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Steigenberger Grandhotel

Brussels (Bruxelles), Belgium (BRU)

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Based on 911 reviews
Room & Rates
Classic room - Steigenberger Grandhotel - 1

Classic room

This room measures 45 square meters featuring 1 king bed or 2 queen beds. Wired and wireless high-speed Internet access keeps you connected, and TV with premium cable channels and pay movies are offered for your entertainment. A Nespresso machine, refrigerator, and minibar are provided. The room is decorated in a fresh pastel colored conventional style, and features classical furnishings. A fax machine, iPod docking station, and complimentary weekday newspaper are included.
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Signature room - Steigenberger Grandhotel - 2

Signature room

Overlooking Avenue Louise or the quite internal courtyard, this room measures 45 square meters featuring 1 king bed or 2 queen beds. Some of these rooms feature a private terrace with table and chairs. The ensuite marble bathroom has separate bath and shower. Wired and wireless high-speed Internet access keeps you connected, and a 40-inch flat panel TV with premium cable channels and pay movies are offered for your entertainment. A Nespresso machine, refrigerator, and minibar are provided. A fax machine, iPod docking station, MP3 alarm clock, and complimentary weekday newspaper are included.
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Premium room - Steigenberger Grandhotel - 3

Premium room

This room measures 65 square meters featuring 1 king bed or 2 queen beds. Wired and wireless high-speed Internet access keeps you connected, and a TV with premium cable channels and pay movies are offered for your entertainment. A Nespresso machine, refrigerator, and minibar are provided. This room has a separate living area. A fax machine, iPod docking station, and complimentary weekday newspaper are included.
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Junior Suite - Steigenberger Grandhotel - 4

Junior Suite

This suite measures 75 square meters featuring 1 king bed or 2 queen beds. Wired and wireless high-speed Internet access keeps you connected, and 2 TVs with premium cable channels and pay movies are offered for your entertainment. Some of the suites feature a Jacuzzi. A Nespresso machine, refrigerator, and minibar are provided. The Junior suites are ideal for business guests, who need extra space for working or for informal business meetings offering a separate living area with divan and armchair. A fax machine, iPod docking station, and complimentary weekday newspaper are included.
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Steigenberger Grandhotel
Avenue Louise 71, Brussels, Belgium 1050

Hotel Features.
Steigenberger Grandhotel's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an indoor pool, a health club, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a 24-hour business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Wireless Internet access (surcharge) is available in public areas. This Brussels property has event space consisting of banquet facilities, a ballroom, and exhibit space. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, limo/town car service, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff. This is a smoke-free property.

269 air-conditioned guestrooms at Steigenberger Grandhotel feature iPod docking stations and minibars. Rooms are all accessible via exterior corridors. Balconies offer city or courtyard views. Beds come with down comforters and premium bedding. All rooms include separate sitting areas and desks. Refrigerators, espresso makers, and coffee/tea makers are offered. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to complimentary weekday newspapers and safes, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels, pay movies, and VCRs. Rooms also include CD players, complimentary bottled water, windows that open, and slippers. Guests may request microwaves, in-room massages, and irons/ironing boards. A nightly turndown service is offered and housekeeping is available daily.

Aspria Avenue Louise - Spa and wellness center featuring an indoor pool, fitness room, sauna, solarium and Jacuzzi. The spa offers body and facial treatments, and massages. The club is reserved to guests aged 18 and over.

Loui Lounge & Bar - From the finest wood furnishings and luxurious leather armchairs, to the original artwork exhibited, this lounge is synonymous with good taste, style and elegance to enjoy a great afternoon tea or late night snacks. Serves coffee with biscotti, light lunches and tapas, mezze and antipasti, and a wide selection of whiskies and cigars.

Café Wiltcher's - This brasserie-style restaurant serves international and local cuisine in a relaxed and airy dining room with views of the central courtyard. On fine days, guests can take meals outside on the impressive Terrace.

Room service - available 24 hours a day.

