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DoubleTree by Hilton Hotel West Edmonton

Edmonton, AB, Canada (YEG)

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Based on 634 reviews
Renovated Edmonton hotel with onsite Dinner Theater.
Room & Rates
1 King Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 1

1 King Non Smoking

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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1 King Junior Suite Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 2

1 King Junior Suite Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • dining table and chairs
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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2 Kings 2 Bedroom Suite Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 3

2 Kings 2 Bedroom Suite Non Smoking

  • two king beds
  • two bedrooms
  • living area w/sofa bed
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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1 King Bi-Level Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 4

1 King Bi-Level Non Smoking

  • one king bed
  • two levels and one and half bath
  • dining table seats 6
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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1 King 1 Bedroom Mobility Accessible w/Tub Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 5

1 King 1 Bedroom Mobility Accessible w/Tub Non Smoking

  • one king bed
  • separate bedroom
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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1 King 1 Bedroom Mobility Accessible w/Roll-In Shower - DoubleTree by Hilton Hotel West Edmonton - 6

1 King 1 Bedroom Mobility Accessible w/Roll-In Shower

  • one king bed
  • separate living area w/sofa bed
  • separate bedroom
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
Hide room details
1 King Suite Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 7

1 King Suite Non Smoking

  • one king bed
  • separate living area w/sofa bed
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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1 King Hospitality - DoubleTree by Hilton Hotel West Edmonton - 8

1 King Hospitality

  • one king bed
  • living area w/sofa bed
  • top floor
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge, wet bar and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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1 King Presidential Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 9

1 King Presidential Non Smoking

  • one king bed
  • separate living room w/sofa bed
  • separate bedroom and one and a half baths
  • boardroom table
  • top floor w/city views
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
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2 Queen Beds Non Smoking - DoubleTree by Hilton Hotel West Edmonton - 10

2 Queen Beds Non Smoking

  • two queen beds
  • complimentary Wi-Fi
  • flat screen TV w/pay movies
  • mini-fridge and coffee/tea maker
  • clock radio w/MP3 connection
  • large desk w/ergonomic chair
  • iron/ironing board, bathrobe and hair dryer
Hide room details
DoubleTree by Hilton Hotel West Edmonton
16615 109th Avenue North West, Edmonton, AB Canada T5P 4K8

