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Mercure Salzburg Central (Ex Kapuzinerberg)

Salzburg, Austria (SZG)

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Based on 368 reviews
Room & Rates
Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

2 Twin Beds
Entertainment - Free WiFi, 120-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Privilege, Double Room

1 Full Bed
Views of the mountains and garden

Entertainment - Free WiFi, 120-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room

Superior Double Room

1 Full Bed
Entertainment - Free WiFi, 120-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Mercure Salzburg Central (Ex Kapuzinerberg)
Sterneckstrasse 20, Salzburg, Austria 5020

Make yourself at home in one of the 139 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.


Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.50 for children (approximately)
  • Self parking fee: EUR 13.00 per night
  • Pet fee: EUR 10 per pet, per night
  • Early check-in fee: EUR 30,00
  • Late check-out fee: EUR 39
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 1.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 368 reviews
Submitted on 24-04-2016
Wonderful hotel with a great staff in a tremendous location. Really enjoyed our very short stay here, and will definitely stay here again in the future. Reasonable prices and excellent breakfast. Highly recommend.
from Stratford-upon-Avon, United Kingdom
Submitted on 25-04-2016
Booked a triple room for two adults and one child age 12. Lovely hotel, excellent location in Old Town - perfect location, less than a minute walk to the river. Best breakfast we had in Austria! Some lovely restaurants a couple of minutes walk away. Wouldn't hesitate in recommending this hotel.
from Denver, Colorado
Submitted on 27-04-2016
Location is excellent very close to everything we planned to do. Rooms are clean and beds are comfortable. Staff is friendly and accommodating. The breakfast is included in the price of the room and is a bit better than basic with cooked to order eggs and breakfast meats. Dinner was excellent with selections of beef from the families own herd.
from Dubai, United Arab Emirates
Submitted on 04-05-2016
Friendly and helpful staff, awesome food, especially the steak from their ranch... the best I have had!!! Breakfast was good and you get to order your choice of eggs along with bacon and sausages. Perfect location for tourists to get around. Lots of restaurants and coffee shops nearby.
from Houston, Texas
Submitted on 18-06-2016
I truly cannot rave enough about this hotel. The owners and the staff could not have been more friendly and helpful - from directing us to a fabulous nearby restaurant that was still open after arriving very late, to advising us as to what to do when it down poured rain all day, and directing us to some of their other favorite restaurants. In addition to the wonderful service, the hotel itself is located in a perfect location. It also has a lobby bar which is perfect for a night cap upon ret... Read more
from UK
Submitted on 20-06-2016
We stayed here for three nights as part of a Riviera tour. Our room (205) was small with a window high up in the wall, overlooking a nearby wall a few yards away. It was very hot, there was no a/c just a noisy fan to try to cool it. There was no drinks list in the bar, no bill was given to sign so it was pot luck what your final bill might be. For dinner we were offered two choices of main course and when we chose were told we had to sit in the same place on the next night whether we wanted to o... Read more
from Trieste, Italy
Submitted on 21-06-2016
This is an historic hotel in the very heart of Salzburg. Location is so convenient, you can reach all the city center. It's located in the pedestrian area so it's a little difficult to reach it by car but the hotel staff is very helpful so no problem at all. Room was old fashioned, small and not so beautiful but it's easy to understand given the historic profile of the hotel. However all you can need is available in the room. A couple of water bottles as welcoming gift and some amenities in the ... Read more
from Cardiff, Wales, United Kingdom
Submitted on 04-07-2016
This hotel is situated across the river from the old city of Salzburg in the pedestrian precinct. The location makes it ideal for sightseeing as everything is within walking distance. The hotel is also a listed building which maintains its old world charms but lacks modern facilities like air conditioning and spa facilities. The room are quite good but stuffy. The staff are excellent and very helpful which in part make up for the downside. This is a very noisy hotel with street noise going on un... Read more
from Melbourne, Australia
Submitted on 06-07-2016
