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Mantra Parramatta

Sydney, New South Wales, Australia (SYD)

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Based on 859 reviews
Room & Rates
Comfort Suite

Comfort Suite

1 Queen Bed
584 sq feet (54.3 sq meters)

Layout - Separate sitting area
Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Hop Into Mantra

1 Queen Bed and 1 Full Sofa Bed
Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Summer Tastic

1 King Bed or 2 Twin Beds
Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Spa Studio - Just the Two of us

Executive Spa Studio - Just the Two of us

1 King Bed
420 sq feet (39 sq meters)

Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Executive Spa - Just the Two of us

One Bedroom Executive Spa - Just the Two of us

1 Queen Bed
452 sq feet (42 sq meters)

Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Business Studio

Business Studio

1 King Bed or 1 Queen Bed
269 sq feet (25 sq meters)

Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio

Studio

1 Queen Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Entertainment - WiFi, 37-inch LCD TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Spa Studio

Executive Spa Studio

1 King Bed
420 sq feet (39 sq meters)

Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Apartment

One Bedroom Apartment

1 Queen Bed
431 sq feet (40 sq meters)

Layout - Bedroom and living room
Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Executive Spa

One Bedroom Executive Spa

1 Queen Bed
452 sq feet (42 sq meters)

Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Mantra Parramatta
Cnr Parkes St And Valentine Av, Parramatta, NW Australia 2150

Rooms
Make yourself at home in one of the 230 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. This apartment also features wireless Internet access (surcharge) and concierge services.

