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Hilton Garden Inn Toronto Ajax

Toronto, ON, Canada (YYZ)

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Based on 467 reviews
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Hilton Garden Inn Toronto Ajax
500 Beck Crescent, Ajax, ON Canada L1Z 1C9

The Hilton Garden Inn Toronto/Ajax hotel in Ontario, Canada features were designed with you in mind. Some features included are:* The Great North American Grill®* Evening room service* Garden Sleep System? by VSS Sleep Systems* Two dual-line phones with voicemail and data ports* 24-hour Pavilion Pantry® convenience mart* Pavilion Lounge* Complimentary parking* Complimentary 24-hour business center* Wireless Internet throughout the entire hotel* Indoor heated pool and Jacuzzi®* Complimentary workout facility and Stay Fit Kits®* Six state-of-the-art meeting and banquet rooms for groups of 9 to 225* Complimentary newspaper each weekday morningThe Hilton Garden Inn Toronto/Ajax hotel in Ontario, Canada. Where events and meetings are your place to shine. Leave the details to us.* Dedicated sales team to focus on the details* Function rooms with state-of-the-art technology* On-site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch or dinner menus as well our beverages and snack menus for your meeting or event. We also provide packaged menus for a full-day meeting or your reception.The Hilton Garden Inn Toronto/Ajax hotel in Ontario, Canada. Where social functions bring people together. But guests still need a place to get away.* Wedding guests * Family reunions* Sports groups* Anniversaries* Religious celebrations* High school and college reunionsThe Hilton Garden Inn Toronto/Ajax hotel in Ontario, Canada has easy access to downtown attractions.* 7.1 miles from Deer Creek Golf & Country Estates* 0.81 miles from the Slots at Ajax Downs* 24 miles from Downtown TorontoExperience the Hilton Garden Inn Toronto/Ajax hotel in Ontario, Canada.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 467 reviews
from Toronto, Canada
Submitted on 17-05-2016
We had stayed here for our business meetings being held in the conference facility for 2 days. Staff was exceptional and extremely courteous. Stacy from sales took care of all of our business requirements. Dikesh from the banquet facilities attended to all of our requests. We will certainly return for more of these business events.
from Belleville, Canada
Submitted on 18-05-2016
The room was lovely. I showed up early and there was no problem getting into my room. The hotel was easy to find, right off the highway. We needed a quiet romantic place and this hotel gave us everything we needed.
from Chicago, Illinois
Submitted on 18-05-2016
The hotel was comfortable with clean room and quiet facilities. The hotel is in a good location. Staff was friendly and professional. The breakfast was fresh with good variety. I will stay here again if I am ever in the area in the future.
from Amsterdam, The Netherlands
Submitted on 22-05-2016
Stayed for few days, friendly reception and good service orientation from the stuff, the room it self was nice sized, clean, WiFi was good, Breakfast is an average one no vegetables. Fitness center was busy I had to return several times I order to have room for practice.
Submitted on 25-05-2016
Stayed two nights at the Hilton Garden Inn in Ajax as I was attending a family wedding. Clean and comfortable with comfy beds and a hot shower with good pressure. Complimentary WiFi and Keurig coffee maker in the room. I thought all of the staff were friendly and accommodating including front desk, restaurant and the cleaning staff. Good location right off Hwy. #401. I would stay again.
from Canada
Submitted on 30-05-2016
Room was clean, beds very comfortable, fridge and microwave included but no continental breakfast. Location would be convenient for guests coming off hwy 401 and I did not notice any highway noise. I would stay there again if they had breakfast included.
