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Motel One Wien-Westbahnhof

Wien (Vienna), Austria (VDD)

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Based on 1015 reviews
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Motel One Wien-Westbahnhof
Europaplatz 3, Vienna, Austria 1150


Make yourself at home in one of the 441 air-conditioned guestrooms.

  • 24-Hour Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1015 reviews
Submitted on 17-05-2016
Motel One is perfect business hotel in the hart of Vienna. The staff is charming, Rooms are modern, clean and perfectly useful. Breakfast is really good and the coffee is perfect. I recommend this hotel to all the tourists visiting Vienna.
from London, United Kingdom
Submitted on 21-05-2016
This is a business hotel. I chose it for the convenience. Bang on the West Vienna main line train station. Ideal if you want to visit Linz, Salzburg etc. The rooms are quite big and airy. Good Wifi but sadly no main line telephone in the room. Good clean bathroom. I had chosen the front facing room and the sound proofing was excellent. The breakfast is extensive and value for money. The food court in the train station is brilliant. It offers a massive choice and for a solo traveller like me it w... Read more
Submitted on 30-05-2016
Very friendly staff especially at the reception guy called Salim. He guided me where to find halal restaurants and also best place to buy. I highly recommend this motel to stay very reasonable prices and very close to the metro station
from Edinburgh, United Kingdom
Submitted on 01-06-2016
Very comfortable rooms, with excellent bar area, drinks very reasonably priced for central Vienna. Excellent transport links, U.bahn, tram and mainline station seconds away. Big shopping mall in Westbahnhof, for anything you need. Very helpful staff. Really cannot fault it, would definitely stay again.
from Alcester
Submitted on 01-06-2016
Ok I am from the UK so we are a strange bunch and love our cooked breakfast but... That said this hotel could so easily have had 5/5 instead of 3/5. What was missing? Well 4 things. 1. On the down side, the curtains had no lining and we both woke up really early because of the light outside, around 5am. 2. Breakfast had no orange juice. 3. No toast was available, or anywhere to make your own toast or warm your bread at breakfast. 4. No cooked eggs available, scrambled, poached, fried or om... Read more
from Glasgow, United Kingdom
Submitted on 10-06-2016
Stayed here for Five nights in November 2015. We were travelling around Germany and Austria and although convenient for Westbahnhof station was quite a walk from centre of Vienna. Having said that it was an interesting area with lots of restaurants and I'm sure the centre is very accessible by public transport. The hotel itself was really modern and comfortable with a nice little bar for a nightcap. If you can do justice to the extensive continental breakfast it would be good value but lots of ... Read more
Submitted on 15-06-2016
This is a great motel for the centre of Vienna. Just outside the station and within easy reach of many attractions, either walking or by tram or Metro. The rooms are comfortable with everything you need for a short stay. The breakfast buffet was excellent.
from London, United Kingdom
Submitted on 22-06-2016
Motel One is one of the cleanest hotels I have stayed at, everywhere was spotless. A good location for sightseeing and the airport transfer bus stopped outside the door after a one hour journey. The room was comfortable but on the small side. The only negative being the lack of hanging space for clothes, perhaps not the best hotel if you intend to dress up for an evening trip to the Vienna Opera House. The breakfast was very good but the restaurant can get crowded. I recommend this hotel as exce... Read more
Submitted on 22-06-2016
Good bathroom, with a heavy door. Nice beds, enough space in the room when you are two persons. What I miss are hooks where you can hang up things easily. Breakfast is good and it is also possible to order espresso. I can really recommend it, good value for money!
from Derby, United Kingdom
Submitted on 28-06-2016
centrally located, simple but clean rooms with good WiFi connection. Very comfortable bed. There is a small shopping centre next to the hotel which is part of the "Westbahnhof". Would use the hotel again not least because of the reasonable price.
