautiful view and got to see some elk along the way!!! Most nights we ate in town or nearby so can not comment on... Read more
from Fort Worth, Texas
Submitted on 13-07-2016
Disclaimer, by most other Hotels, this is a full 5 stars. Unfortunately, i'm just left wishing there had been more. I stayed here with my wife and another couple. We spent a week in the area and wanted to splurge one night at this "castle". Overall, the experience was great. We had no issues, no complaints and had a wonderful evening and night spent here. The only reason I did not give this 5 stars, was that I was left wishing there had been more.... The check in was super easy, but seeme... Read more
from
Submitted on 13-07-2016
My family and i stayed here for one night as a way to break up the journey from Calgary to Jasper National Park. I wish i had booked at least another night. The hotel is absolutely magnificent! You really feel like you are in a castle in the sky. The setting is breathtaking and the hotel itself is both massive and beautiful. Here are the main takeaways i can share from our stay: 1. The hotel is great for both couples and families. 2. The pool facilities are great! Large indoor heated pool and ... Read more
from West Palm Beach, Florida
Submitted on 13-07-2016
This is a very nice Hotel. Although the rooms are far from elegant. The bathrooms are to small also. That being said the venues are very nice as are most if the restaurants. Breakfast Buffett under our Map plan are wonderful and even have smoothies. Attached to the hotel are many wonderful things to do. Give them 4.5 stars.
from Ardmore, Oklahoma, United States
Submitted on 13-07-2016
We checked into this hotel and found a charming room, dropped our bags and took off to discover the village. Around 4:30 pm we returned to find very loud construction going on. A nearby housekeeper checked and said the crew would quit at 5. Sure enough, the wonderful quiet returned at 5. The next morning the rains were pouring so we had breakfast then a drive. After picking up some goodies for an in room picnic we returned to our room only to find the construction crew was at work again. We call... Read more
from Rochester, Minnesota
Submitted on 14-07-2016
My family of four stayed at the Fairmont Banff Springs in July 2016. We arrived on a busy Friday evening and were immediately impressed with the curbside check-in process; our keys and materials were waiting for us, and we didn't even need to leave our car. I highly recommend signing up for the free President's Club membership ahead of time--we enjoyed the wifi upgrade, free bike rental and free fitness gear delivery. Our only disappointment was not being able to attend afternoon tea on Sunda... Read more
from Philadelphia, Pennsylvania
Submitted on 17-07-2016
Best hotel in Banff, Alberta. Excellent grand hotel (castle) on a charming property. It has a majestic view of a large lake and the Canadian Rockies (Mt. Rundle). There are a number of Canadian National Parks around the Rockies. Built in the "Scottish Baron style', this hotel was part of the Canada's railway grand hotels (typically in the grand style of French Chateaus). Hotel service was good and very clean. There is a very nice swimming pool, although we did not swim. You can take a very relax... Read more
from
Submitted on 17-07-2016
We are enthusiasts of historic houses and gardens, so imagine being able to live in a real life Scotish baronial castle for a few days! And in the most gorgeous wildness setting to boot. A sprawling complex, Fairmont Banff Springs offers a rich variety of amenities for guests-- a range of restaurants spa, pools, gyms, bowling alleys, convention centres. There are many many rooms in this castle. Most of them are decorated with comfortable stylish period furniture with picture windows affording pi... Read more
from
Submitted on 17-07-2016
Stayed two nights with a travel group. First night we waited over 10 minutes for the hostess to find our dinner reservations making our friends think we were a no-show. Our room was near a wedding party, so the loud music didn't stop until after midnight. The next day we left the room by 10AM and walked past the maid in the hallway. When we returned at 3:45, the maid had not been in to make up the room. When we called room service, we were told we would be next on the list but at 4:30 we... Read more
from
Submitted on 17-07-2016
Our experience at the Fairmont Banff Springs Hotel was absolutely incredible. Since we live in Alberta, we received the Alberta Residents Discount, which was a plus. However, we still would have stayed there regardless. The staff went above and beyond, making our stay memorable! I had checked in using the online check-in service that was sent to my email. It asked for my estimated time of arrival and I said 1:30, even though normal check-in time is 4:00. However, I received an email just as we a... Read more
from
Submitted on 18-07-2016
I took my wife for a quiet Banff getaway at the Fairmont Hotel. The staff were nice and the building was decent. There was a loud wedding party going on downstairs until midnight. This is the kind of noise I would expect staying in a cheap hotel attached to a night club. Nobody would book a higher end hotel to spend their evening listening to noise. We were told about the wedding only upon arrival. After it was too late to cancel or change plans. They only care about filling rooms and not about... Read more
from
Submitted on 20-07-2016
Beautiful hotel with great restaurants, shops, scenery, and service. We upgraded to the gold level. I would 100% recommend to anyone staying here. Free amazing breakfast, nice bath amenities, great afternoon snacks, late night desserts, and more all included in the gold level. Worth every penny.