from Toronto
Submitted on 08-06-2016
Guess who is Hilton Garden Inn's GUEST OF THE DAY???!!!!!! I just checked in and found out that the manager, Leslie Grover and her amazing staff have given me this honour in recognition of my retirement! They've upgraded me to a one bedroom suite and gave me an awesome goodie bag filled with treats and a coupon for a full breakfast!! I am over the moon and can't say enough about this great hotel in Ajax. I will stay here again and again - I have never felt so welcome. Thanks VERY much, Leslie... Read more
from Henrietta, United States
Submitted on 10-06-2016
The staff at this hotel makes you feel like family. Everyone from the maids to the front desk were smiling, helpful and attentive. Room was clean. Heating and air-conditioning unit was quiet and worked well. Breakfast was good and quick, maybe a little more than I wanted to pay but still satisfying. I good place to stay if you are going to the Toronto Metro Zoo.
from Montreal, Quebec
Submitted on 14-06-2016
Was coming back from a golf tournament in Pickering and driving back to Montreal. Location is conveniently placed right by the 401... Although a bit pricey for a "right by the highway" hotel, got the rest I needed to drive home the next morning.
from Toronto, Canada
Submitted on 21-06-2016
Room was clean, staff were friendly. Check in was easy. Price could of be better. Wifi was awful, didn't work well at all. Cut in and out all the time . Have that problem a lot with Hilton hotels free wifi . Haven't tried the premium wifi.
from Pickering, Canada
Submitted on 22-06-2016
Overall experience was very satisfying. I stayed at Garden Hotel in Halifax. I enjoyed the food, staff, lobby and pool area. Location of both hotels worked for me. I definately would recommend and plan to stay at one of your facilities.
from Brockville, Canada
Submitted on 23-06-2016
Hotel was clean and impressive upon arrival. I was treated well at check-in and as well upon my departure. Most hotels in this category, at this rate, have a free breakfast. There is a restaurant in the lobby but its prices were very high about $12.00 for breakfast alone, and that was a buffet. Not sure I would return
from Calgary, Canada
Submitted on 27-06-2016
We were in Ajax for my Niece's wedding and guests stayed at the Hilton Garden Inn Ajax. Our stay was very good, the staff were approachable and efficient. The room was clean and well kept. Housekeeping was very good as well. Sitting outside by the pool or on the patio in front of the bar is a bit noisy due to the 401 traffic but we did not hear it in our room. I would recommend this hotel.
from Ajax, Canada
Submitted on 02-07-2016
Contractors directly in front of lobby entrance were cutting concrete and sprayed my car with an inch of cement dust. Why would you have them out there at 3-5pm Friday night high traffic check in time? Standing lamp in my room was leaning against wall to stay upright and room is very dated.
from Plantation, United States
Submitted on 02-07-2016
Good people at front desk. Britney is equal to two people she deserves recognition immediatly ! and in the dining room people work hard and efficient ! Make sure to recognize your staff...its more important than money sometimes.. Buy them tickets to a game or something... make it happen for them...they make it happen for you... Thank you Gidon Reichstein
Submitted on 07-07-2016
Kitchen cooks do not listen & cannot understand English. Waited 15 minutes for omelette. It took this long before anyone came to my table to see if I needed anything. Customer awareness by the wait staff was totally unacceptable.
from Sarnia, Canada
Submitted on 11-07-2016
Stayed here with family on our way home from Kingston. Beautiful, fresh with super easy access from the highway. Staff were fantastic during reservation, check in and when asked for additional towels. Close to places to eat. We did not use the on site dining. Kids used the pool and fitness Centre. Highly recommend... Even smell fresh and inviting!
from Tweed, Canada
Submitted on 13-07-2016
Pool was nice but little cold Very clean hotel, friendly staff. Three pillows per bed and unable to get extra. Family enjoyed the facility and complimentary Internet. Liked having fridge and microwave in the room! Great stay and affordable!
from Ottawa, Canada
Submitted on 14-07-2016
The hotel room was spacious, very clean and the bed was comfortable (and provided adjustable firmness). The room had a microwave and small fridge which was a bonus. The lobby was clean, modern, spacious and had a restaurant which was open to the lobby (I liked that). Coffee was free and they had a huge, varied buffet available for breakfast. Would definitely stay there again.