from Clearwater, Florida
Submitted on 01-07-2016
This was a great place for us to stay. It's still about a mile from the Hofburg, but it's easily walkable on a pedestrian-friendly street, and then when you want to go to the Schonbrunn its only about another mile the other way. ;) It's very clean and comfortable, and the metro station across the street has two major lines running right through it...and it's of course right next to the Westbanhof (but make sure that if you're coming in by train whether you're at the Westbanhof or the Hauptba... Read more
from Copenhagen, Denmark
Submitted on 05-07-2016
This hotel feels like an industrial warehouse. A corrugated grey exteior facade encloses an nearly endless maze of bland hallways. Public areas and lobby are too small given the number of rooms, so they often appear hectic. Many rooms face a large, nondescript grey interior courtyard. Rooms are standard Motel One fare, with brown/blue decor, no closets, no proper desks, and industrial carpeting. Newer Motel Ones have a somewhat better quality than this one. While the hotel itself is clean, t... Read more
from Corowa, Australia
Submitted on 09-07-2016
This hotel is a great place to stay when using a eurail pass . There are no hassles good efficient service is there when needed. The loby bar is fun and lively and great place to have a drink and chat with other tourists . Breakfast is busy and the choices are very good .
from Jakarta, Indonesia
Submitted on 14-07-2016
This was our last stop and return visit to Vienna for our flight home. Hands down, counting all our check ins world wide this was the rudest person we encountered by staff member Gergely Takacs. All other staff even the night shift at 3:30 am were friendly so not sure what his problem was. Anyway the room, was the bare minimum. No kettle or bedside tables, products etc. the furniture was all cheap and the shower head was in need of replacement. However the bed was firm and linens were nice. The ... Read more
from Limassol, Cyprus
Submitted on 16-07-2016
It's hard to change bad first impressions. Coming from a Mediterranean country, I felt very claustrophobic in the tiny little room facing a closed courtyard that looked more like a central prison courtyard. I immediately went back to the reception to change to a street facing room and was put down by the rude receptionist who gave me a bad look and reprimanded me for having used the toilet in the room before requesting the change. Eventually I managed to get a room facing a large parking lot t... Read more
from Belgrade, Serbia
Submitted on 18-07-2016
It is a lovely hotel at Westbahnhof, good location. The rooms are clean and spacious, the staff members are very friendly, it's a good location, and they serve a great breakfast! Would definitely stay here if ever visit Vienna again.
from Edinburgh, United Kingdom
Submitted on 20-07-2016
We stayed here for one night after our flights from Vienna were cancelled due to major storms and Austrian Airlines arranged for us to spend an extra night here. The hotel was well equipped to deal with the influx of extra guests at short notice and we didn't have to wait long to get to our room. It was small but spacious enough, with a clean and functional bathroom. Everything was spotlessly clean. We slept very well in the comfortable bed. The shower was brilliant as the water pressure wa... Read more
from Dubai, United Arab Emirates
Submitted on 24-07-2016
We love the stay at the motel one. We had little to no expectations however this hotel catered to our need. It's pretty straightforward but not a bad experience for us. Price is reasonable and service was great. We love the great service and it was very humane.
Submitted on 24-07-2016
I said here recently for 2 nights and I have to say I was plesantly surprised by the Hotel. I admit, I normally stay in 4/5* hotels, but this trip was needed to be done on a Budget so I booked the Motel One. The room was ok size, clean and nice bathroom. The location was right by Westbahnhof, with the Airport Bus stop right outside (45misn to airport for 8 euros). You also have trams and underground within 1 min walk, so exploring all Vienna has to offer is very easy. If you are looking for... Read more
from Athens, Greece
Submitted on 26-07-2016
The hotel has the best location, because the metro is really next to the Hotel and also the train, so you can go anyewhere you want! Next to the Hotel is a big mall and you can fing whatever you want. The room was very tidy and the bed was also fine. The breakfast was also tasty ( 9.50 Euro)! The staff were very polite! I will definetely go again!
from Rimini, Italy
Submitted on 27-07-2016
the best choice for my family vacation. clean, spacious, bright, quiet, centrally located and friendly helpful staff. it's close to pretty much everything you need that is car park, atm, U-bahn, trains, buses, supermarkets and rent-a-bike.
