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Holiday Inn Salzburg City

Salzburg, Austria (SZG)

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Based on 558 reviews
Located in central Salzburg, Holiday Inn Salzburg City is near the airport and close to Kapuzinerberg, Messezentrum Salzburg, and Mirabell Palace.
Room & Rates
Business Center

One King Bed Non-Smoking

  • One King Bed
This room overlooks the mountains or courtyard. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer and a makeup/shaving mirror. A safe, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Business Center

One King Bed Non-Smoking Accessible

  • One King Bed
This room overlooks the mountains or courtyard. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer and a makeup/shaving mirror. A safe, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Business Center

Two Twin Beds Non-Smoking

  • Two Twin Beds
This room overlooks the mountains or courtyard. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer and a makeup/shaving mirror. A safe, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Business Center


  • One Bed
  • Two Beds
This room overlooks the mountains or courtyard. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer and a makeup/shaving mirror. A safe, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Business Center

Family Room Non-Smoking

  • One King Bed
This room overlooks the mountains or courtyard. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer and a makeup/shaving mirror. A safe, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Holiday Inn Salzburg City
Sterneckstrasse 21, Salzburg, Austria 5020

Why Stay Here

  • Restaurant
  • Snack bar/deli
  • Bar/lounge 

Accommodation Details

100 air-conditioned guestrooms at Holiday Inn Salzburg City feature coffee/tea makers and safes. Accommodations offer mountain or courtyard views. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones with voice mail. Rooms also include windows that open, remote lighting/drapery/curtain control, and blackout drapes/curtains. Guests may request irons/ironing boards, hypo-allergenic bedding, and bathrobes. Housekeeping is available daily. Guestrooms are all non-smoking.