Dining
Satisfy your appetite at the apartment's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Parramatta? This apartment has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Jacuzzi/Hot Tub
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Room Service
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 859 reviews
from Melbourne, Australia
Submitted on 18-05-2016
Stayed here twice in last month on business. Rooms are large, beds are comfortable and staff friendly. Surprisingly room service food is good! A pleasant venue in a busy location. Room rate high but driven by demand! Other hotels are also the same!
from Cairns, Australia
Submitted on 18-05-2016
The room was average, location was great though. Close to shops bars and restaurants. Also close access to public transport/ taxis etc. Its Value for money, you get what you pay for. I would recommend this hotel to anyone not heading to the city and is looking for a weekend getaway.
from Chennai, India
Submitted on 21-05-2016
Located right next to Westfield mall, train station and bus stand. The rooms are small and functional. Paid wifi ($25/day) and paid parking ($25/day). The restaurant is ok and room service is very prompt. Check-in, check-out process can be better.
from Surfers Paradise, Australia
Submitted on 22-05-2016
This hotel is not so close to the main dinning precinct, you need to walk thru the square & another block or so to get to the main restaurant area. But there are places to eat near the mall. It is close to the railway station & easy walk to the Westfield mall. You get a small kitchenette enough to make breakfast which is good as their restaurant dosen't open till 7am. It's comfortable & quiet. There is car parking at $15 a day which is a good price in Parramatta.
from
Submitted on 23-05-2016
I have stayed here for 12 years on a regular basis. It's been steadily going downhill. My last trip, will probably be, my last trip. Service at the front counter was atrocious, indifferent and boarding on rude customer service officer made check in frustrating. Demanding photo ID, and authorisation of $200 on my card, having to refill my details is a stark contrast to the time when I would be welcomed back for my next stay. The two single mattresses where thin and cheap, a far cry from the... Read more
from Brisbane, Australia
Submitted on 03-06-2016
Recently in Sydney for business at Greystanes I chose Parramatta for geographical purposes over Prospect for Accommodation & Food. Our company uses Mantra in Parramatta and for good reason, the location and facilities were very handy and the staff were very accommodating.
from Parkes, Australia
Submitted on 06-06-2016
Rooms very clean - friendly staff - close to ANZ stadium and west fields shopping centre - would recommend to other people - good view from some rooms - felt safe and secure whilst staying in the room
from Brisbane, Australia
Submitted on 07-06-2016
We had the worst nights sleep due to the heating was broken and told there was no other room available. A portable heater was delivered but did not work. A 30cm fan heater was then provided. Terrible nights sleep on a cold evening. Breakfast voucher offered as compensation. Then 20% which I refused, and finally they gave the parking free - $75 on $250 for the night. The Duty Manager said she was not empowered to give more.
from Sydney, Australia
Submitted on 07-06-2016
Very nice motel however the bedding and pillows were of poor quality and the floor level in which we stayed could do with a complete makeover as it is old and out dated and has a smell about it. The breakfast offered as part of the package was very good. Good and friendly staff.
from Oberon, Australia
Submitted on 07-06-2016
Stayed in a one bedroom apartment with Spa. The bathroom was only ok, needs a little bit of TLC (not a fan of shower curtains either), but the unit as a whole was clean and tidy. Check-in was good and the staff were very pleasant and accommodating. Breakfast was really nice, with quite a good selection of breakfast food options.
from Sydney, Australia
Submitted on 19-06-2016
The Staff were absolutely amazing after some massive dramas with watif the duty manager was absolutely wonderful a pleasure the extremely loud beeping from the smoke detector all night was horrendous... I did not sleep all evening
from Sydney, Australia
Submitted on 20-06-2016
Nice warm comfortable bed, nice view and awesome spa bath, service could be better thou and bath ropes with slippers would of been great if supplied... Air cons are very loud out side but not much noise when windows and sliding balcony door is shut... I Would stay again but only at a last resort or had to be in that location, reason being I've stayed in nicer places and at a cheaper price...
from Surfers Paradise, Australia
Submitted on 20-06-2016
We were in town for a expo over the weekend and also to celebrate our anniversary from the moment we arrived it was a truly amazing. Front desk staff was very friendly and checked us in with no problems then we headed up to our room. We were in a executive spa room and when we walked into the room the first thing we noticed how massive the room was. Hands down one of the biggest hotel rooms I have ever stayed in so much space haha We also found a cheese platter and a welcome/happy anniversary ca... Read more
from Perth, Australia
Submitted on 21-06-2016
1 bedroom apartment was clean, quiet and comfortable with city views. Friendly hotel staff and breakfast was adequate. The convenience of staying here is close proximity (5 min walk) to the train station and Westfield shopping centre.
from Young Harris, Georgia
Submitted on 22-06-2016
Wonderful staff great food very accomodating good beds great pillows. The staff at reception were very helpful. The rooms were clean and tidy well done to the cleaners. Easy access to the shopping centre. Good car park. Staff were very professional
from Raymond Terrace, Australia
Submitted on 29-06-2016
We stayed at the mantra paramatta for six nights and the staff were extremely helpful and friendly. I couldn't recommend them enough. However the accommodation in the apartment was extremely dated and noisy. We were on the eighth floor and and could hear our neighbours including their toilet habits regularly. The location was excellent as it was only a couple of hundred metres to Westfield Paramatta.
from Newcastle, Australia
Submitted on 01-07-2016
The staff were pleasant and helpful, there were taxis and trains right out the front and only a short stroll to cafes and shops. The rooms were spacious and clean and the breakfast in the dining room was outstanding.
from Sydney, Australia
Submitted on 01-07-2016
Me and my partner stayed at mantra over the weekend we really enjoyed our time . Room was very clean ,staff were helpful, definitely value for money. Breakfast was good . Loved the late checkout. Definitely will stay at mantra again and Would recommend to anyone.
from Melbourne, Australia
Submitted on 01-07-2016
It was great time at the hotel and the service was unforgettable. Great location for me to attend my friends and family. Great value aswell for the people who are looking for a long stay with family and friends:)
from
Submitted on 01-07-2016
Very good location but a little dated. Hotel is 2-3 mins walk to parramatta railway station and westfield shopping centre. Rooms are clean and quiet. Hotel is easy walking distance to parramattas 'eat street' in church street (500m or so). Hotel staff friendly and helpful. Parking available for $15 per nite under the hotel. Hotel room has a little kitchenette with sink microwave, small fridge, kettle and 2 burner cooktop. Room also has ironing board/iron and hairdryer for your use. Downside of h... Read more
from Sydney, Australia
Submitted on 04-07-2016
It was a last minute decision for me an hubby to leave the house for a night out. It was the only one available from the list we had selected but I'm glad we got it because it was just what we needed with baby so it was just perfect for us three. ????????
from Melbourne, Australia
Submitted on 04-07-2016
