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Reaksmey Chanreas Hotel

Siem Reap, Cambodia (REP)

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Based on 137 reviews
Room & Rates
Superior - Reaksmey Chanreas Hotel - 1


  • Two Single Beds

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Deluxe - Reaksmey Chanreas Hotel - 2


  • One King Bed

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Suite - Reaksmey Chanreas Hotel - 3


  • One King Bed

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Reaksmey Chanreas Hotel
The Passage, Old Market Area, Siem Reap, Cambodia 17000

Based on 137 reviews
from Perth, Australia
Submitted on 18-02-2016
I couldn't fault this mid-price range hotel apart from having a shower over the bath and I felt the charges for laundry were a bit steep. Importantly the Wi-Fi is good for your google searches. The rooms are clean, quiet, nicely furnished and with big wardrobes. There's a nice little restaurant in the hotel. All the staff from the front desk to the cleaners, were courteous and very helpful. The swimming pool was clean and inviting. The location was the best. You don't have to go far for anything... Read more
Submitted on 16-05-2016
My flight from Bangkok was delayed, and I was ok with it because I already booked for hotel pick-up. They have all my flight details. When I stepped out of the plane, new to another country, the ride was nowhere to be found. When I got to the hotel, they told me the driver left when I didn't arrive on time. They didn't bother to check the flight status at all. Isn't airport pick-up used mostly by solo female travelers when they get into a country for the first time for safety purposes? Managemen... Read more
Submitted on 21-05-2016
Location was great and that's about it. Room was not very clean especially the bathroom. The bed was good nice and firm. The breakfast was absolutely terrible we couldn't eat it. There's no elevator so we had to climb up 2 flights of stairs. Most staff had limited English which wasn't very helpful at times. Won't be staying there again and won't recommend:(
from Pasig, Philippines
Submitted on 30-05-2016
Made reservation in this hotel using book now pay later promo last October 2015 and email their staff for the details of our arrival in Siem Reap. Since we will arrive in Siem Reap via Giant Ibis from Phnom Penh, I asked their staff to pick up us at the Giant Ibis terminal instead of airport pick up and they agreed. We also send them sms and email the night before we go to Siem Reap (just to advice them the time of our arrival) but we did not receive any response until we arrived around 4:00 am ... Read more
Submitted on 01-06-2016
I almost didnā??t discover Reaksmey Chanreas. I was on the verge of booking one of the other hotels near the centre of Siem Reap, then I saw this option on My main requirement was to be central. I was also thinking about a swimming pool. However, Iā??d assumed that the central hotels and guest houses would be smallish and would not have room for pools. Reaksmey Chanreas was actually more central than the other options, and, also had a pool. The room rate was only a little more... Read more
from Johor Bahru, Malaysia
Submitted on 10-06-2016
The lady manager is very rude. Her staff had promised to charge the room at the online price. After a couple of days of stay, the manager had twisted the whole story and did a double charge and claimed that her staff is new and don't know the actual charges. When we said, that it's not fair that the info has been misleading and only disclosed after a couple days, she had started to argue and very disrespectful to us. We were afraid that she may do anything insensible as the place were new to us,... Read more
Submitted on 19-06-2016
The location of this hotel is fantastic. Everything wigging easy walking. Grocery, markets, bars. Our local friend uses this hotel for his tour groups and recommended to us. Everything is good. Staff friendly, some have limited English, but will always find the answer for you with a little patience. Remember, you are in a foreign country. Expect language barriers. The presentation of the hotel is great. Clean, tidy and well decorated. The restaurant food is good and fresh, wait staff helpful.... Read more
from Hong Kong, China
Submitted on 17-07-2016
Positive: the location is great with just a few minutes walking distance to the pub street and the markets, can save money from tuktuk at night when going back to hotel after dinner. The rooms are bigger than I expected, large space for putting luggage. The toilet is clean as well. Negative: the voltage of the hotel is low because the electricity went off when i were drying my hair and the tv was switching on at the same time. Also, music from other restaurants is in a large volume at weekend ni... Read more
from Cairns Region, Australia
Submitted on 31-07-2016
This hotel is well situated a couple of streets away from pub street, straight across the road from a couple of alleys with Cafes some up market shops market stalls and antique shop plus more. There didn't seem to be much staff on hand to help with luggage, some girls had to lug their heavy (end of 3 week stay) suitcases up the stairs as there is no lift. The kitchen restaurant is right there across from the foyer for easy access and looks good. They finished making pancakes at 8.30 am so that w... Read more
from Toronto, Canada
Submitted on 11-08-2016
Located near the night market and it's across the street from pub street. The pool area was lovely. Hotel had reliable wifi. The breakfast was ok. There were no toiletries in the bathroom. Be sure to bring what you need. I stayed for 5 days and I was very happy here. The ladies at the desk remembered me and were very kind.