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Mantra on Russell

Melbourne, Victoria, Australia (MEL)

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Based on 1532 reviews
Room & Rates
Two Bedroom Dual Key Apartment

Two Bedroom Dual Key Apartment

2 Queen Beds
1098-sq-foot (102-sq-meter) room, balcony with city views

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, 32-cm LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium One Bedroom Apartment (City Views & Balcony)

Premium One Bedroom Apartment (City Views & Balcony)

1 Queen Bed and 1 Full Sofa Bed or 2 Twin Beds and 1 Full Sofa Bed
710-sq-foot (66-sq-meter) room, balcony with city views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Room - Check In After 8pm ONLY

Studio Room - Check In After 8pm ONLY

1 Queen Bed or 2 Twin Beds
334 sq feet (31 sq meters)

Layout - Separate sitting area
Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Apartment

Standard Apartment

1 Queen Bed
334 sq feet (31 sq meters)

Layout - Separate sitting area
Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Two Bedroom Apartment

Premium Two Bedroom Apartment

2 King Beds or 4 Twin Beds
1098-sq-foot (102-sq-meter) room, balcony with city views

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Apartment

Studio Apartment

1 Queen Bed or 2 Twin Beds
334-sq-foot (31-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - WiFi, 32-cm LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One Bedroom Apartment

One Bedroom Apartment

1 Queen Bed and 1 Full Sofa Bed or 2 Twin Beds and 1 Full Sofa Bed
710-sq-foot (66-sq-meter) room, balcony with city views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 32-cm LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Bedroom Apartment

Two Bedroom Apartment

2 King Beds or 4 Twin Beds
947-sq-foot (88-sq-meter) room, balcony with city views

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, 32-cm LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Mantra on Russell
222 Russell Street, Melbourne, VC Australia 3000