The hotel is on the edge of the old town area and is well positioned. Very interesting old hotel with the building dating back to the 1350,s. Room was comfortable and large enough for sitting and luggage . The bathroom was fine although the shower a little small. There was no airconditioning but where our windows were placed we left them opened all night .The hotel restaurant came highly recommended unfortunately it was closed the 2 days we were there . Breakfast was fine, and the bar area fitte... Read more
from Beirut, Lebanon
Submitted on 06-07-2016
Location is right in the thick of things. Staff were friendly and pleasant. Helpful in arranging a cab. Breakfast is a winner with a nice buffet and eggs to order. Rooms were traditional, but clean and comfy. Highly recommend this spot for your time in Salzburg.
from USA
Submitted on 26-07-2016
The owner/manager was very accommodating and nice when we arrived early from the train and allowed us to check in to our room before official check in time. The room was quiet, clean, and had a lovely window we could open onto a small courtyard-ish area. The bathroom was clean and large, and overall the room was a good size. The staff were very helpful with showing us where to go and telling us about local attractions. The breakfast was very good, with many options. It did not have air condition... Read more
from Charlotte, North Carolina
Submitted on 31-07-2016
The hotel was clean and the staff very friendly. My wife had been sick prior to our arrival and we ultimately had to check-out of the hotel early. The staff was very flexible and professional. Overall a great experience.
from Midlothian, Virginia
Submitted on 04-08-2016
Staying at the Hotel Stadtkrug was a wonderful experience. This is a 700-year-old-plus former private home that has been lovingly restored to its original grandeur by the current owner. It was clean and quiet, and we were treated as one of the family. Whether it was tour tickets or a long afternoon in the lounge, the owner and his family were welcoming and accommodating. A family member is on the property at all times. We even decided to stay an extra night, which was not a problem. They e... Read more
from Stockholm, Sweden
Submitted on 15-08-2016
This is a hotel housed in an old building within the pedestrian area. As it is off-limits for traffic, it is difficult to get close to the hotel by car. At check-in, we were told that if we had called in advance they could have supplied a pin-code for the electronic barrier, but at that time we had already circled the area trying to get in and finally headed to a parking garage from which we had to carry our luggage (it was raining). The building is old and it smelled a little damp in the recept... Read more
from Cardiff, United Kingdom
Submitted on 16-08-2016
Recently we visited Salzburg and spent a few nights at the Hotel Stadtkrug. We found the service friendly and efficient, the rooms clean and comfortable. The breakfasts were excellent and served from seven until eleven catering for almost every start to the day. Overall we would have no hesitation in recommending it.It is well located for seeing the sights of Salzburg being very central and close to the river. The one negative was that the curtains were too light to keep out much of the light. ... Read more
from London, United Kingdom
Submitted on 17-08-2016
If you're driving here, as we were, it isn't the easiest hotel to find as it is on a pedestrianised street, but we had the wonderful Gunther on the end of the phone patiently directing us. To be fair, had we had time to read through the email we'd had when we booked, we wouldn't have had the problem! But the service continued to be impeccable throughout our stay, both at the reception, in the bar, in the dining room and at breakfast. We were only able to stay one night and, although we would ... Read more
from hong kong
Submitted on 17-08-2016
We stayed one night at this historic hotel. We found our room very clean and bedding comfortable. It was our first night in Europe and had a wonderful rest at the hotel. Had dinner at the restaurant which was most delicious and breakfast was great too. The location was excellent and we really love the charming neighbourhood - our young son befriended with the greengrocer cum chocolatier shop next door and the countless cafes suited me perfectly. There is a water jet in the side alley which prov... Read more
from London, United Kingdom
Submitted on 18-08-2016
The Stadtkrug feels as if it's been hewn from rock, as much of Salzburg has been, and although the style isn't Neolithic or troglodytic you can't help feeling it's a little outmoded stylistically and in terms of comfort and technology. Heavy carpets and dark brown furniture abound. My tiny single 'cupboard' room was claustrophobic and lacked air-conditioning. It was festival time so the price seemed high. Perhaps at other times of the year the price/value ratio is better. All this said, staff we... Read more
Submitted on 28-08-2016
