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Mantra Parramatta

Sydney, New South Wales, Australia (SYD)

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Based on 543 reviews
Room & Rates
Comfort Suite

Comfort Suite

1 queen bed
584 sq feet (54.3 sq meters)

Layout - Separate sitting area
Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Hop Into Mantra

1 queen and 1 sofa bed
Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Summer Tastic

1 king bed or 2 single beds
Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Spa Studio - Just the Two of us

Executive Spa Studio - Just the Two of us

1 king bed
420 sq feet (39 sq meters)

Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Executive Spa - Just the Two of us

One Bedroom Executive Spa - Just the Two of us

1 queen bed
452 sq feet (42 sq meters)

Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Business Studio

Business Studio

1 king bed or 1 queen bed
269 sq feet (25 sq meters)

Entertainment - WiFi, cable channels, and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio

Studio

1 queen bed or 2 single beds
312 sq feet (29 sq meters)

Entertainment - WiFi, 37-inch LCD TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Spa Studio

Executive Spa Studio

1 king bed
420 sq feet (39 sq meters)

Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Apartment

One Bedroom Apartment

1 queen bed
431 sq feet (40 sq meters)

Layout - Bedroom and living room
Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Executive Spa

One Bedroom Executive Spa

1 queen bed
452 sq feet (42 sq meters)

Entertainment - WiFi, 37-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Mantra Parramatta
Cnr Parkes St And Valentine Av, Parramatta, NW Australia 2150

Rooms
Make yourself at home in one of the 230 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. This apartment also features wireless Internet access (surcharge) and concierge services.