Rooms
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this aparthotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at the aparthotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Melbourne? This aparthotel has facilities measuring 2153 square feet (200 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 22 and AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 75.00 per vehicle (roundtrip)
  • Self parking fee: AUD 35.00 per day
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 50.00 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Sauna
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1532 reviews
from Raumati Beach, New Zealand
Submitted on 23-05-2016
Great rooms. Staff very friendly and helpful. Clean. Only disappointing factor was that they charged $10 a day for wi-fi. Free wi-if is really a given now. Very convenient location. Within walking distance of downtown Melbourne.
from Sydney, Australia
Submitted on 23-05-2016
1 bedroom apartment for two nights. Very roomy, airy well appointed and with a balcony. From the initial reception, to finalising the booking, to taking care of our bags as we shopped until the room was ready. (We arrived early). Everything was well done with professionalism and a smile. We had a package which included breakfast that I thought was well worth the extra cost. They held our bags again as we had a late afternoon flight on departure and they had a cab to the airport in no time at all... Read more
from Benalla, Australia
Submitted on 23-05-2016
I recently stayed at Mantra on Russell In Melbourne. On our stay we were looked after above and beyond what I had booked for. We got an Upgrade to a Premium 1 Bedroom Apartment and the new Refurbished Mantra on Russell is amazing It was always good .I have stayed there for 15 years now. I would recommend it highly for anyone wanting to stay in the City Close to Chinatown The new Emporium. And so much more. It is the perfect choice and my 1st choice always. Great Staff, Amazing Rooms with Full ... Read more
from Melbourne, Australia
Submitted on 24-05-2016
Staff was very helpful and always smiling and ready to assist. Rooms with Full Kitchens, Dining Tables and Chairs, Full Fridge, Washing Machine and Dryer, Restaurant, excellent spa and a good size pool, even a small gym to work out those muscles if you needed too. My family was very happy with the stay and I definitely stay again because of the convenience of shopping and the location of amenities that is close to the hotel, its Great! I was little upset cause parking wasn't complimentary and w... Read more
from Canberra Australia
Submitted on 25-05-2016
This was the first time I have stayed at Mantra on Russell - I have stayed in their exhibition Street place previously. I found their one bed apartment just great. Nicely furnished, spacious, good facilities. The breakfast was really good. But the location is a real winner. I walked to my office, to a meeting and to a restaurant for dinner - all an easy walk from this great location. OK - you have to pay for Wifi - its one of those Australian things. But its not that expensive and there is free ... Read more
from Melbourne
Submitted on 06-06-2016
I was pleasantly surprised by the size of the room, bigger than I thought (stayed in studio apartment with queen size bed). Air conditioning was really good, stove/oven working fine, good range of TV channels to choose from, bathroom was spacious and the facilities - gym, spa and sauna - was in great condition and very clean. The breakfast in the morning was above expectations with a large range of fruit, yoghurts, granola/müsli and choosing how you'd like to have your eggs cooked. Service was... Read more
from Hobart, Australia
Submitted on 07-06-2016
We really enjoyed our stay at Mantra on Russell-we've stayed here many times and can't recommend it enough. My husband, daughter and I stayed in a One-Bedroom apartment. Lovely, clean refurbished rooms and very helpful staff. Room Service menu was limited, but we enjoyed our meals. A little disappointed that they don't have Fox Footy on TV-but that is a very small point. Great to have kitchen and laundry facilities. Close to shopping and public transport. Strongly recommend rooms facing L... Read more
from Melbourne, Australia
Submitted on 07-06-2016
It was a spur of the moment decision to meet friends from Qld in Melbourne at the weekend. Staff at the Mantra on little Bourke at were more than helpful as they were full so they gave me the ph number of the Mantra on Russell street. It was unfortunate that I couldn't stay at the same hotel as my friends but it all worked out fine for us. We got to see two of your jokers and it was a great weekend. I am still waiting for the credit to go back into my account as $299.00 was debeted from my accou... Read more
from Traralgon, Australia
Submitted on 07-06-2016
I will definitely stay there again when next in Melbourne. Staff were very friendly, room was clean and comfortable. Hotel was short walk to Bourke Street Mall. Restaurant's food and service was excellent.
from Melbourne
Submitted on 08-06-2016
Position excellent, If shopping it is a short walk to the major shopping area and chinatown for excellant food. rooms comfortable, staff were friendly and efficient. Breaky was Yum and dining staff were also excellant. I would highly recommend
from Morwell, Australia
Submitted on 21-06-2016
I can't imagine better value given the standard and location. weekend deals promote quality accommodation for the family man.With only a quick stroll to the theatres and even less to gourmet eateries its a sure fire winner !
from Pinjarra, Australia
Submitted on 21-06-2016
Great location, close to numerous food and shopping outlets. Comfortable room, and beds, Good movie choices, for when you want to chill. Room service was a plus and great meals. Staff very welcoming, and very helpful.
from Albury
Submitted on 21-06-2016
We really enjoyed our stay. All the Mantra staff were lovely & helpful. Our room was clean and well set out. Our family enjoyed the pool and gym. The location is minutes away from shops and eateries. Parking was convenient.
from Perth, Australia
Submitted on 21-06-2016
Great location, very close to China town walking distance to most things you would want to see while in Melbourne, well presented clean accomodation with friendly staff. Good breakfast buffet, no complaints. Would stay here again next time I visit Melbourne.
from Mount Gambier, Australia
Submitted on 22-06-2016
when on our arrive they made us feel very welcome and helpful on any think we need over the weekend they will be there for us. they rooms were very comfortable. we enjoyed the sauna and the spa and the pool was lovely for us to relax. we were close to what we needed to go and do.
from Perth
Submitted on 30-06-2016
Emptying recycle bins between 1am and 2pm every morning right under our windows was annoying. Also had to complain to get our room serviced. Missed two days in a row. Room was very nice and the restaurant was very good.
from Sydney, Australia
Submitted on 30-06-2016
Great location, friendly and efficient staff. Room available at 11am and late check out offered. Happy hours and snacks on the bar menu were delicious. Room size was adequate for a Studio and very comfortable bed. Would definitely return and recommend to friends.
from Brisbane, Australia
Submitted on 30-06-2016
Perfectly clean room on the 18th floor. Lovely and quiet. All staff very friendly and I was always greeted with a smile! They were extremely helpful as well and full of knowledge which was very helpful for my first stay in Melbourne. Can't wait to return!!
from Canberra, Australia
Submitted on 01-07-2016
Shower was awful, no water pressure and impossible to get temperature right, It was either boiling hot or cold. A good shower is very important!! Staff were very helpful and lovely at reception. Room was a good size but a bit grotty. Cleaners didn't do a very good job, left bags of rubbish in the room rather than removing them, maybe they forgot? Location good, restaurant expensive and food very average.
from Melbourne, Australia
Submitted on 01-07-2016
Stayed 3 nights Poor follow up by staff when central heating shut down had to request 3 times before an inadequate heater was supplied on the second night. It was supposed to be a special 3days going to live theater and celebrating a 60th birthday, very cold weather,Poor communication by staff ruined what was supposed to be a one off celebration.
from Traralgon, Australia
Submitted on 04-07-2016
The positives : great position , newly refurbished The negatives : unfriendly reception staff , tricky with rooms sold on line but not supplied on arrival , breakfast well below mantra standard , lifts not well maintained
from Melbourne, Australia
