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Novotel Wien City

Wien (Vienna), Austria (VIE)

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Hotel Specials
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WAS
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Package Specials
Based on 1208 reviews
Room & Rates

Standard

1 double bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room

Standard Room

1 double bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room (3 adults OR 2 adults/ 2 children only)

Superior Room (3 adults OR 2 adults/ 2 children only)

1 double bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room (3 adults OR 2 adults/ 2 children only)

1 double bed
312 sq feet (29 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Novotel Wien City
Aspernbrueckengasse 1, Vienna, Austria 1020

Rooms
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.

Dining
Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Vienna? This hotel has facilities measuring 355 square feet (33 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 9 per pet, per night
  • Rollaway bed fee: EUR 47 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

  • A city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1208 reviews
from
Submitted on 12-05-2016
Good location but overall experience below what expected from a Novotel. Wi-Fi in the room unstable, waiting time to have a seat on the restaurant for breakfast , not helpful staff (request to print two pages from their printers because the computer at the business center weren't working and they simply said "NO") . Requested for maintenance due to a non-working drain in the bathroom and it took two days to fix . Rooms and location are good but service makes the experience not good as it could ... Read more
from London, United Kingdom
Submitted on 17-05-2016
Its a Nice hotel with good location.,everything good just the staff a man at the reception was not friendly.. But then maybe he was having a bad day.. We will surely return to this hotel on our next visit..
from Faversham, United Kingdom
Submitted on 21-05-2016
The hotel is located close to Donaukanal. The restaurant is good with a varied menu including Austrian classics. Breakfast was very nice and there is a bar area near reception. The room was pleasant and comfortable.
from Suffolk, United Kingdom
Submitted on 24-05-2016
Very good - good location room clean and functional. More uk TC channels would be good!! Breakfast was fine and we had dinner one night which was very good - everyone enjoyed it. Close to city and canal with lots restaurants close by. I would stay again.
from
Submitted on 24-05-2016
The curtains does not make the room dark, then when it is 05:30h in the morning the sun light wakes you up. The toilet is separate from the bathroom. I did not like this at all. I consider this a little embarrassing specially when you are not alone.
from
Submitted on 31-05-2016
Good location, clean rooms and functional, the only inconvenient thing was the toilet that had a small special room for it. During the conference the prices were a little high, otherwise everything normal, standard Novotel rooms. We had no bathtub unless u ask at the reception. Facilities: - only a sauna and a small fitness room. Location: walking distance to the main shopping area and most turist attractions. Breakfast: - you have the option to skip it if you're not an early bird, not the bes... Read more
from Oetwil am See, Switzerland
Submitted on 31-05-2016
Nice hotel. Sad about platinum upgrade (not what i did expect and get in other Novotels). Very near to the Vienna center (walking distance). Not enough tables for breakfast (between 9-10 complete full
from Athens, Greece
Submitted on 01-06-2016
A beautiful hotel. The metro station is a few meters away from the entrance of the hotel. The breakfast is quite good and the staff is very polite. The sofa bed was uncomfortable for the kids and this was the only negative point.
from
Submitted on 03-06-2016
I were there one night during trip to Europe we do love the cities and enjoy view of cities at nice time. The hotel is nice and clean for a price a bit expensive however that is brand hotel. We did enjoy the environment in hotel.
from Ragama, Sri Lanka
Submitted on 04-06-2016
Friendly and helpful reception, deluxe family room was quite spacious for a solo traveller, bathroom was decent and breakfast was OK with not much variety over 5 mornings. Toilet was in a separate room from the bath, which was a bit odd. Wifi was alright, relatively fast. I had some issues with the AC, not sure it was working properly. Gym is very small with only one treadmill. Location is brilliant, 5-minute walk to the metro station (and 3 stops to the Vienna Conference Centre), many nice res... Read more
from
Submitted on 14-06-2016
When we arrived at the hotel, my friend and I were pleasantly surprised to be greeted by the friendliest gentleman who checked us in. His cheerful personality and genuine interest in our trip was something so different than anywhere else we've been. Our room was great- two twin beds, a lovely powder room and shower with a toilet in a separate area. Beds were very comfortable and room was very clean. Location is great- an easy walk to any attraction you may be interested in. Would highly re... Read more
from Burton upon Trent, United Kingdom
Submitted on 19-06-2016
I am a wheelchair user and booked an accessible room. I believe the hotel has 4 accessible rooms, 2 with shower and 2 with bath. I booked a room with shower. I am not going to judge how accessible this hotel is as everybody with a disability has their own personal requirements. I am just posting photos and comments so you can judge for yourself whether or not this works for you. The positives: The staff I encountered were superb. They were friendly, helpful and went out of their way to problem s... Read more
from Athens, Greece
Submitted on 26-06-2016
I am totally satisfied by my 4 nights stay with my family at Novotel Wien city! Nice and clean hotel with very good service. Experienced and helpful personnel and all needed facilities in place. Special thanks to receptionist Kevin Ernstberger for his professionalism, kindness and smile. He is a professional that every hotel would wish to have in its services. My only suggestion is related to the offered prices (especially for breakfast) that are rather expensive to my opinion (especially for Le... Read more
from BELGRADO, Serbia
Submitted on 29-06-2016
