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Active Stays

Gold Coast (Coolangatta), Queensland, Australia (OOL)

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Based on 43 reviews
Room & Rates

Twin Room

  • Two Single Beds
A minibar is provided. Handy amenities include air conditioning.

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Double Room - Active Stays - 1

Double Room

  • One Double Bed
A minibar is provided. Handy amenities include air conditioning.

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Active Stays
2481 Gold Coast Highway, Mermaid Beach, QL Australia 4218

Property Features.
Active Stays features a restaurant and a bar/lounge. Recreational amenities include an outdoor pool. Spa amenities include facials and beauty services. Wireless Internet access is available in public areas. Additional property amenities include laundry facilities. This is a smoke-free property.

Air-conditioned guestrooms at Active Stays feature minibars. Wireless Internet access is available.

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: AUD 5 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 43 reviews
from Craigieburn, Australia
Submitted on 05-19-2014
Was totally ignored at the desk on arrival and even they get there 10 mins early on check in was made to wait 15 mins only to be told what are you waiting for, requested a close to pool room having booked 6 months in advance got about as far away as u could be. Smoking was aloud on site meaning when we where out our room smelled of smoke coming from downstairs. Was offered a room change at $130 extra and $6 for extra towels and pillows. The under ground car park is a maze and very obscure poten... Read more
from Melbourne, Australia
Submitted on 10-31-2012
what a terrible place, broken plastic chairs, no towels, rationed toilet-paper, empty soap dispensers, dirty pool. breakfast is a joke some cheap white bread with margarine smeared on the side of the plate. we bought a coupon deal, we are still waiting for the voucher deals etc sunset cruise, bottle of wine and massages to be honoured (when the japanese lady is back from her country). during the whole of our stay not once did our room get serviced. mobile phonecalls were a waste of time and expe... Read more
from Canberra, Australia
Submitted on 10-03-2012
My boyfriend and I bought a 'GROUPON' endorsed trip away to stay at this venue which was absolutely AWFUL! The rooms were no where near a 3 star rating, we had no clean linens or towels - even after asking for them multiple times. The reception was always locked and unattended so help was hard to find and the place was a dive... No soap in the bathrooms, dust and water damage everywhere, cobwebs in every corner and stains on the bedding, the walls, EVERYTHING! We had to go and find alternative a... Read more
from Brisbane
Submitted on 09-22-2012
I bought 3 Groupon vouchers! Husband and I were there for 5minutes. We didnt bother staying as the previous reviews are very accurate. The picture illistrated in this add is far better then the room we were put in. The motel was grubby on the inside as it was on the outside. The gent at recpetion was polite as I was back. However he did appear to look hung over or stoned and the office area had a stink about it. We booked ourselves into the Grand Plaza land took the key back on the sunday. We... Read more
Submitted on 09-16-2012
My boyfriend and I bought the groupon deal months back , and we were syked about the holiday . Before we even got to the reception there was a strong smell of marijuana coming from the entrance , the recption was closed and we rand fo help , a man came down smelling of alcohol and opened the receptiOn , the lightng was bad and there was a leak in the ceilIng . He gave us some cheap bottle of wIne , n No cheese or fruit platter. The room was utterly disgusting , smelly and unkept . The wall had a... Read more