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Best Western Premier Kaiserhof Wien

Wien (Vienna), Austria (VIE)

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Based on 1380 reviews
Room & Rates

Junior Suite

1 king bed or 1 sofa bed
398-sq-foot (37-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite

1 king bed or 1 sofa bed
484-sq-foot (45-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Single Beds, Allergy Friendly

Standard Room, 2 Single Beds, Allergy Friendly

2 twin beds
248-sq-foot (23-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Single Room (Kaiserhof)

Single Room (Kaiserhof)

1 single bed
151-sq-foot (14-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite (Admiral)

Suite (Admiral)

1 double bed
667-sq-foot (62-sq-meter) room with city views

Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite (Kaiserhof)

1 king bed
646-sq-foot (60-sq-meter) room with city views

Layout - Bedroom and living room
Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Luxury Room (Kaiserhof Madame)

Luxury Room (Kaiserhof Madame)

1 double bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Romantic Room

Romantic Room

1 king bed
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Kaiserhof Petit

Kaiserhof Petit

1 king bed or 2 twin beds
205-sq-foot (19-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Romantic Room, 1 King Bed

Romantic Room, 1 King Bed

1 king bed
269-sq-foot (25-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

1 king bed
646-sq-foot (60-sq-meter) room with courtyard views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

1 king bed
484-sq-foot (45-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Double Bed

Suite, 1 Double Bed

1 double bed
667-sq-foot (62-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

1 king bed
398-sq-foot (37-sq-meter) soundproofed room with city and courtyard views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

1 single bed
161-sq-foot (15-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

1 double bed
205-sq-foot (19-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Room, 1 Double Bed, Bathtub

Classic Room, 1 Double Bed, Bathtub

1 double bed
237-sq-foot (22-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Double Bed, Allergy Friendly

Standard Room, 1 Double Bed, Allergy Friendly

1 double bed
248-sq-foot (23-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

1 double bed
269-sq-foot (25-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Business Room, 1 Double Bed

Business Room, 1 Double Bed

1 double bed
301-sq-foot (28-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Single Bed, Allergy Friendly

Standard Room, 1 Single Bed, Allergy Friendly

1 single bed
151-sq-foot (14-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Room, 1 Double Bed, Bathtub

Classic Room, 1 Double Bed, Bathtub

1 double bed
226-sq-foot (21-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Kaiserhof Classic

2 twin beds
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Kaiserhof Classic with extra bed

Kaiserhof Classic with extra bed

2 twin beds
258-sq-foot (24-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Kaiserhof Business

Kaiserhof Business

2 twin beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 37-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Premier Kaiserhof Wien
Frankenberggasse 10, Vienna, Austria 1040

Rooms
Make yourself at home in one of the 74 air-conditioned rooms featuring iPod docking stations and minibars. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 37-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

Dining
Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. This hotel has 4 meeting rooms available for events.

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National Rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Know Before You Go