Dining
Satisfy your appetite at the apartment's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Parramatta? This apartment has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: AUD 500.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Jacuzzi/Hot Tub
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Room Service
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 543 reviews
from Melbourne, Australia
Submitted on 18-05-2016
Stayed here twice in last month on business. Rooms are large, beds are comfortable and staff friendly. Surprisingly room service food is good! A pleasant venue in a busy location. Room rate high but driven by demand! Other hotels are also the same!
from Cairns, Australia
Submitted on 18-05-2016
The room was average, location was great though. Close to shops bars and restaurants. Also close access to public transport/ taxis etc. Its Value for money, you get what you pay for. I would recommend this hotel to anyone not heading to the city and is looking for a weekend getaway.
from Chennai, India
Submitted on 21-05-2016
Located right next to Westfield mall, train station and bus stand. The rooms are small and functional. Paid wifi ($25/day) and paid parking ($25/day). The restaurant is ok and room service is very prompt. Check-in, check-out process can be better.
from Surfers Paradise, Australia
Submitted on 22-05-2016
This hotel is not so close to the main dinning precinct, you need to walk thru the square & another block or so to get to the main restaurant area. But there are places to eat near the mall. It is close to the railway station & easy walk to the Westfield mall. You get a small kitchenette enough to make breakfast which is good as their restaurant dosen't open till 7am. It's comfortable & quiet. There is car parking at $15 a day which is a good price in Parramatta.
from
Submitted on 23-05-2016
I have stayed here for 12 years on a regular basis. It's been steadily going downhill. My last trip, will probably be, my last trip. Service at the front counter was atrocious, indifferent and boarding on rude customer service officer made check in frustrating. Demanding photo ID, and authorisation of $200 on my card, having to refill my details is a stark contrast to the time when I would be welcomed back for my next stay. The two single mattresses where thin and cheap, a far cry from the... Read more
from Brisbane, Australia
Submitted on 03-06-2016
Recently in Sydney for business at Greystanes I chose Parramatta for geographical purposes over Prospect for Accommodation & Food. Our company uses Mantra in Parramatta and for good reason, the location and facilities were very handy and the staff were very accommodating.
from Parkes, Australia
Submitted on 06-06-2016
Rooms very clean - friendly staff - close to ANZ stadium and west fields shopping centre - would recommend to other people - good view from some rooms - felt safe and secure whilst staying in the room
from Brisbane, Australia
Submitted on 07-06-2016
We had the worst nights sleep due to the heating was broken and told there was no other room available. A portable heater was delivered but did not work. A 30cm fan heater was then provided. Terrible nights sleep on a cold evening. Breakfast voucher offered as compensation. Then 20% which I refused, and finally they gave the parking free - $75 on $250 for the night. The Duty Manager said she was not empowered to give more.
from Sydney, Australia
Submitted on 07-06-2016
Very nice motel however the bedding and pillows were of poor quality and the floor level in which we stayed could do with a complete makeover as it is old and out dated and has a smell about it. The breakfast offered as part of the package was very good. Good and friendly staff.
from Oberon, Australia
Submitted on 07-06-2016
Stayed in a one bedroom apartment with Spa. The bathroom was only ok, needs a little bit of TLC (not a fan of shower curtains either), but the unit as a whole was clean and tidy. Check-in was good and the staff were very pleasant and accommodating. Breakfast was really nice, with quite a good selection of breakfast food options.
from Sydney, Australia
Submitted on 19-06-2016
The Staff were absolutely amazing after some massive dramas with watif the duty manager was absolutely wonderful a pleasure the extremely loud beeping from the smoke detector all night was horrendous... I did not sleep all evening
from Sydney, Australia
Submitted on 20-06-2016
Nice warm comfortable bed, nice view and awesome spa bath, service could be better thou and bath ropes with slippers would of been great if supplied... Air cons are very loud out side but not much noise when windows and sliding balcony door is shut... I Would stay again but only at a last resort or had to be in that location, reason being I've stayed in nicer places and at a cheaper price...
from Surfers Paradise, Australia
Submitted on 20-06-2016
We were in town for a expo over the weekend and also to celebrate our anniversary from the moment we arrived it was a truly amazing. Front desk staff was very friendly and checked us in with no problems then we headed up to our room. We were in a executive spa room and when we walked into the room the first thing we noticed how massive the room was. Hands down one of the biggest hotel rooms I have ever stayed in so much space haha We also found a cheese platter and a welcome/happy anniversary ca... Read more
from Perth, Australia
Submitted on 21-06-2016
1 bedroom apartment was clean, quiet and comfortable with city views. Friendly hotel staff and breakfast was adequate. The convenience of staying here is close proximity (5 min walk) to the train station and Westfield shopping centre.
from Young Harris, Georgia
Submitted on 22-06-2016
