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Hilton Innsbruck

Innsbruck, Austria (INN)

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Based on 1682 reviews
Situated right in the heart of this famous Olympic city, all our 176 rooms and suites offer a magnificent view of the Tyrolean Alps. Whether you&Atild
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Hilton Innsbruck
Salurner Strasse 15, Innsbruck, NA Austria 6010

Discover more about Hilton hotels in Austria.

Amenities Include: Meeting Rooms, Restaurant, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1682 reviews
from Cymru
Submitted on 13-05-2016
We only stayed for 1 night and on arrival we were extremely pleased to be told we were "guests of the day" or a similar title, i have not heard of this before but thought it a splendid idea, we were upgraded to the top floor together with a free breakfast and a choice of items from the snax (their spelling) shop. The hotel itself has excellent and helpful staff. The only downside was that they advertise a steam bath which was apparently removed some time ago. Would certainly reccommend.
from Veroia, Greece
Submitted on 17-05-2016
All a man should expect from a hotel . Not so luxurius as one would expect though. The beds are really good. Great view of the city and the surroundings. The hotel runs also the local casino with are in the same building complex if one is interested.
from Singapore
Submitted on 21-05-2016
Had a perfect stay at Hilton, i don't know where to begin! We arrived before the official check-in but the staff had a room for us, we had to wait a bit for it (30mins or so) but the hotel staff prepared coffee for our wait, very nice touch. Went into the room and was surprised with complimentary wine, another nice touch for us. Most small family-run hotels does not have a kettle in the room, I'm so glad to see one in the room, yay! Price: EUR180 for 2 nights, very good price for us! Room: Roo... Read more
from Patras
Submitted on 22-05-2016
When in Innsbruck I always stay at this hotel. This time everything was perfect. The room was clean and spacious, breakfast buffet was superb and staff were very friendly, attentive and helpful, particularly two young ladies serving at the restaurant, Styliani and Nektaria.
from Dallas, Texas
Submitted on 24-05-2016
This hotel needs a face lift. The carpets are very dirty, furnishings are very old and dated. The positives include a wonderful mattress and beautiful views from all angles of the hotel. Restaurant can be disgusting. While we were there almost every table was dirty. The manager took us to a dirty table picked up the dirty dishes, brushed off the crumbs and said you can sit here. The left over food from people's plates are craped into an ice bucket like a bucket of pig slop. It is absol... Read more
Submitted on 31-05-2016
This Hilton is different. It has a casino and "strip" joint attached. It is within walking distance from the central station. We stayed here for a ski trip in Mayrhofen in an effort to avoid the astronomical prices in the ski resort. I don't regret it at all. The staff is very attentive, particularly the front desk. The only thing I didn't like was their use of a strong aerosol.
from Ahmedabad, India
Submitted on 31-05-2016
Located just walking distance from train station. Casino in premises is added attraction. Very good breakfast choice. Rooms are spacious and well maintained. Lovely view of hills from rooms. Rates are reasonable and staff is well trained.
Submitted on 04-06-2016
The hotel building and design looks old, including the interior of the hotel. There is no free wifi in the room, so either pay or use the free wifi at the lobby. The rooms are comfortable with simple amenities.
Submitted on 05-06-2016
We stayed at the Hilton for 2 days, and enjoyed the stay good size room and large bathroom great view staff were friendly and professional. Comfortable bed, room was spotless buffet breakfast is Hilton standard now the location is the Jewel in the crown but the building is starting to show its age.
from Melbourne, Australia
Submitted on 05-06-2016
We ended up staying at this hotel at midnight as the freeway to Switzerland was closed and we were suddenly stranded. Cannot thank the staff enough for providing us with 2 rooms so late at night. The rooms were excellent - spacious and with amazing views. The location was also excellent for exploring Innsbruck as everything was within walking distance. The underground parking was also very handy for us and secure. Innsbruck is beautiful and I would recommend it to anyone for a short stay
Submitted on 11-06-2016
Really needs renovation. Not that it is worn but it is just very old fashioned. Lots of brown and outdated materials Check in staff friendly. Snax shop near reception very handy Rooms little old but bed and bathroom good. I had the suite which is large and good quality, but bot luxurious Breakfast mwah, no egg station, no Fresh OJ
Submitted on 12-06-2016
The hotel is well situated and only a short ten minute walk to Old Town. We had a room on the top floor which gave us tremendous views of the city and the Alps. The hotel had everything we needed and the employees were helpful. Very close to the hauptbahnhof as we arrived by train in the early evening.