A pleasant place, fine for the two nights we stayed in Salzburg. Our room on the 2nd floor and was cozy but with a good sized bathroom. Breakfast was nice. Perfect location to get everywhere by walking (easy walk across the water to the old town; we even walked up the hotel from the train station - 15/20 minutes or so but we took the bus back when leaving). They had a livecam of their livestock at the farm out of town on a screen in the entrance. Nice original touch! And the paintings on the e... Read more
from Copenhagen, Denmark
Submitted on 08-09-2016
Very good location close to the river in walking distance to all sights in Salzburg. Cosy atmosphere and very friendly and helpfull staff at reception. Very good breakfast, they make your eggs just the way you like it.
Submitted on 09-09-2016
This is a very characterful, traditional Austrian hotel in an excellent location. It is free of traffic noise, being on a pedestrianised street within walking distance of Salzburg's major attractions. Our room was a good size, with modern ensuite facilities, and everything was spotlessly clean. There are comfy seating areas on the landings, and a really lovely terrace bar at the top back of the building - so peaceful you would never know you were in the heart of a city. The food was very nicely ... Read more
from Melbourne, Australia
Submitted on 09-09-2016
Everything within walking distance, shops restaurants, attractions - we did do a walking tour with a guide. Rooms are older but clean. Staff friendly & helpful. Breakfast good & eggs, bacon etc cooked as ordered. We were on a tour group so price of room was included in tour . Would stay there again.
from Nuremberg, Germany
Submitted on 10-09-2016
This hotel is wonderful! We booked it on wotif and we weren't disappointed. Perfect location to everything in old town Salzburg. We had the small room, but it wasn't too small at all. Bed was comfy also and the breakfast was superb
from England, United Kingdom
Submitted on 16-09-2016
Very nice old , clean welcoming hotel. We met Hugo who is the owner, very nice man, nothing is too much to ask him. Hotel is very central, and rooms are large with lots of nice toiletries . Breakfast is great, nothing cooked but quality food, today for breakfast we had fresh fruit salad, smoked salmon, with fresh boiled eggs, lots of other fruits to peel, and various fresh breads, and lots more . All in all we are very satisfied with the choice Riviera Travel chose
from durham
Submitted on 23-09-2016
We stayed here for three nights as part of a Riviera holiday. The hotel is well located in the pedestrianised area across the river from the old town and is at least 150 yds from the nearest drop off point. It is an old, family run hotel with its own character and overall the stay was pleasant, Rooms are relatively compact with a small shower cubicle in the bathroom. Unfortunately, the hotel scores low because of the evening meal. Whilst breakfast was good with the usual continental spread of ... Read more
from Dayton, Ohio
Submitted on 23-09-2016
Great place, excellent staff, perfect location. When we found ourselves in a bind, they went above and beyond to resolve our problem in ways we never would have expected. The food was beyond expectation. The atmosphere was welcoming and inviting. The location is spectacular--walking distance to the castle, the bus/train station, Mozart, Mirabell, and St. Sebastain. Can be loud if your room is by the street, but easy to let go when you've had such exceptional service and access.
Submitted on 25-09-2016
Great location, big room, varied breakfast choices, but rooms are very warm in hot weather due to poor air circulation. I would stay here again just because of the location, but staff is not overly friendly either.
from Toronto, Canada
Submitted on 30-09-2016
My husband and I stayed here with our two girls (11 and 8). Lovely hotel in a pedestrian only street in old Salzburg - European charm doesn't get any better than this. Location was convenient for walking to major tourist spots. Room was nice though I wish there had been more lighting. Bathroom was basic and needed better ventilation. Staff was generally friendly especially the lady who served us during breakfast. Was always smiling and welcoming. Breakfast had a good selection with eggs made t... Read more
from Steamboat Springs, Colorado
Submitted on 04-10-2016
Great little hotel five minutes walk from the tourist crush of Old Town. Plenty of nearby restaurants, Spar grocery story across the street, Kapuzinberg access right behind hotel. Family run by friendly and helpful Hugo and son Dominic, who do a little bit of everything from front desk to waiting tables to recommending restaurants/tours. Stayed in Room 405 on top floor backside of hotel - small but quiet; next to small garden terrace, but restaurant closed Mon-Tues, so this worked perfect for us... Read more