Wonderful staff great food very accomodating good beds great pillows. The staff at reception were very helpful. The rooms were clean and tidy well done to the cleaners. Easy access to the shopping centre. Good car park. Staff were very professional
from Raymond Terrace, Australia
Submitted on 29-06-2016
We stayed at the mantra paramatta for six nights and the staff were extremely helpful and friendly. I couldn't recommend them enough. However the accommodation in the apartment was extremely dated and noisy. We were on the eighth floor and and could hear our neighbours including their toilet habits regularly. The location was excellent as it was only a couple of hundred metres to Westfield Paramatta.
from Newcastle, Australia
Submitted on 01-07-2016
The staff were pleasant and helpful, there were taxis and trains right out the front and only a short stroll to cafes and shops. The rooms were spacious and clean and the breakfast in the dining room was outstanding.
from Sydney, Australia
Submitted on 01-07-2016
Me and my partner stayed at mantra over the weekend we really enjoyed our time . Room was very clean ,staff were helpful, definitely value for money. Breakfast was good . Loved the late checkout. Definitely will stay at mantra again and Would recommend to anyone.
from Melbourne, Australia
Submitted on 01-07-2016
It was great time at the hotel and the service was unforgettable. Great location for me to attend my friends and family. Great value aswell for the people who are looking for a long stay with family and friends:)
from
Submitted on 01-07-2016
Very good location but a little dated. Hotel is 2-3 mins walk to parramatta railway station and westfield shopping centre. Rooms are clean and quiet. Hotel is easy walking distance to parramattas 'eat street' in church street (500m or so). Hotel staff friendly and helpful. Parking available for $15 per nite under the hotel. Hotel room has a little kitchenette with sink microwave, small fridge, kettle and 2 burner cooktop. Room also has ironing board/iron and hairdryer for your use. Downside of h... Read more
from Sydney, Australia
Submitted on 04-07-2016
It was a last minute decision for me an hubby to leave the house for a night out. It was the only one available from the list we had selected but I'm glad we got it because it was just what we needed with baby so it was just perfect for us three. ????????
from Melbourne, Australia
Submitted on 04-07-2016
Very good location in Parramatta - close to shops, restaurants, station, office precinct....Staff are friendly and helpful. Has a good sense of entry and parking. Overall standard is very good for the price point it is marketed at.
from Port Macquarie, Australia
Submitted on 04-07-2016
Rooms were very clean and tidy. Location is very close to the train station and the westfields. My whole stay was a good experience everyone was friendly and everything was clean. I did find the carpark very tight and hard to get around but manageable.
from Parkes, Australia
Submitted on 06-07-2016
Staff are very friendly and helpful, great location - very close to the Parramatta train station, Westfield shopping centre, and only a short walk to the Parramatta eat street. Rooms are very clean and tidy with internet available. Quiet rooms and comfortable bed. I stayed there for 4 months and enjoyed every bit of my time there. Would certainly recommend the Mantra Parramatta and would go back there anytime I had the opportunity.
from Batemans Bay, Australia
Submitted on 06-07-2016
Rooms were modern and clean. Bed terribly uncomfortable and the cleaner put my breakfast menu on the back of the door so I never received my breakfast in the morning. The manager did give me a breakfast voucher after I advised them. I expected better.
from Wollongong, Australia
Submitted on 08-07-2016
I'm just happy that there was a stovetop, microwave, and kitchen sink, as my experience with other hotels did not have these conveniences for cooking meals. Other than that, everything was up to the fine standard that I expected.
from Somers, Australia
Submitted on 08-07-2016
Hotel rooms very spacious and comfortable Staff excellent, great location being near train station.Overall the hotel is very good but the onsite restaurant had some minor issues; the quality of the food in the restaurant and a pushy waiter but don't worry there are some excellent pubs clubs and restaurants nearby
from Gold Coast, Australia
Submitted on 09-07-2016
Room were clean but had noisy air con fan when being used. Sleep was disturbed both days early by staff. First hotel that ive been too that charges for parking especially when theres not enough spots to park.
from Batemans Bay, Australia
Submitted on 10-07-2016
Staff friendly and helpful. Room clean, quiet and comfortable. Good shower. Accessible carpark even for a 4 x 4 service ute. Bar and food good. Only gripe is the credit card surcharge on top of advertised room rate.
from Melbourne, Australia
Submitted on 10-07-2016
The hotel is tired and old, the room was not clean with dirty marks on the cupboard doors, the bed was old and uncomfortable, the pillows were old, the spare blankets were dirty and stained, the shower head had mud/dirt coming out of it and this collected in the bathtub, the bathroom sink tap hot water was brown. The nice thing was the staff were great and the room was quiet.
from Melbourne
Submitted on 11-07-2016
Best place at affordable price. Love the vies from the window. Close to all the places and easy to park at anytime. Studio is quiet spacious as well service desk is available 24 hrs. Rooms clean. Lift clean. Overall 10/10
from Melbourne, Australia
Submitted on 12-07-2016
Handy location between Melbourne and Queensland to stay overnight. Easy to find - disappointed parking cost an additional $15-00 overnight - a hotel should have parking included. Breakfast was great with lots of variety. Pity the pancake machine was broken - my daughter wanted them and it didn't work. overall what you would expect for the price paid.
