Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

End-of-Month Sale + $5 to Book

Sofitel Melbourne On Collins

Melbourne, Victoria, Australia (MEL)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 4755 reviews
Room & Rates
Luxury King Room

Luxury King Room

1 king bed
431-sq-foot (40-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Twin Room - City View

Classic Twin Room - City View

2 single beds
388-sq-foot (36-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Corner Junior Suite

Corner Junior Suite

1 king bed
549-sq-foot (51-sq-meter) room with water views

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic King Room - City View

Classic King Room - City View

1 king bed
388-sq-foot (36-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior King Room

Superior King Room

1 king bed
388-sq-foot (36-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
King Room - Club Access

King Room - Club Access

1 king bed
388-sq-foot (36-sq-meter) room with city views

Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
King Club Suite

King Club Suite

1 king bed
829-sq-foot (77-sq-meter) room with city views

Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 40-inch LED TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Sofitel Melbourne On Collins
25 Collins Street, Melbourne, VC Australia 3000

Rooms
Make yourself at home in one of the 363 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless Internet access (surcharge) and concierge services. This hotel also features babysitting/childcare (surcharge), gift shops/newsstands, and a hair salon.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

null

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 43 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 29.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AUD 29.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 19 per person (one way)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Shopping
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4755 reviews
from Moscow, Russia
Submitted on 24-05-2016
stayed one night with a colleague (two different rooms) last week. Check in was efficient as usual. However, the check in staff just simply said that the 'welcome pack" was not made up for me. Just gave us the keys to our rooms. The welcome pack is simply a standard proforma letter from the manager welcoming the Platinum member staying and stating the benefits for the stay. It takes less than a minute to do as per my previous experience. Not to mention that the welcome gift which is usually fru... Read more
from sydney
Submitted on 25-05-2016
Room size is average but it's very user friendly. Beds are so comfortable. Staff are very professional and welcoming. The best concierge team I have experienced in recent years. They will find yes for any questions they have received.
from Warrnambool, Australia
Submitted on 25-05-2016
Stayed in the Luxury room, amazing staff, amazing view and an amazing room. 10/10 Would definitely return to this motel. Looked over the MCG and the yarra river. Best experience i have ever had in Melbourne.
from Melbourne,Australia
Submitted on 25-05-2016
Excellent customer service throughout our overnight stay @Sofitel on Collins st.. King corner suite had the most amazing views of the city from each of the 6 floor to ceiling windows..We could see the crowd @MCG while the footy was on TV..Didn't want to leave the room with fabulous views @night & the next morning. .Sofitel left a surprise bottle of champagne &birthday card for me when we returned from dinner & my magic mushroom dessert arrived with happy birthday on it which was the best dessert... Read more
from Brisbane, Australia
Submitted on 25-05-2016
We just returned from a 4 night stay at the Sofitel on Collins Street and it was a fabulous stay! We booked our room with Club Access and we were so happy we did. If you are considering the Club Access I would just say go for it, it's far better than we imagined. The food is wonderful and there is so much choice. We actually never ended up going out for dinner on 2 nights as planned as we had so much to enjoy in the lounge we stayed there until the evening canapes ended and then just went f... Read more
from Melbourne, Australia
Submitted on 07-06-2016
Exellent in every way and value for money. Great location and staff were fantastic. Service was top quality. We were on the 35th floor view was amazing would highly recommend and if I have to stay in town again, I will sya with them.
from Melbourne
Submitted on 07-06-2016
Very good had a great stay staff very polite nothing is a problem , just perfect also in great position everything at the door step in city . All live shows in walking distance and public transport at door step
from Melbourne, Australia
Submitted on 07-06-2016
As Accor Plus members we stayed overnight for the Singin in the Rain Package. It was amazing from start to finish. The room we had on the 49th floor facing the Art Centre was an unexpected bonus. The views were spectacular. The staff were extremely friendly everywhere we went. The attention to detail was above expectations, particularly the chocolates in our room. The buffet breakfast was world class. I would highly recommend this hotel and would like to pay a particular compliment to Terence, G... Read more
from Dubai, United Arab Emirates
Submitted on 08-06-2016
The hotel service was excellent from the moment I stepped at the door. All staff were supportive. I was offered an upgrade being a platinum member, room was on the 47th floor with a great view of the river. Room was decent with all needed amenities, but they definitely need an upgrade, same goes for the toilet. The wifi signal was very poor and had to use my data all the time until a lovely lady at the club lounge called Cazrina arranged and provide me with a router. The breakfast at the cl... Read more