Very good location in Parramatta - close to shops, restaurants, station, office precinct....Staff are friendly and helpful. Has a good sense of entry and parking. Overall standard is very good for the price point it is marketed at.
from Port Macquarie, Australia
Submitted on 04-07-2016
Rooms were very clean and tidy. Location is very close to the train station and the westfields. My whole stay was a good experience everyone was friendly and everything was clean. I did find the carpark very tight and hard to get around but manageable.
from Parkes, Australia
Submitted on 06-07-2016
Staff are very friendly and helpful, great location - very close to the Parramatta train station, Westfield shopping centre, and only a short walk to the Parramatta eat street. Rooms are very clean and tidy with internet available. Quiet rooms and comfortable bed. I stayed there for 4 months and enjoyed every bit of my time there. Would certainly recommend the Mantra Parramatta and would go back there anytime I had the opportunity.
from Batemans Bay, Australia
Submitted on 06-07-2016
Rooms were modern and clean. Bed terribly uncomfortable and the cleaner put my breakfast menu on the back of the door so I never received my breakfast in the morning. The manager did give me a breakfast voucher after I advised them. I expected better.
from Wollongong, Australia
Submitted on 08-07-2016
I'm just happy that there was a stovetop, microwave, and kitchen sink, as my experience with other hotels did not have these conveniences for cooking meals. Other than that, everything was up to the fine standard that I expected.
from Somers, Australia
Submitted on 08-07-2016
Hotel rooms very spacious and comfortable Staff excellent, great location being near train station.Overall the hotel is very good but the onsite restaurant had some minor issues; the quality of the food in the restaurant and a pushy waiter but don't worry there are some excellent pubs clubs and restaurants nearby
from Gold Coast, Australia
Submitted on 09-07-2016
Room were clean but had noisy air con fan when being used. Sleep was disturbed both days early by staff. First hotel that ive been too that charges for parking especially when theres not enough spots to park.
from Batemans Bay, Australia
Submitted on 10-07-2016
Staff friendly and helpful. Room clean, quiet and comfortable. Good shower. Accessible carpark even for a 4 x 4 service ute. Bar and food good. Only gripe is the credit card surcharge on top of advertised room rate.
from Melbourne, Australia
Submitted on 10-07-2016
The hotel is tired and old, the room was not clean with dirty marks on the cupboard doors, the bed was old and uncomfortable, the pillows were old, the spare blankets were dirty and stained, the shower head had mud/dirt coming out of it and this collected in the bathtub, the bathroom sink tap hot water was brown. The nice thing was the staff were great and the room was quiet.
from Melbourne
Submitted on 11-07-2016
Best place at affordable price. Love the vies from the window. Close to all the places and easy to park at anytime. Studio is quiet spacious as well service desk is available 24 hrs. Rooms clean. Lift clean. Overall 10/10
from Melbourne, Australia
Submitted on 12-07-2016
Handy location between Melbourne and Queensland to stay overnight. Easy to find - disappointed parking cost an additional $15-00 overnight - a hotel should have parking included. Breakfast was great with lots of variety. Pity the pancake machine was broken - my daughter wanted them and it didn't work. overall what you would expect for the price paid.
from Singapore, Singapore
Submitted on 12-07-2016
We were in sydney for a conference at Olympic Park and it was just about a 15min drive. There is a huge mall 5 min walk away with supermarket, restaurants and many other shops. There was cooking facilities in our room so we could prepare simple meals to eat between sessions at the busy conference! The service at the hotel was really excellent too
from Dubbo
Submitted on 13-07-2016
Really great place to stay when visiting Sydney with family. Rooms are excellent. Lots of space and kitchen facilities are very handy in apartments. The location is so convenient for public transport and shopping. Staff were very friendly and efficient. Would definitely recommend..
from Melbourne, Australia
Submitted on 17-07-2016
I often stay in Parramatta for business, this was my first time at The Mantra. THe staff were very friendly and helpful, the location was great with easy access to the carpark and Parkes st. The lifts were fast. Only issue was that the traffic noise was quite loud throughout the night.
from Blue Haven, Australia
Submitted on 18-07-2016
We paid for a twin room and on arrival there was only a queen size bed, reception sent someone up to make up the pullout sofa. There was no reduction in price for sleeping on a pullout and it wasn't very comfortable
from Canberra, Australia
Submitted on 18-07-2016
I attended a course at the hotel. Food and service was fabulous - particularly the hospitality staff. Breakfasts were great! Morning showers luke warm at best - biggest disappointment (however, I was compensated by reception staff for the inconvenience - a pleasant outcome). Night showers perfectly hot. I was woken twice during the night at 2 & 5am respectively by other guests returning to their rooms yahooing & continuing to party in the adjoining room/s - not the fault of the hotel. An ea... Read more
from Greater Canberra, Australia
Submitted on 18-07-2016
Lovely place. Location was very handy, acted as a base for a short family getaway. Easy access to train into City. Staff were very friendly and happy to help. Big shopping centre a short stroll up the road. Couldn't fault cleanliness.
from Bowral, Australia
Submitted on 18-07-2016
The Mantra Apartment was very close to the train station and Westfield Shopping Centre (10min walk). Clean room and staff at the bar were very friendly, Fantastic eateries nearby. The Mantra bar serves delicious double decker sandwich with such generous servings. Sleep quality was good apart from the pillows. They were too soft. Other than that, I would stay there again.
from Sydney, Australia
Submitted on 20-07-2016
Love the location very clean and tidy but I do think you should extend the check out time till 12 at least so it gives the customers time to get there things together and not have to rush that's my opinion
from Melbourne, Australia
Submitted on 20-07-2016
Excellent accommodation in Parramatta CBD. Close to Westfield Shopping, Train Station, Restaurants...all you need and short walk to office. Restaurant and bar meals are good quality with attentive staff.
from Orange, Australia
Submitted on 20-07-2016
The room was great the staff were helpful the breakfast buffet was very good I really enjoyed my stay what else is there for me to say value for money location traffic noises was only problem but complimentary bottle of wine helped some
from Singapore
Submitted on 20-07-2016
The location was great for us as it was 5 mins walk to the train station, in addition, there was also a direct bus for us to Olympic Stadium. Westfield Mall was also 5 mins away so it was easy to get food. The room was clean and spacious, washing machine, dryer and microwave oven definitely came in handy. The reception staff could be a tad friendlier though, wasn't impressed with their service at all. But overall, the location and room made up for the lack of service!
from Indianapolis, Indiana
Submitted on 20-07-2016
Enjoyed my stay there. Would prefer to be able to keep shower water off bathroom floor. Would like a small free snack. A few things overpriced is OK, not $5 for a small packet of biscuits was overdone.
from Coffs Harbour, Australia
Submitted on 24-07-2016
Got upgraded to a studio apartment. Was lovely and quiet and comfortable. It was clean looking. Didn't hear anything from the other rooms. The only hassle was that some light from the corridor came under the door but a towel took care of that.
from Kellyville
Submitted on 24-07-2016
Staff were excellent . Check in was a bit abrupt apart from that I was very happy would recommend to a friend . The car parking though was a bit difficult lucky enough to find one available cat space!!
