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Bayview Eden Melbourne

Melbourne, Victoria, Australia (MEL)

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Based on 559 reviews
Room & Rates

Superior Queen Room - Footy Fever

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Twin Room - Footy Fever

1 double and 1 single bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Queen Room Free Internet

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Twin Room

Superior Twin Room

2 single beds
312 sq feet (29 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Queen Room Postcards

1 queen bed
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Twin Room

1 double and 1 single bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Accessible Superior Queen Room

Accessible Superior Queen Room

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Superior King Room

Superior King Room

1 king bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite

Junior Suite

1 king bed
527 sq feet (49 sq meters)

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
King Suite

King Suite

1 king bed
581 sq feet (54 sq meters)

Layout - Bedroom, living room, and dining area
Relax - Private spa tub; in-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Two Bedroom Family Suite

Two Bedroom Family Suite

2 double and 1 single bed
473 sq feet (44 sq meters)

Layout - 2 bedrooms and sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Queen Room

Superior Queen Room

1 queen bed
312-sq-foot (29-sq-meter) room with lake views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Queen Room- Unserviced

Superior Queen Room- Unserviced

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double Twin Room (Refurbished)

Superior Double Twin Room (Refurbished)

2 double beds
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Single Twin Room (Refurbished)

Superior Single Twin Room (Refurbished)

2 single beds
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior King Room (Refurbished)

Superior King Room (Refurbished)

1 king bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Family Room

Superior Family Room

1 double and 1 single bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Twin Room - Bed and Breakfast

1 double and 1 single bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Queen Room - Bed and Breakfast

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Fish and Chip Fridays

1 queen bed or 1 double and 1 single bed
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Queen - Dinner and Breakfast

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Queen Room

Superior Queen Room

1 queen bed
312 sq feet (29 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Bayview Eden Melbourne
6 Queens Road, Melbourne, VC Australia 3004