Submitted on 30-07-2016
Simple but well kept. Small rooms with basic furnishing but nice design. Located on the train station, and next to Ubahn and citybike station, so very convenient for all sorts of transportation. Since it's near a central train station, you can find outside also some baggers and drunks. They didn't bother us nor effected our stay.
Submitted on 31-07-2016
Smart and chic establishment, rooms are great, clean and modern with a large double bed with still a decent amount of living space. The amusement park is literally across the street (noticed no noise pollution) with access to the metro line only 3-4 minutes away on the same road. Very well run with staff being extremely helpful and professional. Great room to come back too after a day of seeing the sites.
Submitted on 31-07-2016
Whether you'll like Motel One Hotels or not, will really depend on what you look for in an accommodation. The rooms are clean, modern and, to my mind, suffocatingly interchangeable and faceless. If you like that sort of thing, you will love Motel One. It's great if you're just looking for affordable rooms in a city, but spending more time than is necessary in these rooms, would drive me up the walls. That said, the location of this particular hotel is excellent, IF you arrive at Vienna's Westba... Read more
from Sausalito, California, United States
Submitted on 08-08-2016
Very fancy, grand lobby, a huge hotel with hundreds of small rooms and NO SERVICES AT ALL. The air conditioner didn't work the first night and I had to go to the lobby in my pj's in the middle of the night as there was NO PHONE IN THE ROOM. I don't mind simplicity but it is dangerous not to be able to call the front desk - I would even think it would be illegal but apparently not. Strange that the hotel would include a TV that turned on every time we entered the room (is TV a necessity?), but... Read more
from Linz, Austria
Submitted on 15-08-2016
it still is a great homebase for city trips to vienna - for shopping, sight seeing, partying etc. Last time we brought our baby, worked just as fine. there is a car park very close where the hotel offers a discounted rate. still highly recommended.
from Houston, Texas
Submitted on 22-08-2016
This hotel is right across the street from the beautiful train station. It is fairly new and was clean and inviting. It is a non-smoking building so many people will right outside the building smoking. The breakfast was excellent. This is not close to the heart of Vienna, but with the train station just a 5 min. walk you can easily hop on a train and get to where you need to go. With that said we still enjoyed the local restaurants by the hotel and felt like we were living with the locals as... Read more
from london
Submitted on 28-08-2016
Great hotel modern very clean light and airy next to Westbahnhof station with rail and metro connections to everywhere I needed. Comfortable beds and super efficient shower and good size bath. Great value breakfast and very helpful staff, what else could a business traveller need.
Submitted on 29-08-2016
The hotel is new and clean - which is where the goodness ends. The rooms are tiny with NO amenities - NO phone - No fridge - NO Safe - NO Water Boiler. Literally nothing. And the staff do not care to assist in any matter. When we told them we wanted to leave after our first night, they just gave us an invoice without even asking why we were dissatisfied. The location is only good if you want to be near a train station but there are hotels at the same price MUCH closer to main tourist destination... Read more
from Canton of Aargau, Switzerland
Submitted on 01-09-2016
Very nice little hotel, right next to the train station. We arrived very early in the morning but the front desk let us checked in without additional charge which was very nice. Room itself was a bit small but with the price we paid it was just right. Breakfast was fantastic, and the price was included in the total hotel charge so a very nice bonus. Bed was comfy too.
from Budapest, Hungary
Submitted on 05-09-2016
Nice, clean and comfortable hotel with kind stuff. The interior is modern and functional. The breakfast is not included in the price but it worth. The best choice for a short stay with excellent location.
from Aarschot, Belgium
Submitted on 12-09-2016
This is the third time staying at a Motel One and again the hotel did not disappoint at all. First of all remember this is a budget hotel! So with this in mind it is hard to be disappointed by what you get. When entering the hotel it has a very modern an nice look to it. This hotel is pretty recent so does not have a lot of signs of wear yet. The check-in went without any problem and checking in early was no problem at all. The room was very spacious with a nice comfortable bed. It was pretty ho... Read more
Submitted on 13-09-2016
This is a small motel near center of Wien. I liked it because near there is a subway. Food was OK, but I only have breakfast and if I understand right there is no other service. Well take a choice and feel free to sleep in this facility so you can enjoy beautiful Wien. Best regards
Submitted on 18-09-2016
The hotel is very close to Maria Hilfe if you fancy some shopping you will get there fast, by foot in 10 minutes you are at the museum quartier and you can visit all the museums, the lobby is great, the room is nice and clean, the only thing that I didn't like it is the wi-fi connection...wich is a bit poor from time to time.