The hotel features a health & fitness spa, Aspria Avenue Louise, the exclusive wellness centre, with an indoor pool, fitness room, sauna, solarium and Jacuzzi. The spa offers body and facial treatments, and massages. The hotel’s guests have direct access at a preferential rate to the health & beauty club Aspria Avenue Louise. The club is reserved to guests aged 18 and over.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

The preferred airport for Steigenberger Grandhotel is Brussels (BRU-Brussels Airport) - 11.3 km / 7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Notifications and Fees:

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 9.28 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 911 reviews
from Brussels, Belgium
Submitted on 02-06-2016
Steigenberger Wiltcher's hotels and resorts is a beautiful place to be. My husband and I have never had it this good. Their services were perfect. It made our honeymoon very memorable. It's location couldn't have been better. We will definitely love to come again
from Saint Louis, Missouri
Submitted on 02-06-2016
Luxurious old world style in the lobby and public rooms, bar was "clubby" and inviting with a fun crowd to people watch. Booked through Fine Hotels and Resorts and were upgraded to a fab duplex suite. Comfortable, luxurious and great chocolates at turn-down. Service was good all around, breakfast was very good - although we did have to wait in line one morning. Location is good too - a short walk to most tourist sites. All in all a great experience. Would give 4.5 stars if I could.
from Bruges, Belgium
Submitted on 03-06-2016
A hotel in the heart of Brussels,potential is there to be one of the best but ... Cleanliness of the room could be better,they knock at your door very early to do the room,no one is supervising the service at breakfast,you have to ask staff to be served...when you compare that to hotels in Paris or London ....there is a long way to go
Submitted on 04-06-2016
Great experience. The hotel room was really big and the balcony good too for those who smokes or just want to look out and watch the views or listen to the birds chirp. The breakfast was amazing and the room service also great. Would definitely recommend one to stay here and is close to public transports and other restaurant just Incase you don't wanna eat in
from Brussels, Belgium
Submitted on 04-06-2016
Nothing to add, everything was excellent! The room was spacious and comfortable, the personnel very kind and professional and the breakfast was amazing. You can choose from a large variety of meals and complimentary champagne was also available for guests.
from Brussels, Belgium
Submitted on 07-06-2016
Everything was great, from the room to the breakfast, as was expected! I took one point off because of two unpleasant interactions with the night staff at the reception. They weren't very friendly, and most importantly really unflexible. The day staff, on the contrary, very helpful and friendly!
Submitted on 07-06-2016
++ A Very Nice hotel. We Loved it!! Near to the city. Quietly. Relaxing. Stunning breakfast. - - The Service when we checked out was poor. The Guy wasn't friendly. It looked like we troubled him. He wasn't happy working I think.
from London, United Kingdom
Submitted on 08-06-2016
Slightly dated hotel with a great central location. Friendly staff. Smoky bar however and the icing on the cake was no hot water in the morning at 7am. Not happy. When I complained they were very gracious but there was nothing they could do.
from Brussels
Submitted on 28-06-2016
We came to see rose petals on the bed and bathroom, absolutly gorgeous !!! We asked for the superior room and were surclassed to the junior suite!!! What a lovely surprise! A goregous hotel, it was a perfect ending to my princesse wedding that I wanted! Couldnt have asked for a better service!
Submitted on 28-06-2016
Second stay and was again very satisfied. We had also booked a spa treatment which was wonderful. As guests in the hotel you can also use the facilities of the spa such as the swimming pool, sauna, jacuzzi and gym. Loved al the facilities, very enjoyable. Our room was clean and had all amenities we needed. Service at reception was good as in the Loui bar and at breakfast. You will see us back soon.
Submitted on 29-06-2016
The Steigenberger (formerly the Conrad), is a truly beautiful hotel. Everything is high end and classic. The concierge was extremely helpful arranging a car service and train tickets to Ghent for a day trip. Our suite was well appointed, the only disappointment was the spa tub being non-functional. We had a wonderful view of the courtyard and a Juliet balcony. The champagne buffet breakfast was pricey, but wonderful.
Submitted on 29-06-2016