from Warburton, Australia
Submitted on 08-06-2016
On the plus side: For world class luxury - which has a 'feel' of calm, and world class unhurried, 'classiness' too, - you cannot go past the Sofitel 'on Collins' in Melbourne ( of the Sofitel in most places for that matter)! You can be sure to get friendly, helpful, 'go above and beyond' staff, a room with stunning views and yet a feeling of your own oasis of peace while you are in your room, and of being " far above the madding crowd". Add to this, a bed that no matter how bad your back ... Read more
from
Submitted on 19-06-2016
This was my second stay at the Sofitel in Melbourne and both times have been great. It's in an excellent spot at the top of Collins Street and the Club lounge makes it a very good deal, given the meals offered and drinks. The rooms have great views if you are on the bayside.
from Brisbane, Australia
Submitted on 20-06-2016
Tried the Sofitel overnght one of the junior suites Fast check in and departure Great view from thr room Plenty of room All modern amenities ,comfortable bed and pillows All in all enjoyed the stay.Close to downtown so very convenient
from Greater Melbourne, Australia
Submitted on 20-06-2016
We make regular trips to Melbourne and have stayed at most, if not all, of the big name and boutique hotels there. Without a doubt, the Sofitel has been the most enjoyable stay yet. Whilst I would honestly rate The Crown Towers as having more glitz, the customer service, attention to detail and overall experience of staying at the Sofitel outrates the glitz any day, and at a more affordable rate. I've found my new go-to hotel in Melbourne.
from Hobart, Tasmania, Australia
Submitted on 20-06-2016
Have stayed at the Sofitel a few times in the past. We find its location handy to shops, sporting arenas plus easy to get to by car/taxi (plus I'm a Accor LeClub member). Upon arrival, by taxi, we were handed details of our cab in case we left something in it. A great service. Check-in was quick & efficient. Our room was on the 48th floor & had fantastic views over the river & towards the bay. Room was very comfortable. Access to the Sofitel Club is a bonus if it forms part of your package. Offe... Read more
from Hobart, Australia
Submitted on 21-06-2016
The Sofitel was elegant & welcoming. Shared a lovely large corner room with a friend with spectacular views of the city & all the roads leading to it. The bathroom was roomy & well appointed & of course spotlessly clean. Great towels & toiletries are provided .The beds were extremely comfortable & the chairs in the room were great to sit in & watch some TV. The hotel's location provides easy walking access to the city & local theatres. On the hotel's doorstep is a large shopping complex with so... Read more
from Corlette, Australia
Submitted on 27-06-2016
Easy drive up, unlike most CBD hotels the Sofitel has a drive at the entrance off the main street so arriving and checking in is stress free - valet parking not excessively expensive. Nicely appointed large king room; great bar on top floor.
from Melbourne, Australia
Submitted on 27-06-2016
Most enjoyable for a special occasion. Great central location, facilities and room service with the club service as well. Will return and happy to recommend to others. Good value, great views, good meals and service.
from Melbourne, Australia
Submitted on 27-06-2016
On returning to the Sofitel for my 50th birthday I was pleasantly surprised at check in to receive an upgrade to the prestige suite on level 45 with a magnificent view over the bay and tennis centre. This suite has a large lounge and dining area with a separate bedroom with bathroom. Check in was efficient and we received a lovely bottle of sparkling and chocolates and also as a special treat one of there gorgeous Sofitel teddy bears. We had already booked the club level as we love the extras... Read more
from
Submitted on 30-06-2016
Sofitel on Collins is still everything a 5-star luxury hotel should. It still exudes space, grandeur and character, although its décor and furniture are showing inevitable maturity. Service at the front desk was excellent. The hospitality department even threw in an A$35 sparkling wine for our celebration complete with a hand-signed card. Nice, attentive and heart-warming! We were initially offered a twin room but the two beds were coffin-width single beds that do not encourage tossing and tur... Read more
from Shepparton, Australia
Submitted on 01-07-2016
This was a lovely hotel. The feeling of space was spectacular in the atrium and public areas. Valet parking worked very efficiently. The views from the bedroom are the best Melbourne views I have ever seen. A few small quibbles, I felt that a hotel of this standard should had a swimming pool rather than being told to go down the road to use the Novotel one. Also the size of the bathroom in the rooms was small for the 5 star rating. I prefer a separate bath and shower in a 'posh' hotel but this m... Read more
from Adelaide
Submitted on 03-07-2016
Stayed here recently for a couple of nights for a bit of top end luxury in Melbourne. The rooms are consistently well maintained to a high standard, clean and reasonably spacious , with plenty of room to hide your bags and clothing ,so that you can enjoy the ambiance . The Club room is still one of my favourites , with expansive views of the city, and friendly attentive service. Breakfast gives you a choice of a la carte or buffet, and all is of a top standard, as is the drink and nibble servic... Read more
from Sydney, Australia
Submitted on 03-07-2016
This is a beautiful hotel you can tell the minute you enter It's spacious well appointed lobby which is grand but welcoming. I love that you can just sit here on one of the many clusters of sumptuous lounge areas and read the paper. The staff are efficient and friendly and check-in is seamless. The views are incredible and the rooms while they haven't been updated in a little while are well appointed with thoughtful extras. The bed and pillows felt like a cloud and I slept very well. If you... Read more
