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The Westin Melbourne

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Based on 1731 reviews
Room & Rates
City View Room

City View Room

1 king bed
409-sq-foot (38-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 king bed or 2 double beds
473-sq-foot (44-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Spa Room

Studio Spa Room

1 king bed
538-sq-foot (50-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Westin Room

Westin Room

1 king bed or 2 single beds
409 sq feet (38 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Spa Room

Deluxe Spa Room

1 king bed
538 sq feet (50 sq meters)

Layout - Separate sitting area
Relax - Private spa tub; in-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Regent Suite

Regent Suite

1 king bed
980 sq feet (91 sq meters)

Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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The Westin Melbourne
205 Collins Street, Melbourne, VC Australia 3000

Rooms
Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite programming and iPod docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has facilities measuring 5597 square feet (520 square meters), including meeting rooms.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 40 per person (approximately)
  • Fee for in-room wireless Internet: AUD 20 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 20 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 60.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90.00 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Hypoallergenic Room Available
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1731 reviews
from Sydney, Australia
Submitted on 22-05-2016
Great service in a well-located city hotel. Need to pay a bit more if you want the rooms that face over Swanston St to watch the world go by. Beware of the lighting in the room - we couldn't work out all the buttons, many of them were dimly labeled or labeled in such a way that you could only read them if you moved the bed, and we ended up leaving our DO NOT DISTURB sign on all day so missed out on having the room serviced despite paying $300+ per night ...
from Sydney
Submitted on 22-05-2016
The room was well sized with king size bed, office desk, good storage and a well maintained bathroom with good water pressure in the showers with multiple nozzles and shower heads. The room was well prepared, clean and sharp. Nothing was out of place and was in great condition for its age. Foyer and reception are comfortable as well. They discount the breakfast from a high price like $40-$50 down to $25 but I am not sure this is all the time. You get a voucher. I used this hotel for busine... Read more
from Melbourne, Australia
Submitted on 22-05-2016
My wife and I stayed at The Westin Melbourne for one night the room was excellent large and one of the best 5 star rooms we have stayed in. Valet parking was fantastic and the breakfast was first class. I would highly recommend this Hotel
from Hobart, Australia
Submitted on 23-05-2016
We have just spent the last 4 days in Melbourne, we have 3 choice hotels Somerset on Elizabeth, Novotel on Collins and our favourite Westin Melbourne. Why is it our favourite, lets start with the staff they must have the friendliest and most accommodating GM in any hotel (my husband and I have traveled to 49 countries now and well over 300 hotel experiences) I've come across Debra Watts is just beautiful!! The doorman is so welcoming, it's just like coming home, the concierge staff can't do eno... Read more
from New York City, New York
Submitted on 24-05-2016
I have stayed at the Westin Melborne many times of the years (I am a lifetime SPG platinum member). Location is fantastic as all have said. But as a lifetime SPG platinum member and where Starwood's future is in doubt with their potential acquisition, I have gotten proactive offers from Hilton and Hyatt who value my SPG loyalty status and want to sell themselves to me, As I've recenlty tried both Hilton and Hyatt in Melbourne, the difference is so alarming clear. Hyatt took the time to under... Read more
from Melbourne, Australia
Submitted on 01-06-2016
This is our favourite hotel to always stay @ to be in the heart of Melbourne Once again our stay was 5 star ,staff are always welcoming, competent and very friendly. My only feedback from our stay this time is that breakfast was very busy on Sunday morning and more staff are required to refill rather than us having to request refills on breakfast choices which meant standing around waiting whilst other food on your plate went cold
from San Francisco, California
Submitted on 02-06-2016
This is a good base of operation for those traveling to Melbourne (particularly SPG members) given its central location In particular the rooms are comfortable (love the Westin Heavenly Bed) and concierge is extremely helpful for setting up tours and more generally orienting you to the city. Only real negative for me is that didn't like the large open lobby lounge as much -- felt sort of impersonal and made meal and tea service challenging for their servers I think.