Submitted on 04-07-2016
This is ok if you're happy with the basics and it is cheap. While carpets and some things have been upgraded a lot of it is very grotty and backward, they had to look up paper receipts to find my billings, very outdated. The pool was nice but I couldn't say the same thing about anything else. Cleaning was not up to scratch, tables throughout room were not clean, cupboards in kitchen/bathroom very grotty, carpark check in and out not clear, receptionist did not explain anything they needed to, th... Read more
from Perth, Australia
Submitted on 04-07-2016
In a great location, with Chinatown and the theatre district at your doorstep. Also within walking distance of the MCG. The room was clean and well appointed & the air conditioning system was very effective. My only issue was the speed of check-in and check-out. There simply weren't enough people on front desk to cope at peak times.
from Geelong, Australia
Submitted on 04-07-2016
The service was great and room was presented well with good service by staff, the restraunts delivered a very good meal both night with very good service by bar staff. A late check out and discount on food and drinks in the bar was a added bonus.
from Melbourne, Australia
Submitted on 05-07-2016
I booked an apartment at the Mantra, on a Saturday night. I was so pleased I gave the Mantra another go. The rooms have had a facelift. They are much smarter and more comfortable. Love the location. Love that there is a balcony to get some fresh air and watch the city lights. Loved the bed- so super comfy. Parking is very convenient too. If you don??t want to venture out to the many restaurants at your doorstep, try room service. The food is really good. I highly recommend the dark chocolate t... Read more
from Geelong, Australia
Submitted on 10-07-2016
Customer service was exemplary from the moment I phoned to book and to the finish. The rooms were clean and spacious. My girlfriends and I were very pleased with our stay and was so close to everything. You help to make my 50th Birthday celebration very memorable..
from Sydney
Submitted on 10-07-2016
I always stay at this hotel when I travel to Melbourne. Staff are awesome and restaurant is great! Pricing is pretty good considering the location, I really like the pool and sauna too. The new renovations are excellent.,
from Greater Canberra, Australia
Submitted on 10-07-2016
The 2 bedroom apartment is not at all a 2 brm apartment. It is two completely separate rooms next to each other. Description for this accommodation is misleading and it is much smaller than it appears in photos. It should not be advertised as a 2brm apartment as it isn't and was not worth the extra money to have one room that couldn't access the lounge room unless the other occupants were in their room to let them in. Room key wouldn't open each other's rooms. Completely inappropriate for famil... Read more
from Sydney, Australia
Submitted on 10-07-2016
We stayed at Mantra on Russell for a Birthday Girls Weekend and could not recommend it highly enough - from the moment we arrived nothing was too much trouble for any of the staff. The location is excellent but aside from the great location the rooms, staff, amenities could not be faulted. The hotel even provided a lovely cheese platter and Champagne to celebrate the Birthday which was a lovely touch. Staff at the front desk are 5 star and could not have been more helpful - we asked for dinner... Read more
from
Submitted on 11-07-2016
We had short family break and have stayed here previously. We liked the central location of the hotel and the spacious 1 bedroom makes it suitable for families. The kitchen utilities was a little disappointing as it was not very well stocked and there was not enough to cutlery for 3 people. The bedroom only has a double bed but are comfortable enough. The renovated rooms looks and feel great.
from Melbourne, Australia
Submitted on 12-07-2016
Located close to everything the rooms are comfortable and the hotel is modern. We were fortunate to be upgraded to a one bedroom apartment and it was huge! We wished we were staying more than one night. The $5happy hour in the hotel served us some great gin and tonics and was a great place to sit. No free wifi would be a let down for those without Internet access but there were some computers in the lobby the allowed access. Parking was fairly expensive ($35) for one night. Pool Was nice but ann... Read more
from sydney, australia
Submitted on 12-07-2016
My friends and I stayed at Mantra on Russell for 3 nights on a girls trip last weekend. My niece celebrated her 18th birthday and we appreciated the kind gift from management. (Thx Jayden) This is wonderful CBD accommodation where all staff we liaised with were fantastic. We had a 2 bedroom apartment which was furnished beautifully and as a bonus had opening windows and a small balcony. We had breakfast in the restaurant on one day, which was very nice with adequate choices and as we pre book... Read more
from Peregian Beach, Australia
Submitted on 12-07-2016
As soon as I walked in I was so surprised as I didn't realise it was so big. It was like a small home and I was excited to see a bath and a laundry area. The big lamp in the lounge and the funky origami style wall decor was like being in my own art gallery.
from Auckland, New Zealand
Submitted on 13-07-2016
Loved the location and service however the first room we had was just disappointing, reeked of cigarette smell, old yellow toilet seat and wokeup to a cockroach in the living room. Luckily we managed to change room, same type of room just on slightly higher floor but none of the major issues of the first room. Although theres some mould in the bath and slightly rundown kitchen. The staffs are amazing right through to checkout and the reception lady even helped us carried our bags to our car. 5 s... Read more
from Melbourne
Submitted on 13-07-2016
Located right in the middle of the city, very convenient. 2 bedroom unit is generous in size, and complete with kitchen, laundry, a powder room and a bathroom. Parking is tricky in the extreme busy part of the town, hotel car parking is too expensive. No free wifi access is also a let down.
from Canterbury Region, New Zealand
Submitted on 16-07-2016
Rooms were very tidy, beds comfy and found staff especially Roslyn very helpful. It is in the heart of Chinatown so did find it quite hard to find somewhere to eat that wasn't asian, and providing kids meals!
from Melbourne
Submitted on 16-07-2016
Stayed at Mantra 16/07 for 1 night. We stayed in a one bedroom apartment which was a very spacious room with separate lounge. Large couch plus a single arm chair, fully equipped kitchen, and bedroom with T.V also. Pool area could be improved as the spa was not very warm and same with the sauna, which was a little disappointing. Great buffet breakfast which was included in our tariff. Would definitely stay again. Thank you.
from Sydney, Australia
Submitted on 17-07-2016
We have stayed at Mantra Little Bourke, which was great, but we found this location much better for the Theatres as we went to the Princess Theatre to see a show. The staff were very friendly and helpful and their recommendations on where to eat was excellent.
from Perth, Australia
Submitted on 17-07-2016
over all good . will come again and recommend fiends . only down side was the aicon was not working . they gave me a protable heated ..but it was not enough . also the internet was not up to speed . love the location
from Sydney, Australia
Submitted on 18-07-2016
I love the the separate rooms and the sense of space. I recommend this Mantra and stay here whenever I visit Melbourne. see you next time Im down there on business. This review space is much too long!!!
from Auckland, New Zealand
Submitted on 20-07-2016
Very comfortable and clean. I asked for a coffee plunger for morning coffee in room and one appeared in the room ?????? staff extremely friendly and helpful. Would definitely recommend this property as a good place to stay.
from Melbourne, Australia
Submitted on 20-07-2016
We had a wonderful weekend at the mantra on Russell. The room was modern and had a really nice feel. The buffet breakfast was really nice. Location was central to so many great restaurants, shops and plenty of entertainment. We would definitely stay at the mantra on Russell again.
from Au
Submitted on 20-07-2016
Great location, close to my office, food places and only a short walk to public transport. Rooms are spacious and clean and the service is excellent. Check in was seamless with a complimentary upgrade which I loved. Will definitely be returning on my next business trip to Melbourne.
from Perth Hills, Australia
Submitted on 20-07-2016