  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 11 per day
  • Pet fee: EUR 10 per pet, per day
  • Fee for wireless Internet in all public areas: EUR 1.50 (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 5.50 (for 24 hours, rates may vary)
  • Buffet breakfast fee: EUR 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 558 reviews
from Farnham, United Kingdom
Submitted on 21-05-2016
The staff in the hotel were outstanding the best I have had anywhere I have stayed. Hotel was clean and had all you need. Walk to old town 15-20 mins but ok. We had a top floor room which unfortunately was next to the lift which was noisy both with other guest and in operation. The room air on and blind were a bit temperament but worked.
from Sydney
Submitted on 22-05-2016
Basic rooms, bathroom is very decent and large. The air- conditioner is very loud and not very efficient. Opening door to a shared balcony. The breakfast buffet offers a very good selection. TIP - request a room at the back of the hotel as the front rooms face a noisy busy road.
from Lake Bluff, Illinois
Submitted on 23-05-2016
Nice place, clean, good service, good breakfast. 10 minute walk to the city center. The fortress was well worth the ride up the mountain as the views were magnificent. We stayed there for two nights and were not disappointed.
from Valletta, Malta
Submitted on 28-05-2016
We were quite comfortable in this hotel.The staff were very helpful and friendly and the receptionists helped by showing us the best options to get to our places of interest.Very clean,breakfast was reasonable and enough, but most of all the view from our room was a beautiful site of the mountain covered with trees.
from Kindsbach, Germany
Submitted on 29-05-2016
I agree with Christine H, the air conditioner was very in efficient. So much so we opened our windows while in the room. The breakfast, although pricey, was very good. We would stay here again. The walk to the historic downtown area is only 15 minutes.
from Southampton, United Kingdom
Submitted on 30-05-2016
Hotel was great the bar was still open after we arrived back from a show & made the effort to say goodby to clients before leaving for he evening the underground parking was a added bonus rooms overlooking side were quiet with a balcony breakfast was good a bit of a walk to attraction as weather was quite hot but make sure you go to top of fortress great view
from Dublin
Submitted on 03-06-2016
This hotel has great views all around. Very helpful staff. Within easy walking distance to most of Salzburg attractions. We had a room on the 6th floor with a lovely view. Room was very comfortable. Had a lovely 3 days here.
from Mumbai (Bombay), India
Submitted on 04-06-2016
good and clean hotel. good breakfast spread but food gets over fast. they serve champagne for breakfast. free wifi. informative and good staff. the rooms were of good size and they were dimly lit. the bathrooms had tub. overall a good experience. check in and check out was smooth. the car parking chargeable if parked in basement which is 13 euros and free if parked in front of the hotel. however the front is always full
Submitted on 15-06-2016
Thank you very much for your wonderful hospitality! A special thank you for saylo for the wonderful smile and being so kind and professional. our stay was wonderful, thanks to the staff who were very helpful with any request . we loved the beautiful room and the hotel location . thank you!!!!
Submitted on 23-06-2016
Reception staff were not very helpful to locate the sound of music tour bus operators for which we had previously purchased tickets Room was average size .Bathroom was modern.Restaurant was good for lunch and breakfast.
from Mumbai (Bombay), India
Submitted on 23-06-2016
The hotel is located about 20 minutes walking distance from the station and the bus stop. Restaurants are about 15 minutes away. The rooms are small but with the usual Holiday Inn amenities. The room has a safe box which I consider important during travel. The reception staff are very helpful and eager to assist with your questions on the location. Free wifi as I am a IHG member. The view from our room was good. The room faced the road. We stayed for one night as we were at the beginning of our ... Read more
from Little River P.o.
Submitted on 26-06-2016
Thank goodness we only had to stay here one night as this was our least favourite hotel of the trip. The mountain view room we had on the 6th floor was actually overlooking another hotel across the street. The room was very dirty, with hair on the towels and over the bed sheet. The air conditioning unit was so loud that it sounded like a jet taking off. It was impossible to sleep with it on so we had to turn it off and open the window. Another thing we did not like was that the double bed came... Read more
from Kettering, United Kingdom
Submitted on 27-06-2016
We know Salzburg well, but were just passing through. We paid extra for a room with a "mountain view" and were given a good, quiet room on the (top) sixth floor with the aforementioned "view", which is included in this review. The local mountain is called the Kapuzinerberg, the wooded area in the top-left of the picture. In the distance, you can see real mountains! However, the dominant "mountain view" from the room, as you can see for yourself, is the Mercure hotel opposite! There is very ... Read more
from Europe
Submitted on 01-07-2016
This is your average Holiday Inn hotel, just 1km from the train station, but as prices in Salzburg can be very high in the summer, it offers quite good value. Staff is nice, and there is parking in a garage below the hotel. Rooms are on the small side, but mostly clean. Bed quality could be better, though, as mattresses could be exchanged more often - mine was very old and tired.