from Meridian
Submitted on 20-07-2016
This is the most beautiful place I have ever stayed! Really detailed arcatecture! The staff was very accomodating and treated us with respect and met every request. I would recomend to anyone! It was definately the place to stay!
from Edmonton
Submitted on 20-07-2016
I upgraded our room to the gold floor, worth every penny. Cannot wait to return. Amazing value for money. Food was exceptional, drinks were great, service was amazing, made for a very memorable experience!
from Waukesha
Submitted on 20-07-2016
Beautiful architecture and interior design. Great views. Outstanding staff friendliness and willingness to assist. Enjoyed talking with the young service staff from many different countries. Best family vacation yet! Didn't want to leave.
from Colleyville, Texas, United States
Submitted on 21-07-2016
I cannot say enough good things about this hotel. We stayed on the Gold floor and you get included breakfast, appetizers (which can double as dinner) and desserts. The concierge is always eager to help and have great recommendations. The hotel itself is an icon and one of places to stay (like the Plaza in NY) that you have to do in life. I can also recommend the German restaurant here, the fondue is a fun dinner and very tasty.
from UK
Submitted on 24-07-2016
A room in the rooftop with stunning views of the river and mountains. Comfortable and clean although the bathroom could do with some modernisation. Excellent onsite dining variety and lovely spa facility
from Twin Cities
Submitted on 24-07-2016
The Banff Springs Hotel is a unique property with one-of-a-kind views. It offers luxury in a mountain setting with the best, most personal and friendliest service I have ever experienced. It is worth every penny!
from New Jersey
Submitted on 24-07-2016
This is a very large historic hotel that site upon a hill. Views are beautiful. You can get a shuttle to the town of Banff for some shopping. Rooms are spacious and clean. This is a 4 star hotel with all the amenities. A large Olympic size salt water pool and whirlpool. A spa, several restaurants, conference rooms, shops, art gallery, a little food snack shop. Did I mention this hotel is huge. A favorite for tour groups. Also real popular with elaborate weddings. There is a 24 hole golf course... Read more
from Adelaide, Australia
Submitted on 25-07-2016
Truly a lovely place to stay. The building is magnificent with stairs and hallways going everywhere. The myriad of shops scattered through the halls is stunning, and they are open so late. The bathroom is the only thing that lets it down. Needs renovating as very tired.
from
Submitted on 25-07-2016
Not Impressed ....Great view from the room. Smaller room but cozy. Wi-Fi available. Parking not close.......Restaurants at M1 level is mice infested. For the price....better options available in Banff.....I will not be coming back.
from Turlock, California
Submitted on 27-07-2016
This place is breathtaking! It's the site of the first National park in Canada with a fabulous history. Being a Fairmont property, you know you'll be getting excellent service. Of course, nothing is perfect and you always must take into consideration that people are still people. Our room is one of four signature rooms on the property and it's view is wonderful. We have enjoyed the property itself with many shops, art work and restaurants. They're are property tours and history lectures e... Read more
from Surrey, Canada
Submitted on 27-07-2016
Can't say enough good things about the Castle. We had a lovely stay and the service is exceptional. Angela at the front desk was great, gave us free parking because it was our anniversary. The view from our room was gorgeous, we dined at Castello and the service was fanatic.
from
Submitted on 27-07-2016
This was not exactly what i expected. Maybe the best rated hotel of Banff, but to me more like a Disney Resort in orlando. The size of the hotel is enormous. Could hardly find my room, in a side wing of the hotel. The room, a suite we took, had a great view on the parking lot! Also it looks as if it has not been redecorated since the eighties of last century. For a 600 dollar suite,this is not what i expected. The Gym, the pool is good, nothing to complain about. I complained, and they where ve... Read more
from North, South Carolina
Submitted on 27-07-2016
We decided to stay at Fairmont Banff Springs for three nights during our Banff National Park vacation. The hotel is amazing!!! Beautiful location and very friendly staff. It took about 15-20 minutes to walk to town. You can either walk on the sidewalk or take path by the Bow Falls, I would recommend the path by Bow Falls. I joined the Sunday morning yoga session and the instructor was great, it was very relaxing and calming and the view was spectacular. The only complaint I have is the small ... Read more
from
Submitted on 28-07-2016
A castle by the mountains. Awesome views. Wonderful service. Food is good. Get lost in the halls and you'll be amazed at its history, richly decor as if you're in a different time. Only thing that reminds you that you're back to the real world is the housekeeping linen cart by the hallway as we head back to our room after a long day of walking trails. It's ok, I'm glad to go back to a clean freshly made room with lots of bottled water, ice filled bucket and chocolate. This is the view from our b... Read more
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