Submitted on 22-07-2016
We booked on a value website and felt it was a good price. Room was updated, but a little loud being by the elevators. There was a nice pool and the breakfast looked great although we didn't eat there. Nice central location near the 401. We would go back
from Springbrook on
Submitted on 22-07-2016
Stayed there for two nights. Decent bed, clean rooms , good breakfast , great service. What more do ya want. Our grandkids had fun at the pool. There was a block of rooms that were rented and got a pretty decent deal. Prices were ok for breakfast considering it was at a hotel . Would have been nice if it was included but was of good quality.
from Toronto, Canada
Submitted on 24-07-2016
The Hilton Garden Inn was impressive upon arrival. The breakfast was good, although we didn't realize you could order eggs or pancakes and French toast. So if you are taking part of breakfast that isn't complimentary, ask. Our experience was good however, there were no towels in the pool area and there was a terrible accident with a young girl already on crutches who slipped on the wet ceramic floor heading to the elevator. The front desk didn't seem to have enough towels for the guests who were... Read more
from Kitchener, Canada
Submitted on 24-07-2016
We stayed here for 2 nights and were quite pleased with our choice. The hotel is new and modern. It is very nicely decorated and very clean. The employees are lovely and very friendly, especially Karina, the housekeeping manager. Upon check-in, there were water and apples available and lots of luggage carts available to use. Check-in was very easy and convenient. The rooms were very clean and updated. Each room has a microwave and mini fridge. The linens were nice and the carpets and cha... Read more
from Pittsburgh
Submitted on 25-07-2016
We spent a couple nights here and liked the hotel very much. Nicely appointed rooms, ours had a mini-fridge and microwave. Comfy bed that wasn't too soft. The reception area is stylish without being sterile, and all of the staff we encountered were extremely friendly and helpful. Good breakfast at a reasonable price, and a nice dinner menu. It does have a pool, although it's very small (OK for kids to play around in). The location is right off the 401, very easy to get to. The free wifi is... Read more
from Kelowna, Canada
Submitted on 26-07-2016
Lobby, great. Redone, beautiful and gleaming . If only the rooms were similar. We chose a junior suite - more room for the kids. It was oddly narrow, and the room furthest from the window was dark. The couch had stains. The bed felt like actual clay no matter what setting (ostensibly adjustable). The bathroom door owned up between sleeping room & second room and blocked the narrow hallway. Just an oddly designed space. Nice staff though and a good breakfast (not included).
from Pennsylvania
Submitted on 27-07-2016
Stayed at this hotel with my mother and 2 young children (under 5) on a family vacation. The lobby was beautiful and had fresh fruit and water available upon check in. The room was small and of odd design. If you opened the bathroom door, you couldn't get through the hallway. It was, however very clean and included a microwave and mini fridge. Pool was small, cold and WAY too much chlorine. In fact, the amount of chlorine in the hot tub was so intense, i could not sit in it to enjoy it because ... Read more
Submitted on 29-07-2016
We have been away for a couple of days so decided to eat locally when we got home. We ate in this restaurant awhile ago and decided to retry and we were not disappointed. I had the pasta with chicken and peppers - absolutely delicious! My husband had the strip loin and he said it was perfectly cooked. The potatoes were lovely and creamy. A really nice end to the week. Well done, Hilton Garden Inn!
Submitted on 29-07-2016
I liked the hotel and it was very quiet. Our only issue was with safety. Kids trailed a puddle between pool and front desk to get towels that weren't stocked in pool area. No slippery signs. My daughter fell in the hallway because she was on crutches. Filled in a report and Manager could not be reached...still haven't heard from them. Food is great in the restaurant and rooms are spacious and new.
from Commerce Township, Michigan
Submitted on 30-07-2016
Convienantly located near resturns and a fitness club and expressway. Plenty if parking around the Hotel. Rooms are nice and the staff is very pleasant and helpful. I travel for buisness and having a no hassle experience is comforting
Submitted on 10-08-2016
Good hotel for a business stay. The property is well kept and located right off 401. Restaurants are nearby. The rooms and hotel overall are very clean and appear quite new. The breakfast/dinner area is nice and the staff overall were pleasant and helpful. Overall a good stay and I would recommend.
from Ottawa, Canada
Submitted on 11-08-2016
The room was wonderful and the room service exceptional. We would definitely stay there again. Staff were friendly and courteous. We would recommend this hotel to others. There was a lovely pool area with hot tub!
