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DoubleTree by Hilton Cairns

Cairns, Queensland, Australia (CNS)

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Based on 1854 reviews
The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino.
Room & Rates
Double Double Guest Room - DoubleTree by Hilton Cairns - 1

Double Double Guest Room

  • two double beds
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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Double Double Deluxe Room w/City - Mountain Views - DoubleTree by Hilton Cairns - 2

Double Double Deluxe Room w/City - Mountain Views

  • two double beds
  • city - mountain views
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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Double Double Deluxe Room w/Water View and Balcony - DoubleTree by Hilton Cairns - 3

Double Double Deluxe Room w/Water View and Balcony

  • two double beds
  • balcony w/water views
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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King Guest Room - DoubleTree by Hilton Cairns - 4

King Guest Room

  • one king bed
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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King Accessible Room - DoubleTree by Hilton Cairns - 5

King Accessible Room

  • one king bed
  • wheel chair accessible
  • roll-in shower
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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King One Bedroom Suite - DoubleTree by Hilton Cairns - 6

King One Bedroom Suite

  • one king bed
  • high floor
  • large balcony w/water view
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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King Deluxe Room w/City - Mountain Views - DoubleTree by Hilton Cairns - 7

King Deluxe Room w/City - Mountain Views

  • one king bed
  • city - mountain views
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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King Deluxe Room w/Water View and Balcony - DoubleTree by Hilton Cairns - 8

King Deluxe Room w/Water View and Balcony

  • one king bed
  • private balcony w/water view
  • work desk w/ergonomic chair
  • flat screen TV w/pay movies
  • in-room safe
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
DoubleTree by Hilton Cairns
121-123 The Esplanade, Cairns, QL Australia 4870