from Sydney, Australia
Submitted on 04-06-2016
Stayed for a weekend for a family visit. This hotel is great for weekend visit in Melbourne , its in the right center of CBD. Stuff is super friendly and helpful. I had to do an early checking with my daughter sleeping and they made sure we got a room in time. The rest is the standard westin quality you would expect from a 5 star hotel. Flat-screen TVs, iPod docks and a bed that you will sink into and wouldn't want to get out off. The hotel service is amazing and they are willing to give you g... Read more
from Auckland Region, New Zealand
Submitted on 04-06-2016
Hotel is located in the perfect place for car-less visitors in Melbourne. Met with all expectations in terms of the high quality of our room/ lobby areas & excellent, friendly service levels. Beds are always amazingly comfortable! We didn't really utilise any other services of the hotel (spa/ gym/ food etc). Probably one negative was that in general it felt quite corporate/ business-y for the purposes of our trip (shopping, food & wine), as we must have caught the thurs/ friday business travel... Read more
from Sydney, Australia
Submitted on 06-06-2016
This hotel is always good - every trip to Melb we stay here, Best location, excellent service, and for where it is super quiet. I do not understand though, why a Hotel like this applies a surcharge for a Credit Card payment, I have NEVER had a surcharge applied by a Hotel - really Westin, how else do you want us to pay. Really if you are cutting that fine, raise your rate 1.5% and forget the surcharge, it just leaves a poor taste in your mouth.
from
Submitted on 18-06-2016
We arrived at 2.30pm jetlagged and our room wasn't available?We came back every hour until we were finally offered a room at 5.35pm? The room we were given had a malfunctioning toilet cistern throughout our 3 night stay. Free wifi is not included in your room.....there are better 4 star hotels in the cbd than this......avoid
from Melbourne, Australia
Submitted on 18-06-2016
Recently stayed one night with a girlfriend as we were in town for a concert. The room was gorgeous and very spacious. The bathroom was huge and the views amazing. Best of all for me, living with coeliac disease and needing to have gluten free food, the buffet breakfast had a seperate gf station with seperate gf only toaster, gd bread, gf muffins and gf cereal. No stress. A pricey hotel but absolutely lovely
from Chiang Mai, Thailand
Submitted on 18-06-2016
We split out stay in Melbourne between the Sheraton and the Westin, with our last three nights being at the Westin. As they say, location, location and location. A minuteÔ??s walk to Flinders Street Station and Federation Square. IMHO the best location in Melbourne. Also minutes to all the many shopping malls that Melbourne has to offer. The hotel is bright and modern and the service is impeccable. All our meals at the Westin were excellent, and I particularly liked their Allegro Restaurant. Be... Read more
from Adelaide, Australia
Submitted on 19-06-2016
Great to experience consistently great service and facility in this landmark city hotel. everytime we are there we experience the quality of service we expect irrespective of who is serving us. Our favorite place in in the champagne bar near the fireplace. Just chilling and calm who would think we are in the cbd.
from Melbourne, Australia
Submitted on 19-06-2016
I had afternoon tea with friends at the Westin this week and it was lovely. The savoury items were delish and the sweets yummy. There is a good choice of alcoholic beverages and we had cocktails - scrumptious! We also had tea and there is free hot water refills - just ask. I recommend coming here for afternoon tea - lovely views, and good food with friendly and obliging staff.
from Hong Kong
Submitted on 26-06-2016
Must be my forth stay.. Something went wrong and the night shift manager was not particularly helpful. A little disappointing.However, Andrea and Jose fixed it right away. Concierge and bell service was excellent. I really cannot complain and for sure will be back again.
from
Submitted on 26-06-2016
Absolutely loved the location and the room was furnished beautifully considering price. Really comfy bed and friendly staff. Experienced no issues at all with our stay and will definately visit again. The hotel staff accommodated our needs and there were always cabs waiting outside for us .
from Hobart, Australia
Submitted on 26-06-2016
It is hard to write critically about this hotel as although we stayed for 2 nights we remained somewhat disengaged from the hotel. With so many restaurants, cafes and shops close by we did not partake in any of the hotels dining options. In fact by slipping in and out of the side doors you remain somewhat disconnected from the hotel itself. I can say that the rooms were modern, well appointed, clean and comfortable and certainly the staff that we did deal with upon checking in and checking out w... Read more