from Sydney, Australia
Submitted on 24-07-2016
The team at Mantra Parramatta were fantastic to deal with. We had 2 good sized groups in for 3 days each time. Food is really import for big groups and this part of the stay was perfect. Any of our needs were met quickly and without fuss.
from Orange, Australia
Submitted on 25-07-2016
We have stayed at the Mantra before and it was fabulous. However, this timw we were very disappointed. We asked for an upgrate days prior and never received it, the credit card bond was the same as a one night stay and you have to pay for parking. All the hidden costs is not right on check in. Very disappointed.
from Canberra, Australia
Submitted on 25-07-2016
I was very happy with the cleanliness, comfort and appearance of my room. Staff were friendly and professional. My only tip is that, If you are handed a breakfast voucher upon check-in, confirm whether it is for a free or discounted breakfast.
from Adelaide, Australia
Submitted on 25-07-2016
I had to evacuate my room due to smoke/fire in another room. Whilst the manager was friendly, I do not think the staff were appreciative of the traumatic experience of being woken up due to fire in the building & needing to evacuate. When I checked out there was no recognition of the experience or apology or anyone asking me if I was ok.
from Parramatta, Australia
Submitted on 25-07-2016
Very prompt attention on arrival, in our room I no time. Very happy with our comfort suite spacious and spotless! Would definitely stay there in the future, would highly recommend. The comfort suite highly recommend, very quite!
from Brisbane, Australia
Submitted on 25-07-2016
Location is excellent. Close to Westfield shops, restaurants, train etc Very clean. Easy drop off out the front. Check in no drama. 2.3 metre secure undercover parking. Great views of City including the EYES Wheel far in the city if you get a high floor. Buffet breaks...book ahead and save $9. Great lounge to meet friends in for a drink or coffee. Spa baths. The pool wasn't heated enough to swim in however....so unless it's summer you can't swim is the only draw back. You may pay a little bit mo... Read more
from Port Macquarie, Australia
Submitted on 26-07-2016
great location,second stay here,cleaning and front desk staff excellent.we will stay here again next time in sydney as close to everything..would certainly reccommend this mantra in parramatta..we were allocated same apartment as last stay and very happy with it
from Brisbane Region, Australia
Submitted on 27-07-2016
The staff were great and the apartment spacious and very comfortable which suited our needs. While not being familiar to the area initial access was confusing but once sorted was fine. Room service was tremendous and meals of high standard.
from Bowral
Submitted on 29-07-2016
Did everything it needed to do. Good bed and shower. Reasonable breakfast (had to ask separately for a decent coffee). Staff were helpful. Never sure why parking is an additional cost ... But mantras not alone there. Overall happy.
from Faulconbridge, Australia
Submitted on 30-07-2016
Loved our night away! Spa good for 2, the complimentary wine, comfy bed, great room size, quiet on Friday night for guests, and the complimentary breakfast was such a great price. A little traffic noise but we slept really well. Will return.
from Brisbane, Australia
Submitted on 30-07-2016
Booked from iPad through just Wotif. Was a well set up apartment in a good location, close to transport, cafes and seven-eleven type stores. Opposite gardens. Recommend this for couples holidaying, would be OK for business trips. Only problem is charging for wifi, when will Australian hotels get this is a no no. Does not happen in England, France or Netherlands.
from Greater Melbourne, Australia
Submitted on 31-07-2016
Comfortable room, very pleasant staff in restaurant and front desk. Nice continental breakfast but was missing cooked tomatoes this time. Just a bit noisy in the corridor at night. Got woken up at 4.30am and 5.00am.
from Townsville, Australia
Submitted on 31-07-2016
Room was very well presented. Solid shower with excellent pressure! Perfect location next to the train station and Westfield. Efficient and friendly staff. Excellent touch to have water with fresh fruits available near reception especially
from Bathurst, Australia
Submitted on 03-08-2016
Overall my stay was pleasant and the room was very clean. Some of the staff were friendly but didn't go out of there way to make you feel welcome. I stay due to location only but the service could be improved upon.
from Sydney, Australia
Submitted on 03-08-2016
This is the third time that my partner and I have stayed at your hotel. All three times the spa on level 1 has been out of order. We asked for a king size been we received two singles joint together. It's upsetting that it cost an additional $20 to check at at 12. Also I am yet to have the $100 holding fee for incidentals refunded to my credit card. The issues listed above make us reluctant about staying at your hotel again.
from Canberra, Australia
Submitted on 03-08-2016
Good location close to shopping mall and restaurants. Good Irish pub on the next corner. Also close to restaurant strip which is on the other side of the railway lines - access by walking under railway bridge 50m downhill from hotel. Train station is 200m up the road and is a main junction station with frequent services to the city if you are looking for a cheaper alternative than staying in the city. Cab rank 100m up the hill.
from Greater Sydney, Australia
Submitted on 03-08-2016
Everything about this establishment was average except to say that reception staff were tardy. More backup is required when a trainee is on duty. The trainee was left to deal with customer issues without support for periods of time
from Sydney, Australia
Submitted on 03-08-2016
Great value, rooms clean, great view from the balcony, breakfast was great, plenty to choose from and friendly staff. Situated near shops. Rooms were spacious and clean. Check in was fast and efficient and plenty of parking
from Canberra
Submitted on 07-08-2016
Great location in Parramatta, close to Westfield. Easy parking Found lots of hair in the bed, either not changed or not washed to standard. By lots I mean 4 black short and curly, which is 4 too many before we decided to turn the lights out and tried not to think about it.
from Canberra, Australia
Submitted on 07-08-2016
Professional and friendly staff, room very clean and plenty of space and great location to shops and restaurants. Enjoyed my stay and would recommend the Mantra Parramatta to anyone, were for business or personal travel.
from Melbourne, Australia
Submitted on 07-08-2016
Have stayed at Mantra Parramatta a few times now with each time is more enjoyable. Friendly and Professional staff. A BIG Thank you to Angel and Joyal for their fantastic food recommendations and great service :)
from Singapore, Singapore
Submitted on 07-08-2016
Comfy bed, clean sheets / towels, good sized rooms. Overall comfortable room. Only drawbacks are the shower area and wash basin area. Not a separate shower area so after a bath the whole bathroom is wet, inconvenient and can be dangerous . No table on wash basin to put your amenities . Else, couldn't complain.
from Canberra, Australia
Submitted on 08-08-2016
Coming from Canberra with family late night on Friday was very tiring. Check in was extremely fast and property is old but well maintained. I must say I was highly impressed with the customer service provided to me by TIM - I owe him a big thanks as with little one he upgraded us to a one bedroom apartment without any extra. I needed another room in an emergency which he also arranged and gaved me a good price. A big thanks for every thing Mantra - definitely will stay back again. Sleep quality... Read more
from Hornsby
Submitted on 10-08-2016
It was a great experience. Breakfast was simple and very nicely served specially 'Thomas' who gave exquisite service. Rooms are nice with 2 stoves and comfortable beds. Staff was friendly and dedicated except at late check ins. woukd not prefer anyone to see their late check in staff. Rest everything, immaculate
