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Dorchester on the Beach

Surfers Paradise, Queensland, Australia (SFP)

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Based on 657 reviews
Room & Rates

Standard Room

  • Two Queen Beds
    or
  • Two Single Beds
This room features views of the ocean and beach from the comfort of a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV offers premium TV channels. The private kitchen is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a bathtub or shower, as well as a hair dryer. Air conditioning, rollaway/extra beds, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.

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Dorchester on the Beach
3 Garfield Terrace, Surfers Paradise, QL Australia 4217

Based on 657 reviews
from Melbourne, Australia
Submitted on 20-05-2016
We got a room at the top floor 17th, view was great. The room was clean, the housekeeping staff were nice. However: 1. They charged the first night with 1.5% extra charge without telling us. 2. I booked the room and added breakfast firstly, however we decided to cancel breakfast over 10 days before, booking.com sent me an amendment so should be $483. However when we checked in, they charge us $588. That staff miss "T" did not listen to what I said (twice) and the printed new confirmation (wit... Read more
from Cairns, Australia
Submitted on 25-05-2016
Myself and my wife were convinced to attend a session at Wyndham and were offered discounted dream world passes. We advised them we have a three year old child and we were advised that there is a play area for kids but your child is more than welcome to attend the session. At the day of the session our son did not settle in the play area and we were not allowed to have the child with us at the session and were told to leave refunding the deposit they took. We felt so unwelcomed and don't think i... Read more
from
Submitted on 26-05-2016
All amenities are available, the room was modern luxurious concept. The balconies have nice view. They have sofa bed on the living room, the island kitchen really makes cooking much easier. Near to the heart of surfer paradise. Parking space available.
from Melbourne, Australia
Submitted on 28-05-2016
Were offered very cheap accom as member of family is in the club. Did the 90 minute session which was positive until they said it was $35000 and you had to commit right there and then. I stated that no one ever said you needed to commit straight away and that I wanted to do some research. Was told that was not possible. Was interested but felt the need to search for my own answers. Walked away. The actual hotel is nice and service is good.
from
Submitted on 10-06-2016
Checked into the Wyndham on the 5th June. Was really looking forward to our little weekend away from work. Literally after checking in at the reception counter, we were approached by a staff member who tryed Very hard to get us to come to one of there conference sessions by persuading us with free tickets or discounted tickets etc. not a fantastic start to our little getaway. We made it clear that we were not interested( politely as we could) but he was still trying to persuade us. It was a big ... Read more
from Singapore, Singapore
Submitted on 15-06-2016
Travelled to Gold Coast from Brisbane on a vacation from 13 to 16 June 2016. Wyndham Surfers Paradise apartments, located near the Surfers Paradise Tram Station, are equipped with washing machine, dryer and other basic necessities. Stayed at the ocean view apartments, however, to discover that it is gonna be a "pay-and-pay" service. If you do not require any ocean view, just get an ordinary apartment will do. Although they do have friendly staff like Carter and Janet, I sense that the manage... Read more
from Bexley
Submitted on 18-06-2016
I stayed at this property for three nights with my wife and two adult kids. We stayed on the 16th floor. We checked in early at about 12 noon on a Friday. Our room was ready so the hotel staff had no issue in letting us in early. We dumped our bags and went shopping. The young man that checked us in looked like he just joined the hotel staff. He did a great job and was pleasant to deal with. We booked a two bedroom unit and it did not fail to impress. Our unit was clean, well presented and had ... Read more
from
Submitted on 25-06-2016
Booked this hotel with the recommendation of a friend. However, the experience wasnt the same as what I was expecting. Seems like the hotel is more for businessman as when I first step into the 1st floor. I thought I was in a showroom for properties. Then turn out the we have to go to level 2 for check in. Went to our room and found out the dustbin was not cleared with food and other dirty stuff in it. We have to clear it as we are supposed to clear the rubbish on our own. l o l. This really da... Read more
from Malaysia
Submitted on 05-07-2016
I booked a 5 nights stay via Booking.com. Booking.com stated "free cancellation" for booking made via its website. At about 6 months prior to check-in date, I cancelled the hotel booking due to a change in plan. To my astonishment, I found out that the hotel had already charged my credit card a deposit fee. I did not get a full refund of the deposit charged to my credit card. To all readers, please be aware and read the fine prints carefully prior to making a booking via Booking.com.