Only stayed for the night as part of a short break across Belgium. Thankfully this is hotel of premium quality and would highly recommend staying in this location. although we had no view of note out of the back of the hotel, the room itself was stunning and definitely worth the price. we did not eat in but could sense the quality extended to other activities in the hotel. my only complaint was financial. i'm not sure why the hidden visitors tax is required payment on checkout (why not included ... Read more
from Le Grand-saconnex
Submitted on 30-06-2016
disappointing the service in the Loui Lounge both in the evening and the next day. Had to ask several times to be served, they forgot to bring some of the items (water, ice cubes...), gave the wrong bill when time to pay - not what you would expect the service level to be in a 5 star hotel. Staff at entrance and reception very friendly and helpful.
from Luxembourg City, Luxembourg
Submitted on 02-07-2016
An average hotel but quality of service disappointing. I requested a room with two beds. The receptionist confirmed it was the one I was given. I entered the room and it has a king size. I called and no apologies. I received as answer "on my system it is a twin beds room". The receptionist offered me a room move and came straight to my room but no assistance was offered for moving. I just received the new key and that's all... It is not terrible and unacceptable but just nothing special... A si... Read more
from Baldivis, Australia
Submitted on 02-07-2016
Simply outstanding cant say enough about this hotel. We can not fault this hotel in anyway This is a amazing hotel, everything was as it is suppose to be. You won't be disappointed. We would stay here again without hesitation.
from Dusseldorf, Germany
Submitted on 04-07-2016
The rooms were very nice and big with two nice arm chairs to relax and read a book. The selection of mini bar arrticles was very poor and the standard was not appropriate to a 5 star hotel. The bar in the hotel was very nice, the service prompt and friendly. The location of the hotel is ideal to explore the town of Brussels
from London, United Kingdom
Submitted on 05-07-2016
By Felix , July 3 to 5 . The very best place to stay in Bruxelles . The service is top , all the staff is extremely nice . The rooms are clean , well decorated with warm atmosphere.and large , This wonderfull hotel is located in the center of the city , with many places to make shopping with a large wide of restaurants closed to the hotel.This is one of the best hotel I have been.
from mol
Submitted on 06-07-2016
wonderful place to stay after a very busy day .The Nespreso in the room was a nice touch . Staff very friendly and helpful . Roomservice excellent ,fod too. I dont klnow if all rooms havebeen updated, ours was and very nice . The old rooms really needed to be upgraded , so I really hope they were taken care of. Next time I have to stay in Brussels overnigh , I will definitely come back .t
from Brussels
Submitted on 06-07-2016
One of the best in Brussels. High standards both in rooms, service, bars and restaurants. Will not be the last visit as I am frequently traveling to Brussels on business. I can recommend this hotel to anybody who appreciates high level accommodation.
from Porto
Submitted on 07-07-2016
Not so suitable for young people but very distinctive and refined Hotel. Very good localization. Excellent and big room. Good bar with nice options for whiskey fans. Charming room for breakfast and very good options for breakfast menu.
from Budapest, Ungheria
Submitted on 07-07-2016
What amazing place is this hotel. I was there for only 2 nights but was really wonderful. The services and the hotel was absolutely perfect. And you if you will choose the breakfast you will start your day in enthusiastic way believe me. I don't know how I can explain how was my days there... just as I wrote before: WOW
from Leicester, England, United Kingdom
Submitted on 07-07-2016
Great Hotel in the best Shopping area in Brussels,in my opinion rooms are a good size and very comfy,Breakfast is excellent.friendly staff.the only problem i found room service is a little slow when my food did arrive the veg was cold.
from Hove
Submitted on 09-07-2016
Lovely luxury hotel. My only feedback is that we didn't always have turn down service. I was also told that I would get a little surprise in the afternoon that I checked in but I never did. Concierge service was excellent and the staff were very friendly and helpful.
from Newport Beach
Submitted on 09-07-2016
The front desk help, especially Antonin, are impeccable here at the Steigenberger. I was to leave Brussels after one night. My room and the service were so lovely, I decided instead to stay. The only reason for a 4 rating is the breakfast buffet and the hardness of the bed. Breakfast at $32, I expected it to be more spectacular. By the time I was there on a Friday morning, it was "tired": no jelly in the jars, potatos not very warm. Service was still lovely, food not worth the charge. My room on... Read more
