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Hilton Sofia

Sofia, Bulgaria (SOF)

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Based on 1103 reviews
Stay in central Sofia at the Hilton Sofia hotel, with Mount Vitosha as a dramatic backdrop. Enjoy award-winning cuisine and mountain views at Seasons
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Hilton Sofia
1, Bulgaria Blvd., Sofia, NA Bulgaria 1421

Enjoy live music at the fashionable Artists Bar & Caf?get fit in the pool or 24-hour gym, or pamper yourself in Camelot Beauty Studio or the Vogue Vision Hair Studio. The Hilton Sofia hotel is only 1 mile from Sofia attractions, like Alexander Nevsky Cathedral, and 9 miles from UNESCO World Heritage Site Boyana Church.Opposite Sofia Congress Centre, the Hilton Sofia hotel has an Executive Lounge, business center and 8 meeting rooms. Sofia International Airport is 25 minutes' drive.From Hilton Guest Rooms to Suites, all rooms have Art Deco style and wireless internet. Executive Rooms enjoy Executive Lounge access.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1103 reviews
from Kettering, United Kingdom
Submitted on 15-05-2016
Top class service, room cleanliness, attentive professional staff and good value for money. Location is a short walk from central Sofia. The towel art in the rooms was an unexpected surprise. Rooms are quiet and aircon is not intrusive
from Dublin, Ireland
Submitted on 19-05-2016
Always a good experience with clean facilities and excellent service. Location is good as it is near the park and away from hustle of the center yet an easy walk in if required. Well kitted Gym, small indoor pool, SPA are good and clean.
from Stuart, Florida
Submitted on 23-05-2016
My husband and I had business in Bucharest so we decided to visit Sofia, Bulgaria. The Hilton Sofia was surprisingly modern, the rooms were spacious and elegant and the hotel was immaculate. The staff were attentive, friendly and assisted us. Overall, a wonderful hotel which far exceeded our expectations. This hotel compares well and exceeds many Hilton Hotels worldwide.
Submitted on 23-05-2016
Comfortable and good hotel well located between new and old town. Walking distance to most sights. And there are bikes to borrow which is a nice way of vision the man parks in Sofia. Reception is very nice and helpful.
Submitted on 23-05-2016
Excellent Hotel of High quality speedy booking and booking out Breakfast was perfect and sleep quality was excellent so my business visit was fuss free. I was able to book out quickly by the use of the confirmation letting them charge to card so you don't have t wait
from Manchester
Submitted on 01-06-2016
I have staid in this hotel many times and have never received bad service, the odd staff don't have a smile and the concierge choose who they want to help rather than who needs help which actually lets the hotel down a little and that't the only reason i have selected very good rather than excellent . Good location for both business and leisure. I have a dog and in the last couple of years the Hilton group have started charging 50 euro for a dog. If only staying one or two nights that's a littl... Read more
from Melbourne Australia
Submitted on 02-06-2016
As soon as I standed near the receipt ion counter I was greeted by the most well manner receiptionist and very politely ask for my passport and credit card and then told me I will be upgrade to ninth floor with fantastic view and politely gave me the key
from Bucharest, Romania
Submitted on 03-06-2016
It was very easy for me to book this Hotel. I went directly to the reservation desk as I wanted a booking at the price ageeed with the company I am working for. In couple of minutes everything settled. They they've also recognized my Hilton Honnors membership and when I arrived I had a very good reception. The hotel is modern and the personnel is friendly and flexible. We could have dinner in the bar, since it was more quiet. Next morning I could invite a partner to have a breakfast meeting. Mea... Read more
from Lausanne, Switzerland
Submitted on 05-06-2016
I stayed 2 nights for business here. Frontdesk staff is very professionnal and helpful. The rooms are nice, generous spaces with all amnities you would expect. Meeting facilities and related catering are good. The location of the hotel is ok, it is a only a 10 minutes walk to the most animated street.