It was a pleasing experience, great staff assistance, very good meals and very good rooms. Staff were oextremely friendly and efficient and made our staff enjoyable. Happy to recommend to friends and Family.
from Jakarta
Submitted on 21-07-2016
The hotel is located at Melbourne's cbd which is extremely convinient for tourists. It is also well equipped in terms of facilities. Staff are friendly and very helpful in assisting our inquiries. Our 1 bedroom apartment cannot be more comfortable :)
from Canberra, Australia
Submitted on 24-07-2016
Great trip, accommodation simply happened. I like my accommodation to simpl be a step in the process and as unobtrusive as possible. That's what happened. Arrive, served immediately, straight to room. Depart, sorted quickly
from Ocean Grove, Australia
Submitted on 24-07-2016
Really enjoyed our weekend away at Mantra on Russell. Great check in and check out service, all the staff were very friendly, helpful and attentive. Our room was fantastic. Really clean and comfortable.
from Blenheim, New Zealand
Submitted on 24-07-2016
Great location with helpful staff. Easy to book in and out. Restaurant had awesome food and drinks. Highlight was the spa and pool. loved the sauna and Gym also. Room was will presented and serviced daily.
from Sydney, Australia
Submitted on 24-07-2016
I stay here every week and have never felt wanting. The rooms suit me perfectly and allow me to entertain as well as walk to some of Melbourne's best restaurants. For some time i stayed at the Sofitel, it was much more upmarket and you paid a premium, for the venue but also to be refreed too by name when you check in. A simple thing but much appreciated. It was great therefore to be greeted by name and offered a smile of recognition when i check in now. Staff at the front desk are great. I recom... Read more
from Melbourne, Australia
Submitted on 24-07-2016
If you want to stay in the city and have a very clean and comfortable room with people who take great care of you then book here. Firstly I want to thank the guy who booked the room for me, he was new to making bookings and he was really lovely and phoned me back to confirm everything. Secondly WOW to the room! Honestly it was such a treat for us, even to have a bath for our son and to show him the city lights and views. 17th floor! So lucky. The beds were amazing , my nana was just so happy... Read more
from Melbourne, Australia
Submitted on 27-07-2016
We hired out a function room and booked a few rooms recently. As for the function/bar/restaurant area- I give them huge praise. The staff were attentive, polite, friendly consistent and nothing was too big for them to deal with- and they all spoke fondly of one another which showed huge respect for their working environment. The buffet lunch was nice, good variety, and not too tasteless - but simple which was great. The standard of coffees, cocktails and all other drinks was consistent-no matte... Read more
from Currans Hill, Australia
Submitted on 28-07-2016
My impressions of hotels right in the city is always pretty one sided; loud, heavy traffic of both pedestrians and cars, smaller rooms to accommodate for more people etc. But I was pleasantly surprised when staying here. The hotel is in a prime location in the middle of the city a block away from some serious shopping. Right across the road an amazing 24 hour Greek restaurant that I recommend to anyone. My friend and I stayed in the single bedroom apartment with two single beds for our birthday ... Read more
from Sydney, Australia
Submitted on 28-07-2016
I stayed here on a business trip. The rate was ok but not as good as the usual place I stay. Internet was not included, an extra $10. Breakfast not included. Room was ok, typical for serviced apartment. Location good. Check in slow.
from Adelaide, Australia
Submitted on 28-07-2016
Great hotel! Our 1 bedroom premium apartment was huge and well equipped. Fantastic location 7 minute walk to Bourke street mall. Our balcony was super sized. Loved that there was 2 TVs. Bad quality toilet paper and tissues though!!
from Sydney, Australia
Submitted on 28-07-2016
With my boyfriend & I being 21 year olds from Sydney, going to Melbourne for our 6 year anniversary, was our first trip as independent individuals, including having our first hotel experience at Mantra on Russell. We LOVED it so much!!!! We dreaded leaving, and upon returning home, we just wanted to go back. We got a free room upgrade on arrival, exceptional room service and housekeeping, friendly staff, clean beautiful rooms, and price was very affordable! Will DEFINITELY be coming back.
from Perth, Australia
Submitted on 31-07-2016
Breakfast at nearly $30 is, in my opinion, on the high side. Wi-Fi not good enough to stream anything which is not really good enough. Overall though I enjoyed my stay with the rooms well appointed and clean.
from Mooroolbark
Submitted on 31-07-2016
Lovely staff in all areas, very helpful and kind. Bar & food was great, had a lovely breakfast. Thankyou for chocolates & card and fruit platter for my daughters 16th, we all had a wonderful time and hope to come back again.
from
Submitted on 31-07-2016
These apartments were comfortable and very suitable for families looking for a separate living room and bedrooms. The location was perfect, easy to walk to anywhere and some limited parking out the front for easy car pick-ups/drop-offs. The accommodation was clean and tidy, however our particular room had faulty central heating, so had to rely on the electric heaters provided instead - this was not ideal with a toddler in the room (however we did not raise this with management, so cant complain... Read more
from Perth
Submitted on 31-07-2016
Very good rooms, well equipped. Bathroom layout not suitable if you're unsteady on your feet (large step into bath). Bedside lights quite bright. Pool really nice for families. Great location. Rooms were late becoming available for more than an hour after they should have been and the vouchers provided in compensation weren't great.
from Melbourne, Australia
Submitted on 01-08-2016
Our Room was nice but the water pressure in the shower was pretty weak. Our breakfast and car park was included-very handy. The Breakfast and bar were great. Would have liked the pool to be a bit warmer. Enjoyed our stay overall
from Singapore, Singapore
Submitted on 03-08-2016
The hotel is well located in the city with amenities within walking distance. The hotel staffs are very polite and helpful. The room is spacious, comfortable and well equipped. We like the shuttle service provided by the hotel and the driver is fantastic. We enjoy our stay and definitely it is a great place to stay in.
from
Submitted on 03-08-2016
Stayed here for a week with our 2 year old. Very spacious, central to everything, handy to trams, supermarket, restaurants. Because it is located next to Chinatown there are some very cheap chinese restaurants. Staff were awesome, very friendly when we met them in the lifts or when they came in to our room for housekeeping. As we came from NZ the option to order our groceries and have them delivered to our room on the day we arrived was great, so handy! Would definitely stay here again
from Sydney, Australia
Submitted on 03-08-2016
Regular customer here at the Mantra and can never fault it. Service and comfort is an A++++ great gym facilities and food is highly recommended. Would stay again without a doubt. Thanks for a great experience once again.
from Perth, Australia
Submitted on 03-08-2016
Terrific stay as always - extremely professional, helpful and friendly staff and service. Perfect location, close to theatres, transport, restaurants, shopping - and close enough to the MCG! We like the pool and gym and the restaurant is great
from Melbourne, Australia
Submitted on 03-08-2016
Chosen for its central location with pool and spa, cheap car park and spacious accomodation with superb facilities. As we were celebrating our wedding anniversary, the staff showered us with extras and were very helpful with advice. And why go out for a dinner ? The evening meal was 5 star quality, the written menu is understated, so dine in ! And be surprised.
from
Submitted on 06-08-2016
Good hotel in great location with china town a 1 minute walk. Rooms have balaconies and are very large. There is parking next door which the hotel can provide at a discounted cost with a lift straight to the hotel. I would stay here again.
from Canberra
Submitted on 07-08-2016
Room was spacious and clean with a balcony (though the view was directly into another building about 100 meters away). Our aircon was broken and it was very hot but the hotel didn't offer to change the room or fix the problem after my call. The check out process was also very slow. Disappointed mostly with the service but the hotel itself is in a good location.
from Sydney, Australia
Submitted on 07-08-2016