Submitted on 15-06-2016
Hilton was the perfect hotel for our trip. It was close to both the train station and town. We were welcomed warmly, offered an upgraded room that had a beautiful view. It was a great stay. Would definitely go back
from Edinburgh area
Submitted on 20-06-2016
We have stayed here many times and particularly enjoy the view. The breakfast is typically Hilton and very good with very pleasant and efficient staff. The room service we used in the evenings was also of a very high standard. The rooms are well cleaned and the 'chambermaids' are very thorough and pleasant. We had been following the French Open Tennis on a UK channel (ITV) and fortunately it just finished by early evening. That is when the UK channels break up. I think Innsbruck (like Munich fo... Read more
from Springfield, Missouri
Submitted on 20-06-2016
This property is conveniently located. You can walk to just about everything. But given the size of the city, I suspect most "tourist oriented" hotels are the same. The hotel is a bit worn, but the positives outweigh any negatives by a large margin. We were provided with a room on the top floor with a view. Breakfast was excellent and a perk for gold level guest. Some of the folks at the front desk have a bit of an English problem, but others do not. Just a short walk from the train station (and... Read more
from Calcutta, West Bengal, India
Submitted on 23-06-2016
Hilton, the name suggests it's class. A warm decor with rustic elegant touch gives you the best welcome in the shivering winters. Very comfortable stay and a lovely swimming pool. The staff is very courteous and friendly and takes ownership of making your stay the best possible.
from Dubai, United Arab Emirates
Submitted on 25-06-2016
Almost like heaven but could have been better . It was also an average child - friendly hotel because the staff was kind and gave my young sister a bag which had a teddy bear on it . It was a good stay. The staff also could've been more punctual
from Switzerland
Submitted on 27-06-2016
Reasonable rates and perfectly located in central Innsbruck, just a few minutes walk to the main train station and the old town. If you are looking for chic and sleek or a quaint character-filled hotel, this is not the place, but it is a typical "business" hotel with standard amenities and almost all rooms seem to have good views of the mountains. Lobby has a nice seating area, business center and 24 hour snack shop (with inflated prices, but shops close fairly early in town). Our room was spac... Read more
from Singapore, Singapore
Submitted on 27-06-2016
The hotel is conveniently located being a 5 minute walk from the railway station and the heart of old town. The staff were friendly and helpful. For people who drive, there is paid parking just beside the hotel.
from Santa Cruz, California
Submitted on 28-06-2016
The hotel is very close to everything, especially the train station. It's clean and we wanted to stay at an american style hotel one time. It was perfect! There are a lot of restaurants around and the shopping is great.
from Basel, Switzerland
Submitted on 06-07-2016
As a business traveler, the Hilton Innsbruck is conveniently located within walking distance of the central train station and a 10-minute walk from old town. The room was clean and quiet. The wi-fi was reliable. I enjoyed having a room in which I can wake up with a view of the mountains. Check-in and check-out were efficient. Front desk staff was very helpful. While my rate did not include breakfast, there are several comparable options within a 2-block walk of the hotel where you could pa... Read more
from wales
Submitted on 08-07-2016
Hotel is in a good location and Innsbruck is in easy walking distance for shops and food. Hotel itself is maybe a little dated for some but still has plenty of character and very comfortable and clean. Staff were very friendly and helpful and spoke good English . The hotel had lovely views of the surrounding mountains and even though it was in the city centre it was not noisy.
from New York City, New York
Submitted on 09-07-2016
I spent one night at the Hilton Innsbruck on my way into the Alta Badia region. The room was large, clean and quiet. Wifi was free after signing up for a Hilton rewards program. No problems with stay and would consider staying here again. Good breakfast.
from Doha, Qatar
Submitted on 10-07-2016
It was a pleasure to stay at the Hilton Innsbruck. Right from check-in to check out the staff were extremely helpful. The room was spacious with magnificent views of the mountains and the center. Just a couple of steps and you're right in the center of the old town. Convenient location to board the bus and trams of Innsbruck. Literally a 7 min walk from the main train station. This is definitely the place to stay!