from Portsmouth, United Kingdom
Submitted on 05-06-2016
Rooms still something from the 70's but yet trying to charge Hilton prices. Considering the nightly rate is probably equivalent to 2 weeks local wages it is nothing but day light robbery. Whilst most staff were helpful Katia, Hilton events organiser, is quite possibly the rudest and most unprofessional person I have ever had the privilege of meeting. If you're going to charge global Hilton prices I suggest you get your act together. Another case of Hilton trading off its brand name as opposed to... Read more
from Tel Aviv, Israel
Submitted on 10-06-2016
We spent two nights at the hotel in mid May. The hotel is located apx. a 30-minute walk from the center of town. While it's not too long a walk, you should take this into consideration. From the airport, it's a 20 minute taxi ride (make sure to ask the driver to turn on the meter, as the ride should not accede 12-13 Lev). We checked in late at night. As HHonor Diamond members, our regular room was upgraded to an Executive room with lounge access and breakfast (which we could choose to have at... Read more
from Greater London, United Kingdom
Submitted on 10-06-2016
It was my first visit to Sofia, it was only for 2 nights on business We paid 21 euros to have access to the Business Lounge located on the first floor. Size of the lounge is small and gets packed quiet often, hence you might be paying for something that you are unable to use or enjoy. There are drinks and snacks throughout the day and light meal in the evening with alcohol Hotel presence is nice, on first night we walked to the centre. Took us 10-15 mins, many many restaurants to choose from.... Read more
from Athens, Greece
Submitted on 15-06-2016
Only five minutes walk from Vitosha St. You can actually walk to all major sights from the hotel. We booked the king executive room for 3 nights. Room was very spacious and everything was clean, even the kettle. Wifi signal was very good everywhere. Breakfast was good as well. They need to improve their service during breakfast though. It seems that they do not set/clean the tables very quickly after someone have finished their breakfast. Also, there is not someone from stuff present at the egg ... Read more
from Pinellas Park, Florida
Submitted on 17-06-2016
The hotel property is very nice. The common areas and rooms are well-accommodated. It is close to a Metro Station (Station "European Union) and across the street from the NDK (National Palace of Culture). The beautiful view of the NDK, however, is on the other side. The bed was overly firm and not the best for sleeping (but good enough). Also, breakfast was not available in the Executive Lounge (since we stayed in an executive room) on the days we were there. The hotel did allow us, instead to ... Read more
from Portugal
Submitted on 18-06-2016
Great Value, Affordable Holidays happy to get an outstanding rebate for this Hotel! on - The food in general was tasty, good and sweet - lots of hot and cold stuff. The personnel were very friendly and excellent through the whole vacation. Our room was nice, and softly organised,Fine sized comfy bed! and big bathroom.
from Spain
Submitted on 25-06-2016
Lovely rooms, lovely staff and great position of the hotel. We had a very pleasant time at the actual hotel but did not really like the city of Sofia.. Probably will go back to bulgaria, probably I am saying and we would choose the same hotel chain but not in Sofia..
from Bristol, United Kingdom
Submitted on 28-06-2016
The hotel is easy to spot as it dominates the area, a very useful landmark when walking back through the park! There is car parking outside the hotel. Check in was excellent - the lady (Sophie I think) was very helpful and had excellent English. Our suite (free upgrade as we are Diamond members) was superb and had lovely views across the city to the mountains. There was plenty of space to just sit and relax or use the laptop and the wifi was very good. There is a decent gym downstairs and al... Read more
from Amsterdam
Submitted on 01-07-2016
I have been forced to stay at Hilton in Sofia by my company's travel policy, and I have to say, the worst place I stood in Sofia so far. Everything apart from a bar of soap is an extra, and extras you pay dear. A bottle of water = 4 euros, the same price a taxi driver would charge to go to the aeroport from there. And TV channels include plenty of Al-Jazeera and similar stuff but no option to watch a Euro cup game. Never again.
from Germany
Submitted on 03-07-2016
I stayed at the Hilton Sofia for three nights on business. The staff was very friendly, highly professional, and was available to provide assistance at all times. The restaurant buffet breakfast was very good, as was the service. Taxis were available on-premises, and when there happened to not be one, the staff at the desk or out front would call one immediately. The hotel is located at the foot of a pedestrian bridge that leads to the main pedestrian promenade. This provides easy access to rest... Read more
from Hod Hasharon, Israel
Submitted on 10-07-2016
The hilton hotel is located in the very heart of the city, when you check in you will met the desk manager, miss DASI, that will welcome you with a big smile and that is the only a part of the atmosfire in this hotel. the service all along is realy 10! the rooms are in a very high standart and the quility of sleeping is great. the bottom line, this is the best hotel in Sofia!
from Bansko
Submitted on 12-07-2016
Very nice hotel, with really cozy and modern rooms. The breakfast was very nice. All the food was fresh. All the staff were really friendly and professional and always ready to assist you. The snacks at the lobby was very good as well. Thank you.