Overlooking the beautiful Cairns Esplanade and offering stunning views of the Coral Sea, DoubleTree by Hilton Hotel Cairns is surrounded by lush tropical rainforest gardens, and is only a short distance from the city center, and lots of shopping, dining and leisure opportunities. Cairns Lagoon and Cairns Casino are just moments away, and guests can enjoy close proximity to famous Cairns attractions. Book a tour of the Daintree Tropical Rainforest, the Great Barrier Reef or the Atherton Tablelands at our onsite tour desk. Boasting floor-to-ceiling windows that fill the room with natural light, the inviting guest rooms and suites at this Cairns hotel offer a refrigerator, a wall mounted TV, a large desk, WiFi (fee applies) and a luxurious Sweet Dreams by DoubleTree bed. Our stylish restaurant, Siroccos, offers views of the hotel's rainforest atrium, and serves tempting Mediterranean specialties. 24-hour Room Service is also available for your convenience.Exercise with contemporary cardio and weights equipment in the complimentary fitness center, and enjoy a soothing dip in the outdoor swimming pool as you admire beautiful views of the waterfront. Ensure that your meeting, conference or wedding is a successful one by holding it at our Cairns hotel. We provide six air-conditioned meeting spaces, and our friendly, professional team is always on hand to help. Print documents in the 24-hour business center, and take advantage of the latest A/V technology.Feel welcome the moment you arrive at our hotel in Cairns with a signature DoubleTree chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 1854 reviews
from Arlington, Texas
Submitted on 05-06-2016
Nice hotel located just down the street from main tourist and shopping area. The front desk staff was great with recommendations and accommodated all of our needs. The daily breakfast buffet is very nice and had many choices. The Unground Parking is challenging especially for native right-hand drivers. The pool and jacuzzi can use an update.
from Cairns, Australia
Submitted on 05-06-2016
They sometimes charge for kids sometimes don't - depending on who is at the cashier. Supervisor on duty was unfriendly and was on iPhone a lot when she had nobody at the cashier. She was clearly annoyed when I asked for something. I won't go there again.
from Sydney, Australia
Submitted on 06-06-2016
From the moment we pulled into the drive way, Thomas the Porter greeted us to take care of our bags and our stay was a breeze from there on thanks to Thomas! Check in was quick although the staff on reception could be a little more friendly and happier. The fridge in our room wasn't working so Thomas delivered another one to our room. We were also short on bathroom towels in our room everyday but Thomas came to the rescue once again. Nothing was ever too much trouble for Thomas. Breakfast was aw... Read more
from
Submitted on 08-06-2016
This was an affordable, reasonable simple hotel. The staff were very friendly, the hotel was very clean and the food (breakfast) was good. We went with friends and had three rooms so they ensured we were all on the one floor. We all had a very happy stay.
from Mumbai, Maharashtra, India
Submitted on 09-06-2016
I reached there a bit early than the normal check in time, hence had to wait...I decided to visit the Cairns Zoo meanwhile the room was getting ready. The rooms are good and comfortable. The Bathroom seemed a little warn out. The breakfast had basic veg options...not more though. And its a easy walk to the main street for food and drinks & ferry terminal.
from Adelaide, Australia
Submitted on 28-06-2016
We enjoyed our stay at Double Tree the customer service was amazing and so friendly. Our room was on the 6th floor room 625 the room is a good size the bathroom is a little on the small side but very clean we could not fault it at all. Good location and walking distance is only 10 minutes to Cairns Central and 10 minutes to the Casino and wharf area. I would recommend this hotel to anyone.
from Dubbo, Australia
Submitted on 29-06-2016
From the time I arrived I received great service at reception, a cookie as a welcome gift & clear direction on how the Hotel facilities work. The bar staff were great & made me feel welcome, including my dinner experience. The location also made access to the city highlights quite easy. Everything was just seamless, no issues.
from Ramstein-Miesenbach, Germany
Submitted on 06-07-2016
Great location, nice and helpful staff. Our room was large with an amazing ocean view. Nice balcony not only to enjoy the beautiful high and low tides, but to see the many birds flying all over. Our bed was very comfortable. The hotel has a nice pool. Great housekeeping service.
from San Francisco, California
Submitted on 06-07-2016
We had a lovely stay at the DoubleTree in Cairns. Check-in went smoothly and we even received a free upgrade to an ocean view room with a balcony. Plus, as part of the upgrade, we also received a welcome goodie bag with cookies, snacks, bottles of water, and a free bottle of wine from the bar! Now that's customer service! The room was very comfortable and spacious. The best part was definitely the view of the ocean. Great location. Walking distance to restaurants, bars, shops, and the w... Read more
from UK
Submitted on 26-07-2016
We used this hotel for our base in Cairns and were here for 2 nights. The front desk staff were extremely helpful, and the rooms were nice (if a little small). The balcony looked over the Esplanade and was a great place to sit and people watch in the evening. The only reason this hotel gets 4 stars instead of 5 is because the buffet breakfast that we had really wasn't very good, aside from that would love to go back here.
from Chicago, IL
Submitted on 26-07-2016