from Perth, Australia
Submitted on 30-06-2016
Went to this gorgeous hotel because my wife have a training with her company at Melbourne. She has many option but she decides with this hoteland it was a perfect choice. While she was on training I make use of the facilities at the hotel and it was marvelous. Will definitely come back again.
from Kuala Lumpur, Malaysia
Submitted on 02-07-2016
Accessible to most CBD attraction, good foods around the hotel, love it's location! The room is spacious, clean and well maintained. The Westin heavenly bed always give us a good sleep, that's why we always prefer SPG's hotel. Bathroom is extraordinary big and come with bathtub and separate shower bath. Our room has city view, but a little bit noisy at night because our room facing roadside and downstairs itself has a bar that stay up to mid night. There only poor thing in this hotel is parki... Read more
from Dublin, Ireland
Submitted on 03-07-2016
We stayed in this hotel from Saturday to Monday! We were greeted by the most lovely concierge guys. I wish I knew both their names so I could give them a shout out. Check in was pleasant and quick and we really appreciated the room being available when we arrived at 9am. Hotel itself is beautiful! Room was big, modern and cosey. Location is just perfect, central to everything! We had one issue with the hotel. On Saturday we used the shower and the water went cold straight away. We didn't want to... Read more
from Melbourne, Australia
Submitted on 04-07-2016
The Westin Melbourne is perfectly located. Whether you are going to the Theatre, shopping or dining it is close to all. I have stayed here with my husband at least 4 times a year and it's great value for money. The bar is good, rooms spacious and the heavenly beds never disappoint. I would highly recommend this hotel. We recently had to stay at another city hotel (as Westin was full) and although , 5 star, did not compare for comfort or location.
from London, United Kingdom
Submitted on 07-07-2016
What a gem of a place. The only 5 star hotel I would use in Melbourne. Beds are so comfy and the shower is something else. It is modern and has classy decor. Great buffet breakfast, the meeting rooms are very impressive. Downstairs also has a top cocktail bar.
from Morristown, New Jersey
Submitted on 09-07-2016
As expected very comfortable rooms! The location is perfect. The only challenge is that the entrance is hard to find (so some ├╝ber drivers have some difficulty). Good staff, but very good size and appointed rooms. Would recommend this hotel.
from
Submitted on 11-07-2016
We booked the Westin King room(which is the basic room) located on 2nd floor, had a big door excess to to courtyard which facing to the brick wall,we pretty much kept the curtain close the whole time, no privacy at all, but the room was big with hight ceiling,bright , plenty of storage(big wardrobe)and good size bathroom. The service was great from the first step to the hotel, staffs were really friendly and helpful,couldn't ask for more. We will definitely stay there again but in the different ... Read more
from Abbotsford, Canada
Submitted on 13-07-2016
It was a nice hotel but for the price we expected more. The room was nice - the bed was comfy but quite soft. The staff seemed indifferent compared to many other places we had been in Australia. Unfortunately it was pouring rain - no umbrellas in room. Parking at $60 night is a bit outrageous. Also charitable contributions added to your bill without being asked wasn't appropriate- it was added without being discussed. We have our charities we wish to give generously to.
from Los Angeles, California
Submitted on 13-07-2016
I recently had the pleasure to stay at the Westin Melbourne. I don't care how amazing a hotel is if the service sucks. Well, nothing to worry about there. The staff took care of me as if I were a favorite child. I would like to call out the concierges in particular, James and Steve. To say that they went above and beyond would be an understatement. However, if you asked them, they'd say that they were just "doing their job." I've asked for assistance at numerous hotels for assistance from the c... Read more
from Melbourne, Australia
Submitted on 13-07-2016
I stayed a the Westin last week for a client conference. My first time staying there even though I have been there many times as a guest for functions. From the moment I stepped into the hotel the staff made the experience premium. The rooms are large and bathrooms massive. Everything is in perfect condition and no signs of abuse by guests etc. But it's the staff that make this hotel great - their attention to detail, they are onto everything before you can think of it and this makes for a stand... Read more
from Sydney
Submitted on 13-07-2016