from Baku
Submitted on 14-07-2016
I always stay at Hilton in Sofia. It is an amazing hotel with staff that caters to your needs. I had room with the access to executive lounge which made easy for children to choose as much meals/snacks/drinks as they liked. The housekeeping service was very good. I always enjoy my stay at Hilton Sofia and will continue to do so
Submitted on 15-07-2016
Magnificent view, amazing and professional personal, cleanliness of the room and the fresh smell makes you feel unique. From the lobby you get the feeling of being special! For the perfect stay, exquisite dishes and prompt and professional services, Hilton Sofia is a "must visit/stay" hotel!
from North Carolina
Submitted on 15-07-2016
If you are a frequent business traveler, you know that the Hilton properties in Europe can be wonderful, while the American Hilton properties are often less than stellar. This was my first stay at the Hilton Sofia, and it was excellent. Pros - hotel is modern, in tip-top condition, and immaculate. The lobby is large, bright, and happy. Other public spaces are great as well. The rooms are very attractive and appear to have just been renovated since everything looked new. The bed and pillow... Read more
from London, United Kingdom
Submitted on 18-07-2016
This is one of the better hotels in Sofia - it may be a walk to the centre but it is a pleasant pedestrianised walk through the main shopping street with outside cafes. Rooms are pleasant, clean and quiet. All staff were friendly, (bit shy in the restaurant) but very helpful reception desk. Leisure facilities including pool is small but fine for a city hotel. I would recommend this hotel for a short business stay or city break.
from London
Submitted on 19-07-2016
My daughter and I stayed on the 9th floor. We had access to the executive lounge. Our room was spacious, with views of the city. It had coffee/tea making facilities/safe/robes/complementary water/plenty of cupboard space/shower/bath and complementary toiletries. We used the lounge on most days. The afternoon tea of cakes/fruits/teas/coffee/soft drinks were plentiful. In the evening they would have some hot nibbles/salads/desserts/wines/spirits as well as soft drinks. The hotel has a swimming poo... Read more
Submitted on 20-07-2016
We recently visited Sofia for two nights at the Hilton. The staff was more than gracious. There was a problem with our airport transportation when we arrived and the hotel got us a taxi for no charge. The room was wonderful, a suite. When it was time to leave, our flight was not until 7pm and the hotel allowed us a 4 pm checkout. If you go to Sofia I would certainly recommend the Hilton.
from New York City, New York
Submitted on 21-07-2016
From the moment concierge Sami picked us up in his shuttle van at the airport, we had a first-class experience at the Sofia Hilton! Rooms are nice size - we were upgraded on our last night in Bulgaria (I believe the room number was 401), and wow, what a fabulous suite! The staff was super friendly and helpful, in the true Hilton tradition. We look forward to returning some day! Thank you, Hilton Sofia!
from Bucharest
Submitted on 24-07-2016
I stayed a 2 or 3 times before in Hilton Sofia already, and I was very happy with my accommodation. But this time, for the 1st time, I had problems connecting to the wifi. I called somebody from reception, who came and tried to help. It seemed that my firewall activated on the laptop didn't allow the connection (who was redirecting automatically to the hotel homepage). The guy could not help and said I should call a helpline in BG.. In the end I called the IT guy from my company and he gave me i... Read more
Submitted on 25-07-2016
First of all I would like to mention the very friendly staff at the reception and the most friendly driver who picked me up at the airport! The rooms are quiet, clean and spacious. The hotel is situated just a few steps away from the city center. I had some lunch in the restaurant which was delicious.
from Clermont, Florida
Submitted on 25-07-2016
Very nice greeting and check in. Very cordial but quiet staff. Have been to this hotel several times but what a beautiful two room upgrade. Amazing room decorated very nicely, plenty of toiletries and towels. Executive lounge was very nice also. Breakfast the next morning had everything you could want, plus an attentive staff.
from Zagreb
Submitted on 27-07-2016
This Hilton has all the characteristics you could expect the name carries. Clean, spacious and newly furbished rooms, good fitness facility and decent breakfast. the service is very good and friendly and overall impression is positive. Recommend it for business stay.
from Zurich, Switzerland
Submitted on 27-07-2016
To say it like that: The Hilton Hotels are usually not the prettiest or fanciest hotels in town. However it has been my experience that the staff at Hilton is usually among the best to be found. The Hilton Sofia is no exception to that rule. In principle I give 5 stars to a hotel if I leave it very satisfied and did not have not any issues. But that does not mean there is no room of improvement. The rooms (got upgraded to an exec suite) are rather large and everything is comfortable (includi... Read more
from San Antonio, Texas
Submitted on 29-07-2016
Hilton Sofia lived up to the Hilton standards we count on. Being Hilton Diamond, we got a nice upgrade to a suite with adjoining room for our children. Executive lounge was a little disappointing. First night we arrived at 7:00 and all the food was gone. Next evening the food ran out around 6:00 and it took an angry customer (not me) to get it restocked. Rooms were spacious and clean. Staff very friendly and helpful.