from Surrey
Submitted on 04-07-2016
My wife and I stayed in the Sofitel for 10 days June. We were visiting Melbourne to see our daughter who lives there. As an Accor member we had the use of the very efficient fast Check-in. From the moment we arrived we were well looked after. Our room was on the 47th floor and was double aspect so had excellent views. The room was spacious and well appointed with a reasonable amount of storage. The bed was extremely comfortable (something Sofitel/Accor pride theselves on) and the room was well... Read more
from Tocumwal, Australia
Submitted on 04-07-2016
My wife and I stayed Friday and Saturday for our 10 year wedding anniversary. We stayed in corner room 5401. Nice room with an amazing view towards Crown and Rod Laver. Very comfortable bed. The only problem we found was most of the un used power points where faulty! So phone charging was a problem the 1st day. Looking forward to our next visit.
from Panama City, Panama
Submitted on 05-07-2016
Will be traveling this week, but so far they have been fast in responding my requests and very flexible in adapting my room for my allergy needs. Look forward for my stay! They confirmed me they will add an air purifyer to the room. I will update my experience as it develops.
from
Submitted on 07-07-2016
Always happy staying at the Sofitel Melbourne . Totally enjoyed our view from our corner room 4501. Very attentive staff nothing was too much effort. Will definitely be going back. Cocktail bar staff are very efficient and friendly.
from Dubai, United Arab Emirates
Submitted on 08-07-2016
After staying in other Sofitel hotels I thought I would give the Melbourne Sofitel a go. Positive points: - At check in we received excellent service and it was a great way to be greeted. As we asked to be checked in very early it was granted to us in which we were very grateful for and made a big difference for us. - The location is ok and a few blocks from the city centre. As long as the weather is good that will not be a problem. - If you like your bed nice and soft as well as the pillows,... Read more
from Sydney, Australia
Submitted on 09-07-2016
Having read some lovely reviews for this hotel, I was sadly disappointed following my stay at the Sofitel. It is a very noisy hotel, noise carries up from the restaurant level and can be heard in all rooms (due to hotel design). The walls between the rooms are paper thin and housekeeping make up the rooms very late in the day. I also chose to have a la carte breakfast rather than the buffet and waited 20 minutes for my toast. Overall, a mediocre experience.
from Yackandandah, Australia
Submitted on 09-07-2016
A very nice welcome at the front desk, which I think would be standard even if I was not an Accor member. The room was presented beautifully and the view astounding. Linen and towels were fresh and clean and the bathroom extras very nice. An special "extra" was a bottle of champagne for us to celebrate our trip down to Melbourne from our country home. Such a nice touch thankyou. Wifi was very convenient and consistent even though I did not use it very much, appreciated it being available. If I ... Read more
from Currumbin, Australia
Submitted on 09-07-2016
I have now stayed here 5 times in the last year and every time has been great. Having access to Club Sofitel as a Platinum Accor Member is a great perk and they do a fantastic breakfast. I have had a mixture of rooms and Ive been upgraded to the next level on all stays I think. My favourite has been the corner rooms but all of the rooms so far have been very spacious. Service is always impeccable, check in and check out fast and the Hotel is well situated in the middle of Melbourne CBD.
from
Submitted on 10-07-2016
The Sofitel offers a comfortable room at the end of a days work, I enjoy unwinding in the Gym with a view over the Tan and the MCG. It is a shame though, that a new construction has blocked some of the Gym views. Good location and proximity to most of the best restaurants in town.
from Melbourne, Australia
Submitted on 11-07-2016
Just spent the one night here recently with my husband. We were on floor 43 and the views were spectacular. The room was spacious and very clean. The bed was extremely comfortable. Loved the free champagne on arrival and chocolates. Look forward to returning some time soon.
from Sydney, Australia
Submitted on 13-07-2016
Just had 4 great nights at the Sofitel on Collins Melbourne. First stay at this hotel and very impressed. Room was immaculately clean and comfortable. Gym was large and well equipped. Had access to the Club lounge which makes other hotel 'Club' facilities I have used look very ordinary with lovely breakfasts, lunch, afternoon tea and great Cocktail hour. Staff, especially in the Club, were all friendly, pleasant and helpful. I will make this my regular hotel for Melbourne stays in future and rec... Read more
from Eden Prairie, Minnesota
Submitted on 13-07-2016
The Sofitel is an excellent hotel. I've stayed there more than once now, and have never been disappointed with any aspect of it. If at all possible, I highly < pun > recommend booking a corner room on a higher floor - the views of the area are amazing. Waking up to watch the sun rising over the low morning fog carpeting the city makes you feel as if you are literally and figuratively on top of the world. The location is outstanding, being at the so-called "Paris End" of Collins. Walking to the A... Read more
from Melbourne, Australia
Submitted on 15-07-2016