Rooms
Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Melbourne? This hotel has 8095 square feet (752 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.5 and AUD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 18.95 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 8.00 per hour (rates may vary)
  • Airport shuttle fee: AUD 70 per vehicle (one way)
  • Self parking fee: AUD 14.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: AUD 200.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 559 reviews
from Bateau Bay, Australia
Submitted on 11-05-2016
The rooms are very basic and in desperate need of an upgrade. The worst part of my stay here is the food. The chefs special has been the same all week. Tonight ordered lamb kofta and it was raw. There are no restaurants within walking distance so choices are very limited. Added to this the buffet breakfast is very poor. Stale bread and not a lot to choose from.
from Brisbane, Australia
Submitted on 17-05-2016
This is a conference hotel, and I booked for the conference. However, I did consult previous Trip Advisor ratings and was influenced by other positive ratings. Our room was so poor that I am afraid to say it was the worst room we have stayed anywhere in the world. Poor amenities, poor beds, stained carpet. We had to leave the room as my husband had an allergic reaction to the dust. The staff were lovely but we would never recommend. Also, it is so far from the Melbourne CBD with no restaur... Read more
from Melbourne, Australia
Submitted on 19-05-2016
We stayed here for conference over the last 4 days and can not say enough about how well we were looked after when dining at Niche Café or just a drink in Niche Bar. All the staff we come across during our stay were just a pleasure to deal with so once again thank you to the team at Niche Café & Niche Bar will see you again soon I hope.
from ballarat vic
Submitted on 22-05-2016
I booked here at a reasonable price, but if it had been more expensive I would of opted for somewhere else, the passageways on level 4 had a damp smell and it does need an upgrade, fresh paint, updated pictures etc but the location is easy, tram stop 22 on St.Kilda road and a 2 min walk to the hotel, room was a good size as was the bathroom, shower over bath isn't an issue but the bath was a little slippery, comfortable bed and crisp linen, we didn't eat or drink here just used it for a base to... Read more
from Hobart, Australia
Submitted on 23-05-2016
Clean spacious room.A 12 noon check out was greatly appreciated. We enjoyed the fitness amenities very much especially the 17m lap pool and gym.Close proximity to public transport, Albert Park and Tan walking tracks was a real bonus. Being able to access carparking with one lift straight to our floor was amazing.We stayed 4 nights and loved it, Staff were friendly , helpful and treated all guests equally well.Will definitely stay here again without hesitation.
from Melbourne, Australia
Submitted on 15-06-2016
I managed to pick up a really good rate for a one night stay over the Queen's Birthday long weekend at this hotel, so I was very happy. The room was a good size, as was the bathroom. We had a twin with a single bed and a double bed, both were very comfortable. I particularly liked the good variety of pillows to choose from, from firm to soft. The decor in the room was a little dated, but not too bad & it was all nice & clean. No mini bar. but can get items from room service, so not a problem. ... Read more
from
Submitted on 15-06-2016
Stayed at Bayview Eden Saturday 11th June, from the moment you walk through the doors, its lovely, I was concerned with being on a busy road, am happy to report, slept like a baby and heard absolutely no traffic noise... The room was huge, the bed and pillows comfortable, was happy with everything, although I should say, parking should come with the cost of the room. Would love to say a HUGE thank you to Catherine, who worked behind the bar and couldn't have been more friendly and helpful, it w... Read more
from Melbourne, Australia
Submitted on 16-06-2016
Had breakfast in the Niche Cafe with a house guest yesterday. Basic menu selection. Chose an omelette which was average but ok. Good cappuccino. Friendly and helpful staff. Convenient car park underneath hotel. Have also been here years ago for a work group dinner. Hotel appears comfortable but dated.
from australia
Submitted on 18-06-2016
Stayed Saturday night, check in and out efficient, Hotel has free wifi, parking charge $14 extra per night on top of room charges. Room good size with two double beds, stayed on third floor, soon as you step out of lift strong smell of paint, which continued into room as well, this smell was there for all the time. Efficient heater with self control thermostat, better than a lot of hotels we have stayed. Good size bathroom, clean and neat, shower over bath(hate these) this one was better than mo... Read more
from Melbourne, Australia
Submitted on 19-06-2016
Stayed here for a family function. Very standard rooms, clean comfortable beds but could do with a reno. Facilities include a indoor heated pool, small gym,spa and a restaurant with bar. Car park is a little small but street parking is available.
from Warrnambool, Australia
Submitted on 30-06-2016
Good location and clean. I thought this hotel was a 4 star when booking but it certainly is not. The rooms are clean and breakfast was simple but adequate. The hotel needs a good modern make over. The staff were friendly and it was ok for an quick overnight stop over.
from Melbourne, Australia
Submitted on 30-06-2016
In truth, the décor in the rooms was a little tired, but the rooms were clean and the beds comfortable. Service was friendly and efficient, and the communal areas well presented. Our evening meal in the restaurant was also very enjoyable. The facilities included a heated pool, a large, excellent spa and a sauna (although this was out of operation at the time) Good free wifi reception in the room, and TV with Foxtel Sports Channels. Underground secure parking was also available at an additio... Read more
from Daylesford, Australia
Submitted on 30-06-2016
I have been staying at Eden on the park for over 20 years. It's fabulously priced, immaculately clean, staff that are brilliant and food is perfect. Great swimming pool, gym, sauna and spa. Close to everything. What more can you ask for? Just love the place.
from Maffra, Australia
Submitted on 02-07-2016
Room was clean and neat. Value for money. Beds not all that comfortable a bit old and hard, not all that spacious. The pool, spa and gym facilities very good. Breakfast was beautiful and lots to choose from. Staff are friendly and helpful. Close to everything
from Melbourne, Australia
Submitted on 15-07-2016
Very conveniently located not far from city. Beautiful views of Albert Park and lake if you stay in a street facing room. Room was very clean but a little dated with a huge king sized bed that was awesomely comfortable . There was a slightly annoying hum of a fan coming from the bathroom roof that couldn't be turned off, otherwise it was a pleasant stay.
from Rushworth
Submitted on 18-07-2016
Although ageing, the hotel was fine and I had a lake view. The bed was one of the best I've slept in, reception staff were great and I would not hesitate staying again. I would make sure of a room with a view as many rooms look out onto another building and could be a little depressing. I looked about the establishment without using bar, restaurant or gym and could see a lot of ageing although I believe it is being done up in bits and pieces.