from Canberra, Australia
Submitted on 10-08-2016
Good Hotel to stay, very convenient place. Service is great but one thing I had issues: Breakfast not enough food for Muslim people as they cost you $25 They made the coffee was ok. Other than that staying at Mantra was a good experiencez i can't complaint at all.
from Sydney, Australia
Submitted on 10-08-2016
By Chris Aug 5 to 7. Excellent Position close to CBD and transport. Great service friendly staff always happy to assist and make your stay enjoyable great food at hotel restaurant and plenty of other places close by to eat. comfortable bed and room very neat and tidy.
from Sussex Inlet
Submitted on 10-08-2016
Perfect for what we needed, close to everything, very clean warm and quiet. We will be back , great location , just park the car and walk to what ever we needed. Staff were extremely welcoming and friendly
from Sydney, Australia
Submitted on 10-08-2016
Room too hot, movies too expensive, two singke beds pushed together on wheels the bright spark who thought of that should be fired, woken by trains every half an hour, what looked like fingerprint dust on the bathroom blinds
from Greater Sydney, Australia
Submitted on 12-08-2016
Great value for money. Clean rooms, stayed in a studio over looking the park. Walking distance to Church street where we had dinner and Westfield shopping centre. I would recommend to anyone looking for a short stay.
from Canberra, Australia
Submitted on 14-08-2016
Great location, just next to the station, staff always smiled and were most helpful. The carpets in the hotel were quite dirty and worn out. Would appreciate if I could get a good offer when I stay there in December
from Coffs Harbour, Australia
Submitted on 14-08-2016
Great rooms - bed a little saggy but OK - excellent bathroom - handy to all facilities - but aren't they all? Lifts were quick. Thought the restaurant was average but apart from that, very good. Will more than likely be back. Could hear trains but not a problem.
from Tamworth
Submitted on 14-08-2016
Good breakfast, good room ambience, very convenient to travel with train station nearby. Plenty of parking options and enough room to manoeuvre. Reception staff are very friendly and made checking in and checking out a breeze.
from Wollongong NSW
Submitted on 14-08-2016
We stayed in a studio apartment, it was clean and comfortable. A great place just to relax. It is only a short walk to the main shopping area where we purchased groceries for our dinner, that we cooked in our apartment in the kitchenette. Will definitely stay there again.
from Wollongong, Australia
Submitted on 15-08-2016
good rooms everything you need to live away from home for work purpose with microwave and a sink and crockery for a two people made living easy and comfortable would recommend to work friends for future stays
from Brisbane, Australia
Submitted on 15-08-2016
Great location close to public transport, easy to get into the city, close to shopping with Westfield at the end of the street and a short stroll from a street of great eateries. Will stay again on our next trip to Sydney.
from Melbourne
Submitted on 16-08-2016
This was an overnight stay. Staff friendly. In room dining nice. Airconditioning hit and miss. Very noisy rooms as near railway station and hoon cars. Water in shower was initially hot but started to go cold after not long. Didn't get a chance to explore but some good restaurants nearby I was told by a colleague that stayed same night. She had ok stay not great. Overall not bad.
from Sydney
Submitted on 07-09-2016
Lovely room but the outside hallway was very poor. Carpet outside in some areas wet. Very loud and smelt odd. The room itself was perfect. Spacious and clean we had everything we needed. The location of hotel was good, short walk to restaurants and shopping
from Greater Sydney, Australia
Submitted on 08-09-2016
Room service could be much better. Daily cleaning is much appreciated for this kind of big hotels. But then it is very good experience that I have cooked myself and had my food. Expecting more improvements from the service side
from Melbourne, Australia
Submitted on 08-09-2016
The room was very nice and spacious. It was clean and had all the amenities required. The conference room was set up really well and our function catering was delicious. Hotel staff were very friendly and happy to help with any questions or concerns.
from Newcastle, Australia
Submitted on 09-09-2016
My bed was 2 different night beds pushed together so I had to pick a side and stick to it. I'm not used to sleeping on a single bed so was very restrictive when it should have been a comfy king bed. Didn't get a very good sleep. Oh and aircon kept turning off through the night
from Sydney, Australia
Submitted on 09-09-2016
Highly recommended. Staff were all super friendly and polite. Made my stay that little bit more pleasurable!! Facilities were in top condition and the service was flawless. Meals and drinks were delicious.
from Forster, Australia
Submitted on 12-09-2016
Large Room with extra large bed. Good facilities with microwave , stove top. Close to train station and shops, with easy access from major roads and off street parking. not much more to say. to get to 200 characters
from Taree, Australia
Submitted on 12-09-2016
speed up your check-in and checkout I booked through our company's travel checked in and Mantra did not have my booking, I have all paperwork but had to wait 15mins or so for what? I am a regular their was a room available I don't normally complain but I just got in after a 6 hour drive I always have to fill in a new details card the others park royal novotel have all my details cards details I arrive they give me my key check the c/card number and I am done, I don't have to check out they just ... Read more
from Yeoval
Submitted on 12-09-2016
Excellent location for work commitments and shopping. Staff friendly and efficient. Facilities good and rooms well kept. Easy walking distance to the shopping centre and many, many places to eat. Overall very good place to stay.
from Sydney, Australia
Submitted on 12-09-2016
A good, clean hotel with very pleasant staff. Convenient parking and concierge service. Wasn't keen on the in-room food ( serves too big) but the Bar food was good. Looking forward to my next business stay!
from E
Submitted on 13-09-2016
Not enough car parks. Bathroom very tired. Lots of noise due to road being cut up outside the hotel and the curtains didn't fully close due to broken clips. Food and service in the bar was good. I did get charged for car parking
from Canberra, Australia
Submitted on 14-09-2016
We booked a single room apartment. It was quiet, comfortable, clean and very well laid out. We were lucky to get the last car park available (even though we arrived at 11.30am on a Saturday morning). Other parking options may be available near by - we didn't check.
from Canberra, Australia
Submitted on 14-09-2016
Parra is great central place in Sydney if you don't need to be in CBD. Food in area is great and so is hotel. Only down side was their restaurant was not open Saturday night. I did not fell like going out for dinner. Not to worry only a few minutes walk away are good food spots.
from
Submitted on 16-09-2016
We stayed here when we were visiting from Qld. We had a Comfort Suite. A large room with a kingsize bed and sofa in the lounge. The restaurant cooked a beautiful meals and the service was excellent. The staff on reception were pleasant and keen to make our stay enjoyable. The housemaids were friendly and kept our room nice and tidy. Nothing was too much trouble. Within walking distance to Westfield Parramatta for shopping so some nights we picked up some groceries cooked in the apartment... Read more
from Wallerawang, Australia
Submitted on 16-09-2016
The price and extras helped make my decision to book there. After we checked in I was very happy with my decision. The rooms were very nice the bathroom a good size and great hot water. It was a pleasure to stay somewhere where the clients comfort and attention to details where meet. Something that has been lost in the industry later unless you go to very top end which the average person can't afford.