  • A resort fee is included in the total price displayed.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 20.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1380 reviews
from Springfield, Tennessee
Submitted on 18-05-2016
My last trip to Europe over 8 years ago was to Paris. I stayed in a BW then and decided to try the brand again for my trip to Austria. BW is two for two in my book. This BW is located on a quiet street a few blocks away from the Vienna U-Bahn Karlsplatz station. My room was beautiful and the hotel was VERY quiet ( I almost thought I was the only one on my floor) The hotel employees were extremely friendly and helpful. Always acknowledged me when I walked in the front door regardless if they were... Read more
from Edinburgh
Submitted on 19-05-2016
Having stayed at The Kaiserhof in Kitzbuhel on several occasions, we had no hesitation in booking a week at the sister hotel in Vienna. It is perfectly situated in a quiet street only a short walk to the city centre. There was a warm welcome on arrival and we had upgraded to The Kaiserhof suite on the sixth floor, which was absolutely fantastic! Breakfast was first class, plenty of choice for all tastes and staff were so polite and helpful. This hotel which has such a relaxing atmosphere, is a... Read more
from Stockton-on-Tees, United Kingdom
Submitted on 21-05-2016
The room was very comfortable the bed especially so. Small hotel, beautifully maintained, friendly, helpful, great breakfast. Its in a great location just off Karlsplatz which is just outside the city centre. The ONLY drawback is no facility for dinner however eating out is no problem. The restaurant a few doors down LINEA is fantastic.
from Franklin, Tennessee
Submitted on 22-05-2016
If you are from the States and "Best Western" is making this a tough choice, reserve a room and be pleasantly surprised. From the moment we walked into this property everything exceeded our expectations. Very spacious rooms with many extra amenities like you used to get. Bath salts, personal hygiene items, shoe shine mitt, umbrellas- it is all there. Very well decorated rooms, hallways, lounge areas. Imagine walking into the lounge that feels like a library and being surrounded by paintings... Read more
from Westhill, United Kingdom
Submitted on 22-05-2016
Spent four days in Vienna recently and stayed at The Best Western Premier Kaiserhof. We found everything at the hotel excellent and all staff were extremely helpful. We contacted the hotel prior to our arrival asking for advice about music concerts and Krista responded with the information. She made a booking at the Musikverien for us to attend the Mozart Orchestra one evening in the Golden Hall. Breakfast had a selection great enough to satisfy most tastes and was replenished regularly during... Read more
from Rio de Janeiro, RJ
Submitted on 01-06-2016
The room i stayed has a very good size, wifi, and two bathrooms. The location is very good, near tram and subway. It has supermarket and restaurant near hotel.The breakfast was delicious and a large variety. The staff was very pacient and friendly. They gave good tips about the city. I really recommend the hotel!
from
Submitted on 04-06-2016
Huge fan of this hotel! It was conveniently located to the city center and the outdoor food market (which I highly recommend). The hotel staff was incredibly gracious and very helpful. The room was a perfect size for two people, the bathroom was a good size with a very nice bathtub, perfect for relaxing after a long day of walking around Vienna. I absolutely cannot say enough good things about the breakfast. I only wish I had an hour to have enjoyed it. They really out did themselves with the de... Read more
from MELBOURNE VIC
Submitted on 06-06-2016
very warm and friendly welcome as soon as I stepped into the main foyer and it continued for the rest of my stay, staff were all very helpful and service wonderful room was large and very comfortable staff member explained all the amities in the room what time breakfast was most helpful, breakfast was very good fresh coffee great selection and choice, very close to the main city centre just a short walk.
from
Submitted on 08-06-2016
This hotel was honestly one of the nicest ones I have stayed - from the moment you walked into the foyer it felt like a 5 star hotel. After a long drive from Cesky Krumlov, the fruit infused water by the front desk went down a treat! The location was great - only about ten minutes walk into the main part of the city - but not too busy. Very easy to walk around! The bedrooms were a great size and the beds were really comfortable. The breakfast was definitely one of the best hotel breakfasts I ... Read more
from Prague, Czech Republic
Submitted on 08-06-2016
Very clean and comfortable room, 2 bathrooms. We had delicious breakfast, you could even try glass of wine as Sisi used to do. Nice staff at the reception. Perfect location for all sights, close to subway lines, tram Karlsplatz, walk distance to the centre - centre.
from Jacksonville, Florida
Submitted on 12-06-2016
The room was very clean and the hotel in a convenient location to the center of Old Town and the subway station. Be careful when booking a night concert through the reception area. They suggested a Mozart program for an evening. We were told the higher priced tickets would be better for viewing. Once we arrived at the venue, we were halfway back in the hall. This was a first come first serve basis. Also, the hotel charged a 25% fee on top of the ticket price. This was deceptive.
from Windermere, United Kingdom
Submitted on 13-06-2016
A central hotel with in easy walking distance to the opera house and Beldevere park , hotel is in a quiet street with a restaurant on the corner if you need it . Very confortable sleep and great breakfast .
from Saint Louis, Missouri
Submitted on 13-06-2016
I would stay here for the breakfast experience alone. We are seasoned travelers have never seen a breakfast like it. The hotel has wonderful old world charm and is very well appointed. Book this one and you will not be disappointed. Cozy and quaint. Great help at the front desk as well.
from Wetteren
Submitted on 17-06-2016