The only two good things about this hotel were the location and Sue, the tour coordinator who was very helpful. We had two rooms, upon arrival one room had a hair in the bathtub and in the other room the bath tub was clogged. When we complained about the clog, it took a few reminders before housekeeping came. The gentlemen came and said he would be back in 10 minutes, however, an hour later we had to call the front desk to ask what the hold up was to only be told that they were looking for "clea... Read more
from County Tipperary, Ireland
Submitted on 28-07-2016
We were extremely happy with room 224 which has a great view over the esplanade. Beds were comfortable and we were right near gym and pool. Breakfast was nice with friendly staff who make great cappuccinos! Wifi worked well. Front desk were exceptional. Jaydev was extremely kind and thoughtful and Avalon was more than helpful. I liked the position of the hotel which couldn't really be any better. We liked the indoor gardens and barramundi in the pool. Such a pleasant feature. I would hearti... Read more
from Point Cook, Australia
Submitted on 29-07-2016
We had 3 nights in Cairns and the Double Tree was in a great location. Across the road to the Esplanade and central to all shops, restaurants and night markets. All tours will pick up at the front of the motel and you can stay in with pool, spa, bar and restaurant. Lovely welcome from Theo and sadly disappointed with the paper thin pillows, staff putting milk in the fridge and leaving the door not closed properly every day spoiling our food and coming home to no cool drinks......and when we chec... Read more
from
Submitted on 03-08-2016
It was a good holiday in Double Tree the room the chick in was great from the sick reception manager, they stuff wad nice and lovely to give us extra days in parking for free and we will back for sure and we hope the reception manager is fine when we come.
from Boulder, Colorado
Submitted on 04-08-2016
Terrific hotel. Get a high floor level. Great breakfast and an awesome location. Pool and hot tub a bit cool but the service was terrific and a lot of room to relax in the lobby while waiting for someone.
from Chichester, United Kingdom
Submitted on 06-08-2016
booked for 3 nights stay via lastminute which advertised as free airport shuttle- which is not true!- hotel staff explained that the private owner of cairns airport doesn't allow hotels to do free shuttle. location: in esplanade- easy access to shops and restaurants. good looking entrance reception, communal areas but rooms are total let down. If u have stayed in UK Hilton and expect the same- u'll be disappointed. HOTEL: seperate floor for HHonors, average & DULL decor, small EN-SUITE, suita... Read more
from
Submitted on 06-08-2016
washroom is too compact..difficult to stand..not much for a vegetarian in breakfast..wifi is available only in lobby..only eating joints are nearby..not much shopping places..indian restaurant can be found easily nearby..casino is also there..
from malaysia
Submitted on 14-08-2016
The building is rather old. The front desk was very friendly and helpful. The morning breakfast was standard and adequate. View from my room was facing the sea so it was very great. The bed was comfortable. Toilet was kind of small even for two Asians. The cookie is my favorite.
from Tullamarine, Australia
Submitted on 09-09-2016
My husband and I came here last year for a holiday - 10 nights away. We picked the Doubletree and it was on a package deal. From the moment we were greeted to the time we left, we couldn't have been looked after better! The same us true for this year, however some of the staff remembered who we were which blew us away!!! They are so friendly, helpful, polite and such good conversationalists. We will be coming back again next year for sure! Buffett breakfast has great choices including glute... Read more
from Yeppoon, Australia
Submitted on 11-09-2016
Service in the bar was great. Food very good. Room clean and spacious with a nice view. Location a fair walk to shopping centre but close to esplanade restaurants. Breakfast good, overzealous loud staff member but her intentions are good. Pool not awesome.
from Brisbane, Australia
Submitted on 11-09-2016
Excellent staff on front desk and waiter in restaurant nothing was too much trouble even the man doing the paining was cheery Lovely room with view of sea and balcony Had a problem with bill on check out was resolved with out hassle she just took the wrongly charged items off the bill
from Brisbane, Australia
Submitted on 16-09-2016
Always a good 4* option in Cairns, lives up to the expectations of Hilton brand at the 4* category. Not right in the middle of all things on the Esplanade, but a 5-8 minute walk (8 mins to walk all the way down to The Pier). Still plenty of good restaurants up towards the DTbH end though - try The Raw Prawn for a good seafood dinner. Breakfast is acceptable for a 4* hotel, however it can get a bit hectic in there when it's busy, try and avoid times when large tour groups are there. The central ... Read more
from Bryceville, Florida
Submitted on 18-09-2016
Great location to city center and Wharf area. Excellent welcome and registration experience . Room 639 Hilton Honors floor view disappointment near construction site. The room was adequate but below Hilton standards The desk chair had vidable holes . Room had musty smell. Restaurant staff appeared disinterest in basic customer diversely of service.
from Melbourne, Australia
Submitted on 18-09-2016
Loved the warm, welcoming and homely atmosphere (and the cookies!). I encountered no problems and appreciated being well looked after. The hotel position with direct access gate onto The Esplanade were excellent.
from Sydney, Australia
Submitted on 24-09-2016
My husband and I stayed at DoubleTree for four nights. The location is great, right on the esplanade and near the city centre and Cairns's attractions. We had a sea view room which was worth the extra bit of money we paid for it. The room was spacious, clean and tidy. I would describe the decor as classic and simple. The rooms are serviced daily, it was a pleasure walking into a room where the bed was perfectly made and fresh towels folded neatly ready to be used. There was a nice selection of t... Read more