Submitted on 19-09-2016
First trip to Vienna, Austria, this hotel met all expectations. The staff was friendly, professional and ready to assist. We checked in early morning and needed some rest because we were travelling the whole night in train. Perfect location just a five minutes walk in distance from train station. It was really a peace of mind for us. The room was clean and bed was very comfortable. a true sample of excellent hospitality. We will recommend this hotel. I will give four stars to this hotel.
from Budapest, Hungary
Submitted on 21-09-2016
excellent hotel and one of the best I stayed in. Location is superb, downtown is a short trip by metro or a 20 minute walk along the shopping street. interiors are beautifully and uniquely designed, and so are the rooms which are practical and comfortable as well. sleep quality is excellent, the rooms are silent and the bed is one of the most comfortable I've ever slept in. Staff is also great, warm and friendly, and also very efficient.
from Lausanne, Switzerland
Submitted on 25-09-2016
21-23 Sep : Overall: new, design building, its fixtures, furnishings, fittings, and interior décor maintained in a superior condition; unfortunately not clean enough in the exterior lounging area. Housekeeping: good standards, bathrooms clean and fresh smelling, particular attention paid to WCs, plugholes, mirrors. Room: sufficient space to allow guests freedom of movement around all furniture and fittings; single rooms may sometimes be smaller but careful planning ensures best use of space. U... Read more
Submitted on 28-09-2016
Great location, very good breakfast. A little bit pricey for a motel but actually it should be called a hotel. On Mariahilfer Strasse (shopping area), above a train station. Sound isolation amazing. Hallways are like a maze so it's easy to get lost.
Submitted on 28-09-2016
This place is quite convenient from the airport(direct bus) and jst outside the westbahnof station. The ambience of the hotel is quite. The lobby looks quite modern. The hotel is very basic suitable for short travel. The rooms do not have intercom, coffee maker or any thing like that. The best thing is that it has a good wifi facility. The bed of the hotel is quite comfortable. The hotel had breakfast facility and 24hr lounge. I have taken breakfast here and its quite good. The only suggestion... Read more
from Charlotte, North Carolina
Submitted on 02-10-2016
I stayed here with a large group of university students in May of 2016. The location is great, as it is right across from the metro station and next to the train station. It is also adjacent to a small strip mall, which has shopping, small grocery store, bank, and ATM. The hotel itself is nice, with a modern feel to it. The rooms, although small, were nice and up to date with clean bathrooms, flat-screen TV, and a decent view of the street. The breakfast was great. Although there is not too much... Read more
from Taipei, Taiwan
Submitted on 08-10-2016
We stayed here one night for its convenience of location as we were catching the train to Hallstatt the next morning. The hotel is right next to the train station, Wien Westbahnhof (Vienna West station), so it‚??s much easier for us to drag our suitcases. Another big plus is that the train station complex has supermarkets, bakeries, eateries and many other shops, from which we can easily get food and other supplies. The room is basic, simple and clean, not big, but meets the standards in its own... Read more
from Hong Kong, China
Submitted on 16-10-2016
This hotel is located right next to Vienna Weatbahnhof station which is a main hub of public transport. You can reach it wherever you come from by plane or train. The room is stylishly designed but beds are relatively small. The bathroom is decent. Staff is very helpful. Breakfast is OK but it is always very crowded and window seats are recommended if a quiet morning is deemed essential. Overall, it is a satisfactory hotel with regard to the price.
from Shkoder, Albania
Submitted on 17-10-2016
located near westbanhof station the hotel is in a very good position you can walk on mariahilfe strasse to center or you can take the underground the price is very attractive and the quality is good the staff is well organized
from Hartlepool, England
Submitted on 21-10-2016
Motel One is a very modern hotel immediately opposite the main railway station. Check-in was immediate and our room on the 11th floor was perfect for our city stay. We booked two days on the Vienna Sightseeing hop-on hop-off bus from the stand opposite the hotel and were delighted with the service and convenience. Altogether thoroughly satisfied with our three nights stay.