Our signature chocolate chip cookie, our gift to you at check-in, is a taste of the warm, inviting service to come. Contemporary guest rooms offer all you need to unwind and stay productive, including complimentary WiFi, a generous workspace, a 42-inch HDTV and plush bedding. This hotel in Edmonton, AB, also offers a range of elegant suites including bi-level suites, two bedroom suites and the presidential suite.It is easy to maintain your exercise regime with our 24-hour fitness center, featuring the latest equipment. Afterwards, enjoy a relaxing swim in the heated indoor pool. Savor global cuisine with a local twist at Stages Kitchen & Bar or meet with friends for a signature DoubleTree Chocolate Chip Martini. For an unforgettable experience, join us at the Mayfield Dinner Theater and enjoy a Las Vegas-style show and a delicious buffet, full of tempting options and indulgent desserts. With two ballrooms, 15 meeting rooms and an amphitheater, this DoubleTree by Hilton Hotel in Edmonton, AB, is equipped for any event from important conferences to dream weddings. Let our professional team members help plan all the finer details, from A/V equipment hire to personalized catering options, ensuring a memorable and flawless event.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 634 reviews
from Cold Lake, Canada
Submitted on 31-05-2016
I would highly recommend this hotel. Easy access to anywhere in the city,. Curious and attentive staff. Room was quite and hotel was almost full. Great value. Excellent view of the city. Easy access to the hotel and plenty of parking. Grounds and parking lot were well kept and clean, as Was the lobby, hallway and room.
from Fort McMurray, Canada
Submitted on 02-06-2016
Clean hotel and helpful staff, really recommend this hotel. In dining service was good but breakfast just standard. Location at west Edmonton was exactly people looking for close to WEM and others facilities ???
from Medicine Hat, Canada
Submitted on 05-06-2016
From the time you arrive until departure the service is beyond measure. Reception staff greet you with a warm cookie and check in is seamless. Breakfast buffet has a vast array of options and beverage service immediate. The restaurant has a great menu for big or small appetites - the calamari is melt in your mouth! Rooms are well appointed and taking a king suite gives you a sense of home. The hotel is connected to a dinner theatre that runs most weekends - and the shows are always great fun ... Read more
from
Submitted on 05-06-2016
This is a first class hotel and so reasonably priced for the service that you get. The 'package' offer that includes your room, dinner theatre and breakfast is truly a good deal and wonderful experience.
from High Prairie, Canada
Submitted on 06-06-2016
Great accommodations & staff. Luxurious and well appointed rooms. Staff is always helpful and willing to help in any way they can. I would recommend this hotel to anyone looking for a great place to stay for business or pleasure.
from Saskatoon, Canada
Submitted on 07-06-2016
Excellent hotel, a little pricey but when you factor in the breakfast brunch that is included in the price it's well worth it. Staff was extremely friendly, hotel is updated and clean, rooms are large and clean!
from Vaudreuil-Dorion, Canada
Submitted on 28-06-2016
Was recently in Edmonton for graduation before starting a tour of the Rockies and we had special rates booked at this hotel in addition to a cocktail event and then our gala. At first I wondered about their choice due to the surrounding area (a little out there and somewhat industrial) however all doubts were gone upon check-in; beautiful hotel, very clean and well-appointed rooms. We did opt for a suite on an upper floor and had a nice view of downtown Edmonton. There was one snafu on the morni... Read more
from Alberta Canada
Submitted on 28-06-2016
This is our second time staying at the DoubleTree. The first time was last year for my birthday, when we also attended the Mayfield Dinner Theatre. The rooms are luxurious, clean, very comfortable. The staff very friendly. Will likely stay here again!
from Victoria, Cameroon
Submitted on 28-06-2016
Excellent service from the staff. Very good quality beds. Very handy for visiting family member in the Missicordia hospital. Also very handy for visiting the West Edmonton Mall. Pleasant bar/dining room.
from Regina, Canada
Submitted on 29-06-2016
Had some issues. 1) Placed on hold 12-15 mins & got routed back to automated and had to start all over to book a room. 2) Wouldn't sign me up for rewards program without me giving them my yearly income. Therefore I was unable to get the promo they were offering. 3) Almost all the lounge evening menu is seafood & I have allergies but couldn't substitute the seafood out. Glad we still decided to book though as they were more then accomidating for everything else. They upgraded our room, when w... Read more
from Red Deer, Canada
Submitted on 01-07-2016
Great rooms, excellent service and top notch fitness facilities. Big fitness centre with lots of equipment. The rooms are well appointed and comfortable and all staff members are friendly and helpful. Excellent meeting rooms with windows and they are very well set up.
from
Submitted on 05-07-2016
Great free parking, friendly attentive staff, spotlessly clean, nice bar/breakfast facilities, free wifi, 24hr pool and gym. Great selection on the breakfast buffet costing $19.95pppn, daily maid service. Water and drink maker in room and cookies on arrival are a nice touch. Self service area for snacks, ice machine available. Bar food wasn't cheap but tasty. Restaurants/diners in walking distance and theatre next door. We had a room with 2 queen beds, comfy beds, great shower. Would stay again ... Read more
