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Phoenician Resort

Gold Coast (Coolangatta), Queensland, Australia (OOL)

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Based on 967 reviews
Room & Rates
Apartment, 1 Bedroom

Apartment, 1 Bedroom

1 queen bed
786-sq-foot (73-sq-meter) individually furnished room with a balcony/patio

Layout - Separate bedroom
Entertainment - WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Washer/dryer, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and heating
Non-Smoking
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Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

1 king bed or 2 queen beds or 1 queen and 2 single beds
1141-sq-foot (106-sq-meter) individually furnished room with a balcony/patio

Layout - 2 bedrooms
Entertainment - WiFi, flat-screen TV with cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Bathroom - 2 bathrooms, a hair dryer, and a bathtub or shower
Practical - Washer/dryer, safe, and access to in-room child care; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and heating
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Phoenician Resort
24-26 Queensland Avenue, Broadbeach, QL Australia 4218

Rooms
Make yourself at home in one of the 93 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and microwaves.

Amenities
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and an indoor pool. This apartment also features wireless Internet access (surcharge), babysitting/childcare (surcharge), and an arcade/game room.

Business, Other Amenities
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

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National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Know Before You Go

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • Barbecue Grills
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Game Room
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Outdoor Pool
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 967 reviews
from Brisbane, Australia
Submitted on 23-05-2016
Stayed at The Phoenician Room 2705 19th to 23May for the Broadbeach Blues Festival , Julie Conlon & Renae on reception very good & made us feel welcome straight away. Great position for festival , close to beach and all the great Restaurants around the Mall. Rooms spacious with kitchen and separate bathroom. Some Foxtel Channels
from Lennox Head, Australia
Submitted on 23-05-2016
Just spent two nights at the Phoenician on Broadbeach for the Blues on Broadbeach Festival and it was a great experience. We had a very comfortable room, very courteous staff and direct access to the Surf Parade stage where all the bands we wanted to see were on. Before we left we booked for three nights for next years festival.
from Brisbane, Australia
Submitted on 23-05-2016
Great location looking down over Surf pde, Staff ever so helpful. We will be back again next year. Secure car parking, trolleys and lifts good and easy to use. Close to every where we wanted to go. Level one pool and BBQ area great along with gym
from
Submitted on 24-05-2016
The self contained suite was a delight to stay in. Everything we needed was in the self contained kitchen. The bed was comfortable to sleep in. My partner did say that the blockout curtains weren't sufficient in the bedroom and that he awoke earlier than wished for as a result of it. My criticisms were to do with the room service options and diability access. We ordered pizzas which were undercooked which was annoying. Also I had t step down 3 steps from the North tower to the pool area whi... Read more
from Melbourne, Australia
Submitted on 25-05-2016
We have been staying at the Phoenician for many years, it has to be the best place for the Blues on Broardbeach. The self contained unit 2310 has everything one needs large fridge washing machine dryer, the bed is comfy a nice big balcony, the pool and BBQ area is fantastic. Great staff. Highly recommend the Phoenician
from Yarram, Australia
Submitted on 29-05-2016
Great rooms, spacious and clean, great resort facilities, friendly staff, wonderful location and views - hardest decision to make was to decide where to go out for dinner as so many options on the doorstep!!!
from Gold Coast, Australia
Submitted on 31-05-2016
The Phoenician (east wing) is located in a wonderful position extremely close to the convention centre and is extremely clean with beautiful rooms. The staff are extremely helpful and courteous. The restaurants surrounding the Phoenician are perfect for Breakfast, Lunch or Dinner and the rail service is within walking distance to take you along the coast.
from Mulgrave, Australia
Submitted on 31-05-2016
I recently spent a short stay at the Phoenician in Broadbeach. (Room 2807) The staff were very friendly and the rooms clean, although a little dated. The location is great and close proximity to shops, restaurants and casino.. (Walking distance) Considering the location the rooms were pretty quiet really, and that's despite a building site next door. I enjoyed a lovely massage at the new Harmony spa in the hotel too. Will return another day.