from MO
Submitted on 03-07-2016
OK, we were on IHG points, so I can't complain about the price, that being said, this hotel was only average. It is a 15 minute walk to the old town, which was fine with us, we have no problem with walking. I knew that ahead of time, so no complaint there. The front desk was very pleasant and welcoming. The room was clean but small, while I find this more in Europe, I can't figure out why it was built this way when the hallway was extremely wide. Why not give some of that wasted space to th... Read more
from Phoenix, Arizona
Submitted on 05-07-2016
We stayed at this hotel for 2 nights. Nice large clean room so conveniently located. The HI is located in between 2 city bus stops, has a grocery store a half block away and a variety store 1 1/2 blocks away. (Purchased an electrical European adapter for only $3.99 eurors) there were several restaurants within walking distance. The front desk staff was super friendly and very helpful.
from Amersham, United Kingdom
Submitted on 12-07-2016
We had a fairly nice three night stay at this hotel, most of the staff were friendly and helpful, though one of the staff at breakfast always looked like she wished she wasn't there! The breakfast which was included in our booking was nice, the usual type of buffet fayre. The room we booked was larger than some, and had a double sized balcony on the side of the hotel, but we found the decor rather 80s needing an update, and the shape quite annoying. It was sort of L shaped, and the large TV wa... Read more
from Jakarta, Indonesia
Submitted on 13-07-2016
Positives first, the reception staff were totally lovely and helpful. They had a kettle in the room and the body cream was nice. That about it unfortunately, the bed and pillows were so uncomfortable. Air conditioning didn't work well, couldn't sleep from sweating all night. Location is a distance from all the sights but 10 minutes from train station and tour pick ups. Not value for money!
from Cairns, Australia
Submitted on 14-07-2016
Beautiful room excellent views within walking distance of the centre very nice restaurant and bar staff very helpful and friendly would definitely recommend this hotel .On a fairly quiet road we never heard any traffic noise will definitely use again
from Dublin, Ireland
Submitted on 22-07-2016
Had a lovely room on 6th floor with mountain view. Very comfortable room. Staff very friendly and obliging. A bit of a walk from the main attractions, but that was fine. Found breakfast a bit expensive as I didn't go for the breakfast included package, but mostly ate out. Free wifi was excellent, there is a paid wifi available for faster speeds.
from Dartford, United Kingdom
Submitted on 25-07-2016
Great staff. Reception staff very friendly and helpful. Bar staff delightful, restaurant staff very nice. You have great people working at your hotel. Really enjoyed the breakfasts, the 2 for 1 cocktails and the men enjoyed the Gusset beer. Rooms were good. Very clean. We had a " wonderful mountain view" which did have a view of distant mountains. All in all an excellent stay.
Submitted on 28-07-2016
A hotel just outside town but only 10min walk to get there. A good hotel with an amazing welcome. Jus arrived today but already impressed. We mentioned it was our wedding anniversary and no sooner had we got into our room with amazing views a fruit platter arrived with a lovely smile including watermelon shaped into hearts. What a stunning place. Picture from our room
from Saskatoon, Canada
Submitted on 03-08-2016
We recently stayed at this hotel at two separate points of our trip. The front desk staff was friendly and helpful, especially Renata. She gave us good restaurant recommendations and she went out of her way to print directions to Berchesgaden. Both rooms we had were very clean and comfortable. We liked the short walk to old Salzburg. We ate at Urban Kellar and S'Kloane Brauhaus - both were excellent. Highly recommend this hotel!
from Chicago, Illinois
Submitted on 12-08-2016
This hotel is lovely and has been completely redone. Everything feels clean and new. Very pretty and comfortable room with a nice view. Large modern bathroom and it has a somewhat clear sliding glass bathroom door. Staff in all areas here could be more helpful and friendly and less put out by gentle guest questions in such a nice hotel. Our internet connection was very weak, which was a problem during our whole stay. Hotel food is pricy, but tastes good. Restaurants, ice cream, and a grocery st... Read more
Submitted on 18-08-2016
Not the best location of Salzburg. However nice breakfast and nice staff. Not a lot of good restaurants nearby. The bathroom was dirty and there were mold in the walls. The bad was confortable and the towels were new.
from Mansfield, United Kingdom
Submitted on 21-08-2016
Mountain view King room. The location is ok but still it's a 15/20 mins walk to town and there isn't many restaurants nearby. The rooms are ok but quite small. The good thing is the staff were brilliant. Very helpful very friendly they all do a very good job! I think for the price is cheaper then the hotels in busier areas of town but there isnt a lot nearby. All in all it did the job we wanted but I personally wouldn't choose to return just purely on its location.
from Italy
Submitted on 29-08-2016
