BookIt.com Verified Traveler Rudy from Eb, Nj

"Aruba was a very nice get away. Divi Golf is a 3 star. The place was kept clean. The food and drinks were just awful and down right nasty and over priced..
Upon checking out we found out that we were charged double for a long distance call, was told it was a computer mistake. Next we had a 30.00 charge for drinks that we never had. After waiting more than 15 mins we finally got it straight. The service at the sunset bar provided by the male bartender was cold and unfriendly."

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BookIt.com Verified Traveler Pamela from Fonda, Ny

"divi beach and golf resort far exceeded my expectations; it and our studio room had all of the amenities and comfort we could ask for. extremely clean and staff is friendly and helpful. we can't wait to go back, wouldn't think of staying anywhere else."

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BookIt.com Verified Traveler Cynthia Stowe from Charlotte, NC

"I DO NOT this resort to anyone of color, the staff was rude and pretended not to know where anything was located. We could not wait to get home. We could not catch wi-fi from our room. The walls were filthy, the lamp was turned completely up the cable TV was fuzzy and you have to pay to have you bed sheets changed. I could go on but I will not. We will NEVER return! They never came to fix the the sliding glass door in the room. The air conditioner leaked all over the floor, they said someone would come to clean up, they never showed up. If they would have had a rating less than one I would have picked it!"

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BookIt.com Verified Traveler Ryan from Pasadena, Maryland

"i spent the past week at this resort, and it didnt feel like a resort to me. first of all check-in was horrible. took 45 minutes to checkin with one other couple in front of me waiting in line. the customer service is lacking very badly at this place. after check in we go to our romm which was nice and modern. the fridge had a weird smell but that was about it. the safe in my room was locked so i called maintenance and it took 45 minutes for the guy to show up and he brought the wrong tools. the swim up bar/pool was ok. some parts of the pool were very dirty and looked like there hadnt been any cleaning for a while. you could see a oily film on the top of the water. the drinks were mediocre at best. 8 dollars for some bottom shelf liquor in a 10 oz plastic cup or cafeteria glass. the towel attendants were always gone or on their cell phone and they get mad at you because you go and grab a towel. the food at the restaurants was disgusting and way overpriced. the room service menue would have cost me 9.50 for a 6 oz burger (no fries or anything) plus a 5 dollar delivery charge and 15% service tax. almost 16-17 dollars for a 6 oz burger!!!!!!! i recommend eating off the resort at matthews which was awesome or El gaucho steakhouse. best steak i ever ate. back to the resort though housekeeping would just come in my room when my wife and i were showering or getting dressed, no knock just open the door step in and then announce themselves. the golf course was actually very nice. a ittle overpriced but enjoyable. i recommend playing first thing in the morning because there is no wind. however on the course was the little snack and drink hut that said open everyday at 930 and it never opened. we played 18 holes and both times it was closed. my other family members had a time share an it was horrible. the room was outdated, there were wires hanging out of the GAS stove, so they couldnt use it. the concierge was horrible. she didnt know where anything was and she got an attitude when we asked for a pen to write down the little information she had. i called the hotel operator because i had an issue with the voicemail on the phone. she told me she didnt know how to help and when i asked her if there was someone else she could connect me to to assist me she said she didnt know!!!! as a customer i think it is very unprofessional to tell a guest 'you dont know'. bottom line is i didnt feel like i was at a resort or on vacation because there was no customer service and the staff never made me feel welcome. their expressions and body language when you requested something from them made it look like you were inconveniencing them for asking them to do their job. the beach across the street form the resort is really the only nice feature about this so called resort. i highly recommend staying at the Marriott, Hyatt or RIu hotels. i got more customer service from the bell hops at these hotels than the staff at the Divi Beach and Golf Resort."

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BookIt.com Verified Traveler Marianne Cruz from Holbrook, NY

"We chose the Golf resort because my husband loves to play but the winds in Aruba make it very difficult to enjoy.the pool areas are very small, and there are not enough chairs around the larger pools. I think it would be good for families with young children. Mulligans restaurant, was very good though.
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