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Mercure Hotel Raphael Wien (Opening June 2016)

Wien (Vienna), Austria (VIE)

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Based on 9 reviews
Room & Rates

Comfort Double or Twin Room, 1 Double Bed

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Comfort Double or Twin Room, 3 Single Beds (Family)

3 single beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room

Standard Room

1 double bed
226 sq feet (21 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Single Room

1 single bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, Terrace

Studio Suite, Terrace

1 double bed
Features a private balcony/patio

Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Classic Triple Room

3 beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Comfort Room

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Comfort Triple Room

3 beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Triple Room

3 beds
226 sq feet (21 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Double Room

Standard Double Room

1 double bed
226 sq feet (21 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Twin Room

Standard Twin Room

2 twin beds
226 sq feet (21 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Double Room

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

1 double bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

2 single beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Mercure Hotel Raphael Wien (Opening June 2016)
Wallgasse 23, Vienna, Austria 1060

Rooms
Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Mercure Hotel Raphael Wien (Opening June 2016). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Self parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Elevator / Lift
  • Lounge/Bar
  • Multilingual Staff
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 9 reviews
from Tirana, Albania
Submitted on 05-01-2016
Loved it. We stayed during the Christmas 2015 week. The room was clean, the staff was polite and it was a great value for the money. The tram is very near and you're also very close to the Mariahilfer street.
from Northumberland, England, United Kingdom
Submitted on 08-02-2016
To sum it up you get what you pay for. The decor is very dated (orange 1970s type chairs in the bedrooms) but mattresses seem new and very comfy, bedding is white cotton and spotless as are bath towels. Bathroom was also a very clean although taps a little tarnished etc but I've paid more and seen far worse. We were in room 106 on first floor at the front. The road noise wasn't bad as its not a main road but still well used and at night the cars have the road to themselves so tend to zoom down.... Read more
from
Submitted on 11-02-2016
We received at the hotel for a 3 night stay. At the reception I was gladdly impressed that the guy new our language (romanian). The hotel has a private parking place for 15â?¬/night and a very slim road down to the parking place underneath the hotel. Be carreful as my 2015 new passat fitted by a few inches. We discovered that during the night the heating is not working, AC did not provide any heating also, and in the last night we had also a E7 error on the command display. Even tho it was febru... Read more
from Tehran, Iran
Submitted on 08-03-2016
We stayed here for 5 nights in two different rooms. The first room was clean, well-equipped, airconditioned and acceptable. But the other room was horrible! According to the location of this hotel and easy access to public transportation the prices were fair.
from Bucharest, Romania
Submitted on 28-03-2016
The location is very good, the personnel is very kind. We had a very nice room. A little bit cold, though, but we asked for the technical team to raise the temperature in our room and it was solved quickly.
from
Submitted on 14-06-2016
This hotel has just been refurbished but there are still work men drilling and banging in the day time. There was no wifi and no English television, only Austrian channels. Good location, close to subway station and shops. Bedrooms were very nice.
from Kempten
Submitted on 19-06-2016
schönes, modernes und sauberes Zimmer! Klein aber ok. Minibar war "noch" keine in meinem Zimmer. Rezeptionsmitarbeiter sind sehr freundlich und bemüht. Betten waren superbequem nur leider zwei Einzelbetten als Doppelbett zusammengeschoben. Ich hatte ein Zimmer mit Kingsize Bett reserviert. Deshalb auch nur 4 statt 5 Punkte. Ansonsten top.
from
Submitted on 26-06-2016
Hotel is under refurbishment. The lobby was getting work while we were there, as were some of the floors. You can hear the construction noise starting about 8am. This is as of June 25, 2016. The good stuff...The rooms that are renovated are really nice. Very modern, very well designed, with air conditioning that actually works very nicely on 95 degree days. Location is good. Not in the Old City, but only about 100 yds from Gumpendorfer station, so you're a quick subway ride to Stephensplatz... Read more
from
Submitted on 05-07-2016
I was there for a few days as a Le Club Accor Platinum member and was planning to pay with points. The reception personnel did not want to accept this type of payment as was planning to charge me 320 euros, even though i had been staying in hotels part of this chain for years and had more than enough points. In the end i had to solve the problem on the phone (the call centre employees were very helpful and efficient). Room: the bathroom had no ventilation!!!! Breakfast: since the hotel was sti... Read more
from Marbella, Spain
Submitted on 07-07-2016
PEOPLE AT THE RECEPTION WERE NOT HELPFUL.... THERE WAS NO WATER IN THE ROOM OR AT THE RECEPTION. They told us to drink the tap water..... ....The room was dirty, especially the floor and under the bed. Very dusty.I will never stay there again.....
from Homburg
Submitted on 10-07-2016
Das Hotel wird noch renoviert, die Rezeption sah nicht einladend aus aber Personal total nett und hilfsbereit, was wichtiger ist als eine unschöne Rezeption. Es liegt sehr zentral in der Nähe vom Westbahnhof und der Mariahilfstr. Frühstück war nicht 4 Sterne, da Frühstücksraum eigtl weder fertig ist, noch ausreichend Platz hat für alle Gäste und sehr wenig Auswahl hat ( nur das nötigste, deshalb Punktabzug). Nun zu den Zimmern : Sehr sauber, gemütliches Bett, modernes Design und hat ge... Read more
from
Submitted on 20-07-2016
I won t say this hotel is bad, i will just state the facts. So the positive things about this hotel are: - it s located in a nice area, -the rooms look good, -the bad is really comfortable - it 's pretty clean. And now the bad things: -it says that they have a praking space, it s actually the ibis parking space, paying 15 euro per day and if you have a big car you will end up parking at apollo garage which is at 700 m -they have a little space with few tables for breakfast, we have the bad luc... Read more
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