All Puerto Plata Airport Transfers offered are services of VIP Travel Services
. Upon entry into the airport, it will be necessary for you to purchase a tourist card (U$10.00). You will then proceed to immigrations; baggage claim and customs, and then look for the VIP Travel Services counter for your transportation. The VIP Travel Representatives are easy to identify wearing the turquoise shirt with the VIP logo and khaki trousers, usually holding a VIP/Bookit.com welcome sign. Present your voucher to the VIP Travel Services
Representative to redeem your transportation services. VIP TRAVEL SERVICES will then escort you to your vehicle.
Each customer will be welcomed with cold bottled water, cold towelette, your VIP Travel Services Hotel Representative's name, time and location to meet with him/her and the representative's phone number should you need any assistance 24/7, during your stay. IMPORTANT:
Along the corridor to the VIP Travel Services transportation desk you may encounter individuals offering their assistance. These individuals and their desks are time share representatives and may misrepresent themselves as your transportation provider. They will tell you they are airport employees or VIP Travel Service and perhaps want money to ensure you will follow-up on their extended "free offers". We highly suggest you ignore them and keep walking forward where you will be assisted by a professional VIP Travel Services Representative in the official VIP uniform.