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Novotel Canberra

Canberra, Australian Capital Territory, Australia (CBR)

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Based on 2934 reviews
Room & Rates
Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed

1 double bed
409-sq-foot (38-sq-meter) room with city views

Layout - Separate living room
Entertainment - WiFi and wired Internet access, 32-inch TV
Food & Drink - Kitchenette with microwave and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Phone, single sofa bed, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

1 king bed
344-sq-foot (32-sq-meter) individually furnished room, balcony with city views

Entertainment - WiFi and wired Internet access, 32-inch TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
280-sq-foot (26-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, 32-inch TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
452 sq feet (42 sq meters)

Entertainment - WiFi, 32-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 double beds
291-sq-foot (27-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, 32-inch TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
452-sq-foot (42-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, 32-inch TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
226-sq-foot (21-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, 32-inch TV
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Novotel Canberra
65 Northbourne Avenue, Canberra, AC Australia 2600

Rooms
Make yourself at home in one of the 286 air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Know Before You Go

  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 30 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50 per stay
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2934 reviews
from
Submitted on 18-05-2016
An excellent hotel. Good size rooms and right in the CBD. The bar was a great location for a quick drink and the breakfast was great value. There was also a good view from the balcony. The bathroom was a good size.
from Penrose, Australia
Submitted on 18-05-2016
We have always chosen this hotel because of it's location.Unfortunately we will look elsewhere next time unless there is a major upgrade of the rooms and hotel in general.Staff were lovely but the stained, dirty looking carpets throughout are off putting.We were upgraded to a suite but disappointed in the lack of amenities that are standed in other Novotel hotels, and the mattress definitely needed replacing.
from Blacktown, Australia
Submitted on 23-05-2016
My mate and I first went to novotel Canberra in march ( we went there for the black opal ) and were immediately met by the check in staff who were polite and friendly,the rooms were extremely neat then we went downstairs and met 2 members of staff while we were having a Kirin ( yad and jay ) who could not have been any nicer.Over the next couple of days we had breakfast and dinner here and it was really good. Since this my wife and myself booked this hotel again in April ( for the birth of my gr... Read more
from Sydney, Australia
Submitted on 24-05-2016
Highly recommend. Great service from every staff member we encountered. From the valet parking attendant to the reception staff and restaurant staff, everyone had a friendly and professional attitude and made us very welcome. Hotel location and facilities were excellent and we enjoyed a great weekend.
from Sydney, Australia
Submitted on 24-05-2016
We booked 2 rooms for my wife myself and mother - in -law. The main room, well I have never seen the like before in Accor. Huge bedroom with separate sitting area and full kitchen. Fruit platter welcome on the table as were two bottles of sparkling and also still water. And notes of welcome everywhere. The adjoining room was accessed by a joining door. All very convenient. Wish we could have stayed longer. My son joined us for dinner and loved the food (he is hard to please!)
from Greater Canberra, Australia
Submitted on 03-06-2016
Mostly good things to say about this place. Had a great deal for $110 overnight. Clean, comfortable, friendly staff. Great location for canberra city. Only downer was being told the pool/spa etc area was closed for maintenance. But otherwise very happy and nice place to get away.
from Goulburn, Australia
Submitted on 04-06-2016
We used our loyalty points to book an executive suite. The room was huge, clean and comfortable. The staff were very friendly and helpful. There is an underground car park with a complimentary vallet service. The hotel is conveniently positioned on the main road that comes in the Canberra. And some of the best restaurants in the capital are a 2 minute walk away! Will definitely be back.
from Sydney, Australia
Submitted on 05-06-2016
Have stayed a couple of times now and never disappointed. The location is what keeps us coming back, we can park the car ($20/night) and there it stays while we explore the city. Close to cafes and restaurants and shopping. However as this visit was during torrential rain, we did use the car more than had planned. This time we had a corner room on the top (7th floor) with city views (could see the War Memorial which was lovely lit at night). Room was spacious and clean and king bed very com... Read more