As a business traveller to Melbourne the Westin is a good choice to stay. Centrally located and a good desk set up for a short bit of work before heading out or coming in. Large, very comfortable bed and a very large bathroom. Stylish decor is relaxing and functional. Staff a friendly and the I room dining good, pricey but that is to be expected.
from Wagga Wagga, Australia
Submitted on 16-07-2016
I always enjoy staying at Westin worldwide. except for Melbourne; that was the first and will be my last stay. first, the receptionists didn't recognise that we are GOLD spg members, thus he didn't give us any upgrade and didn't approve our late check out, or let's say he asked us for money to pay to get either the upgrade or the late check out and when we said that we are GOLD members he denied it, he re looked at his screen and said oh yes you are gold but still no availability for upgrades or... Read more
from Danville, California
Submitted on 17-07-2016
My second stay here was a great as the first. I can't wait for my 3rd. The entire staff is so friendly, helpful and efficient. From dropping a car with valet to entering my room was a quick seamless experience. I am SPG Platinum and both stays I was upgraded - so nice. Location is spectacular. Easy walk to the river and all the things to do there, maybe 5 minutes if you take your time. 1 and 1/2 blocks to Elizabeth Street. Rooms and beds, perfect. I love the huge bathrooms and my wi... Read more
from Penang Island, Malaysia
Submitted on 17-07-2016
Stayed here with my wife for 2 nights to celebrate and 22 wedding anniversary . Was welcomed with a free bottle of champagne waiting in our room. Beautiful hotel and room overlooking Collins St. Love the little balcony and the location you cannot fault as everything is literally on your door step. 5 stars but at approx $200 per night it's a steal.
from Australia
Submitted on 18-07-2016
First of all I have to laugh at the prior review with an SPG member complaining that they were not recognised........all I can say is grow up........take a look at yourself....... I bet you acted like a spoilt child at reception. I have stayed at Westin Melbourne over the past 6-7 years and it has always been great. Reception crew always friendly and the rooms well appointed. Location is sensational and literally 5 minutes to all the city has to offer. My only comment is the breakfast is a lit... Read more
from Sydney, Australia
Submitted on 18-07-2016
I spent three nights here most recently and, as is usual, the hotel was great. Location is very central and perfect for whatever it is you may want to do in Melbourne. Staff are courteous and professional. The rooms seem quite large in comparison to many hotels and are well appointed. I always prefer a room with a view over the Swanston Street. Whenever I am in Melbourne, this is the hotel of choice.
from Perth, Australia
Submitted on 20-07-2016
We stayed in a deluxe king room and it was awesome. It was spacious. the d├ęcor was very nice, bed was comfortable and the bathroom was massive. the location was perfect, walking distance to flinders street station, federation square and my favourite pub, Young & Jackson. one side of the hotel had a balcony that overlooked the old church next door. our friends stayed on that side and it was nice to be able to let some fresh air in. our room overlooked Swanston Street and still a great view... Read more
from Sydney, Australia
Submitted on 20-07-2016
Not only the central location of this hotel for tourist coming to Melbourne, this hotel is absolutely beautiful. The staff are all very friendly and helpful. As soon as I arrived, I was greeted with a big smile, and this made my day. It's definitely a first class service. The location is very convenient and walking distance to all the designer fashion, cafes and public transport. For those who drive, valet parking for this hotel is $60 a day. Will be back again for sure.
from Sydney, Australia
Submitted on 21-07-2016
After another great, 5 night stay at the Westin we returned to Sydney relaxed...even after our week long round of business. Our high level room with a balcony & views was wonderfully comfortable & the concierge service superb. With its central location the Westin is a perfect place for business meetings, close to many fabulous bars & restaurants & the historic shopping arcades are all only a short walk away. With Melbourne's winter weather raging outside, I ate in with room service when alone ... Read more
from Los Angeles, California
Submitted on 21-07-2016
We arrived early (after nearly 20 hours of travel) and our room was not ready, but we were given access to the gym and locker rooms to get freshened up (which was desperately needed). The location of this hotel is pretty fantastic and very centrally located. We stayed Sunday-Saturday and had a lovely overall experience. I was travelling daily from the Westin to MBS and this was an easy commute with an uber or via the trolley line. My husband had to conduct business back in the US while we wer... Read more
from Perth, Australia