Submitted on 12-07-2016
This hotel is located , heart of city.. Easy to access anywhere .. Good staff.. Good ambience. No wifi in the room and charging terribly for per a days budget hotel provides free wifi in the room.. Since i got a room in offer price , it is ok
from New Plymouth, New Zealand
Submitted on 12-07-2016
The hotel is in a great central location. We were traveling by train and could walk to the hotel from the station. A two minute walk to the old part of the city. When we checked in we were informed that we had been given a room upgrade, complementary breakfast, two free drinks from the bar and three free items from the mini bar - not a bad way to start our short stay! Our room was comfortable and quiet and met our expectations for a 4 star hotel. The breakfast was very good and the dining roo... Read more
from india
Submitted on 13-07-2016
Location is extremely convenient..close to old city and most attrsction Staff was helpful. Room quality and set up exactly like a typical Hilton. Though the hotel feels a bit older by decor. We did not have any no comments here. On price value equation, it scores good. Overall recommended.
from Melbourne, Australia
Submitted on 13-07-2016
We are on a 12week trip and therefore need to cut financial corners at times but we found the Hilton Innsbruck to be very competitive with their rates. When checked in at the Hilton we were delighted to discover that we had been (randomly) selected as the Diamond Members of the day! This meant a room upgrade to deluxe suite as well as free breakfast buffet and vouchers for the bar and snack shop!! There are 14 floors and it's apparently the highest building in town, so our top floor room came wi... Read more
from Vienna, Austria
Submitted on 13-07-2016
The location of this hotel is really good. Innsbruck city centre is 5 mins walk and also the railway station. But you expect a lot from Hilton because they charge you a lot :) the hotel is not bad but somehow it lacks the flair of Hilton. It's a bit old and rooms are also not that big. Staff is good, but overall I was a bit disappointed with its ambience
from Udine
Submitted on 13-07-2016
Very good location, walking distance from pedestrian area. The reception is very frendly and helpful for the guest and tourist. The access from the garage is very easy and the garage fares are quite low
from Isere, France
Submitted on 14-07-2016
We spent a comfortable night at Hilton. The room was quiet, bed was large and comfortable. The food was delicious, and well served. The wifi capacity was enough to play a WoW smoothly, and watch parallel BlizzCon ;) In the morning one of my favorite down tempo artist Tosca's music was played by the breakfast area. ;) Next time we will definitely book this hotel again. ;)
from Albuquerque, New Mexico
Submitted on 17-07-2016
We stayed one night at the Hilton in Innsbruck Austria. We are fans of Hilton -- Hilton Honors members and own time share through Hilton Grand Vacations Club. We have stayed at Hiltons all over the world. This property is nice, but dated and in need of some updates and renovation. The location is a two minute walk from Altstadt Innsbruck and the staff is polite, courteous, and helpful. The breakfast buffet is very nice, but there is no Executive Lounge (the desk staff will give you vouche... Read more
from Dubai, United Arab Emirates
Submitted on 18-07-2016
We, a family of two adults and a child, stayed for two nights in this hotel. The location is perfect,five minutes from the railway station and just at the start of the old town. Although we had requested early check-in, the room wasn't ready and we had to wait, but the receptionists were friendly and helpful.Our room was on the 8th floor, and we were welcomed with an amazing view of the mountains! The housekeeping wasn't up to the mark! On the second day, they forgot to keep any towels on the ... Read more
from Mumbai
Submitted on 20-07-2016
Quite liked the hotel because of its proximity to main attractions n train station...n offcourse the casino downstairs! Lovely view of alps from the room which were spacious n comfortable...breakfast was decent. All in all had a really pleasant stay :)
Submitted on 22-07-2016
We were staying here for one night, the hotel is very old and it feels like the carpet in the room doesn't remember when he was last clean. The room smelled bad and overall as a HHonour guest I can say that this hotel is far from Hilton standards. The location is very good but that's really the only good thing I can say (and we have stayed at the executive floor).
from Omaha, United States
Submitted on 24-07-2016
One of the top places to stay in Innsbruck - room size is larger than most and overall service is excellent. The location is particularly good; close to the train station, near but slightly outside the old town.