from Abu Dhabi, United Arab Emirates
Submitted on 30-07-2016
I have traveled to Sofia several times in recent years I had never stayed at the Hilton, hence decide to try it out and it was a good choice. The hotel in conveniently located by ndk park, from where you can reach all the center areas, with cafés, restaurants or other attractions. Rooms have a business and practical touch, and although windows cant be opened, the view was real nice, overlooking ndk park. Spa center is ok, a little small perhaps and without Jacuzzi, but after trying a massage,... Read more
from Shropshire
Submitted on 31-07-2016
The usual high standard you come to expect from Hilton. Nothing specific which stands out but the high standards which one expects, but this hotel has a great location in walking distance of Sofia. I had a corner room on the 5th floor which was quiet and convenient for the lift so I was very very happy here
from De Kwakel, The Netherlands
Submitted on 02-08-2016
Did check in on 27 July to stay for a week due to partners business trip here. Was upgrated to room 909. Brilliant executive room. Staff are nice but..... It does take till at leat 15:00 local time that you room is being serviced! I did ask earlier to have it serviced and still no response. As a HHonors member not really happy. This could be much better! Also promisses are not kept made my front desk and executive lounge is full of kids from families with no food to spare for regular customers. ... Read more
from Apex, United States
Submitted on 01-08-2016
I was at the hotel for 9 nights for a business trip. The hotel staff were extremely attentive and polite. The hotel was very clean and the assortment for the breakfast buffet was great. The city center, and much of Sofia's history was a simple, safe walk away from the lobby. I would absolutely come back and not just for business.
from Krusevac, Serbia
Submitted on 07-08-2016
It wasn't my first stay in this hotel. Whenever I am in Sofia, I stay here; good location, good food, friendly stuff. And every next time is better. Nobody disturb you, in the heart of the city but seems like lonely island. I'll return again
from Bucharest
Submitted on 16-08-2016
My family and I came back to Sofia after 15 years for a short city break and of course we choose the Hilton. We were pleasantly greeted by the front desk receptionist and swiftly allocated two connecting rooms on the 7th floor, overlooking the city. The rooms were very clean and well appointed. As the Hotel celebrates 15 years since its opening we received a nice bottle of wine and some chocolate in the room. All in all, the staff was great, the hotel looks very nice and clean and the breakfast ... Read more
from Canton, Michigan
Submitted on 17-08-2016
I stayed in the Hilton in Sofia and I was impressed. The best hotel in Sofia, hands down. I was there for a couple of days and I loved it. Everything you expect from a big chain in a small country. Felt like a king, room was spacious, bed was amazing, and customer service was more than exceptional. I would highly recommend this hotel to anybody who is planning a trip to Sofia. Hotel is really close to the airport, also close to the downtown area and center of the city, with hundreds of restauran... Read more
from Reigate, United Kingdom
Submitted on 17-08-2016
We recently stayed at this hotel for one night.The staff and facilities made this stay perfect. All was very clean and comfortable, nice amenities and helpful staff. We will definitely stay here again.
from Southampton, United Kingdom
Submitted on 24-08-2016
The staff on the reception desk were excellent. So welcoming and informed. They made me feel valued. Breakfast was very good with lots of choice. The location is very convenient for the city centre and metro.
from Orlando, United States
Submitted on 24-08-2016
A place that is located perfectly, friendly staff, great accommodations and facilities. If you want a high class hotel at a great price, this is it. Dining, shopping or just a walk in the center of Sofia - all within reach. Enjoy
from Sydney, Australia
Submitted on 29-08-2016
The Hilton was a great base for when we visited Sofia and by far the best hotel we stayed in Bulgaria. Its a great location with a nice 5-10 minute walk into town. It's a standard 4 star Hilton - so don't except anything less/more, rooms are clean to a high standard, the linen was fresh and bed was very comfortable. It also has a nice (but not cheap) cafe outside where you can get some rays and relax. It also had a small but adequately sized gym and spa. All in all I would recommend this hotel... Read more
Submitted on 30-08-2016
The Hilton is a top class business hotel in Sofia. Perfect check-in, very good room, excellent attention and service for the guest. Breakfast buffet was very good as well. I am happy o recommend this hotel to any visitor to Sofia.