from Kingston, Canada
Submitted on 08-07-2016
Nice. Comfortable, well situated, awesome staff. From the front desk to the cleaners to the wait staff; all employees i encountered were very friendly and professional. The pool is small but nice. The weight room is small but nice. The breakfast buffet is very good ($20). Many beers and wine to choose from. Security is very good. Room service requires financing (+17% gratuity = automatic... +$2.50 = really?)... I find this a bit insulting; of i didn't have money i wouldn't be staying at a Hilton... Read more
from Calgary, Canada
Submitted on 11-07-2016
Great and clean room and facilities. Breakfast buffet was delicious. Wish the breakfast was included. Few minutes away from West Edmonton Mall. Quite rooms even though the hotel was busy. Loved the hot cookies at checkin. Will come again.
from Fort McMurray, Canada
Submitted on 11-07-2016
excellent hotel in edmonton I prefered to stay in this hotel again.my family and friends really enjoyed in this hotel and they extended one more day to stay in this hotel and that time we booked two suite rooms really good.
from Edmonton, Canada
Submitted on 18-07-2016
Very quick response to any problems we had and very friendly staff! The complementary cookies were amazing!! The hotel is out of the way if you want to walk anywhere. But is within a short driving distance. We had a car so it was fine, but we were at a conference and some people had flowen and didn't want to rent a car so it was off the beaten path a bit for them. Pool was larger than some hotel so that was nice, but it didn't have a hot tube. Overall we would go there again.
from Canada
Submitted on 18-07-2016
This hotel has a great skeleton, made from continuous pour concrete it is sturdy and Quiet! no footsteps above coming through the floor no traffic noise through the windows. The Hotel itself has been completely renovated and it is clean and comfortable. Top all this off with staff willing to go out of their way to help you enjoy your stay - you can't beat this place.
from Calgary, Canada
Submitted on 19-07-2016
On a business trip - always a great experience at this hotel. They offer you a warm cookie upon check-in. If something is wrong they fix it immediately. I have experienced that on 2 occasions. They offer upgrades, free restaurant vouchers whatever they can to make anything wrong right. A great value.....
from Mississauga
Submitted on 26-07-2016
Thoroughly enjoyed our stay here! We were allowed to check-in early and greeted with yummy warm cookies. When there were a few issues with our room, we were quickly upgraded to another room that was terrific and given a complimentary breakfast for the next morning. Great pool and fitness area. Excellent breakfast buffet. The entire time we were treated like valued guests at the hotel. A special thank you to the manager Max for ensuring that we were looked after. Highly recommend this hote... Read more
from
Submitted on 26-07-2016
In transition from selling our house to gaining possession of our new house, we were unexpectedly rendered temporarily homeless. The comfort and luxury that we experienced at the Double Tree made what should have been stressful quite delightful. It helped, of course, that it was also affordable. We were upgraded to a fabulous suite at no extra charge. We appreciated the extras like the bathrobes and took advantage of the delicious buffet breakfast and fantastic room service. It was also a pleas... Read more
from Winnipeg, Canada
Submitted on 28-07-2016
Very good... Double Tree was exactly as expected.... Well maintained, clean rooms, good staff.... There was no complimentary breakfast and we did not want to spend the $20 a day for the breakfast buffet with a Tim Hortons right next door... Location of hotel is pretty good for being in an industrial area, and a bit longer drive to get to West Edmonton Mall... But overall a fine hotel...
from Calgary, Canada
Submitted on 30-07-2016
Stayed here this week on points, had to change dates at late notice and could only book a standard room but hotel managed to get us the King Suite upgrade originally booked. Room was lovely and spacious although bed very hard, was promised a mattress topper which didn't arrive and room wasn't made up by evening time. This was rectified with great service recovery as dinner price was wiped from the bill by very helpful Max at reception. Of particular note was the chef Adam who really understood ... Read more
from Fort McMurray, Canada
Submitted on 31-07-2016
Stayed here again for 2 nights and it's definitely become our favourite hotel in Edmonton. Check in was awesome, the lady on the front desk was so friendly and helpful and you gotta love those delicious cookies. Our room was clean and I love the beds in this hotel, after staying in quite a few hotels the past couple weeks I appreciate a really comfortable sleep. But what makes this place my favourite is the amazing breakfast buffet, I look forward to it every time and have never been disappoi... Read more
from Seattle
Submitted on 31-07-2016
Stayed here as a family of 5 in a 2 room suite that worked very well. Staff was very helpful at check in and very friendly. Comfortable beds and nice bathroom. Pool and exercise room also very nice. We were given free coupons for breakfast one morning and buffet had a lot of variety. Location was not as far away as I feared and we were able to get most places quickly but is in a pretty ugly strip mall location. Overall, a very good stay. Wish breakfast was just included - would have been more s... Read more
from Winnipeg, Canada