Submitted on 29-07-2016
We checked into Hilton Innsbruck on the 17th of July 2016 and were satisfied with the service. I have to thank the front desk on duty who were easy going to deal with and of incredible help in providing us with information about the city. The receptionist of who we dealt with had been exceptional. The Hilton Hotel is clean, I would imagine they have been recently refurbished some parts of the Hotel rooms and as many reviews would say the Hotel is a little dated, I would agree, however our stay h... Read more
from Grand Rapids, Ohio
Submitted on 29-07-2016
I'm sad to say thus far this hotel has been the low point of my European vacation. The rooms are outdated, carpet is dirty, casino is next door and shares a parking garage. Did not get a great vibe upon check in. I travel frequently for work and have to say have been very disappointed in Hilton quality over my last few stays in different cities. There does not seem to be much brand consistency in service and room expectations.
from Calgary
Submitted on 30-07-2016
Business or pleasure this hotel delivers. Great location for train and airport, great room, great restaurant and staff so how can you go wrong. My wife and I had the noon buffet and it had an amazing variety of dishes and all we superb (I tried most of them). If we travel in this part of the world again this Hilton will be our choice.
Submitted on 02-08-2016
We stayed for one night. As a gold member I was upgraded to the top floor. The views are impossible to describe and they have several outdoor viewing platforms on each side of the building to take them in. Breakfast was nice. We arrived late and the restaurant was closed. The nice guy at the front desk told me they have an arrangement with a restaurant that delivers until 3:00 am but we just went for a walk and found a late night spot instead. Things are a bit dated and the casino requires fancy... Read more
from Geneva
Submitted on 02-08-2016
The check-in process was very good, the gentleman who checked us in very professional, however we could not get a single smile from the staff during our two day stay ! Hotel in general, and rooms, are a bit dated, but still ok depending on what price you paid. We had a suite # 1417, basically two rooms, however nice with dual bathrooms. Internet very iffy / unsatisfactory, plus you cannot connect more than three devices per room (!). Breakfast was very nice. Location excellent, 5 minute wal... Read more
from Chesterfield, United Kingdom
Submitted on 02-08-2016
We stayed here overnight on our way to Italy and found it to be up to the usual Hilton standard. It's in a great city centre location and we found all the staff to be excellent. We had a nice room overlooking the mountains, but it was a bit anonymous and you could have been anywhere in the world! We found an Indonesian girl serving in the bar outside and at breakfast, and she was really excellent! She gave us several tips and recommendations and had excellent English, was very friendly and atten... Read more
Submitted on 02-08-2016
The hotel is in a good location, the view from our room on the 14th floor was great and the staff at the hotel were very helpful - always happy to assist with any queries. Only downside was the room, it felt as if it has not been decorated since the last winter Olympics were held in Innsbruck in 1976! Restaurant had actually been newly refurbished with a steak / cow theme throughout, very quirky - if only the staff were able to take our dinner order successfully, after asking us twice if we w... Read more
from Menomonie, Wisconsin
Submitted on 04-08-2016
Great hotel conveniently located. A unique (to us) safety/security feature was using our room keycard to operate the elevator. Windows minimally opened for cool and/or fresh air, but the view of the Bergisel Olympic ski jump out our window made up for that. Food was good in the restaurant-- buffet breakfast. Front staff was always pleasant and professional in our interactions with them, helping us find things on maps and giving suggestions. Older rooms but clean.
from Raleigh, North Carolina
Submitted on 05-08-2016
This was one of our top hotels during our trip to Europe. The hotel was clean and the staff was great. We had an enjoyable stay here. Very close to old town (about 10 minute walk). We had an amazing view of the city and mountains which we did not expect so that was a nice surprise. A/C was a bonus because some of the hotels we stayed at in Europe did not have Air conditioning. This one had a fully functioning air conditioning. Beds were very comfortable! Elevators are present and large. They did... Read more
Submitted on 06-08-2016
A nice solution to stay in Innsbruck. The breakfast was perfect with huge variety and an alternative to take food with you on the go. The personal were very friendly it seems like you book in a high class chalet. As I am a great fun of the hilton chain this one belongs to my favourite.
from Augsburg, Germany
Submitted on 08-08-2016
Rooms were incredible for families, huge with great views. Casino was ok. Great location to walk from train station. Would definitely stay again at this hotel in the future. Looking forward to our next trip.