from Signal Hill, California
Submitted on 05-09-2016
Upgraded to Executive floor. Staff was very friendly and helpful with directions and gave great advice on what to do. Room cleaned very well daily. Hotel was an easy walk to the Pedestrian walkway and tourist sites.
from Sleaford, United Kingdom
Submitted on 09-09-2016
I stayed at the Hilton Sofia for a few days back in June. This hotel is superb, literally supreme service from a very customer-centric team who are the absolute best at what they do ...professional, courteous, oh so helpful and nothing too much trouble. This hotel, it's facilities and location are just excellent. It's a close walk to Sofia city centre (about 20 mins through the vibrant streets of cafes and markets) plus there's the metro if you're in a rush. The hotel bars and restaurant offer g... Read more
Submitted on 10-09-2016
This hotel is very clean with some nice amenities such as a gym, spa services and room service. The hotel is centrally located in the city with several restaurants nearby. The rooms are nicely appointed and quiet.
from Danbury, United Kingdom
Submitted on 13-09-2016
Initially allocated a 9th (top) floor room we had to move due to the noise of the air con units on the hotel roof !! The first breakfast was farcical..... Toaster would not brown the bread despite going through 5 times and the dishes of beans, potato etc were almost empty until we called for more. Seminars or exhibitions were held on each day of our stay which meant that the whole foyer area was taken over by those and we had to "fight" our way to or from the front door. We would have been bett... Read more
from London, United Kingdom
Submitted on 14-09-2016
One night stay. Very good location for the city centre. Grand reception area, very helpful staff, check in was relatively quick and informative about the hotel facilities. Rooms are a good size and the bed fairly comfortable, if a little firm, for my tastes. Not too bad noise insertion between rooms. Clean bathroom, not many plug sockets in the room, particularly near the bed, which is a bit of a pain, however I find this in a lot of hotels! Breakfast was good and fresh. Internet wasn't the g... Read more
from Houston, Texas
Submitted on 16-09-2016
This hotel was really wonderful. The room was clean, staff helpful, and great breakfast. The hotel is within walking distance to Vitosha Street and there are many restaurants nearby. The best thing about the location is the nearby park and there is also a metro station close by as well. If you are in the mood for McDonalds it is next door. I have seen good reviews for several sofia hotels, however if you like American comforts and no smoking, this is your hotel.
from Odenton, Maryland
Submitted on 16-09-2016
The service provided by most of the Front Desk and Concierge staff was not what one normally sees at a full service Hilton, especially not at one that advertizes itself as a 5 Star hotel. Those staff individuals, except for the Front Desk individual that checked us in, didn't offer to do anything for guests unless specifically asked, and even then they did at best a half-hearted job, if they even completed it. We did not eat in the restraurant but did use the Executive Lounge. The staff servi... Read more
from Sofia, Bulgaria
Submitted on 18-09-2016
The Hilton is close to everything. It's right next to a park, a small mall, Vistosha Blvd, which is a pedestrian area full of restaurants and shops. The hotel has an excellent buffet breakfast with a huge variety of delicious food. The staff is helpful and there to please you!
from United States
Submitted on 19-09-2016
One of, if not the best hotel in Sofia. I'd classify as a 4 star, but from my travels star ratings vary by continent and country. Is a great hotel and I'd stay again for sure. The location is across from a large park and cultural center, only a 5 minute walk from Vitosha street (pedestrian street with bars & restaurants 24/7), just over a pedestrian bridge and thru the park. There are numerous parks within a 10 minute walk of the hotel, and the hotel also offers limited bike usage. The hot... Read more
from Oklahoma
Submitted on 19-09-2016
We stayed here for a conference held in the hotel. It worked pretty well. The front desk staff was always friendly and helpful. There was someone to help us to our room with our bags also. Our room was generally quiet, clean and comfortable, though they were a little skimpy on bar soap. If you want more than the bath gel for the shower, you'll need to request an extra bar of soap. The lounge, open until 11pm, was a nice addition and place for us to visit with friends. There are always free drink... Read more
from Wallasey, United Kingdom
Submitted on 19-09-2016
Friendly, helpful staff. Excellent facilities & a lovely spacious hotel in a great location. Nothing is too much trouble. Breakfast excellent, particularly the fresh omelette station! Excellent value for money.
from Sofia, Bulgaria
Submitted on 20-09-2016
Very nice hotel, very modern and stylish. Great service and very nice rooms and suites. I recommend you to get a club room or suite, so you can have Executive Club Lounge Access. The hotel also offers brunch on every Sunday.