from
Submitted on 07-07-2016
I wish I could leave a glowing review. The apartment itself was what you would expect from a Wyndham Resort. But the gnats and cigarette smell coming through the ventilation and/or drainagesystem in the bathroom and laundry (note: the balcony doors were shut and no smoke was smelled coming in from outside) permeated the apartment and persisted throughout our stay. The staff stated that whenever it rains heavily, gnats have been known to crawl up through the drainage system. Perhaps people are pu... Read more
from Thailand
Submitted on 13-07-2016
We stayed here for two nights. It was a surprise from my partner. Very clean and comfortable. Nice pool and hot tub. We got the room up top. Not a seaview but still good. Room is clean and got everything you need. We cooked everyday and we enjoy staying in the room and just enjoy the view. Nice resort host. We quite enjoy our stay there.
from Newcastle, Australia
Submitted on 21-07-2016
Great size apartments with everything you need. Some rooms need a bit of minor maintenance ( e.g.curtain detached slightly from track). Views are fantastic - beach, river and city . Close to everything and light rail outside door. Pool area with sand and a spa is fantastic for kids and adults. Huge outdoor entertaining area with bbq's, comfy furniture (lots of it) , and all under cover. Staff friendly and approachable. Lent us a stroller for our grandson (free). Recommend for families .
from
Submitted on 25-07-2016
Right from the get go the staff were really friendly and helpful. I was expecting just a room with a bathroom which is what I had seen online but it turned out to be more of a fully equipped 1 bedroom apartment including a laundry. Went to go for a swim and discovered the pool was nicely heated and there was a spa that I didn't know about either. Super comfy bed with a selection of different pillows to suit. Not that it matters but the rooms are well decorated and modern. Would definitely s... Read more
from Alstonville, Australia
Submitted on 25-07-2016
The Wyndham at Surfers is in a great location, only 2 blocks from the beach and with many restaurants nearby. The views from the apartments are either hinterland/river or ocean view. We had a one bedroom apartment which was spacious and fully self contained with a very generous balcony. The only thing missing from the balcony was a small dining table which would have completed it, but there are small sides tables and chairs on the balcony. The glass doors to the balcony are double-glazed so ... Read more
from Brisbane, Australia
Submitted on 31-07-2016
First of all, it was certainly central and very spacious which you would expect when you book a 2-bedroom apartment which can sleep up to 6. I felt that the price that we were charged however ($286 base fee was for 2-people in a 6 berth apartment and we were then charged an additional $450! for the other 3 people) I ended up feeling a little underwhelmed. Why not just charge for the apartment - it seemed like a terrible money grab. Who books a 2-bedroom apartment for 2 people? If it sleeps up to... Read more
from Pakenham, Australia
Submitted on 01-08-2016
We stayed here for 6 nights and had a great 2 bedroom apartment with full kitchen and laundry, ensuite and second bathroom. The fridge was full size. The apartment was on the higher floors and had a really nice view of both hinterlands as well as ocean. On site facilities included a gym ( though pretty small and for me being an early riser, it was disappointing that the gym didn't open until 7 am). The pool was lovely as was the hot tub. Bbq area with outdoor tables and chairs was also good. S... Read more
from Brisbane
Submitted on 06-08-2016
This room had not been cleaned. Sticky kitchen and bathrooms. GRIME and MOULD everywhere. For the princely sum they charge a night you would not think that you would have to take your own rubbish to the STINKY rubbish chute near the lifts. Check out early because it will take you that long to get to reception when all the lifts are out of order!
from Sydney, Australia
Submitted on 08-08-2016
We spent 4 days enjoying Surfers & Broadbeach, using the Wyndham Surfers Paradise as our base. Great location to walk to all the eateries or jump on the tram to head north or south, Accommodation was clean, kitchen was great, the balcony a nice place to hang out..in the morning sun & the shower hot. A light breakfast was fine & the coffee great. What else do you need really?....We'll be back.