from United States
Submitted on 08-08-2016
We stayed here for five nights in two rooms. One room faced the ski jump, where there was a light show of sorts each night and lovely. The other faced the old town and Alps, which was amazing as well. However, this is about all that I can say to recommend this hotel. The rooms were tired and worn (although the mattresses were very comfortable), the housekeeping barely acceptable, the front desk made excuses for the lack of a concierge and long lines, and while the staff during breakfast was ... Read more
from Haan, Germany
Submitted on 08-08-2016
We booked this hotel for a two night stay in the city and really liked it. The central location of the hotel gives you the possibility to reach everything in Innsbruck by foot, tram or bus. You don't even need a taxi to go to the airport, a bus is going there quite often from around the corner. The staff was really friendly and helpful and upgraded us upon check-in as standard rooms were overbooked. We has a Deluxe Room than and liked it. The view onto the surrounding hills was great and the ro... Read more
from Bangalore, Karnataka, India
Submitted on 08-08-2016
We were extremely unhappy. Their website says WIFI is free for hotel Guests, but they insisted on becoming a member to avail this facility free otherwise it is chargeable. I went there with a prepaid voucher but they charged me twice more in addition to the prepaid voucher, which they ultimately reversed after a complaint was lodged.
from Gurgaon, India
Submitted on 13-08-2016
We stayed here for two nights during our recent visit to Innsbruck. Though the location (walking distance from station as well as the old town) and the view from the rooms were excellent, the hotel certainly needs a little sprucing up. The carpets, furniture etc. seemed a little run down but the bed was quite comfortable. The wheelchair accessible bathroom was also fine. The rooms had a safe, mini fridge and a tea/coffee maker with different flavours of tea, coffee & creamer. WiFi was chargeabl... Read more
from Prague, Czech Republic
Submitted on 14-08-2016
We have stayed at this hotel for over 25 years, through all its various changes of ' hotel chain ' ownerships.The location is perfect, the views, fabulous. The long term staff, particularly the night desk and at restaurant are wonderful and friendly and helpful. The rooms are very comfortable, the wifi is strong. The single criticism is the removal of mini bar contents. Guests are expected to stock up at the little shop near reception, and of course you do not know about it. Who was the brain su... Read more
Submitted on 17-08-2016
We stayed here for 3 nights from August 14-17, 2016. To my surprise they upgraded my room to suite under some Diamond member selection. Hotel provided us with snack as well as drink voucher. Staffs were helpful and polite. They have lovely bar and restaurant. Breakfast was delicious with many varieties for vegetarians as well. The best part with this hotel is the location, only 5 minutes walk from Innsbruck main station, close to all city sight seeing attractions. I am again coming back to th... Read more
from North Brunswick, New Jersey
Submitted on 01-09-2016
Tobacco companies are surviving because of Europian market in general. The location of the hotel is Excellent, and the rooms are decent. Loved the amenities. What turned me off is the lobby - If you can survive the check-in nightmare you will love rest of the hotel. There was a lot of Tobacco smoke in the lobby and we were traveling with a baby it was a total nightmare surviving the 10 minutes it took to check-in.
from Lucknow, India
Submitted on 03-09-2016
We stayed here for 1 day but loved our stay. The mountain views are great. The hotel is 5 minutes walk from the railways station and 10 minutes walk from the old town centre. Would have loved to stay here for a few days more if we had the time. Room sizes are great and the bed is very comfy.
Submitted on 04-09-2016
Good location right outside of the old town. Decent facility for the price. But service...ex)parking...if you pay at hotel, they charge you 20? but if you pay direct to parking lot machine, it was 18?....if you satay at the hotel. Shouldn't it be free or at least cheaper??? Generally the employees had mind of 2 star hotel.
from Land O Lakes, Florida
Submitted on 05-09-2016
Beautiful hotel and of course always a A+ Hotel and excellent service. If you stay here you will love it. Wifi great. Washcloths in bathroom. Wish we could of stayed a few days. Nice restaurant and bar.