from Woking
Submitted on 22-09-2016
Rooms were very dated and inconsistent with the quality of rooms one would expect from Hilton. Customer service was good. Location excellent - just 3 minutes walk from the European Union Metro (subway) station. When considering the dates rooms vs the value, I will be staying elsewhere next time. Have previously stayed at Hotel Balkan.
from London, United Kingdom
Submitted on 25-09-2016
Excellent hotel with very helpful staff throughout the stay.tThe room was well appointed and clean. Internet access was a little slow at times but OK overall. The staff were helpful at all times. A good choice for my visit.
from Boston, Massachusetts
Submitted on 25-09-2016
I stayed here for a week while traveling on business. The hotel was great for that purpose. Gym was small but clean. Steam room was one of the best I've ever used. Hotel staff were helpful with directions on where to tour around when I had time in the evening and they even have bikes for guests to use for free if you'd like. I called the hotel as soon as I landed and they were able to point me in the right direction for which cab company to use so I was on the way to the hotel in minutes. It is ... Read more
from Prague, Czech Republic
Submitted on 26-09-2016
I organized my wedding in Hilton Sofia! The best decision after deciding to get married to my wife :) The hotel staff is extremely helpful and the quality of food is on top level! I can recommend the hotel to anyone who wants to get married, visit Sofia for leisure or business.
from Sofia, Bulgaria
Submitted on 26-09-2016
The brad Hilton speaks for itself. High class service. The staff was very professional. The attention to the details makes the difference. Very good location near downtown Sofia. I would definitely recommend this hotel.
from Shiloh,Illinois
Submitted on 27-09-2016
Stayed for the second time recently and it was a very pleasuble experience. I'm a elite top level Marriot member so I have to compare this property with what I normally stay at. It's on the Marriott brand level, by which I mean better than a Courtyard etc. It's close to restaurants and I walked three times around Sofia from the hotel to see the sights, it's not downtown center but close enough for someone who is moderately active, i walk my dog when I'm home. Breakfast was included but not great... Read more
from Frankfurt
Submitted on 28-09-2016
The Hilton Sofia is vey well located due to the proximity to the underground. The hotel rooms were excellent (spacy, tidy). In the bath room the bath tub water did not really look very clean, but the shower was okay. The Hilton policy _not_ to offer WLAN for free is very difficult to understand.
Submitted on 28-09-2016
Excellent hotel, excellent location, excellent view! less than few minutes walk from shopping street and restaurants. When we arrived to Sofia we had problem with hotel we booked, and most of hotels that day was booked, we booked option was offered: rooms with twin beds, after we arrived we was upgraded for free for double rooms with 1 big bed. Very supportive staff. Hardly recommend.
from Orange County, California
Submitted on 30-09-2016
The hotel stuff was extremely helpful with any request, which makes the difference between pleasant and perfect stay. Located in the center of the city the Hotel gives you an instant access to the main street, where you can try the local cuisine or shop around.
from Washington State
Submitted on 02-10-2016
This was a return visit. It is a very comfortable, well-run hotel next to a park and a mall with a grocery store in the basement. There are lovely views of the mountains or the city. I was fortunate to be given a mountain view. I wished my window were bigger and that it opened. This window did not even open the usual crack. There are other hotels closer to the center of Sofia but the Hilton is close enough and it is a very pleasant walk to the center. The breakfast in the restaurant is grea... Read more
from Stroudsburg, United States
Submitted on 04-10-2016
Excellent hotel that everyone visiting city should stay at when they visit Sofia. It is centrally located between modern and historical areas. The staff at hotel bend over backwards to make their guests feel welcome and at home.
from Sofia, Bulgaria
Submitted on 04-10-2016
The Hilton is Sofia is located ideally if you are interested in restaurants or shopping. The staff is fantastic and accommodating. I was interested in going to the Bulgaria/France soccer match and the concierge had tickets for me within hours.
from United Kingdom
Submitted on 08-10-2016
This is a modern large hotel near the centre of Sofia. It is a short 5 minute walk from the 'European Union' metro station and was around a 20 minute taxi ride from the airport. It is next to a park, and it is around a 15 minute pleasant stroll through the park to top of the main shopping street, or you can get the cheap and efficient metro to the centre for the tourist sites. On this visit check-in and check-out was quick and efficient. The room was light and airy and had a good view of Sofi... Read more
Submitted on 12-10-2016
Excellent service, reasonable prices, clean and practical. Friendly staff. Food in the restaurant was very good with well organised waiters. Great location of the hotel at the centre with nice views especially on the highest floors. Recommend to stay in.