Submitted on 21-10-2016
Tiny rooms, no space to put bags or store clothes. Very uncomfortable mattress, springs dig in. Duvet doesn't cover bed. Very little healthy breakfast option and crowded tables or low tables and chairs, think infant school.
from New Delhi, India
Submitted on 23-10-2016
The biggest pro: Location. It lies right next to Westbahnof complex, where you can pick up a metro, bus, airportbus or train and visit what is essentially a mall. The great location meant that I could come to my hotel for short 1-hour rests if I got tired walking around the city. Also, price is very reasonable (Vienna is an expensive city). Reception staff was helpful. WiFi was fast and available throughout. Noticed quite a few cons once I actually stayed here. For one, the room amenities are v... Read more
from Moscow, Russia
Submitted on 24-10-2016
I really liked the hotel, it is absolutely worth staying. First let me bring up the only (small) downside that I stumbled upon. I had a standard room with a twin bed facing the wall of the Westbahnhof station. The view out the window didn't bother me, but if you are going to open the window during the night, your sleep might be disturbed by the sound of the passing cars and ambulances. Otherwise it is an absolutely great hotel. Here are the things I liked: - Friendly staff (extremely friendly... Read more
from London, Canada
Submitted on 25-10-2016
Great design features, very convenient location, reasonably good ("continental") breakfast, and properly functioning internet. What else does one need? Oh yeah - a decent bed (check), and a clean well-working shower (check). By the way, the new organic soaps and shampoos are a nice little touch.
Submitted on 26-10-2016
We stayed for one night and it was beatiful. Really liked the design of the hotel. Really liked the hearth shaped candies that remind me this hotel. Breakfast was quiet good, but really crowded. Anyways i really recommend this hotel, really liked the visit.
from Vienna, Austria
Submitted on 03-11-2016
Well I went in this hotel many times. And still have the same opinion: good price for the room you get BUT -the terrace closes at 11 PM (no posibility to stay more for a drink or smoke) -the personal as a general is rude, especialy the waiters -you must pay for everything exactly after you order and bring you the drink. Imagine someone adressing to his/her emails ordering couple of drinks, that must pay for every coffee, or whatever, or going in the room to pick up money in a upper floor -the do... Read more
Submitted on 04-11-2016
I was there for a business trip. The personell of the hotel and the position are the only pluses of the hotel. Rooms are very small, the price for room does not includes the breakfast, the fact that is very close to the trainstation makes you unconfortable when you are close to the hotel because of the dubious people which are in that area. The parking is hard to reach if you don't know the way.... I recommend only if you need to stay for a very short period.
Submitted on 14-11-2016
We chose Motel One after seeing Rick Stein stay in one of their hotels whilst on a trip to Vienna. What we didn't realise until afterwards was that this isn't the one he stayed in !! There is another one closer to the Museum Quarter but we were prepared for plenty of walking so it didn't matter too much ! Really easy to get to and from the airport by bus and handy location for walking and exploring the central areas of Vienna. Its a motel and operates along similar lines to Premier Inn in the ... Read more
from Oslo
Submitted on 17-11-2016
Excellent efficient hotel by Westbahnhof. Nice, no frills, new and modern hotel with best location for transport around Vinna. Easy access from the airport by train or Bus. Stops at your doorstep. Shopping in and around Westbahnhof and the famous Mariahilferstrasse across the street, which leads down to Hofburg and Stephans dom, right in the heart of old Vienna. Nice lobbybar and breakfast room. Roomy seating aerea outside and inside. Unbeatable price for this standard and location. Very i press... Read more
Submitted on 30-11-2016
a comfortable hotel with a small and cozy room, friendly staff, very clean and quite, having all the commodities. there is a train, metro, tram and bus station at 20m and a small shopping center at 50m where you can find McDonald, subway, burger king, Starbucks, donuts, a mini-market. I would come back