This is a Great Hotel . My wife and I spent our wedding night here in 1988 ( it was the Regent Hotel then ) and we have been going back ever since ( this would be our 20th visit ) The rooms ( and the views) are magnificent ( the hotel reception is at ground level , but the hotel rooms and amenities start on the 35th floor ) the staff are very friendly , professional & efficient . The restaurant is very good and Club Sofitel is an excellent space ( available if you are staying in one of the... Read more
from Wollongong, Australia
Submitted on 16-07-2016
This hotel provides lovely service from staff and rooms are well maintained clean and extremely comfortable. Positioned on Collins street it is a fabulous location to city centre shops and restaurants. There is a variety of small food outlets within the complex giving you an option to eat either in house or at a more budget option cafe. Staff are extremely helpful and service is of an extremely high standard. I stayed on one of the top floors and had fantastic views. Ask for a Corner room if yo... Read more
from Sydney, Australia
Submitted on 16-07-2016
A lovely room with magnificent views. The bed and pillows were exceptional.Staff friendly and courteous. Breakfast was lovely , just a tip, scrambled eggs need to be ordered as those on the buffet are served with a hint of fish, not a favourite of mine. The hotel is very central for shopping and dining. A beautiful place to stay.
from Singapore, Singapore
Submitted on 16-07-2016
The location of the hotel is good and accessible to many places. The room is very comfortable with quite a bit of high-tech equipment installed. The toilet has a sensor that will light up the vanity light. This is very useful when you go to the toilet at night. The bedside has a control panel that controls all the lights the room. It even has mood light options. This is a real cool feature that many hotels do not have. The bed is very comfortable with good spine support. The view from th... Read more
from
Submitted on 17-07-2016
Always flawless. The smooth calm, the willing staff, the linen, the views.. never a bad experience. One change we've noticed is that the sofitel club has been attracting guests who are a bit greedy and rough with unsupervised children. I'll seriously consider purchasing club access next time, just in case standards don't rise.
from Nelson Bay, Australia
Submitted on 20-07-2016
Stayed 2 nights & the room was fantastic only having to climb into the bath for a shower was a let down. The bar/lounge was great could have stayed for hours felt very relaxed. The view from the 47 th floor was fantastic. Beds very comfortable. Service was excellent.
from
Submitted on 20-07-2016
Wanna check out Old Treasury Building, Parliament House, St Patrick's Cathedral and Old Trinity Lutheran without leaving your hotel, this is the hotel to stay! Excellent services and smiley staff makes you at home. Nice shopping places next to your hotel. And Chinatown with its supper offerings is just 10minutes walkđ???.
from Queensland, Australia
Submitted on 21-07-2016
Traveled on a special weekend away in May for my wife's birthday . Room was magnificent the bar, drinks and snacks were fantastic. Convenient also to go to the footy, shopping in the city or just exploring Melbourne. One thing I did find unusual was that Melbourne has an awesome Coffee culture and yet they still had Nescafé instant in the rooms. Life is too short for bad coffee.
from Torquay, Australia
Submitted on 21-07-2016
Cannot fault anything,reception very obliging the room very generous in size and all amenities again faultless will stay again (and again). Always look for the good deals you can get a real discount without downsizing room standard
from Jerusalem, Israel
Submitted on 21-07-2016
We stayed for two nights in a room on the 42nd floor. The staff was overwhelmingly friendly and helpful. All the staff members such as the front desk, the concierge and the room maid, had done their best to help and make our stay the most comfortable. However, some issues should be mentioned, especially due to the fact that this is a 5 star hotel. We had moisture and mold on the wall of the bedroom. This should be fixed, we wouldn't expect this from such a truly prestige hotel! Another prob... Read more
from Palmerston, New Zealand
Submitted on 21-07-2016
My wife and I had 5 nights at this hotel and couldn't fault it. We had a corner room on the 43rd floor that had the most incredible views across the city. The location was excellent with a tram stop right outside and in walking distance of interesting lanes and amenities. Room was very spacious and well appointed with the most comfortable bed. Highly recommend it.
from Raymond Terrace, Australia
Submitted on 21-07-2016
Excellent Hotel, bit pricey but for that special occasion it's perfect. Great location with a tram stop at the door. Service was great and all staff were very attentive. Would highly recommend the Club Sofitel.
from
Submitted on 22-07-2016
My stay at the Sofitel on Collins was an absolute dream. From the staff to the spectacular views of Melbourne, my stay at the hotel was perfect. We were upgraded to the Prestige Suite 3707 and it was spectacular! Room service was prompt, the bed was amazingly comfortable and the toiletries were a delight to use. Looking forward to our next stay in September, would be lovely to get the same room!
from sydney
Submitted on 23-07-2016
My stay proved to be a series of let downs . As a platinum Le Club Accor member I was offered no benefits aligned to the status level . In fact I was informed prior to arrival there would be no lounge access provided, upon arrival no room upgrade and even worse my only request was for a quiet room being a light sleeper which was ignored and a room just above the atrium bar was allocated.Further my room was adjacent to a construction site ( see photo) ,noise,crane view and blaring security lights... Read more
from Perth, Australia
Submitted on 27-07-2016