Submitted on 13-08-2016
This is a great Hilton to stay at. The service is very friendly, rooms are spacious and we had a jacuzzi in ours which was a nice treat. The beds were super comfy. We E-checked in and out as Hilton honours members so it made the process very easy. The front desk staff were very polite and quick to assist. I would highly recommend this hotel for anyone staying in the area.
from Ottawa, Canada
Submitted on 13-08-2016
Rooms were clean and staff friendly, but we cut our stay short because the beds were so uncomfortable! Way too hard! Might as well have slept on the floor. Seems to be situated in a pretty sketchy area, reinforced by the security guard noticeably patrolling the lobby.
from ajax, Canada
Submitted on 17-08-2016
everything was clean and rooms are amazing with ac , and smells good, they have elevators, and you can call a number for room service. they charge $13.95 for breakfast, you have to buy everything, charges for extra things
from Whitby, Canada
Submitted on 03-09-2016
It was OK in terms of having a place to lay your head. It was clean and the bathroom was very nice. Got extra pillows after asking and they were really prompt with this. It's not fancy and for the price you would think that you would get more. Depends on the staff you get for good/ poor customer service; not very consistent. Breakfast and the breakfast staff on the Saturday were excellent, friendly and attentive.
from Port Hope, Canada
Submitted on 07-09-2016
We needed a place close to Toronto and Pickering and discovered the Hilton Garden Inn in Ajax. Excellent service, comfortabe bed, great tub/shower in a large bathroom, good sized TV, pod coffee maker, lots of light and electrical outlets for CPAP and laptop, and free wifi and free parking. Although the room we requested was right beside the 401 and near the CNR line, the traffic and train noise was not really noticeable. We tried room service and were delighted with the quality of food, the leve... Read more
Submitted on 07-09-2016
I stayed on the second floor in a jacuzzi suite. I found the room to be clean, with a nice bathroom and comfy bed. Wifi was fine and even though I was close to the 401 it wasnt bad. The staff on the front desk were nice and well organized. My girlfriend and I really enjoyed our stay.
from Ottawa, Ontario, Canada
Submitted on 07-09-2016
Comfortable beds. Breakfast in the morning is awful. The homefries were soggy, the eggs rubbery and the waffle maker was broken. Good for business at the conference center. A little expensive for it's location.
from St. Catharines, Canada
Submitted on 08-09-2016
Beautiful rooms, awesome pool and patio, and everyone we met was so friendly. Next time we will for sure be trying out their breakfast and restaurant. Walking into the lobby for the firs time was breath taking. Can't wait to come back!
from Ottawa, Canada
Submitted on 14-09-2016
Everything was good. The rooms and lobby are clean, the staff was friendly and obliging and the breakfast was great. The beds were comfortable. We stay at Hilton Garden Inns whenever we travel and have not been disappointed. I would recommend the hotel to anyone.
from Cohoes, New York
Submitted on 19-09-2016
Hotel was clean, staff was friendly and helpful. However bed was extremely uncomfortable for us. They were adjustable beds, but even after adjustment they were still too hard. Wouldn't stay here again.
