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Clarion Suites Gateway

Melbourne, Victoria, Australia (MEL)

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Based on 975 reviews
Room & Rates
Studio Room

Studio Room

1 queen bed or 2 single beds
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2014
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Studio Room - River View

Studio Room - River View

1 king bed or 2 single beds
344-sq-foot (32-sq-meter) room with river views

Layout - Separate sitting area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2014
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One Bedroom Suite

One Bedroom Suite

1 queen bed or 1 queen and 1 sofa bed
538 sq feet (50 sq meters)

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking, renovated in August 2014
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One Bedroom Suite - River View

One Bedroom Suite - River View

1 king bed or 2 single beds or 1 king and 1 sofa bed or 2 single and 1 sofa bed
700-sq-foot (65-sq-meter) room, balcony with river views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in August 2014
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Two Bedroom Suite

Two Bedroom Suite

2 king beds or 4 single beds or 1 king and 2 single beds or 2 king and 1 sofa bed
969 sq feet (90 sq meters)

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in August 2014
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Two Bedroom Suite - River View

Two Bedroom Suite - River View

2 king beds or 4 single beds or 1 king and 2 single beds or 2 king and 1 sofa bed
969-sq-foot (90-sq-meter) room, balcony with river views

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
One Bedroom Suite

One Bedroom Suite

1 queen bed or 1 queen and 1 sofa bed
538 sq feet (50 sq meters)

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking, renovated in August 2014
Hide room details
Clarion Suites Gateway
1 William Street, Melbourne, VC Australia 3000

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Amenities
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features wireless Internet access (surcharge), concierge services, and a television in a common area.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