We booked a deluxe suite, as we do not travel often and when we do, it is nice to pamper ourselves. The room was more than we could have hoped for. On arrival, we were greeted very friendly and the staff was exceedingly helpful. We were given the Admiral Suite on the ground floor and were treated with a little cake as a welcome. We did not have any trouble with traffic noise as the hotel is situated in a quiet road, just off the main road. The bedroom had an extra wide bed, with very comfy matt... Read more
from Brisbane, Australia
Submitted on 21-06-2016
Location: less than 10 minutes walk to down town and Schonbrunn Palace. Other metro line to Vienna Boy's choir are easily located. Breakfast: the best among all my other hotels in Austria tour. The sumptuous breakfast gives you a good start of a day to touring around. Staff: Friendly and helpful. They all speak English!
from JMFPEDS
Submitted on 26-06-2016
This was a fine hotel, not luxury, but clean, with very comfortable bedding, quiet rooms, a well done breakfast buffet, and an easy walk to the opera, main museums, underground, etc. The location was first-rate for our needs, and the price, for such a central location in Vienna, excellent
from Peoria, Illinois
Submitted on 28-06-2016
The Best Western Kaiserhoff is a wonderful place to stay. It's located on a quiet side street 10 minutes from the city center. The staff was very accomodating and helpful. And the buffet breakfast was outstanding! Fried, scrambled and boiled eggs, many different meats and cheeses, fruits and pastries were provided daily. They even had fresh Belgian waffles one morning. Our room was a Junior suite which had a king bed, sofa and chairs. Large by European standards. You'll love this place!
from Columbus, Ohio
Submitted on 28-06-2016
Our favorite hotel in a three city stay in Europe! The hotel and staff are simply excellent in all respects! Super breakfast. Located in a great neighborhood next to transportation, sights (many within walking distance), and restaurants. Would definitely stay here again if visiting Vienna!
from Vienna, Austria
Submitted on 30-06-2016
This is the nicest Best Westenr I've ever seen. Like others who have reviewed this property, I'd recommend a suite on an upper floor. The breakfast is sumptuous. The location is excellent, within easy walking distance to Kaertner Strasse and the Metro which is safe and easy to use.
from
Submitted on 04-07-2016
Good: wonderful service staff, all very courteous and friendly. The location is perfect, just outside the noisy area but in the center. The suite was clean and spacious; and our baby had plenty of space to move. There is a supermarket right next door. Needs improvement: the air conditioning cannot cope during the summer and it is a bit to warm in the room.
from Burlington, Canada
Submitted on 04-07-2016
Stayed here for five nights in June/July. Very pleased in all respects. It's a great location for central Vienna - a short walk to Karlsplatz yet the street is quiet at night. Staff were extremely helpful and friendly. Great value.
from Auckland, New Zealand
Submitted on 04-07-2016
From the moment we checked into this hotel the staff were fantastic. We were lucky enough to get an upgrade and the room and facilities were excellent in an oldie worldy way. Hi ceilings, large windows with flower boxes outside and a canopied bed - lovely. The breakfast had most things that one could want and the staff again were excellent. We really enjoyed our three night stay.
from Charlotte, North Carolina
Submitted on 06-07-2016
What a great little hotel. I give this five stars because it is not only a great value but also offers an excellent location with elegance and sophistication! Only an eight minute walk to the city center. I highly suggest that you consider this hotel for your trip to Vienna, Austria!
from Helsinki, Finland
Submitted on 08-07-2016
The hotel absolutely met all our expectations. The room was nice, bed very comfortable, staff very polite and friendly. The breakfast was a joy, you could choose from different kinds of coffees served by a stylish way. Eggs either sunny side up or over easy, fresh fruit and vegetables, croissants, fresh youghurt. Had good restaurant recommendations by the staff, but explored the well-known cafés like Central, Landtmann by ourselves as well. There are tram stops near the hotel but the main ha... Read more
from yorkshire
Submitted on 10-07-2016
This hotel was booked for 4 days following on from a week in pertisau. As city centre hotels go this one exceeded my expectations, staff friendly and helpful and quickly seemed to remember all their guests. Room a pleasant size, excellent bathroom. Breakfast way surpassed anything you would find in a comparable British hotel with huge choice of fruit, meats, cheeses, conserves, croissants, cereals, fresh juice and even honey on the comb! Large dining room and comfortable bar, no formal evenin... Read more
from Zurich, Switzerland
Submitted on 12-07-2016
Bad: ... didn't really find something bad. Maybe a slightly long foot-walk to the underground. Good: Opera and museums in walking distance, also restaurants. Friendly and competent staff. Spotless clean rooms. Room was traditional-modern an spacious enough. Very good breakfast with excellent bread. Small but well-maintained and functional gym room. I'd definitely come again (and I don't say this often).
from Luxembourg
Submitted on 14-07-2016
We stayed in room 403 at Hotel Kaiserhof from Sunday 3rd July 2016 for 3 nights checking out on Wednesday 6th July to celebrate a very significant anniversary. We had a wonderful time and everything good said in other reviews we found the same. We have nothing to add to the high praise this Hotel and its staff have received. Some tips. Walking down from the fourth floor is an experience in its self as you can enjoy the wonderful staircase and engraved Windows. The UBahn station Karlsplatz is a s... Read more
from Taneyville, Missouri
Submitted on 14-07-2016
We stayed at the Kaiserhof in Vienna for 3 nights and like other reviews, I must admit it was excellent. Nice rooms, great service and awesome breakfast. What stood out is the friendly staff and service. It was so nice to have champagne waiting for us upon our arrival. Good location as well. Be sure to checkout the concerts offered at the St. Charles's Church (Karlskirche) within walking distance of hotel.
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