Submitted on 20-09-2016
Everything was clean. The hotel staff was very friendly and efficient. Breakfast was delicious. Easy to get to. My only complaint is that when I called a couple of days before my reservation, it took 4 times to talk to an actual person. I wanted to request an early check in. The first time I was transferred to the automated reservation line, and again the second time, 3rd time I was hung up on by accident.
from Hamilton, Canada
Submitted on 21-09-2016
Very nice hotel. A bit on the pricey side perhaps but I was very pleased with my visit. The lobby is very nice. Large. Well lit and easy to navigate. I didn't personally try the restaurant but the prices seemed reasonable and food looked good. The pool area is small but definitely adequate. Closed a bit early though 11 pm Gym is 24 hours. Perfect for a hotel gym equipped with tv's towels and water. Rooms are spacious. Outside noise is minimal. A.c. works well. Nice bathroom and water pressur... Read more
Submitted on 22-09-2016
This was our second time here we had a bad experience. Was not a problem before. It looks very much there has been some changes in management. The waiting staff is ok but the food I ordered. I order Hamburg with salad last time and again today. I forgot about last time otherwise I would have not bothered coming again today! The salad was OLD! How can the chef make salad like that? And the waitress did not bother mention to the chef and served me with the bad lettuce. They have changed the menus ... Read more
from Ontario, Canada
Submitted on 24-09-2016
Not much more to say, it was just nice. The lobby was nice, the pool...nice, rooms...nice, beds very uncomfortable. For some reason I was expecting more....why. ..because it was a Hilton hotel....because of the price Point? I don't know. There was really nothing to complain about other than the hard beds...oh and the hair dryer that stopped half way through drying my hair. The location was good. Close to everywhere we needed to be. Quiet despite being right by the highway. Everything was ver... Read more
from Toronto, Canada
Submitted on 25-09-2016
A basic Hilton. I stayed for a convention next door so it was a very convenient location. The room was clean but basic. The bed was comfortable. The bathroom smelled musty and the ceiling fan did not work. Not much else to say.
from Grand Cayman
Submitted on 25-09-2016
We stayed here for one night following a friends wedding and we were delighted with the experience. Our early check in request was accommodated, the room was great and the service was first class.Thank you.
Submitted on 26-09-2016
Due to personal reasons, I tend to stay in "accessible" rooms to see just how accessible they are. As I have said in other reviews, because my wife is in a wheelchair, we have, more often than not, encountered many difficulties with "accessible" rooms that follow the law to the bare minimum but is no use for anyone in a wheelchair, however, this room is by far the BEST accessible room I have experienced. If you review the photos, there are no tight, cramped places. I wish that every accessibl... Read more
from Belton, Kentucky
Submitted on 28-09-2016
Hotel was nice, and in a great location. It is close to many restaurants and shopping centers and close to the 401. I do think the rooms could use some updating, the room was clean though. I was expecting a bit more for the price.
from LaSalle, Canada
Submitted on 29-09-2016
We stayed here Labour Day weekend for a baseball tournament. The beds were very comfortable and the room was a great size. The breakfast was ridiculously expensive $15 per person and was basically what you would see as a complimentary breakfast in other hotels. We were happy to have free wifi in our room but it was t the best.
from London, United Kingdom
Submitted on 30-09-2016
I have used this hotel on multiple occasions. We used it first in 2009 when did a group booking for rooms for an event. All the rooms were in good condition and the staff was extremely friendly. All our staff really enjoyed the breakfast. We recently used the hotel for an event that we had to organize last minute (5 days notice). We worked with Stacy (who was leaving a day before our event) and then Jessica to organize the event. They were both extremely professional and we did not feel that a... Read more
from Burlington, Ontario
Submitted on 30-09-2016
The staff, the room and the breakfast exceeded expectations, we would highly recommend this hotel! We stayed in Ajax to be closer to an event at the Toronto Zoo the following morning and it was a breeze to check out and it was easy and quick to get to the zoo from this location.
from Brantford, Canada
Submitted on 30-09-2016
Hilton Garden Inn's are one of our favorite hotels to stay at. This one in Ajax, is well appointed. The room very spacious with a very comfortable king size bed. A nice, good size television to watch before going to bed. Conveniently located near Hwy 401.