Submitted on 23-07-2016
I stayed at the Westin in Melbourne again last week. As usual it was faultless. The entire team gave exceptional customer service and attended to our every need. I stay at hotels at least 30 room nights a year. This is the best experience.
from Brisbane, Australia
Submitted on 24-07-2016
We really loved our stay over the past weekend in Melbourne at this beautiful hotel. Location is great - right in the lovely central part of the city in Collins street almost opposite the City Hall on corner of Swanston and Collins. On Federation square and a short walk to Bourke street mall and all the well known designer brand fashion shops. Really classy in an understated way and very relaxing. Rooms are beautiful and the bed deserves it's name "heavenly" due to the mattress. Spotlessly clean... Read more
from Poipu
Submitted on 26-07-2016
What a wonderful experience to have someone take you out of line and take care of check out?? Now that is GREAT customer service - thanks Ian ­???­??╝­???­??╝­??? Large spacious rooms - super soft linens and decent gym. Perfect location as well. Did not like paying for WiFi
from Sydney, Australia
Submitted on 27-07-2016
Stayed here a few times on business and always a lovely place to stay. The rooms are large and luxurious and unfortunately never in there long enough to enjoy them, but the beds are up with the very best and the bathrooms well appointed and spacious. I stayed in 307 last time and had a view of the church next door and always nice to wake to church bells and the sounds of the trams. Hotel is very well centrally located if you're traveling to Melbourne as a tourist with high end shopping options ... Read more
from Auckland Region, New Zealand
Submitted on 28-07-2016
I have visited Melbourne many times staying in various hotels but this was my first stay at THE WESTIN. The location is great within walking distance to the best Cafes Restaurants and of course the city shops and Department Stores. During our stay all the staff Porters etc were always willing to help with whatever we required. Our room was on the 3rd Floor with a City View. It was spacious and well appointed with a lovely outlook. The beds as expected were luxurious and the air conditionin... Read more
from Pakenham, Australia
Submitted on 28-07-2016
An overnight package purchased included a standard room, free parking, with buffet breakfast included. The room was well appointed, excellent in size with high quality fittings and a large bathroom. Staff were all friendly and helpful, and made you feel welcome. Breakfast was buffet style with plenty of choices of good quality food. Have stayed before, will stay again. And, make sure you find the prints displayed of local well known photographer, Bill Henson. These are a must to see.
from Sydney, Australia
Submitted on 29-07-2016
Maximum convenience with a main entry hidden in it's own lane between Collins Street and Flinders Lane, the Westin Melbourne has been a well kept secret from me. I've walked past 100 times and did not realise the windows looking out over Swanston Street belonged to this lovely hotel. Great service, big rooms, huge bathrooms, you could not ask for more.
from Santa Monica, California
Submitted on 29-07-2016
I stayed 4 nights in April 2016. Overall, I was happy with this hotel and would consider for future visits. Room was large, with a nice bathroom and good storage. Everything was well maintained and clean. Only negative lack of easily accessible outlets. Should be able to charge your phone at the nightstand. Breakfast was extensive and tasty. Always plenty of room, with a nice outside patio for outdoor dining. The lobby was large and was a good place to do some work with a coffee or drink.... Read more
from MELBOURNE
Submitted on 30-07-2016
Thank you to the young doorman at The Westin last night at about 9:30pm I treated my 89yo father to a Melbourne Symphony Orchestra concert at the Town Hall. As we were walking back to the car in a Flinders Lane carpark, Dad was struggling a bit as we walked the short stretch up Collins St to walk through WestinÔ??s lane. I asked Westin's doorman if I could park dad in the lobby for a couple of minutes while I fetched the car. The doorman said that was no problem at all, and then he quickly r... Read more
from Melbourne, Australia
Submitted on 02-08-2016
The room was spacious and had a great view of the city. Being right outside a tram stop and close to Flinders street train station - the location was perfect. The staff were friendly and smiled at us. Although there was a minor issue with payment at the end, it was fixed up immediately after we sent them an e-mail. The service was wonderful and the gym facilities were lovely. It was a pity I was only there for one night.
from
Submitted on 02-08-2016