Submitted on 13-10-2016
Stayed for one day.New had a very varied experiences of their service...reception attitude was not very welcoming ...but at the same time there was no taxi coming for the airport because of Marathon on the day and they arranged the hotel conveyance for us so in the end we were satisfied Rooms are normal nothing very great as you expect from this hotel Breakfast was good
from Budapest, Hungary
Submitted on 14-10-2016
Stayed here during a business trip. Rooms were on the small side, but were clean. Breakfast was ok. Service was good and the staff did their best to accommodate our requests. The restaurant was pricey but the food was good, so it was not so bad. Will stay here on my next trip to Sofia.
from Oslo
Submitted on 15-10-2016
Stayed two nights at this good hotel centrally located just behind the cultural palace in Sofia. I didn't use the business centre this time, but it seemed to be staffed all the time. Wi-fi was functioning in both rooms and other areas. Rooms were clean, and had a nice view towards the city centre. Breakfast was very tasty, and fresh orange juice was offered at table. I really enjoyed the hospitality of the staff in this hotel.
from Belgrade, Serbia
Submitted on 20-10-2016
Very nice and big room. Very clean. Smiley stuff and the best breakfast waiters. Entrance on the parking was a little confused but ok, and the parking should be free for guest. Very fast stuff. Thank you very much and I hope that I will see you next time. For sure this was one of the best hotel I have ever been.
from Bucharest, Romania
Submitted on 22-10-2016
I have been double charging for the invoice without information!!! Once you give your credit card they charged for your account and then when you pay they take your money again.... Then is your problem with your bank to recover the money...
from The Hague, The Netherlands
Submitted on 23-10-2016
Stayed six nights on the executive floor. When we arrived the annual October Fest was in full swing and the reception had been moved to the first floor. Friendly and efficient check in. Room spacious and well stocked. Daily two bottles of water .No noise issues from inside or outside the hotel. Bed was of the usual high Hilton standard. Every staff member we met spoke English and greeted us when walking through the hotel. The staff member at the breakfast counter remembered us after only one nig... Read more
from Bucharest, Romania
Submitted on 25-10-2016
I was in Sofia for couple of days, being invited to a conference that was held at Hilton therefore I choose to book a room. I had a morning flight so my arrival at the hotel was early, around 10 am. For sure I tried to check in but it was not possible according to desk the check in was at 14.00 and for sure they did not make any efforts to accommodate me even though I checked couple of times to see if any room is available for me. Finally I'w got a room, I would say that was not a five star room... Read more
Submitted on 25-10-2016
Hilton secures comfort quality, guaranty & welcomes you with well trained staff to help and make your stay care free. rooms are well furnished a bit smaller than expected but with full comfort, beds easy to sleep, good linen and bath satisfies all.
from Ljubljana, Slovenia
Submitted on 31-10-2016
Hotel is situated close to city center-10min walking distance. We've got also a fair price and considering it is a Hilton hotel it is a guarantee for a nice experience. Rooms are spacious, many hotel amenities can be found (which we didnt have time to use), breakfast was ok. Hair-dryer stop working in the room, but they replaced it immediately. Maybe hotel needs a bit of refurbishement as in some places felt a bit outdated. Otherwise, no complaints.
from Sofia, Bulgaria
Submitted on 31-10-2016
I picked the Hilton, because of the brand; its a nice, standard-quality Hilton hotel. The hotel is a good distance from downtown in rush hour and the traffic could be a chore. Ended up walking to and from downtown most days, which was a predictable 1/2 hour walk. Other comparable hotels are much closer.
from Istanbul, Turkey
Submitted on 01-11-2016
Perfect service, very good location and delicious food. I always stay in Hilton Sofia when I come to Sofia since 2004. They didn't change the quality. I also visited Hilton Sofia with my family, it is also good for families.
from Chicago, Illinois
Submitted on 02-11-2016
The trip to Sofia was completely unplanned; hence it was pretty short but the stay at Hilton was great. While booking the room, I had asked for an early check-in - I was there at the hotel at 7 AM in the morning and thanks to the staff, they did honor my request for early check-in. We got a room on the topmost floor with the city view; there are no other high-rises building nearby - so we got a good view of the city. The lounge was great both for breakfast and for evening cocktails. The staff wa... Read more
from Varna, Bulgaria
Submitted on 04-11-2016
Waited about 30 min to prepare our room at 17 pm ??? There was a problem with the reservation because we have booked with and the first reservation was canceled. Then i get in touch with the hotel and they told me to make a new one. When i got there the reception didn't know about it and we waited at least 15 min before we check in
from Frankfurt, Germany
Submitted on 06-11-2016
This was my third trip to Sofia within the past three years and my third stay at this Hilton. The facilities still look great following a recent make over and staff were excellent! No question where I will stay during subsequent trips.