from England, United Kingdom
Submitted on 24-09-2016
I stayed here for two nights, mostly to recover from jet lag after flying in from the UK. The room was faultless - huge comfy bed and nice decor. Although, I couldn't understand the TV but that was probably me. Breakfast was good, lots of selection and they were happy to bring me out some smoked salmon that wasn't out. However, it would be nicer to have table service hot drinks. I know they do this in other hiltons, and I personally believe it gives more of a relaxing feel. Staff were very plea... Read more
from Perth, Australia
Submitted on 24-09-2016
Thoroughly enjoyed our stay here. ALL the staff were happy friendly and keen to help Room was comfortable and it was close to the esplanade so easy to walk to dinner rtc in the evening. Breakfast is a must keeps you full till dinner. And the pool was plesant with a spa that was hot and bubbly to sooth out the muscles after a long day sightseeing.
from Adelaide, Australia
Submitted on 27-09-2016
This hotel ticks all the boxes - good location walking distance from all the important city locations including the classy convention centre, excellent staff who know the answers to your every question, clean, quiet, spacious rooms, taxis arriving within a few minutes of any request, attractive gardens both inside and outside the building, - the list goes on.
from Sydney, Australia
Submitted on 30-09-2016
Our very own paradise - well located close to cafes, the esplanade, shops. Great staff, nice rooms and amenities. Tours can be organised to Cape Trib, Green Island, Port Douglas etc, it really is a gate way to everywhere in Nth Quennsland
from United Kingdom
Submitted on 30-09-2016
Stayed for a week to explore the area with friends, great location beautiful hotel and great staff, especially Lindsay on the tour desk she was fantastic and really made sure we enjoyed our time in Cairns, other staff member on the desk was a little intimidating.
from Canberra, Australia
Submitted on 01-10-2016
Stayed for a week, had a great stay. Close to RSL and other restaurants, easy walk to get every where. Staff very friendly, helpful. Have in house booking area for trips which is very handy. Was a very relaxing stay.
from Sydney, Australia
Submitted on 01-10-2016
We stayed here for only one night while passing through. The location of this hotel is perfect - not too close to the noisy city center but only a very short walk away. We found the rooms clean and comfortable but the open corridors may be a problem in the wet season. The buffet breakfast was great. Lots of choice and very tasty.
from
Submitted on 03-10-2016
We came here never hearing if this hotel Our welcome on arrival was simply wonderful and refreshing We didn't like our room and the staff changed us at a very difficult time which shows the calibre of the people working here The breakfast was very good and the rooms are spacious and nice Try paying for a balcony view which is very pleasant indeed The location is right on the esplanade and only a short 5 to 10 min walk to be in the middle of everything Can you believe you can do your own la... Read more
from Jakarta, Indonesia
Submitted on 03-10-2016
Stayed on 1 July 2016 for 3 nites. Room is standard, no amenities!, and the wall is very thin, we can hear the toilet flushing from the room beside us, its quite annoying when we are trying to sleep. Breakfast is standard. Location is quite good though, near the the esplanade and walking distance to the night market.
from
Submitted on 04-10-2016
This was a decent hotel. the rooms are decent but I was a little disappointed in the hotel itself. It is pretty run down. They do a lot to try and keep it up but it is showing its age. I just expected more from a doubletree.
from Petone, New Zealand
Submitted on 06-10-2016
My husband and I recently stayed at the Double Tree Hilton in Cairns for 2 nights. We had a wonderful experience that began with check-in. Staff were extremely helpful, check in was fast and we had a fantastic view from our room. It was very hot and the pool was a great distraction from the heat. Would definitely stay there again.
from Lismore, Australia
Submitted on 06-10-2016
Great location, right on the Esplanade in Cairns. The service was impeccable and left nothing to be desired. The staff were all very friendly and made our stay all the more pleasant with the helpful and kind support. The pool was clean and easily accessible. The room was clean and nicely appointed
from Sydney
Submitted on 07-10-2016
Hotel is close and convenient for exploring Cairns. We appreciate and highly commend the excellent staff of Double Tree Hilton for the services extend to us. We highly recommend this excellent hotel and wonderfull staff.
from Melbourne, Australia
Submitted on 12-10-2016
If you are looking for a convenient, well located hotel in Cairns, then I recommend the Doubletree. We stayed in one of the twin rooms with an ocean view for 2 nights; although on the smaller side, it was clean and well appointed (kettle, tea/coffee, fridge, nice toiletries). Bathroom was a little small too but had a bath with shower. Worth it for the view! My kids loved the buffet breakfast and the big barramundi fish in the central garden pond. The pool is a good size too. Staff are friendly ... Read more
from Leicester, United Kingdom
Submitted on 17-10-2016
Great central location. Room was really clean. Staff were extremely helpful and polite. Would definitely recommend this hotel. Although we didn't use the pool area, it looked spotlessly clean. The welcome cookies were an unexpected bonus!!
from Cairns, Australia
Submitted on 18-10-2016