My husband and I decided to visit Melbourne for 2 nights last minute from a visit in Sydney. We decided to stay at the Westin since it appeared that it was centrally located. We were so happy we did. We had an amazing stay. The hotel is beautiful and luxurious at first sight. The staff was exceptionally friendly and helpful. Concierge was extremely helpful with directions and recommendations. The room which they upgraded to a deluxe King was roomy and very very comfortable. The hotel is in the ... Read more
from Melbourne, Australia
Submitted on 02-08-2016
Enjoyed the Westin's hospitality last weekend in Melbourne. The room had a great view over Collins and Swanston Streets, a comfortable bed and a huge bath. The staff were helpful and courteous on check in. Will definitely be back.
from Melbourne, Vic
Submitted on 06-08-2016
As it was our wedding anniversary we decided to shout ourselves and spend a night in town. We have stayed in luxury hotels in the Melbourne central city before, but not the Westin. We stayed in a City View Room on the second floor. The view from this room was great. The room was very spacious and modern and the bathroom was just awesome. It was huge and had a separate shower and bath. The shower was equipped with a large central shower rose but also had a separate shower head on a flexible detac... Read more
from Waitomo Caves, New Zealand
Submitted on 06-08-2016
Quality hotel, and perfect location to city, river and Flinders. Great service and very accommodating to our extra request. Room was everything we could have asked for and the bathroom was more! Would definitely stay here again.
from Perth, Australia
Submitted on 28-08-2016
I stayed at The Westin for business and was very impressed with the hotel. The room was spacious and very well appointed and the bed was soooo comfortable. The location is very central: close to Flinders Street station. The staff were very friendly. I couldn't fault the hotel. My only criticism would be the cost of phone calls from the room. My mobile phone broke and I made about 5 in country calls and was presented with a bill for $150! It won't stop my staying there again though - I jus... Read more
from Townsville, Australia
Submitted on 30-08-2016
We asked for a Juliette room with a balcony and we are very glad we did. Love having fresh air in our hotel. The staff are magnificent. The concierge went beyond the extra mile in service. A very well trained and run property. I have found our new home in Melbourne when we return.
from Sydney
Submitted on 31-08-2016
Arriving at the Westin is always good. Check in is smooth, as you would expect from a luxury hotel. Rooms are large enough not to feel claustrophobic, mini bar is filled and the bed is comfortable. The room also has ample storage - not always present in other hotels. But I think what is important is the staff. Concierge and reception staff can make or break one's perception of a hotel, and the Westin staff are outstanding! Because we are SPG members, wi-fi was free.
from Adelaide, Australia
Submitted on 04-09-2016
Stayed at the Westin Melbourne for the weekend .... Staff fantastic .... Room very comfortable .... Noisy as I was on the second floor front .... Trams surprisingly loud at 4 in the morning ... Recommend upper levels ... Facilities great and room service prompt and very nice ... Parking expensive ... No free room Wifi .... Other than that great experience ...
from Hobart, Australia
Submitted on 07-09-2016
Stayed here for 2 nights for business and the room was very comfortable, spacious with all amenities required & charging dock for iPhones. Located right beside Regent theatre, 6 min walk to the Mall & 10 mins to Emporium /Melb Centre. The heavenly beds as always were Amazing & breakfast was delicious too
from Australia
Submitted on 09-09-2016
I have stayed at the Westin Melbourne many times over the past 6 or 7 years for both work and pleasure, but lately I have felt it has gone downhill, similar to other reviews on here. Lately I have switched to the Sheraton Melbourne, despite the Westin being larger, more luxurious, and having a better location. After a not so great stay earlier this year, I gave it one last chance a few months ago for a special occasion, but unfortunately the experience was consistent with the time before, an... Read more
from adelaide
Submitted on 10-09-2016
I visit Melbourne twice a year and it is now a tradition that I do a high tea. A local friend joined me on a rainy and very wet Melbourne Thursday afternoon. We were given a window view and overlooked a colourful parade of people and birds. Tea came first - we forgot to have champagne - I had the Jasmine pearls (Buddha's tears) and my friend a tea ball that bloomed into a bright marigold. Shame they didn't serve the tea as soon as they had poured the hot water so that we could watch the pear... Read more
from San Diego
Submitted on 12-09-2016
I stayed at this property for 3 nights while on business in Melbourne. The hotel is centrally located downtown with ample great restaurants within walking distance. I arrived around 10am after a long flight from LAX, and the woman working the front desk was extremely expedient in getting me checked in as I think she recognized I was a weary traveler. I was given room 435 which featured a king size bed with a view of Collins Street. The room had more than ample space with an oversize easy cha... Read more