Submitted on 02-08-2016
We stayed at the Doubletree as part of a group booking for a team event. The hotel lobby is comfortable with areas to get together as a group. The rooms were clean and very comfortable, with suite options for more space at a reasonable price. The management group was good with our team, and provided spaces for us to get together. Finally, the restaurant and lounge staff were awesome, some of the best service I've had anywhere.
from Calgary, Canada
Submitted on 03-08-2016
We have always been amazed by the level of service and quality of the accommodations of this hotel. We have been coming here for the past few years, and feel that the hotel staff go out of their way to ensure our comfort and are attuned to our needs and concerns. Short and sweet summary of stay: friendly check in process. Clean suite. Good service and good quality food for breakfast buffet. Great pool area. We will be back soon.
from Regina, Canada
Submitted on 04-08-2016
We really enjoyed staying at this property. Close to where we wanted to go to, great breakfast buffet, first class accommodation, and very friendly staff! We booked a suite and it was great to relax in the living room. Nice touch to wrap up our vacation!
from Edmonton, Canada
Submitted on 04-08-2016
The room was super spacious and very clean. The front desk staff were extremely helpful during a stressful situation. The housekeeping staff was so friendly. The food at the morning buffet was great! The beds are so comfortable you don't want to leave it. The bathroom is very spacious as well. Did I mention clean - everything was so clean.
from Calgary, Alberta, Canada
Submitted on 08-08-2016
Check in was flawless and the front staff were overly friendly and accommodating. The lobby is bright and open. The restaurant was also a nice change from the normal darkened restaurants with numerous TVs, couches, loveseats and coffee tables for chilling. The room was perfect. Clean with huge windows and tons of light.
from Swift Current, Canada
Submitted on 08-08-2016
We stayed at this hotel for 6 days and they were more than accommodating. Checking in was a breeze and our room was perfect. We had the breakfast buffet included in our booking and were blown away by the quality, quantity and service from the restaurant. Best place to stay by far!!
from Mayerthorpe, Canada
Submitted on 10-08-2016
this is A very lovely hotel close to West Edmonton mall we were surprised by being given hot oatmeal chocolate cookies upon checking in, the room was A jnr. king size suite very clean and large with A sitting room with A couch and chair A dinning room set and lots of privacy
from Airdrie
Submitted on 10-08-2016
Staff are friendly, helpful and accommodating. Rooms are clean and comfortable. Great amenities and breakfast buffet has great selection. Items are hot and fresh. The gym is clean and well stocked with towels. Good selection of weights and machines.
from Calgary, Canada
Submitted on 10-08-2016
Great staff. Front desk staff was excellent. Plenty of towels in the bathroom. Tub was spacious with nice attached shower. Lots of hot water. Fridge was a little on the warm side. The milk in the morning was warm and drinks were warm as well.
from Chesterfield, Virginia
Submitted on 12-08-2016
We stayed here for 3 nights and enjoyed it. The hotel is clean and decor new-er. For that reason along with the 2 bedrooms - which suits are family of 4 - I gave it 4 stars. The bedrooms both have double sliding 'barn doors'. The bathroom had a separate tub from the shower and 2 ways to enter the bathroom - one from a bedroom which had a pocket door. Sometimes that door was hard to 'lock'. But the towels were good size. We didn't eat at the restaurant save a snack at the bar - but at 5 ... Read more
from
Submitted on 13-08-2016
This hotel was quiet and nicely appointed. A nice spread at the (extra-cost) breakfast. HVAC in the room wasn't silent but was not as loud as an under-window unit found in so many hotels. This was my second stay at DoubleTree West Edmonton; I'll return .
from Slave Lake, Canada
Submitted on 13-08-2016
We had a wonderful trip to the West Ed Mall and topped off with a fabulous stay at the Doubletree by Hilton. I have nothing negative to say about the hotel or its staff. The food in the restaurant was great.
from Atlanta, Georgia
Submitted on 13-08-2016
First time staying here. The hotel room was clean and comfortable. Breakfast was great. Also, ate dinner twice in the hotel that week and was very good. Staff at hotel very friendly. Exercise room nicely equipped.
from New York City, New York
Submitted on 14-08-2016
This hotel is on the west side of Edmonton only minutes from the West Edmonton Mall, with easy access to major roads. Rooms are clean and spacious;staff very helpful. Parking is free. Drive from here to Jasper National Park is an easy three hours.
from Edmonton, Canada
Submitted on 14-08-2016
Huge room overlooking city on top floor. Clean, fun and everything we wanted for our anniversary. Ordered champagne to be in room on arrival which it wasn't. Ended up being delivered later . Breakfast in morning was great in restaurant area down by lobby.
from ottawa canada
Submitted on 15-08-2016
This is a pretty well situated if you want to visit the mall. Also, less than 10km to downtown and Strathcona district. Edmonton is really a spread out town, driving is a must to almost everything. The rooms were nice, the facility is large and made for conferences. The staff was really welcoming, good with the cookies and service. We had room service one night and everyone was happy with the food. In this city, there is really no walking distance to a large amount of attractions, so this i... Read more