from Emirate of Dubai, United Arab Emirates
Submitted on 09-09-2016
It was my wife's birthday and it was the perfect chose for me as she was very happy. First the location, very near to railway station so you can walk down for train bus and tram. City center is also in walking distance as well as the river side. Second, the building is the tallest in that area so you can have uninterrupted view. The hotel is super clean, The front office is always ready to assist you for any kind of requirement. Room size is also quite big as per norms. Breakfast is give you the... Read more
from Santa Clara, California
Submitted on 10-09-2016
Close to the old town (5 min walk) comfortable modern Hilton with, as usual, good service, parking, great breakfast, and comfortable. The driveway is marked but a bit obscure. Outdoor lounge in front of hotel, and casino.
from Amsterdam, The Netherlands
Submitted on 18-09-2016
Expectation - 4 star Hilton situated very close to the city center always generates excitement. We were 3 guys and we had booked a room for 2 and requested for an extra bed. The room size was pretty big. Let's see how it fares on different parameters. Location : 5/5 Location for Hilton innsbruck couldn't be better. 5 mins walk from the Innsbruck HBF, main railway station and just a couple blocks from the city center offering excellent view of the city and the mountains. Check In & Reception :... Read more
from Perth,Western Australia
Submitted on 21-09-2016
Probably the best hotel room view we have ever experienced ....... mountains everywhere ! Only stayed one night but room was comfortable and clean,staff helpful and friendly and hotel was in a lovely location.
from Cary, North Carolina
Submitted on 22-09-2016
We stayed 2 nights on a Wednesday and Thursday. Check-in was quick and smooth and we got a room on the 11th floor as I'm an Honors Gold through my company. Parking was included for us and is in a garage under the hotel. This hotel is just at the edge of the Old Town area where a lot of tourists go. It involved more walking than other hotels closer to the center of Old Town, but that was fine with us. Nice, modern, clean room. Comfortable bed and nice bathroom facilities. Friendly and helpful... Read more
from Singapore, Singapore
Submitted on 25-09-2016
Hilton was a known hotelier. So there is a certain expectation when I was told by my friend that we were staying there in Innsbruck. First impression, underwhelmed for sure. It looked like a 3 star hotel and it does not help with a big casino right outside which took up more brand space and real estate then the hotel. The lobby was smelled of smoke or the post cigarette smell. With a lousy first impression, I was very happy after I saw the view of our room. It was beautiful! We had the view o... Read more
from Perth, Australia
Submitted on 26-09-2016
The room was spacious, bed very comfortable, breakfast lovely and tea and coffee facilities were available in room Also had Dinner at the Restaurant. The service, quality and price were all wonderful Best surprise was the awesome mountain views from the bedroom window
Submitted on 26-09-2016
Was an alright experience. Wouldn't say exceptional. Non smoking rooms stink of cigarette fumes. Breakfast is boring same stuff daily. Location in a good spot to walk around the city. View from room can be amazing. However I feel it could have been better for the price paid and they should offer parking free. I had to pay 52euros for 7 days
Submitted on 26-09-2016
The Hilton hotel in Innsbruck is located next to the central train station, very convenient if you are traveling by train. From the other hand it is few meters away from the city center, all sightseeing places are reachable by foot. Despite of the fact that hotel requires some refurbishment, the Hilton standards are very well kept in it. Rooms are clear and comfortable. It worth to book a room with the mountains view! Personal is very friendly. We enjoyed our stay in this hotel.
Submitted on 27-09-2016
Excellent service, clean and comfortable room. Superb view of the mountains. Good value for ?99 breakfast not included. Very comfortable beds. Very spacious room. Highly recommend this for a stay in Innsbruck.
from Cedar Rapids, Iowa
Submitted on 28-09-2016
We had a wonderful experience in Innsbruck, in large part due to the hospitality of the Hilton staff. They were friendly and accommodating. The food at the restaurant was delicious, especially the filet!
from Los Angeles, California
Submitted on 28-09-2016
This hotel is a hidden Diamond in the rough. One of the best run hotels i've ever stayed at. You become part of the family right when you walk in the door. The view of the Alps from the hotel is breathtaking. The nicest staff you will ever meet.