Apartment, staff and service were all of a high standard. Location is great, right in the CBD with lots of quality restaurants in the immediate area. I always stay at the Mantra on Russell when in Melbourne.
from Shepparton, Australia
Submitted on 07-08-2016
Great value, beautiful clean room, super comfy bed and friendly, helpful staff. Fantastic location, walking distance to lots of great restaurants and pubs. We really enjoyed our stay, just wish it had been longer!
from
Submitted on 07-08-2016
We stayed here for a weekend in early August. The location is fantastic for shopping, sightseeing and eating out. Being on the edge of Chinatown and the Greek precinct, there are plenty of places to eat if you are arriving late at night (as we did). The very popular Greek restaurant Stalactites across the road is open 24/7 and serves good, inexpensive food. We had a one bedroom apartment on the 6th floor, which was very spacious, sparkling clean, cosy and quiet with a very comfortable bed a... Read more
from Swan Reach, Australia
Submitted on 09-08-2016
Grea location but the pillows are rock hard ( we were staying for four nights so we went and bought new ones) the aircon didn't work properly and the small shower over the even smaller bath was very dangerous
from Ocean Grove, Australia
Submitted on 10-08-2016
most amazing nights accommodation in a 2 bedroom apartment at mantra on Russell. beautiful room, beautiful staff,comfortable beds, room looked exactly as "the picture" !! special attention to us as it was a special occasion - most appreciated. would definitely stay every other time in Melbourne.
from Muswellbrook, Australia
Submitted on 10-08-2016
These two rooms were a great setup. Very private yet not isolated. Have only seen this at the Mantra on Russell. Would definately choose this option again. Pool and Gym were great and the Staff were so kind and helpful. Would stay again next time in Melbourne.
from Sydney, Australia
Submitted on 10-08-2016
The location is great, right in the centre of Melbourne and there is very lively night life and restaurants at door steps. Towels are a bit old though, if this can be improved it would be perfect. Will come back again next time.
from Sydney, Australia
Submitted on 10-08-2016
The one bedroom apartment was spacious, and the hotel facilities were diverse. Even the bed was so comfortable; we always woke up refreshed and contented. The staff could not have been more helpful - they were all excellent. Location was in the centre of the CBD, and a quick taxi ride to anywhere. Taxis were easy to get, and restaurants of all cuisines and quality within a 5 to 10 minute walk.
from Melbourne, Australia
Submitted on 13-08-2016
Fast easy check-in, staff were helpful and attentive. Room was beautiful and we were sent a complimentary cheese platter with yummy fruit and card for my mums 70th birthday. Breakfast was the highlight, so much to choose from.
from Bacchus Marsh, Australia
Submitted on 14-08-2016
Really enjoyed our stay at your hotel. Room was spacious & modern. Great pool/spa. Fantastic location. Very happy with our stay. Only gripe I have is that the pillows were too soft - pillow selection would be great or a couple of spare ones (mixture) to choose from. We'll be back again though!!
from Canberra, Australia
Submitted on 14-08-2016
I stayed at the Mantra for a conference I had, the room I had was perfect for this situation as the room was spacious and the facilities are first class. The staff were very friendly and helpful and I would recommend booking if you had an appointment in Melbourne City.
from Yarrawonga
Submitted on 14-08-2016
Lovely rooms but extremely noisy. From 15th floor we were still woken at 4am on both mornings from yelling and didn't stop until around 5.30. Also the room service menu isn't very kid friendly. If you are a heavy sleeper then this place is perfect.
from Point Cook, Australia
Submitted on 15-08-2016
The hotel was located right in the centre of the city nightlife. Was able to head out across the road to the shops within minutes. Reception staff were extremely helpful and made check-in and check-out a breeze. Would definitely recommend to anyone!!
from Torquay, Australia
Submitted on 16-08-2016
The staff at reception & at the bar were very friendly & helpful. The central location of the hotel made it easy to walk to shopping, restaurants & bars across the CBD area. Really enjoyed the pool/spa/sauna facilities & city views from our room balcony too!
from
Submitted on 17-08-2016
The location is pretty good with a number of eateries around and has QV mall right around the corner. But during our stay a number of problems kept mushrooming...the white goods are old and in poor condition - the washing machine made a hell lot of noise all through the night while we tried to get the baby to sleep. On top of that the air conditioning of the room was a nightmare - it was either freezing cold or a hot furnace, called the reception a number of times, they would come up and say the... Read more
from
Submitted on 17-08-2016
We visited the Manta on Russell in August and stayed in the 2 bedroom apartment. The location is amazing! A stones throw from China Town & about a 5 minute walk to Bourke Street Mall and the Emporium,10 minute walk to Flinders Street station. You've got everything at your finger tips! The apartment was great & would have been amazing if the kitchen had been slightly better equipped. The cleaning was adequate & ticked the hygiene boxes but didn't go the extra mile. Last but not least, the... Read more
from Sydney, Australia
Submitted on 17-08-2016
Room is well laid out with a comfortable bed and furniture. Disappointments were the aircon would not cool down as it was set on heat and couldn't be adjusted. Luckily I was able to open the window but the outside noise and smells from restaurants below was annoying. There was also a brawl outside at 4am that woke me up. If ac have been working I would have been able to close the window. A big thing for any business trip is being able to iron your shirt for the next day and the iron board was sh... Read more
from Brisbane, Australia
Submitted on 17-08-2016
We didn't know what to expect as 1st time in melbourne. Room was great and clean. Mantra on russell was close to chinatown, greek food precinct, hungry jacks and McDonald's. Minutes walk to myer and other shops. 2 streets away from shopping centre and bowling.
from Sydney
Submitted on 09-09-2016
Could not turn lights in hallway off which prevented sleep. The corridors had some paper scraps/garbage and was generally unclean. Upon checkout I was charged room service which I did not have (was removed after I advised that I did not have room service). The Air conditioning could not be adjusted in my room and was too hot. I turned off the air conditioning and left the balcony door open for some fresh air.
from Surfers Paradise, Australia
Submitted on 09-09-2016
Value for money, great service and facilities, breakfast great value, only issue was car parking we found it quite expensive for overnight. From 11pm to 9am was $69.00. Didn't mind paying when the stay was comfortable.
from Griffith, Australia
Submitted on 09-09-2016
car parking and car availability during our stay is great plus the Mantra position in the city is excellent. King size beds are requested when we book .This is our preferred hotel in Melbourne for many reasons.
from Carle Place, New York
Submitted on 10-09-2016
Just spent a very comfortable stay at the Mantra on Russell, I don't usually bother with reviews but felt compelled to comment on this stay. Great position, I was able to park my car on site and forget about it until it was time to leave, easy access to the garage from the hotel. Dinner was delicious and I loved the country feel of the dining area for breakfast with pleasant and accommodating staff. Planning to return for sure.
from Melbourne, Australia
Submitted on 10-09-2016
The room was absolutely amazing for our family. Two bedrooms were perfect and kitchen was well stocked. Wish we had stayed there longer. The room service food was ok but needs a revamp. Pool and gym were great.
from Kyabram, Australia
Submitted on 11-09-2016
Stayed two nights and loved the location, room size and the views. Rooms were clean and comfortable. Breakfast was easy and had a good range of items including fruit and baked goods. The instant coffee in the dining area could be better. Kids loved the indoor pool.
from Corryong, Australia
Submitted on 11-09-2016
on checking out the young lady on reception did not know what the rate was for parking overnight, so I went out & checked & then had to come back to reception & get my ticket stamped - so got charged $30.00. This same young lady didn't want to help me again & butted in front of the young man, also on reception, who was serving me at the time, I felt she was rude, compliments to the young man on your staff as he didn't say anything, but I felt that the female was extremely rude butting in front o... Read more