from Brisbane, Australia
Submitted on 02-06-2016
Receptionists were welcoming and helpful - no matter who was on duty. Rooms were spacious and clean and had everything we needed. We were there for Blues on Broadbeach and were fortunate enough to be allocated a room on Surf Parade that gave us an excellent view of the Main Stage from our large Balcony.
from Sunshine Coast, Australia
Submitted on 06-06-2016
A group from work stayed here for a weekend conference at Jupiter's, The weather wasn't good but the feeling in my very roomy 2 bed unit was warm and comfortable. Larger than usual unit, very clean. The reception staff member I think Kelly was very warm and helpful, nothing was a problem for her. Great front person for any business.I will be back for a relaxing stay in the future. Very central.
from Cheshire, England
Submitted on 26-06-2016
Stayed here for 3 nights in April 2016 One bedroom apartment was clean on arrival. Front Desk staff very pleasant. In a very nice position surrounded by shops & restaurants and a short walk to the beach. Great underground car parking facilities which were free of charge. Nice balcony. However the double bed was extremely uncomfortable & we barely slept the whole time we were there. In a noisy position, so lots of noise from traffic & bin men early each morning. No wi fi facilities & shower ... Read more
from gold coast
Submitted on 26-06-2016
We recently stayed at the Phoenician with our two small children, the rooms where lovely and big and had everything we needed, the facilities at the hotel and proximity to shops, restaurants and beach were fantastic, we will definitely be back soon
from
Submitted on 28-06-2016
Great place to stay. All self contained and so many pools to choose from, although the indoor pool hurt our eyes as there was too much chlorine. But overall a great comfortable place in the heart of Broadbeach.
from Redland City, Australia
Submitted on 29-06-2016
We stayed here three nights in June 16 and had a one bedroom apartment with views over Broadbeach. The staff at Reception were lovely and most helpful. Next visit to Broadbeach we would definitely stay there. Couldn't fault our stay at all.
from
Submitted on 30-06-2016
We stayed for 7 nights and couldn't have asked for a better place. We had a 2 bedroom apartment which was very roomy and clean, pools we wonderful and location was perfect everything is close by. Staff at reception were very friendly. Would recommend to everybody
from Brisbane, Queensland, Australia
Submitted on 04-07-2016
Great location in Broadbeach, central to retaurants, supermarkets and close to the beach. Stayed 2 nights - 2 bedroom apartment on 7th floor with water views, clean and plenty of room. The rest of the family had another apartment, they joined us for dinner in our room one night - no problem. Would go back again.
from
Submitted on 04-07-2016
I stayed here for the Gold Coast Marathon. A great location - close to the light rail, and the 100's of restaurants around Broadbeach. Well appointed rooms and a nice view. Will definitely be returning as soon as we can
from
Submitted on 05-07-2016
I stayed here for the Gold Coast 1/2 marathon - great sized apartment, appreciated being able to unpack + relax, read in the sun on the balcony, and get the washing done after the run. Many restaurants just outside the door, and the tram stop across the road. Hotel in general just a little dated
from Melbourne, Australia
Submitted on 05-07-2016
Lovely, modern apartment with great views. The amenities are fantastic- loved the indoor/ outdoor pools, spa, sauna and gym. The apartments are in a great location near the beach, restaurants and shopping centres.
from
Submitted on 10-07-2016
Just finished our weekend of competitive dance. The room we stayed in was awesome and the staff were so helpful even when we were late getting back. Rooms are spacious, very clean and comfortable. Easy access to main roads, restaurants and attractions definitely worth a repeat stay. Thanks Phonecian Resort see you again soon
from Palmerston North, New Zealand
Submitted on 10-07-2016
The Phoenician is ideally situated. Excellent eating close by, short walk to Casino and Pacific Fair and Oasis Shopping centre plus only a block away from the beach. The light rail system nearby is a real asset to the Gold Coast. The facilities at the Phoenician are very good. All the different rooms that we have stayed in over a period of 10 years we have found to be clean and kept up to date. Highly recommend staying here.i
from Sydney, Australia
Submitted on 12-07-2016
Walking distance to everything, eateries, shopping, woolies. Bed's very comfy. The only complaint, kitchens and bathrooms need updating and floor tiles - still stuck in the 80's design. Also need some mold cleaning in the bathrooms!! Staff very helpful when we ran out of hot water!! Pools great! Overall great place for the right price!!