from Melbourne, Australia
Submitted on 03-10-2016
comfortable stay; good facilities, Nice mountain views (probably from most rooms) and view of Bergisel ski jump from balconies on the south end; parking at the site @ 15 euros/day if leaving car and 18euro if willing to have multiple exits); very near to the city centre; public transport outside hotel No free wifi in rooms Overall good value for money
Submitted on 03-10-2016
Stayed at hotel for three days it was perfectly located and near the old part of Innsbruck and only 100 meters from the station and ten minuets drive from the airport . Are room was the 12floor and had a wonderful view of Innsbruck the staff were all very friendly and helpful . The room was big and very clean ideal for are needs I would recommend this hotel
Submitted on 06-10-2016
We were three adults and stayed three nights in one large room. On arrival, check in was smooth. We were given city maps and related information by front office staff which helped. Hotel is at good location, from the station and close to the old town for sight seeing. The Bergisel ski jump view from our room at 11th floor was very beautiful. Breakfast has more variety compared to standard European breakfast. The restaurant staff were helpful and spoke good English. Overall, a pleasant stay exper... Read more
from Philadelphia, PA
Submitted on 07-10-2016
The location of this hotel was an easy 5 minute walk from the train station and about 5 minutes to the center of town with all the shops and restaurants. The hotel staff could not have been nicer and the views were quite beautiful. We were on the 14th floor and it was amazing to see the scenery out of the window from our room. I read a number of reviews about the hotel being dated and I was nervous about the stay. While the decor itself may need some updating, we found it to be very clean and... Read more
from Chicago, Illinois
Submitted on 08-10-2016
This hotel was perfect for us in every way - outstanding service, prime location within walking distance from the train station, nearby all attractions, and spacious rooms with wonderful hotel amenities like a sauna, great restaurant and helpful front desk staff!
from Colmar, France
Submitted on 13-10-2016
The hotel location is a few minutes walk from the train station and within easy walking distance to the center of Innsbruck. The staff are extremely professional, friendly and helpful. Our stay could not have been any better! The view from our room was spectacular looking out at the snow-capped mountains and the town of Innsbruck. The room was spotless, the bed linens and bed were very comfortable, and it was very quiet. The breakfast was delicious, abundant, and there was a great variety o... Read more
from Edinburgh area
Submitted on 18-10-2016
This time we visited directly after staying in the Hilton Garden Inn Davos. Although not new at all the rooms there were very fresh and well maintained. While we are always very comfortable at the Hilton Innsbruck we feel that some/more room refurbishment could be done. When we stay there it is always very busy and so popular and naturally there will be much wear and tear. We found the bar downstairs on ground floor (fairly new) a good place to eat. We have used room service in the past but was ... Read more
from Waco, Texas
Submitted on 19-10-2016
Rooms were clean and well appointed. Hotel is modern and comfortable. My only gripe with Hilton is their outrageous cost for Internet service ! My girlfriend and I are both Hilton Honors members, but we made our reservations through a travel agency who made all the hotel we were not eligible for the free Internet service for Hilton. My girlfriend went to the front desk and asked about the free internet for Hilton Honors members. Since we did not make the reservations thr... Read more
from Kolkata (Calcutta), India
Submitted on 21-10-2016
Nice Spacious and Clean Hotel Rooms, Friendly Staff and Conveniently Located, Hilton would definitely be my choice for my Third Innsbruck Visit. The Breakfast Spread is Wonderful to Start the Morning with . Views from the Rooms are Breathtaking
from Jerusalem, Israel
Submitted on 24-10-2016
We arrived at Hilton Innsbruck after a long and exhausting trip. Mr. Sevin Bonavia, the manager in charge of the reception, greeted us with a smile, gave us an explanation about the hotel and its facilities and one of the best rooms in the hotel with a beautiful view towards the city center and snowy mountains. We met Mr. Bonavia again the next day, and he provided maps and itinerary including places to visit and recommended excellent restaurants Because of such a manager, we plan to stay at thi... Read more
from Mumbai (Bombay), India
Submitted on 26-10-2016
I and my wife stayed at Hilton Innsbruck from 10th to 13th October 2016 during our vacation. The Hotel is conveniently located with 10 minutes walking distance from Central Railway Station and from all city attractions. We did not have to use the city transport system during our stay except for visiting Swarovski Kristallweltten. The breakfast is too pricy but it is not an issue as the hotel is in central location, it is surrounded by many good eating places/restaurants which open at 7 am and ge... Read more
from Oslo, Norway
Submitted on 29-10-2016
Loved the location of the hotel, just a few minutes from the railway station, right around the corner from the buss to the airport and almost at the bottom of Maria-Theresien-Stra?e. The city was very walkable from the hotel! The staff were lovely, friendly and very welcoming! The decor wasn't the most up to date, but I can live with that. The beds were very comfortable! It seemed clean, but I did find the showercap of a previous guest hanging in the bathtub...