from Sydney, Australia
Submitted on 11-09-2016
Room was lovely, absolutely huge and immaculate. Hotel location is SO convenient. Slightly disappointed in the bed sheets not fitting on the bed (we had about 30cm of bare bed at our feet). And that staff never called us when our room was ready, despite assuring us they would. Wouldn't stop us returning though - great place to stay!!
from Sydney, Australia
Submitted on 12-09-2016
Clean. helpful staff. Great location. Had trouble with the guest upstairs, but was sorted quickly thanks to prompt follow up and great customer care. large rooms. Buffet breakfast was nice and good value.
from Wangaratta, Australia
Submitted on 12-09-2016
The rooms and facilities were clean, spacious and well maintained. Overall an excellent stay. Location, service and parking great too. The pool and spa were perfect! We'll definitely stay again. I'd highly recommend it.
from Kurrajong, Australia
Submitted on 15-09-2016
The reception told me AFTER my stay to contact reception to adjust the room temperature. how silly, they need to put a sign on the air conditioning control to tell us that, they told me as I was checking out
from Mount Riverview, New South Wales, Australia
Submitted on 15-09-2016
I sometimes stay at the Mantra for convenience when doing business in a certain part of Melbourne. The Mantra always passes my pillow test (meaning they are not too hard and not too soft). This time was no exception. The staff are very friendly and helpful. Very clean room overall.
from Brisbane
Submitted on 15-09-2016
Staff were very helpful. Location was perfect. One bedroom room was very spacious with our 3 year old son plus having the two tvs was ideal. Swimming pool and spa were great. Highly recommended. Would stay there again.
from Goolwa, Australia
Submitted on 15-09-2016
Can't fault this hotel.....just perfect?? Awesome buffet breakfast, immaculate rooms and toiletries. Staff were A1 and friendly professional. Great central location just next to Chinatown....perfect. We will definitely stay here when we're in Melbourne in the future.
from Swan Hill, Australia
Submitted on 17-09-2016
staff told us they would look into complaint about overcharging at the bar, and send us an email regarding this however we have not received an email. Everything else was fine and location good as we needed to be closer to the new Peter McCallum hospital.
from
Submitted on 19-09-2016
BEST SHOWERCAPS EVER! I have travelled to many hotels for these and they always disappoint with their showercaps, some do not even supply them!!!!!! Highly recommended taking it home. ???????????????/??????????????? from me for showercaps
from Brisbane, Queensland, Australia
Submitted on 19-09-2016
This would be about the fourth time we have stayed at Mantra on Russell so that says it all. Great position and the apartment is a perfect size for an extended stay. Buffet breakfast as good as you get anywhere and food in the restaurant was excellent.
from Perth, Australia
Submitted on 19-09-2016
Love staying at the Mantra on Russel, staff and accommodation is fantastic, great location the Mantra is central to everything the CBD has to offer, we have stayed at the Mantra many times and would not consider staying anywhere else when in Melbourne.
from Kuala Lumpur, Malaysia
Submitted on 19-09-2016
Great location, walking distance to good food. We have a very pleasant stay. The apartment was clean and well equipped, and the staff attentive. The reception staff were helpful with information on places to visit as it was our first visit.
from Christchurch, New Zealand
Submitted on 20-09-2016
We really enjoyed our stay. The room had great facilities and was clean and comfortable. We stayed on the 7th floor and could hear the street noise on the busier nights. Would definitely stay here again and recommend it for the location and friendly and helpful staff.
from Bendigo, Australia
Submitted on 22-09-2016
Stayed for one night on the 17th floor, great location, view, very comfortable bed, only issue was that street sounds from some doof doof music and later from drunken yobbos (a Friday night) carried very succinctly to our bedroom, keeping us awake quite late. Would have rated sleep quality as 'poor' but the comfy bed brought it back to 'average'. Otherwise all excellent.
from Brisbane, Australia
Submitted on 23-09-2016
Disappointed there was no free wifi or some form of free movies, we have stayed in various hotels that provided these. Fridge was far too small for a two bedroom apartment. No mirrors in bedrooms. Facilities were some what lacking compared to many hotels of similar pricing.
from Adelaide
Submitted on 23-09-2016
Excellent service, fantastic location and staff were very attentive, great stay my kids had a ball! Everything was on our door step, couldnt fault the service at all, very happy with our stay, glad I chose it...
from Brisbane
Submitted on 23-09-2016
Had to stay in Melbourne for a unexpected 2nd night and my first hotel was booked out (thankfully) otherwise I would not have found this great hotel. Would recommend this Hotel to anyone wanting great service and excellent rooms with large balcony overlooking city. Handy to transport, bed very comfortable, breakfast was good.
from Soldiers Point, Australia
Submitted on 24-09-2016
Quiet and convenient and very spacious. Very large bathroom. Rooms lacked colour as nothing on walls to enhance apartment. Very "grey". Very good quality furniture. Everything you need for a longer stay in Melbourne.
from Newport, Australia
Submitted on 26-09-2016
We thoroughly enjoyed our stay & had never stayed at a Mantra Hotel before. We have stayed at pretty much all the other 5 star hotels in the Melb CBD though & I can say that Mantra equals those experiences for me. I loved the comfy beds & pillows (hate the feather pillows that you find at all very $$ 5 star hotels). Our apartment room was clean & spacious - nice to have a lounge area & a balcony is a bonus. The staff are amazingly friendly & helpful - possibly the friendliest hotel staff I have ... Read more
from Melbourne, Australia
Submitted on 27-09-2016
very comfortable , great location. A little bit noisy at night, Expresso coffes could be included in the breakfast rather than an extra charge. Parking expensive. friendly helpful staff. Pool are great, nice spa.
from Brisbane, Australia
Submitted on 27-09-2016
Great location with our grandkids in toe. Only negative was confusion with breakfast included in room rate otherwise it worked well. We had two rooms with outer connecting doors which gave us the space
from Sydney, Australia
Submitted on 27-09-2016
I was incredibly happy with accommodation. Loved being able to take my shoes off and walk around on clean soft carpet rather than hard floors. I loved the layout of the room - but mind you I had been upgraded. Had a look at the gym and swimming pool but bit too crowded for my liking but it was school holidays. Was able to dry my cloths out which were saturated whilst being loaded at Sydney airport. Thank you, there is lots more I can say but most importantly I will be back. Regards, Christi... Read more
from Auckland, New Zealand
Submitted on 27-09-2016
We really enjoyed our stay at Mantra on Russell and would recommend it to anyone! The staff were extra helpful and our rooms were superb. Great value and location. We would certainly stay again!! and look forward to renewing our acquaintanceship with the friends we made.
from Sydney, Australia
Submitted on 29-09-2016
Overall the rooms are of good size and are roomy so you don't feel cramped, and they're stylish rooms. The bathrooms are a little under par though, still clean enough, but looked like their cleaning could be a little more thorough and they need new towels and cisterns.
from Sydney, Australia
Submitted on 30-09-2016
Stayed in a two bedroom apartment for 3 night with my partner and 4 year old. Overall a very good experience. Positives: - great location - friendly and helpful service - comfortable beds - spacious apartment - city views from balcony Negatives: - no free wifi - buffet breakfast prices are aligned with 5 star hotel prices, a little over-priced
from Greater Adelaide, Australia
Submitted on 30-09-2016
The staff were friendly, the room was so comfortable and clean it had it all. We had our coffee in the morning and watched hot air balloons go by. We will defiantly be back. The hotel was close to the trams which got you to any where you wanted to go. It was only 15 minutes to St Kilda beach and the superb cafes. We spent a day at the art gallery and Federation Square it was so close you could walk. Easy stroll to the Yarra and all the cafes and shops there too.
