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Mercure Charlestown

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Hotel Specials
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WAS
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Based on 321 reviews
Room & Rates

M-Privilege King Spa

1 king bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Superior Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Superior One Queen and One Single Bed

1 queen and 1 single bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

M-Privilege King

1 king bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Deluxe Three Single Beds with Balcony

3 single beds
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Deluxe One Queen Bed with Balcony

1 queen bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Executive Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Deluxe, Three Single Beds, with Balcony

3 single beds
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Privilege, One King Bed, with Spa Access

1 king bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Superior Room, Multiple Beds

Superior Room, Multiple Beds

1 queen and 1 single bed
280 sq feet (26 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 queen bed
280 sq feet (26 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Privilege, Standard Room, 1 King Bed

Privilege, Standard Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with a balcony/patio

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
280-sq-foot (26-sq-meter) room with a balcony/patio

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Mercure Charlestown
109 Madison Drive, Adamstown Heights, NW Australia 2290

Rooms
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and minibars.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 95 per vehicle (one way)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 25.00 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Exterior Corridors
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 321 reviews
from
Submitted on 10-05-2016
We stayed at the motel for one night. It's in a great location, close to shops, Hunter Stadium( reason for staying) and easy access from road. The staff were friendly, beds were comfy and had a peaceful nights sleep. Will return on our next visit to Newcastle.
from Hamlyn Terrace, Australia
Submitted on 14-05-2016
Not much has changed since I stayed at the Mecure. View from the second floor rooms is still amazing. Parking is free and the breakfast was discounted due to been a gold member of Accor. Liked being able to choose something from a menu rather than the full buffet. Within walking distance to Charlestown shopping centre which is a bonus.
from Sydney, Australia
Submitted on 17-05-2016
For such a big motel, this would have to be one of my favourites. Rooms are very comfortable, terrific facilities and that buffet breakfast is to die for! Great staff always willing to help and beautiful views over towards the coast. Close to Charlestown for some super shopping too and within an easy flat walk. Perfect.
from Port Stephens, Australia
Submitted on 18-05-2016
Maintenance is lacking. So lots of little things need "fixing". Not much work to make the place look much better. It's a bit sad really. You might get a balcony but the plastic chairs are so sunburnt they would be a danger to sit on. Taps leak....just little things ! The bed seems comfortable and all the basics are available but nothing flash.
from UK
Submitted on 21-05-2016
Short stay. Away from the bustle of CBD Newcastle, but within easy reach of shopping centres ( Charlestown) Reception staff really helpful Comfortable room, with inhouse amenities which help you settle in The evening dining menu is freshly prepared and good value
from Green Point, Australia
Submitted on 28-05-2016
The hotel is nicely located just a few mins from Charlestown Square and Kotara shopping centres. The rooms are well appointed , nice and clean, with very comfortable beds.We had breakfast in the restaurant and couldn't believe what great value it was. The servings were very generous, and the coffee good. All up I`d have no hesitation in recommending this as great little spot to stay a night or 2.
from Sydney, Australia
Submitted on 01-06-2016
Great service, clean rooms. Dinner and breakfast were awesome. Staff from booking room to the girls in the restaurant had excellent customer service. Could do any more if they tried ??? Highly recommended
from Hong Kong, China
Submitted on 01-06-2016
Quick and efficient check in. Quite a busy hotel, however it all runs smoothly and reasonably quiet. Room attendants are very efficient as well. If the 'Do Not Disturb' is posted, the staff will leave a package of fresh towels and coffee etc at the door. Breakfast is a worthwhile buffet. WiFi could be of a better quality .
from Wauchope, Australia
Submitted on 07-06-2016
We were met with a smile and nothing was too much trouble. We arrived a little too early for check in but our room was already for us. We were given great advice for dinner reservations and we had a lovely time.
from Ealing
Submitted on 22-06-2016
Easy to find (right next to a water tower) with elevated views of Newcastle from the dining room and good facilities. However, the hallway walls show signs of coming 2nd best with passing objects over many years and the room I was in had a badly cracked basin and chips in the bath, belying the age of the property. I would (& will) stay again though as location is good and rooms are quiet. Beds are fine too. Didn't try the WiFi. Staff I had dealings with knew what they were doing and were pleasan... Read more
