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Causeway Inn On The Mall

Melbourne, Victoria, Australia (MEL)

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Based on 517 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 double bed
172 sq feet (16 sq meters)

Relax - In-room massage available
Entertainment - WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, phone, and access to in-room child care; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
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Standard Twin Room

Standard Twin Room

2 single beds
172 sq feet (16 sq meters)

Relax - In-room massage available
Entertainment - WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, phone, and access to in-room child care; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
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Standard Queen Room

Standard Queen Room

1 queen bed
172 sq feet (16 sq meters)

Relax - In-room massage available
Entertainment - WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, phone, and access to in-room child care; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
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Superior Room

Superior Room

1 queen bed or 2 single beds or 1 queen and 1 sofa bed or 2 single and 1 sofa bed
204 sq feet (19 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi, 22-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, phone, and access to in-room child care; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Queen Room - City View

Standard Queen Room - City View

1 queen bed
172-sq-foot (16-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, phone, and access to in-room child care; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Hide room details
Causeway Inn On The Mall
327 Bourke Street Mall, Melbourne, VC Australia 3000

Rooms
Make yourself at home in one of the 82 air-conditioned rooms featuring LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Make use of convenient amenities such as wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
Continental breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby.

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National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 12 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 4.00 per hour (rates may vary)
  • Crib (infant bed) fee: AUD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 517 reviews
from Kuala Lumpur, Malaysia
Submitted on 15-05-2016
My wife and I stayed at this hotel for 5 nights recently. The location is just superb with almost everything within reach. Food is not a problem as the alleys around the place is packed with all sorts of restaurants and cafes. The queen room is OK and ours has a view of the mall (MYER and David Jones and H&M). The breakfast is really nothing to shout home about but everything else is just perfect. Staff are all helpful. Note that the elevator gave us some problems on our 3rd and 4th day but the ... Read more
from Wangaratta, Australia
Submitted on 17-05-2016
Situated in the middle of Bourke Street mall, the causeway is perfectly located for a visit to Melbourne. I was attending a conference so only needed clean comfy room for the night. The room was small but the bed was comfy, the bathroom a good size and very clean. Best things were opening windows, you could hear the buskers, and the individual controls for heating cooling. Rooms were quite. Check in was smooth and the reception was easily found. Access to our room was across the lounge, breakfas... Read more
from Melbourne, Australia
Submitted on 18-05-2016
Comfortable stay, neat and clean. Good service, friendly staff. Had issues with key card becoming 'demagnetized' quite often. 24hr Parking was cheap after hotel validation but quite a distance from the hotel.
from Perth, Australia
Submitted on 22-05-2016
Very small rooms,the view is terrible..the two elevators to our room??and so slow.staff were helpful..the location is superb though,In the heart of Melbourne,walk 2 minutes and your in the city mall,trams right there.wouldn't stay there again..cheap rates...1 night stay be okay but if your wanting to stay longer look elsewhere
from Australia
Submitted on 25-05-2016
1 word for you ...... buskers, normally when I'm travelling around the world I like listening to them but when they are allowed to use amps on the main drag and play for up to 12hrs a day (1030 to 2230 on fridays and sat, 1030 to 1830 every other day) then they can and will drive you bananas. I know this is not the hotels fault in anyway shape or form but it should be taken into consideration when booking here. They location of this hotel is great and they have the cheapest laundry facilities ... Read more
from Launceston, Tasmania, Australia
Submitted on 29-05-2016
Clean and easy place to stay. Nice and central. Wouldn't stay again but only because bathroom facilities were outdated and it was very noisy. I don't mind the noise of the city when I stay in Melbourne but felt more could be done to limit noise. Although maybe staying on a higher floor would help. Did advise of the broken shower but no offer to discount room which I thought was a customer service faux pas. Bed was comfortable and if you are looking for a cheap easy access place to stay for a sho... Read more
from Geelong Bellarine, Australia
Submitted on 02-06-2016
Only stayed one night,very small rooms could not watch TV unless you carefully turn it around on the bench.Told things about money only on arrival. The staff where very friendly, rooms where clean breakfast was good ...area was good right in Melbourne loved the buskers...will be looking for something better next time ...
from
Submitted on 03-06-2016
Witnessed rude staff to other customers. On speaking to other customers i believe they had the right to be irrate. You cant change the price you have been quoted! Our room was cold, small and your complimentary water is just one bottle over the period of your stay! Bathroom had mould and door had oil running out of hinge...good location but not worth the price. Oh and wi fi is only 2 hrs
from Port Macquarie, Australia
Submitted on 04-06-2016
Its not the best first impression when you open the door to your room and there is a pigeon in your room. The staff where friendly and changed the bedlinen after we removed the bird. Breakfast is a basic continental but againthe staff where friendly. We couldn't get the heating working very well in our roomand ended up buying a blanket for our bed. It is the perfect location if you want to shop just make sure the lift is working, its a long haul up te steps.
from Auckland, New Zealand
Submitted on 20-06-2016