I was amazed at the service and accommodation by staff at the Double Tree. The facilities and rooms were comfortable and very clean. Great experience and will stay there again and again. It was raining however my son loved the pool and the spa, he used the gym and was very fascinated with the Barra in outside in the court. the beds were so comfortable and the bedding was warm and clean, pillows were wonderful. Location was very central and convenient being across from the RSL was great for meals... Read more
from Jacksonville
Submitted on 28-10-2016
From the moment we walked into the lobby we were so warmly welcomed. The caring, hard working staff make this hotel really great. Pleasant room with a large balcony. Bathroom is small. Beautiful atrium with barramundi, lots of fun and info at feeding time. Pool a bit dated but very pleasant. Very substantial breakfast. (Free as a diamond member). Right across the street from the Esplanade.
from Perth, Australia
Submitted on 02-11-2016
We stayed at the Double Tree Cairns for a two nights in October. Our Hilton Honours room was absolutely huge, which was greatly appreciated and the view wasn't bad either. A fantastic location just a few minutes walk to the Esplanade, which has great restaurants and bars. Staff were very helpful and friendly from the minute we arrived. Large comfy bed and a very quiet room. Guest laundry was also clean and tidy and reasonably priced. Our only complaint was that the bathroom was very small ... Read more
from
Submitted on 03-11-2016
I was expecting a lot more from this hotel given the price we were paying and the fact it is associated with the Hilton brand. Room was ok - bathrooms were way too small and outdated - hardly enough room to dry yourself properly. Our shower head was stained yellow from age and not enticing at all. Cleanliness was another thing that could be improved - mirrors not cleaned and marks on the bathroom walls. Staff were very friendly and when we asked for additional pillows went out of their way to g... Read more
from Gold Coast, Australia
Submitted on 03-11-2016
Another good stay at DT-CNS. Staff very friendly and stay, although short, was enjoyable. This hotel is reasonable close to the airport and does well at recognising HHonors benefits. It's an easy walk into Cairns and the beachside park with lovely swimming lagoon is right opposite.
from Reading, United Kingdom
Submitted on 08-11-2016
We stayed here for a while whilst in Cairns and we chose it for its location. It did not disappoint, whilst not being the prettiest hotel to look at being a big lump of concrete, the lobby area is impressive and the rooms are to a decent quality. A big bonus is the free cookie you get when you check in! We were not too impressed to start with as the lady on reception gave us some information to fill in with one room number on it, then when the room was ready we got a different room on the main ... Read more
from Chicago, Illinois
Submitted on 08-11-2016
This Doubletree was nice and dated it could use a refresh. I am thinking this was another hotel at one time. Room 220 had an office chair that should've been thrown out along time ago and the carpet cleaned. The bathroom had mold around the glass bottom fixture near the tub top. The room was well below my expectations for a Doubletree but the front staff was exceptional so that is why I'm giving it four stars. Kudos to the front staff!
from Sydney, Australia
Submitted on 14-11-2016
We I had only stayed at a double tree many years ago and this property was not one I was looking forward to staying at but was a necessity. Well from the moment we arrived and we're offered the warm cookie and treated so warmly it made me reconsider my choices, the newly renovated room where also well appointed and a decent size. Make sure you request a balcony room as the views of cairns are fabulous. By staying at this one hotel it's made me reconsider the Double Tree brand in future trips.
from Townsville
Submitted on 14-11-2016
I have travelled to Cairns on business for the last 6 years and can honestly say that the experience at the Double Tree has been by far the most comfortable and pleasant experience that I have ever had. From the smooth operation of check-in to the comfort of the beds, this is a great hotel to stay at. I am overjoyed to recommend a great hotel in the Cairns region
from Vancouver bc
Submitted on 20-11-2016
Stayed here one night after coral cruise, stayed two nights pre cruise in Hilton proper but should have spent all three here. Newer, cleaner and without asian package tour groups filling it up. Very convenient location, within walking distance of all attractions and shops and restaurants
from Melbourne, Australia
Submitted on 27-11-2016
I selected this hotel as the Hilton was fully booked and as a Diamond HH member prefer to stay loyal to the brand I checked in using my iPhone app and selected my room, the hotel was apparently fully booked so I did not get an upgrade, nor was my HH member status recognized on check in at the hotel. I had in fact booked the wrong room booking a DBL DBL instead of a queen so the next morning on noticing I could book a king room with a water view online asked for a transfer to said room, Grace at ... Read more
from Auckland, New Zealand
Submitted on 27-11-2016
Apart from a very poor internet connection everything else ranged from good to great. The strength of this place lies in the friendliness of the staff and the overall cleanliness of the hotel. I would be very happy to saty there agai. It has great views of the boardwalk and is close to the CBD and amenities.
from
Submitted on 29-11-2016
Clean rooms, small bathrooms but excellent customer service. Staff was happy to help with anything we needed, easy excess to everything. Highly recommend. and serves the BEST signature chocolate cookies I have ever had. Highly recommend it.
from Sydney, Australia
Submitted on 29-11-2016
A good tourist style hotel, not especially glamorous but reasonable rooms, some with a view and close to most tourist facilities. Ok buffet breakfast and good pool. Easy walking to the Esplanade and the CBD.
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