from Newcastle, Australia
Submitted on 08-08-2016
The apartments we had were very clean and modern. Space for all members of the family. The staff were friendly and helpful. Pool is lovely and fantastic covered BBQ area. Great location. Easy walk to cavil and the beach. Highly recommended. We will stay again.
from
Submitted on 09-08-2016
Last week my family and  I stayed at Wyndham on the 14th floor. It had amazing ocean views that was so perfect to wake up to in the mornings. It's not the exact center of Surfers Paradise wich is perfect as I didnt hear any of the noise when I had my doors open. The only complaint I have is I have bad anxiety issues. Because of this I ask to many questions at times just so I know everything and am prepared for everything. A few of the staff were, lets say dismissive, of my questions and some ev... Read more
from Perth, Australia
Submitted on 10-08-2016
Checked into room 504 6th August for three nights, checking out yesterday morning (Tuesday). The Wyndham is located near the Surfers Paradise tram station which makes moving around Broadbeach, Surfers Paradise, Cavill Ave for shopping, attractions and eateries very easy. The one bedroom apartment was generally clean, well furnished with a comfortable bed - nice views towards the seaside area and to Q1 just across the road. There wasn't much outside traffic noise or from nearby rooms - had a g... Read more
from
Submitted on 13-08-2016
We stayed here for one night and were very happy with the accomodation. It was really comfortable and a car spot was included in the price. The staff were friendly and very helpful! Will definately stay here again.
from Sydney
Submitted on 14-08-2016
I booked this hotel well in advance for the Gold Coast marathon. On arrival we were bombarded by our 'resort host' with an aggressive sales pitch. When we politely declined and requested to go up to our room, the sales pitch intensified and the 'host' was incredibly rude. Cockroaches, a charge for pool towels etc. There are plenty of nice places to stay on the Gold Coast. This isn't one of them.
from
Submitted on 14-08-2016
Our family of 5 spent the night in a two bedroom suite August 2014. We absolutely LOVED our stay! The suite was beautiful and very clean. Lots of space, loved the in-suite laundry. The pool was beautiful, was a little cold when we were there, but we are Canadian, so we could tough it out no problem! :) The location is great, lots of restaurants and stores within walking distance. Would definitely stay again!
from Melbourne, Australia
Submitted on 31-08-2016
Very comfortable, well appointed 2 bedroom apartment with beach views. Well stocked with everything you could initially want. Tastefully furnished with modern furniture & fittings. 2 good size bedrooms, 2 bathrooms, open plan living, dining & kitchen. Well appointed laundry. Car parking under the building with easy access.
from Perth, Australia
Submitted on 05-09-2016
Comfortable 1 bedroom apartment with hinterland views. Bed was king and very comfy with choice of pillows. Loved the fact there was a laundry with washer and dryer. Well appointed kitchen with oven, microwave, stove top and dishwasher and full size fridge/freezer. Free parking. Short drive to Sea World. 20min drive to movie world. Tram a short minute walk. Beach 5min walk. Shops starting from 5min walk. Indian and Italian downstairs were both yummy. We were members on a trial basis. Defini... Read more
from
Submitted on 06-09-2016
The facilities were nice, the hot tub was great. The rooms were nice. The continental breakfast was ordinary. No restaurant on site,but lots of restaurant Close by. Awesome bbq area. Nice pool. Staff were great.
from Redcliffe, Australia
Submitted on 06-09-2016
We booked Wyndham Surfers Paradise on the Father's Day weekend for my husbands 70th Birthday. The apartments were just awesome, we had views to the ocean and had dinner below the Wyndham at Alfrescos that night. The staff were awesome with their help with arrangements for my children to surprise us at poolside with a special event for his birthday. The buffet at breakfast was very reasonably priced and the food was very good. The children were able to use Wifi onsite. The Hotel is within walking... Read more
from Sydney, Australia
Submitted on 08-09-2016
Apartment was very well appointed, but the nouse beneath was a bit much with cars entering and leaving tarage at all hours. Steel grate you drive over is a nuisance. Staff were very helpful. No aircon in rooms for forst 4 days made it even harder to sleep.