from Liverpool, United Kingdom
Submitted on 12-07-2016
Very welcoming staff and arrived to a lovely large room. It is situated very close to an underground train line (Louise) for ease of travel. There is also some nice restaurants a short walk away with lots of high street branded stores close by. The only issue was asking for a taxi at 2 in the morning after check-out and the staff prompted us that was a taxi rank outside, however there was none outside and we did not have hotel cards anymore to get back in to call us a taxi, thus we had to flag o... Read more
from 's-Hertogenbosch
Submitted on 14-07-2016
We really enjoyed our stay at Steigenberger in Brussels. Everything was more than great! Our room was updated recently. We had two double beds in our room and that was wonderful. Delicious breakfast and an ideal location. Nearby was hop-on-hop-off bus stop.
from Oakland, California
Submitted on 14-07-2016
Centrally located in downtown Brussels, Steigenberger Wiltcher's is in a 19th century classic building that has been fully modernized but has retained its elegance. Our room was large, comfortable and very well equipped. The service in the hotel meet expectations. We enjoyed pre dinner cocktails in the lounge. Breakfast is included as is complimentary wifi.
from Fairfax
Submitted on 16-07-2016
Our room was a deluxe forward facing balcony. Generously sized and very well appointed. Really appreciated assignment of this room as it was for my parents and they absolutely loved it. My wife travels for usg and always stays at Steigenberger. Loved having the Mary chocolatier in the hotel. You should do that rent free for them as it is a real amenity. We saw minor flaws not detracting from our experience but maybe worth noting for management. Hallways on 2 have some scuffs that would benefi... Read more
from Mexico Df
Submitted on 18-07-2016
The service is very good, the location is fantastic and the building is impressive. The breakfast is excellent, with a lot of variety. The concierge helped us a lot in trains, reservations in restaurants and recomendations He's a must in the hotel.
from Nicosia
Submitted on 21-07-2016
The greatest asset of the hotel is its staff who make every effort to help the guest. The only area where the service needs some improvement is the bar where the staff should be a little more attentive to the guests.. Great improvement is the fitness room within the hotel which is available and free to the guests.
from Brussels, Belgium
Submitted on 22-07-2016
Excellent location (both for sightseeing and shopping). The rooms are comfortable and tasteful. Minor glitch inside the shower:not enough space to place your shampoo etc,so you end up putting them on the shower floor. Breakfast is ok, but could have been better, especially for the more health-conscious (more musli / granola / yoghurts etc). I didnt like how i put the Do Not Disturb since before i left, and when i got back my room was already done (even though i didnt want them to).
from Paris
Submitted on 24-07-2016
July 2016 excellent reception, bathroom had a toilet which leaked all the the time,a serious yellow stain in the bowl, proof this is a long term leak! bathtub very slippery. Air condition ,even at the lowest, sends a very cold air directly on the bed. Bar very poorly stocked and no aperitif food. Breakfast in the room stale. Restaurant closed until september, just bar food. Excellent location but not enough for a 5 star.
from Emirate of Abu Dhabi, United Arab Emirates
Submitted on 24-07-2016
well brussels not much to mention but they can cater tourist also. not much amaze with the hotel but its amazing the people are. and they have a lovely history of places. which the people would enjoy the weather and drinking out side the street safe and amazing
from washington dc
Submitted on 25-07-2016
Steigenberger Wilcher's has an excellent location, large and comfortable rooms, very helpful staff, and the food I have eaten is excellent [but I usually in one of the numerous excellent restaurants near the hotel's central location]. The health club is a wee pit pricey but very very nice. I recommend the hotel.
from Birmingham, United Kingdom
Submitted on 26-07-2016
The porters just stand there and are not helpful. Breakfast service on day 1 was slow. Had to wait over 20 minutes for Baked Beans and Hash Browns. And even longer to be served with tea/coffee. The coffee was not good at all. Day 2 breakfast we were there as soon as the service opened, but everything was cold. otherwise rooms are very comfortable.