Its the little things that make a difference I find when I am travelling. As a Accor Platinum member I was not only looked after but in the lounge I had a staff member go that extra mile! When finding out I was studying her native language she went and made up a book of phrases and delivered to me while having breakfast the next day! This is responsive service at another level! Nothing was too much trouble for the staff here and the food, room and location were excellent. We will be back and tha... Read more
from Esperance, Australia
Submitted on 27-07-2016
Good size room and serviced each day which was great. The bathroom was good with automatic light when entering the space and great mirrors. Shower over the bath is probably a bit dated tho'. Facilities within the hotel very good. The location for theatres and footy is fantastic.
from Greater Sydney, Australia
Submitted on 27-07-2016
A couple of weeks ago I phoned Sofitel Melbourne on Collins & booked a club room for 3 nights over next weekend. I decided to book restaurant 35 for the Friday night as an easy option. How humiliated & ropeable was I to be told by the booking officer that I was registered in their restaurant as a "no show" & hence they would not accept a booking from me but I was welcome as a "walk in". My wife & I stayed there in 2014 when apparently this offence occurred. We then recalled having a change of mi... Read more
from Melbourne, Australia
Submitted on 28-07-2016
A night away without the children to relax and enjoy some quality time as a couple. We had a complimentary Accor plus night but chose to upgrade to Club Sofitel as it was well worth it last time we stayed and well worth it again. We arrived at 12.30pm and were fortunate our room was ready so after dropping a few things off we went to Club Sofitel for a light lunch that was included. this was a lovely selection of cold meats , cheeses, breads and some sweets- just what is needed for lunch. Coffee... Read more
from Greater Melbourne, Australia
Submitted on 28-07-2016
We always stay at The Sofitel. The beds are unbelievable, I imagine the closest you can get to sleeping on a cloud. The hotel is always immaculate, and the amenities top class. Breakfast at No. 35 is pure delight.
from
Submitted on 29-07-2016
Our room was great, staff were all very friendly and accommodating. The club lounge was well worth the money, with fantastic views, and a delicious array of food and beverages. We enjoyed a wonderful breakfast in our room. Would definitely recommend the Sofitel.
from Oxley, Australia
Submitted on 30-07-2016
We enjoyed a superb night in a Prestige Suite with Club Lounge access for my pre- birthday celebrations. We were very spoilt with a complimentary bottle of sparkling, chocolates and professional service from all the friendly staff. We cannot recommend The Sofitel highly enough. The views are amazing but it's not just the establishment, but also the wonderful staff we came into contact during our stay; this made a very memorable experience and look forward to staying again next time we visit M... Read more
from Brisbane, Australia
Submitted on 31-07-2016
In true Sofitel form, it's a very luxurious hotel and all the essentials covered. Most recent stay was in a corner suite, which was in the middle of winter. The room was nice and service when I needed it was as expected. I've stayed at this hotel probably half a dozen times and my only disappointment is the deterioration of the hotel restaurant No. 35 - it was once a highly rated restaurant but either it's being resourced less or something. Long waits and high price, even my custom made omele... Read more
from Iloilo City, Philippines
Submitted on 31-07-2016
I stayed here with family in Nov 2015. It was a special occasion and staying at the Sofitel on Bourke really ensured that we celebrated in style and comfort. We had a great room overlooking Melbourne it was just beautiful. The room was generous size which was handy with my family! Staff were really hospitable and the location was perfect. Getting on the tram right outside the door to explore the city made it really easy.
from Melbourne, Australia
Submitted on 01-08-2016
Had an awesome evening with my wife, stayed in a luxury room with great views. The bed was awesome and so comfy......Breaky was great...... Good staff.... Only down side was the place is starting to look a bit dated....
from King Island
Submitted on 01-08-2016
I love this hotel, my third stay and I will continue to return. Every small request is attended to in a caring manner by lovely staff. If I had to point out a negative it would be the lighting in the bathrooms, even with the illuminated makeup mirrors it is not bright enough in the bathroom to apply makeup properly.
from Dover Heights
Submitted on 02-08-2016
I have stayed at the Melbourne Sofitel many times. The standard of services is always impeccable. Let's be honest, it can sometimes be expensive but I have usually managed to get a good deal. The restaurant on Level 35 is special. Unbelievable views and the food is always good. If you have an Accor card it's an even better deal. We did dinner and breakfast at Level 35 and it did not fail to impress. The gym with a wonderful view, always reminds me of the gym in the Hong Kong Sheraton which loo... Read more
from Mount Beauty, Australia
Submitted on 02-08-2016
I wish I had a different title for this review. I wish we stayed many more nights!! We got a very reasonable $ rate and stayed here prior to a medical appointment. We were able to check in early and everything from check in to check out was superb. The bed was super comfy, they had a pillow menu (which we made use of) ensured that we had a wonderful nights sleep. As a Le Club member we received a complimentary welcome drink, Internet access and a morning paper. With Le Club being free to join... Read more
from Sydney, Australia
Submitted on 04-08-2016
