You must print and provide your transfer vouchers to your Best Day Travel Representative at the Cancun Airport to redeem service. Upon your arrival at the Cancun International Airport, after making your way through baggage claim and customs, a uniformed Best Day Travel agent will be waiting for you outside the terminal. Remember: outside the terminal. Please keep in mind that along this same walkway that takes you out of the terminal, you may come across time share salespeople (indistinguishable from airport staff) who will try to convince you to take another form of transportation, possibly even telling you that the Best Day Desk is no longer there or that we won't be able to take you. We suggest you ignore them and keep walking forward until you get to the terminal exit, where you will be assisted by a professional team wearing the official Best Day Travel uniform: a white shirt or blouse with navy blue sleeves and a red stripe across the shoulders and the Best Day Travel logo on the front and back, along with navy blue pants or a skirt.

Once the Best Day Travel staff meets you at the airport, you will be promptly taken to your transportation and will receive an invitation to meet with the Best Day Travel representative at your hotel, who will give you the exact time of your pick-up on your departing date and your return flight will be confirmed. The Best Day Travel staff at the airport will be monitoring your flight to ensure that your shuttle will be ready whenever you arrive. You will not have to worry if your flight is delayed or arrives ahead of schedule. Best Day Travel will know, and more importantly, will be waiting for you whenever your flight arrives. Best Day Travel has staff available at the airport 24 hours a day, seven days a week, 365 days a year.