from Melbourne, Australia
Submitted on 06-06-2016
this is a fairly typical Novotel. Clean and comfortable, functional and affordable. Nothing special - although rooms are reasonably sized. Still paying extra for in-room internet in 2016 though - REALLY? come on! breakfast not worth it - better going to a local cafe for a coffee and croissant.
from Shellharbour, Australia
Submitted on 06-06-2016
Second time staying here(the last about 4yrs ago). For the price it is a reasonable place to base your Canberra trip with lots within walking distance or easy access to main roads for other attractions. Reception/Check in is nice and quick 8/10 Breakfast is the standard Australian buffet and was included in room 7/10 Parking $20/night with Valet(before 8pm) Very tight and limited 6/10 Room was clean and fairly large for a city room. On the down side leaking toilet - which we reporte... Read more
from Sydney, Australia
Submitted on 16-06-2016
I've stayed at the Novotel with my sister more than once. The hotel is safe, clean and has a lovely breakfast. The winning thing in my opinion is the staff, they are very friendly and obliging. I would recommend the hotel without hesitation.
from
Submitted on 17-06-2016
I spend here for 2 nights. It is not bad but it just too old novotel. It is clean and very good location in Canberra. You can reach the shopping mall and restaurant in 5 mins. Their facility such as fitness is not bad. I recommend to stay here if you want the best location.
from Sydney
Submitted on 18-06-2016
Just a quick overnight for work but as I've come to expect from Accor, especially the Novotel chain, which is my preference, is clean, large, modern rooms with everything logically laid out. The breakfast and bar area were well laid out making most of the natural light on the first floor at the front of the building and when I did have a problem (the handset on my phone and my remote had dead batteries) there was a gentleman at my door in 2 mins sorting it out i.e. new remote in tow (thank yo... Read more
from Melbourne, Australia
Submitted on 21-06-2016
I recently stayed here for business. Room was clean and neat. Staff were friendly and accomodating. Pool and spa were beautiful (and pity i couldn't enjoy it longer). We tried the restaurant for breakfast lunch dinner and drinks and were pleased with the quality of products. Try the pillow menu if you're not happy with what is in your room.
from Moree, Australia
Submitted on 21-06-2016
The room was spacious and very clean. It was very quiet, so we slept very well at night. Location was great and walking distance to shops, restaurants and cafes. Parking was a little expensive per night.
from
Submitted on 22-06-2016
Great location within walking distance to restaurants and amenities . We had the buffet breakfast was not too bad good coffee to start the day and we had a late checkout . Novotel supplied us with a cot for our 3 month old and still had plenty of room , will stay here again.
from Greater Sydney, Australia
Submitted on 27-06-2016
For a weekend away the Novotel was just OK. They could have done better with a bit more attention to detail and being committed to what they promise. We had to ask 3 times for extra blankets before they were delivered to our room (to my surprise though the blankets were left on the floor.....?!). The Novotel Canberra should improve their service before I will book this hotel for Business purposes.
from Corlette 2315
Submitted on 28-06-2016
Apart from the cold weather which is typical this time of the year both my Wife and I enjoyed our stay at this Establishment. The rooms were comfortable and the appointments very good. The air conditioning was not working however this was soon fixed by a very competent young man from housekeeping. The reception staff were very good despite an influx of tourists. The Dining Room was well appointed and the staff cheerful and helpful. The dinner menu was rather small but well presented. We h... Read more
from Hanoi
Submitted on 01-07-2016
Stayed here for one night on business. As a member of the Accord group it's a natural choice. I received and excellent rate as always the service upon arrival was great. The room was better than expected - modern, spacious, warm and very comfortable. Enjoyed the complementary drink (as an Accor member) at the great bar on level 1. Breakfast was excellent - huge selection on offer and great coffee service! Parking is at a good price but the carpark is VERY tight. So tight that I could not ... Read more
from Sydney, Australia
Submitted on 01-07-2016
Overall a nice place to be - Breakfast is awesome Staff friendly - Close to the city shopping and events Great place to embark on winter discoveries and next door to coach pickups and taxis at the door Parking convenient and economical too
from Australia
Submitted on 03-07-2016