from Melbourne, Australia
Submitted on 30-09-2016
We booked three nights at The Mantra On Russell in an apartment for a relaxing work/study stay. The rooms were clean, spacious and tastefully decorated with excellent facilities. Despite being located in the centre of the city the rooms were beautifully sound proofed. We loved the delicious room service food. The staff were always friendly and helpful. We also enjoyed using the indoor pool, spa and sauna but unfortunately didn't get around to using the gym! We planned to work and study in a ... Read more
from Somerset Tasmania
Submitted on 30-09-2016
really nice rooms very clean and spacious . Staff very friendly always a smile on their faces would recommend a stay at the Mantra to anyone . Meals at the mantra are very nice great location walking distance to shops
from Gippsland, Australia
Submitted on 03-10-2016
Very clean rooms with plenty of space, great location, friendly service, great bar/dining area, awesome pool and spa. Room servicing is fast and pleasantly surprising. Next to Chinatown and parking next door.
from Perth, Australia
Submitted on 03-10-2016
We traveled from Perth after our flight to Adelaide was canceled due to the city wide black out. After the late night flight change, we ended up in Melbourne and were on the hunt for a bed at 7am. we were booked into another hotel but they could not provided any feed back on when we would be able to check into a room, so my partner and I walked to the Mantra Hotel and asked the question, they could offer us a room in 20 minutes and we could check in straight away. The service we received was fir... Read more
from Adelaide, Australia
Submitted on 03-10-2016
Great location, excellent service. Parking onsite made it safe and convenient. Beds in room were supet comfy. Free wifi would have been good. Sofa bed wasn't the best. Lighting in pool area at night needs attention as some bulbs were not working.
from Shepparton, Australia
Submitted on 03-10-2016
Fantastic room with many extras making it great value for money. Very impressed with the service and presentation of the room. Will be booking again. Location ideal for visiting Melbourne, especially China Town.
from Emerald, Australia
Submitted on 03-10-2016
Brilliant location in the heart of everything - Shopping, Chinatown, theatres. Everything. Room was clean, neat and spacious enough for 5. Reception staff were friendly and helpful. Restaurant was reasonable for a hotel.
from Melbourne, Australia
Submitted on 10-10-2016
Customer service was excellent, very helpful and informative. Room was very comfortable and spacious. My daughter and I had just a night, she loved the pool! Unfortunately the water was lukewarm in the shower, but everything else was great. We will be back for another stay in the future.
from Sydney, Australia
Submitted on 11-10-2016
Nice size room . Clean. Almost there. Small items unfinished in room, strange nook in lounge room has no light or shelves and door stops not screwed into floor. Cleaning lady came every day regardless of if we put the "clean my room " sign out. Felt a bit violated. Front reception often vague and gave out incorrect advice re directions & tram numbers to catch. Pool and spa really lovely. Location great, close to Chinatown , theatres and trams.
from Seacrest Beach, Florida
Submitted on 12-10-2016
See previous note. Misled about free wifi, unknowledgeable staff. Great location. Breakfast room service timely. Bar was nice. Did not eat in restaurant. Comfortable beds. Shower was hard to set temperature.
from Gold Coast, Australia
Submitted on 12-10-2016
Highly recommended for size, comfort, location and always so helpful friendly staff. Many thanks for the years with my family since opening - staying there often on numerous visits to Melbourne to see my mum - she often arrived early and was given a beer while she waited X
from Adelaide, Australia
Submitted on 12-10-2016
Stayed here for 3 nights. Nice apartment,clean and very spacious. Staff were all friendly and helpful. Great location in Chinatown and close to the Greek restaurants. The buffet breakfast was nice and had a good range of hot and cold food.
from Brisbane, Australia
Submitted on 17-10-2016
Room was spacious, clean and inviting Dinner was delicious, and the breakfast buffet was best Ive seen for a while. However the Air Con continues to be an issue, defaulted to COLD and Melbourne weather does not compliment this. Thursday night they did not get it right and I froze all night. On my return visit on Sunday it took several calls over 3 hours to get it changed whilst I froze.
from Sydney, Australia
Submitted on 17-10-2016
Had a lovely stay - though it was just a few hours. I was surprised on being upgraded to a two bedroom. It would be good if you can do that when I bring my family the next time I'm in Melbourne (wink! wink!)
from Brisbane, Australia
Submitted on 18-10-2016
Very comfortable apartment room which was spacious and in a central CBD location. Close to a full range of restaurants. It is serviced by good public transport and within walking distance to the Mall. It is my preferred hotel in Melbourne.
from Melbourne
Submitted on 19-10-2016
Stayed there for first time, but now there would be many more to come. Excellent hotel, room, staff and services. It's been 5 years for me in Hospitality Industry and have to say that you people are really doing a great job. It's not only the services which makes a stay wonderful but it's the staff who decides the way of making your stay a wonderful experience. I would like to acknowledge Mantra @Russel front office staff for their delightful service. I would recommend this hotel to all and woul... Read more
from Perth, Australia
Submitted on 19-10-2016
Enjoyed my stay, would recommend. Great location and wonderful places to eat nearby. Close to Bourke Street mall and lots of shops. Quality hotel at a good price, will stay there again for sure. Room was quite, very comfortable bed.
from Wellington, New Zealand
Submitted on 02-11-2016
Mantra is a great hotel with a big apartment style room. Perfect location for shopping and eating your way around Melbourne. Staff were friendly and very helpful, even gave us a treat on our anniversary.
from Sydney, Australia
Submitted on 02-11-2016
The one bedroom apartment was modern, spacious and very comfortable. The location is very central and we walked all over town and it was just around the corner from Her Majesty's Theatre and Kinky Boots. The staff were helpful and the gym had everything we needed. Definitely would stay again.
from Albury, Australia
Submitted on 02-11-2016
Mantra on Russell is a very good hotel, easy access from Citylink, good choice of suites, good hotel-type restaurant, helpful pleasant staff, perfect location in Chinatown, breakfast a bit ordinary, but don't book parking through the hotel.
from Greater Adelaide, Australia
Submitted on 02-11-2016
Best location in CBD. Leave the hotel and walk in any direction and you are going to end somewhere great. Easy car park. Helpful staff. Super clean rooms. I always book this hotel ( although they are fully booked most of the time.
from Brisbane, Australia
Submitted on 04-11-2016
I usually love staying but this time was not pleasant. Housekeeping looked like it was done in 2 mins, bed pulled up (sheets not even tucked in); towels changed but breakfast tray with leftovers ignored, no vacuuming, etc. Had to call to request a housekeeping; returned to the room to find bed actually made; floor vacuumed and benches wiped. And the breakfast tray that had been sitting on the bench for 8 hours while I was working still just left on the bench. Seriously?? Having to call a se... Read more
from Sydney, Australia
Submitted on 06-11-2016
Perfect location for CBD meetings and cultural meandering. Helpful staff and excellent amenities. Everything you need for a clean, comfortable stay and Melbournes vibrancy all around you. Perfectly pleasant stay, thanks to the helpful and friendly staff!
from Melbourne, Australia
Submitted on 07-11-2016
Recently stayed for a girls weekend away. Staff were so accommodating and rooms were clean with comfy beds and pillows. Pool was perfect temperature. Location was great. Walked to all attractions. Highly recommend and will definitely stay again. Thank you Mantra staff.
from Christchurch, New Zealand
Submitted on 07-11-2016
Fabulous room with all the facilities and great location. Loved the view and the access to fabulous restaurants that did not cost lots Staff brilliant and looked after every need. Appreciated the help with logistics.
from Albury, Australia
Submitted on 07-11-2016