I am a Sofitel fan - having stayed in DC, Paris, Brussels and elsewhere. I haven't stayed at the Sofitel Melbourne for some years now....but nothing much has changed. It is testament to just how good the fit out must have been many years ago when first established that the rooms still feel comfortable and welcoming today. The bathrooms are a little tired but the soft furnishings and the beds are top notch as are the pillows and linens. In my club room there were two very comfortable arm chairs a... Read more
from Sydney, Australia
Submitted on 05-08-2016
First time in this hotel, I normally stay Southbank but this time at this location close to Parliament House & I loved it! I am from Sydney but Melbourne is so much more a better city with lots of character & the hotel is also excellent. Its located in Collins Place an upmarket shopping mall in an upmarket street. The hotel is silver service & so the staff service is 2nd to none - it's brillant, friendly & fast! Meals & drinks were served very fast compared to other hotels. I came here for ... Read more
from Melbourne, Australia
Submitted on 05-08-2016
We stayed for one night after attending the State Theatre. The location, views and service are spectacular, with the breakfast buffet always a treat. I checked in on line which worked fine and there were no issues or queues at check-out. Our bed was comfortable, but not too soft, and the bathroom clean and spacious. We will stay here again.
from Sydney, Australia
Submitted on 06-08-2016
Our corner room on level 42 was spacious, beautiful, had a brilliant view over Melbourne and was sooooo comfortable. Truly a refugee from city/work cares. We've stayed in many rooms in many cities but this was a spectacular eyrie. However, one modern pitfall was to open shutters ( yes, there are shutters) early in the morning and to be almost eye-to-eye with the builders on the tower next door! Also at level 42.
from
Submitted on 08-08-2016
Very good hotel, very good staff. A few contacts upfront initiated by Sofitel (for them to know how and when we would arrive) gave us extra information (as we had unforeseen later arrival). Very complee beakfast, beautifull room and views to the city and yarra-river, as the hotel rooms are located on level 36 and higher. Wifi was working very well (without membership of the Sofitel Club)! 2 Trams (they are located in the free zone) stop in front of the hotel. Hotel very near the parlement house... Read more
from York
Submitted on 08-08-2016
We stayed here for 2 nights after an amazing stay at the Sofitel in Singapore. Our experiences were very different. Check in was friendly but did not provide us with any information for example time, location of breakfast, no mention of the club lounge. The reception is on the first floor and the rooms then start many floors above. The room itself was OK, the bathroom was a bit dated. Lovely views over the city and the room was clean. We had room service which was excellent. We had to eat breakf... Read more
from Canberra Australia
Submitted on 09-08-2016
Room on 49th floor, spacious clean, Lanvin bath products, great comfy bed and easy check in/out process. Location at the Paris end of Collins St and you can use the free tram to get around the CBD. What's not to like?
from Adelaide, Australia
Submitted on 10-08-2016
How embarrasing given a key to another persons room, free bottle of wine hardly the response one would expect from a Sofitel hotel. I am a silver member so I would have expected better. I do feel this premises is getting old especially the uniforms of the staff not a good look.
from Windella
Submitted on 11-08-2016
Very nice hotel, well appointed with great views from 41st floor! Enjoyed the proximity to the shops and eating. Room was lovely and the bed comfortable. The only issue was that a dulling light came on in the bathroom when you enter and we could not stop this from happening- stayed on for too long afterwards.
from MELBOURNE
Submitted on 11-08-2016
I have stayed numerous times at the Sofitel, it never disappoints, it has a quiet elegance without excess glitz. Location at the top of Collins Street is ideal, exquisite shops surround it, a short walk to the wonderful Fitzroy Gardens and a tram stop outside allows easy access to any part of Melbourne. Sofitel is very spacious so even when the hotel is busy there are always quiet public areas to relax in. Staff always do their utmost to ensure you receive the best attention possible.
from Port of Spain, Trinidad
Submitted on 14-08-2016
My friend and I visited the Sofitel for some after work drinks. The bar on the 35th floor is quite loud architecturally! Lots of golden shimmer and the walkway enclosure for the guest room floors above also add to the overall ornate golden feeling! The server who attended to us was prompt and the prices weren't too bad considering it's the Sofitel. You can get glimpses of views from the bar area but the 'piece de la resistance' is when you go to the bathroom. There's floor to ceiling glass alon... Read more
from Perth, Australia
Submitted on 15-08-2016
A 3 night stay over a weekend to attend a conference. Not our first time here as my wife is a Platinum Le Club Accor Member and the club experience is usually one of the things that makes all the difference. Arrived very late (after midnight) from our interstate flight to be left standing alone in the driveway. Our late arrival was pre-notified to the hotel and one would expect that at a property of this caliber (even with a night shift/skeleton crew) that there would be at least be somebody w... Read more
from
Submitted on 15-08-2016
My husband and I always celebrate our anniversary by staying in a luxury corner room. The hotel never disappoints; starting with our valet parking with a smile, the lovely Anna at reception and the friendly and helpful manager, Michael, at the Atrium Bar. This time we had our dinner outside the hotel, but the breakfast, as usual, was fab. Thanks to Alice, again, for looking after us. We will be back on 15 Aug next year!