from Shoalhaven, Australia
Submitted on 13-09-2016
Enjoyable stay. Comfortable 2 bed unit. Upgraded from original unit. Starting to show concrete rust which is worrying but didn't detract from stay. Reasonably close to centre of GC. Cafe is fairly priced but you wait for the privilege.
from Sydney, Australia
Submitted on 13-09-2016
Stayed in a 2 bedroom apartment with friends for 2 nights. It is very cost competitive to book 2 bedroom apartment and split it with friends. We have a ocean view room it is very enjoyable to sit at the balcony and enjoy the view. Wyndham tried to use free activates couvhers to lure us in to their workshop to take up time share membership. However, we are not interested in it so we opp out to the workshop.
from
Submitted on 15-09-2016
Three of us traveled here from the UK in mid August. The hotel was lovely with warm welcoming staff. The rooms were spotlessly clean and spacious. We stayed on the 9th floor in a two bedroom apartment. It had a large floor space with a balcony. It featured a full service kitchen, lounge, washing area and two bathrooms. We had a lovely stay at the hotel and made us of their fantastic pool and jacuzzi facilities. On the whole it was a brilliant stay!
from
Submitted on 19-09-2016
Wyndham Surfers Paradise offer a great room which is clean and very comfortable and really look after the guests. Had some printing to do and they offered to print my docs for me without hesitation. Staff were again exceptional and tell they really enjoy their job, they are a credit to Wyndham Surfers Paradise. I recommend this place very highly as it close to the beach and in the heart of Surfers. But most important the rooms are great
from
Submitted on 19-09-2016
A stylish sound proof apartment, right in the heart of Surfers. A short stroll to beach and restaurants make for a pleasant stay. A great pool, gym and restaurant as well. Only downside was one lift wasn't working which could make for quiet a wait with the amount of holidaymakers staying here!
from Australia
Submitted on 23-09-2016
Our check in was not at all inviting. Three people at the counter just chatted amongst themselves and one condescended to look up at us. BUT Tabitha who was there on Monday was excellent. She helped us in everything we needed . Make sure you only deal with her.
from Ormeau, Australia
Submitted on 25-09-2016
The room was not well maintained. Shower screen had corrosion on it. Power point covers were discoloured Felt like we stayed in a motel and payed for the price of a hotel Dramas with the lifts to access our rooms Dramas with our room swipe key not letting us in The door did not lock after exiting the room. Maintance mans a champion and fixed it straight away.
from
Submitted on 27-09-2016
I'm a time share owner with Wyndham, and I love their properties. This one has an extra perk of "owner drinks" each Tuesday - a couple of free drink vouchers (Beer, Wine) for you & your family each. There's music & it's great fun. I never say no to a drinks freebee. I stayed 1 week in a 1 BR, and then my family joined me (adults) so I moved into a 2 BR. Both were very nice, modern, felt relatively new & the furniture was comfortable. The bedrooms are nice & comfortable beds, and much nicer to ha... Read more
from Christchurch, New Zealand
Submitted on 01-10-2016
Very generously sized 2 bed apartment. Stocked with everything you will need, I really appreciated the kitchen and its accessories. The pool was great for our toddler. Generous sized and free car park. A short walk to main beach, shops, tram and restaurants. Most of all, every staff member was very lovely. I will be recommending.
from Melbourne, Australia
Submitted on 10-10-2016
The apartment was filthy. Both showers covered in black mould. Spoke to reception and they sent up a cleaner, still disgusting. We went to Coles Express at 10pm and purchased products to do it ourselves, now it's clean! Come on guys use some cleaning products, it's not hard. There was hair still in the shower. Cupboards and kitchen filthy. Furniture worn out and torn, walks filthy, door marked and scuffed (an entrance tells you all). Pool out of order. Just a joke really.