from Cincinnati, United States
Submitted on 02-10-2016
After a long drive it was so nice to arrive to a clean, fresh room, pleasant staff and a good dinner. Personally, I like having a drink and not worry about driving - so a lobby bar is perfect for me. The front desk staff were welcoming and friendly yet professional
from Lagos, Nigeria
Submitted on 14-10-2016
It's a very good hotel and they upheld the Hilton brand. I believe they need more experienced front desk officers. I will also advise that more variety is created for breakfast. Considering the distance from the airport, a shuttle service to the airport will be a good idea to attract more patronage.
from Wall Hexham
Submitted on 21-10-2016
Stayed at this hotel for only one night on our travels.When we arrived reception was really quick and easy.our room was one of the best we have stayed inn on our travels the bar was nice very relaxing and the evening meal very good . Breakfast could not be faulted.would not hesitate to stay here again. .
from Toronto, Canada
Submitted on 21-10-2016
Very nice place, staff are awesome. Location is perfect, highway, shopping, Convention Centre, all right there. I would highly recommend this hotel. Breakfast was delicious. Staff are very friendly, I will be back.
from St Catharines
Submitted on 21-10-2016
Stayed for one week for a course Sept 19 to 23. Great hotel, good food, excellent breakfast and a lot of restaurants near by offer a hotel discount of 15%. It does not have a lot of amenities nearby super close but very good for business.
from Toronto, Canada
Submitted on 24-10-2016
This is the first time that I have stayed here for "Business" purposes. . . . A Sales mtg. We have stayed here numerous times for family events and have always had a fabulous stay. I would highly recommend this Hotel for BOTH! The Meeting room was perfect for our use and the Food that was served at breaks and lunch were 'spot on'. All the Staff from the Front Desk to the Servers are very nice and quick to please.
Submitted on 26-10-2016
I recently stayed at this Hilton Garden Inn for three nights to deliver a couple of customer service training seminars to a local business. I will say that this hotel is heads and tails above nearly all other hotels in providing excellent customer service! From my first encounter at checking in to my early morning departure on day 4, they excelled in every way! From ensuring everything was in place and prepared in my meeting room, to having excellent lunches for my groups, to helping with room ... Read more
from Ajax, Canada
Submitted on 31-10-2016
Perfect location for where I was going, this hotel is clean, the staff is polite and helpful, the facility provides you with all the amenuities you need and it's close to shops and restaurants. Great price and overall quality
Submitted on 05-11-2016
We are having a lovely relaxing weekend. I would recommend this Hotel to anyone who is looking for a nice place to stay. They have a really nice pool hot tub and fitness centre. Staff here are very nice.
from Toronto, Canada
Submitted on 10-11-2016
Hotel was very presentable. For the price a meal should be included though even if just for HHonor reward members. I rented 2 rooms and feel it was worth it. So much that I rented the 2 again for another
from Ottawa, Canada
Submitted on 10-11-2016
Hotel was close to everything and very clean. Staff were great and helpful with recommendations for local restaurants and attractions. With the hotel being so close to the highway getting places was very easy
from Waterford, Michigan
Submitted on 22-11-2016
This was a decent hotel, rooms were clean, nice looking lobby. However, their internet was incredibly spotty and I kept getting kicked off line several times an hour. The meals are very good but overpriced. Breakfast averaged at least C$20 which is way overpriced. Dinners averaged C$30. Easy to find, it's right off the highway and near the convention center in Ajax.
from Peterborough, Canada
Submitted on 23-11-2016
I had the the best time, service was exceptionally well, my room was in tip top shape, prepared with all the snacks and amenities that I needed. I was very happy ice machine was close and extremely happy we were close to the venue we were going to. Thx hilton Ajax
from Ancaster, Canada
Submitted on 03-12-2016
Stayed at the Hilton Garden hotel in Ajax, Ontario, Canada . Booked a room with king size bed but was surprised to walked into room with two beds. Called front desk immediately but was informed that they are sold out so that is my only option. I decided to just leave and went down back to reception desk. Surprised to receive another room same size with a king bed. Clean restaurant, clean hotel but horrible staff at front desk at night shift