from Adelaide, Australia
Submitted on 18-08-2016
I attended a conference at the Sofitel, all went well. I had a room on the 38th floors with beautiful views over the city and suburbs. The room was beautifully fitted out and furnished, proper timber screens to block out the morning sun, lovely toiletries and other small touches provided for additional comfort. My package included breakfast on the 35th floor, which proved to consist of a few different buffets with a wide choice of nice food. The coffee was sublime! Views out over the city and... Read more
from Melbourne, Australia
Submitted on 06-09-2016
Friday July 15, 2016... to escape the mayhem of world events at that time, decided to book a very last minute stay... fabulous news tinged with anticipation to be upgraded to a 50th floor suite! Although room had separate lounge/bar area, large bedroom and WIR leading through to bathroom, mystified why this room wasnt presented in 'tip top' condition considering its status... Cbus style lighting systems have to go... they are erratic and caused flickering of lighting... lamp in lounge area not ... Read more
from London, United Kingdom
Submitted on 06-09-2016
I somehow imagined a Sofitel was some sort of glorified motel but this elegant high-rise is pretty fantastic. The rooms are big and incredibly comfortable, quiet, fantastically comfortable bed, beautiful sheets....really no complaints except I do wonder when wifi is going to be free in all hotels -- it's insulting to have to pay for it. HOWEVER, if you go to the desk and sign up for their points program, wifi in the room is free, so save yourself $60! If your breakfast isn't included and you wan... Read more
from Germany
Submitted on 06-09-2016
The hotel itself is already a bit aged, especially the room/bathroom. The first room we had was already moldy in the bathroom and so we had to change rooms. We booked the hotel with breakfast included. Since we had a very early flight on the last day, we asked for a breakfast box. The lady who checked us in was not quite sure (as well as with all other issues concerning the check in) so she asked her manager. The female FO manager just smiled a bit and shook her head about the question whether t... Read more
from Sydney, Australia
Submitted on 07-09-2016
As an Accor member this was a special night away and I was not disappointed. I was upgraded to a king deluxe room and the welcome to the hotel was a delight. The room was beautifully appointed and prepared, the view across to the east of Melbourne at night was magnificent from the 48th floor. There was nothing that needed attention which I am usually quick to see. Lovely welcoming touches all the way.
from Melbourne
Submitted on 08-09-2016
Had a recent conference stay at Sofitel Melbourne and I'm reminded how good it is here. The beds are fitted with a cloud.... The bed cover is so fluffy it is seriously like being in a cloud. Close up the windows and you get blackout for a deep sleep. Good buffet breakfast without being as amazing as its Asian counterparts.
from Melbourne, Australia
Submitted on 09-09-2016
We stayed in a Club Room on the 49th floor. The view was magnificent across East Melbourne and the Treasury gardens.The room was spacious and well appointed. The view from the Club Lounge was equally good, The service and food in there was outstanding with menus for breakfast and lunch. It was so good it was hard to leave! The location is perfect for Melbourne visitors with a tram stop at he doorstep. All the upmarket shops are within walking distance as are the beautiful gardens. We recommen... Read more
from Melbourne, Australia
Submitted on 09-09-2016
The best hotel in Melbourne for service, food, accommodation and location . Great staff where nothing is too much trouble. Good selection of rooms which are extremely comfortable. Restaurant is one of the best. Sofitel Club facilities are far better than club facilities in similar hotels
from Melbourne, Australia
Submitted on 09-09-2016
Having spent separate nights at Sofitel in the last week, I feel spoiled. We are Club Accor members, which is a great little investment for anyone who travels a bit and so booked a club room. Check in is on the 35th floor and the staff there were welcoming and friendly. The first night we were upgraded to a corner room on level 40 so the views of Melbourne were magnifique! The second night was a suite on 37 with a completely different view. Melbourne is changing so much! In the club lounge, dri... Read more
from
Submitted on 11-09-2016
This was my first time staying at a Sofitel hotel and I was very impressed. The views of Melbourne were excellent as was the service from staff and the hotel amenities. Central controls for lights in the room, a de-mist mirror in the bathroom, turn down service & electronic rooms menu and options were all welcome additions. Unfortunately the beds were too soft for my liking, as were the pillows but there was a pillow menu where I could have chosen another type if required.
from Pacific Coast Australia, Australia
Submitted on 14-09-2016
Very comfortable rooms. Buffet breakfast room with a wonderfull view on Melbourne and gorgeous french petit dejeuner. Staff extremely professional. Very well located to have a wnderful visit of Melbourne CBD.
from Sydney, Australia
Submitted on 15-09-2016
From the moment you walk into this place you know it is special, he rooms are very nice with great views over Melbourne. I stayed here for 2 nights whilst in Melbourne for business, the place is very central to everything you want to see and do in Melbourne. The ally ways of great restaurants and bars are a short stroll and if that is not enough there is a tram stop right out the front. The room itself is big enough and the breakfast is just great, enjoy looking over the views of Melbourne. Dow... Read more