Excellent location. Very helpful staff, the room was up to standard re fit out and was clean and well maintained. Small but useable balcony. Overall very good noise control for a busy location. Very good indoor pool and gym area with an outdoor terrace area.
from Melbourne, Australia
Submitted on 07-11-2016
Everything was great, didn't have any trouble. Nice and relaxing weekend. The view from level 16 was very nice! would recommend to everyone. If only there was an iPod dock it would have made it even better. Will definitely be back, as the location was really good and close to everything.
from Brisbane, Australia
Submitted on 10-11-2016
Excellent service and friendly, helpful staff. Roomy one bedroom apartment on high floor. Mantra on Russell is an excellent location for proximity to restaurants, cafes, theatre district and Bourke Street Mall. Appreciated the secure on-site parking but also liked easy access to public transport. Great value for money.
from Auckland, New Zealand
Submitted on 10-11-2016
Great place to stay in walking distance to restaurants, bars and shops. Very close to Chinatown. Room was of a good standard. Higher floors are much quieter and the view is good. Pool and gym facilities were of a good standard
from Gisborne, Australia
Submitted on 11-11-2016
Upon arrival we were greeted with such a meek and unsatisfactory welcome. Seemed our check-in lady didn't want to make much of an effort. Thank goodness for the location and the cosy accomodation. We would definitely stay again, but don't expect a warm welcome.
from Taipei, Taiwan
Submitted on 12-11-2016
Charge fee from credit card in check-in without refunding to me. Internet is additional charge and that cause serious inconvenient to the client. And my credit card is charged bonds when check in but so far it seems that hasn't returned to me.
from Newcastle, Australia
Submitted on 12-11-2016
Staff were very accommodating and helpful. Great location, great rooms with lots of space. We were given a free upgrade and late checkout. Our 2 bedroom suite was awesome! Breakfast was also good. Close to all the shopping and restaurants and bars.
from Atlanta, Georgia
Submitted on 14-11-2016
Move pass this hotel - rooms are dirty under beds and couch. Front desk is not responsive and cannot follow simple instruction. I was very disappointed in the quality of the stay and front desk personnel. Skip this one - there's much better places to stay fr the money.
from Newcastle, Australia
Submitted on 15-11-2016
Very good and central location with excellent facilities. The reception and restaurant staff was very helpful and friendly. The room was spacious and comfortable and the kitchen and laundry facilities excellent.
from Sydney, Australia
Submitted on 15-11-2016
What a great experience - accommodation excellent and very central location. Staff were wonderful and very helpful and went above and beyond. Would definitely recommend and would absolutely stay there when next in Melbourne!
from Lithgow, Australia
Submitted on 15-11-2016
This hotel is in a fantastic location. It is easily accessible to the Melbourne CBD as well as the show venues. It has great friendly staff. The rooms were clean and well appointed. We would highly recommend to stay here if you want a great time.
from Bendigo, Australia
Submitted on 16-11-2016
Nothing was to much trouble, room was very spacious and clean. Received a lovely surprise when I returned to my room after dinner - a card and a bottle of wine had been left in the room wishing me a happy birthday.
from Melbourne, Australia
Submitted on 20-11-2016
Room was spacious. View was great and off the balacony we could smell china town. It was noisey and difficult to sleep.Breakfast was nice just missing mushrooms. Shower needed more pressure. Overall lovley stay
from Foster, Australia
Submitted on 20-11-2016
Central location in Melbourne CBD even more so on this occasion as we went to see Kinky Boots - a great show and there is something special about a walk to the theatre; and of course our bank manager kis delighted that we were able to walk to the shops and the gallery. Keen, enthusiastic staff who reflect an commitment to help. Breakfast spot on as always and we both now have a thing about cucumber infused chilled water. Housekeeping is professional and unfazed by a request for an extra large ba... Read more
from Sydney, Australia
Submitted on 20-11-2016
Staff were friendly and accommodating tending to our needs instantly. We received a warm welcome and were impressed with the rooms and facilities. Location is perfectly central to shops and attractions. Thanks you Mantra staff for making our stay memorable.
from Singapore, Singapore
Submitted on 20-11-2016
Some positives: 1/ spacious rooms 2/ friendly staff Some improvement points: 1/ slow internet 2/ no proper curtains in the room which meant you didn't need to set an alarm to wake you up in the morning 3/ issues with the room rate although it was a pre-set rate.
from Zeehan
Submitted on 20-11-2016
I was very dissapointed this visit to Mantra, we had a surprise visit from our daughter whom wanted to stay with us during our visit, when i requested an upgrade i was advised i couldnt, but i could however purchase another room for $179.00 on top of the $590 that i had paid for two night in a twin room. I asked if i could access a rollaway bed, but this also was refused reception advising it was a hazard to have this bed in the room, there was ample room here to have two rollowawy beds with th... Read more
from Auckland Region, New Zealand
Submitted on 22-11-2016
Really enjoyed my stay here. Excellent service, convenient location and friendly staff. Everything is walking distance. Rooms are comfortable and great check in/out policy-everything was a breeze! Would definitely recommend.
from Melbourne
Submitted on 23-11-2016
A very lovely and welcoming staff, and a beautiful room right in the centre of what we were looking for. Peaceful and quiet room, and such comfy beds! Would definitely recommend to anyone wanting to stay in Melbourne!
from Melbourne
Submitted on 23-11-2016
Bathroom dirty and hair in the plugs, also cigarette buts on the balcony of a non smoking room. selected 2 double beds and got 1 double 1 single and when called to changed they said it would be no problem then when we returned to our room they had made all beds into singles... Very annoying
from Australia
Submitted on 23-11-2016
The room was spacious & airy. Everything was clean. As noted the water pressure in the shower was very poor. We were in a room for 4 but only 2 coffee pods are free. The reception staff were very helpful. Ice in the ice trays in the fridge should be standard rather than finding the empty ice trays turned upside down in the freezer...what's with that??
from Melbourne, Australia
Submitted on 23-11-2016
location is fantastic - close to all we wanted. we were on higher level and was quiet at night. room was very comfortable and very spacious. staff friendly and helpful. great facilities including pool.
from Wodonga
Submitted on 28-11-2016
Disappointed wasn't able to to book into my room at 5pm had to wait until 8pm had to pay additional $20 - Why? There was a room available in the 18 stories. Money spinner surely. Never came across this in any other country. Not likely to use Mantra for my next trip.
from Melbourne, Australia
Submitted on 29-11-2016
Loved this hotel, Facilities were Excellent. Great location, loved the buffet breakfast, great layout of our 2 room apartment, bed was very comfy! Staff very friendly! If I was to be picky... the furniture was a little outdated and the shower was not ideal, also cupboard handles could do with a tighten but all minor things. But we loved our stay and highly reccomend this hotel
from South Launceston
Submitted on 29-11-2016
Thanks had a lovely stay. Pool clean and warm Staff helpful. Enjoyable. 12 th stay now. Thanks. Food yummy Staff polite. Prompt service no waiting always smile treat me with respect. Polite to my guest
from Perth, Australia
Submitted on 29-11-2016
Unfortunately for me my stay was left to be desired. I booked the room through a third party who demonstrated I would save 40% from the regular price of $460 per night. I can say honestly I have stayed in better 4 star Motels than Mantra on Russell. Which is disappointing as I have stayed at Mantra on Little Bourke before and always enjoyed my stay. The room for a "studio" was small, inadequately furnished. (No furniture on the huge balcony provided. Even if it's fixed due to safety concerns, at... Read more
from Melbourne, Australia
Submitted on 29-11-2016
the 4 of us had a wonderful stay in this 2 bedroom apartment. Location, service cleanliness and "vibe" all good. I would not hesitate to recommend this hotel to couple wanting a well located home base when in Melbourne
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