Upon arrival at your hotel we were greeted by two very pleasant front desk clerks. They informed us that since we were platinum members they were giving us a very nice room for our three night stay. This, however, was most definately not what we were given. The room (218) was extremely small, run down and worn out with dirty scuffed up walls, worn out and ripped carpeting, old and tired furniture. This was nowhere near what a room in a 4 star hotel should have looked like and we simply coul... Read more
from London, United Kingdom
Submitted on 30-08-2016
The hotel is situated 15 minutes walk to the Old Town in Salzburg. As you exit the hotel on the main road, turn left and walk 50 meters and there is a supermarket which is very handy for bottles of water, Mozart chocolates and anything else. Also 500 meters from the hotel on the left there are two more supermarkets - Denn and Spar. Perfect for shopping. The view from my room was the main road, Mercure Hotel opposite the road, and a small hill. My room was on the 4th floor facing the main road. ... Read more
from Berlin, Germany
Submitted on 03-09-2016
Being a touristy town, seems like they get s lot of packaged tourists and the service standards are lower. Staff do try to put a smiling face, but seem to be overwhelmed. Parking can run out very quick, hence watch put for it in busy period. Bed room was decent, internet worked, okay bathroom and furnishings. Many decent food options nearby though they close at 10 pm. Easy walk to downtown.
Submitted on 08-09-2016
If you are going to Salzburg to enjoy its beautiful old town, do NOT stay here. If you are gong to Salzburg to enjoy the view, do NOT stay here. If you want to be close to the train station, do NOT stay here. If you want to be close to old town, do NOT stay here. If you want a good bed, do NOT stay here. If you only want only one kind of liquid soap for shampoo, hand soap, and body wash, this is your hotel. If you want to literally feel the springs of your mattress in your side, this is your ho... Read more
Submitted on 14-09-2016
We stayed for three nights at this hotel. One time we were out from 10am - 2:30 pm. When we came back, we saw that the staff was still cleaning our floor but they hadn't gone to our room yet. We had to use the room for approximately 10 minutes (we have a five-year-old and a 15-month-old). We use the "No service" sign with a "please come later" underneath which I think to some people might mean, DO NOT DISTURB, EVER. When we were about to go out again, I noticed that the cleaners were gone and so... Read more
from Cardiff, United Kingdom
Submitted on 15-09-2016
We stayed here for 4 nights whilst the hotel wouldn't win any design awards it was fine. 20 mins walk to the town and 5 to a bus stop. Staff were helpful and polite, however room keeping left a lot to be desired.
from Melbourne, Australia
Submitted on 17-09-2016
Basic, friendly staff and not near the historic centre of town, but it does what it says - the rooms are well appointed and clean, the building is modern, and the location near the train station is a big drawcard.
from Chattanooga, Tennessee
Submitted on 17-09-2016
We stayed here 3 nights while on tour in Salzburg. The rooms are small but clean and comfortable. The front desk staff was always very friendly and helpful. Manager Phillip in particular was helpful to us. Breakfast was included and adequate. Of the 4 hotels we stayed in on our trip this one was very pleasant.
from Hong Kong, China
Submitted on 27-09-2016
clean room, good amenities, reasonable location with a bus ride away from the old town. staffs were helpful, reasonable rate but the car park space was scarce and underground garage costs 14 euros . a definite drawback!
Submitted on 28-09-2016
We stayed here 3 nights. The rooms felt smaller than other Holiday Inns but clean, comfortable and cozy. The bathrooms were a good size with a nice clean tub. The people at the reception were very friendly and helpful. It's a about a 20min walk from the city centre(feels a bit much after a full day of being touristy) so I'd suggest getting the 24/48 hour pass(you can get it at the desk). It covers many of the tourist attractions and transport to get to them and back.
from Newcastle, Australia
Submitted on 01-10-2016
The only reason for my bad rating is that the air conditioning was not working and no one seemed to do anything about it. I would not recommend staying here until this issue is fixed. I had read a previous post about air con not working but they responded that they had their technician fixing it and given there were no others we thought it may have been ok. It wasn't. I will pretext my comments with we are Australian so can handle hot weather. On arrival the room was very hot, the weather has ... Read more
Submitted on 02-10-2016
NO free Parking, No service, Compact rooms, Only 1 staff available for Service, housekeeping, receptionist attendee. Hotel is 15 mins walk to Mirabel Palace. High Parking charges in case you plan to take your own Vehicle. Local taxes extra..
from Brussels, Belgium
Submitted on 03-10-2016
If you do not mind an easy 7-10 minute walk into the old city, this is an excellent choice in the 'modern' city, away from the hoards of tourists. The hotel is fairly new, modern, well-maintained and clean. We visited during a heatwave and appreciated our airconditioned room! We found the staff to be friendly and we enjoyed the buffet breakfast. A highly welcome surprise is free outdoor parking in front of the hotel entrance. Most tourists try to stay in the old city, we were late booking and... Read more
Submitted on 05-10-2016
Lovely modern hotel. Nice staff. There is a direct bus from station to hotel. Check once with hotel for bus number. If you do not have luggage you can walk for 2 kms from station. Bed is nice and comfortable