from Sunshine Coast, Queensland
Submitted on 22-06-2016
The hotel is a bit tired & in need of a renovation, however, it was clean & comfortable with good sized rooms. The bathroom was very cramped & the tap was the wrong size for the basin which splashed water all over you if not turned on very gently! The restaurant was closed on the Sunday night we stayed, but the chef made the best pizzas which were delivered to our room. Breakfast the following morning was equally excellent. Staff are not always around when you want them as it is a smaller ho... Read more
from
Submitted on 24-06-2016
The location is very close to Charlestown centre. The room was a king with a balcony and had a pleasant high view towards the north, but weather was very windy so could not sit out on balcony. The restaurant had a variety of meals from pizza, pasta, salad, burgers and steaks. Thought was a little overpriced for what you got. The staff were very pleasant and willing to assist in anyway they could. I stayed for two nights and although close to the highway no traffic noise could be heard. Alot of w... Read more
from Sydney, Australia
Submitted on 24-06-2016
This is not a 4 or 5 star hotel out of your capital cities. By city standards its probably due for a refurbish or spruce up, but we found it comfortable, clean and good value. The room was a good size and had internal and external (to the car park) access. You do get a discount on breakfast which made it $16 for buffet - we did not do this as we drove into hamilton for a cafe breakfast, but this is a good easy option if you want it.
from
Submitted on 25-06-2016
We booked the two nights because it was one of the cheapest places we could find. Very happy with room. Front desk service EXCELLENT, especially check-in experience. Pre-ordering of breaky also makes it such as a cheap option. Location of the hotel also gives you central access to places all of Newcastle. Highly recommended.
from
Submitted on 07-07-2016
Mercure Charlestown top class hotel! Very conveniently situated....lovely views.....rooms very comfortable and roomy. Found the double access...internal corridor, and the external straight to car park, very handy. Food was amazing, and service tops!
from Sydney, Australia
Submitted on 21-07-2016
Have just booked into this Hotel for the second time in 3 years, extremely happy with everything, the lady at the Reception was all friendly, professional and very helpful. Room is incredible, clean, large and for $115 per night with breakfast you can't go wrong! Only thing I do find odd we have a private balcony with chairs but no outside table.
from
Submitted on 23-07-2016
We've stayed here twice in the last four weeks as part of John hunter hospital visits there very clean rooms the beds are so comfortable. We had breakfast included in the package both times and the food was beautiful it's expensive to eat brekky there unless you really get it in a package with your room as its not a full buffet breakfast just fruit and cereal. And the hot brekky is $25 and up for a hot meal off the menu. Will defiently be back there again and I highly recommend this motel. Great... Read more
from Canberra, Australia
Submitted on 28-07-2016
So from the point of view of most travellers - Mercure Charlestown is an excellent stay. However - if you are reliant on a wheelchair or have difficulty with stairs then sadly this hotel & restaurant is not for you. A real shame because the food is good. The service is courteous, friendly & efficient and the able bodied facilities and housekeeping reflect a very high standard. The beds are comfortable and the location is lovely. I believe there is a ramp outdoors that makes the restaurant acces... Read more
from
Submitted on 08-08-2016
Stayed here from 4th August till the 9th. Was a very comfortable bed, meals were good value and the staff were extremely helpful and polite. Only issue i had was figuring out which channel was which on Foxtel (pay tv) Overall, very nice hotel and again great staff.
from Sunshine Coast, Australia
Submitted on 10-08-2016
Don t stay at this accommodation if you can t use stairs. No lift to any floors, you have to lug your luggage up all flights even just to get out of reception. No information in rooms on how to use aircon, no local info not even a number to call reception would not recommend to anyone.
from Tuncurry, Australia
Submitted on 11-08-2016
Exceptional standard for the price, getting a little old but generally well maintained. Dinner was excellent , service particularly good. Location good in that it is away from highway noise, but close to both Kotara and Charlestown.
from Sydney, Australia
Submitted on 13-08-2016
No complaints at all about my one-night stay here: staff (desk and restaurant) great - friendly and efficient - and the room excellent - spacious, quiet and well-appointed with comfortable queen-size bed. Free wifi and good range of TV channels. Spacious bathroom, too, though with shower over bathtub, which doesn't always appeal but doesn't trouble me. Balcony a bit bleak - couldn't see anyone but smokers making use of it. The hotel is somewhat isolated with a bit of a 'in the middle of nowhere'... Read more
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