from Oxford, United Kingdom
Submitted on 08-11-2016
Great location and nice hotel. Typical Hilton quality. Had one meal in the restaurant and it was OK. Service was very slow but they did apologise. Nice room which was very clean and quiet. I had the unfortunate experience to lose my wallet whilst there. I asked the Hilton if my wife could phone and pay with her card. No ... you have to fill in a long complex form and send a scanned copy of your credit card. Don't think so! What a daft idea. Helpful staff.
from Houston, Texas
Submitted on 08-11-2016
Very good hotel, extremely competent and friendly staff. Would highly recommend. I travel extensively in both developing and developed countries. Much better experience than I expected. Traveled with two small children - staff were extremely helpful and kind. The entire hotel was immaculate - one of the cleanest places I've ever stayed.
Submitted on 09-11-2016
its an excellent hotel, stayed here on a short business trip, the service is excellent, ok location, cant really fault it, but value and location wise better places to stay in Sofia for business or tourism
Submitted on 13-11-2016
Being at the Hotel Hilton Sofia in Bulgaria makes you feel as if you are somewhere in Western Europe! The staff at the reception is professional and very well trained! Clean hotel and good lunch as well.
from Manchester, United Kingdom
Submitted on 15-11-2016
I have stayed in this hotel on several occasions over the last 3-4 years. Every time the hotel has been up to the standard I expect. The breakfast is plentiful and fresh orange juice is served. The spa is very pleasant and I have used the massage facility which is also excellent. The communal areas are also very nice. The hotel is about a 15 minute walk from the main shopping street across a largish square with the palace of culture in it. The hotel like most Hilton's requires a daily security d... Read more
from Manchester, United Kingdom
Submitted on 19-11-2016
This hotel is very large and modern, it has both a bar and restaurant with reasonably priced food, nice touches in the rooms like an iron and ironing board, fridge and coffee maker. The indoor pool is very small however.
from Prague, Czech Republic
Submitted on 22-11-2016
I stayed at Hilton Sofia during a business conference. It was my first Hilton hotel stay and I have to say I was pretty amazed by the quality of services. The rooms were larger than I expected, the cleaning lady did a great job every day, the bedding was amazing. And I loved the food, the breakfasts were superb.
from Nimy
Submitted on 24-11-2016
I stayed two nights at the Hilton hotel, where I also attended an international conference. The room was very, very comfortable. The staff was very helpful: on the day of my departure they showed a lot of flexibility in allowing me to keep the room a bit longer, as I still had to participate in the conference. I was very grateful for that. Also, the conference facilities were excellent and efficiently organized. Breakfast was excellent as well.
from Belfast, United Kingdom
Submitted on 25-11-2016
Although I have been to Sofia many times over the years this is the first time I have had the opportunity to stay in the Hilton. Charming check in made to feel quite special as a Hhilton Honors Diamond. Room was upgraded and advised of complimentary breakfast and told this could be taken in the main restaurant or the executive lounge. Room was well appointed, clean and comfortable with great views. Exec lounge had beer, wine and soft drinks available all day with spirits added in the evening. Ex... Read more
from Sofia, Bulgaria
Submitted on 25-11-2016
Never, under whatever circumstances go to an event dinner at Hilton in Sofia!! If you are a business, never, I mean NEVER do an event there, unless you want really to dissapoint your guests and lose them as your customers. Once is an accident. Twice within a week is not an accident. Last week we were at a special gala dinner at Hilton Sofia. The food was terrible. For the price of the cover of this dinner, you could have a really nice dinner for four at some of Sofia's best restaurants. Tonight... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 29-11-2016
On the executive floor for a couple of nights and staying at a "Hilton" was expecting a lot more. The room was small and cramped, it smelt musty and the towels were threadbare. Liking a hot shower I was to be disappointed with the water barely getting above warm the whole of my stay. The health-club/gym is a joke in this day and age, tiny and poorly equipped -which could also describe the executive lounge - spartan at best. The only upside was a good bed and bedding plus a decent breakfast. Not ... Read more
from Dublin, Ireland
Submitted on 01-12-2016
Really friendly staff , good brekkie with omelettes made to choice , rooms a little old fashioned hairdryer in the wall , gym open 24hours and located maybe 20mins from the airport .bar menu offers good choice