from Adelaide, Australia
Submitted on 12-07-2016
I would stay there again, but next time would try a 2 bedroom apartment, was great walking distance to everything. Unfortunately we may need to stay elsewhere next year as. The whole Family is coming and will need a 3 bedroom. Taking a bond straight up is hard, like other places taking credit card details would be a better option and if required charged at the end, needing an extra $200 when budgeting for this trip was impossible, especially when it isn't given back for nearly 5 days. Most notab... Read more
from Hobart, Australia
Submitted on 15-07-2016
fantastic location..two children thoroughly enjoyed the pool and sauna..easy to access all areas..shopping centre just over the road for easy convenience of feeding the whole family..tram stop just behind location made travelling anywhere you need to go a dream..already planning our next family holidays with our extended family...staff were fantastic...looking forward to our next adventure
from Brisbane, Australia
Submitted on 15-07-2016
We stayed recently to attend an event at the Gold Coast Convention Centre. It was really convenient, only about a 5 minute walk so we could return to the hotel as often as we wanted. We had a 2 bedroom apartment on the 8th floor with our balconies on the eastern side so we had ocean views. There are heaps of restaurants and takeaways in the surrounding streets. There is a grocery store 5 minute walk away. The hotel was great. The staff were helpful. If we had one criticism it would be that the r... Read more
from
Submitted on 16-07-2016
Almost there. It has the perfect location, really luxurious pool and spa (both of which are heated) however could not figure out the sauna and no instructions were provided. The view was beautiful and were in Room 2614. Has all the basics + more like a dishwasher, dryer, vacuum cleaner and so on... just reception was a little challenging in that they refused to give us wifi access because we didnt book directly with them. If you don't book with them, you have to go the 7-eleven and get everythin... Read more
from Melbourne
Submitted on 18-07-2016
We enjoyed our stay and the unit was very clean and comfortable. Very close to the Broadbeach tram and Jupitors casino. The only negative, especially for older people is the shower over the bath. Overall a nice apartment.
from Sydney, Australia
Submitted on 21-07-2016
Stayed here for business recently. It is a great location right in the heart of Broadbeach. However, having paid $200 per night for a very dated room, I was shocked that wifi was extra, and the room was not serviced, and on top of that I had to wash up and take the rubbish out. Not good value at all for the price. Moved to the Meriton just down the road, much cheaper, far more modern, wifi included and serviced daily. Guess where I will be staying next time.
from
Submitted on 23-07-2016
Stayed in room 2305 .great stay at the Phonecian Friendly helpful staff clean and central to everything.restaurants convention center. Georgious around the pool.Will stay again next year.Great for kids to with a games room.
from Maroochydore, Australia
Submitted on 25-07-2016
Room was clean, very spacious and definitly one that you should consider if you are travelling for holidays or business. I have stayed at multiple venues in the area and none come close to the phoenician resort in broadbeach. The service was great, the staff were extremely friendly and ensured that you enjoyed your stay. We returned each day to the room to find it as clean as the day we shifted in. Very central to coffee shops, restuarants and of course the gold coast convention centre which i... Read more
from
Submitted on 26-07-2016
The Phoenician Resort is a beautifully-appointed, stylish and well-located place to call home-away-from-home on the Gold Coast, and I have stayed here on several occasions. However, the noise generated by pre-dawn commercial garbage collection in the alley way behind the resort is nothing short of diabolical, and seems to happen on almost every day of the week! The truck itself is loud enough, and it frequently activates its reversing beeper for lengthy periods, but the crashing of metal skip bi... Read more
from Sydney, Australia
Submitted on 26-07-2016
A beautiful apartment (room 2702) that was well equipped and perfectly clean. We had a stunning view over the pool and loved the close proximity to all the restaurants. It was also very easy to access by public transport from the airport. Will definitely stay here again.
from Melbourne, Australia
Submitted on 27-07-2016