from Auckland, New Zealand
Submitted on 08-10-2016
My husband and I stayed here for 4 nights. It was a nice hotel. We had a room on the 6th floor with a mountain view which was lovely. On our booking it said kind bed but the bed was a queen however this wasn't really an issue. The room was large and clean. Bed was comfy and i lived havjng a bath. It's a short walk into the city centre with grocery stores and restaurants close by. The only thing I would say is don't bother with the food at the restaurant or room service. We got pizzas from room ... Read more
from Erie, Pa
Submitted on 11-10-2016
One night in Salzburg at the Holiday Inn. It is a cloudy cold day with on and off drizzle, but we are in Salzburg so it's all good. Hotel is in a good location although hotel is a bit dated and room is a little small but adequate. Beds are comfy and we are on the first floor. They provide a breakfast which is included in the room cost. I would stay here again if we ever return
from Prague, Czech Republic
Submitted on 13-10-2016
The location is quite good, not too far from the city center. Bed was comfy, only blanket bit too thin - luckily it was only me in the room so I used both blankets. The carpet was really dirty - but I guess it was an old (red wine?) stain that isn't easy to be cleaned. Decent breakfast, plus is a soy milk and rice milk.
from London, United Kingdom
Submitted on 16-10-2016
An OK hotel about 15 min walk from old town and train station. Airport was also about 15mins away by taxi. The walk to the old town is via a main shopping street that has many bars and restaurants on. Bedroom clean and comfy but very hot, air con seemed to make no difference. Room had a safe and a TV with some English channels. Breakfast was fine, nothing special but service was good. Would recommend.
Submitted on 23-10-2016
Stayed here for 2 ngts The staff was friendly and helpful. The rooms were neat and clean the breakfast was nice. The property is at a walking distance from the old town say abt 15 mins has a bus stop close by that connects it to the central station and Mirabella Platz where most of the excursions n tours start from.. All in all a good hotel to stay in Salsburg.
Submitted on 24-10-2016
We checked in to Salzburg Holiday Inn on 8th October 2016.I am specific about the date as I am really thankful to the the two receptionists who were at the hotel on that particular day.My husband and me were a little earlier than our check in time.They made sure that we got the room at the earliest.They also gave us a lot of information about salzburg,informing us about the salzburg card ( which was very helpful).All in all a very nice comfortable hotel with close proximity to public transport ,... Read more
from Florida
Submitted on 26-10-2016
The breakfast ist really one of the best I'd ever had!! They got a huge variety of food and also fresh squeezed orange-juice (DIY). Fantastic!! The staff is very friendly and helpful. And the room and premises are clean. Unfortunately they got a big bad problem in the bathroom: Mold (as you can see on my pictures).
from Margao, India
Submitted on 29-10-2016
This property is approximately 3 km from old town Salzburg. Plenty of buses available to and from old town to this . The rooms have beautiful view. The staff was very courteous and friendly however in spite of several requests and room availability we weren't given late checkout. This property is not very lavish for a holiday inn and qualifies for a holiday inn express, saying this it's not really bad. Kindly choose rooms on higher floors will have a better view.
from London
Submitted on 29-10-2016
Group of four visited the Holiday Inn in Salzburg, in the delightful Austrian Alps. Due to serious problems with the heating and air conditioning, the only way to cool the room down was to open the one restircted window. The traffic noise was unbearable, and our sleep broken several times. It is clear that this is an ongoing issue at this property, and has also been noted on various travel websites, including Tripadvisor. My honest recomendation is to avoid staying at this property until such ti... Read more
from Exeter, United Kingdom
Submitted on 30-10-2016
This hotel is situated right next to one of Salzburg's busiest roads, so is very easy to find. It is on the number 2 bus route from the airport. A trip that takes about half an hour. Walking into the Old Town takes about 15 minutes. A good way of walking off dinner in the evening! Our 'mountain view' room was on the roadside and was hot from the sunshine (no air conditioning - seasonal), so we had to have the window open all night and couldn't sleep at all because of constant, loud traffic noise... Read more
Submitted on 20-11-2016
Nice hotel very clean. Perfect room number 601 with mountain view. Breakfast was standard fare including continental. Receptionist's were very helpful beer was good. Everything was local Spar,McDonald's etc walk to town was about 15-20 mins or catch number 2 bus.
from maidenhead
Submitted on 20-11-2016
Stayed here for one night using some reward points. Third hotel in Austria and it's what you can expect from a holiday inn. Comfortable beds and a nice quiet sleep. If your coming in via train or plane just get the number 2 bus and it should only cost you 2 Euro 60 and the stop is about 50m from the hotel. Can't ask for more. To get to the old town just need to catch the number 4 bus which is about 200m walk or walk the whole way which can take about 15 mins. Loved the city and will defian... Read more