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National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 2.90 and AUD 20.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Self parking fee: AUD 27 per day (in/out privileges)
  • Rollaway bed fee: AUD 70 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 975 reviews
from Melbourne, Australia
Submitted on 15-05-2016
This is my 6th stay in 18 months and as usual it was great. The front desk staff are always very friendly, welcoming & helpful. My kids usually cant wait to get there because as a repeat guest you receive cookies in your room and my kids love them. The rooms are great but the river view are much nicer than the base accommodation rooms. We always stay in a 1 bedroom suite with the sofa bed for the kids and there is plenty of room. There is also a well equipped kitchen & washer & dryer. The hotel... Read more
from
Submitted on 17-05-2016
Stayed at the Clarion for two nights with wife and young son. Good rooms, great staff, nice view. Only blot was the noise from trains at Flinders, despite the double glaze windows. Might need some work.
from Melbourne, Australia
Submitted on 17-05-2016
We recently spent a night overlooking the Yarra River in a well appointed room. From the check in staff to the end of stay this accommodation comes well recommended. Hotel is situated within easy walking distance to Crown Casino, Southbank, Degraves St, Melbourne Aquarium, Flinders and Southern Cross station and off course Melbourne's famous lane ways. Beds were very comfortable and room spotless. Will be back again
from Lunawanna, Australia
Submitted on 18-05-2016
We had a two bedroom suite for 5 people and the views were amazing. the kitchen t was well stocked. We were only 1 km away from the centre of the city which was a nice walk and the free tram goes past the door. THe only downfall of the appartment was the 5th person was on the sofa bed in the main room and THERE WAS NO FREE WIFI. I cannot believe in this day and age Australian Hotels charge for WIFI. Europe, America and many other places have FREE wifi every where.
from Wellington, New Zealand
Submitted on 24-05-2016
Clarion was good from the start - I came off a 30hr trip from DC and they offered me a shower and place to stow my bag with no fuss, which doesn't always happen before check-in time so kudos for that. The room featured a kitchenette with washing machine which came in handy, and fridge, stove, oven, as well as a small lounge. the location is excellent - you are literally on the edge of the city so you are seconds away from the free tram which circles the city. Go up the road two seconds and you m... Read more
from Dorchester, England, United Kingdom
Submitted on 26-05-2016
Having been travelling for over a week it is quite nice to have a suite with kitchenette etc. Rooms were clean and shower and bathroom modern. Close to all main parts of the city with Aquarium on your doorstep and some great restaurants. Staff very helpful and attentive.
from Traralgon, Australia
Submitted on 28-05-2016
Thanks again Clarion Suites Gateway. Awesome stay! 2nd time we have stayed & would not stay anywhere else! We (again) stayed in the corner suites above level 6 with fantastic views of Melbourne city. Great location. The rooms are spotlessly clean. The staff at the front desk were exceptional. Extremely professional, very friendly and very helpful. We own and run a motel so always look at attention to detail. The Clarion Suites Gateway is a winner.... Thank you.... See you next time we get some... Read more
from
Submitted on 06-06-2016
The hotel staff were very friendly and accommodating - I arrived an hour before check-in at 2pm and due to the fact that they were unable to check me in (not that I was expecting to be) I was given a complimentary drink while the staff found an appropriate room. The room was very clean and new, everything was in good condition and it was pleasant to stay in. When we went to check out however, two drinks from the restaurant had been added to our room charges when we hadn't even been into the rest... Read more
from Melbourne, Australia
Submitted on 06-06-2016
Fourth time we have stayed here. We were upgraded to the corner suite on Level 7 which has amazing views down to Flinders Street and the MCG and you can see over the bay and Crown Casino through the enormous windows. You won't be disappointed with the views.
from Melbourne, Australia
Submitted on 10-06-2016
Having arrived at another hotel to find we had no booking (another story), I rang Clarion Suites if they had any rooms available that same night (Friday night). I told them I already had a booking with them - but it was for a few days later. I spoke to Asnun (I hope I spelt his name right) - he was very helpful and booked us a room straight away. Upon check-in he was very helpful and even upgraded us to a 1 bedroom apartment!! The apartment had a full kitchen with dining and living area. It ... Read more
from Victoria
Submitted on 11-06-2016
The hotel is in great location, easy walk from Flinders St train station and Crown Casino. There is tram stop outside on Flinders street to be able to get to Docklands and around city easily. The room is spacious and clean, separate living area with full kitchen, small dining area, couch, tv.. Everything you would need. There is a separate bedroom with large comfortable bed. Can close the door from living to bedroom for quiet. Bathroom was the only negative... It is a bit small and access t... Read more
from Melbourne, Australia
Submitted on 16-06-2016
Booked a one bedroom apartment at shot notice. Fantastic river views and very spacious. Loved the fact that bathroom could be accessed from lounge and bedroom. Enjoyed a lovely dinner and breakfast in the restaurant. This was our second stay and will definitely be back. Very friendly staff. Thank you to Anesu, Kelly and Eli for making our stay enjoyable.
from Townsville, Australia
Submitted on 19-06-2016
Was pleasantly surprised checking in today - apartment has excellent appointments and, for a CBD location next to Flinders St Station - is very quiet (a decided relief compared to my last stay in Melbourne at a nearby hotel) and the staff too have been very helpful. Difficult to fault the location - close to Crown precinct, Convention Centre, Flinders St Station and has a tram stop almost on the doorstep.
from Adelaide, Australia
Submitted on 04-07-2016
Nice room no view but exceptionally clean well appointed room and great location. Was modern and my apartment was perfect for work. Only negative no free wifi which at the price of the room is pretty mean spirited The bar and restaurant were good. I didn't get to check out any of the facilities but will be back.
from Sydney, Australia
Submitted on 08-07-2016
No, its not a 5 star Hotel, but the rooms are clean, well appointed, spacious, with nice views and a decent sized kitchen, which is great for extended business stays. Friendly attentive staff always willing to help if needed. I travel to Melb for business every three months and usually stay at 5 star hotels, but I find the rooms small, cramped and lacking natural light. Clarion Suites are spacious with plenty of natural light...with the bonus of being centrally located.