Came alone and stayed at this hotel. Very central and close to all shops and eateries. Reception were very helpful. I arrived very early, they look after my bags, while my room was getting clean. There were cafes next door. Felt very safe staying at this place. Room was very clean, bed comfortable.
from Gold Coast, Queensland, Australia
Submitted on 20-06-2016
Stayed three nights here. Great location as its right on the mall and I like the fact the entrance is off a laneway with a few cafes. The room was small with not much room for two suitcases. Rooms clean and bed comfortable. Reception staff helpful. My friend also stayed and was allowed into her room early which was good customer service. The tram stop is right out the front on the mall. Would stay here again. Great cafe in the Royal Arcade next door at the other end.
from
Submitted on 21-06-2016
Clean, safe, friendly staff. Rooms small but comfy and clean. Beds just lovely. Hotel close to everything. Would definately stay 9. For the price you pay it is good value. Kitchen staff very pleasant. Thanks
from Perth, Australia
Submitted on 23-06-2016
Accommodation is conveniently located in the centre of Melbourne, off Causeway Lane with great eateries & shopping. Excellent location, quite (considering that it's in the middle of town), clean, friendly & helpful staff. Very comfy beds, nice breakfast, would definitely stay again.
from Cobden, Australia
Submitted on 26-06-2016
I recently stayed at the Causeway Inn on the Mall. I stay here often when l get to go to Melbourne. It is very central. The room was comfortable but there was a loud thumping noise when seemed to be coming from the air conditioning. I approached management about this noise 3 times and they finally came to my room 1 and 1/2 hours later. I was offered a room change for the which wAs nice. The afternoon after l checked out management rang and said something was missing from my room. I explained to ... Read more
from Higham, United Kingdom
Submitted on 27-06-2016
Not too bad. It does what it says on the tin. The room was very small but facilities were fine. The breakfast was pretty average but filled a spot. Location is the seller and that cannot be faulted! Everywhere was close to the hotel. Staff friendly and helpful!
from Gold Coast, Australia
Submitted on 01-07-2016
This quirky little hideaway is in such a fabulous location. We have stayed there 3 times now and wouldn't go anywhere else. The rooms aren't massive but neither is the price. Do yourself a favour and take advantage of breakfast. Its a simple fare but a great, easy, cheap start to the day. Don't expect eggs and bacon but fruit, yoghurt, toast and cereal in an all you can eat. The building is quirky and the rooms are dated but it's all you need when you really should be out there shopping and ... Read more
from Perth, Australia
Submitted on 11-07-2016
My daughter and I stayed for 2 nights before moving on meeting the rest of the family at another hotel, just so we could shop. Great location, rooms are clean but TINY. Bathroom adequate. But we did like this little place. If you have been on a cruise - the rooms are not much bigger than a ship cabin. We had breakfast included as when I booked it was very cheap to do so. Continental. Toast, croissants, cereals, yogurt, juice and coffee/tea. Enough for us although some other reviewers have compla... Read more
from Invercargill
Submitted on 14-07-2016
The only downside was that ,coming all the way from New Zealand I was having two special nights there with my daughter from Sydney .I had requested adjoining rooms ..even on the confirmation sheet with the travel agent adjoining rooms was mentioned .How disappointed I was to find we were two floors apart... I was so cross I even wrote to them when I got back and so far no acknowledgement !
from Hobart, Australia
Submitted on 20-07-2016
This hotel is in a great location. Check in and check out were quick and easy. I'd like to the thank the reception staff for help with advice on getting to and from places. The staff were all very helpful and friendly. The lifts here were very quick. Our room was clean , easy to heat and enough room for the two of us. Breakfast was fresh and a good variety for a continental breakfast. Staff here were lovely too. I was surprised at how quiet our room was considering it's location off the mall. V... Read more
from Greater Newcastle, Australia
Submitted on 20-07-2016
The hotel is in a great location and priced extremely well. The rooms are clean and comfortable which is all you need in Melbourne as there is so much to do that you won't find yourself hanging around the hotel. Great proximity to public transport and shopping. The rooms are small and ours was noisy as we were next to the lift shaft that services the whole hotel. Our hair dryer also didn't work. The staff were helpful and the complementary continental breakfast was good for morning that your wer... Read more
from
Submitted on 21-07-2016
All of the staff at Causeway Inn were friendly & very accomodating (early check in & looked after our bags at checkout). Perfect spot for access to tourist trams & local trams. Excellent cafes & arcades close by!
from Wellington, New Zealand
Submitted on 28-07-2016
Location couldn't be better which is why I chose to stay here. The reception staff were all very pleasant and helpful. When our tv suddenly stopped working it was replaced immediately. But this hotel looks very tired and dated. Our "superior" room was tiny (hotel photos very deceptive!) and the bathroom very small and shabby. Wasn't the cleanest either, with last guest's hair still in the shower. However the bed and pillows were really comfy and I slept well. Don't bother with hotel breakfast, t... Read more
from Auckland, New Zealand
Submitted on 01-08-2016
The staff here were very pleasant and helpful. The location is excellent, being right in the centra of the city and well within walking distance of many of Melbourne's highlights. Although the rooms were clean, we were disappointed in the storage facilities. Despite asking for a clock that worked, this was not provided.
from Port Moresby, Papua New Guinea
Submitted on 02-08-2016
Superb location! Small hotel but comfortable & clean. Staff is super friendly efficient . Breakfast provided was nice and filling. Can't ask for more at the price we paid. Only negative would just be the pillows which are a little too soft.
from Wodonga, Australia
Submitted on 09-08-2016
Value for money. Stayed in the heart of the city. Nice view. Easy access to everything. Good customer care. Room was small but clean. Minimal noise. breakfast was good. We'll be back to stay here in future.
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