from Toronto, Canada
Submitted on 06-09-2016
Family of 4 visiting Edmonton for 3 nights and originally booked 2 Queen but when we checked in we were upgraded to a King suite which was much roomier with a separate living area with 2 TVs (living room & bedroom) and big bar area. A little stingy on the soap replacement as we had to use the same bath soap for almost 4 days until it was completely used up but I'm sure housekeeping would have brought it over if asked. Breakfast buffet had so many variety with "Chef Creation" and nice smoothies... Read more
from Edmonton, Canada
Submitted on 07-09-2016
Loved the hotel. Room clean, quiet and comfortable. Food excellent. Staff friendly and courteous. Excellent value. Would definitely recommend again. Best hotel I have stayed in awhile. Great chain. Treated with professionalism.
from Calgary, Canada
Submitted on 08-09-2016
Myself with my wife had been to this hotel and stayed on 2nd and 3rd September 2016. The staff at this property are exceptional and very helpful. Raj who did our check in process was friendly and ensured we have a wonderful stay. Over phone front desk staff helped me select room as per my requirement and ensured i have best view. I was accommodated in Room No. 1906 excellent staff made our stay wonderful. Also for breakfast Hostess were really kind and helpful. Will definitely come back to this... Read more
from Delta, Canada
Submitted on 08-09-2016
One room suites are spacious and are perfect for a multi night stay. Rooms are nicely appointed and facillities are well kept. High standards for reasonable price. Lots of restaurants nearby as is West Edmonton Mall. The hotel's restaurant is good too.
from Toronto, Canada
Submitted on 08-09-2016
Good value for money this hotel adds that extra touch to make your stay special. The warm cookie on arrival was delicious. The rooms are nice and clean and the same goes for the bathrooms. Breakfast is also very good. The staff go out of their way to provide good service. Our company hosted a show at one of the conference/ballrooms and the support from the hotel staff was outstanding. The food at the restaurant could use some improvement and the restaurant staff was also not at par with the rest... Read more
from Calgary, Canada
Submitted on 11-09-2016
If you are looking for a quiet relaxing atmosphere this is it. The rooms are a generous size and nicely appointed. The crisp bed linens and fluffy towels are a plus! Having a full service restaurant at the hotel is a definite bonus after a busy day out and about in the city. We would definitely recommend this hotel!
from Oshawa, Canada
Submitted on 13-09-2016
Experience from start to finish was spot on. Great staff, beautiful hotel and all requests handled first rate. Even though this is a busy place with the dinner theatre and weddings, we had a quiet room and no complaints.
from Saskatoon, Canada
Submitted on 13-09-2016
I was told by two separate staff members that I could get breakfast at 6:00 AM, only to realize that none was available, and I would have to rush out the door to try and grab something less than desirable on my way to my appointments.
from Whitecourt, Canada
Submitted on 14-09-2016
Exceptional Room, Excellent service from waiters and front desk. Food selection is phenomenal, quality is good. A little expensive for one night for having our dog stay with us. One time fee is cheaper with longer stays.
from Fort McMurray, Alberta
Submitted on 15-09-2016
I stayed at this hotel for one night in September while on a business trip. The hotel is in a great location - part of the reason why I chose to stay here. I checked in and the check-in process was smooth and easy. The young man was very friendly! Unfortunately from there it went downhill. I found several hairs in my shower stall and although the rest of the room was clean these should not have been missed. I didn't say anything about it as I ran the water and it got rid of the majority - the re... Read more
from calgary
Submitted on 19-09-2016
Our group stayed here while attending our annual fall board meeting. We were all very pleased with the facilities and what was provided for our comfort. The rooms were clean, quiet and comfortable. The meeting facilities were more than adequate and we were treated to a complimentary snack bar nearby. From the welcoming cookie at check in to the helpful advice at check out, the service was excellent.
from Rosh Haayin, Israel
Submitted on 21-09-2016
I visited Edmonton for 2 weeks this summer with my family and stayed in a suite in the doubletree. It was one of the best decisions I made. The front staff were very professional, especially Maxim the main manager, who was on the ball about all things, they helped us whenever we needed. The hotel was very clean, the restaurant downstairs had great food and was very comfortable. There is a decent fitness room where there are some elliptical trainers, treadmills, free weights as well as a nice li... Read more
from NYC
Submitted on 23-09-2016
This is great doubletree. gorgeous suite with the best mid range breakfast I've ever had and the most attentive staff imaginable. It is kind of in middle of nowhere. Part of Mayfield Dinner Theater connects to the building. Good dinner too.
from Innisfail, Canada
Submitted on 23-09-2016
Stayed here for business. I haven't been here since it was the Mayfair! Check-in was easy and they give you a cookie. Max let me know about all the amenities and time's for breakfast, etc.; he was very helpful and professional. The room was nice though the decor was a little dated. The bed and pillows were comfortable. There wasn't a lot of storage but I'm assuming my room was geared more toward the single traveller so that was okay. Not much to say, this was a pretty standard hotel experie... Read more