from
Submitted on 11-10-2016
I'm a Wyndham timeshare owner and this property is the best that we have stayed in to date. We booked a one bedroom apartment on the 14th floor overlooking the hinterland to the west and the views especially at night is terrific. It comes with a full kitchen, utensils refrigerator flat screen TV and comfortable lounge. Sliding glass doors from both the bedroom and lounge leads out onto the balcony. The a good breakfast to be had on the same floor as the check-in desk and it was a good start to... Read more
from Sydney Markets
Submitted on 17-10-2016
PROS!! 1. Outstanding member of staff who provided above and beyond exceptional customer service at all times. "TABITHA". Five stars for her! 2. Rooms are quiet. CONS!! 1. Be warned when booking, accommodation pricing is attractive and competitive but these units are apartments and not serviced apartments. No room servicing at all throughout stay and if you require fresh towels ect you are charged!! 2. Rooms are generally dirty.(Definitely not four stars) 3. Beds are rock hard & uncomforta... Read more
from Hobart, Australia
Submitted on 17-10-2016
The room we had was on the 16th floor with an ocean view . I was walking distance to beach . the room was clean it was a self contained so if we wanted we could of had our meals in our room . The Breakfast was really good . The staff were friendly
from Ballarat, Australia
Submitted on 18-10-2016
Stayed for 2 weeks, apartment got a freshen mid week. The apartment we got was very clean and impressive, the pool was a bit of a disaster, as It was being maintained, was out of action for most of our stay. The BBQ's were good, but very slow......very slow, staff were awesome!! Highly recommend this place. The north rooms have the better view. Everything is an easy walk to the beach, shops and restaurants. Parking on site is good, as long as your vehicle is not higher than 2m, mine was a tight... Read more
from Brisbane, Australia
Submitted on 19-10-2016
Great hotel to stay at. Nice big family rooms with plenty of balcony space and bed room size. Lovely huge king size bed. Only gripe was half the pool was closed off for some sort of maintenance and their is not enough parking at the front of the hotel when checking in. Looks to be only 2 car spaces which were full so I had to park a few blocks away.
from Greater Melbourne, Australia
Submitted on 19-10-2016
I stayed 3 nights while attending a conference. The rooms are ample and facilities are good. The shower pressure went up and down. A TV in the bedroom where the empty mount was would have been nice. The location is nice and central and one street back from the beach, which has nice paths to walk and plenty of cafes.
from
Submitted on 25-10-2016
We stayed at the hotel overnight and as several in my family are Wyndham members we expected at least some thing clean and comfortable. Very disappointed . Carpets weren't even vacuumed, hair and crumbs on the tiles. Finger marks and other marks all over doors,showers,mirrors. Our feet were black at the end of our stay. Not too mention the large wet patch of carpet directly next to the kitchen. I wouldn't have even minded that the beds were not comfortable and some appliances didn't work if at... Read more
from Brisbane, Australia
Submitted on 25-10-2016
I called the Wyndham and was quoted $169 per night for a couple of nights accommodation in December. I tried calling numerous times, both during business hours and after hours, to book the hotel (including leaving 2 voicemail messages and a message with reception). Eventually I got through and the accommodation had increased to $199 per night and they would not honour the $169 rate. Very disappointing customer service. I will not be booking with Wyndham in the future.
from
Submitted on 27-10-2016
A great welcome at reception from all the staff Special thanks to Jean Banks who made us feel special. What a nice lady in every way. The building is immaculate,centrally located,secure and the apartment has a great view. Nothing is too much trouble for the staff and we would come back at any time without hesitation. If this is typical of Wyndham management then I'll look out for their properties in all future travels. Thanks to you all
from Melbourne, Australia
Submitted on 27-10-2016
Really impressive stay on the Gold Coast and highly recommend. Our suite was spacious on the 14th floor and in walking distance to main eating areas. We had a great stay and highly compliment the reception concierge Carter who assisted with some work printing documents with no fuss at all. We will be back!