The hotel is centrally located and the room was quite spacious with a large Queen bed. a well stocked mini-bar was in keeping with the rest of the room furnishings. A very welcoming room in a nice hotel. The underground parking area is not very driver friendly area but valet parking was provided by a group of extremely friendly and helpful parking attendants. All this for a reasonable tariff which included buffet breakfast
from Newcastle
Submitted on 04-07-2016
Booked into Novotel for 3 days and have stayed here previously. Was very disappointed with the room allocated-room 735. Room was no where up to a 4 star rating. The room was smaller then average only had shower and toilet in bathroom. Bathroom vanity was in bedroom area opposite a cupboard that housed tea and coffee facilities that also doubled as a place to hang our clothes. Not enough room as our clothes were squashed into a corner . Room was on top floor you could hear the air conditioner pl... Read more
from Port Adelaide, Australia
Submitted on 05-07-2016
The reception staff at this hotel are truly amazing ! Can't thank you enough for all your help with our bag & ski issues :) Room was great...pool area was great....location was super Breakfast was wonderful with lots of options for everyone.
from melbourne
Submitted on 06-07-2016
Up here for business and was very surprised by how much the standard has dropped across all areas. The place has a tired feel to it in terms of the rooms, service and food. It took three goes to access the room. Once in the room it was tired walls are marked and chipped. Room service menu was missing and the room is unsafe for those who might be disabled in any way. Room service then has been incredibly slow and somewhat sloppy. I came back to this after trying a few others they will need to ... Read more
from Queensland, Australia
Submitted on 06-07-2016
Stopping over in Canberra for one night. Novotel is convenient, with walking distance to the city centre for restaurants & shopping and only minutes drive to Australian War Memorial, Questacon, and other family destinations. Even though we are Accor Vacation Club members, we paid a premium $242 for a winter package which included breakfast for the four of us, later to see this $90 cheaper online for the next few weeks. The hotel room was what you expect, modern but not very roomy. The king b... Read more
from
Submitted on 06-07-2016
This was a great experience as the hotel was in a great location to walk to the restaurants of New Acton and Lonsdale Street. The car park was very tight, so the valet service was most appreciated. We loved the extra special service being as Accor Gold members. Management went above and beyond to be helpful and thoughtful.
from
Submitted on 09-07-2016
We stayed overnight with two young kids in a double room. The room is modern but limited on space. Beds were warm and comfy. Bath/Shower combined is not easy to get in or out of. Well stocked mini bar and a good selection for room service. Upon arrival we were greeted by valet who insisted on parking our car in a friendly way, parking is very tight. The hotel staff we've encountered were friendly and approachable. Novotel has all the amenities spa, pool, gym and restaurants, we didn't use any.... Read more
from Sydney, Australia
Submitted on 10-07-2016
Novotel Canberra is well positioned in the city and you can easily walk to restaurants and shops. The rooms are a good size, big enough to include a reading chair with foot stool and a desk and another chair with still plenty of space to move around. There is a good sized TV however you cannot move the screen left or right so you need to sit on the bed to get a full view. Buffet breakfast has a good selection of hot and cold foods, its cheaper if you book this separately direct with the Novotel ... Read more
from London, United Kingdom
Submitted on 11-07-2016
Stayed here with my girlfriend on New Year's eve driving in from Melbourne, the hotel was easy to find and easy to get into the underground car park, it had a valet service when we used it The pool and sauna area were great if a little busy, and the gym was simple but well equipped with weight machines and free weights. In the evening we took the 2 minute walk to the centre of town and all the restaurants and entertainments were great. Breakfast in the morning was a buffet but being New Year's... Read more
from Katoomba, Australia
Submitted on 11-07-2016
Novotel Canberra was the perfect place for our family of four to stay whilst visiting Canberra. It has the right balance between location, price and service. The rooms are spacious and quiet, the restaurant and the breakfast were terrific and the pool was a perfect place to relax in the afternoon after a day of sight seeing. We enjoyed the it and the kids did too. Thanks to all the staff at Novotel for a great experience.
from
Submitted on 12-07-2016
The Novotel was a nice hotel for a couple of nights in Canberra. The bed was comfortable and the shower was good. It had everything you'd want really. The only downside for us was that we were put in a room right opposite the lifts so it could be quite noisy. Other than that, no complaints!
from Wagga Wagga, Australia