from Perth, Australia
Submitted on 17-09-2016
Parking was a problem even after asking before booking. When getting breakfast the guy would do a lot better to make eye contact and greet guests instead of just saying fill this form out. I was put into the board room and feel like you had over booked and just tried to put me anywhere. General staff could be educated to smile and greet more. Room was clean.
from Melbourne, Australia
Submitted on 18-09-2016
Fantastic staff, was able to check in a little earlier than 2pm, received an awesome spa pack and bottle of white wine. Had great facilities and a great room (Spa executive suite), also received buffet breakfast as part of our stay. Few minutes walk to Westfield Parramatta as well as train station.
from Sydney, Australia
Submitted on 19-09-2016
We stayed here a week ago after a Raceday Perfect location as its a small stroll to church St for a great feed However being located close to the rail network and a busy rd made it a noisy place to stay Apart from that we had a great time and enjoyed a nice spa to finish our night
from Canberra, Australia
Submitted on 19-09-2016
We came up from Canberra to go to the Davis Cup tennis at Sydney Olympic Park. It was close to the tennis & nice to come back & sit on the balcony & look at the beautiful view. We could see the Sydney Harbour Bridge & Centrepoint Tower which made it special for our 6 year old.
from Adelaide, Australia
Submitted on 19-09-2016
Excellant team members working at the Hotel who make the stay very personal.....well done to Reena, Joyal, Angel, Thomas, Lewis, Tarisha, Brooke, Skye. Rooms are clean and service is excellant from the restaurant, front of house to room service...
from Sydney, Australia
Submitted on 20-09-2016
Fantastic place to stay. All of the staff are very accommodating to your needs. Close to public transport. The food is excellent in the restaurant. Very clean and modern. Beds are very comfortable. Not expensive to eat at.
from Geelong, Australia
Submitted on 21-09-2016
Had an awesome trip. Paid a very small price to have my check out time extended and received a complimentary bottle of wine ????????? was very happy with the friendly and helpful staff as well. Will definitely recommend to my friends and family
from Silverwater, Australia
Submitted on 22-09-2016
The Friendly staff where very welcoming upon arrival.the room was nice and clean. Location was a nice stroll to some restaurants. The apartments have a real nice view. Thanks know you for a wonderful stay.
from Melbourne, Australia
Submitted on 22-09-2016
Very good overall, service was excellent, had no complaints, food was good too, single beds were comfy for single beds and pretty big considering im very tall. The parking was affordable for our trip.
from Perth, Australia
Submitted on 23-09-2016
Mirna and Angela at check in were always polite and friendly. Always acknowledged me. Their service was exceptional. Restaurant and bar staff were efficient and helpful too. One downside was traffic noise could be heard in my 4th floor room
from Sydney, Australia
Submitted on 23-09-2016
Best location facilities and staff will definitely be back.breakfast was fresh and plenty of choice.beds were comfy and the balcony was a great bonus. Easy walk to trains and buses and also easy walk to Westfield and ear streets
from Perth, Australia
Submitted on 26-09-2016
Very happy with the hotel. Very clean and staff were friendly. First time to Parramatta, location was great. Close to shopping, eateries & train station. Would definately stay here again. very impressive!
from Greater Sydney, Australia
Submitted on 26-09-2016
Tidy clean and a great view of the city...fantastic way to enjoy a cup of tea and enjoy the sunrise. The Mantra staff are pleasant, helpful and professional. Clubs, restaurants and coffee within walking distance and taxi's for those a little further for the ladies in heels. A great hotel to stay in the greater west
from Perth, Australia
Submitted on 26-09-2016
The hotel is in a great location close to Westfield shopping center. Short stroll into main town square, Pubs and restaurants all close by. Breakfast in the hotel is really good and has early opening. Nice big TV in room. Will stay again.
from South Coast, NSW
Submitted on 27-09-2016
Nice clean room and friendly reception, however staff in bar and room service staff were very unfriendly and unhelpful. Expensive meal that arrived soggy, very disappointed. No meal options for children.
from Ballina, Australia
Submitted on 27-09-2016
We chose the Mantra as it was central for family members travelling from within Australia to be close to those living in Parramatta whilst having excellent access to public transport and affordable family style restaurants.
from Brisbane, Australia
Submitted on 29-09-2016
I was only staying with your hotel as it was booked through our company, I wouldn't recommend for a personal visit. Girls on reception at check-in were fantastic, very friendly and helpful. Gentleman at the desk when I checked out early 5am wasn't friendly at all and didn't give off the welcoming vibe that you would expect from such a chain of hotels. Meal options were poor for both room service and dine-in. Meals arrived luke warm and weren't fantastic.
from Canberra, Australia
Submitted on 29-09-2016
Clean fresh rooms, windows can be opened to enjoy fresh air. Great location, just a short walk to railway and buses as well as shopping mall and restaurants. Longer walk to river and ferry. Easy access by car.
from Brisbane, Australia
Submitted on 29-09-2016
Clean and tidy accommodation in a great convenient location and has all the creature comforts and amenities there. Staff very willing to assist and great variety on offer for breakfast in the restaurant.
from Auckland, New Zealand
Submitted on 30-09-2016
Rooms are very good and staff were very attentive and polite. The restaurant breakfasts and dinners were very good quality. The underground car park is very handy however I recommend that parking for guests should be free of charge. Also internet should be free of charge in every room.
from Old Bar, Australia
Submitted on 30-09-2016
Wonderful staff. Housekeeping impeccable. One of the cleanest hotels we have stayed with. Room service was great to have. The food was good with large servings. Everything was handy with Westfield close by as well as trains and buses. The only thing we missed was having free wifi which is usualy included in hotels we have stayed with previously in Parramatta with similar rates. Overall very comfortable stay.
from Armidale
Submitted on 03-10-2016
Rooms are not as nice as the prices per night. Can not call the rooms studios because they are far from, a very standard motel room. Bedding was just a dooner cover wrapped in sheets, the bathroom had no fan so everytime you had a shower the room would fill up with steam, no hot water when having a shower and to top it off they wanted $15 per day for parking. I mean c'mon after paying $296.00 per night the least they can do is give the guests parking.
from Brisbane, Australia
Submitted on 03-10-2016
No free wifi in this day and age astounded me. Bedroom was on the train line. The kids wanted some snacks, the tub of Pringles had obviously been opened by the previous guest and resealed and the Kitkat was stale. Bar closes early and the restaurant wasn't even open on weekends. If felt as though they really didn't want the guests to stay in the hotel.
from mossvale
Submitted on 03-10-2016
So easy to drive and find. reception was pleasant. we have stayed here for the last 4 years on the long weekend as its a great spot to go to the nrl grand final to catch a train. its a 2min walk to parramatta station&westfields .we stayed in room 1002 its an 1 bedroom apartment with kitchenette, microwave etc the bed could be upgraded as its an old style double bed bit on th hard side and to small for hubby th bathroom is of good size plus has a double spa, shower over th spa plus a washing ma... Read more