from Melbourne, Australia
Submitted on 17-09-2016
Have not stayed here for around 6 years and yet it reains a favorite. The staff are freindly and the rooms comfortable - although the TV controls can do your head in. Large bathroom with shower over the bath. Stayed om the clib level and the offering from 5.30 until 7.30 are nice and there is plenty to feed upon. Amazing views from the club across melbourne eastern and southern suburbs. Had a great stay.
from Canberra, Australia
Submitted on 18-09-2016
I am a platinum Accor member now and decided to compare my experiece to when i was a gold member. consistent with my other hotel stays i made my usual odd requests to see how responsive the staff are to guests. in this case I asked to have a towel folded into the shape of an elephant and placed on the bed. when I arrived I was upgraded to a suite which was very nice front desk staff were lovely very friendly and took the time for a chat even though there were a lot of other travelers checking ... Read more
from
Submitted on 19-09-2016
The hotel is really lovely. The location is close to everything and the view from the window is amazing out over Port Phillip Bay, the art precinct and Crown. The staff are very helpful and professional. The mini bar prices are daylight robbery but that is the same with any 5 star hotel. That is the only complaint.
from
Submitted on 19-09-2016
I was upgraded to a suite but the decor was so old and there were no services with the room. In other 5 star hotels there would be complementary club access. A disappointing experience. I will stay elsewhere next visit to Melbourne.
from Warrnambool, Australia
Submitted on 19-09-2016
My husband and I stayed 2 nights. It's our first time at Melbourne Sofitel we normally stay at Stanford. Lovely view from 38th floor. Room was clean. Bed was comfortable. Service was fantastic. Breakfast was ok. My husband got eggs Benedict the second morning and he couldn't eat it. The Benedict sauce had to much vinegar and eggs were hard and dry. Location was close to everything. Would stay here again.
from Adelaide, Australia
Submitted on 21-09-2016
A first class experience in Melbourne for a room with a view. Look out for specials/last minute deals. An exceptional view awaits those who decide to spend on this luxury stay. I look for rooms above level 40 on the corner looking south east over St Patricks Cathedral, the Yarra river and gardens out to the bay. A suite on the 50th is the ultimate indulgence is absolutely worth it for that special occasion. With your Accor card the meals are as good as the views and let's not forget the amazing... Read more
from Hong Kong, China
Submitted on 22-09-2016
This is a really gorgeous hotel sitting the the central of Melbourne City. The door men are so helpful and nice. The most memorable part of my journey was the breakfast. It was like Michelin quality. I can never forget about that and it stays on the top of my list of hotel breakfast.
from Hobart, Australia
Submitted on 22-09-2016
We have stayed at Sofitel Melbourne many times. Our most recent stay was one of those truly lovely experiences where everything just seems to flow ever so smoothly. Helpful check-in staff (thanks Mitch), fabulous corner room, welcoming Club staff and facilities, and more. We feel very lucky to be able to enjoy the professionalism and comfort offered at this hotel.
from
Submitted on 24-09-2016
My friend and I stayed here overnight on a girl's escape. We were upgraded to a corner suite overlooking the St Patrick's Cathedral. What a great start to an awesome stay! The room was luxuriously appointed and included cloud like twin beds with quality linen. A pillow menu allowed you to customise your own comfort level. Numerous large ceiling to floor windows captured the stunning view. We had an early dinner and returned to enjoy our beautiful room. We turned all the lights in the room off at... Read more
from
Submitted on 25-09-2016
It's a bit pricy but totally worth it. The food was absolutely amazing and the bed was so comfortable. Location is perfect as you can catch a free tram from down the road that does a loop of the city or you can pretty much walk to everywhere you would want to see. The room was very clean and views were amazing.
from Brisbane, Queensland, Australia
Submitted on 25-09-2016
I stayed at the Sofitel Melbourne on Collins recently, and it was superb. So much attention to detail to give guests the best experience, surpassing expectations. My room was a Classic King room on the 40th floor, city view. Spacious, comfortable, shower over bath, excellent size counter at the bathroom vanity. The atrium decor is stunning and the candlelight display in the lift lobby is exquisite. Staff were professional and every contact was a point of excellence.
from Harrogate, England, United Kingdom
Submitted on 26-09-2016
I was in Melbourne on business in September. The Sofitel is in a great location for the CBD, to be fair getting around Melbourne is so easy it's in a great location for every where, but the CBD particularly. The room was really comfortable and mine had an amazing view of the city - I think all the rooms are on the outside of the hotel, so that all must have a view - rooms start on the 36th floor! The restaurant is on the 35th floor and is amazing - I've only had breakfast and dinner there, but t... Read more
from Melbourne Australia
Submitted on 26-09-2016
This was our second visit to the Sofitel. This time we stayed in a corner suite with city views. Our first night we attended a show and had room service dinner on our return. The meals were lovely and with the Melbourne lights below us, it made our night even more special. I must mention the King size bed is soooo comfy. Love this place.
TOP