from
Submitted on 25-09-2016
Booked this hotel last minute and didn't expect such a nice hotel. They recently renovated so the furnishing/decor is very modern and new. The room and washroom was big - maybe it's because I stayed in one of the VIP floors. I honestly really liked this hotel and would stay here again! It's also just a 5-10 car ride to west Edmonton mall.
from Johannesburg, South Africa
Submitted on 26-09-2016
Lovely stay and great value for money. Good location as well. Stayed there with my mother and sister during my travels throught Canada. We had a wonderful stay, breakfast was good, nice ambience. The rooms were nice and modern and beds were comfortable. Overall, a great stay.
from Saskatoon, Canada
Submitted on 26-09-2016
We had to check in late but we called to let them know. Check in was quick and painless. We were given warm cookies at checkin. The room was spacious and immaculate and the pool is open for very long hours and we had it all to ourselves in the morning. Staff was extremely helpful. Will definitely stay there again.
from Edmonton, Canada
Submitted on 27-09-2016
The hotel staff was great! Upon check in make sure you get your warm cookie they are so good and a nice touch. The room was great. Very clean and quiet. For a business conference the staff were great at clearing tables as soon as we were done our meals and making sure all the water bottles were topped up at all times. The supper meal and lunch were great. I was not thrilled about breakfast I found there was not enough options and the eggs were waterey and gross.
from Vancouver
Submitted on 27-09-2016
This is a lovely, modern hotel with clean, well laid out rooms. The check in staff are warm and welcoming. The lounge is very relaxing and the food was quite good. The breakfast menu is very good, albeit a little pricey, but that's hotel life! I would stay there again.
from
Submitted on 29-09-2016
We loved our stay at the Double Tree. All the staff were very sweet and they gave my kids cookies which was amazing after out 7 hour drive in and again after our long day of events. The pool area was awesome and kept the big kids entertained with dad so I could put the baby to sleep. The restaurant was very high end and expensive but nice all the same. We also loved that their is a indoor kids playground right near by!
from Barrie, Canada
Submitted on 01-10-2016
No complaints, clean and comfortable, all as expected, breakfast was good and more interesting then expected. Proximity to restaurants and and entertainment is also good. Ample parking and well lit. Reasonably priced
from Fort Saskatchewan, Canada
Submitted on 01-10-2016
everything about this hotel was first class except the lack of alcohol in a cocktail. Room was beautiful food was excellent and the show was extremely good. The staff was excellent. Very enjoyable weekend
from Edmonton, United Kingdom
Submitted on 03-10-2016
Hey guys, stay here if you want a good In and out place.Quick and EFFICKNT turn around. They also have Pet friendly Rooms. Parking is not the greatest. Don'tupgrade to the KINGS uite its not worth it.
from Sherwood Park, Canada
Submitted on 04-10-2016
Excellent hotel...Very nice rooms, and great service. Excellent buffet breakfast. we were there for a wedding and meal which was provided for the wedding was second to none. Our suite room was one of the nicer rooms that i have stayed in.
from
Submitted on 06-10-2016
Great rooms, good service, and excellent breakfast buffet. I would bring my team back to this hotel. The price is a little steep for hockey parents, and the bar closes a little early, but besides that we had everything we needed to be relaxed, and ready to compete in our tournament.
from Winnipeg, Canada
Submitted on 06-10-2016
We stay at the DoubleTree Edm whenever we visit our son. Not only is it close to his place but also close to West Edm mall & many other shopping & restaurant locations. If you have any issues with your room, the staff always takes action to fix the situation asap. Suggest you take the breakfast option - it's fabulous & convenient.
from
Submitted on 07-10-2016
I genuinely admire and respect this operation. I was staying at this hotel and unfortunately suffered a medical emergency. The hotel and management were extremely helpful and supportive to my wife throughout the process and did not charge me for an accidental broken picture frame which occurred when I collapsed in my room. It is clear the Hilton Double Tree Edmonton is managed and staffed by customer service professionals who are the very best at what they do. Thank you for showing compassio... Read more
from Bloomington, Indiana
Submitted on 08-10-2016
I stayed in the hotel for a conference. The food in the restaurant breakfast, lunch, and dinner was EXCELLENT!! Sunday brunch was AMAZING!!! The hotel staff was very efficient, professional and friendly!!
from Winnipeg, Canada
Submitted on 10-10-2016
I stayed at this hotel for three nights while attending a conference, which was on site (I definitely liked the convenience). If you are going to go out for meals, shopping, or other attractions, it is almost always necessary to take a cab as most locations are several kilometers away and there aren't very many sidewalks in the neighborhood. For example, we went for a run after the conference and walked to lunch once, and either had to be on the street or on grass in the ditch. The hotel itself ... Read more
from Taber, Alberta, Canada
Submitted on 12-10-2016