from Zurich, Switzerland
Submitted on 01-11-2016
I stayed at this hotel in October 2016. Had a really hard time finding anything even remotely reasonable in Innsbruck. I found this Hilton to be pretty old and dated, and for the price (160USD/night) quite expensive. Lobby and communal areas are fine - the rooms are what were unimpressive. Perfectly comfortable though and the location is good.
from Beer Sheva
Submitted on 06-11-2016
The hotel is very well located, in walking distance of the city center, many restaurant and bars. The view from the room was spectacular, overlooking the mountains. The breakfast buffet was good, with a wide variety. The hotel and room was clean and inviting, and the staff were nice and helpful.
from Dubuque, Iowa
Submitted on 09-11-2016
the service was great from the minute we checked in until we left 4 days rooms were cleaned each day sheets were fresh beds were very comfortable room service was polite front desk helped us out not only with any questions about the hotel but also with the city gave us a lot of information on sight seeing and points of interests. you can't find a better location for a hotel and the views of the mountains are outstanding. management was great and the restaurant steaks were awesome plus they had a... Read more
from Hobart, Australia
Submitted on 09-11-2016
Really enjoyed our two night stay at Hilton Innsbruck - the only thing wrong was that the time went too fast! We were lucky enough to have both city and stunning mountain views from our room on the 12th floor. The hotel is conveniently located being only a short walk from the train station and the Old Town, with -sized room and comfortable, warm beds. Breakfast was very well done with multiple choices available and well replenished even when very busy. Special mention must be made of the bre... Read more
from Mumbai (Bombay), India
Submitted on 10-11-2016
we stayed at this hotel only for 1 night in October 2016, hotel is reasonably priced as we got already better rates as a HHNORS member. its walking distance from city center as well as Indian restaurant (Madhuban & Neu Delhi)
from Barcelona, Spain
Submitted on 11-11-2016
Nothing to complain about regarding the room. Standard Hilton but the bathroom shower fixtures should be renovated. WiFi has to be paid for in the non-deluxe rooms unless one registers by email with something called HHonors. Travelling extensively through Europe this is the only hotel of any category I have stayed In that charges. Recepcionist was unfriendly when I told him I had found a cheaper rate online, but eventually agreed to it. Definitely not worth it.
from Antwerp, Belgium
Submitted on 18-11-2016
Old style Hilton. Positive things: mainly friendly reception, free apples at the lounge, wifi corner, view to Alps, walking distance to centre. Negative things: old and with old dusty floormat could be renovation, Alpenstube cafe inside the Hilton there was very arrogant and rude female worker at Hilton's Alpenstube cafe woman with black hair she said to us "You can stay here 1 minute if you don't buy anything immediately!!!!" That is rude attitude and incredible. We paid 7 nights at Hilton hote... Read more
from Frankfurt, Germany
Submitted on 21-11-2016
Great stay, prime location, and very professional and knowledgeable staff. Was able to see a little of the out, outdoors, and able to ask front desk about anything throughout the city. Service was impeccable. Look forward to coming back!
from New Hampshire, USA
Submitted on 27-11-2016
We have stayed there in last November 2016. It an older Hilton with beautiful lobby, wonderful views from the room, great parking and warm and friendly staff. They made as feel welcome through entire stay. The view from the room was breath taking. we ate in both restaurants - very good with excellent classy service and carting knowledgeable staff. Location is din the center but traffic is light in the city so driving was easy. Can't wait to be back....
from Province of Heredia, Costa Rica
Submitted on 27-11-2016
We spend one nite at this great hotel located right in downtown Innsbruck. Room was very nice, comfortable and clean. Very quiet place, great for a nice rest and located to an easy walking distance to the old part of the city and the view is just awesome. Staff is very friendly and the Hotel even have a great Restaurant & Bar. Strongly recommended. Did I say the view to the city and mountains is fantastic? Thank you and greetings from Costa Rica :)