from Coombabah, Australia
Submitted on 27-10-2016
This is our first stay at this Wyndham property. Overall we found this timeshare ok, our room was on 8th floor with good view of ocean ( we even saw whales) unit had plenty of room and was well presented. Kitchen had everything that you would need, except for cereal bowls, i will get to that next. BBQ area well laid out and plenty of room, pool is like a lap pool with a small sand beach at side. Spa look ok. Breakfast is good and served in the cafe but the cafe is not open at lunch time, well i... Read more
from Wellington, New Zealand
Submitted on 29-10-2016
Good rooms. Average service, pool was dysfunctional. Alternate arrangements were made in a nearby hotel but we were told about this only after we inquired on 2nd day of our stay. Overall, it was a good stay as the apartment was spacious and clean .
from
Submitted on 30-10-2016
Nice accommodation. The Air-conditioning in one of the bedrooms really didn't work. Otherwise, pleasant, clean, and very comfortable for 3 adults. They could use more places to sit and watch a movie or tv.
from Germany
Submitted on 06-11-2016
The apartment with lounge/kitchen, bedroom and bathroom was very spacious and clean. Even though being right in the centre there is no noise when balcony doors are shut. From our huge balcony we had a great view out to the sea. Staff was friendly and helpful. Underground carpark is available. Breakfast was good.
from Taihape, New Zealand
Submitted on 06-11-2016
Although originally disappointed that my ocean view on the top floor was not achieved as requested, my second floor apartment offered all a couple could need on their holidays We spent many hours in the spa, and enjoyed a nice breakfast in the restaurant area, very relaxing
from Hobart, Australia
Submitted on 08-11-2016
Conveniently located with beautiful views this place didn't disappoint. We had a 2bdm apartment with sea views and it was fantastic. Ample room with everything you need for your stay. Apartment was clean and modern. Plenty of glasses, cups, plates as well as storage containers and saucepans. Loved the dishwasher and large island bench. Balcony off main bedroom and lounge area. Guests can only access the floor they are staying on so it's lovely and quiet. Pool facility is great also. We utilised ... Read more
from
Submitted on 21-11-2016
We had a 2brm apartment on the 3rd floor. While I would have preferred higher up we were still really happy with our room. Unfortunately there was a problem with the fridge (broken shelf) but that was fixed on the 3rd day. It was pretty clean, not sparkling but certainly clean enough, not like some of the other reviews I read and the beds were comfy. AC worked well, staff were great. Could fault nothing really. It's a great location at a reasonable price, so I recommend to families who want... Read more
from Canberra, Australian Capital Territory, Australia
Submitted on 24-11-2016
Clean and comfortable. Reasonable walking distance to the heart of the cafe, bars and shops of Surfers Paradise. 2 minute walk to the nearest tram stop giving you access to other areas of the gold coast. We thoroughly enjoyed our 4 night stay at this resort.
from
Submitted on 27-11-2016
Loved it. Front desk could not do enough to help. Each staff member was trained to a high standard and it showed. Central location but not in the noisy area of Surfers. Would recommend any Wyndhams property based on this experience.
from
Submitted on 28-11-2016
Our stay was a surprise anniversary gift from hubby to me. We had a 1 room apartment on the 15th floor. What a view from the balcony! The room was very clean and comfortable. The staff are very friendly and the whole place clean from what I seen. The restaurant downstairs, (the italian restaurant), great pizza and I found friendly staff friendly on the phone and in restaurant. The restaurant in reception where we had breakfast, staff very friendly and clean and the food great. We will be going b... Read more
from
Submitted on 29-11-2016
Our family of 5 loved it. 2 bedrooms, 2 bathrooms, full kitchen, laundry. Only downside is the American style sales pitches they pressured us for as soon as we got into the room. Clean and tidy, great facilities, within walking distance of the mall, tram station just out the front, good cheaply priced buffet breakfast.
from
Submitted on 03-12-2016
Spent 6 nights here during schoolies period, the staff were very friendly and helpful and ensured that the schoolies kids did not disturb our stay. The apartment was well kept and had all the utensils we needed. Anything additional that we didnt want to buy, like some foil or oil was easily obtained from the restaurant staff who were very friendly and happy to help. It is right outside the tramstop, but also within walking distance to Cavill Ave with all the shops and restaurants along the way.
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