The hotel is located in a quite accesible zone of the city and you can reach the center by metro or even walking. The rooms were ok, unfortunately the carpets were very dirty and smelly, not very pleasant. The breakfast is quite ok, although some of the waiters are not so friendly, but i guess you can find that kind of people anywhere. In general the hotel is comfortable and i rate it average compared to the price, since you may expect a little bit more. The parking price is also very expensiv... Read more
from Melbourne, Australia
Submitted on 30-06-2016
This hotel lacks any semblance of character. The location is ok if you don't mind taking the underground which is a very short walk away, otherwise it is a bit of a walk into the city center. If you buy a Vienna card you can use the train as often as you like which was very handy. But location is where it ends with this hotel. The room we had was a good size (but quite outdated), except for the bathroom which was extremely small. Barely any room to move at all. Also the bathroom, which anyone e... Read more
from Oeiras, Portugal
Submitted on 04-07-2016
Good location (we could walk to the city center and main monuments), quiet building, standard Novotel chain quality: simple modern deco, clean, well kept, light and airy room - no surprises. Room on the small side, considering we were 2 adults+2 children (kid's sofa-bed was narrow)
from Singapore, Singapore
Submitted on 18-07-2016
Like most hotels we experienced in the big cities during this trip (Vienna, Berlin, Munich) this too probably was a converted housing block and we witnessed the same in the rooms - one of the few ones with a separate bathing area and toilet! The rooms are very spacious and the laundromat was a big plus. I was with my wife and infant daughter and we had a great stay. The quality of housekeeping was not great but the staff was decent. All in all a good stay and the connectivity to the underground ... Read more
from Melbourne, Australia
Submitted on 18-07-2016
Nice appointed rooms with comfortable beds. We were only on the 5th floor so not much view. Buffet breakfast was great with extensive selections of hot and cold items, pastries, fruits and yogurt. You can even request for eggs to be cooked how you want. Located within a short walk to many underground stations.
from Bad Nauheim, Germany
Submitted on 23-07-2016
The location of the hotel is perfect. The Tram and Underground stations are very close to the hotel. The hotel is located on the main road but the windows are very well insulated and therefore we could not hear any traffic noise. The breakfast was also very good with a good choice of cheese and sausages. The staff were very friendly and helpful. The only thing we were not happy was that the room cleaning were very late. Our room was not cleaned till 14:00 hrs. We will visit this hotel again.
from Vadodara, India
Submitted on 27-07-2016
We stayed for 2 days in this Hotel. The Hotel is situated in a very central location with lots of Restaurants nearby. The Rooms are Cozy & a bit small as always in Europe but they were very comfortable with All the Modern Amenities.
from Jerusalem, Israel
Submitted on 27-07-2016
We came just for one night. The location is close to kosher restaurants. The room was a little small but wr loved the bathroom styling. Two remarks. The door of the toilet door is extremly heavy. Very hard for people with disabililities,children and seniors. There was nnot any help with our laguage when we left.
from Nicosia, Cyprus
Submitted on 02-08-2016
Excellent location, excellent breakfast, excellent service, excellent staff. Renovated & Modern hotel. The only disadvantage is the size of the bedrooms (small for more than 2 persons). Definitely recommended.
from Konin, Polska
Submitted on 03-08-2016
The hotel is very conveniently located, which allows you to explore different parts of Vienna. As a Platinum AccorClub member I received a free room upgrade and the possibility of late check-out. The breakfast are very tasty and the food is varied. The reception staff were very nice and accommodating. The only problem was the housekeeping since the cleaning was quite sloppy, new toiletries were often not provided and on two occasions the dirty towels were not even changed! Still, I would recomme... Read more
from Istanbul, Turkey
Submitted on 08-08-2016
You can find all of your needs in your room. If you dont wanna pay too much for breakfast, there are some supermarkets around the hotel, you can hit something and prepare in your room. Also you have microwave in your room. Very large and clean rooms. Easy to reach by underground to historic area.
from Haywards Heath
Submitted on 09-08-2016
Good position, very close to U-Bahn but also a short walk to City centre. Friendly staff. Clean. Good breakfast. Standard Novotel rooms (note separate WC from bathroom-good for families). Traffic noise if you open the windows is one negative.
from
Submitted on 09-08-2016
we were given a room which does not fit 4 pepole . one big bed + one sofa width 120 cm definitely do not fit one adult + one teenage we did not sleep all night as it was not comfortable at all we were told there no other rooms available although we made reservation 40 days in advance.,indicating ages of teenagers Next morning we asked for refund but the hotel refued moreover parking cost 22 erou per night - until 12 pm if you want to leave parking after 12 pm you additional payment of 10 ero... Read more
from
Submitted on 09-08-2016
The location of the hotel it is a very good one, the staff extremely friendly and helpful but the hotel itself don't deserve 4*. We had an upgrade room (junior suit) with a nice corner balcony where you could eventually grow tomatoes because wild herbs you could find anyway. The wall where before was I suppose the tv fixture was left uncovered. The carpet with a long and ugly stain .... Not a worth quality for someone who will pay such a room.
from Dubai, United Arab Emirates
Submitted on 13-08-2016
We arrived with a good expectation of this hotel because we were l'accor members having stayed many nights at Novotel - However, this was a complete let down. We booked for 3 adults and one child but got a small cramped room bare enough to fit 2 adults and 2 small kids. Also, despite having checked-in online and checked in again on arrival we were told to come at 2PM and the room was still not ready when we came back at 3PM and were again asked for ID details. Basically, having seen that our fa... Read more
from
Submitted on 14-08-2016
True 4 star hotel with 5 star service. Great rooms. Clean and amazing breakfast lineup in quantity and quality. I will return. The location is good as well as you can walk to St. Stephan within 10 minutes.
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