from Singapore, Singapore
Submitted on 12-07-2016
We were in sydney for a conference at Olympic Park and it was just about a 15min drive. There is a huge mall 5 min walk away with supermarket, restaurants and many other shops. There was cooking facilities in our room so we could prepare simple meals to eat between sessions at the busy conference! The service at the hotel was really excellent too
from Dubbo
Submitted on 13-07-2016
Really great place to stay when visiting Sydney with family. Rooms are excellent. Lots of space and kitchen facilities are very handy in apartments. The location is so convenient for public transport and shopping. Staff were very friendly and efficient. Would definitely recommend..
from Melbourne, Australia
Submitted on 17-07-2016
I often stay in Parramatta for business, this was my first time at The Mantra. THe staff were very friendly and helpful, the location was great with easy access to the carpark and Parkes st. The lifts were fast. Only issue was that the traffic noise was quite loud throughout the night.
from Blue Haven, Australia
Submitted on 18-07-2016
We paid for a twin room and on arrival there was only a queen size bed, reception sent someone up to make up the pullout sofa. There was no reduction in price for sleeping on a pullout and it wasn't very comfortable
from Canberra, Australia
Submitted on 18-07-2016
I attended a course at the hotel. Food and service was fabulous - particularly the hospitality staff. Breakfasts were great! Morning showers luke warm at best - biggest disappointment (however, I was compensated by reception staff for the inconvenience - a pleasant outcome). Night showers perfectly hot. I was woken twice during the night at 2 & 5am respectively by other guests returning to their rooms yahooing & continuing to party in the adjoining room/s - not the fault of the hotel. An ea... Read more
from Greater Canberra, Australia
Submitted on 18-07-2016
Lovely place. Location was very handy, acted as a base for a short family getaway. Easy access to train into City. Staff were very friendly and happy to help. Big shopping centre a short stroll up the road. Couldn't fault cleanliness.
from Bowral, Australia
Submitted on 18-07-2016
The Mantra Apartment was very close to the train station and Westfield Shopping Centre (10min walk). Clean room and staff at the bar were very friendly, Fantastic eateries nearby. The Mantra bar serves delicious double decker sandwich with such generous servings. Sleep quality was good apart from the pillows. They were too soft. Other than that, I would stay there again.
from Sydney, Australia
Submitted on 20-07-2016
Love the location very clean and tidy but I do think you should extend the check out time till 12 at least so it gives the customers time to get there things together and not have to rush that's my opinion
from Melbourne, Australia
Submitted on 20-07-2016
Excellent accommodation in Parramatta CBD. Close to Westfield Shopping, Train Station, Restaurants...all you need and short walk to office. Restaurant and bar meals are good quality with attentive staff.
from Orange, Australia
Submitted on 20-07-2016
The room was great the staff were helpful the breakfast buffet was very good I really enjoyed my stay what else is there for me to say value for money location traffic noises was only problem but complimentary bottle of wine helped some
from Singapore
Submitted on 20-07-2016
The location was great for us as it was 5 mins walk to the train station, in addition, there was also a direct bus for us to Olympic Stadium. Westfield Mall was also 5 mins away so it was easy to get food. The room was clean and spacious, washing machine, dryer and microwave oven definitely came in handy. The reception staff could be a tad friendlier though, wasn't impressed with their service at all. But overall, the location and room made up for the lack of service!
from Indianapolis, Indiana
Submitted on 20-07-2016
Enjoyed my stay there. Would prefer to be able to keep shower water off bathroom floor. Would like a small free snack. A few things overpriced is OK, not $5 for a small packet of biscuits was overdone.
from Coffs Harbour, Australia
Submitted on 24-07-2016
Got upgraded to a studio apartment. Was lovely and quiet and comfortable. It was clean looking. Didn't hear anything from the other rooms. The only hassle was that some light from the corridor came under the door but a towel took care of that.
from Kellyville
Submitted on 24-07-2016
Staff were excellent . Check in was a bit abrupt apart from that I was very happy would recommend to a friend . The car parking though was a bit difficult lucky enough to find one available cat space!!
from Sydney, Australia
Submitted on 24-07-2016
The team at Mantra Parramatta were fantastic to deal with. We had 2 good sized groups in for 3 days each time. Food is really import for big groups and this part of the stay was perfect. Any of our needs were met quickly and without fuss.
from Orange, Australia
Submitted on 25-07-2016
We have stayed at the Mantra before and it was fabulous. However, this timw we were very disappointed. We asked for an upgrate days prior and never received it, the credit card bond was the same as a one night stay and you have to pay for parking. All the hidden costs is not right on check in. Very disappointed.
from Canberra, Australia
Submitted on 25-07-2016
I was very happy with the cleanliness, comfort and appearance of my room. Staff were friendly and professional. My only tip is that, If you are handed a breakfast voucher upon check-in, confirm whether it is for a free or discounted breakfast.
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