Submitted on 13-07-2016
I had booked through Travel express through my work. The room I was allocated was directly in front of the elevator. So every time it stopped the bell went off. The other patrons were also very noise while waiting. Not a great nights sleep. Ordered room service (Club Sandwich) without Aioli, as I have an allergy to Garlic. Meal was delivered with Garlic (both Aioli and the chicken was marinaded in Garlic). So I ordered a Child fish & chips($11). I was served 2 bit sized fish pieces and cold... Read more
from
Submitted on 15-07-2016
Stayed 2 nights from July 14 to 16 with my family. Room was clean & spacious for 2 adults & 2 kids. Shower was mouldy, pillows were too soft (ended up sleeping without it). Corridors had an unpleasant smell. Staff were friendly & accomodating. Indoor pool was a hit with the kids. Excellent location (walking distance to Canberra Central - shopping & restaurants). Breakfast was average. Our car was however scratched by valet parking staff. Manager on duty (Clare H) was very helpful in getting it s... Read more
from Henderson, Nevada
Submitted on 17-07-2016
We stayed at the Novotel Canberra when visiting Canberra for our son's graduation from ANU. The staff were really great, especially the restaurant staff - they were awesome. This hotel is so convent to everything in the central business district, as well as to the Australian National University. Only confusing bit was checking out, and we are still not sure about the charges on the bill about early check-in and late check-out ... so do watch that. Housekeeping service was rather late in the ... Read more
from Sydney, Australia
Submitted on 17-07-2016
Excellent location for shopping and parking. Very good in terms of dinning breakfast. Very clean rooms.Very friendly staff. vies from the balcony was good. Late check out for Accor members is an excellent offer.
from Wollongong, Australia
Submitted on 17-07-2016
The Novotel Canberra is always welcoming and relaxing whenever my wife and I visit. The meals were delicious and the service from staff was spectacular. We enjoy how close it is to shopping mall and the sauna and spa are always a hit with us.
from Sydney, Australia
Submitted on 17-07-2016
This hotel tick all the boxes for me. The location can not be beaten. You walk to all the shops and restaurants around. The hotel itself is nothing fancy but the king bed is comfortable and the accompanying sofa bed I requested for my kids spacious and also comfortable. The pool is beautiful and warm so my kids had a great time swimming in them despite the negative degree temp outside. The buffet bfast we added onto our hotel room rate cost $10 per adult and kids eat free so basically cost is $2... Read more
from
Submitted on 19-07-2016
I think the 5th floor must have been flooded. The carpets are a mess. The hotel rooms are dated and the beds are too soft sponge mattresses. Only benefit is the location in the heart of CBD. Time to renovate, please.
from Sydney, Australia
Submitted on 20-07-2016
Being a Le Club Accor platinum member, I have stayed in many different Novotels in Australia and OS. The hotel was heavily booked which is fine, but they did not allocate staff accordingly to manage the volume. Waited over a 1.5 hour for my dinner & the restaurant was only half full. Additionally, after being out all day on the Saturday we were surprised to find that at 16:30 our room was yet to be made up. Furthermore, the queue to access the breakfast area the next morning was huge, was only m... Read more
from Greater Sydney, Australia
Submitted on 21-07-2016
I stayed two nights for business. I had a double bed room which was super small with the bathroom sink located outside the bathroom. However this was fine for me as a solo traveller. Good large towels, minimal free toiletries but critically an awesome heating system as Canberra is bloody cold. I chose this hotel for the gym but didn't use it! So tiny! Minimal free weights (dumbells) a few old cardio machines and one cable pulley weights machine. Meh. Small unpleasant room next to a small indoor... Read more
from Lynton, United Kingdom
Submitted on 22-07-2016
This was a very uninteresting, low budget hotel. Okay if you're on a business trip or a budget but not a memorable one if you're holidaying, no interesting views, very basic rooms and a very average restaurant.
from Camden, Australia
Submitted on 23-07-2016
We had a 2 night stay at the Novotel in Canberra. This is not the first time we have stayed here as we love the location and the hotel itself. However the hotel is starting to date a little and could probably do with some upgrades. Staff were friendly and helpful and the breakfast was fantastic as usual. Will keep coming back to stay
from Newcastle, Australia
Submitted on 24-07-2016
Great stopover if you are are driving from Newcastle to the snow .. We had an interconnecting room , it was very comfortable .. Food was great and reasonably priced . The staff parked our car which is what I would suggest you do . Overall great stay !!
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