Excellent Hotel, All three days were full of events for our family. Private Dinner, Mayfield Dinner Theatre, cant say enough good about them all. Would go back there again, very highly recommended. The staff go above and beyond to make the stay highly comfortable.
from Victoria Capital Regional District, Canada
Submitted on 12-10-2016
I stayed at the Doubletree in west Edmonton for a weekend. The service, the food, The staff, the room/suite was excellent. The breakfast buffet was full of good food and healthy fruit. The dinner buffet at the Dinner Theatre was outta this world. The show at the theatre was also splendid.. A must visit and stay if you are in Edmonton.
from Yellowknife, Canada
Submitted on 16-10-2016
Stayed at this hotel for 5 nights with my husband. We usually stay at this hotel when in Edmonton as I like the amount of parking, the closeness to West Edmonton Mall and the rooms. Our room was a suite and had a HUGE bathroom! It was wonderful!! The hotel was packed with people but it was still easy to find a parking spot. I had breakfast Buffett one morning and it was really good. One of our favourite hotels in Edmonton!
from Red Deer, Canada
Submitted on 18-10-2016
most enjoyable staff very helpful. room was cold but i adjusted and it was good. i took extra blanket to bed just in case. had a good night sleep quite room. shower was good but it was a little strange it was like you would find in a gym. its in a great location. daughters visited we went to restaurant for desert. I ts very nice food was good very relaxing chairs. We didn't eat there from the front it looked more like a lounge if we had known that the restaurant was in back we would have stayed... Read more
from Calgary, Canada
Submitted on 18-10-2016
Great hotel for the price, the staff is amazing and super helpful! The rooms are very clean and tastefully done, the pool is nice for the kids and the workout facilities are very well maintained. Best hotel in Edmonton by FAR.
from Saskatoon, Canada
Submitted on 18-10-2016
Havent had anything of any significance go wrong in my many stays. Hotel is well kept and appears very clean. THE best complimentary breakfast of any hotel in the chain. Worth being an honors member to receive this benefit
from Singapore, Singapore
Submitted on 18-10-2016
A solid hotel with good amenities. The "difference that makes the difference" here is the quality of the bar staff and serving team. EXCEPTIONAL. Friendly; quality; chatty and make you feel at home. Would recommend highly
from Sydney, Australia
Submitted on 19-10-2016
This is a great hotel for work due to its central location to restaurants and the huge West Edmonton Mall which is only a 5min taxi ride away. The staff in the bar and restaurant couldn't be nicer or more friendly, it really makes it a welcome stay when your away from home for extended stays. If your a gym junkie, it's has a large gym with treadmills, cross trainers, bikes and rowing machines. The cardio set up is probably better than the free weights but they have everything you need for a g... Read more
from Calgary, Canada
Submitted on 26-10-2016
Would stay at this hotel again Love the warm cookies open arrival , loved the double shower head too. The food was great and loved having a Starbucks on the premises .loved the upgrade for $20 for a suite . Only thing that could improve was when I wanted ice I had to go to the lobby for it
from Miramichi, Canada
Submitted on 26-10-2016
I upgraded to a suite from regular room and it only cost $20 extra. Any guests could easily sit and chat. The bedroom was separate totally from living area. It was roomy. Help staff were very quick. A little problem was a wake up call never went through for the next day but I woke in time to attend my meeting.
from Lethbridge, Canada
Submitted on 27-10-2016
Staff were very friendly when we arrived. Cookies for us and a quick check in. Close to Tim Hortons which i perfect for me. They are located with a dinner theatre so if you are into that sort of thing. Close to west edmonton mall. Close to many restaurants.
from Yellowhead County
Submitted on 28-10-2016
The hotel is easy to find, lots of parking, great restaurant and if tickets are available the Stage West Dinner Theatre is always enjoyable. WEM is also just a short drive so you can shop then enjoy a good nights sleep.
from Edmonton, Canada
Submitted on 31-10-2016
Stayed at the Double Tree West Edmonton on a Dinner Theatre and Suite package deal, and we thoroughly enjoyed our stay. Parking was plentiful even with a couple banquet events going on. Check-in was friendly and efficient. Our room was a corner business suite in the south/east tower, and we loved the room from the moment we walked in. The furnishings were fresh, the room and bathroom clean, and most importantly the hotel was quiet come nighttime. It was an easy trip to the dinner theatre fro... Read more
from Gull Lake, Canada
Submitted on 31-10-2016
The room was gorgeous, but I was surprised to find out that there was no microwave (apparently this is a "brand standard"), no included breakfast (given the price of the room), and no hot tub or sauna area. The pool was very small
from Atlanta, Georgia
Submitted on 01-11-2016
The DoubleTree West Edmonton is an excellent business hotel. The hotel itself adheres to the Hilton standard for a Doubletree, with spacious suites, well-maintained facilities and grounds, and business class amenities. I was very impressed with the rooms and the proximity to surrounding restaurants. The location is perfect if you have business with Finning, as the office is a short walk from the hotel on the same street.
from Vernon, Canada
Submitted on 01-11-2016