from Melbourne, Australia
Submitted on 04-10-2016
Room was small, cracks in walls, old and outdated colours. Pool was freezing, couldn't swim in it, got locked out of the gym. Slow at restocking buffet breakfast. Room wasn't made up second day & had to with half hour for towels. Great location though, close to station and Westfield Parramatta.
from Auckland, New Zealand
Submitted on 04-10-2016
This was a great location for everything I needed. Would definitely recommend this for anyone travelling to Sydney. This hotel offers everything you need for a great holiday. I will definitely stay again.
from Canberra, Australia
Submitted on 11-10-2016
We often have to conduct business in that area of Sydney so makes for a convenient location. Good staff and facilities. I have stayed in this hotel previously and would do so again. I would expect that a hotel of this standard would provide free Wi-Fi, also a revamp of the gym could be considered.
from Jaipur, India
Submitted on 11-10-2016
I stayed over a month and the staff was very cooperative and understanding of the requirement. It location have been very convenient to me between my office and train stations. While this is good, few more good things can be expected if business class rooms are opted than the regular rooms.
from Sydney
Submitted on 11-10-2016
Great location, quiet, kitchen not available first night- big disappointment after being on feet all day. Wine far too expensive we are not all entitled to expense accounts. I do not have the time to write a book.
from Sydney, Australia
Submitted on 12-10-2016
Hotel was busy upon arrival (checked in around 5pm) and the hotel car park was full so had to park on the street. Staff were friendly upon arrival. Room was nice and spacious (executive spa suite) but it was noisy (cars and people on street) even after requesting a quiet one for business purposes. Desk lamp didn't work which was a problem. Room service was fast and it was delicious. Staff were rude the next day upon requesting a paid late check out (which I was told could be done for an addition... Read more
from Budapest
Submitted on 12-10-2016
I was staying there during all of my business trips in Sydney and I would definitely recommend the hotel. Great facilities, spacious apartments, city train and restaurants nearby, a very good value add in all respects.
from Jerrabomberra
Submitted on 16-10-2016
Rooms were clean and comfortable with great view over Sydney. Only stayed a short time and everything was as expected. The staff were friendly and helpful. Close to pubs and restaurants as well as shops and transport links
from Darwin
Submitted on 16-10-2016
Kitchen facilities were not good. The bed and all the other equipment was good. The television was good. The food was good in the restaurant. The staff was friendly and helpful. The room service was excellent, the rooms was cleaned, awesome!! The location is perfect.
from Sunshine Coast, Australia
Submitted on 16-10-2016
Excellent rooms, service and location. Parramatta station was an easy walk away, with the same for the shopping centre. Staff were friendly and efficient. Had a great cocktail in the bar- we didn't eat breakfast there, but it looked good and will try it next time we stay.
from Brisbane Region, Australia
Submitted on 17-10-2016
In town for a short visit to Westmead Hospital, Hotel is centrally located close to Parramatta rail and Busses, also close to Westfield shopping centre and restaurants in Eats street . Room was clean and well presented , staff were polite and helpful, bit disappointed that there was no airport shuttle service available, also the traffic noise in our room was noticeable but not excessive.
from Brisbane, Australia
Submitted on 17-10-2016
Overall the stay was pleasant with comfortable room although bed was a bit too firm for my personal liking. The service in the bar & restaurant was good and the food very tasty, especially the salt & pepper calamari.
from Muswellbrook, Australia
Submitted on 01-11-2016
The location of the hotel is very convenient, very close to the station. A smaller car to park would it be perfect as the car park is a bit tricky for older people. The room and service was very good and the staff members were always polite and helpful.
from Melbourne, Australia
Submitted on 01-11-2016
Nice place to stay. Hotel was clean and friendly staff at the front counter. Drinks in the bar where a bit overpriced but an Irish pub was near by with plenty of Amber fluid for rehydrating and nibbles
from Wollongong, Australia
Submitted on 02-11-2016
very old smoke smell was evident in the room, it was a great room, but sadly very smelly, the receptionist only offered air freshener, which would not have done anything, I slept with the door open to alleviate the smell...
from Robina -Qld
Submitted on 03-11-2016
Convenient location and proximity to Westfield Shopping Centre - clean, comfortable, well serviced room - friendly staff. Only disappointment was that we were told that the Restaurant was open for dinner at 6.30pm, only to find out at 7.15 pm that it was NOT open on Friday evenings!
from blayney
Submitted on 04-11-2016
Clean .well serviced room although our room was near a very noise motor that went all night. great location to catch the train into Homebush or town. Yummy food and very happy waiters both there and at breakfast. Front staff were pleasant but not overly accommodating with information. Would stay there again
from canberra
Submitted on 06-11-2016
Due to the construction going on there was a lot of noise. I will be booking again on the 18/11/2016 and would be hopeful to receive something complimentary from management. I have always enjoyed my stay and have recommended to others the same.
from
Submitted on 06-11-2016
The location of the hotel was perfect for what we required. There was shops and restaurants nearby. Although there is a massive office block right next to the hotel that seemed to be open 24 hrs during the weekend which made keeping the curtains open not possible due to privacy. The pool was massive and beautiful the spa was great, but once again the office building peering directly into the pool area was not pleasant. The staff were not friendly or even approachable.. I'm used to having a very... Read more
from Canberra, Australia
Submitted on 06-11-2016
Booking issues - funds debited from a/c 3 months after Mantra advising cancelled reservation most unprofessional. Overall standard of cleanliness has declined long hair in bathtub Positive nice breakfast!
from Launceston, Australia
Submitted on 07-11-2016
Pool and spa were lovely and the location was great with the Westfield shopping centre just a couple of minutes away. Transportation such as buses and trains were also very easily acessable being just across the street!!
from Mosgiel, New Zealand
Submitted on 07-11-2016
Professional front office staff. Shame about blackout curtain in bedroom that ket in light from street lamp. The sitting room was darker. The toilet flush stuck on. Generally clean and tidy. Car parking should have been free on weekends.
from
Submitted on 08-11-2016
I had the pleasure of staying at the Mantra Parramatta on a business visit. I was very impressed with the staff that I dealt with. Both Reena, duty manager and Sudhir the food & beverage manager were very polite and helpful. They made my stay so much more enjoyable and I recommend a stay here if you are in parramatta. Well done guys!
from Perth, Australia
Submitted on 08-11-2016
Comfortable and close to amenities. In room coffee could be improved. Staff were FANTASTIC - helpful, friendly and seemed to genuinely enjoy their job. Would be nice to have a smoking area after 10pm so i didn't need to stand on the street at night - I'm from a different time zone! Great place.
from Canberra, Australia
Submitted on 11-11-2016
We were in the apartment side of the hotel, and if we were staying for longer than a weekend, this would be ideal with it's kitchenette and laundry and separate bedroom. The bed was not super comfy, a soft topper would have made a difference. The blackout curtains are not great, as they sit under the frame of the windows and doors, letting light flood in around the tops of them. The shower was great - fast, good flow and heated very quickly. There was alot of room in the bathroom also. The sta... Read more