from
Submitted on 25-07-2016
We had a quick overnight stay as was having a mini staycation! . Got a interconnecting room for my husband & I and the kids . The rooms were clean and comfortable. The rooms were tired & need a makeover which I believe the hotel is doing . Nice staff and the hotel restaurant was terrific. Great location
from Melbourne, Victoria, Australia
Submitted on 26-07-2016
Bayview Eden has an impressive foyer with a huge and beautiful stained glass wall behind the counter. The room was a little tired, but clean. The bed was soft, but may be too soft for some. The bathroom was clean but the shower was over the bath, so it could be dangerous for some. Breakfast was a buffet and was very basic. Staff were fantastic. The carpark was hard to find, and finding a parking spot was tricky as most were reserved. The public transport was a tram on St Kilda road so was... Read more
from Bendigo
Submitted on 03-08-2016
This hotel is well situated, is friendly and safe,and excellent value. Rooms are spacious, and a bonus if you can get a room with a view of Albert Park lake and the bay. Easy access to public transport. Pool is great.
from Brisbane, Australia
Submitted on 03-08-2016
The Bayview Eden is located close to Albert Park and is probably more suited to weekend visitors to Melbourne, rather than business travellers (as I was). The hotel itself is clean but the rooms could certainly do with refurbishment. The staff were friendly and accommodating.
from Shepparton, Australia
Submitted on 03-08-2016
was attending a conference at the motel. I am aware that you are doing up the rooms, but the room I was in was very old and tired and the queen bed was terrible. I slept well in the single bed in the room.
from Melbourn, United Kingdom
Submitted on 03-08-2016
I booked online through Trivago. Booked a superior queen room. Booking said the bed arrangement would be a Queen or a Queen with an extra single bed. Print out of booking said Superior room. On check in I was given my keys and went to the room. It was twin singles. On returning to reception I was informed that was the right room booked, although it did not say anything about this on my paperwork. I argued for 20 mins at reception. Was offered the twin beds to be zipped together for more money. ... Read more
from Geelong, Australia
Submitted on 05-08-2016
My wife and I stayed at the Bayview Eden for one night and were quite satisfied with our stay. The room was large and clean, if a little dated. Parking was a little tricky with the car park entrance being a short drive around the block to the rear of the hotel. In the evening we caught a tram into the CBD at a tram stop which was just a five minute walk from the hotel. Overall we were happy with the hotel and would return in the future.
from
Submitted on 13-08-2016
Arrived to find our booking had not been entered on hotel computer.Had a twin room booked but best they could do was a foldaway for my daughter.They through in breakfast to make up for lost booking but daughter regretted accepting deal after sleeping on uncomfortable foldaway
from
Submitted on 23-08-2016
Where do I start...... Drive into the front entrance to find there was a car pile up! We didn't move our car butt off Queens Rd for a good 5 mins. Thought we'd get hit for sure. The car in front of us had been waiting 15 mins before the one in front of them decided to move. Did staff come out and assist with traffic jam? Nope! Walked in and was greeted by a grumpy old man who pointed to his right to check in. The layout is terrible. I was a little lost. Got our keys and parked the car. The deco... Read more
from Adelaide, Australia
Submitted on 25-08-2016
This Hotel has the potential to be great, the location is good and the rooms were set out well. However there are some areas that need some work. We stayed here for 2 night for a family girls weekend and we had 3 rooms booked out in total. 2 out of the 3 rooms were not clean at all and also had rubbish around the room. The bathrooms were clean however the shower was unsafe. The water would change unexpectedly to only cold or only hot. It burned by daughter when she was having a shower as it woul... Read more
from Mount Isa, Australia
Submitted on 31-08-2016
Cleaniliness maintained from day 1 - 3 and house keeping did a great job. Love the hospitality. For improvement, it would be best if we could have a back stairs to use when the lift don't work like what happened on Saturday night.
from
Submitted on 05-09-2016
Hotel is in desperate need of refurbishment. Stayed with my husband and my 3.5 and 20 month old children. We had a single and double bed which were so soft and extremely uncomfortable and horrible pillows as a result I had a very poor sleep. Carpets were stained along with stains on the arms chairs in the room. Breakfast included was average, very crappy coffee. Wanted toast for breakfast, piece of bread I picked up for toasting had mold on it. You pay for what you get, we choice this venue a... Read more
from Mudgee, Australia
Submitted on 05-09-2016
stayed for a conference- everythin was great, including buffet breakfast. there was a stuffing up with the booking- we were sharing a room, then their system decided not to recognise it and tried to charge us a no-show. Luckily i had emails to confirm the arrangement! Otherwise great
from Mornington Peninsula, Australia
Submitted on 12-09-2016
Stayed here with another family. Upon arrival at the hotel, I was told that we could not check in until the receptionist had spoken to my husband who wasn't staying there the night. He had booked the hotel for us. After several failed attempts to phone my husband, we decided to ask to speak to the manager as we felt this was ridiculous. The Manager of the hotel re-iterated what the receptionist had told us, and said this was part of their hotel policy. We showed him a copy of the email that ... Read more
from Amman
Submitted on 13-09-2016
We had a lovely room, very spacious. If the weather is nice, you can walk to Southbank in about half an hour. Close to Chapel Street. The gym is basic, but has an amazing view, especially at sunset. Food in the restaurant seemed a bit pricey compared to nearby places.
from Sydney, Australia
Submitted on 20-09-2016
This hotel is in the process of renovating all of their rooms so some floors have renovated rooms at a higher price than the unrenovated rooms. That's not easily evident so you need to inquire. I stayed in an older room with great views towards Albert park & lake and it was clean and spacious which all made up for older furnishings and appliances. The bathroom was older style with shower over the bath but it proved adequate. I was there for a conference and the food and service at the conference... Read more
from Sydney, Australia
Submitted on 20-09-2016
Junior Suite Facing Melbourne Golf Course, to Grand Prix Circuit around Lakeside.. or the Newly Renovated Deluxe Rooms... Convenient Access by Road from Airport... basically 3 traffic lights and a small delay over the outer city loop otherwise from airport 30-45 mins.... heading to airport on early sunday mornings could take about 20 mins... City drive 3 km via the arts and botanical boulevarde,, or a 5 minute bike ride with the hire bikes available... St Kilda Beach, Middle Park Beach 30 min... Read more
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