Stayed during a small group meeting, multi day meeting that we hosted at the Double Tree. I was very impressed with the renovations, as well as the large suite style rooms that were comfortable and quite. I have been a lot of hotels for small group meetings and the conference center at the double tree was the best set up I have experienced. All meeting rooms share a large Cafe/ break out area with couches, bucket chairs and cafe style seating. In the shared area. In the shared area, throughout ... Read more
from
Submitted on 01-11-2016
Lots of parking up front of hotel and the lobby is large with a lounge on the same floor and there's a liquor store across the street in a little mini mall which is convenient. I stayed in a king suite and the bathrooms were very clean with a cool design the service was top notch the buffet breakfast was so good and lots of options to choose from for only 20 a person it's definitely worth the money. The only bad part I can say is its hard to find parking when a conference or when the dinner thea... Read more
from Medicine Hat, Canada
Submitted on 07-11-2016
Highly recommend. Close to shopping and tourist attractions. Friendly staff. Clean and very comfortable rooms. Beds and pillows are great. Towels are soft. The complimentary breakfast is well worth it.
from
Submitted on 09-11-2016
we enjoyed our stay at this hotel and could not fault the quality of our stay in the facility, staff and service given to us. the additional items supplied in our Celebration stay exceed our expectation.
from Peace River, Alberta
Submitted on 10-11-2016
Stayed at this property with my wife and as expected, despite being an older unit, the rooms and bathroom were clean, the bedding majestic and tv super high quality. As well, hot cookies were waiting for us when we arrived. I always utilize the app to check in and pick the room so it was quick upon arrival.
from Lewiston, New York
Submitted on 12-11-2016
Always a pleasure to stay at west end double tree. Exceptional service by all staff. Front desk staff Go out of their way to ensure we have a enjoyable time. Enjoy the openness of bar and lounge area. Manager Gordie has added to our happy hour experience. Gd choice by management of Double Tree.
from Calgary, Canada
Submitted on 14-11-2016
I rate this venue a 5 Star Plus. The staff are amazing, the venue is top notch and the meals are to die for. I have stayed at this venue many times over the past 2 years and have never had an issue. I take a hockey team of 27 people to this location and everyone raves about this hotel.
from
Submitted on 15-11-2016
Clean , big suites We stayed as a group of 5 adults and the 2 king suite was perfect - we had a king in each large bedroom and a double pullout sofa in living room We were able to have some drinks in the room and hang out on the sofa and 3 comfy arm chairs and the bar fridge was a good size with a large countertop for mixing drinks LOL Restaurant awesome, location close to the West Edmonton Mall , nice show theatre on site that we didnt get a chance to try. Would def stay here again
from Vancouver, Canada
Submitted on 16-11-2016
I have over 35 night stays this year in Dbl Tree hotels across Canada and have had the same exceptional experience at every location. Properties are always brightly lit and very clean, staff are friendly and tentative. One of the best value for price chains I've experienced. OMG and don't get me started on the hot welcome cookie you get when you are greeted at the front desk, (that is if you opt not to use the excellent online pre-check in service)!
from Calgary, Canada
Submitted on 20-11-2016
As I chose to stay at this hotel because of a conference being held there, and not knowing anything about this venue, I was very pleasantly surprised at the quality of the rooms and how comfortable the rooms are and how comfortable the staff make you feel. A great experience.
from Rycroft, Canada
Submitted on 22-11-2016
Overall excellent stay. Clean rooms. Friendly service. Good amenities. Good location. We also took in the dinner theatre on premises. Booked the dinner theatre and accommodation as a package. I would recommend this to everyone.
from Innisfail, Canada
Submitted on 24-11-2016
Annual xmas meeting and Retreat . The hotel provided an excellent atmosphere , staff most helpful Facilities Great . Would do it again with no hesitation , Directors came from across Alberta and found the facilities excellent .
from Vancouver, Canada
Submitted on 25-11-2016
A nice hotel - good restaurant (a bit pricey breakfast buffet - not for what is offered but simply for what most people take). Lots of parking with comfortable rooms (no in-room movies and showers only) but great for a few business days in the NW part of Edmonton. Have stayed here a few times in the last year or so and will likely stay in the future.
from Canada
Submitted on 01-12-2016
I have stayed at this hotel several times and I always find the staff to be extremely pleasant and helpful. They always greet me by name and have always been able to accommodate any special requests I might have
from Bonnyville, Canada
Submitted on 04-12-2016
We travel to Edmonton frequently and like the DoubleTree. Clean, modern rooms that are quiet. The breakfast is great and the location is very handy to the west end shopping and restaurants. My kids love the warm cookie you get upon arrival!
from saskatoon, Canada
Submitted on 04-12-2016
the double tree is excellent hotel with great staff and amenities. The meeting rooms are very good. this double tree has a dinner theatre which was very entertaining. The food was good for a buffet. I would recommend staying and having a meeting at this properity.
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