The Phonecian is situated in the heart of Broadbeach in close vicinity of many great restaurants, cafes and bars. It is one block back from the beach and a few steps from the Oasis Shopping Complex. Friendly staff at reception add to the experience and assist in e very way possible. Facilities include a large outdoor heated pool and large indoor heated pool , spa and sauna, and games rooms for children and the young at heart. However all activities require a gold coin to operate. Apartments are... Read more
from
Submitted on 31-07-2016
We absolutely loved our room at the Phoenician Resort in Broadbeach; so much so, that we added an additional night. The hotel is located the heart of the nightlife with over a dozen casual to high quality restaurants. The beach is a short 5 minute walk away (and it's a lovely very wide beach). We felt very safe walking around the area. The hotel room itself was like a luxury one bedroom apartment with separate bedroom. Both the living room and bedroom had full windows with gorgeous views ov... Read more
from Maleny, Australia
Submitted on 01-08-2016
Just Love it!!! I've now stayed at the Phoenician for 4year straight for Blues and Country Festival and will not stay anywhere else it is alway so clean and comfortable the service is outstanding I really get excited to know that I'm going to a music festival and staying in such a high standard apartment
from Kilsyth, Australia
Submitted on 02-08-2016
We stayed at the Phoenician for only 4 nights and what a great place to stay the swimming facilities are fantastic with restaurants outside the door and only a street away from the beach we had been traveling for seven weeks so it was a nice place for a short stay could recommend we stayed in one bedroom number 2612 and if one could find a fault a new couch would be nice but the room on whole was good
from Adelaide, Australia
Submitted on 05-08-2016
Generally nice site. However they were carrying out maintenance, painting etc when we arrived. Very strong paint smell throughout our floor. The apartment itself was spacious and nicely laid out. Shower was over bath, which is something I normally would not chose, but forgot to enquire about. Apartment was a bit grubby with kitchen floor sticky. Pillows were terrible. So old that the filling had started to separate meaning there were huge lumps of filling in the pillow. Very uncomfortable as was... Read more
from
Submitted on 08-08-2016
Excellent location in Broadbeach. Easy access to the Convention Centre, Restaurants, shopping centres and the beach. Had two couples staying in the apartment and was perfect with two bedrooms and two bathrooms. Had all the facilities we needed.
from Melbourne, Australia
Submitted on 09-08-2016
We had an excellent one bedroom apartment overlooking the hinterland. We consider this side of the building to be preferable. Very quiet. Apartment quite large and sunny (in the afternoon) with lovely big balcony. Very comfortable but shame shower is over the bath as it is a high step into the bath. Apartment fitted out with all that we needed. Location is wonderful - step outside and you are right in the middle of the restaurants, cafes and shopping. Reception staff very helpful and considera... Read more
from Melbourne, Australia
Submitted on 09-08-2016
Had a great apartment- modern and clean however it was spoilt by some nearby construction work that made it very noisy all day long ( and we could not make use of the balcony) Spoke to reception/reservation staff and without hesitation, they moved us to another apartment within a day to ensure that the remainder of our holiday stay was noise free!! Great service.The facilities were fantastic: always clean and well maintained. Loved the heated pools indoors and outdoors!!! Central location was f... Read more
from
Submitted on 09-08-2016
Love this place, stayed a few times. Beautiful pool area and facilities. Friendly staff. Stayed the long weekend and found it very noisy from the street was on Saturday night though. But love the cafes and restaurants right at the door step. Will definitely stay again.
from Mt Martha, Australia
Submitted on 12-08-2016
Great resort in heart of Broadbeach shopping /restaurant area but still only a short stroll to beach. Resort still very classy, well maintained with friendly staff. Huge variation & position of apartments. My preference is higher level of Tower 2, although noisy construction taking place for at least 12 months on Queensland Ave. Enjoyed our 2wk stay. If no car there are buses & tram almost on doorstep.
from
Submitted on 13-08-2016
Just stayed for the weekend (12 -14 August 2016) Great Location, Spacious Apartment, Very Comfortable, Excellent Staff and Service, Safe and Secure, complimentary parking, close proximity to a variety of restaurants, easy shortfall to beach. Highly Recommend. Room 2808.
from Brisbane, Queensland, Australia
Submitted on 14-08-2016
Our stay was all that we wanted...a weekend get away from Brisbane with an indoor heated pool for swimming in the Queensland winter weather. The rooms are looking a bit tired though and the bathroom taps were hard to turn on and off.
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