from
Submitted on 13-11-2016
For the price we paid I expected much more, the rooms are very small and standard and now looking at prices they offer we definitely over payed due to booking the hotel on the day, the room we stayed in smelt of cigarettes and when we called to ask to be located to a different room as I am pregnant and we also had our 2 yr old daughter with us the gentlemen on the other end of the phone seemed very uninterested, he replied with someone will be up there shortly 20 minutes had past and no one had ... Read more
from Newcastle, Australia
Submitted on 13-11-2016
Clean, comfortable room and good facilities. Well priced and staff friendly and helpful. Well positioned with Westfield Parramatta a short walk away. Happily recommend to anyone visiting the area for business or pleasure...
from Brisbane
Submitted on 13-11-2016
The way we had been greeted then treated by reception staff was with a poor attitude, I felt like I was bugging her by trying to check in to my room and then again on the way out. TV was hard to use at first and no instructions were provided. Free Wifi would have been nice considering the hotel is classed as 4 star. Also two keys would have been nice.
from Nowra, Australia
Submitted on 14-11-2016
Thanks for comfortable stay with friendly and professional staff....will stay again as it walking distance to our Parramatta office and also to the transport hub making it easy to get to where you need to be.
from Darwin, Australia
Submitted on 15-11-2016
Reception service was good. The room and hotel was quiet and allowed one to take some time out to rest and reflect. Excellent that Mantra is just close to the train station and the big Westfield mall and eat-out spots!
from Newcstle, Australia
Submitted on 20-11-2016
Have stayed here previously. Service is always excellent. Location is fantastic - close to Westfield. Walkable to Church Street Mall (prob not late at night alone!). The room on this stay was not the best I've had. Smelt a little of urine and was on the 1st floor overlooking the main road, so was a little noisy at times. But wasn't enough to ask for a move! Staff are always friendly, and the breakfast is good.
from Melbourne, Australia
Submitted on 20-11-2016
Loved our stay at The Mantra Parramatta. Friendly and helpful staff and very conveniently located close to the Mall for shopping, Church St shops/restaurants and public transport. Our room had everything we needed and we would definitely stay there again.
from Ballina, Australia
Submitted on 20-11-2016
There should be a restaurant open on weekends or it should be told it is closed on weekends to perspective quests before they check in so they know what to expect on their stay. There are not very many eating places near this hotel so you have to walk quite a distance to find somewhere decent to eat
from Condobolin, Australia
Submitted on 20-11-2016
The service and room itself were fantastic. But I will not stay in that room again (2 nights). The central air conditioner was way too loud and it was quieter in the hallway. I did not have the separate room air conditioner on so that was not the issue. I rang the front desk after my second attempt at sleeping failed but was told nothing could be done. If you can get a room that is lower it may be away from the central air conditioner unit and nicer.
from Sydney
Submitted on 20-11-2016
Would not stay again here I'll pay $100 extra to stay somewhere with better service. Overall room was clean but service was not nice. Did not feel welcome at all when we entered the building and the overall vibe of the place is depressing
from Singapore
Submitted on 24-11-2016
Near shopping mall within walking so getting grocery and shopping is easy Near railway station so getting to city is easy Bus stops are near hotel Staff are friendly to guest and rooms are clean Many resturants with different variety nearby the hotel
from Brisbane, Australia
Submitted on 24-11-2016
Very happy with accommodation, and liked that there was a microwave and small fridge (and hotplate - not that I would use that). Bed was very comfortable, however side tables were very small, could not fit my phone, iPad and the light all at the same time. would have liked a smoking area without having to stand on footpath outside.
from Australian Capital Territory, Australia
Submitted on 24-11-2016
As usual rooms were tidy. I was even allowed to book early into the rooms and check out a little later. Convenient location close to races and shpping complexes. I feel the breakfast can be updated...
from Christchurch, New Zealand
Submitted on 25-11-2016
Stayed here for 3 nites In October, great room on 5th floor, quiet, very spacious & clean. Kitchenette a bonus. Very convenient, close to shops, restaurants, supermarket, Westfield Mall, train. Would stay here again, price was very reasonable.
from Ghaziabad, India
Submitted on 25-11-2016
Comfortable, spacious room. Good temp. control of Air con. Pillow & mattress very comfortable. Liked the outside view - playground with children in evening. Would prefer more TV channels & more lighting near the sink / microwave.
from Nsw
Submitted on 27-11-2016
Great location, clean rooms, staff were pleasant enough. A bit disappointed we weren't advised of the restaurant closure when we checked in. It was a little inconvenient but we managed to walk around parramatta and find other restaurants.
from Cairns, Australia
Submitted on 28-11-2016
Good clean and close to the train and CBD. Restaurants near by and shopping centre. The breakfast was great. Had time to duck down to the Gym also. Could not get the TV in Gym working though. Service at counter was quick and easy.
from Sydney, Australia
Submitted on 29-11-2016
Great rooms just don't order the food or open the windows if you don't want to hear the trains cranking by. Oh and don't forget to bring $200 deposit even though they have your license details and you have already paid in full.
from Melbourne, Australia
Submitted on 29-11-2016
We had a very nice time at Mantra. Very approachable and friendly staff. Good rooms, good temp. control and air conn. Utensils provided in the kitchen are good too! It would be great if there could be stuff to use the microwave as well.
from Perth, Australia
Submitted on 29-11-2016
Stayed only 2 nights on business and found room to be more than adequate. Very neat and tidy and well appointed. Comfy bed but pillows were too soft for me. Room did lack an information folder containing location of hotel amenities and more TV channels would have been a bonus. The check in staff were very friendly and the ability to store luggage after check out was much appreciated.
from Melbourne
Submitted on 30-11-2016
I'm not happy with service when they ask just 30 min late checkout even I past one of they staff message after that also receptionist ask for next day room fee then i told her what happened. After 30 late she is said u don't need pay.
from Jacksonville, Florida
Submitted on 30-11-2016
Overall very happy with our stay. We booked at last minute and didn't know anything about area, etc. location turned out to be great, room good, and our stay was wonderful Coming from US- still surprised at having to pay for wi-fi. This was the only hotel we had to pay for wi-fi.
from
Submitted on 02-12-2016
We ran a seminar and workshop in the hotel. We chose the venue because of its central location. The meeting area was adequate and the staff very accommodating. The catering was and service provided quietly and unobtrusively. The sound insulation was not as good as it might have been with a competing seminar in the adjacent room.
from Newcastle
Submitted on 03-12-2016
Great place to stay for a weekend away close to shops and pubs and right down the road from the train station which is only another 10 min ride to inner city. Great place for the feel of Sydney but feels like you right at home.
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