from Lilydale, Australia
Submitted on 10-07-2016
We'd normally stay at the two hotels next to the casino complex but with an online deal we found Clarion. We were greeted with super friendly staff upon arrival and were pleasantly surprised at the spaciousness of the room. It was very clean and comfortable. I'm super picky with coffee but the one at the bar was delicious. Breakfast was also very nice. All staff were very friendly - an asset to your establishment. The only downer was the shower was a little small for my 6ft3 hubby but all good... Read more
from Sydney, Australia
Submitted on 14-07-2016
Such a lovely hotel, we stayed in the one bedroom suite and it was beautiful. The corner suite looked out over the Yarra and the city. Comfortable beds and a lovely clean room. Staff were friendly and helpful. It's about a 5-10 minute walk into the city. Easy! Would definitely go back!
from Caloundra, Australia
Submitted on 23-07-2016
Very good hotel - easy to get everywhere - walk to city or to the south bank in 5 mins, near trams. Staff lovely. Got free drink voucher on arrival and 15% off restaurant meals - the restaurant was very good. Also a bar for drinks which was great with happy hour and some free snacks. Room was excellent, plenty of space and they had soft loo paper! We booked sky bus back to airport via reception. We waited outside and the reception staff noticed we were there past the pick the time and so calle... Read more
from Gosford, Australia
Submitted on 23-07-2016
Clarion Suites Gateway, is the most appropriate name for this holiday apartments. Clean smelling and appearance. Very accommodating staff , friendly and helpful. Haven't been here before , but, I will be returning. Close to the best shopping at the DFO"s on the south bank and the Sea life aquarium for the kids. Free tram almost on the door step, or great walks, even to the National Gallery of Victoria.
from Perth, Australia
Submitted on 25-07-2016
Rooms are good for a boys weekend footy trip etc. not flash but everything you require in a great location half way between MCG & Etihad. Not many eating places close by especially on weekend due to CBD location but restaurant on site does good food. Bar closes early on Sunday which was suprising. Staff are very well trained & really go out of their way to help.
from Coronet Bay, Australia
Submitted on 26-07-2016
Bathroom was through main bedroom Breakfast was good in restaurant downstairs and waitresses were very helpful My children said the pool was very shallow, but I guess as the pool is unattended this is probably safer
from Jakarta, Indonesia
Submitted on 26-07-2016
This is our first visit to Melbourne, when we are looking for accommodation we found out that lots of hotel doesn't accept family with 2 child in one room. My child (2 and 6 years old) usually sleep together with us when we are travelling, after several correspondence and looking in the hotel compare web we choose Clarion suites gateway with 1 bedroom and 1 sofabed that suite with our arrangement. when we arrive @12.15pm we are welcome by one of hotel staff name Kelly, she is very nice to looke... Read more
from
Submitted on 27-07-2016
We stayed 2 nights in a 1 bedroom apartment with kitchenette. Very comfortable with nice decor and fairly spacious. The parking is somewhat expensive $27 per night and it's right next to the apartments - need to use intercom to enter and exit. Disappointed that we had to pay $14 for buffet breakfast or $6.30 for continental breakfast for our 3 year old son. We also had to pay for wifi.
from Wollongong, Australia
Submitted on 28-07-2016
Stayed here for 7 nights while attending a conference. We had the one bedroom apartment which was perfect. As it was a long stay it was nice to have somewhere to chill out and eat other than the bedroom. The staff were quite helpful. We had a long stay so we didn't receive any room services during our stay which was fine as the rate was so cheap! Location is good, just a short walk to the Casino and conference centre and tram stops literally just across the road. Would stay here again, not luxu... Read more
from Lake Tahoe
Submitted on 29-07-2016
We stayed here for three nights and our room was clean and well appointed with a small kitchenette. The King bed was quite comfortable and the location is excellent. We had a nice view of the Yarra River looking over Crown Casino and Southbank. The Williams Bar & Grill on the ground floor is good for breakfast. There are several very good restaurants within walking distance and many have river views. There is a transit line that runs right by the hotel and between the train and City Bus sys... Read more
from Sydney, Australia
Submitted on 30-07-2016
Had two-nights here in a one-bedroom suite that I thought excellent. Central location and efficient and friendly reception desk. Suite offered plenty of space, kitchen was spotless and well appointed, and bedroom and bathroom were both of a reasonable size. The suites are very close to Flinders St but I was pleased that the noise from trains and trams rattling by did not intrude. My one complaint relates to wifi - you get half an hour for free but after that have to pay. It wasn't a massive amou... Read more
from Hong Kong
Submitted on 31-07-2016
The room is quiet, spacious and comfortable. The tramstop is just nearby and you can take the tram easily. It is not situated at the crowded street so there won't be disturbing noise at night. There is a small warm pool but we hadn't got a chance to swim.
from McFarland, Wisconsin
Submitted on 01-08-2016
Hotel room was good sized, although the bathrooms were small. Our room had a beautiful view of the river. Friendly staff. Close to public transportation. Even though the hotel was downtown, it was quiet for the location.
from Melbourne, Australia
Submitted on 05-08-2016
Fantastic hotel in great location. I had a work function on early the next morning so was able to get a later check out. Had the one bedroom suite with the great views over Yarra river. Buffet breakfast was delicious and so much to choose from. Highly recommend this wonderful hotel .
from Sheffield, United Kingdom
Submitted on 07-08-2016
My husband and I stayed here with one of our teenage daughters for 4 nights. The lobby is bright and modern and check-in was efficient and friendly. We were given apartment numbers 8041 and 8042. There was a main door from the corridor into a small lobby and then a door into each apartment which meant that when the main door was closed it was like having one large, spacious apartment. The apartments were very bright and the decor was fresh and modern. Each apartment had a balcony with views ov... Read more
from Traralgon, Australia
Submitted on 09-08-2016
This Hotel is truly the best in Melbourne CBD. We have stayed here on numerous occasions and every time is without fault. We have tried other hotels in the area to compare and have a change, but no more, they don't come close to the friendly staff with checkin and checkout. We have stayed in both studio apartment and this time one bedroom suite. Didn't have breakfast this time, as plans didn't give us time, but on other visits have had buffet breakfast and was all so tasty. Rooms faultless.
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