from Adelaide, Australia
Submitted on 12-09-2016
I arrive early. No problem my room was ready. Excellent room overlooking towards the river. Amazing bed. Very comfortable and a big King. I had a drink at the bar downstairs...a cool beer. Breakfast was a buffet. I ordered eggs seperate...hot and just right. Overall ten out of ten. I'll be back. Peter Oneil.
from Melbourne, Australia
Submitted on 12-09-2016
Whenever I stay in Melbourne it is always at The Westin! Great service! Buffet breakfast always included in my package as well as valet parking! Different views from different rooms, but all great! Breakfast is really good quality and you walk out feeling very full and satisfied! It is situated on Little Collins street, so it is only a short walk to the shopping malls and Collins street shopping!
from Melbourne
Submitted on 14-09-2016
We enjoyed a special family birthday dinner at Allegro this evening for my son's birthday and we had a fabulous night! Special mention to Selcuk and Suki who went out of their way to make the night special for us as well as the kitchen team with the faultless dishes they made for us! The Westin and Allegro are fortunate to have such a great team representing the hotel and restaurant. I also host half a dozen clients briefing each year in their Wine Room and there is no better venue for these ... Read more
from Sydney
Submitted on 14-09-2016
This is a great hotel for business travel in Melbourne. The rooms are well sized the bathrooms large and all is as you would expect from a hotel of this caliber. I had one breakfast out of two in the hotel. It is well stocked but pretty Exe if you don't eat a lot for brekky. The coffees were inconsistent and not as sharp as they should be. The barista needs to be a little sharper. I had in room dining another night and this was delivered quickly as well. Beds and pillows were very comforta... Read more
from
Submitted on 17-09-2016
Service- staffs are generally polite. However, the service express phone operator lacks proper phone etiquette. for instance, i asked for toothbrush as it was absent in my room, the man on the phone ask curtly "how many?"..its as if i owe him money or did him disservice by asking for tooth brush. And when i ask for more drinking water, again it was a curt "how many" that sounded really unfriendly. Room- spacious but the room can do with some refurbishment. Toilet needs improvement. Th... Read more
from Maui, Hawaii
Submitted on 18-09-2016
The concierge went above and beyond to organise rental bikes for us outside of the normal operating hours of the bike shop. Paul was efficient and friendly and made our weekend a total breeze. The rest of the team were also fab, helping with the myriad of public transport choices. A top class concierge team at this hotel.
from
Submitted on 20-09-2016
My daughter and I stayed in a Westin room for 2 nights. The hotel is in an excellent location, perfectly placed for lots of shopping and sightseeing. We saw a musical right next door at The Regent Theatre and it was wonderful to be able to wander next door after the show. Service was excellent. We enjoyed drinks and snacks in the lobby bar which was lovely and my daughter swam in the indoor pool. Breakfast was nice but as with most hotels fairly expensive. I would definitely stay here on another... Read more
from Wheelers Hill, Australia
Submitted on 24-09-2016
This is my preferred hotel in my hometown. We stay here for our anniversary and my birthday each year March and October. The service is amazing, food delicious, location perfect to restaurants and theatres and shopping. The concierges are always incredibly helpful and friendly. Last year I pulled up to stay there a night with an out of state cousin and I was greeted by name. It's like coming home.
from New Delhi, India
Submitted on 27-09-2016
We stayed for 3 days and the view from room is worth it .The room was lovely and the staff were all very helpful. Hotel was on Collin Street the best to stay in Melbourne its very well connected as there is a free tram in city centre .breakfast was nice with lot of verity and quality was also .rooms were nice and modern .worth staying
from Gold Coast, Australia
Submitted on 28-09-2016
Great concierge on arrival, they gave us a card with the taxi rego in case we left something in the taxi, bags taken to our room very quickly. All but no platinum status recognition, not forthcoming with any of the benefits, as mentioned by other reviewers, only upgraded to next room category. Offered breakfast as our amenity which was good, sadly no Club Room. The lobby is beautiful and stylish, good gym and pool, and pleasant restaurant for breakfast. Our room was spacious, very clean and tast... Read more
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